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Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
Supply
                                                Chains of
Issue 276

                                               the Future

            n C
               ovid-19 and the Building
              Blocks for Business Resilience
            n CEE’s Digital Treasury Revolution
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
CONTENTS

SPECIAL REPORT
                         New Europe Awakens                                             Andrés Baltar, Head of Europe, Corporate Banking at Barclays and Daniela Eder,
 18                                                                                     Head of Payments & Cash Management Europe, Barclays, share up-to-the-
                         A Fresh look at Post-Brexit Treasury
                                                                                        minute insights on best practice treasury post Brexit.

COVER STORY                                                                                                   INSIGHT
                           Supply Chains of the Future
     8                     Recovery-Proof Solutions                                                          15          A Turning Tide for Trade
                                                                                                                         TMI speaks with Ebru Pakcan, Citi
The Covid-19 pandemic has highlighted the fragility of supply
chains across the globe. TMI speaks to five industry experts to                                              22          The SWIFT Way to Build a Treasury
understand how treasurers can help shore up supply chains right                                                          Function from Scratch
now, and examines how companies can finance them to prepare                                                              Thomas Papier, Fareva; Bernadette Durantin
for the economic recovery.                                                                                               and Corine Spier, BNP Paribas

                                                                                                                         FX Hedging: Is Your Strategy Fit for Purpose?
                                                                                                             26          Toni Rami, Kantox
REGULARS                                                                                                                 Central & Eastern Europe’s Digital
                                                                                                             30
                                                                                                                         Treasury Revolution
                      Leader                                                                                             Radek Havlin, Citi; Robert Vida, Corning;
2
                      Covid-19 and the Building Blocks                                                                   and Zoltán Szigethy, Howmet
                      for Business Resilience
                      Dennis De-Weerdt, Deutsche Bank Corporate Bank                                                     Data-Driven Treasury
                                                                                                             34          Daniela Eder, Barclays
                      My Life in Treasury
4                     Paul Byrne, Group Treasurer, Crisis Restructuring/                                                 Intra-Group Treasury Operations
                                                                                                             38
                      Management, Strategic Adviser and Interim Executive                                                Seen Through Tax Glasses
                                                                                                                         Krzysztof Łukosz and Martin Druga, EY Netherlands
49                    People in Focus
                      Kamran Khan, Deutsche Bank and Dave Aldred, Citi
                                                                                                             42          The Perfect Match
                                                                                                                         Adeline de Metz, UniCredit
                      Executive Interview
50
                      Reaching the Next Level of Treasury Digitisation                                       46          Optimising Treasury to Support the Business
                      Interview with Karen Braithwaite, Barclays                                                         Bettina Ludwig, S&T AG

 TMI276
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                                                    the Future   Commissioning Editor            Associate Publisher                e-mail: tmi@treasury-management.com
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                 ■ Covid-19 and the Building
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Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
BRIEFING

                   It will be interesting to see whether
                 Covid-19 drives an increase in the use
                                                                                                                     James Binns,
                                                                                                                    Global Head of
                                                                                                                  Trade and Working
                                                                                                                                                        TMI
                                                                                                                                                        SUSTAINABILITY
                  of 3D printing in supply chains, with                                                            Capital, Barclays
                   more production being on-shored                                                                      Supply
                                                                                                                                                        ACTIVITY
                   or localised as a means to improve                                                                 Chains of the
                            business continuity.                                                                       Future, P8
                                                                                                                                                                       #
                                                                                                                                                                            1
                                                                                                                                                                        Remote
              The twin forces of the Covid-19 pandemic and Brexit                                                                                                      working for
            are empowering treasurers to look for greater efficiencies                                                                                                 all staff for
                                                                                                                                                                       zero daily
            in their operations and deploy digital tools to help future-                                                                                                  travel
              proof the department. That’s a rare mandate – and an
                      opportunity that should not be missed.
       Andrés Baltar, Head of Europe, Corporate Banking, Barclays
                                  New Europe Awakens, P18
                                                                                                                                                        #
                                                                                                                                                          2Paper
                                                                                                                                                         supplied
                                                                                                                                                           from
                                                                                                                                                        sustainable
              Having a clear                                                                                                                              sources
             understanding of                                                              Compared with
           your treasury system                                                        other geographies, CEE
                                                                                                                                                                         #
                                                                                                                                                                             3
           needs enables better                                                         remains cost-effective
           communication with                                                         from a human resources
           TMS vendors during                                                                perspective.                                                                We have
               the selection                                                                                                                                             replaced
                  process.                                                           Robert Vida, Finance Manager,
                                                                                                                                                                        polywrap
                                                                                   EMEA Treasury Operations, Corning                                                    with paper
                                                                                                                                                                        envelopes
      Bettina Ludwig, Head of Financing,                                                                          Central and Eastern
       Treasury and Insurance, S&T AG                                                                               Europe’s Digital
         Optimising Treasury to Support
               the Business, P46
                                                                                                                       Treasury
                                                                                                                      Revolution,
                                                                                                                          P30
                                                                                                                                                        #
                                                                                                                                                          4
                                                                                                                                                          Helping
                                                                                                                                                          to plant
                                                                                                                                                        1,000 trees
             The treasury digitisation                                                                                                                    per year
                                                                                                 Karen Braithwaite, Global
           journey has been ongoing for                                                         Head of Transaction Banking,
           some time, but it has received                                                       Corporate Banking, Barclays
           an exponential push over the                                                            Reaching the Next Level of
                                                                                                                                                         TREE

                past three months.                                                                 Treasury Digitisation, P50                                         TREE AID
                                                                                                                                                                      is a registered

All rights reserved. No paragraph or other part of this publication may be reproduced or transmitted in any form by any means, including photocopying
                                                                                                                                                              AID     charity
                                                                                                                                                                      no. 1135156
and recording, without the written permission of P4 Publishing Ltd or in accordance with the provisions of the Copyright Act 1988 (as amended). Such
        written permission must also be obtained before any paragraph or other part of this publication is stored in a retrieval system of any kind.
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
LEADER

Covid-19 and the
Building Blocks for
Business Resilience
    By Dennis De-Weerdt, Global Head of Service and Implementation,
    Cash Management, Deutsche Bank Corporate Bank

    T        he speed and severity with which the Covid-19 pandemic has spread
             around the globe has sent shock waves through the corporate world
             – putting business resilience capabilities through their paces. Dennis
    De-Weerdt, Global Head of Service and Implementation, Cash Management,
    Deutsche Bank Corporate Bank, explores the considerations that make up an
    effective and resilient response.

