2020 STUDENT HANDBOOK - www.atmc.edu.au
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
STUDENT HANDBOOK
2020
ATMC CRICOS Provider No. 03013D
www.atmc.edu.au Federation University Australia CRICOS Provider No. 00103D
CONTENTS Welcome ............................................................................................. Page 3 About ATMC ............................................................................................. Page 4 ATMC campuses ............................................................................................. Page 5 Key dates ............................................................................................. Page 6 Public holidays ............................................................................................. Page 9 Students’ code of conduct ............................................................................................. Page 11 Students’ rights and responsibilities ............................................................................................. Page 14 Course information ............................................................................................. Page 17 Grade descriptions ............................................................................................. Page 18 Tuition fee payment ............................................................................................. Page 19 Student services and facilities ............................................................................................. Page 20 Working and studying ............................................................................................. Page 27 Living in Australia ............................................................................................. Page 28 Find out more ............................................................................................. Page 35 ATMC Social ............................................................................................. Page 35 2
WELCOME
DR MANISH MALHOTRA
Founder and Chairman
ATMC Education Group
Welcome to the ATMC, an ideal educational provider for students
seeking an industry relevant higher education degree.
ATMC offers undergraduate and postgraduate programs at Melbourne and
Sydney campuses. ATMC is affiliated with two Australian universities, Federation
University and University of the Sunshine Coast, and aims to provide students
with an industry relevant, high quality education. Our programs are delivered in a
personalised learning environment with a caring student-focused approach.
Upon successful completion students are awarded highly regarded Federation
University and University of the Sunshine Coast degrees that are internationally
recognised.
We wish you and your families all the best, especially through successful studies
with us. We look forward to getting to know and supporting you at the ATMC.
Dr Manish Malhotra
Founder and Chairman
ATMC Education Group
3
ABOUT ATMC
As a frontrunner in international education, ATMC provides a pathway
for international students seeking higher education in the fields of
Business and Management in Australia and abroad.
First established in the Indian subcontinent, ATMC has evolved into a flourishing
nationally recognised educational institution operating in association with two
leading Australian universities that specialise in the fields of information technology
and business: Federation University Australia (Fed) and the University of the
Sunshine Coast (USC).
The college has campuses in Melbourne and Sydney, offering a range of innovative
courses designed to prepare students for the global workforce.
Our campuses are in some of the most livable and culturally diverse cities in
the world, so our students are guaranteed an unforgettable international study
experience. ATMC campuses are warm and inviting, and catered specifically to
support students studying abroad.
We offer a range of degrees that are delivered in a personalized and practical
learning environment with a strong focus on global industry connections. ATMC
students graduate with the skills, knowledge and relevant industry experience
necessary to make a significant impact on the world.
Find out more information visit our website at www.atmc.edu.au
QUALITY COURSES
ATMC in association with Federation University (Fed) and University of Sunshine
Coast (USC) offers an exciting site of Bachelor’s Degrees, Associate Degrees,
Graduate Diplomas, Master’s Degrees in Information Technology and Information
Systems and Bachelor and Master’s Degrees in Business and Accounting.
There is an absolute commitment to ensuring programs are relevant to the industry
environment nationally and internationally.
At ATMC the class sizes are small so that students can enjoy the learning
experience. Staff are always readily accessible.
4
ATMC CAMPUSES
MELBOURNE
Level 2/5/10 Mezzanine
399 Lonsdale Street 271 Collins Street
Melbourne VIC 3000 Melbourne VIC 3000
T: +61 3 8327 3100 T: +61 3 9361 9115
E: support.fedunimel@atmc.edu.au E: support.fedunimel@atmc.edu.au
Opening hours Opening hours
8:30am - 7:30pm 8:30am - 7:30pm
SYDNEY
Level 9 Level 6
540 George Street 51 Druitt Street
SYDNEY NSW 2000 SYDNEY NSW 2000
T: +61 2 9283 4233 E: support.fedunisyd@atmc.edu.au
E: support.fedunisyd@atmc.edu.au
Opening hours
Opening hours 8:30am - 7:30pm
8:30am - 7:30pm
5
FEDERATION UNIVERSITY KEY DATES
ACADEMIC CALENDAR
SEMESTER ONE 2020
(Teaching Period 2007)
Monday 16 March 2020 - Saturday 11 July 2020
Dates Duration Notes
Orientation and enrolment
1 week
Monday 9 March 2020 - Friday 13 March 2020
Continuous teaching, learning and
Lecture period assessment weeks. Includes Easter break
12 weeks
Monday 16 March 2020 - Friday 05 June 2020 Friday 10 April 2020 - Tuesday 14 April
2020.
Preparation week for final assessment. No
SWOT VAC period
4 days tests or examinations to be schedule in this
Saturday 06 June 2020 - Tuesday 09 June 2020
week.
Final assessment weeks. Centrally
Semester 1 Examinations
11 days administered examinations will be schedule
Wednesday 10 June 2020 - Saturday 20 June 2020
during this period.
Supplementary and deferred examinations 5 days
Census date
Friday 10 April 2020
Result publication date
Monday 6 July 2020
Lecture break: Monday 22 June 2020 - Friday 10 July 2020 (3 weeks)*
6
SEMESTER TWO 2020
(Teaching Period 2007)
Monday 20 July 2020 - Sunday 15 November 2020
Dates Duration Notes
Orientation and enrolment
1 week
Monday 13 July 2020 - Friday 17 July 2020
Lecture period Continuous teaching, learning and assessment
12 weeks weeks.
Monday 20 July 2020 - Friday 9 October 2020
SWOT VAC period Preparation week for final assessment. Not tests
Saturday 10 October 2020 - 4 days or examinations to be scheduled in this week.
Tuesday 13 October 2020
Semester 2 Examinations Final assessment weeks. Centrally administered
Wednesday 14 October 2020 - Saturday 24 11 days examinations will be scheduled during this
October 2020 period.
