STUDENT HANDBOOK 2021 Academic Year - Ikon Institute of Australia
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STUDENT HANDBOOK 2021 Academic Year
#BETHECHANGE Student Handbook This handbook provides general information relevant to your study at Ikon. For course specific information, see the Ikon website (and Canvas for subject materials once enrolled). Ikon Institute makes every effort to ensure that the information in this handbook is correct at the time of publication but reserves the right to make changes when necessary. You will be notified of changes that are essential to your studies via email and we recommend that you check the accuracy of other information with the Student Experience Team prior to making any decisions regarding your enrolment. Student Experience 1300 000 933 experience@ikon.edu.au
TABLE OF CONTENTS ETHICAL GUIDELINES ......................................................................................................................... 1 Responsibilities ..................................................................................................................................................... 1 ADMISSION ........................................................................................................................................ 2 Admission Criteria ................................................................................................................................................ 2 Recognition of Prior Learning ............................................................................................................................... 2 Tuition Fees ....................................................................................................................................................... 2 GENERAL INFORMATION ................................................................................................................... 3 Equal Opportunity for Students ........................................................................................................................... 3 Where to find information .................................................................................................................................... 3 Grievance & Appeals Process .............................................................................................................................. 3 Code of Conduct .................................................................................................................................................. 3 ACADEMIC YEAR ................................................................................................................................ 4 Key Academic Dates ............................................................................................................................................ 4 Census Dates........................................................................................................................................................ 4 Key Contacts ........................................................................................................................................................ 4 PARTICIPATING IN DECISION MAKING .............................................................................................. 5 CAMPUS INFORMATION .................................................................................................................... 5 Campus Locations ................................................................................................................................................ 5 Student ID Cards .................................................................................................................................................. 5 Transport Concession Cards ................................................................................................................................ 5 Campus Rules ....................................................................................................................................................... 5 Lost Property ........................................................................................................................................................ 6 Emergency Evacuation ......................................................................................................................................... 6 Emergencies ......................................................................................................................................................... 6 Useful Telephone Numbers ................................................................................................................................. 6 IT & LEARNING SYSTEMS ................................................................................................................... 7 Computer Network and Internet Access, Use and Safety .................................................................................... 7 Learning Management System ............................................................................................................................. 7 Software ............................................................................................................................................................... 7 Equipment Safety and Protocol ........................................................................................................................... 7 MANAGING YOUR ENROLMENT ........................................................................................................ 8 Study Workload .................................................................................................................................................... 8 Deferring Enrolment ............................................................................................................................................. 8 Suspending Enrolment ......................................................................................................................................... 8 Withdrawing from a Course or Subject ................................................................................................................ 8 Suspension and Cancellation ............................................................................................................................... 8 Transferring between Courses ............................................................................................................................. 8 Change of Personal Details .................................................................................................................................. 8 Attendance ........................................................................................................................................................... 8 ACADEMIC SERVICES & SUPPORT...................................................................................................... 9 Orientation ........................................................................................................................................................... 9 Timetables ............................................................................................................................................................ 9 Wellbeing ............................................................................................................................................................. 9 STUDENT HANDBOOK 2021 File: Policy_QU003A Handbook 21T3 Type: Academic Date: 20/08/2021
Academic & Learning Support ............................................................................................................................. 9 Counselling .......................................................................................................................................................... 9 Confidentiality ...................................................................................................................................................... 9 Records................................................................................................................................................................. 9 ASSESSMENT ..................................................................................................................................................... 10 APA Referencing ................................................................................................................................................ 10 Submitting Assessments .................................................................................................................................... 10 Short Extensions ................................................................................................................................................. 10 Longer Extensions for Special Consideration..................................................................................................... 10 Late Submission ................................................................................................................................................. 10 Copyright ........................................................................................................................................................... 11 Academic Integrity ............................................................................................................................................. 11 ACADEMIC PROGRESSION ............................................................................................................... 11 Rules of Progression ........................................................................................................................................... 11 Satisfactory Academic Progress ......................................................................................................................... 11 SAFE ENVIRONMENT ....................................................................................................................... 12 Health & Safety................................................................................................................................................... 12 Personal Safety ................................................................................................................................................... 12 Reporting an Incident ......................................................................................................................................... 12 Privacy ................................................................................................................................................................ 12 PLACEMENT ..................................................................................................................................... 13 Insurance ............................................................................................................................................................ 13 Official Clearances and Extra Curricula Training ................................................................................................ 13 Placement Conduct ............................................................................................................................................ 13 INTERNATIONAL STUDENTS ............................................................................................................ 14 Student Visa Requirements ................................................................................................................................ 14 Overseas Student Health Cover ......................................................................................................................... 14 Your Rights Under the ESOS Act........................................................................................................................ 14 Health and Safety ............................................................................................................................................... 14 Cost of Living ..................................................................................................................................................... 14 Working in Australia ........................................................................................................................................... 14 STUDENT HANDBOOK 2021 File: Policy_QU003A Handbook 21T3 Type: Academic Date: 20/08/2021
•
ETHICAL GUIDELINES Act with honesty and integrity, including copyright
issues and submission of original work, contributing
to a constructive classroom environment, seeking
personal support, counselling and supervision as
Ikon’s ethical guidelines express the values and directed by Ikon and as necessary and to continue
principles which are integral to, and characteristic of, to behave in a professional manner.
