Student Handbook for Full Fee Paying Overseas Students - The Scots College
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Student Handbook for
Full Fee Paying Overseas Students
The Property Trust of the Presbyterian Church of Australia (NSW), trading as
The Scots College
Victoria Road, Bellevue Hill, NSW 2023
CRICOS Provider Code: 02287G
Telephone + 612 9391 7600
Facsimile: + 612 9327 7584
Email: enrolments@tsc.nsw.edu.au www.tsc.nsw.edu.au
Principal: Dr Ian PM Lambert
CRICOS Provider Code: 02287G
1Welcome................................................................................................................................................. 3
1. Definition of Overseas (International) Student ..................................................................................... 3
2. The College ......................................................................................................................................... 3
3. The Academic Program ........................................................................................................................ 3
3.1 Academic Standards ...................................................................................................................... 4
3.2 Registered Courses ........................................................................................................................ 5
3.3 Study Options for Languages Other Than English – The Open High School ....................................... 6
4. Entry Requirements for Overseas Students ........................................................................................... 6
4.1 English Language Proficiency ......................................................................................................... 6
5. The Enrolment Process ........................................................................................................................ 8
5.1 Student Orientation ....................................................................................................................... 9
5.2 Deferment, Suspension or Cancellation of an Enrolment ................................................................. 9
5.3 Education Agents ......................................................................................................................... 10
6. Australian Government Regulations ................................................................................................... 10
7. New South Wales Government Regulations ........................................................................................ 11
8. Health Cover Levy ............................................................................................................................. 12
9. Accommodation/Welfare Arrangements ............................................................................................ 12
9.1 Critical Incident Policy.................................................................................................................. 13
10. Transfer of Students From/To Another Education Provider ................................................................ 13
11. Code of Ethics ................................................................................................................................. 14
12. Financial Administration .................................................................................................................. 15
13. Schedule of Fees and Payment ........................................................................................................ 15
13.1 Overseas Students Summary of Fees and Charges ...................................................................... 15
13.2 Tuition Fees ............................................................................................................................... 15
13.3 Payment Methods ...................................................................................................................... 16
14. Refund Policy .................................................................................................................................. 16
14.1 Registration Fee ......................................................................................................................... 16
14.2 Enrolment Entrance Fee.............................................................................................................. 16
14.3 Tuition and Boarding Fees .......................................................................................................... 16
14.4 Further Provisions ...................................................................................................................... 16
15. Complaints and Appeals Policy and Procedures ............................................................................... 17
16. The Scots College Privacy Policy ...................................................................................................... 19
16.1 How We Use Your Personal Information ...................................................................................... 19
How to Contact Us ............................................................................................................................. 24
17. Counselling ..................................................................................................................................... 24
Appendices........................................................................................................................................... 24
Australian Government – Australian Education Overseas .................................................................... 24
Your Responsibilities ......................................................................................................................... 25
Contact Details .................................................................................................................................. 25
The National Code of Practice for Registration Authorities and Providers of Education and Training to
Overseas Students ................................................................................................................................ 26
Overview of Orientation Program ........................................................................................................... 27
2Welcome
Welcome to The Scots College. The Student Handbook for Full Fee Paying Overseas Students Handbook
contains important information for overseas students to be aware of. Please take the time to read through the
Handbook and should you have any questions or need any help regarding any information contained in the
Handbook, please ask the Admissions Office for clarification at admissions@tsc.nsw.edu.au.
1. Definition of Overseas (International) Student
For students wishing to study for longer than 3 months, the Australian Government operates an Overseas
Student Program (OSP) that allows people who are not Australian citizens or Australian permanent residents to
study in Australia, provided they undertake a registered course or part of a registered course on a full-time
basis.
The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas
Students defines an overseas student as:
A person who holds a student visa as defined by the ESOS Act, but does not include students of a kind
prescribed in the regulations (e.g. exchange students).
Depending on the country of origin, students can apply for visas on-shore or off-shore. Most students in non-
government schools will hold visa subclass 570 (ELICOS) or 500 (Australian Schools Sector). Students with
these visas are full fee paying international students (FFPOS) and are required to pay fees, which fully cover the
cost of providing their education, including a capital component.
2. The College
The Scots College is owned by the Property Trust of the Presbyterian Church of Australia, New South Wales
(CRICOS Code Provider Number: 02287G). The College is an independent Greater Public System (GPS) boys’
College for day and boarding students, providing education focused on the particular needs of boys from
Transition (Preschool) to Year 12 (5 – 18 years of age). The College has an inclusive enrolment policy.
Scots' innovative education programs engage boys' learning, in a culture enriched by pastoral care and
camaraderie where boys strive for excellence together. The College demonstrates its educational leadership,
offering the students evidence based teaching methods in a wide and varied curriculum, state-of-the-art
science facilities, exposure to leading edge technology, purpose-built classrooms, outstanding library and
sporting facilities, an outdoor education campus in the Kangaroo Valley (2.5 hours from Sydney), and an
extensive Co-Curricular program.
Scots aims to be at the leading edge of education in Australia. The College’s services are recognised for their
quality in terms of diversity and depth, as well as the innovative integration of academic, spiritual, personal
development and community service aspects of the educational process.
3. The Academic Program
The College offers a comprehensive academic program with a wide range of subjects which can be viewed on
the College’s Website: https://www.tsc.nsw.edu.au/academics-curriculum.