Supplementary and deferred examinations
Monday 16 November 2020 - Friday 20 5 days
November 2020
Census date
Friday 14 August 2020
Result publication date
Monday 9 November 2020
Lecture break: Monday 26 October 2020 - Friday 13 Novembr 2020 (3 weeks)*
7
FEDERATION UNIVERSITY KEY DATES
ACADEMIC CALENDAR
SUMMER SEMESTER
(Teaching Period 2007)
Monday 16 November 2020 - Sunday 21 March 2021
Dates Duration Notes
Orientation and enrolment
Monday 9 November 2020 - Friday 13 November 1 week
2020
Lecture period Continuous teaching, learning and
Monday 16 Novmeber 2020 - Friday 12 February 13 weeks assessment weeks. Includes Christmas and
2021 New Year break period.
SWOT VAC period Preparation week for final assessment. No
Saturday 13 February 2021 - Saturday 27 February 4 days tests or examinations to be schedule in this
2021 week.
Summer Examinations Final assessment weeks. Centrally
Wednesday 17 February 2021 - Saturday 27 11 days administered examinations will be schedule
February 2021 during this period.
Supplementary and deferred examinations
5 days
Monday 22 March 2021 - Friday 26 Marach 2021
Census date
Friday 11 December 2020
Result publication date
Monday 15 March 2021
8
PUBLIC HOLIDAYS - VICTORIA
The following information on VIC public holiday
dates for 2020 is available online via
https://www.business.vic.gov.au/victorian-public-holidays-and-daylight-saving/victorian-public-holidays
Holiday Date
New Year’s Day Wednesday 1 January
Monday 27 January
Australia Day
26 January is a Sunday so Monday is the public holiday
Labour Day Monday 9 March
Easter Saturday Saturday 11 April
Easter Sunday Sunday 12 April
Easter Monday Monday 13 April
ANZAC DAY 1 Saturday 25 April
Queen’s Birthday Monday 8 June
Friday before the AFL Grand Final Friday 25 September
Melbourne Cup Tuesday 3 November
Christmas Day Friday 25 December
Saturday 26 December
Boxing Day 2
Monday 28 December
* Restricted trading days
1 ANZAC Day is commemorated on the day it falls. There is no replacement public holiday
when Anzac Day falls on a weekend
2 As Boxing Day falls on a Saturday, this is an additional public holiday
Note: All public holiday dates are accurate at the time of publishing but may be subject to
change
9
FEDERATION UNIVERSITY KEY DATES
PUBLIC HOLIDAYS - NEW SOUTH WALES
The following information on NSW public holiday
dates for 2020 is available online via
https://www.nsw.gov.au/about-new-south-wales/public-holidays
Holiday Date
New Year’s Day Wednesday 1 January
Monday 27 January
Australia Day
26 January is a Sunday so Monday is the public holiday
Good Friday Friday 10 April
Easter Saturday Saturday 11 April
Easter Monday Monday 13 April
ANZAC DAY 1 Saturday 25 April
Queen’s Birthday Monday 8 June
Bank Holiday 2 Monday 3 August
Labour Day Monday 5 October
Christmas Day Friday 25 December
Saturday 26 December
Boxing Day 3
Monday 28 December
* Restricted trading days
1ANZAC Day is commemeorated on the day it falls. There is no replacement public holiday
when Anzac Day falls on a weekend
2 Applies to banks and certain financial institutions
3 As Boxing Day falls on a Saturday, this is an additional public holiday
Note: All public holiday dates are accurate at the time of publishing but may be subject to
change
10STUDENT CODE OF CONDUCT
ATMC’s Student Code of Conduct applies to
all students of ATMC, across all courses, sites,
campuses and models of delivery.
The purpose of the Student Code of Conduct is to ensure that there is a peaceful and
conducive study and work environment at the college for all students and staff.
Students must complete learning activities and assessments to the best of their ability and
ensure all work is submitted within the designated time frame.
Classroom Conduct • Refrain from using mobile phones, pagers or any
other electronic devices that may disrupt classes.
• Classrooms must be left clean at the end of each
class session. • Attend scheduled classes and college activities
regularly and complete all assessments within the
• All materials must be treated with care. Students
required timeframe.
must not vandalise or damage any property. Any
damaged items should be reported to ATMC staff • Do all assessment tasks and examinations
honestly, and not engage in plagiarism, collusion or
• Mobile phones are to be turned off during class
cheating
hours.
• Follow college safety practices, including wearing
• Food and drink are not to permitted in
approved clothing and protective equipment and
classrooms (water is the only exception).
following both written and verbal directions given
by college staff.
Student responsibilities • Not behave in a way that would offend,
embarrass or threaten others.
• Classrooms must be left clean at the end of each
Treat other students and college staff with respect • Comply with all lawful regulations, rules or
and fairness. procedures of the college that pertain to them.
• Follow any reasonable direction from a member • Pay all fees and charges levied by the college
of college staff. within the required timeframe.
• Refrain from swearing, drinking and eating in • Attend all meetings called by the college to
classrooms and other learning areas (water only discuss academic or course progress.
allowed). • Meet or carry out all activities agreed with the
• Behave responsibly by not littering, harassing college in relation to maintaining course progress or
fellow students or staff, damaging, stealing, academic performance.
modifying or misusing college or another student’s • Formally notify the college of any absence of
property. greater than three consecutive study days or of any
• Behave responsibly by not possessing or being withdrawal from enrolment.
under the influence of drugs and alcohol.
11STUDENT CODE OF CONDUCT Your rights as a student According to ATMC’s Student Code of Conduct all students have the right to: • Be treated fairly and with respect by college staff and other students. • Learn in an environment free of discrimination and harassment. • Learn in a supportive and stimulating environment. • Access to counselling if desired or required. • Privacy concerning records that contain personal information, subject to statutory requirements. • Information about assessment procedures at the beginning of the subject/competency/module and progressive results as they occur. • Lodge a complaint without fear of retaliation or victimization. • Have Principles of Natural Justice applied during any investigation process concerning a breach of the Student Code of Conduct. 12
STUDENT CODE OF CONDUCT
Breaches of conduct • Deliberately obstructs or attempts to deter
any officer or employee of the college in the
According to ATMC’s Student Code of
performance of their duties.