the organisation. It is intended to assist students and
staff to act in ethically accountable ways while on • Maintain professional competence and use the
campus, on placement, and into their professional life. knowledge and training received to practice to your
Ikon aims to produce graduates who are able to best ability; commit to keeping yourself, children,
develop their own potential, and whose knowledge, your clients and others safe, which may include
skills and practice contribute to an international refusing service; setting and maintaining
community of people committed to social change, appropriate boundaries in keeping with the
community building, learning and healing. professional body relevant to your course; do not
pursue, nor allow, inappropriate relationships with
Ikon contributes through the delivery of quality clients.
educational programs and is committed to the basic
values of: • Commit to ongoing professional development
• Human dignity and worth and supervision, including membership in relevant
• Honesty and integrity professional associations.
• Ethical practice
• Personal and professional growth
Responsibilities
• Respect
• Courtesy
Ikon Institute of Australia
• Competence
Ikon will support you to achieve your course outcomes
In carrying out their duties, particularly while preparing and:
or undertaking placement, staff and students are
• Provide you with a quality education and a positive
expected to comply with Ikon’s policies. It is also
student experience
expected that students and staff will:
• Prepare you for professional practice
• Respect diversity by practicing non-discrimination
on all levels, including spiritual, gender, personal, • Provide support services and a safe learning
political, culture, sexuality, religion, other’s beliefs environment
and practices. • Provide access to study and information resources
• Honour the confidentiality of information provided • Be available to provide with you individual
to them by peers, staff, clients, families, colleagues assistance with your r studies
etc. by disclosing personal information only with
consent or as required by law; and practicing clear Students
communications with peers, colleagues and social You are expected to maintain satisfactory academic
conversations. progress and:
• Behave in a respectful and courteous manner, • Work to the best of your ability and make genuine
including punctuality in class, on placement, with attempts to complete course requirements, submit
clients; understanding the expectations of assessment tasks by the due date, maintain regular
placement organisations (eg appropriate attendance, and actively engage in learning
behaviour, dress code and hygiene habits); and activities
respectful treatment of property and environments.
• Work in a manner consistent with the principles of
academic integrity
• Conduct themselves in a professional manner in
both the classroom and placement settings
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 1
Type: Academic Date: 20/08/2021Tuition Fees
ADMISSION
The indicative tuition fees for each course of study at
Ikon can be found at the ‘Course Fees’ tab under the
Admission to a course of study at Ikon Institute of Study with Us section of the institution website access
Australia is based on the principles of academic merit, via ikon.edu.au/fees/.
access and equity, fairness and the right to recognition
of prior learning. Course Tuition Fee Payment Options
Ikon will give all applicants the opportunity to prove Students must meet the liability for tuition fees by
themselves capable of completing the course they Census Date each trimester (based on study load).
have applied for and provide a duty of care to each You have four options for the payment of your subject
applicant to ensure they are not placed in a situation fees:
in which it is unlikely they will succeed.
a) paid in full upfront on invoice
Admission Criteria b) paid by instalment via direct debit
c) defer your entire tuition fee liability through
Applicants will be admitted into a course of study at FEE-HELP assistance
Ikon where they meet the following criteria:
d) paid part upfront and the balance deferred
a) satisfy the admission criteria for the Applicant through FEE-HELP assistance
Group most relevant to their circumstances
b) satisfy any course specific admission criteria Tuition Fee Payments by Direct Debit Instalments
relevant to their chosen course
If paying fees in instalments via direct debit you need
c) meet the published English Language to ensure that the required level of funds is available
Proficiency requirements for the course in your accounts so that their monthly payments can
d) be 18 years of age at commencement be accommodated.
e) satisfy all conditions of admission (or Direct debit payments will be processed on the 15th
readmission) as outlined in the Letter of Offer day of each month. If the required funds are not
available at the time of processing and Ikon incurs a
f) agree to abide by the conditions of enrolment as fee, the fee will be passed on to you.
outlined in the Offer Acceptance Declaration
To change payment arrangements, contact Finance
If you have any questions about applying for a course via payments@ikon.edu.au by the 1st day of the
of study at Ikon, contact Admissions on 1300 000 933 month to avoid any additional fees or penalties.
or admissions@ikon.edu.au.
1300 000 993
Domestic Student Admission Policy
International Student Admission Policy FEE-HELP Loan Assistance
Domestic students who do not choose to pay their
Recognition of Prior Learning course fees upfront, have access to the Government
FEE-HELP loan assistance plan to pay their fees. FEE-
Students may be eligible for subject exemptions in HELP is available to full-time and part-time domestic
recognition of learning from previously completed students enrolled in a course of study at Ikon.
study.
You must meet the eligibility criteria as defined in the
Recognition of Prior Learning is an assessment Higher Education Support Act 2003 and complete the
process used to determine the extent to which a eCAF form prior to Census Date. You will also need a
student has achieved the required learning outcomes Tax File Number (TFN). Contact
of a subject to receive credit towards a course of study enrolment@ikon.edu.au to obtain a FEE-HELP
at Ikon. This may result in the grade of ‘Subject application form.
