Sustainability Report 2020 - KATHMANDU HOLDINGS LIMITED
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KATHMANDU HOLDINGS LIMITED Sustainability Report 2020
2 INTRODUCTION 3
Chairman and
CEO report.
KATHMANDU HOLDINGS LIMITED
With the joining of our three brands,
Kathmandu, Rip Curl and Oboz,
we're excited to launch our first
combined sustainability report this
year. And what a year it has been!
As our family of brands grows, we
have new opportunities and new
challenges. We can leverage each of
our strengths to work together for
an even greater impact.
The challenge in the coming years
will be to expand our B Corp
certification and Fair Labor
Organisation accreditation across
the group. DAVID KIRK XAVIER SIMONET
CHAIRMAN GROUP CHIEF EXECUTIVE OFFICER
Despite the impacts of Covid-19, all
three brands have made significant
strides in sustainability this year.
Kathmandu celebrated 100%
responsible cotton across its range.
Oboz launched its first range with
sustainable materials, and Rip Curl
celebrated it's 20th year anniversary
of Rip Curl planet day.
People continue to be a huge focus
for our organisation as we extend
our efforts to improve the lives of
workers in our supply chain and look
for new ways to support our teams.
Covid-19 threw many challenges to
our brands, but each of them have
found ways to learn from these
challenges and make the most of
the opportunity to rethink the way
we operate.
Lake Wakatipu, Queenstown,
New Zealand
4 HIGHLIGHTS 5
Kathmandu
Holdings 2020
sustainability
B+
20
ANNIVERSARY
TH
YEAR
OF RIP CURL
highlights.
PLANET DAY
SCORED A B+ IN THE COLLABORATED WITH
ETHICAL FASHION KATHMANDU ON
REPORT TWO YEARS DEVELOPING OUR
RUNNING SUSTAINABILITY JOURNEY
IN OUR RANGE 30% RECYCLED PLASTIC
IN OUR POLYBAGS FSC
CERTIFIED
RECYCLED PAPER
SWING TAGS ON
PRODUCTS
40M
100%
SUSTAINABLE LAUNCHED THE SYPES AND
BOZEMAN COLLECTIONS
COTTON CONTAINING RECYCLED
MATERIALS AND ALGAE
BOTTLES WORTH OF FRESH WATER BLOOM INSOLES
SAVED BY MOVING TO
SOLUTION-DYED FABRICS
3.3
N EL STORE IN
(2017—2020) PA AU
AR OBTAINED THE
ST
L
RAINBOW TICK
SO
RA
30 1
CERTIFICATION IN
st
LI A
1ST
NEW ZEALAND FOR IMPROVED GENDER DIVERSITY
M+ EMBRACING DIVERSITY IN OUR TEAM WITH NOW
•
•
AND INCLUSION
41% FEMALE MILLION
1ST
LI A
PLASTIC BOTTLES
A
SO
RECYCLED THROUGH
TR
REPRESENTATION TREES PLANTED SINCE
L
S
OUR REPREVE PRODUCT
AR
AU PA THE COMPANY STARTED
RANGES (2015—2020) EL STORE IN N
6 7
Contents.
10 Ta matou rerenga 64 Our journey 96 Our journey
– our journey True to the trail comes alive with our brand We’re excited to move into a new era of
compass. sustainability.
Beyond B Corp and progress on our
five-year plan.
72 Our suppliers 102 Our suppliers
18 Nga kaiwhakarato A narrow supply chain leads to deep A philosophy of relationships underpins our
relationships. supply chain work.
– our suppliers
Our first report under the Modern Slavery Act is
a chance to share our vision.
76 Our products 106 Our products
Bozeman range begins sustainability Sustainable collection and recycled
exploration. swimwear.
24 Nga hua
– our products
100% sustainable cotton and a move to more 80 Our footprint 110 Our footprint
New Zealand made products. Doing the right thing becomes more Plastic polybags get greener and a shift to
tangible. responsible swing tags.
36 Ta matou tapuwae
– our footprint 84 Our community 116 Our community
First solar-powered store opens on our road to Partnerships led by our brand compass. We surf, we care and we’re supporting groms
carbon zero. across the globe.
46 Ta matou hapori 90 Our team 122 Our crew
– our community Big strides in diversity and culture. Growing leaders and managers as an equal
Using our networks to increase connection to opportunity employer.
the outdoors.
54 Ta matou ranga
– our team
Values shine in challenging times.
8 9 Summit Club member Brando hiking the Paparoa track.
10 OUR JOURNEY 11
Ta matou
rerenga.
Our journey.
Summit Club members Ronja and
Daniel exploring in Queenstown.