3In Year 9, all students spend two terms (one semester) at Glengarry, our Outdoor Education campus in the
Kangaroo Valley. During this time, students continue their academic studies, but also participate in a
challenging Outdoor Education program.
All NSW students complete the study of English, Mathematics, Science, Australian History, Australian
Geography, Personal Development, Health and Physical Education. The satisfactory completion of Year 10 is a
prerequisite credential for entry to Year 11 courses. Recognition of prior study in comparable courses is
available for students entering Year 11 from overseas/interstate.
In Year 11, students undertake prerequisite ‘NSW Education Standards Authority (NESA) Preliminary Courses’
that need to be completed satisfactorily before entering their Higher School Certificate year. Students
completing Year 12 receive a New South Wales Higher School Certificate (HSC). While a vocational pattern of
courses can be studied as part of the NSW Higher School Certificate, the vast majority of students study a
pattern of courses that will qualify them for University entry.
The study of English is mandatory for the award of the HSC. Students usually undertake four other courses,
however, capable students may undertake additional units of study. Full details of courses available for study
are provided. The College offers a comprehensive Academic Program with a wide range of subjects which can
be viewed on the College’s Website.
Assessment Guidelines are published in the Student Diary. Assessment Information evenings are held in each
of Years 10, 11 and 12. The dates for these evenings are published in the College Calendar and in the Student
Diary. Assessment marks are derived from internal assessment tasks that are set in accordance with the
guidelines given in the relevant NSW NESA syllabi. Assessment Calendars can be accessed on the College’s
Intranet.
3.1 Academic Standards
The College sets and expects high standards in its Academic Program. Courses in the final two years at the
College (Years 11 and 12) lead to the award of the Higher School Certificate (HSC). All students who satisfy the
requirements for University entry will receive an ATAR score (an Australian Tertiary Admissions Rank) that is
used by the Universities Admissions Centre for placement into tertiary courses in Australia. Most of the
College’s students’ progress to University study after Year 12.
All students are required to meet the criteria for completion of each of the courses in which they are enrolled. A
system of academic review is used to monitor any student who fails to make a satisfactory effort in their
studies. As an accredited educational institution, the College provides an education based on courses and
standards set by the New South Wales Education Standards Authority (NESA). Should a student fail to apply
themselves with diligence and sustained effort to the tasks and experiences set for each course by the College
(regardless of whether or not these tasks contribute to the final Assessment mark,) and not achieve some or all
of the course outcomes – the student is at risk of receiving an ‘N’ (Non-completion determination).
If a student fails to demonstrate that he has met course requirements at any stage throughout his secondary
schooling, both the student and his parent/guardian will be sent (an) official warning letter(s). These letters will
clearly detail what action needs to be taken to rectify any deficiencies and the required time frames. Repeated
failure to address course requirements will preclude the student from qualifying for the award the Preliminary
Course Record of Achievement (Year 11) or the Higher School Certificate (Year 12).
4Minimum Course Requirements are set down for Full Fee Paying Overseas Students by visa condition 8202
(attached to the visa of the primary student visa holder). These are adhered to by this College and necessitate
the following basic requirements:
• Satisfactory completion of all coursework.
• Ability to undertake the academic program without learning assistance.
• 80 percent attendance record, which includes time off with acceptable reasons to explain the absence
such as provision of a medical certificate. Attendance is recorded on a period by period basis. Attendance
records are kept in a web based school management system and are thus available to pastoral and
teaching staff at all times. Print outs are available on request.
Boarding Housemasters monitor student absences closely. Summary print outs are produced on a weekly
basis. Unexplained absences (including lateness to class) are followed up immediately (i.e. as soon as is
practicable on the first day of an absence that is not explained.). If a full fee paying overseas student is
living with a parent, the parent will be contacted directly if an absence is not explained. Written
explanations are required for all absences. Medical certificates will be requested for any absence on the
day of an assessment task. Warning letters will be sent to parents should a student continue to
demonstrate poor attendance or is likely to fall below the 80 percent attendance requirement. Falling
below the 80 percent expectation of attendance without a compelling* reason would mean that the
College would report the student for a visa breach through PRISMS.
* Circumstances beyond the students control such as a serious illness that precluded a student from attending
classes would be taken into consideration.
In addition to the above criteria, the following applies to each stage of the College:
• Senior School (Years 7 to Year 12): Achievement of a ‘C’ Level Grade or better in a majority of subjects
studied.
• Preparatory School (Kindergarten to Year 6): Achievement of Year 3 and Year 5 benchmarks as defined by
National profile testing.
The College produces ‘task reports’ for all formal assessment tasks. These are released to students and parents
as soon as the task marking has been completed.
If a student is not making satisfactory progress, the class teacher will liaise with the student’s Housemaster.
The student will be asked to attend after hour’s tutorial support, which is provided by College staff at no
additional charge to students. If problems persist, the Head of Department and / or the Housemaster will
contact parents advising them that their son is failing to make adequate progress. If the student’s academic
performance does not improve sufficiently within the time set by the College (usually across the next term), the
College will advise the student in writing of its intention to report the student for breach of Visa condition 8202.
At that stage the student will have 20 working days in which to access the College’s internal complaints and
appeals process. If the College’s determination is upheld following review, the College will complete the
PRISMS notification.