Exemption’ (CE) in that subject.
For more information about the loan scheme, visit:
Application for course credit should be lodged as
soon as possible. Applications may not be accepted www.studyassist.gov.au/need-more-
after the course has commenced. The application fee information/help-publications
is $500 per subject (unless otherwise stated). www.studyassist.gov.au/help-loans/fee-help)
Contact Student Experience for an application form.
Deferral, Withdrawal, Fee Refund & Assurance Policy
Recognition of Prior Learning and Credit Policy
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 2
Type: Academic Date: 20/08/2021Tuition Fee Refunds materials are available in Canvas one week prior to the
first day of class. Students receive a login to Canvas
Ikon will issue a refund of tuition fees paid for as part of the enrolment process.
education not delivered where:
• An offer of a place is withdrawn. Grievance & Appeals Process
• Ikon cancels a course. Ikon will take all reasonable steps to ensure decisions
• The student fails to meet course progression are fair, objective and consistently applied in
requirements and is subsequently not permitted accordance with policy, legislation and regulation.
to continue the course. The student is eligible for Ikon recognises, where reasonable grounds exist, to
a full refund of any pre-paid tuition fees for appeal against decisions and will ensure grievance
subjects not yet attempted. and appeals are dealt with quickly and impartially.
• A student withdraws from a subject on or before The Ikon grievance framework is a four-stage process
census date. designed to determine complaints, grievances and
appeals with fairness and protection for all parties.
In any other circumstances, a refund of tuition fees
paid upfront may be considered if verifiable You are encouraged to seek resolution informally with
compassionate and compelling circumstances the person/s directly involved before initiating a
preventing you from continuing in your course. formal grievance resolution.
Stage 1: Make an informal approach
Deferral, Withdrawal, Fee Refund & Assurance Policy
Stage 2: Lodge a formal grievance
Stage 3: Lodge an internal appeal
Stage 4: Make an external appeal
GENERAL INFORMATION During the grievance process, you are required to
continue your r studies until a resolution is reached.
Grievance & Appeals Policy, Formal Grievance Form,
Equal Opportunity for Students Application to Appeal Form
Ikon is committed to ensuring that all students and Code of Conduct
prospective students feel comfortable and respected.
Ikon policies and the Student Code of Conduct In all interpersonal interactions with other members of
prohibit discriminatory practice of any kind. Ikon’s community, you are expected to:
Ikon encourages and facilitates access for applicants 1. Honour this code of conduct and comply with the
from under-represented and/or disadvantaged policies and procedures of Ikon.
groups, including:
2. Honour the confidentiality of information
• Part or full-time carers provided by other students.
• Persons with disabilities
3. Respect the political, spiritual and personal beliefs
• Persons experiencing mental or physical
of others and recognise the benefits of individual
health concerns
learning styles, needs and points of view
• Mature-age applicants expressed in the classroom.
• Single parents
• People for whom English is a second 4. Attend class appropriately dressed.
language 5. Treat other students, staff and members of the
• Persons who identify as LGBTI community with respect and courtesy.
6. Refrain from intimidating or bullying behaviour
Where to find information towards others and from harassing, discriminating
against, or vilifying others on the basis of gender,
Ikon policies, procedures and codes of conduct are race, ethnicity, sexuality, religion, age, disability,
available on the website ikoninstitute.edu.au/policies- beliefs, opinions or background.
procedures/ and can be accessed via the Student Hub 7. Use computer equipment, systems and network
in Canvas. provided by Ikon in an appropriate manner.
Students should make themselves aware of the relevant 8. Act with honesty, integrity, respect and courtesy.
policies and the requirements of the course in which
they are enrolled. 9. Comply with directions given by Ikon staff to
promote good order and management.
Subject outlines, assessment requirements and reading
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 3
Type: Academic Date: 20/08/2021ACADEMIC YEAR
Key Academic Dates
Key Contacts
Trimester 1, 2021
Enrolments
Orientation Week * 8-12 February
1300 000 933
Teaching Starts * 15 February
enrolment@ikon.edu.au
Census Date * 9 March
Teaching Ends 7 May
Exam Week 10-14 May Student Experience
Inter-Trimester Break 17-28 May 1300 000 933
experience@ikon.edu.au
* Faculty of Education:
Orientation Week 22-26 February You may also speak to your campus-based
Teaching Starts 1 March Student Experience Advisor.
Census Date 19 March
Wellness Support
Trimester 2, 2021 1300 000 933
Orientation Week 24-28 May wellbeing@ikon.edu.au
Teaching Starts 31 May Appointments can be booked via the Student Hub.
Census Date 22 June
Teaching Ends 20 August Academic Support
Exam Week 23-27 August
Inter-Trimester Break 30 Aug - 10 Sept 1300 000 933
support@ikon.edu.au
Trimester 3, 2021 Appointments can be booked via the Student Hub.
Orientation Week 6-10 September
Teaching Starts 13 September Campus Counsellors
Census Date 5 October 1300 000 933
Teaching Ends 3 December counselling@ikon.edu.au
Exam Week 6-10 December
Appointments can be booked via the Student Hub.