12 OUR JOURNEY 13
Our journey. Best for the world
2025
Kathmandu CEO Reuben Casey that real people are making our BEST FOR THE PLANET 2025 GOALS OUR PROGRESS THIS YEAR TOWARDS ACHIEVING
looks at what’s beyond B Corp and products, and the decisions we make OUR 2025 SUSTAINABILITY GOALS.
• Net zero environmental harm from
how we’re tracking one year into our have a real impact on their lives.
our business operations.
five-year plan.
I’m proud of the work we’ve done to
• 100% of products designed,
Last year, we announced our five-year improve the lives of our employees
developed and manufactured
plan, Best for the World, which has too such as achieving the Rainbow
using elements of circularity
three pillars: people, planet and Tick, which is especially important for
practice. making sure the 16% of our staff who
principles. BEST FOR PEOPLE
identify as LGBTQIA+ feel safe and
We obtained our B Corp certification, LOOKING BACK
supported at work. As part of our
and now we’re going further – working
response to Covid-19 we’ve introduced We can’t talk about this year without
to become a leading global B Corp.
more flexible working policies this year, mentioning Covid-19, which saw
To achieve this, we need to start at and we are looking for ways to stores across Australia and New
the top. This year, we’ll be embedding support more women into future Zealand shut in March. We worked
sustainability into our governance senior leadership roles. with our suppliers to minimise the
by introducing sustainability key ACHIEVED COVID-19 SUPPLIER INTRODUCED MORE PROVIDED EDUCATION
impact on them, and we are pleased
performance indicators for senior RAINBOW TICK COMMITMENT FLEXIBLE WORKING POLICIES TO 18,969 PEOPLE*
BEST FOR PEOPLE 2025 GOALS that they’ve reported fewer than 5%
leadership. of layoffs. We see our suppliers as
• Empower our community to
partners, and some have been
change 100,000 lives.
BEST IN PRACTICE partners for a very long time.
• All our team members embody our
Being a B Corp comes with a lot of
purpose and values.
Covid-19 has reduced our resources BEST FOR THE PLANET
responsibility, and if we don’t have significantly, but we’ve managed to
that responsibility embedded right at • All direct suppliers across our protect our commitment to
the top, it can be easy to overlook. business meet our minimum sustainability. Having less money to
Embedding sustainability into senior expectations on their social spend means we’ve got to have more
leadership helps formalise our B Corp and environmental impacts. focus on what matters. We’re aiming
commitment and also sends a strong for a ‘less but better’ approach that
statement to our team and our BEST FOR THE PLANET allows us to focus on what makes the
customers that we are committed. biggest impact.
Our biggest challenges will be
introducing the concepts of circularity FIRST RANGE USING FIRST 100%
BEST IN PRACTICE 2025 GOALS
to our business. It’s a big challenge for OCEAN PLASTICS SOLAR-POWERED STORE SUSTAINABLE COTTON
• Become a leading Global B Corp. our industry as a whole, but we’ll have
to make progress there to achieve our
• Integrate circular economy
goal of integrating circularity into our
principles within our business.
business by 2025.
BEST FOR PEOPLE We’re proud to have our first solar-
powered store in Melbourne this year
We released our social impact and hope to expand this initiative.
statement intending to positively
change the lives of 100,000 people by We also achieved 100% sustainable BEST IN PRACTICE
2025, and this is the area of our plan cotton in our range and introduced
that excites me the most. the Moana range of backpacks made
with recycled ocean plastics.
Every time we talk to our community,
customers and shareholders, human January’s bushfires in Australia had a
rights is their number one priority. huge impact on our biggest market,
This drives us to focus on the people in and we felt compelled to respond.
our supply chain rather than on With the help of our customers, we REUBEN CASEY
ticking boxes. I think it’s important for managed to raise $110,000 for the CEO
all of us as consumers to remember bushfire recovery.
LOOKING AT SUSTAINABILITY COLLABORATING WITH RIP CURL
KPIS FOR SENIOR LEADERSHIP ON THEIR B CORP JOURNEY
* Direct education provided to children
and adults via AHF and NZHT
14 OUR JOURNEY 15
Our partners. B CORP
Certified B Corporations®
MEMBER
TEXTILE EXCHANGE
Our membership with the
AUSTRALIAN PACKAGING
COVENANT ORGANISATION
(B Corps™) are for-profit Textile Exchange supports We submit an annual report
companies that use the our materials strategy, and and action plan to APCO,
power of business to build a ww
w.T
ex t i l e E xc h a n g e
.or
g we also participate in their which supports our
more inclusive and Preferred Fiber & packaging and waste
sustainable economy. Benchmarking Programme. strategy.