3.2 Registered Courses
The Scots College is registered in the State of New South Wales as a Provider in accordance with the conditions
of Section 9 of the Education Services for Overseas Students Act, 2000.
• Registered Provider Number 02287G
5• The Principal Executive Officer (PEO) is the Principal of the College.
• The Overseas Student Contact Person is the Manager of Admissions Email
address: admissions@tsc.nsw.edu.au.
The College offers the following registered courses:
• Primary Years Kindergarten – Year 6 Boys only (041357J)
• Junior Secondary Studies Years 7 to 10 Boys only (041358G)
• Senior Secondary Studies Years 11 to 12 Boys only (041356K) – NSW Higher School Certificate
3.3 Study Options for Languages Other Than English – The Open High School
Overseas Full Fee Paying students are able to study up to 25 percent of the total course by distance and/or
online learning. Students who meet the relevant guidelines and would like to pursue the study of a specialist
language course as part of their Higher School Certificate program may enrol in an outsourced language course
through the Open High School. Priority is given to students in their senior years who have a valid reason for
embarking on the study of a language other than English, and demonstrate the ability to work independently.
Support is also provided by the College. The Head of Languages will meet with the student regularly to monitor
completion of coursework, liaising with the Open High School staff as needed.
Additional charges are levied by the Open High School for these programs: $800 Per Annum for Higher School
Certificate Courses (2018 Fee). Parents are required to reimburse the College for the payment of these fees.
4. Entry Requirements for Overseas Students
To assist overseas students with the selection of suitable subjects and courses, the Head of Students, the Year
Coordinator, their Housemaster and the Vocational Counseling staff are available for consultation. They are
able to help students by assessing their individual needs and matching those needs with the educational
outcomes of the available subjects and courses. The College sets and expects high standards in its academic
program. Every effort is made when assessing student suitability to ensure that overseas students will achieve
successful outcomes in the courses they are undertaking. Students are expected to achieve satisfactory
academic results. Results will be reviewed by the Year Co-ordinator and Housemaster at the end of each
reporting period.
4.1 English Language Proficiency
The College expects the student with English as a Second Language (ESL) to sit for the appropriate English
language test and the College must be provided with these results. All students need to be able to study in an
environment where English is used as the language of learning and teaching. English language testing is
available through the Australian Education Assessment Service or the International English Language Testing
System. Both organizations have offices in Australia and in many overseas locations.
Students entering:
§ Years 7 to 9 are required to reach at least Level 4 or Intermediate on the ESL Scales.
§ Year 10 will require mostly Level 5 or upper Intermediate.
§ Year 11 will require all Level 5 or strong upper intermediate scores on the ESL Scales.
If students do not have the required level of English, enrolment offers will be conditional upon the completion
of intensive English High School preparation programs and the subsequent attainment of the required levels
on the ESL scales.
6Students are advised to consult Migration Agents for Visa Options. Packaging of Student Visas may be
possible. To package two courses, both institutions need to provide the students with Certificates of Enrolment
at the same time so that *DIBP can grant a visa that covers the period of both COEs.
*DIBP requires that there is no more than a two-month gap between courses in a package, except where one
course finishes at the end of the standard academic year and the next course does not begin until the start of
the following academic year.
If the College is not confident of a student’s successful completion of a preliminary ELICOS course, students
will receive a ‘conditional’ letter of offer for the principal course. In such a circumstance, a CoE will only be
provided when the student has successfully completed the preliminary course.
ITEMS AEAS IELTS
Tests Tests: Listening
A. English Language Proficiency: Reading
• Spelling Writing
• Vocabulary Speaking
• Reading Comprehension
• Writing Skills
• Listening Skills
• Speaking
B. Nonverbal Reasoning
C. Mathematical Reasoning Ability
Approximately 3 hours. Approximately 2 hours 40 minutes
Reporting/individual As 4 Levels: As 9 Levels
1. Beginners Score 0-25
Rating Scots requires:
Scots requires: Band 5 (15 years) Modest User
2. Intermediate (12 to 14 years) Score 46-60 Band 6 (15+ years) Competent User
3. Upper Intermediate (15 to 17 years) 61-70
4. Advanced Score 80+
Availability General AEAS – Level 1 383 Clarendon St, South Melbourne 3205 IELTS Australia
Phone: (61 3) 9645 0077
+61 412 294 495 ielts@idp.com
admin@aeas.com.au www.ielts.org
For information go to: www.aeas.com.au
Testing Centre in Mr Colin Muirhead NAVITAS Test Centre
Sydney Director of Studies, High School Preparation Program 255 Elizabeth Street
Sydney College of English (CRICOS Provider: 00050A) Sydney 2000
Level 3, 579 Harris Street Tel: 02) 8246 6844
Ultimo, NSW, 2007
Tel: 61 2 9281 5211 Email: info@navitastesting.com
Fax: 61 2 9281 5208 Website:
Email: c.muirhead@sce.edu.au http://www.navitastesting.com/ielts/
Website: http://www.sce.edu.au
Appointment details Appointments may not be available immediately. Appointments may not be available
Report approximately 2 weeks. immediately – Personal applications
Original and 2 copies of passport or other identification only
Four Passport sized photos
Original and 2 copies of School reports (translated)
Cost Approximately $520 AUD Approximately $330 AUD
75. The Enrolment Process
Initially, students will need to complete the Application for Enrolment Form which includes ‘Additional
Information for International Enrolmen’ section. The Application form can be downloaded from the College’s
website: www.tsc.nsw.edu.au. Once completed, it needs to be returned to the College with:
• An original or validated copy of any previous ESL reports i.e. AEAS.