Conduct a Student breach of conduct
occurs when a studentbehaves in a manner • Wilfully damages or wrongfully deals with any
described below: college property.
• Assaults, attempts to assault or threatens a person • Attends the college whilst under the influence of
on the college premises. alcohol or affected by drugs, etc. or possesses, uses
or traffics a drug of addiction or drug of dependence
• Acts contrary to Equal Opportunity practices of
within the meaning of the Crimes Act 1958 or the
the college which is committed to the prevention
Drugs Poisons and Controlled Substances Act 1981
and elimination of discrimination on the grounds of:
or any Act in substitution thereof.
– Age
• Carries or uses such items as firearms, knives,
– Impairment
syringes, etc as a weapon.
– Industrial activity
– Lawful sexual activity • Fails by or within the agreed required date or
– Marital status period, to pay any fee or charge payable to the
– Physical features college.
– Political belief or activity • Fails to comply with OH&S regulations or wilfully
– Pregnancy places another person in a position of risk or
– Race danger.
– Religious belief or activity
– Sex • Fails to consistently and regularly attend
– Status as a parent or a carer scheduled classes and activities.
– Personal association (whether as a relative or • Constantly interrupts class time through the use
otherwise) with a person who is identified by or presence of mobile phones and pagers.
reference to any of the above attributes
• Uses abusive language.
• Disobeys or disregards any lawful direction given • Fails to attend meetings called to discuss academic
by an officer of the college. or course progress.
• Acts dishonestly or unfairly in connection with • Fails to carry out actions or engage in activities
an examination, test, assignment or other means of agreed with the college to maintain course or
assessment conducted by the college. academic progress.
• Deliberately obstructs any teaching activity, • Fails to formally notify the college of any
examination or meeting of the college. prolonged absence, change of address and contact
details or of any withdrawal from enrolment.
• Engages in any conduct or activity prejudicial
to the management and good governance of the
campus.
13STUDENT RIGHTS AND RESPONSIBILITIES
Meeting your student visa conditions
All international students on a student visa must assistance a student may need to continue their
adhere to their student visa conditions. studies. Orientation is therefore a fantastic
This includes: opportunity for students to familiarise themselves
• Maintaining satisfactory course progress and with the campus and its facilities and get to know
attendance. staff and students.
• Maintaining Overseas Student Health Cover For further information on study life in Australia,
(OSHC) for the duration of living in Australia. please visit the following website: http://www.
studyinaustralia.gov.au/global/live-in-australia
• Meeting the terms of the written agreement
between the student and both ATMC and Attendance
Federation University.
International students on a student visa are required
• Informing ATMC of any changes to address or to maintain satisfactory attendance in their course
contact details. during each study period.
International students are responsible for ensuring Regular attendance is the key to having a successful
their visa is kept current and visa conditions are student experience. ATMC maintains records of
met. International students without a current visa student attendance at lectures and tutorials.
may not study at ATMC.
Health cover
International Students who need to renew their
visas should make an appointment with the Students must maintain Overseas Student Health
Department of Home Affairs (DHA). Cover (OSHC) for the duration of their stay in
Australia.1
Orientation Health insurers that provide OSHC products and
Orientation is compulsory for international policies for overseas students and their websites are
students. listed below:
Orientation week is organised before the beginning BUPA Australia
of every semester. New students are required to oshc.bupa.com.au
attend the Orientation session as they are given
Medibank Private Limited
important information covering the services and
medibank.com.au/overseas-health-insurance/oshc
facilities of the college, Federation University
policies and procedures, student rights and Australian Health Management
responsibilities, course-training plan and helpful ahm.com.au
information on transition to life and study in a new NIB Health Funds Limited
environment. We have compiled a list of things nib.com.au/overseas-students
that are very useful to new students settling into
Australia. Allianz
allianzassistancehealth.com.au/en/student-visa-oshc
Orientation sessions help co-ordinate new students
so that they are prepared for their studies at ATMC.
Throughout the orientation process ATMC staff are
available to students and can be approached for any
14STUDENT RIGHTS AND RESPONSIBILITIES
Employment
International students are entitled to the same Australian legislature protects workers from being
minimum wages and conditions as Australian discriminated against at work. Further information
workers, as well as superannuation and workers’ about discrimination in the workplace, including
compensation. a complaints process, can be found on the
Australian Human Rights Commission or Fair Work
Students requiring assistance understanding their
Ombudsman website.
working rights and responsibilities are encouraged
to contact the Fair Work Ombudsman. This www.humanrights.gov.au
includes assistance with the following: www.fairwork.gov.au/employee-entitlements/
• Understanding the rights and responsibilities of protections-at-work
employees at work
Information disclosed to Commonwealth
• Investigating suspected breaches of workplace and State agencies and authorities
laws.
The personal and academic information of all
• Learning about pay and minimum workplace students will be provided to Commonwealth and
entitlement State authorities and agencies. This information is
• Resolving issues in the workplace used to monitor the progress and visa regulations of
Keep in mind that getting help to resolve a all international Students.
workplace issue does not automatically affect a
student visa.