2                                                                                     TMI | ISSUE 276
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
LEADER

In the wake of the peak of Covid-19, the           One of the biggest challenges in
need for firm business continuity and           exceptional times is fraud prevention
recovery measures quickly rose to the top       and cybersecurity. Events on the scale
of the corporate agenda. While the lessons      of Covid-19 create distractions, upon
learnt about business resilience post-          which fraudsters and criminals are
financial crisis have been continuously         quick to capitalise. So while the rapid
put to the test – either by extreme weather     uptake of digital measures should be
events, growing political tensions or the       seen as a positive step, it is important
volatility of commodity prices – many           that it is accompanied by the necessary
have still been caught off-guard by the         security measures.
unprecedented nature of the pandemic.
   In contrast to other events, the impact      Bolstering supply chains
of Covid-19 has not been limited by
geography or sector. As the impacts have        Covid-19 has meant that companies not
reverberated outwards, with lockdown            only need to think about their own business
measures and remote working becoming            resilience but also that of their entire supply
                                                                                                       Comprehensive
the norm, comprehensive business reliance       chain. Considerations relating to the viability        business reliance
plans have proved a ‘must have’ for any         and sustainability of major suppliers and/or
company that wishes to keep the lights on.      major buyers are top of the agenda.                   plans have proved
But what are the key considerations that           Already stretched as a result of numerous           a ‘must have’ for
underly these measures?                         geopolitical issues, such as the escalating
                                                trade tensions between the US and China,              any company that
Adapting to remote working                      companies are now critically revaluating              wishes to keep the
                                                their supply chains – hoping to identify and
The adaptation towards a remote-working         action changes that will strengthen their                  lights on.
environment has been remarkably                 business resilience.
seamless and fast – with most professional         For this to be successful, treasury
service companies maintaining, or even          departments need to keep on top of real-
improving, business operations and quality      time balances and liquidity funding for their
of work. So much so that we could even see      suppliers as well as their own company
working from home flexibility become the        and its subsidiaries. Towards this aim, one
‘new norm’ for many companies globally.         technique being increasingly deployed is
   At the heart of the broadly successful       payables finance, which enables corporate
transition to the home office lies a host       buyers to extend or maintain existing
of digital developments. One such               payment terms without threatening supply
development is the rapid uptake in the use      chain stability.
of digital signatures. While the solution
has been readily available for a number         A good foundation
of years – with Deutsche Bank’s offering
launched in 2018 – the shift from traditional   As we reflect on the lessons of the past few
wet-ink signatures has been sluggish. Until     months, it is worth focusing on not only the
now. Here, remote working has coincided         challenges but also the opportunities it has
with greater interest and uptake of digital     afforded. Whether it has been managing
signatures – by necessity.                      authorisations, implementing end-to-
                                                end payments tracking, enabling digital
Fintech synergies                               signatures, improving connectivity for
                                                remote working or placing a heightened
The current environment has also brought        emphasis on fraud management, the
valuable collaborations between banks           pandemic has prompted corporates
and fintech companies to the fore. In fact,     to further scrutinise their processes –
innovative technologies, such as real-time      digitalising as and where possible along
information on the company’s FX positions       the way.
and digital signing, have been incorporated        As we look forward, expecting the              DENNIS DE-WEERDT
into the business resilience plans of many      unexpected will continue to be the order of
companies. Supportive technologies,             the day – and corporate clients will need to      Global Head of Service and
including artificial intelligence (AI) and      ensure they have a partner in a global bank       Implementation, Cash Management,
robotic process automation (RPA), have          that is flexible and quick to react to any        Deutsche Bank Corporate Bank
also played a key role.                         potential scenario. n

TMI | ISSUE 276                                                                                                                      3
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
MY LIFE

                                      My Life in
                               Treasury

                                T        he Russian debt crisis of 1998, the dot-com bubble and then the global financial
                                         crash didn’t faze Paul Byrne. In fact, he describes 2008 as a ‘fantastic time’ to be in
                                         treasury, with all the challenges it brought alongside the opportunities to rebuild
                                businesses and restructure systems. His survival kit includes a can-do attitude, the ability
                                to think strategically, knowing when to take or leave advice – and a pile of good books to
                                read on the road.

                                How did you come into treasury and                for Citi, SEB, Merrill Lynch (where I was
                                what attracted you to the profession?             treasurer of their banks throughout the
                                                                                  global financial crisis), AIG and PTSB (an
                                After qualifying as an accountant, I              Irish bank that failed the European Central
                                quickly realised it wasn’t something that         Bank [ECB] 2014 stress test, which I got to
                                I was particularly interested in doing            re-IPO and QBE). These firms gave me the
                                for the rest of my career. At that time,          opportunity initially to work on individual
                                I was working as a financial controller           transactions, including debt deals, equity
                                for Citi and began to gravitate towards           raising, balance sheet restructuring, crisis
                                the trading floor. I became much more             management, deleveraging or M&A,
Paul Byrne, Group Treasurer,    interested in the mechanics of funding the        which, over time, became a body of work
                                bank and less about debits and credits.           and experience that has enabled me to
Crisis Restructuring/           I was hooked from that point. I knew I            continue enjoying what I love to do!
                                wanted to fund the balance sheet and to              Over time, my roles became more
Management, Strategic           manage capital and liquidity, hence the           geared towards enterprise level and
                                move into treasury.                               strategic in nature, enabling me to truly
Adviser and Interim Executive      I have been fortunate to have worked           make an impact on the business.

4                                                                                                              TMI | ISSUE 276
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
MY LIFE