• The last three first language School reports (from his current School) translated with validation.
• Any ESL reports from an intensive language school/international school.
• A copy of his current passport and visa (if they have one).
• One Passport sized photograph.
• The non-refundable Registration Fee of $500 AUD.
If a place at the required year level is available, and once all required paperwork is submitted, the College will
invite the prospective student to an interview. Interviews are conducted in the student’s home country, when a
member of staff is visiting, via Skype or face to face at the College. On the completion of a successful interview,
a letter offering a conditional place will be forwarded along with a Statement of Fees for the first semester’s
fees of tuition and boarding (if applicable), the non-refundable entrance fee of $5,000 AUD, the Overseas
Student Charge and Overseas Private Health Insurance. All non-tuition costs are clearly outlined on the
Statement of Fees.
On receipt of payment, the College will issue the Provider’s ‘Confirmation of Enrolment’ (CoE) certificate and the
‘Confirmation of Appropriate Accommodation and Welfare Arrangements’ (CAAW) certificate, where applicable,
both of which are lodged electronically with PRISMS (the Provider Registration and International Student
Management System). The College will notify the Australian Department of Immigration and Boarder Protection
(DIBP) which handles all applications for Student Visas. Students must clearly identify the Office to which they
will apply for this visa-on-shore (within Australia) or off-shore (e.g. country of birth).
Notes:
College fees (tuition and boarding), and any levies including the cost of private health cover for the duration of
the enrolment, plus two months, and the government surcharge for non-resident students are required six
months in advance of the initial enrolment as itemized in the Statement of Fees issued with the original
conditional letter of offer. Current Particulars of Fees are available from admissions@tsc.nsw.edu.au. Once
enrolled, fees are required six months in advance.
The College requires students whose parents do not live in Australia to reside in one of the College’s Boarding
Houses during term time. A Guardian, who is deemed suitable by the College, must be available to assist in
holiday and leave arrangements or at other times as required. This adult must be appointed in writing by the
parents and must sign the Guardianship Statement which is part of the College’s Application Form. (See the
guidelines regarding Guardianship that are included on the Application Form.) All Guardians must have a
current Working With Children Check.
Students transferring from another Australian Provider should supply membership details of their Overseas
Student Health Cover and expiry date. A letter of release from a previous Provider is required if the student is
leaving that Provider after less than six months.
If a student changes his residential address or contact details at any time during his enrolment at the College,
the College must be notified within two days. Additionally, every six months, the College will contact all
Overseas Students living with a parent to update any changes in contact details.
85.1 Student Orientation
The College will provide an age appropriate student orientation program for International students who are new
to the College. The program will be culturally sensitive and will include information about:
• Who to contact in emergency situations, including contact numbers of a nominated staff member.
• Who to go to seeking assistance and reporting any incident or allegation involving actual or alleged
sexual, physical or other abuse.
• Support services available to students – Academic and Pastoral.
• The role of staff in various positions within the College.
• The services available through the College Clinic and the Health Insurance program.
• Facilities and Resources.
• Complaints and appeals processes.
• Visa conditions relating to course progress, attendance and behaviour.
5.2 Deferment, Suspension or Cancellation of an Enrolment
All overseas students need to understand that deferring, suspending of canceling an enrolment may affect a
student’s visa.
The College may grant a deferment of commencement or suspension of studies on compassionate and / or
compelling circumstances. All requests must be in writing and should be addressed to the Manager of
Admissions. Deferments/suspensions of enrolments may be granted on the grounds of
• Illness – where a medical certificate states that the student was unable to attend classes.
• Bereavement of class family members (e.g. parents/grandparents).
• Major political upheaval or natural disaster in the home country.
• A traumatic experience which has impacted on the student.
If successful the deferment or cancellation will be recorded by the Manager of Admissions within 10 working
days, who will record the reasons for the variation on the student’s file, and will also report the student via
PRISMS and/or issue a new CoE when the student can only account for the variations by extending his expected
duration of study. The period of suspension will not be included in attendance calculations. Except in the above
circumstances the expected duration of study specified in a student’s CoE will not exceed the CRICOS
registered course duration.
Should a student’s enrolment be suspended on the grounds of misbehaviour (See The Code of Responsible
Student Behaviour and the Discipline Process printed in the Student Diary) the student would need to abide by
the conditions of their exclusion which will depend on the welfare and accommodation arrangements that are
in place for each student. This determination will be made by the Head of Senior School in consultation with
the Principal of the College. The student will be required to continue to meet the academic requirements of the
Course during the period of exclusion. These periods of exclusion will be included in attendance calculations.
Exclusion from class is subject to the College’s Complaints and Appeals Policy.
The College is formally required to report failure to maintain satisfactory course progress and attendance to
DIBP which may impact on a student’s visa.
The College will cancel the enrolment of a student under the following conditions:
• Nonpayment of Course fees.
• Failure to maintain approved welfare and accommodation arrangements (visa condition 8532).
• A serious or ongoing breach of the College’s behavioural code of conduct.
9In such circumstances the College will inform the student and parent / guardian by written notice that he has
20 days in which to appeal the College’s decision access the College’s internal complaints and appeals
process. The written notice will NOT advise the student that they need to contact DIBP within 28 days of
receiving the letter of intention to report.