T: 13 13 94 from 8am to 5.30pm Monday to Friday
inside Australia (except public holidays).
www.fairwork.gov.au
International students on a student visa are limited
to 40 hours of work per fortnight when class is
in session, and unlimited hours in out of session
periods. 2 This ensures students maintain their
focus on their studies. Work conditions for student
visa holders can be found on the Department of
Home Affairs (DOHA).
www.border.gov.au/Trav/Stud/More/Work-
conditions-for-Student-visa-holders
1 Student Visa condition number 8501
2 Student Visa condition number 8105
15STUDENT RIGHTS AND RESPONSIBILITIES
Federation University policies
and procedures
You can: To view all FEDUNI policies and procedures please
• Expect to be treated fairly and equally by others visit: http://policy.federation.edu.au/
within the Fed community. You can find more information about Federation
• Expect to have your requests for flexibility University policies and procedures in the Federation
treated fairly. Uni-versity Partner Liaison – Information for Students
studying at Partners 2020 booklet. As a Fed student
• Expect to have your concerns heard and dealt
studying at ATMC you can access to a whole range
with fairly.
of resources, including:
• Expect to be treated fairly if concerns are raised
• Access to University electronic resources and
about your behaviour or actions.
correspondence
Further information can be found at:
• Workload and Assessment
https://federation.edu.au/staff/working-at-feduni/
• Academic Integrity
equity-and-equal-opportunity/rights-and-
responsibillities • Deferred and Supplementary Assessments
ATMC strictly follows FED delivery and assessment • Services and Support for students
guidelines, details of which can be found on each • Graduation
subject’s course description. Other assessment
matters for consideration include satisfactory
attendance (as per the DOHA rules for overseas
students), personal presentation and pro-activeness
in the College activities.
16COURSE INFORMATION
COURSE DESCRIPTIONS Assessment outlines
Every course has a Course Description. You will be The Course Description will specify the learning
given this at the start of each course every semester. tasks and assessments that you will undertake
The Course Description is an essential document. throughout the course. Each learning task will be
You should familiarise yourself with the Course outlined, including:
Description for each course at the start of every • Brief description of learning task
semester. The Course Description outlines what can • How learning task is assessed
be expected from a course. • Number of required hours for successful
completion
Course information • Weighting
The Course Information section specifies the School • Due date
/ Faculty, Course Title, Course ID, Credit Points,
Course sequence
Prerequisites and Exclusions. For example: 4
The Course Description will usually break the
School / Faculty: Federation Business School Course
semester down into weeks, and specify:
Title: LEGAL ISSUES FOR DESIGNERS
Course ID: BSDES3192 • Week Commencing date
Credit Points: 15.00 • Lecture Content
Prerequisite(s): Nil Co-requisite(s): • Tutorial Content
Nil Exclusion(s): Nil • Formal Assessment Times
ASCED Code: 091103 • Required Reading, and
Grading Scheme: Graded (HD, D, C, etc.) • Any other information that is deemed relevant
Learning outcomes Required reading
The Course Description will also specify the Prescribed textbooks and recommended textbooks
learning outcomes on which you will be assessed are listed in the Course Description.
Lecturer and tutor contact details Prescribed textbooks are texts that the Course
Coordinator deems essential for success in
You will find the contact details for your Course the course. Recommended textbooks are not
Coordinator, Lecturer, and Tutor on your course compulsory. They are additional reading that allow
description. readers to gain a deeper understanding of the unit
Learning contexts Laboratory sessions (labs or practicals)
The lecture will generally contain the core These are practical classes, where students conduct
information to be covered for that week. All tests and experiments with the assistance and
students enrolled in the unit will attend lectures as supervision of lecturers or tutors.
a group. The tutorial provides an opportunity to
discuss the lecture and talk about topics in detail.
Sometimes students are asked to present papers
individually or as part of a group in a tutorial.
17COURSE INFORMATION Academic and personal support Learning contexts You can ask questions of the lecturer or tutor in The lecture will generally contain the core class. In some cases, you will be asked to make information to be covered for that week. All an appointment after class for further assistance. students enrolled in the course will attend lectures The academic support staff, teaching staff and as a group. The tutorial provides an opportunity to administrative staff at ATMC are available to provide discuss the lecture and talk about topics in detail. general advice and assistance with matters such as Sometimes students are asked to present papers academic support and student administration. individually or as part of a group in a tutorial. GRADE DESCRIPTORS The following are grades for assessment task and overall course results. Grade Description Range/interpretation HD High Distinction 80% or higher D Distinction 70% - 79% C Credit 60% - 69% P Pass 50% - 59% MF Marginal Fail 40% - 49% F Fail 39% and below XF Non-assessed Fail Student did not hand in any work for the course W Withdrew Student withdrew from the course before the census date 18
TUITION FEE PAYMENT
AND NON-PAYMENT
After a student enrolls they are issued an invoice via my Student Central, which can be located by selecting
Campus Finances, then clicking Online Invoices.
The invoice will specify a ‘Due Date’ which is the date by which the semester fee charges must be paid in full.
A detailed explanation of the invoice can be found here:
https://federation.edu.au/ data/assets/pdf_file/0003/354837/Your_tax_invoice_statement_explained_
V12017.pdf
Payment methods
Before making an online payment, you will need:
• Access to a printer
• Student ID number
• International offer an acceptance agreement; or
• Student fee invoice
Transferring monies from accounts held outside Australia in a foreign currency
Working days
Payment type Payment method to process
VISA or Go to https://student.globalpay.wu.com/ 5
Mastercard via geo- buyer/feduni#!/ and follow the steps
Western Union
Telegraphic Transfer Go to https://student.globalpay.wu.com/ 2-3
via Western Union geo- buyer/feduni#!/ and follow the steps
19TUITION FEE PAYMENT
AND NON-PAYMENT
Transferring monies from accounts held within Australia
Working days
Payment type Payment method to process
VISA Log into my Student Centre to make an online 1
Mastercard payment.
AMEX
Select campus finances
Click Make a payment
Press the > in the What I Owe table
Click on the 0.00 and enter the amount being
paid
Click Save
Confirm payment amout by clicking Confirm
Once directed to ANZ eGate choose either
VISA, Mastercard or AMEX and follow the
prompts.