Census Dates International Students
The census date is the last date you can finalise or 1300 000 933
withdraw from a subject, suspend your enrolment experience@ikon.edu.au
or cancel your enrolment without it affecting your
grades. Heads of School
Census dates are also the deadline for the payment Counselling
of your tuition fees. If you withdraw from a subject,
Dr Tra-ill Dowie
suspend or cancel your enrolment after a census
date you are financially liable for the tuition fees 1300 000 933
and may not be eligible for a refund. tra-ill.dowie@ikon.edu.au
Each subject in your course has a census date,
based on the session in which it is taught. Census Education
dates are published in the Schedule of Fees and can Julie Michlmayr
be accessed via ikon.edu.au/fees/ and on the Key
Dates page of the website - ikon.edu.au/key-dates/ 1300 000 933
julie.michlmayr@ikon.edu.au
Contact the Student Experience Team to make
changes to your study load or enrolment.
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 4
Type: Academic Date: 20/08/2021PARTICIPATING IN If you need to move interstate, just let us know and we
can arrange for you to enrol in our campus in your new
DECISION MAKING state, seamlessly.
Student ID Cards
At Ikon, there are opportunities for students to
participate in a range of decision-making All students are issued with a student ID card that
opportunities, including being a member of the provides both photographic identification and
Teaching and Learning Committee and the Academic evidence of student status for public transport
Board. concessions.
Photos are taken during orientation and the ID cards
As a student representative on our Academic Board, are prepared at the head office in Adelaide and then
you will actively participate in high-level decision- available with the Student Experience
making, enabling you to develop a deep
understanding of the complexities of academic You should contact Student Experience to replace
management and acquire the skills of governance and your lost or stolen student identification card.
compliance that are the basis on which all decisions at
Ikon are made. If such an opportunity interests you, Transport Concession Cards
please speak to a member of the Student Experience
team on your campus. Full-time domestic students may be eligible for
concession rates for public transport. Eligibility and
application processes differ in each State.
CAMPUS INFORMATION The campus Student Experience Team is happy to
help you to obtain your travel card.
Ikon campuses around Australia: Information about campus facilities, transport
options and location can be found on the website
via ikon.edu.au/locations/.
Campus Locations
Adelaide Campus Campus Rules
Level 3, 127 Rundle Mall
Adelaide SA 5000 • You are required to carry your Student ID card
with you at all times whilst on campus.
1300 000 933
• You are expected to dress appropriately.
Brisbane Campus
• Smoking on campus premises is prohibited.
Level 4, 243 Edward Street
Do not loiter or smoke on pavements or areas
Brisbane QLD 4000
outside entrances or nearby public areas.
1300 000 933
• The consumption of alcohol or use of illegal
substances on campus is considered misconduct.
Sydney Campus
These activities will result in disciplinary
Level 1, 65 York Street
procedures, which may include expulsion
Sydney NSW 2000
(cancellation of your enrolment).
1300 000 933
• Food and beverages are not permitted in
Melbourne Campus classrooms. They may only be consumed in
Level 6, 601 Bourke Street designated areas, before or after class.
Melbourne VIC 3000 • Mobile phones, and other electronic devices are
1300 000 933 to be switched off (or on vibrate) and hidden from
view during class time.
Perth Campus • Laptops and tablet computers are allowed for
Unit 12, 40 Lord Street note taking only i.e. other activities such as
East Perth WA 6004 checking personal email or surfing the web during
1300 000 933 class is inappropriate and disrespectful.
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 5
Type: Academic Date: 20/08/2021• Participate in classroom discussion in a Warden or Emergency Services Officer.
constructive manner and avoid side conversations
• Permit only non-bulky personal items, such as
with classmates during class.
purses, wallets or handbags, to be carried into the
• Disruptive behaviour is not permitted while emergency exits for an evacuation other than a
classes are in session. The lecturer reserves the bomb threat.
right to ask a student to leave the classroom.
Emergencies
• Respect classmates and lecturers and the views
expressed by others. This includes verbal and
If you are witnessing an emergency
physical behaviour as well as messages via email,
or a crime, dial 000. This number is
text or social media platforms.
free, and it will direct you to the
• Posters and notices may only be displayed on the police, fire and ambulance services.
notice boards with campus approval.
Stay calm, don’t panic, and contact
• Students are subject to all policy and regulations the campus Student Experience
which may be in force at the time, including those team as soon as possible.
laid down by Ikon and those governing the
building and its facilities.
Useful Telephone Numbers
Lost Property Police Assistance Line (24 hrs) 131 444
Campus Administration is responsible for managing Crime Stopers (24 hrs) 1800 333 000
lost and found property. If you have lost or found Health Direct Australia (24 hr health advice) 1800 022
property on campus, please see your Campus 222
Administration Team.
Legal Advice Hotline (7am to midnight, 7 Days) 1300
Ikon takes no responsibility for lost or damaged 636 846
property on campus.
Poisons Information Centre 13 11 26
www.poisonsinfo.nsw.gov.au
Emergency Evacuation
Australian Taxation Office 13 28 65 www.ato.gov.au
Each campus building has an evacuation plan and Fair Work Ombudsman 13 13 94
map showing the emergency exits, evacuation and www.fairwork.gov.au
assembly routes, and safety points.