After 20 days, if the internal appeals process finds in the College’s favour, the College would report this
outcome to DIBP. The College is required to wait for the outcome of an external appeals process prior to the
cancellation of enrolment. The College would only cancel a student’s enrolment prior to the completion of any
internal complaints and appeals processes in extenuating circumstances. In this case, written notice should
advise the student if they wish to seek re-enrolment with another provider, they should do this within 28 days
of termination of enrolment to avoid possible visa cancellation. The College would make this clear to the
student and his parent(s)/guardian.
5.3 Education Agents
The College pays a scaled commission to Education Agents – 10 percent on the first year’s tuition fees. These
are paid after the student has commenced. Those Agents with whom we have a current agreement appear listed
on our website.
The College will not accept students recruited from an agent whom we reasonably suspect to be engaged in
dishonest practices or from an agent who facilitates enrolment of students who do not comply with the
conditions of their student visas or who is engaged in false or misleading advertising and recruiting practices.
We would not authorize such an agent to use PRISMS to create eCoEs for a student.
The College will monitor the activity of any Agent who acts on behalf of the College. Data will be gathered from:
• Regular face to face meetings with Agents (on or offshore)
• Regular reports from Agents
• Interviews with all Full Fee Paying Students and their parents (where possible) during their Enrolment
Interview, at the time of the student’s Orientation to the College and on a regular basis throughout the
year.
The Manager of Admissions will review agreements on a bi-annual basis, however, the College retains the right
to terminate an agreement at any time should the Agent be found or suspected of engaging in dishonest
practices.
Should the College not wish to renew the Agent Agreement, the Agents details will be deleted from the website.
Before an Agent agreement is signed, the background and experience of the Agent will be thoroughly
investigated. (See Education Agent Application Criteria)
6. Australian Government Regulations
Students must comply with the requirements of the Department of Immigration and Boarder Protection (DIBP)
regarding international student entry to Australia. Students should also seek prior approval from DIBP before
commencing a new course or changing courses if they are already studying with another Australian Education
Provider. Comprehensive information for Overseas Students wishing to study in Australia may be found at
www.immi.gov.au/students/index.htm.
DIBP has stated that Non-Australian Resident Students applying for enrolment in Australian Schools should be
aged at least six years and consistent with Australian age entry level for the proposed course.
10Students attending the College on student visas should familiarise themselves with the requirements of DIBP
as outlined in the visa application form (1160i).
Some of these requirements are below.
• Students studying on a student visa must advise DIBP in the event of any change in their visa conditions. It
should not be assumed that all changes would be granted.
• In the case of students attending as day students, the College must be advised within two days of any
anticipated change of residential address or other contact details.
• International students should be aware of age and minimum year of entry limitations applied to
applications for student visas. These vary according to the student’s country of origin.
It is a condition of the student visa that international students have private health insurance for the duration of
their stay in Australia. The College can arrange Overseas Student Health Care Cover for the duration of his
study. In the event of early withdrawal from the nominated course of study, the responsibility in seeking a
refund from the Health Insurer lies with the student.
It should be noted by intending applicants that as a registered provider, the College is obliged to provide
specific non-compliance exception reports to the Department within 14 days of their occurrence. Examples of
non-compliance reporting will include:
• Advice on students who do not begin their course as expected (i.e. students for whom an electronic
Confirmation of Enrolment (eCOE) has been created and not cancelled, who do not commence their
course).
• Termination of the student’s studies before the course is completed (e.g. student ceases attending).
• Changes to the identity or duration of the student’s course (this does not mean subjects or units in a
course).
• If a student is no longer able to achieve 80 percent attendance for the remainder of a semester reporting
period.
• If a student has failed to achieve satisfactory academic results for the semester or course. (See Section
3.1).
• If a student’s enrolment is temporarily suspended or cancelled.
Additionally, permission must be sought from the Department of Immigration and Boarder Protection if a
student wishes to change his course provider within 6 months of commencing a course. A Letter of Release will
be provided by the College on request to a student who commenced but did not complete a course at the
College and who wishes to change course provider. This letter will address the student’s commitment to
studies, attendance record and payment of fees.
7. New South Wales Government Regulations
Under the provisions of the Education Services for Overseas Students (ESOS) Act, 2000, students, their parents
and guardians should be aware that the NSW NESA has the power to suspend or cancel the registration of the
College or a course offered by the College. Students concerned about the conduct of the College may contact
officers of the Department of Education and Training which is the department involved in the administration of
the ESOS Act in New South Wales. (See the Appendix to this booklet for the ESOS Framework.)
118. Health Cover Levy
The Overseas Student Health Cover (OSHC) Levy is required by the Commonwealth Government and is payable
prior to commencement at the College. Students must maintain current OSHC for the period covered by their
visa. Medibank Private Health Insurance is the College’s preferred provider for OSHC. The College will organise
the private medical insurance cover for students from the date of their arrival to the date of their departure from
Australia plus 3 months. The cost of Medibank Private Health cover for 2014 is $492 AUD per annum* and is
payable to The Scots College. Medibank Private will provide each student with a membership card clearly
indicating that the student is covered by the OSHC, as well as providing other informative material.
*Please note: These fees are subject to change.