Australia Post Pay in person at Australia Post using cash,
2-3
Billpay cheque, EFTPOS or credit cards
Credit card payments can also be made by calling
Biller code 3912
13 18 16 or online via postbillpay.com.au
Reference on
invoice
BPAY Contact participating bank or financial institution 2-3
to make payment from cheque, savings, debit, or
Biller code 393447
credit account
Reference on
invoice
20STUDENT SERVICES & FACILITIES
WORKSHOPS LIBRARY
ATMC organises and runs a variety of different The ATMC library holds several copies of each
workshops throughout the semester to assist prescribed textbook in addition to other secondary
students with their studies, such as Plagiarism: resources that may assist students with their studies.
Resume and Cover Letter Writing, English E: library@atmc.edu.au
Conversation Class, Basic Academic Writing
and Referencing, and many other topics that all Students should speak to the Librarian to organise
students benefit from. The dates and times for these an ATMC Library Account. This Account provides
workshops are sent to the student’s emails and student online access to https://library.atmc.edu.
posters are displayed around campus. au where books can be reserved and renewed
remotely.
Please keep in mind that the library does not hold
enough copies to provide textbooks to every
student. This means that in peak periods, especially
during exam time, there is no guarantee that a
textbook will be available to take home.
Borrowing
ATMC students can borrow up to three items at
any one time. Each loan lasts seven days, although
students can renew a borrowed item if it hasn’t
been reserved by another student. Students can
renew loans remotely via the ATMC Library website
or can ask librarian to do this for them. Each item
can be renewed up to 10 times before it needs to
be returned to the library.
Holds list
If the Library has already loaned all its copies of a
textbook, students have the option to join a reserve
list. Once a student is on a reserve list they receive a
notification when a copy of their textbook has been
returned and is ready for collection.
21STUDENT SERVICES & FACILITIES
Course reserves Library Services
The Library maintains a Course Reserve collection. If you are a Federation University student studying
In this section, one copy of every prescribed at ATMC, there are many ways that you can find
textbook is kept. This guarantees that even during extra resources to help you with your studies.
peak periods students have access to at least one • Search the FedUni library collection online:
copy of their prescribed text. https://federation.edu.au/library
Please keep in mind that Course Reserve textbooks • Through this search you can find resources
can only be borrowed for four hours and must available online, or books that you can request get
remain on campus for the duration of the loan. sent to you here at ATMC Melbourne
Fines • Search the ATMC Library collection online:
http://library.atmc.edu.au Through this search you
For every weekday a textbook is overdue,
will find what books are held in your library on
the borrower is fined $1. This is to ensure the
campus at ATMC Melbourne
textbooks remain in circulation among the cohort,
so that all students can access the textbook if they • Search the State Library of Victoria online:
should so please. http://www.slv.vic.gov.au/
Library fines can be avoided by returning borrowed • State Library of Victoria is not a lending library,
textbooks by the due date, checking emails for however you can go and read books and use the
Library notifications, and logging in to ATMC library internet at this beautiful space on the corner of La
to review due dates or renew loans. Trobe and Swanston streets, opposite Melbourne
Central Station
Rationale
• You can also search the Melbourne Library
Overdue fines were introduced to ensure fair Service online at http://www.melbourne.
access to ATMC Library materials. Ideally, the vic.gov.au/MelbourneLibraryService/Pages/
ATMC Library would collect no fines at all because MelbourneLibraryService.aspn to access all other
members would cooperate and return items on Melbourne libraries.
time out of concern for others.
Or search the Sydney Library Service online at
As soon as a member has an item overdue their https://www.cityofsydney.nsw.gov.au/explore/
borrowing rights are suspended until all outstanding libraries
items are returned and any fines that are over $10
paid as per this procedure
Fines do not have to be paid until a total of $10 is
reached
Once $10 is reached, borrowing is blocked and a
minimum of $10 must be paid to reduce the fines to
$9 or less.
https://library.atmc.edu.au/
22STUDENT SERVICES & FACILITIES
ATMC IT SERVICES
The following services are provided to students Federation University IT Services
by ATMC. ATMC staff can assist students with Students of Federation University through ATMC
any issues they may have regarding the following also have access to the software services provided
services. by the university. These are accessible via the
Federation University homepage. As these services
RTO are provided externally,
RTO is ATMC’s timetabling and student database
ATMC is unable to resolve any IT issues related to
management system. Through here students can
the following. Students are encouraged to contact
see the day, time, location, and instructor for each
Federation University’s ITS Service deck
of their enrolled courses. ATMC contacts students
using the details stored by RTO, so it essential that 1800 333 864
any changes made to a student’s address or phone https://servicedesk.federation.edu.au
number are mentioned to the Student services as
soon as possible. Staff do not need to be alerted to My Student Centre
any email changes as they will only contact students
To access MYSC services, students will need to
via their Federation University student email.
identify themselves by using a username and
Printing and photocopying password. Your username and password are
provided once you confirm your enrolment at
ATMC delivers students a printing and photocopying Federation University.
service through Papercut. Printing jobs can be
lodged remotely via the Papercut software or by https://mysc.federation.edu.au
plugging a USB directly into the printer. Note: All
Student Email
printing files must be in PDF.
All students are allocated a Federation University
https://www.papercut.com/
email account, which should be checked regularly
Each semester students are given 70 pages in credit for correspondence from ATMC and Federation
to use for printing and photocopying. Students University. It is accessible on the Federation
should note that the credit balance remaining at the University homepage. The address of the student
end of a semester will not transfer over to the next email is [Student ID Number]@students.federation.
semester. edu.au
The printing and Papercut software are managed by https://federation.edu.au/office365
the IT support officer, so any queries in relation to
this service should be directed to them via the IT Moodle
Helpdesk ticket system on ATMC’s website. Moodle is Federation University’s Learning
http://intranet.atmc.edu.au:7777/itsupport/ Management System. It is used to communicate
course materials and announcements to students.
https://moodle.federation.edu.au
23STUDENT SERVICES & FACILITIES Wireless Wi-Fi ATMC Campuses provide free Wi-Fi to all students. Step 1: Turn on Wi-Fi on your Device and search for “ATMC Wi-Fi” Step 2: Type your computer login credentials. Username: 30111211@students.atmc.edu.au (Enter your ATMC account) Password: ******* (Enter your computer password) Android iOS 24
STUDENT SERVICES & FACILITIES
ATMC’S STUDENT RECORD STUDENT FEEDBACK
ATMC keeps accurate records of academic ATMC is committed to quality continuous
performance and attendance for all students. improvement. This can only be achieved with the
Students are only allowed to defer commencement help of students. As such, throughout their course,
or suspend studies of a course on: students receive feedback forms from ATMC;
• Medical grounds (with a doctor’s certificate) or FEDUNI Student Evaluation of Courses forms,
other exceptional compassionate circumstances General feedback and Student Services feedback.