How has your career progressed                 important financial institution) and we          How have the demands and needs of
through to the role that you hold              needed a robust contingent liquidity             treasury changed over the course of
today?                                         modelling solution, which we built and           your career, and what particular skills
                                               rolled out across the broader AIG Group. In      does the role require today?
As I mentioned earlier, I started out as       mid-2014, I was appointed Group Treasurer
an accountant, undertaking Financial           of Permanent TSB. PTSB was a struggling          As a general observation, the role of a
Controller, Head of Finance and Chief          Irish retail bank that was about to fail the     treasurer today is far more strategic and
Financial Officer roles, before I secured      ECB stress test, with a 100% encumbered          less operational that it was 20 years ago.
my first true treasury role in 2001 as         balance sheet. One of my first actions was       Given the intricacies of operating in an
International Treasury Director. Then, my      to position and plan to avert a potential        increasingly complex, regulated global
big break came at the back end of 2005         deposit run as a result of the announcement      marketplace, I believe the challenge for
when I was offered the role as Treasurer for   of the ECB results.                              treasurers is to remain strategic, relevant
one of Merrill Lynch’s banks, Merrill Lynch       I spent 2014 deleveraging the balance
Capital Markets Bank, and it was largely a     sheet, selling €10bn in assets and using
derivative shop.                               these proceeds to pay down system
   Towards 2007, I was promoted to             funding and start unencumbering the
Treasurer of Merrill’s banks. There were       balance sheet, telling the story to rating
eight or nine altogether with an aggregate     agencies (I secured two upgrades) and
balance sheet of around US$700bn, and by       debt investors. I also re-priced all of our
August 2007 I was in the deep end as the       retail liabilities to drive NIM (net interest               I have 100%
global financial crisis took hold. Overnight   margins) and a return to profitability in               enjoyed my career
funding dried up, ultra-high net depositors    support of the investment thesis.
were getting nervous and debt markets were        At the same time, I was on the road                    to date, having
locking up and the swap market was broken.     meeting and presenting the investment                   managed through
   It was the most fantastic time to be in     thesis to potential equity investors
treasury; funding, liquidity and increasing    and generally preparing the bank for                     the Russian debt
regulatory capital were key and innovation     its re-IPO which happened in May                           crisis in 1998,
and a can-do attitude were critical. At this   2015. The transaction was 10 times
juncture regulators, rating agencies and       oversubscribed, which saw €500m flowing                     the dot-com
non-executive directors increasingly
featured in my life.
                                               back to the Irish Government.
                                                  My final act for PTSB was to print its
                                                                                                       bubble, the global
   Bear Stearns folded, Lehman and Merrill     first unsecured issuance in ten years. With               financial crisis
were sold and my role expanded to include
some of Bank of America’s offshore banks.
                                               PTSB well on the way to recovery I was
                                               approached to become the Group Treasurer
                                                                                                       and its aftermath.
   All of the challenges that made 2007-8      of Australian global insurer QBE and to
fantastic had disappeared by the end of        move my family to Sydney. I built a true
2009 and I was looking for a new challenge     group treasury function for QBE, simplifying
when AIG approached me. They had their         the international treasury functions,
own issues to deal with having been bailed     centralising risk management, liquidity,
out by the US Government to the tune           credit facilities and debt issuance. Along the
of $180bn, which they were aggressively        way I claimed a couple of world firsts: the
looking to repay by divesting businesses.      first green bond issued by an insurer and
They approached me to build a treasury         the first and only gender equality bond to be
function for their Chartis P&C (property and   issued as an AT1 instrument, which was 24
casualty insurance) business in anticipation   times oversubscribed.
of an impending IPO in mid-2010.                  I have 100% enjoyed my career to date,
   A change of Group CEO led to a switch in    having managed through the Russian debt
strategy and Chartis was now considered to     crisis in 1998, the dot-com bubble, the global
be core and not for sale. I was now Global     financial crisis and its aftermath. I have had
Treasurer of Chartis, having built out         experiences I never could have envisaged
the global treasury function, re-engaged       as a fresh-faced accountant, from balance
with debt markets, unencumbered assets         sheet restructuring, crisis management, the
and executed a number of liquidity             importance of stakeholder management,              PAUL BYRNE
transformation transactions, upstreaming       of innovation, understanding the art of the
funds to assist with the repayment of the US   possible and a never-say-die attitude.             Group Treasurer, Crisis Restructuring/
Government.                                       Treasury is somewhere you can truly             Management, Strategic Adviser and
   At this time, we believed we would          effect enterprise-level change and have a          Interim Executive
be designated as a SIFI (systemically          great career.

TMI | ISSUE 276                                                                                                                               5
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
MY LIFE

and abreast of the changing environment.
It is vital to create and retain strong
relationships with debt investors, lenders
and markets and to be a trusted adviser to                                                                  Treasury is
the CFO, CEO and the board.
    I believe the three mandatory skills a                                                               somewhere you
treasurer should have are:                                                                                can truly effect
l    The ability to develop a strategic                                                                   enterprise-level
     approach combined with a can-do                                                                    change and have a
     attitude
l    The ability to build a good team                                                                      great career.
l    The ability to know when to take advice
     and when to disregard it

What specific, or perhaps surprising,
qualities do you look for when
recruiting treasury personnel?                   all of the major changes I have seen over        Select the firm you want to work for,
                                                 the past five years, the key drivers behind      understand what you want to get from
I believe participation in team sports can       all of them flowed from the emotional and        your first role and how the experience and
be an indicator that a candidate will work       financial scar tissue left behind from the       knowledge you have gained will position
well in a team environment. I have noticed       global financial crisis, whether this was as a   you for your next one. Be a good team
this particularly in candidates who have         result of:                                       player, learn as much as you can, ask
played hockey or rugby. Similarly, when I                                                         questions, integrate into the team, don’t be
see a candidate who has rowed at school,         l   The changes in the regulatory/               afraid to share your ideas – and have fun
university or for a club, that indicates to          supervisory landscape, where the             and enjoy the job.
me that they are committed individuals               pendulum swung from one extreme
because the very early mornings on the               to the other, giving us Basel III with its   What would your ideal holiday be?
water and the hours spent on the rowing              increased capital buffers, LCR (liquid
machine require a level of commitment.               coverage ratio) and NSFR (net stable         Before I moved to Australia, I would have
                                                     funding ratio)                               said three weeks somewhere warm and
How important do you think a formal              l   Recovery and resolution planning,            sunny with my family. After almost five
treasury education is, as opposed to                 structural subordination, the need for       years of very warm and sunny days, I think
(or as well as) more general finance or              TopCo to be a HoldCo                         a couple of weeks in a winter setting for
accountancy qualifications?                      l   TLAC (total loss-absorbing capacity),        Christmas with the family would be great.
                                                     ALAC (additional loss-absorbing
I tend to look for candidates who have               capacity) MREL (minimum required             What book have you read recently or
treasury work experience, not a treasury             eligible liabilities) and PoNV (point-of-    what film have you seen recently that
qualification, over a finance or accounting          non-viability in Australia)                  you would recommend, and why?
qualification. I am not sold on the transition   l   The death of wholesale money markets,
from accountancy to treasury. Yes, I know I          value of corporate cash to banks, due        I read a lot of books, particularly when
took that route, but my observation is that          to B3 prescriptive changes in relation to    travelling with roadshows, and I tend to
accountants tend to struggle more to make            what ‘sticky’ liquidity is or can be         read a couple of chapters of a biography
the switch than some other candidates.           l   Technological advances that make the         or autobiography in the morning and a
                                                     job of risk management more about            couple of chapters of a historical fiction
In your career, what are the major                   evaluation and interpretation and less       novel in the evenings – and always historical
changes that you have seen within                    about collation and aggregation              fiction on the road. At the moment I am
treasury in the past five years?                                                                  reading both Traitors of Rome by Simon
                                                 Based on your career so far, what                Scarrow and My American Dream by Colin
I have been a treasury professional for 20       would your advice be to finance                  Powell. I am reading Powell’s book as I was
years, spending most of that time within the     professionals who are perhaps in their           privileged to meet him and he gave me an
financial institution space. When I think of     first treasury role?                             autographed copy. n

    If I can be of any assistance to anybody looking for career advice or to share any learnings from my experiences, I am very happy to
    do so. Please reach out and make contact via LinkedIn.