Overseas Students Ombudsman 1300 362 072
In the case of an evacuation, Ikon appointed fire www.ombudsman.gov.au
wardens will lead you through the evacuation process
to safely leave the building and assemble at the Department of Home Affairs 131 881
designated safety points. www.homeaffairs.gov.au
Follow instructions from fire wardens, safety officers, Australian Human Rights Commissions 1300 656 419
and emergency services personnel. Do not return to www.humanrights.gov.au
the campus unless instructed to do. Rape Crisis and Sexual Assault Hotline
In the case of an evacuation, the fire wardens will: Adelaide 1800 817 421
• Ensure all emergency exits are clear. Brisbane 1800 010 120
• Lead occupants in single file down any stairs to Melbourne 1800 806 292
the Assembly Area. Please keep calm and avoid
running or lagging behind. Perth 1800 199 888
• Assist any person who falls or trips or is less Sydney 1800 424 017
mobile. 1800 RESPECT NATIONAL COUNSELLING
HELPLINE 1800 737 732
• Ensure the noise level is kept to a minimum.
www.1800respect.org.au
• Ensure all evacuees stay together.
.
• Allow room for emergency services personnel
who may also be using the emergency exits.
• Prevent any person from re-entering the floor or
building, unless authorised to do so by the Chief
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 6
Type: Academic Date: 20/08/2021Privacy
IT & LEARNING SYSTEMS
Ikon does not make a practice of monitoring email,
personal web sites, or files and data stored on
Computer Network and Internet Access, Use computers or traversing the network. However, Ikon
and Safety reserves the right to access and monitor all activity,
and so users should have no expectation of privacy
The computer network is the property of Ikon and is when using institutional computer equipment.
to be used only for legitimate educational and
business purposes. You have a responsibility to use
computer resources and the internet in a professional, Learning Management System
lawful and ethical manner. Abuse of the computer
network or internet may result in disciplinary action. Courses at Ikon are delivered on campus or online and
are structured to provide you the opportunity to
Students are reminded and cautioned that even collaborate and learn with the support of your peers,
innocuous web search requests can result in contact and to interact with academic staff.
with offensive, sexually explicit, and inappropriate
material. Unsolicited e-mails can pose similar risks. Courses are designed to include components where
Students and staff accessing the internet do so at their you are required to complete online activities or
own risk and understand and agree that Ikon is not access e-readings in preparation for class. This model
responsible for material viewed or downloaded by allows class time to focus on discussion, practicing
users from the Internet. Ikon has the right to utilise skills, and utilising the expertise of your lecturer.
hardware and software that makes it possible to • Teaching materials and online learning activities
identify and block access to internet sites containing are accessed via the Learning Management
sexually explicit or other material deemed System known as Canvas.
inappropriate.
• Timetables and assessment results are accessed
via the Student Management System (known as
Frivolous Use Wisenet).
Computer resources are not unlimited. Network • Library resources are accessed via the Library
bandwidth and storage capacity have finite limits, and Network through Canvas.
all users connected to the network have a
responsibility to conserve these resources. As such, You will receive a login to these systems as part of the
users must not deliberately perform acts that waste enrolment process. System login details are received
computer resources or unfairly monopolise resources via an email from donotreply@mywisenet.com.au.
to the exclusion of others. Unless required as part of
course work, these acts include, but are not limited to, If you do not receive your login details, contact
sending mass mailings or chain letters, spending Student Experience.
excessive amounts of time on the internet, playing [It could also be sitting in a Junk Folder].
games, engaging in online chat groups or other social
media, uploading or downloading large files,
accessing streaming audio and/or video files or Software
otherwise creating unnecessary loads on network
traffic associated with non-business-related uses of You will need to have access to:
the Internet.
• Microsoft Word
• Adobe Reader
Virus Detection
• Email (Outlook, Gmail etc.)
Files obtained from sources outside the institute,
including disks brought from home, files downloaded Equipment Safety and Protocol
from the Internet, newsgroups, bulletin boards, or
other online services; files attached to e-mail, and files Items such as personal computers, laptops and mobile
provided by customers or vendors, may contain phones are the student’s responsibility and should not
dangerous computer viruses that may damage the be left unattended at any time. All students must
computer network. If you suspect a virus has been bring with them some form of digital storage device
introduced into the network, notify Student like a USB stick or other portable hard drive. You are
Experience immediately. responsible for the safety and security of your work
and it is recommended that you back up data
regularly.
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 7
Type: Academic Date: 20/08/2021MANAGING YOUR International students should be aware that
changing their study load or deferring,
ENROLMENT suspending or cancelling your enrolment
may affect your course duration and, the
length of your student visa. Ikon is required to report
changes to an international student’s enrolment to the
Study Workload Department of Home Affairs via PRISMS (as per ESOS
Act and National Code 2018).
Study workload is the number of hours you should
expect to spend on learning activities to achieve the
requirements of your course and maintain satisfactory Suspension and Cancellation
progress.