This gives students, and the Federation University
• Where a student defers commencement or an opportunity to fine-tune the course to ensure all
suspends studies on any other grounds, ATMC will needs and requests are being met.
report the student to FEDUNI, as not complying
with visa conditions. Students may occasionally receive a telephone
call by a staff member of ATMC, asking a few
• ATMC records students’ attendance (including quality-related questions regarding study. ATMC
non-attendance) systematically encourages people to be as honest as possible
• Attendance records are monitored ever y during all feedback forums so that ATAMC can
fortnight for non-attendance. Students who are not make students’ study experience first rate.
consistently attending their course will be contacted
and recorded by ATMC regularly counselling will be
available to students.
- ATMC keeps records of students including
each student’s current residential address as
supplied by the student and the following:
- The amount of course money that the student
has paid, whether the amount paid was for the
full course or part of the course and the duration
of such.
- Copies of any written agreements between the
provider and the student, any amounts that have
become payable to the provider by the student
for the course and have not been paid.
If you wish to apple for defer, you must contact
an ATMC staff member.
25STUDENT SERVICES & FACILITIES
SUPPORT SERVICES SOCIAL ACTIVITES PROGRAM
ATMC, provides students with a range of support ATMC runs social activities throughout each
services, so that they have a successful academic and semester and provides opportunities for students to
personal experience. enjoy a range of activities outside their usual studies.
These events provide opportunities to meet other
General and academic support services students and make new friends. Details of activities,
ATMC staff provide students with a range of events and workshops are communicated via the
support services including: Federation University student email and are listed
on the events calendar.
• Assistance with academic support and study skills
support
• English language assistance and support
• Employment and careers advice
Student Support Staff can be reached by calling
+61 3 8327 3100 or emailing
support.fedunimel@atmc.edu.au
Welfare services
If at any time, a student of ATMC is experiencing
any difficulties or issues with study, the first
reference point is to see and discuss the problems
with the student support team at ATMC. ATMC
staff can students seek specialised welfare and other
counselling services to ensure their experience in
Australia is a positive one.
In addition to services delivered at your ATMC
campus, you can also access a number of academic
and general support services provided by staff at
Federation University. Please check the below link
to view the range of services and support available.
http://policy.federation.edu.au/student_services_
and_administration/student_support/standard_6/
ch02.php
26WORKING AND STUDYING
STARTING WORK TAXES
Students are not permitted to start work until they Taxes are managed through the Australian Taxation
have commenced your course of study. Office (ATO). The tax each student pays depends
Students can work a maximum of 20 hours per on how much they earn.
week or 40 hours fortnightly during the term and
Getting a Tax File Number (TFN)
unlimited hours when their course is not in session.
Students must obtain a Tax File Number to be able
The Department of Home Affairs considers a
to work in Australia. A tax file number (TFN) is a
student’s course to be ‘in session’: for the duration
unique reference number to our tax system. When
of the advertised semesters (including periods when
a student starts work, the employer will ask the
exams are being held), if they have completed their
student to complete a tax file number declaration
studies and their Confirmation of Enrolment is still
form. If the student does not provide a TFN, the
in effect, if they are undertaking another course
student’s employment will be taxed at the highest
(during a break from your main course) and the
personal income tax rate, which will mean less
points will be credited to their main course.
money in the student’s wages each week.
TYPES OF WORK FOR For more information and how to apply please
INTERNATIONAL STUDENTS visit; www.ato.gov.au or phone 13 28 61, 8am to
6pm Monday to Friday. For the ATO translating and
International students often find work in retail, interpreter service phone 13 14 50.
hospitality and administration. Tutoring in relevant
fields and in your native language is also a good way
to earn money.
FINDING WORK
Students may find it difficult to find work in
Australia, as they will be joining the general
Australian population in your search; therefore,
students should not rely on income from
employment when budgeting to pay for living
expenses. There is no guarantee that employment
companies will find work for students. There
are many ways to find a job in Australia like
newspapers, campus job boards and most
importantly online.
Try searching these online companies:
www.seek.com.au
www.careerone.com.au
www.mycareer.com.au
www.jobsearch.com.au
27LIVING IN AUSTRALIA
ESOS FRAMEWORK TRANSPORT
The Australian Government wants overseas
Myki and Opal
students in Australia to have a safe, enjoyable and
rewarding place to study. Australia’s laws promote In Melbourne and Sydney, the public transport
quality education and consumer protection for systems are extensive and highly accessible.
overseas students. These laws are known as the Travellers must have a valid ticket to use public
ESOS framework and they include the Education transport and the public transport systems in both
Services for Overseas (ESOS) Act 2000 and the cities use electronic travel cards – Myki (Melbourne)
National Code 2007. and Opal (Sydney). These cards can all main forms
of transport, including on metropolitan and regional
https://internationaleducation.gov.au/Regulatory-
rail, light rail, bus, tram and ferry services, and can
Information/Pages/Regulatoryinformation.aspx
be purchased from transport stations, convenience
International education: ensuring quality and stores and vending machines located throughout the
protecting students – international student factsheet: CBD and suburbs.
https://docs.education.gov.au/system/files/doc/
Fines are payable for travellers in Victoria and New
other/esosstudentfactsheetv3.pdf
South Wales who use public transport system
Student Visa Conditions without a valid ticket.