This College recommends students take out whole of visa length cover to eliminate the need for students to re-
register every year and ensure that students will not have to pay any premium increase for the length of their
visa. It is the responsibility of the student’s family to seek refund from the medical insurance authority in the
event the student leaves the College prior to the completion of his course or visa expiry.
9. Accommodation/Welfare Arrangements
The College undertakes welfare responsibilities for international students under 18 years of age, enrolled in
one of our approved courses of study, by requiring them to live in the boarding facilities provided by the
College unless residing with at least one parent in Sydney. We do not operate a homestay program. Under no
conditions will the College approve any other arrangements for student accommodation/welfare.
Boarders at the College are entitled to leave at weekends; however, any leave must be approved by the
student’s approved guardian. For mid-semester and end of semester holidays, all students are encouraged to
return home if parents are not residing locally. On occasions when this is not possible, the student would need
to reside with the guardian who was appointed by a parent at the point of enrolment. This is consistent with our
Leave provisions for all boarders (domestic and non-resident Australian students). Term dates are published
12 months in advance in order to facilitate the arrangement of suitable bookings either for flights home or for
accommodation with Guardians. The College will advise DIBP of the dates for which responsibility is accepted
for student’s accommodation, support and general welfare using the specified PRISMS proforma.
Recommendations regarding the qualities and expectations of Guardians are provided on the Additional
Information for International Enrolment form and the Guardianship Guidelines document.
The offer of a place in the College’s Boarding facilities, as a Boarder, does not ensure acceptance as a Day
student after the student has commenced at the College. Such a change shall only be permitted when the
student is in the full-time care of at least one parent who is living in Sydney. The parent in Sydney must live
with the student 100 percent of the time during the Term. All such requests for change of status from boarder to
day student should be made in writing to the Principal.
If the Principal grants such a request, then the parent will need to provide evidence of their identity and
relationship to the student through ID documents such as passport, birth certificate, household register,
citizenship certificate etc. The student or parent should apply for a 580 Student Guardian Visa if they intend to
move to Australia to care for the student throughout his schooling. Other character and health checks may be
made on a case by case basis. If a 580 Visa has been granted, the school will notify DIBP that they are no
longer responsible for approving the student’s welfare and accommodation arrangements via PRISMS.
12Notes:
Any failure to maintain approved accommodation arrangements may result in the cancellation of a student’s
enrolment.
In the case of a missing international student, in addition to contacting police, the student’s
parents/guardians, the College would also notify the nearest DIBP office.
If a critical incident involving a Full Fee Paying Overseas student during their enrolment at the College, the
College’s Critical Incident Policy would be activated.
If a student’s enrolment was suspended or cancelled by the College, the student’s approved Guardian would
need to take responsibility for the student’s welfare until any appeal is determined or alternate arrangements
can be made for the student’s continuing education. Again, the student will have 20 working days in which to
access the College’s internal complaints and appeals process. The College would monitor arrangements until
the student either leaves Australia or is accepted by another provider and that provider takes over
responsibility for monitoring the student’s welfare.
9.1 Critical Incident Policy
The College’s Critical Incident Policy details procedures that will be taken in the event of a critical incident as
well as the follow up procedures, record keeping associated with any such incident and the College’s response.
The College is cognizant of its obligations to boarders and in particular to international students residing in
College Boarding Houses.
10. Transfer of Students From/To Another Education Provider
The Scots College will only enrol a student who has already completed another course in Australia with a
registered provider if we are satisfied that the:
• transfer is in the student’s best interests,
• the College has written confirmation that the student’s parent(s) support the transfer,
• student has demonstrated a commitment to studies in that course,
• student has a good attendance record for that course,
• student has paid all fees for that course.
The College will require a letter from a student’s current provider for any international student wishing to enrol
those who did not complete the course of study with that provider. This requirement applies to the principal
course and any course packaged with the principal course (e.g. a student would need to complete the full
preliminary ELICOS course and the first six months of the principal course if these courses have been
‘packaged’, unless the preliminary course provider grants a letter of release)
Notes:
• Transfer request from a student wishing to transfer to another provider within the first six months of a
student’s enrolment will be considered if it is in the best interest of the overseas student; assessed by the
following
• Any Letter of Release from a previous provider must address:
o the student’s commitment to studies,
o attendance record, and
o payment of fees.
• Entry requirements as stated in previous sections will apply.
13• The PRISMS database and the student’s visa will automatically be checked to ascertain the length of time
that a student has been enrolled with another provider.
The Scots College will issue a Letter of Release to students of this College, upon written request, at no cost to
the student, to any student who started but did not complete a course at the College and who wishes to enrol
with another provider within the school sector provided that the:
• Student has completed 6 months at the College
• Student has provided a letter from another school confirming that a valid enrolment offer has been made
• College has written confirmation that the student’s parent(s) support the transfer
• Receiving school will accept responsibility for approving the student’s accommodation, support and
general welfare (i.e. if the student is not being cared for by a parent)
• A Transfer request from a student wishing to transfer to another provider within the first 6 months of a
student’s enrolment will be considered if it is in the best interest of the overseas student by way of
assessment:
o The overseas students will be reported because they are unable to achieve satisfactory course
progress at the level they are studying, even after engaging with the College’s intervention strategy to
assist student in accordance with the National Code Standard 8 (Overseas student visa
requirements).
o There is evidence of compassionate or compelling circumstances.
o The College fails to deliver the course as outlined in the written agreement.
o There is evidence that the overseas student’s reasonable expectations about their current course are
not being met.
o There is evidence that the overseas student was misled by the College or and education or migration
agent regarding the College or its course and the course is therefore unsuitable to their needs.
o An appeal (internal or external) on another matter results in a decision or recommendation to release
the overseas student.