You are expected to maintain a high standard of
Study workload includes teaching hours (face-to-face academic honesty and integrity. Ikon reserves the
or online delivery) plus the hours spent away from the right to suspend or cancel your enrolment where there
classroom completing readings, online learning has been a serious breach of academic integrity or
activities, assessments, and group work. misconduct.
Ikon recommends students spend 3 hours on self-
study for each hour of teaching per subject per week Transferring between Courses
i.e.. a total workload of 30 hours per week (for a full-
time study load). If you wish to transfer to another course of study at
Ikon, a formal transfer request must be lodged with
Deferring Enrolment Student Experience. You may be required to attend
an interview with the Head of Faculty depending on
If you wish to defer your enrolment and delay the the nature of the course transfer request. Contact
commencement of of your studies with Ikon, you are Student Experience to request a transfer form. It is
required to lodge a written request with Student important that any transfers are processed prior to
Experience outlining the new proposed Census Date to avoid academic and financial penalty.
commencement date.
Change of Personal Details
Suspending Enrolment
If you change your personal details - address, email,
If you wish to suspend your enrolment to take a leave mobile number etc, it is important that you provide
of absence from your course of study, you are required your new details to Student Experience. You can do
to lodge a written request with Student Experience this via the Learner App or by email to
outlining the reasons and the proposed return date. experience@ikon.edu.au.
Withdrawing from a Course or Subject Attendance
If you wish to cancel your enrolment or withdraw from Classes are an essential part of the education program
your course, or withdraw from a subject to reduce your at Ikon. If you do not attend class, whether in class or
study load, you are required to lodge a formal online, or participate in learning activities, you may
application with Student Experience outlining the not be able to meet all requirements of your course
reasons for withdrawal. and at risk of failing.
Please contact Student Experience to make changes Ikon expects students to attend class, to arrive on time
to your enrolment. A meeting will be arranged with a and remain for the duration. If you arrive more than 10
Student Experience Advisor prior to formally minutes late, you may not be admitted (this is at
submitting your application. discretion of the lecturer).
It is important that any changes to enrolment are done Student attendance is recorded in an online roll.
prior to Census Date to avoid academic and financial Holidays, employment and personal appointments
penalty. should be arranged so your attendance is not
affected. If you plan to be absent from class for an
Deferral, Withdrawal, Refund & Assurance Policy extended period of time you should contact Student
Experience.
Attendance Policy
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 8
Type: Academic Date: 20/08/2021ACADEMIC SERVICES & difficulties, study techniques,
information skills and referencing.
research and
SUPPORT Reach out to ask for help and make an appointment
via the Student Hub in Canvas.
Orientation Special Needs
It is compulsory for all new students to participate At Ikon we are committed to providing appropriate
in the orientation program. and reasonable adjustments to students with a
disability or chronic health condition. If you have a
Orientation begins the week prior to the Course disability, illness, injury or health condition that
Commencement Date. You will be advised of the impacts on your academic studies, or if you care for
day/time via an email from the Enrolment team. someone who does, speak with a member of the
Additional orientation sessions are provided on an as Student Experience Team so that we can work with
needs basis. If you are unable to attend your session, you to provide practical, individualised supports to
it is important to contact the Enrolment team as soon assist you to succeed with your studies.
as possible to make alternative arrangements.
Counselling
Timetables
Transition into higher qualifications can be a stressful
Timetables are published in advance of each trimester time. The pressure of work, assessment deadlines or
and are available for download from the website and the prospect of an exam may become cause feelings
the Student Hub in Canvas. Your personal class of stress and anxiety, becoming difficult to manage.
schedule is available in your Learner App. As the learning builds, concepts become more
difficult, and it may feel overwhelming at times. Events
Please note that timetables may change during the at home can also cause difficulties and make the
first 3 weeks of classes as student numbers and process of studying stressful.
preferences are finalised. You should check for
updates your timetable regularly during this period. Your mental wellbeing is as equally important as your
physical wellbeing and so Ikon offers all students
access to private sessions with Campus Counsellors
Wellbeing
who are trained in therapeutic practice.
Student welfare and wellbeing contributes to a You are required to give 48 hours’ notice if cannot
positive student experience and so Ikon offers all attend your appointment.
students access to a Wellbeing Coordinator to link you
If things do become difficult, you don’t need to tough
to the best avenues for support. The wellbeing service
it out or go it alone. Our Student Experience Team
is a collaboration with internal support and other
and Academic Support Officers are here to help.
professional services to develop strategies to promote
Make an appointment via the Student Hub in Canvas.
a healthy wellbeing.
Appointments can be booked online via the Student
Confidentiality
Hub in Canvas. Or you can approach a member of the
Student Experience team or the Wellbeing Service provided by Campus Counsellors is
Coordinator. confidential. Confidentiality does not apply in
instances where you are considered to be at risk of
harming yourself or others or where you agree to liaise
Academic & Learning Support
with another mental health professional or members
of staff at Ikon.
Asking questions is a normal part of learning. Chances
are, if you have a question in class, someone else
probably wants to know the same thing. So be brave
Records
and ask!
All records created within the counselling service are
From time to time, you might want to clarify your stored securely. Case notes will be kept for a minimum of
understanding of a concept or an assessment task. seven years, then shredded, burned or destroyed through
You can also speak to your teacher after class. a confidential waste system when no longer required.