6                                                                                                                              TMI | ISSUE 276
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
EACT Head Office
                                                                                                                 3 rue d’Edimbourg
                                                                                                                 CS 40011
                                                                                                                 F-75008 Paris
                                                                                                                 France
                                                                                                                 Email: secretary@eact.eu
                                                                                                                 Telephone: +33 (0)1 42 81 53 98

REPRESENTATIVES

EACT Chair                                           France Jean-Claude Climeau                             Poland Aleksandra Filipowicz
Jean-Marc Servat                                     Association Française des Trésoriers d'Entreprise      Polish Corporate Treasurers Association (PCTA)
                                                     (AFTE)
EACT Chief Operating Officer                                                                                Romania Stefan Frangulea
Richard Cordero                                      Germany Helmut Schnabel                                The Association of Treasurers of Romania
                                                     Association of Chief Financial Officers Germany
                                                     (GEFIU)                                                Russia Vladimir Kozinets
EACT Head of Public Affairs & Policy
                                                                                                            Russian Association of Corporate Treasurers (RACT)
Tarek Tranberg
                                                     Germany Cornelia Hesse
                                                     Verband Deutscher Treasurer (VDT)                      Slovakia Andrej Revay
Austria Jan-Martin Nufer                                                                                    Slovak Association of Finance and Treasury (SAF)
Austrian Corporate Treasury Association
                                                     Hungary Tamás Onody
                                                                                                            Slovenia Ales Berk Skok
                                                     Hungarian Treasury Club (HTC)
Belgium Karen Van Den Driessche                                                                             Slovenian Corporate Treasury Association (SCTA)
Association des Trésoriers d'Entreprise en
                                                     Ireland John Gilsenan
Belgique (ATEB)                                                                                             Spain Jose Carlos Cuevas de Miguel
                                                     The Irish Association of Corporate Treasurers (IACT)
                                                                                                            Asociación Española de Financieros y Tesoreros de
Croatia Mirjana Ostojic                                                                                     Empresa (ASSET)
                                                     Italy Massimo Battistella
The Croatian Association of Corporate Treasurers     Associazione Italiana Tesorieri d' Impresa (AITI)
(CACT)                                                                                                      Sweden Ulf Rapp
                                                                                                            Swedish Association for Corporate Treasurers (SACT)
                                                     Luxembourg François Masquelier
Czech Republic Ivan Haco                             Association des Trésoriers d Entreprise à Luxembourg   Switzerland Guillermo de la Fuente
Ceska Asociace Treasury (CAT)                        (ATEL)                                                 Swiss Treasury Association (ACTSR)

Finland Ari-Pekka Latti                              Netherlands Erwin Bastianen                            UK Caroline Stockmann
Finnish Association of Corporate Treasurers (FACT)   Dutch Association of Corporate Treasurers (DACT)       The Association of Corporate Treasurers (ACT)
Supply Chains of the Future - n Covid-19 and the Building - Treasury Management ...
COVER STORY

Supply Chains
of the Future
By Eleanor Hill, Editor

Recovery-Proof Solutions
8                         TMI | ISSUE 276
COVER STORY

T      he Covid-19 pandemic has highlighted the fragility of supply chains across the globe. TMI speaks to five industry experts to
       understand how treasurers can help shore up supply chains right now – with quick-to-implement solutions, ranging from
       dynamic discounting to e-invoicing. We also look at the future of supply chains, given a potential resurgence of domestic
sourcing and the rise of sustainability, examining how companies can finance their supply chains to prepare for the economic recovery.

More than 200 of the Fortune 500 have                          consumer goods, medical supplies, are         l    Mid-term Demand Shock – Supply
some form of operations in Wuhan, China                        seeing significant, and rare, demand               Shock: Non-essential industries such as
– the so-called epicentre of the Covid-19                      surges, all economic players are affected.         retail and electronics are a part of what
pandemic1. This fact alone highlights                          As a result, purchase and demand                   the mid-term demand shock – supply
how reliant the world has become on                            are impacted at the same time, which               shock category. “They are experiencing
international sourcing, and how fragile                        blocks financial chains.” Currently,               a lagging demand that will likely
supply chains can become when faced                            we observe three main demand and                   bounce back relatively quickly once
with disruption from unforeseen events.                        supply scenarios:                                  different parts of the world start coming
    Although China is now reopening,                                                                              out of quarantine,” he notes.
productivity levels are nowhere near                           l   Immediate Demand Surge – Supply           l    Long-term Demand Shock – Supply
‘normal’. And the Western world is, at the                         Shock: Sectors providing food,                 Shock: Non-essential, premium/luxury
time of writing, largely still in lockdown.                        essential personal care and health             products and related industries such
It is fair to say that the impact of Covid-19                      goods have been experiencing                   as automotives, travel, hospitality and
on supply chains – not to mention                                  ‘stockpiling’ and demand in these              tourism are a part of the long-term
purchasing habits – has been immense.                              sectors has gone through the roof              demand shock – supply shock category
    Edi Poloniato, Global Head Working                             because of panic purchases. “Those             and will most likely experience a
Capital Solutions, Kyriba, a leading                               companies are struggling to meet               much lower recovery rate in demand.
provider of liquidity and supply chain                             exponentially increasing and                   “As such, they are likely to struggle the
solutions explains: “We are experiencing                           unexpected demand, despite core                most to avoid bankruptcies and serious
an unprecedented event. Even if some                               suppliers pushing the limits of their          cash flow crunch while wrestling with
vital sectors, for example agriculture,                            production capacity,” says Poloniato.          supply chain woes,” he believes.

  BOX 1: HOW DOES SCF WORK?