Any letter of release will address:
• the student’s commitment to studies,
• the student’s attendance record, and
• a statement which advises if all Course costs have been paid,
• a statement advising the student of the need to contact DIBP to seek advice on whether a new student visa
is required.
If the student does not provide this documentation, then the letter of release will not be granted. In such a
circumstance, the student will receive written reasons for the refusal of the request. The student will have the
right to appeal the College’s decision. Appropriate records of any such requests/determinations will be kept on
the student’s file.
Any determination will be made within two weeks of receiving an application for transfer.
11. Code of Ethics
As a registered provider of courses for International students, the College is bound by the code of ethics that is
overseen by the Ministerial Council for Education, Early Childhood Development and Youth Affairs (MCEECDYA).
The National Code of Practice for Registration Authorities and Providers of Education and Training to
International Students (referred to as The National Code), is available upon request from the College or from
Australian Education Overseas.
1412. Financial Administration
The Scots College is subject to auditing requirements. The College will keep all necessary records that would
allow the auditor to be satisfied about the sources of all monies received for providing courses to international
students and the way in which the monies are spent.
13. Schedule of Fees and Payment
College Fees are reviewed each year and the College Council has endeavored to set fees which will cover, as far
as possible, all expenses except uniforms and other incidental expenses, for example, excursions, private
tuition and additional Glengarry charges. The Schedule of Fees is available on request from the Admissions
Office or from admissions@tsc.nsw.edu.au
The tuition fees for non-Australian resident students are higher than the fees for Australian students because
Australian students receive both Federal and State Government per capita grants. There are also additional
administration costs for non-Australian Resident students. Should a student change visa status (e.g. become a
temporary or permanent resident), he will continue to pay full international student’s fees for the duration of
that calendar year.
It should be noted that all International Full Fee Paying students are required to either join the College as
boarding students or live with their parent(s) in Sydney if they are to be day students. The College does not
allow homestay. Boarding Fees and charges are not included in the total course costs attached to our
registered courses with the Department of Immigration and Boarder Protection.
Non-Australian Resident students are required to pay six months of the year’s school fees by the first day of the
term in which the student commences at the College. Subsequent fees and charges must be paid six months in
advance.
13.1 Overseas Students Summary of Fees and Charges
The Schedule of Fees published annually lists all fees, charges and payment options in Australian Dollars.
Registration Fee
The Registration Fee of $500 AUD is paid with each application for enrolment. It is non-refundable and does
not guarantee a place at the College.
Enrolment Entrance Fee
The Enrolment Entrance Fee of $5,000 AUD confirms acceptance of an offer of a place at The Scots College and
is non-refundable except in the event that a Visa application is rejected or the College cancels the conditional
offer.
Overseas Student Health Cover (OSHC)
The OSHC premium of $551 AUD (for 2018) is compulsory and an annual charge payable to the College. The
College encourages students to pay the OSHC for the duration of a student’s visa (see Section 8 for details).
13.2 Tuition Fees
Please refer to Letter of Offer.
1513.3 Payment Methods
All fees can be paid by cash, cheque, direct debit, bankcard, MasterCard, Amex, visa or B-Pay. B-Pay details are
on Fee Statements as rendered. Payment by credit card will attract a 1.5 percent administration charge.
14. Refund Policy
The Schedule of Fees published annually lists all fees, charges and payment options in Australian dollars. The
refund policy applies to all course monies paid to the College.
14.1 Registration Fee
The Application Fee of $500 AUD paid with each Application for Enrolment is non-refundable and does not
guarantee a place at the College.
14.2 Enrolment Entrance Fee
The Entrance Fee of $5,000 AUD is paid after a successful interview and the conditional offer of a place.
14.3 Tuition and Boarding Fees
The annual tuition fees (or tuition and boarding fees for a boarding student) paid prior to commencement are
only refunded in full, in the event that a Visa Application is rejected. If the student cancels their enrolment prior
to the commencement at the College for any reason other than Visa rejection* then one (1) Term’s Tuition Fees
or in the case of a boarding student, one (1) term’s Tuition and one (1) term’s Boarding Fee will be retained and
the balance refunded.
If the student cancels after commencement or withdraws from the College before completion of a course, the
Tuition Fees will be refunded on a pro-rata basis, provided that one (1) week and one (1) term’s notice of
cancellation or withdrawal is given in writing to the Head of Senior School as per the College’s Enrolment
Agreement. (*The College requires proof in the form of a letter confirming the rejection of a visa from DIBP)
If by agreement with the College, the student starts at the College after the commencement date, the tuition
fees will be refunded on a pro-rata basis. The Tuition fees applicable to the delayed start will be refunded on a
pro-rata basis. Any refund application must be made in writing within four weeks after any of the events
referred to in this agreement.
14.4 Further Provisions
14.4.1 This agreement does not remove the right to take action under Australia’s consumer protection
laws.
14.4.2 The College’s Grievance Policy and Procedures do not circumscribe a student’s right to pursue
other legal remedies.
14.4.3 Refunds will be paid not later than four (4) weeks after receipt of the written application referred to
above.