Other times you may need a longer, personalised Record Management & Personal Information Policy
session. Ikon offers individual learning support
services in lots of areas, such as academic writing
techniques, computer applications, learning
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 9
Type: Academic Date: 20/08/2021Short Extensions
ASSESSMENT
If you experience illness, or other difficulty beyond
your reasonable control, you may request a short
The achievement of learning outcomes for all subjects extension to submit your assessment. A short
are measured through assessment. Assessment tasks extension up to seven calendar days may be granted
may include essays, reports, examinations, practical at the discretion of the lecturer. Application does not
work, class participation, presentations, case studies guarantee the request will be granted.
and group work.
A Short Extension Request Form should be lodged via
The assessment task, weighting, due date and email to extensions@ikon.edu.au on or before 5:00pm
marking criteria are outlined in the subject outline. three business days before the assessment due date.
You must make a reasonable attempt in all assessment Request forms can be downloaded from the Canvas
tasks in order to be eligible to complete the subject Policy Library (via the Student Hub) or the Ikon
and must achieve a combined result of at least 50% to website.
pass the subject. Requests must be genuine and made with good
Failure to complete an assessment task or failure to intent. Submitting a request to gain academic
submit by the due date has consequences including advantage is an act of academic misconduct.
late penalties and the grade of Fail. You will be advised of the decision via email.
Assessments are marked and returned electronically
Feedback for each assessment task is provided with Longer Extensions for Special Consideration
final grades published at the end of each trimester.
If you need a longer extension, or have missed an
assessment due to circumstances beyond your
APA Referencing control, you may be eligible for special consideration.
Grounds for special consideration may include illness,
You must not use other people’s ideas and/or work injury, misadventure, death of a close family member,
and pass them off as you own. Doing this is experiencing or witnessing an accident or crime.
considered plagiarism and an act of academic
misconduct. An Application for Special Consideration, with
relevant supporting documentation, should be
Cite all sources of information as a detailed reference lodged via email to experience@ikon.edu.au.
list at the end of an assignment, and as in-text citations Application forms can be downloaded from the
when quoting or paraphrasing somebody else’s work Canvas Policy Library (via the Student Hub).
within an assignment.
Application should be made as early as possible but
Ikon uses APA 7 Referencing (American Psychological at least three business days prior to the assessment
Association, 7th Edition). due date. Application does not guarantee the request
will be granted.
Academic Support is available to help with writing
essays, grammar, logic and referencing. The APA Applications must be genuine and made with good
Referencing Guidelines can be downloaded from the intent. Submitting an application to gain academic
Student Hub in Canvas. advantage is an act of academic misconduct.
You will be advised of the decision via email.
Submitting Assessments
Late Submission
All assessments must be submitted via Canvas unless
otherwise stated in the subject outline or assessment
brief. Where a short extension or special consideration is
denied, the set assessment due date stands.
Text-based assessment work must be submitted in
word or PDF format. File size is limited to 5MB An assessment is considered late if submitted after
(compressing file images will help minimise file size). 11:59pm if the set due date or agreed extension date.
Assessments must be submitted with an Assessment A late penalty of 5% of the total mark per day up to
Cover Sheet. Assessment Cover Sheets can be 7 calendar days will be applied. If you have not
downloaded via Canvas. submitted by 11:59pm of the 7th day, you will receive a
mark of zero and a grade of Fail for that assessment.
Assessments must be submitted by 11:59pm of the
due date (or the agreed extension date) or late Assessment Policy
penalties will apply. Academic Integrity Policy
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 10
Type: Academic Date: 20/08/2021Copyright
ACADEMIC
Ikon and its students are required to comply with the
Copyright Act 1968-73. It applies to any materials
PROGRESSION
(printed, electronic, audio, visual). Under the
Copyright Act you may not infringe copyright in
someone else’s material you are including in your Rules of Progression
scholarly work (essay or report), if you are using the
material for the purposes of research or study and Eligibility to graduate requires the successful
your use of the material is ‘fair’. If it does not involve completion of all subjects in the course.
the taking of more than a ‘reasonable portion’ (less Some subjects require pre-requisite knowledge and
than 10%) it is deemed fair, and you are not required cannot be undertaken until the specified subjects from
to get permission from the author/creator to a previous trimester have been completed.
reproduce their material, but you are required to cite Placement subjects must be completed in order.
its origin through appropriate referencing.
A typical full-time load is three subjects per trimester.
If you are not sure how to do this, speak to your However some courses have a different structure and
teacher or an Academic Support Officer. this may vary from trimester to trimester.
Variations to study load will be considered on a case
Academic Integrity by case basis, but the maximum number of subjects a
student can take under an accelerated load is four per
Ikon sets assessment tasks with the expectation that trimester. The minimum number of subjects per
work submitted is the sole effort of the student (or the trimester in a full-time load is two, unless there is a
efforts of assigned students for group tasks). single final subject required to graduate.
Students and staff are expected to maintain high Should a student fail an attempted subject they will be
standards of academic integrity by exhibiting the core required to re-enrol in the subject in a subsequent
values of honesty, trust, fairness, respect, and trimester (at the subject fee at the time of re-
responsibility. A behaviour that breaches these core enrolment). A subject may only be attempted twice.
values is considered academic misconduct.