Under the ESOS Framework, international students For more information, please visit the following
on a student visa are responsible for upholding the websites:
conditions of their student visa. You should check www.ptv.vic.gov.au
your student visa for the conditions that apply to www. transport.nsw.gov.au
your visa: https://immi.homeaffairs.gov.au/
www.opal.com.au
MOBILE/CELL PHONES
Australian telecommunications providers offer a DRIVING
wide range of services, which provide a mobile
For VISA holders, if you have a temporary VISA
phone within the cost of using that service. There
are many differences to the services provided. You • You can use your overseas licence while you’re
should understand what deal you are accepting here
before signing a contract with a provider. • You don’t need a driver licence and/or learner
For a comparison of mobile phone plans in Australia permit
visit whistleout.com.au/MobilePhones • You’ll need an English translation of your licence
or an international driving permit (if your licence
isn’t in English)
https://www.australia.gov.au/information-and-
services/transport-and-regional/driving-with-an-
overseas-licence
https://www.vicroads.vic.gov.au/licences/renew-
replace-or-update/new-to-victoria/overseas-drivers
28LIVING IN AUSTRALIA
BANKING
Opening an Australian bank account allows you Opening an account
easy access to your money. There is a wide choice To open a bank account you will need:
of banking options. The financial institution you
choose will generally allow you to operate your • Your Electronic Confirmation of Enrolment
bank account from almost anywhere in Australia. (eCoE)
To open a bank account in Australia, you will • Your passport and other forms of identification
need to bring your passport and two other forms (these vary depending on the banking institution)
of identification, such as a national identity card, • A letter of offer from your education provider
driver’s licence, student ID or a card from another
• Your Australian Tax File Number (TFN), available
bank. Remember to also bring your USC student ID
from the Australian Tax Office (ATO)
card, to qualify for any student accounts.
Opening hours
EFTPOS (Electronic Funds Transfer at Point
of Sale) Banks do not open on Sundays and have reduced
trading hours on Saturdays. From Monday to Friday
Most Australian businesses and institutions accept
they often operate between 9-4, although this varies
payment through EFTPOS. Typically paying by
by each bank.
EFTPOS will not incur a fee, although it is common
for businesses to specify a minimum spend, often Student accounts
$10, before they’ll accept payment by EFTPOS.
Some banks offer special student accounts with no
ATMs (Automatic Teller Machines) or low fees, so ask about this option. You will also
require the student ID card from your institution to
ATMs are available in most public places including
prove you are a student and should have access to
on education providers’ campuses. Some ATMs will
the benefits offered by a student bank account.
charge a withdrawal fee for non-customers, but
there are many banks that allow non- customers to For a comparison of accounts in banks throughout
use their ATMS free of charge. Australia, see: http://www.finder.com.au/bank-
accounts/student-bank-accounts
Bank charges The following are some main financial institutions in
All bank accounts in Australia are subject to bank Australia;
fees. • National Australia Bank www.nab.com.au
Internet banking • ANZ www.anz.com.au
Most banks allow customers to navigate their • Commonwealth Bank www.commbank.com.au
account via the internet. • Westpac Bank www.westpac.com.au
• St George Bank www.stgeorge.com.au
• Credit Union Australia www.cua.com.au
• Bendigo Bank www.bendigobank.com.au
29LIVING IN AUSTRALIA
ADJUSTING TO LIFE IN AUSTRALIA
While living and studying abroad may be an exciting Become involved
adventure, it can also present a range of challenges. Try to meet people and become involved in groups
Having decided to study and live in Australia you both on campus and in the wider community.
will be undertaking adjustments in many areas of Maintain an attitude of openness to new situations
your life including cultural, social and academic. and experiences. Establishing friendships and joining
It is also important to remember that while these groups is the best way to experience and learn
changes are occurring you will be embarking upon about Australian culture and will certainly mean you
a new semester of study (for many of you in a have a richer and more enjoyable time here.
different language) and be away from your usual
supports, networks and resources. Try to maintain a sense of perspective
Adustment to a new country and culture is a When confronted with difficulties remind yourself
process that occurs gradually and takes time. The that living and studying abroad is a challenge and it
values, beliefs, traditions and customs of your home is normal to feel stressed, overwhelmed and out of
country may vary greatly from those in Australia your depth at times.
and adapting to the Australian way of life may take Try to recall or make a list of the reasons you
some time. This advice may help: initially wanted to study abroad in the first place.
Listing positive events or changes within yourself
Listen, observe and ask questions that have occurred since you arrived may also assist
Adjustment to a new culture and way of life with getting things in perspective.
takes time. Allow yourself time to observe those Maintain some of the routines and rituals you may
around you and patterns of both verbal and non- have had in your home country
verbal communication. Don’t be afraid to ask
questions if there are things you do not understand This can include small things such as continuing
as this will reduce the chance of confusion or to drink a certain type of coffee or tea or eating
misunderstandings. specific foods. It may also include maintaining
involvement in bigger events such as celebrating a
Ask for help national day in your country of origin with a group
of friends or finding a cultural group related to your
Do not be afraid to ask for assistance or support if
home country for support.
you need it. In addition to the counselling Service
there are many organisations set up on campus to
ensure you have a successful and enjoyable time in
Australia.
30LIVING IN AUSTRALIA
Keep lines of communication open with Culture Shock
those at home
Almost all international students go through an
Communicating with those at home regularly about anxious period while adjusting to life in a totally
your experiences of study and life in Australia, new environment. During this time, you may go
through emails, telephones and letters is vital. Not through a wide range of emotions, from fascination
only does it help to keep you connected with and excitement, to loneliness and frustration.
important social supports, it also assists your friends
Leaving all that is familiar in your own culture and
and family to understand your experiences, which
trying to adapt to a new cultural, social and academic
will smooth the transition when you return home.
environment is often a challenging experience.