                                         1
                  Supplier
                                                                                                  1
                                                   2

                  Buyer
                                 5
                                     4
                                             SCF       3
                                                                                                                    2
                                                           6

                  Financial Institution
                                     PLATFORM

         1     Purchase orders

         2     Goods/services and invoices

         3     Confirmation/approval of invoices
                                                                                5
         4     Request for discount facility                                             4                                        3
                                                                                                            SCF
         5     Discounted finance provided

         6     Invoice payment
                                                                                                                                      6

   SCF can be an attractive way for companies to improve their working
   capital position. Through SCF, supplier invoices can be paid in advance of
   the invoice maturity date, for a lower financing cost than the suppliers’
   own source of funds, by leveraging the buyer’s credit rating. In return, the
   buyer is typically able to optimise/standardise payment terms.
                                                                                                    PLATFORM                                  Source: PwC

TMI | ISSUE 276                                                                                                                                             9
COVER STORY

                                                        James Binns, Global Head of Trade and                 more aware of the importance of their
                                                        Working Capital, Barclays, agrees that it is          smaller suppliers – and the cash flow
                                                        a mixed picture. “As Edi has highlighted,             issues these types of businesses face.
              With third-                               sectors related to food, healthcare, or daily         Interest in financial solutions to reach the
                                                        essentials are currently experiencing high            longer tail of smaller suppliers is therefore
           party platforms                              demand, so some corporates are looking                gathering pace.”
             performing                                 for additional working capital to help
                                                        meet that demand. At the other end of the             Early payment solutions
               dynamic                                  spectrum, in the leisure and hospitality
             discounting,                               sector, and certain areas of the transport
                                                        and travel sector, for example, businesses
                                                                                                              Against this backdrop, an increasing
                                                                                                              number of buyers are looking to leverage
            buyers can use                              are looking for assistance via government             reverse factoring, also known as supply
          their own funds to                            schemes such as the UK’s Coronavirus
                                                        Large Business Interruption Loan Scheme
                                                                                                              chain finance (SCF), solutions for their large
                                                                                                              and medium-sized suppliers (see box 1),
           assist suppliers.                            (CLBILS), which helps businesses to                   while deploying dynamic discounting (see
                                                        access finance up to £200m.”                          box 3) for their smaller suppliers.
                                                           For those sectors that are impacted in                Poloniato explains: “If the buyer does
                                                        less extreme ways, explains Binns, “we                not want its working capital to deteriorate
                                                        are seeing clients use a mix of CBILS                 or if it wants to increase its free cash
                                                        (for smaller businesses) and CLBILS                   flow by extending the payment terms,
                                                        with working capital solutions. This is an            implementing an SCF programme can
                                                        interesting trend as corporate treasurers             be an efficient solution. While this days
                                                        are proactively re-evaluating funding                 payable outstanding (DPO) strategy
                                                        solutions, looking beyond the more                    obviously ‘generates’ cash, it does not
                                                        traditional overdraft and debt-related                have to be applied at the expense of
                                                        avenues they have relied on previously”.              suppliers which may especially be
                                                           As a result, Binns believes there                  feeling the crunch of quarantines,
                                                        is rapidly growing awareness of the                   intermittent production cycles and
                                                        funding requirements of supply chains                 distribution challenges. That is why
                                                        and the sustainability of supply chains               buyers can help suppliers by offering early
                                                        going forward. “While buyers are looking              payment terms via SCF banking partners.”
                                                        to optimise their payment terms, they                    Meanwhile, “With third-party platforms
                                                        are equally aware of the need to help                 performing dynamic discounting,
                                                        suppliers survive the crisis in order to              buyers can use their own funds to assist
                                                        maintain the integrity of their supply chain          suppliers. This enables financing to reach
                                                        for the future. Buyers are also becoming              much further down the supply chain than

 BOX 2: THE BENEFITS OF SCF PROGRAMMES

     During the financial crisis of 2008, which generated demand shocks           l   Providing financial support for suppliers with internal or external
     and triggered significant global supply chain risk, many companies               funding – When a critical supplier’s financial health is more adversely
     (especially those in manufacturing and retail sectors) found solace in SCF       impacted than the company itself, it may be advantageous for the
     programmes to help improve their survival rate and future preparedness           company to quickly propose early payment programmes to suppliers,
     during the liquidity crunch.                                                     either with its own cash (dynamic discounting) or through external
        According to Poloniato, Kyriba’s customers who adopt a working                funding sources without extending existing payment terms (SCF).
     capital optimisation programme through SCF, benefit from numerous            l   Gaining ‘preferred buyer status’ – In industries in which suppliers
     advantages, including:                                                           are in high demand, investing in working capital optimisation
                                                                                      programmes will pay out a ‘capacity dividend’ to secure production
     l   Reducing the cash conversion cycle/supplementing cash flow –                 lines immediately or in upcoming demand surge periods.
         Companies experiencing a third-degree cash flow crunch can extend        l   Supporting alternate supply chain sourcing/diversification –
         payment terms with an SCF programme. This will enable suppliers to           Companies that need to set up new production facilities or secure/
         be paid earlier, shielding them from the negative impact of prolonged        develop alternate supplier sources to avoid high dependencies on a
         payment terms. SCF programmes enable buyers to significantly                 single region or entity will require investment capital. Such capital can
         reduce their cash conversion cycle, freeing up cash flow while also          be sourced from supply chains when payments are streamlined with
         incentivising the participating suppliers with accelerated payments.         working capital management programmes such as SCF.

10                                                                                                                                              TMI | ISSUE 276
COVER STORY