Academic misconduct is any act that breaches the Satisfactory Academic Progress
core values of academic integrity to give a student, or
a group of students, an unfair academic advantage. Satisfactory academic progress means completing the
For example copying the work or ideas of others, requirements of the course and achieving a minimum
paying someone to complete an assessment, or in any grade of ‘Pass’ in all subjects. Students are considered
way misleading academic staff about your ability, to be making satisfactory academic progress when
knowledge or skills. Other terms for acts of academic they have:
misconduct include cheating, collusion, fabrication,
• completed all assessment tasks in a subject
fraud, misrepresentation and plagiarism.
• passed 50% or more of attempted subjects in
Academic misconduct is a serious offence and will be
a trimester
dealt with according to the severity of the instance
and the Academic Integrity Policy. • passed subjects being attempted for the second
It is your responsibility to acknowledge all sources time
used in your work. You may discuss general principles Failing a subject may delay your academic progress as
with others to understand a topic or the requirements you will need to complete the remaining subjects over
of an assessment task, but you are responsible for additional trimesters, depending on the number of
submitting an individual piece of work. subjects that need to be retaken. The order that you
Unicheck software is used to check all assessments for attempt the remaining subjects will be determined by
plagiarism, contract cheating and collusion. The Ikon with consideration for learning and the limitations
software highlights common text and provides a of the timetable.
similarity score with other submitted documents. It can be difficult sometimes to keep up with your
studies. It is important to remember there are many
Academic Integrity Policy strategies to get you back on track. Ikon can help, you
Student Academic Progress Policy don’t need to go it alone.
Attendance Policy
Student Academic Progress Policy
Deferral, Withdrawal, Refund & Assurance Policy
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 11
Type: Academic Date: 20/08/2021Reporting an Incident
SAFE ENVIRONMENT
You are encouraged to report all incidents of crime
such as such as theft, assault, domestic abuse,
Health & Safety stalking, sexual or other harassment, or a medical
emergency, fire or bomb threat.
A key element of the Ikon community is the provision
Speak to Student Experience or the Wellbeing
of a safe and supportive environment. In doing so,
Coordinator on campus so that we can provide you
Ikon is committed to:
the appropriate support and understand any
• Observing, implementing and fulfilling the continued areas of risk to other students.
requirements under the Work Health and Safety
Incidents and/or emergencies that should be reported
Act 2011.
to Ikon include:
• Ensuring staff, students and contractors receive
• where a person may have collapsed or requires
the appropriate health and safety training to
first aid assistance
enable them to work and study safely.
• any accident involving death or serious injury
• Ensuring management, staff and students carry
out their health and safety responsibilities. • any situation or circumstance where students or
staff do not feel safe, including incidents of sexual
• Ongoing development and improvement of
assault or harassment, or bullying
institutional health and safety systems.
• any situation where students believe they are
Every member of the Ikon community must be able to being followed or stalked
pursue their activities in an atmosphere based on
mutual respect, inclusion and dignity. Harassment, • any instance of aggression, including severe
bullying and violence of any nature are unacceptable, verbal or psychological aggression
unlawful and contrary to a safe work and learning • an off-campus event
environment. Sexual assault is a crime and will be
reported to the police. All reports will be treated in the strictest confidence.
Ikon takes all complaints of harassment or Counselling is available if you have been adversely
discrimination seriously. Everyone has a responsibility affected by a critical incident.
to not engage in or encourage harassment, bullying
or intimidating behaviour. Privacy
Safety is the responsibility of us all. Ongoing and
active dialogue about health and safety ensures a safe Ikon is committed to the protection of your privacy in
environment. Be aware and report all incidents and compliance with the Commonwealth Privacy
safety risks to campus staff. Amendment (Private Sector) Act (2000). Ikon’s Privacy
Policy aims to protect the privacy of its employees,
First Aid supplies are kept on site at each campus. students and community in relation to the collection,
Work Health & Safety Policy protection and disclosure of personal information.
Contingency & Emergency Planning Policy Ikon collects personal information about students
before and during the process of admission.
Personal Safety Information collected is restricted to that which is
needed to satisfy Ikon’s legal and regulatory
obligations, and to discharge its duty of care in areas
Have a safety plan - plan your day, look at transport
such as public health and child protection.
options, and ensure someone will know when you are
late travelling home. Other safety tips include: Personal information collected is treated as
confidential. You may seek access to your personal
• Keep alert for the unexpected
information collected by Ikon by contacting Student
• Be aware of what is happening around you
Experience. Access may be denied if it will have an
• Don't take unnecessary chances unreasonable impact on the privacy of others, or
• Know where you are going where access may result in a breach of the Ikon’s duty
• Walk in groups of two or more after dark of care. Ikon will not disclose your information to third
• Stay in well-lit areas parties without your written consent.
• Carry a personal alarm
• Be prepared to scream and shout if attacked Record Management & Personal Information Policy
STUDENT HANDBOOK 2021
File: Policy_QU003A Handbook 21T3 12
Type: Academic Date: 20/08/2021You can also read