Sense of humour It always takes time to adapt to a new culture, new
Importantly, remember that living in a different ideas. However, ATMC’s student services is here to
culture means you will inevitably find yourself in assist newstudents to go through this difficult time.
a range of unusual and often confusing situations.
Being able to laugh in these situations will remind
you that it takes time to understand different
cultures and that it is ok to make mistakes.
31LIVING IN AUSTRALIA
EMERGENCY, HEALTH AND SAFETY SERVICES
The following support services may be useful to students throughout their studies in Australia.
Emergency Services Police Assistance Line
Contact the Emergency Services in all situations that T: 131 444 Available: 24/7
are life-threatening, property-threatening, or time- For non-emergencies or to make general inquiries
sensitive situations. contact the Police Assistance Line. You should also
000 cannot be contacted via SMS text messages contact the Police Assistance Line if you are a victim
Calls to 000 are free of crime not in a life-threatening or time-critical
emergency.
Call 000 if: You are also able to report crime. The types of
• Someone is seriously injured or in need of urgent crime you can report include:
medical help
• Break and Enter
• Your life or property is being threatened
• Motor Vehicle/Vessel Theft
• You have just witnessed a serious accident or
crime • Stealing
When calling Triple Zero (000) • Malicious Damage (including Graffiti)
• Choose whether you want Police, Fire or • Lost Property
Ambulance
• Fraud (Unauthorised Access of Funds)
• Stay calm, don’t shout, speak slowly and clearly
• Tell the operator exactly where the emergency
Healthdirect Australia
services should go; give an address or location P: 1800 022 222 Available: 24/7
Call Healthdirect Australia when you’re unsure how
Crime Stoppers
to deal with an injury or illness. Registered nurses
T: 1800 333 000 will provide advice on whether you should see a
www.police.nsw.gov.au local GP, manage the condition at home, or go to an
emergency department.
Contact Crime Stoppers if you:
You can also use the website to find a health service
• See any suspicious or unusual activity
near your location.
• Know of someone committing a criminal offence
for which they have not been arrested NSW SES
• Have knowledge of an unsolved crime or any P: 132 500 Available 24/7
planning for a crime in the future For emergency help in floods, storms and tsunami
• Have information about people wanted by Police call NSW SES at any time.
32LIVING IN AUSTRALIA
MEDICAL SERVICES
NSW Ambulance has a system to help people determine how they should respond to different types of
medical situations.
Use self care General Practitioners (GPs)
• Cough or sore throat In Australia you do not have to go to a hospital to
• Hangover see a doctor. You can see a doctor (also known as a
• Grazed knee GP – General Practitioner) in their private practice
or medical centre, with part or the entire doctor’s
Visit a local pharmacy or fee being covered by Medicare or OSHC.
General Practitioner
You must make an appointment to see a GP. Most
• Headache General Practitioner’s a located in a medical centre
• Diarrhea and are often available for appointments between
• Vomiting 8am and 5pm, although these times tend to vary on
• Infection Saturdays and Sundays. To book an appointment
• Stomach ache call the associated number and select a doctor and
time for a consultation.
Call Healthdirect on 1800 022 222
Some medical centres ‘bulk bill’, meaning the
• Unwell consultation is largely covered and will only incur
• Flu symptoms| a small fee. For non-bulk billing doctors, students
• Unsure where medical attention is needed will often be able to claim part of their fee back
• Health advice needed from their Overseas Student Health Cover (OSHC)
or other insurance provider. The conditions vary
Call 000 or visit a Hospital’s depending on what doctor is consulted and why, as
Emergency Department well as with each insurance policy. There is a link
• Head injury for finding doctor under BUPA OHSC cover:
• Severe blood loss
https://www.bupa.com.au/health-insurance/oshc/
• Chest pain and breathing problems
members-help-guide/find-a-doctor
Hospital
If you are unable to see a doctor and have a health
emergency, you can either call 000 or locate
the nearest hospital’s Emergency Department.
Just remember, Emergency Departments are for
Emergencies, and there are often long waiting times.
33LIVING IN AUSTRALIA
ADDITIONAL SUPPORT SERVICES
NSW Ambulance has a system to help people determine how they should respond to different types of
medical situations.
Beyond Blue Poison Information Centre
Beyond Blue provides services specifically targeted Contact the Poisons Information Centre for advice
to boost mental wellbeing. They provide call on how to manage, assess, and treat poisoning
and chat services with trained mental health from plant and animal venom, non- prescription
professionals to guide people through times of pharmaceuticals, and household and industrial
crises and direct them to further support. chemicals.
Available 24/7 The Centre is available 24/7
T: 1300 22 4636 T: 131 126
www.beyondblue.org.au
St Vincent de Paul Society
Lifeline The St Vincent de Paul Society assists with
Lifeline is a national charity that provides crisis addiction, disability services, disaster recovery,
support, suicide prevention and mental health domestic and family violence, emergency housing
services across Australia. Some of the reasons that and homelessness support, finances, food, general
people will request help from Lifeline are due to support, health and wellbeing, resettling in Australia.
stresses from work, family, or society, as well as for E: vinnies@vinnies.org.au
assistance with their physical and mental wellbeing.
www.vinnies.org.au
Lifeline offers support services by phone as well as
through their website. The Salvation Army
Available 24/7 Some of the Salvation Army’s services include:
T: 13 11 14 (free calls from mobile phone) addiction recovery, emergency and disaster
www.lifeline.org.au recovery services, Employment Plus, homelessness
accommodation, legal advice, and youth services.
NSW Rape Crisis Counselling Service
salvos.org.au
Anyone who has experienced or is at risk of sexual
violence, family or domestic violence, and any non-
offending supporters, can contact NSW Rape Crisis.
Telephone and online counselling available 24/7
T: 1800 424 017
www.nswrapecrisis.com.au
34You can also read