SCF, and onboarding is typically rapid       about is getting paid and on time, not           funding the vendors that we already bank
since the technology is sophisticated and    whether it is the buyer’s own money or           via that platform,” he notes.
the KYC burden is reduced as there is        money from a bank. So, solutions such as            This is music to Sharp’s ears. “Being
no bank or 3rd party funding involved,”      Taulia are gaining significant traction as       able to mix SCF and dynamic discounting
Binns adds.                                  more organisations see the benefits, and         in a single platform will be vital in order
   Colin Sharp, SVP EMEA, C2FO, echoes       the flexibility for the long tail of suppliers   to serve all of the supply chain – and for
this, saying: “Financial supply chain        compared with bank-led solutions. It             the buyer to meet and exceed internal key
solutions need to be available for all       doesn’t matter how large or small your           performance indicators (KPIs) as they
suppliers, especially the more delicate      business is, and suppliers can be enrolled       move between working capital, margin
small and medium businesses which are        in as little as 90 seconds.”                     and so on,” he adds.
underserved by the financial markets. Our       Flipping between SCF and dynamic                 Such a set-up is also a priority for
Dynamic Supplier Finance enables the         discounting solutions is also becoming           Taulia, says Rieskamp. “We have recently
support of all suppliers, large and small.   easier for those buyers running a mix
Moreover, as James alluded to, the fact      of the two initiatives, says Poloniato.
that platforms like C2FO are highly          “Technology can help buyers to switch
digitised, and unnecessary paperwork         easily from one technique to another               BOX 3: WHAT IS DYNAMIC
has been eliminated, means that the          depending on their cash situation without          DISCOUNTING?
lead times to onboard a supplier are         impacting their internal procedures and
vastly reduced. Dynamic Supplier Finance     their suppliers. We see examples of buyers
is a highly regarded C2FO innovation, that   setting up liquidity thresholds that trigger       For those unfamiliar with the terminology,
allows funding from the buyer’s own cash,    the use of dynamic discounting or supply           dynamic discounting is a solution that
and from our bank and non-bank funding       chain finance, for example.”                       leverages buyers’ unused cash and gives
network, providing seamless flexibility to      Here, Binns adds that, in future,               suppliers flexibility in taking payments
choose the best funding option(s) for both   corporates are likely to want to see SCF           earlier than the due/payment date,
the buyer and its suppliers.                 and dynamic discounting integrated                 in exchange for a small discount. It is
   For buyers with cash that isn’t           into a single, bank-agnostic platform, so          ‘dynamic’ because it can enable suppliers
generating great returns (not uncommon       that buyers can manage the needs of all            to strike the right balance between cost
in current conditions), deploying            their suppliers – including the long tail          and payment date. Generally, the earlier
funds to suppliers through dynamic           – in one place. “Certainly, our strategy           the payment is made, the greater the
discounting, and improving gross margin      at Barclays is to embrace third-party              discount will be.
in the process, can be an attractive         platforms and we are working to connect
                                                                                                                              Source: Taulia
option – even more so in times of crisis.    to them in the near future. The ultimate
Michael Rieskamp, MD Europe, Taulia,         idea would be to offer clients connectivity
notes: “Ultimately, all the supplier cares   via their platform of choice and to assist in

 JAMES BINNS                                   EDI POLONIATO

  Global Head of Trade and Working             Global Head Working Capital
  Capital, Barclays                            Solutions, Kyriba

TMI | ISSUE 276
COVER STORY

announced a strategic alliance with               artisanal and time-consuming process.”                like e-invoicing is that the benefits are
J.P. Morgan which offers the bank’s clients       Furthermore, even organisations which                 typically soft or intangible and the costs
both the capability to onboard suppliers of       do have a type of e-invoicing solution                in time and resources to convert are high.
all sizes across the globe and the flexibility    in place often have a blind spot when it              We have a Fortune 10 client that has only
to toggle seamlessly between bank-funded          comes to interfacing with ERP (enterprise             1% of its invoicing left in paper format. It is
and self-funded early payments. This kind         resource planning) – which could, if                  cheaper for them to have 500 employees
of innovation is very exciting – and great        done correctly, speed up and streamline               accept, scan, and enter these invoices than
news for corporates.”                             the overall process. “In addition,                    convert that 1% to e-invoicing!”
                                                  electronic signatures are still rarely used
E-invoicing imperatives                           for the validation of purchase orders                 Rethinking risk
                                                  or quotes, for example, meaning that
To make the most of such an integrated            many organisations are missing out on                 An area that all the experts agree will
environment in the future, Rieskamp               efficiencies here.”                                   be advantageous to focus on as a result
believes that a renewed focus on                     The Covid-19 crisis is therefore an                of the Covid-19 crisis is improved risk
e-invoicing is also called for. “Getting paid     opportunity for organisations to recognise            management and mitigation in the
on time, or early, requires invoices to be        the need to speed up their e-invoicing                supply chain. Binns comments: “Given
sent to the right place, and received in          process, believes Poloniato. “Not least since         the growing awareness of concentration
a timely fashion and in the right format.         electronic invoices will become mandatory             risk within supply chains, we expect to see
Unfortunately, this isn’t always the case.”       in B2B exchanges between some countries,              greater focus on contingency planning
   Everyone knows that paper invoices are         like France, within the next three years.”            post-crisis.” Where concentrations exist
inefficient and costly, this is why shared           Despite the obvious benefits, building             around particular countries or particular
service centres (SSCs) and business               the business case for e-invoicing is not              suppliers, he believes large suppliers will
process outsourcing (BPO) became so               always quite so easy, says Jordan Novak,              now be looking to diversify their supply
popular – a place where low-cost workers          SVP, Market Innovation, C2FO. “The                    chains in order to mitigate or at least
could rekey information from paper                problem with many of the processes                    minimise that risk. This could potentially
invoices into ERP systems. But no one
anticipated SSCs being shut down entirely,
and the pandemic has completely changed
the way invoices are dealt with.
   “Many companies have begun emailing
invoices as a stop-gap, but this still requires                Coping with additional demand will
the customer to input data manually                        be tough – and the right funding needs to be
into their accounting system, leading to
slow approval times and the risk of error.                 in place to help see them through the rapid
E-invoicing is therefore receiving a great
deal of attention and there are solutions in
                                                                          change of pace.
the market that make it very easy to convert
old invoice templates into an electronic
invoice that suits the format needs of the
buyer – with fields like the order number            BOX 4: GOING GREEN
clearly marked,” Rieskamp explains.
   In response to Covid-19, Taulia has
launched an initiative called Rapid Start            As companies review their supply chain risks and financing arrangements, and potentially sign
Invoicing, which can be implemented                  up new suppliers, there is an opportunity to improve the sustainability of supply chains – in
within seven days. This gives suppliers the          terms of Environmental, Social and Governance (ESG) goals.
ability to submit invoices electronically and           “One of the things the global stay-at-home orders have shown us is the impact economies
enables buyers to digitise their accounts            have on the environment,” says Novak. “From the suddenly clear waters of Venice to the
payable (AP) processes, while keeping on             bright blue skies of Delhi, we’ve been shown a glimpse of a cleaner world. I think this will drive
top of outgoing payments and keeping                 companies and governments to incentivise ESG-led programmes to a greater degree.”
employees engaged in the business.                      And with the growing demand for SCF, corporates and banks can do more to ensure ESG
“As such, there’s a great deal of value in           principles are embedded in these programmes from the get-go, believes Binns. “Equally, with
implementing e-invoicing, and it becomes             buyers looking for new vendors, in a bid for diversification and risk mitigation, it is more than
even more powerful when used in                      likely that there will be an element of ESG consideration during the selection process.”
conjunction with a solution like an early               Rieskamp agrees: “I believe sustainability will be a continuing trend in the financial supply
payment programme,” he believes.                     chain space. Yes, we will see more ethical and green criteria being built in to SCF solutions, but
   Poloniato agrees: “Companies are                  we will also see the social aspect of ESG coming to the fore as buyers act on their responsibility
generally under-equipped with e-invoicing            to financially support suppliers – from the biggest to the smallest.”
solutions. Invoice processing is still an