14.4.4 Refunds will be paid directly to the persons who entered into the contract with the College unless
they give written direction to pay someone else.
14.4.5 Refunds will be paid in the same currency in which the fees were paid unless it is impracticable to
do so.
1614.4.6 Provider default is covered by the provisions of the ESOS Act 2000 and the ESOS Regulations 2001
and Tuition Protection Services. If for any reason the College was unable to continue to offer a
course, a full refund of fees paid will be made within 14 days of the notification of course
cancellation. If the course had already commenced, a full refund of fees paid including for the
portion of the course already taught will be made within 14 days of notification of course
cancellation.
15. Complaints and Appeals Policy and Procedures
The College’s Complaints and Appeals Policy is designed to provide a student with the opportunity to access
procedures to facilitate the resolution of a dispute or complaint. The internal complaints and appeals
processes are conciliatory and non-legal.
The College seeks to provide an appropriate response to complaints and grievances, one which promotes
fairness and respect, protects privacy and leads to improvements and confidence in the outcome.
These procedures will afford any person who may be negatively affected (as a result of a complaint or
grievance) the right to be heard and the right to an impartial decision.
Area of Concern Position to Which Complaint Should Be Initially Directed
English Language Support Head of Chinese and Asian Programs
Academic Support – Bellevue hill Year Coordinator, Head of Students, Head of Chinese and Asian
programs, head of department.
Academic – Glengarry Academic Coordinator, Director of Glengarry, Head of Senior
School, Head of Students
Academic – Preparatory School Teacher, Stage Coordinator, Assistant Head(s), Head of Prep
School
Pastoral Care and Counselling – Bellevue Head of Counselling Services and the College Chaplain
Hill
Pastoral Care and Counselling – College Preparatory School Counsellor, College Chaplain
Preparatory School
Pastoral – Bellevue Hill Year Coordinator, Housemaster, Head of Students, Head of
Chinese And Asian Programs
Pastoral – Glengarry Year Coordinator, Dorm Master, Pastoral Care Coordinator,
Housemaster, Head of Students
Pastoral – Preparatory College Teacher, Assistant Head(S) Of Campus, Head of Prep School
Student Behaviour – Bellevue Hill Head of Senior School, Senior Master, Head of Students,
Principal
Student Behaviour – Glengarry Dorm Master, Pastoral Care Coordinator, Director of Glengarry,
Head of Senior School, Head of Students, Principal
Student Behaviour – Preparatory School Teacher, Assistant Head(S) Of Campus, Head of Prep
Staff Issues – Bellevue Hill Head (s) of Campus, Principal
Staff Issues – Glengarry Director of Glengarry, Head of Middle Years, Principal
Staff Issues – Preparatory College Assistant Head(s) Of Campus, Head of Prep, Principal
Sport Master in Charge for Sport, Director of Sport Development
Co-Curricular Master in Charge for Co-Curricular, Director of Co-Curricular
Attendance/Admin Academic Administrator
Financial Matters Director of Finance, Accounts Manager
17Area of Concern Position to Which Complaint Should Be Initially Directed
Child Protection Issues Principal, Head of Campus
OH&S Chairman OH&S Committee, Director of Finance, Principal
Transport Transport Coordinator, Head of Campus
Visa And OSHC Manager of Admissions
Concerns from parents (or other care giver), staff or students may relate to:
• Any aspect of the service provided or not provided by the College.
• Behaviour or decisions of College Staff.
• Workplace practices, policies or procedures.
• College facilities or programs.
Concerns can be raised verbally or in writing and should be directed as per the table below:
The principles of procedural fairness, maintaining appropriate documentation and confidentiality will govern all
actions in dealing with complaints or grievances. With less serious concerns, parents, staff and students are
encouraged to make an attempt to resolve the situation prior to lodging a complaint.
Where appropriate, the concern, complaint or grievance should be directly raised with relevant staff members
with the aim of seeking resolution. Usually, the first listed person should be the initial contact. Others listed
may be involved at a later stage or may be contacted for more serious concerns.
All serious matters will be dealt with by the Principal and/or the heads of campuses.
Informal Complaints Resolution
a) In the first instance, the College requests there is an attempt to informally resolve the issue through
mediation/informal resolution of the complaint.
b) Students should contact the key contact person from the listing above to attempt mediation or informal
resolution of the complaint.
c) If the matter cannot be resolved through mediation, the matter will be referred to the Principal or his
delegate who will instigate the College’s formal complaints and appeals handling procedure.
Formal Complaints Handling Procedures
The processes associated with a formal grievance/complaint will be dealt with in confidence. Any complaints or
appeals are a matter between the parties concerned and those directly involved in the complaints handling
process.
Procedure
• The student must notify the school in writing of the nature and details of any complaint or appeal.
• The formal grievance process will commence within ten working days of the lodgment of the complaint or
appeal with the Principal/other.
• Students may be accompanied and assisted by a support person at all relevant meetings. NB A Support
person would be a friend/teacher/relative not involved in the grievance. Lawyers and/or education agents
are not acceptable support persons at this stage of the complaints handling process.
• Once the Principal or his delegate has come to a decision regarding the complaint or appeal, the student
will be informed in writing of the outcome and the reasons for the outcome.
• If the grievance procedure finds in favour of the student, the College will immediately implement the
decision and any corrective and preventative action required.
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