12                                                                                                                                        TMI | ISSUE 276
COVER STORY

mean bringing new suppliers onboard.              prefer to hold the inventories
   Increased risk in global supply chains         near-shore, with a trusted
could also see companies rethinking where         logistics partner.” This trend
they source products from, and whether            is likely to be a particular focus
technologies such as 3D printing might be         once recovery begins, and global demand
advantageous. “Of course, it’s an emerging        begins to spike.
technology and it is more relevant in certain         Elsewhere, the digitisation of documents
sectors, such as white goods, components          in physical supply chains will also likely
and toys, but it will be interesting to see       accelerate as companies look to have
whether Covid-19 drives an increase in            greater visibility and control
the use of 3D printing in supply chains,          post-crisis, adds Rieskamp.
with more production being on-shored or           “Track and trace capabilities
localised as a means to improve business          from source to destination
continuity,” notes Binns.                         are becoming much
   The financing of 3D printing is also           more important. This ties
thought-provoking, he says. “First, there is      in nicely with digitisation
a certain amount of financing required for        of the financial supply
a local 3D printer. Then, there is intellectual   chain through e-invoicing,
property (IP) being sold, in terms of             which I believe will play an
programmes and patterns to operate the            important role in enabling
3D printer and make the required item,            corporates to be nimbler
which will result in a trade finance need to      throughout the recovery period.”
support these cross-border IP flows. This
will be an interesting area for treasurers        Recovery readiness                              funding needs to be in place to help see
to watch.”                                                                                        them through the rapid change of pace.
   Another point of development linked            Preparing for the economic recovery is          At the same time, average credit quality is
to contingency planning is the potential          in itself a challenge, with the risk of being   likely to have decreased, so there will be an
for logistics providers to hold and               under-resourced weighing heavily on             increased need for risk mitigation between
manage inventory. Binns comments: “I              corporates’ minds. “As and when recovery        different trading counterparties as well.”
believe we will see an uptick in inventories      begins, suppliers will need funding like           He highlights the potential for a return
being held, given the renewed focus on            they’ve never needed funding before             to more structured documentary trade
blockages and breakages in global supply          because their liquidity buffers will have       and the use of instruments such as letters
chains, but corporates may not wish to            been eroded by the Covid-19 crisis,”            of credit, both sight and usance. “These are
hold these additional inventories in their        explains Binns. “Coping with additional         highly effective supply chain finance and
own warehouses. Instead, they might               demand will be tough – and the right            risk mitigation tools and the accounting

 COLIN SHARP                                       JORDAN NOVAK                                    MICHAEL RIESKAMP

  SVP EMEA, C2FO                                    SVP, Market Innovation, C2FO                    MD Europe, Taulia

TMI | ISSUE 276                                                                                                                             13
COVER STORY

treatment is relatively simple and efficient.                       between buyer cash and third-party                   and their own funding to the broader
So, I hope that corporates will give greater                        funding in a simple experience for the               supply chain ecosystem. I hope that one
consideration to the power of some of                               supplier will be vital. This will also allow         of the positives coming out of the crisis
these tried-and-tested solutions, in the                            more effective steering of EBITDA,                   will be much greater awareness of what
right situation, as recovery takes hold,”                           working capital, free cash flow and supply           an optimal provision of funding across
says Binns.                                                         chain risk as internal KPIs and goals                supply chains looks like – and that large,
   Meanwhile, the role of governments,                              continually change. Pre-invoice funding              investment-grade buyers will continue
export credit agencies, and the various                             will also be important as the volume of              to recognise their role in influencing the
trade agencies, will be critical in ensuring                        purchase orders increases in line with               ecosystem to the benefit of their suppliers.
that the banks have the right level of                              economic activity.”                                  In the medium and long term, the benefits
credit appetite and credit limits behind                               Novak adds: “The key for companies                of such an approach to a large buyer – and
them to be able to support the recovery.                            will be dealing with the pandemic                    their suppliers – will be much greater than
“Without the right funding in place,                                hangover and putting financing                       short-term gains made through pushing
supply chains will not be efficient and                             programmes in place that are flexible                out payment terms, for example.”
they won’t be able to cope with the rise                            enough to pivot immediately in shifting                 Poloniato is starker in his guidance
in demand again. Ongoing collaboration                              economic conditions.” He notes that,                 around preparing for recovery. “One
between government, trade bodies                                    during recovery, “every supply chain                 thing is certain: when we come out of the
and banks will be vital, therefore,”                                system and solution needs to be able to              current crisis the world will be different.
cautions Binns.                                                     respond as quickly as those companies                Some experts predict that this is just a
   Sharp echoes this and highlights the                             which shifted manufacturing from                     preview and, unless we seriously change
need for multiple players to support                                cosmetics to hand sanitiser and drive                our course of actions and priorities, this is
financing during recovery. “Supply chains                           value deeper, up and down the supply                 just the first in a series of crises. Our new
will need to be viewed as an ecosystem,                             chain. This means true innovation, true              normal will be punctuated with an even
some of which can support the working                               on-demand technologies. It will not be               flow of quiet periods and prolonged crises.”
capital goals of the buyer and some of                              good enough in a recovering, fragile global             With this in mind, he believes
which need support from the buyer,”                                 economy to build infrastructure to support           organisations should strongly push for
he says. “The ability to access a diverse                           a single strategy or a single side of your           working capital programmes to shore up
pool of funding – bank and non-bank –                               fulfilment channel”.                                 liquidity preparedness while improving
will be important. As markets ease and                                 Looking at the bigger picture and                 their odds of success when the tide turns.
corporates have an excess of cash from                              thinking broader is also one of Binns’               “Remember it’s not a matter of if, but when.
the protective measures currently being                             key pieces of advice. “For years, I’ve               The winning companies will be those which
employed, they will want to deploy cash                             encouraged large buyers using SCF to look            can increase both their financial survival
effectively: the ability to mix seamlessly                          beyond their own working capital ratios              and success rates,” he concludes. n

     BOX 5: THE END OF JUST-IN-TIME?

      “The crisis is certainly a catalyst to review and rethink supply chain models,” says Rieskamp.
      “People have seen how vulnerable global trade is and how reliant businesses are on every link in                             Remember it’s
      their supply chain remaining connected. I imagine that just-in-time (JIT) manufacturing will be                                not a matter
      reviewed, as the risks are so high. I can see much greater attention being paid to managing risks
      in physical supply chains, generally.                                                                                        of if, but when.
         Novak also believes that JIT could suffer “JIT had its time in the sun in the 2000s and                                     The winning
      really showed its limits over the past few months. Having inventory, warehouses, and
      bricks-and-mortar stores showed the value in infrastructure, reduced stock keeping units,                                       companies
      and generalisation of product. JIT will still have its fit, but it has definitely taken a hit in this                          will be those
      environment.”
         Nevertheless, Sharp says that JIT is unlikely to change significantly due to the negative                                    which can
      inventory cost implications, but he believes diverse sourcing will be more prevalent, “with more
      supplier relationships to manage in more geographies as reliance on China reduces in favour of
                                                                                                                                    increase both
      multiple sourcing locations and cheaper labour e.g. Vietnam and Mexico”. This shift will have                                their financial
      implications for SCF geographies and currency coverage too, he cautions.
                                                                                                                                     survival and
                                                                                                                                    success rates.
     Note
     1 https://www2.deloitte.com/global/en/pages/risk/articles/covid-19-managing-supply-chain-risk-and-disruption.html

14                                                                                                                                                    TMI | ISSUE 276
INTERVIEW

A Turning
Tide for Trade

By Eleanor Hill, Editor

E
        bru Pakcan has recently been         Eleanor Hill (EH): We can’t ignore the      Financial markets then began experiencing
        appointed Global Head of             impact of Covid-19 on trade. What have      volatility as questions arose over
        Trade, Treasury and Trade            been the major knock-on effects to supply   manufacturing capabilities in Asia and the
Solutions, Citi. In this candid interview,   chains, in your view?                       robustness of global supply chains. The
she speaks about the impact of the                                                       situation intensified as Covid-19 spread
coronavirus pandemic on trade, and airs      Ebru Pakcan (EP): The situation is very     across the Middle East, Europe and US
her views on the digitisation of trade –     dynamic but, broadly speaking, we see       and companies grappled to ensure they
from the milestones already reached to       a three-stage impact. The first phase       had sufficient access to liquidity, and solid
the areas still requiring improvement. She   was the immediate shock to the global       supplier relationships.
also shares her best advice for treasurers   system. In the early part of 2020, Asia        The second stage saw organisations
when preparing for a return to ‘normal’.     was significantly impacted by the virus.    focus on the creditworthiness of

TMI | ISSUE 276                                                                                                                    15
INTERVIEW

customers, and the impact of the crisis on        to dynamic discounting. Buyers are trying       EH: How is the digitisation of trade
global demand. As such, companies have            to keep their supply chains stable and          progressing? Where is there still room for
been carefully reassessing credit limits for      assist suppliers through the crisis in any      improvement?
their clients and rethinking risk solutions.      way they can.
They have also been modelling the                                                                 EP: Trade is an enormous ecosystem,
potential knock-on effect to demand and           EH: Looking slightly longer-term, how           with so many different players – from port
attempting to forecast their receivables as       do you think the trade landscape and            and customs authorities to corporates,
reliably as possible.                             international sourcing might change as          banks and insurers. Aligning all of those
   The third phase is adapting to the new         a result of Covid-19? Will we see supply        stakeholders in a digital world is incredibly
normal as best as possible. Now that              chains shortening, for example? And will        tough when trade has been paper-based
companies have assessed the potential             just-in-time models still be popular?           for eons. Digitisation is a long journey that
impact on suppliers and buyers, they need                                                         no single institution is in charge of.
to determine how much demand they are             EP: There is no doubt in my mind that              Our approach is to focus on the parts
willing to supply in the months ahead –           we are going to see a long-term impact.         that Citi can directly influence. As such,
and what is realistic, factoring in a potential   Even before Covid-19, the challenging trade     we’ve made significant improvements in
second wave of the virus. This is by no           relationship between the US and China           our back-office processing to improve data
means an exact science, but companies             was driving certain industries and markets      management and data mining, as well as
would do well to start planning with six to       to reconsider international sourcing in the     deploying optical character recognition
12 month horizons in mind.                        context of supply chain resilience.             (OCR) and artificial intelligence (AI)
                                                     The pandemic has heightened this             capabilities. This means that, once
EH: You mentioned that companies are              re-examination of existing set-ups, and         documents or instructions make their way
rethinking their risk mitigation tools.           there is likely to be an uptick in domestic     into the bank, they are more or less 99%
Could you expand on that? Which types             manufacturing in geographies such as the        digital from that point.
of trade finance products are proving             US as a result. But companies also have to         With our own operations digitised, the
popular?                                          take into account the cost of sourcing closer   next step is to determine how to digitise
                                                  to home, where labour and parts are often       the interface between Citi and the rest of
EP: In general, we are seeing a move              more expensive. At a time when economic         the ecosystem. This is a complex task, but
back to basics. Over the last few years           growth is already under significant pressure,   we have made great progress in terms of
open account trade has rendered many              margins will be squeezed, so the cost of        improving the digital interface between
‘traditional’ trade finance products more         manufacturing will be under close scrutiny.     the bank and our clients, via electronic
or less obsolete. But in this heightened risk        Another behavioural change I expect to       banking channels, SWIFT FileAct and
environment companies are being more              see over the longer term is the shift towards   application programming interfaces (APIs).
cautious. Where new supplier relationships        digitising supply chains. E-commerce was        We expect to see greater uptake of these
are being put in place as a result of             already growing at 15-20% annually, and         digital solutions going forward, which will
disruption to existing supply chains, it          now that countries across the globe are in      help to further the digital agenda.
is not possible to perform due diligence          lockdown, virtual shopping is accelerating.        The hardest part of the journey involves
through physical site visits. Buying              Organisations that did not previously           the rest of the ecosystem – which is out of
organisations are therefore reliant on            interact with their customers through digital   individual institutions’ control. There are
digital due diligence, but this isn’t quite the   channels are swiftly realising the benefits     a number of consortiums that are driving
same – so they are looking for added risk         of doing so. Businesses and consumers are       progress in a collaborative way, however.
mitigation too. As a result, we are seeing        becoming much more familiar with buying         These bodies have impressive visions for
traditional tools such as guarantees come         goods and services online. It is reasonable     the future of trade, but execution of those
back into favour.                                 to expect that digital demand will continue     goals is tough, given the scale of the task in
   We are also seeing creative approaches         post-crisis, so companies will likely be        hand. More work is certainly needed in this
to supply chain finance, ranging from             re-assessing their sales and distribution       collaborative space to help achieve a truly
leveraging government liquidity schemes           strategies as a result.                         digital trade ecosystem.

           Trade is an enormous ecosystem, with so many
             different players – from port and customs
           authorities to corporates, banks and insurers.

16                                                                                                                             TMI | ISSUE 276
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