OUTDOOR INDUSTRY CANOPY AUSTRALIAN HIMALAYAN
ASSOCIATION FOUNDATION
We have been partners
We participated in OIA’s with Canopy since 2016. We have been partners with
Sustainability Working Group, We work with them to use the AHF since 2011. We work
a collaborative platform of more our influence in our fabric with the AHF to support
than 300 outdoor brands and supply chain to protect the communities in Nepal, the
suppliers working together to world’s remaining ancient nation that inspired our brand.
identify and implement better and endangered forests
business practices. and endangered species
habitat.
SUSTAINABLE APPAREL LEATHER WORKING GROUP HIMALAYAN TRUST
COALITION NEW ZEALAND
Our work with the LWG helps
Membership of the SAC gives us to assess the environmental We have partnered with the
us access to the Higg Index compliance and performance Himalayan Trust to further
modules. We’ve been using the capabilities of our tanneries improve outcomes in
index since 2014, which and to promote sustainable education in remote rural
supports our sustainability and appropriate Nepal.
strategy. The index guides us environmental business
on the environmental and practices within the leather
social impacts of our products industry.
and how we can improve.
FAIR LABOR ASSOCIATION CARBON DISCLOSURE ELEVATE
PROJECT
We became the first brand in ELEVATE is our chosen supply
the southern hemisphere to We submit an annual report chain partner and an industry
achieve FLA accreditation. to the CDP, which supports leader in sustainability,
our carbon measurement auditing and improvement
This verifies that our social
and reduction programme. services.
compliance programme in our
supply chain exceeds the most
stringent global standards.
BLUESIGN® TOITU ENVIROCARE RAINBOW TICK
Our bluesign® system Our membership with We achieved our Rainbow Tick
partnership supports our Toitu Envirocare helps us certification this year, which
chemicals management to measure, manage and demonstrates our commitment
programme, materials and reduce our carbon footprint to diversity and inclusion in the
products so that they are through our annual workplace and creating a
environmentally and carbonreduce certification. supportive work environment for
socially friendly. our team members.
16 OUR JOURNEY 17
KEY
Our world.
FACTORIES
99 TOTAL
China (76), Vietnam (12),
Indonesia (3), New Zealand (3),
Nepal (1), Italy (1), Spain (1),
Taiwan (1), Israel (1)
Greenland
MATERIALS SOURCING
China, Taiwan, Australia,
New Zealand, South
Africa, Germany, India,
South Korea, USA, Japan,
Costa Rica, Brazil
Russia
Norway
Scotland
England Germany
OPER ATIONS
Canada Ireland Poland
Wales
Netherlands New Zealand
Belgium Austria Ukraine 49 stores
France Turkey
1 distribution centre
Macedonia China
1 headquarters – Christchurch
Spain Australia
Portugal Italy Greece
USA South Korea 116 stores
Japan
Malta Lebanon 1 distribution centre
Iraq
Israel Afghanistan
Nepal 1 headquarters – Melbourne
Bhutan
Mexico Thailand Taiwan
Bangladesh
Honduras
Costa Rica Cambodia
India Vietnam
Philippines
Venezuela Sri Lanka COMMUNITY
Malaysia
Indonesia SPONSORSHIPS
Ecuador
24 adventure sponsorship
Timor-Leste winners travelled to
Peru Brazil Tanzania Philippines, Nepal, India, Bhutan,
Greenland, Australia (Coffs
Harbour and Tasmania), Peru,
Zambia Fiji Samoa New Zealand, Norway, England,
Tonga Tanzania
Zimbabwe
698 adventure sponsorship
Chile recipients
Australia
South Africa
Argentina
New Zealand
53 NATIONALITIES
ACROSS OUR TEAM
Afghanistan, Argentina, Australia,
Austria, Bangladesh, Belgium, Brazil,
Canada, Cambodia, Chile, China,
Ecuador, England, Fiji, France,
Germany, Greece, Honduras, India,
Indonesia, Iran, Ireland, Italy, Japan,
Lebanon, Macedonia, Malaysia,
Malta, Mexico, Nepal, Netherlands,
New Zealand, Philippines, Poland,
Portugal, Russia, Samoa, Scotland,
South Africa, Spain, Sri Lanka,
Taiwan, Thailand, Timor-Leste,
Tonga, Turkey, Ukraine,
United States, Venezuela, Vietnam,
Wales, Zimbabwe
18 OUR SUPPLIERS 19
kaiwhakarato.
Nga
Our suppliers.
Thi Thanh Huyen, a worker at TGI
factory outside of Ho Chi Minh City,
Vietnam.20 OUR SUPPLIERS 21
Covid-19 ethical
Our first report fashion commitments
under the Modern WE COMMIT TO SUPPORT
WORKERS’ WAGES BY HONOURING
SUPPLIER COMMITMENTS.
Slavery Act. WE COMMIT TO IDENTIFY AND
SUPPORT THOSE WORKERS AT
GREATEST RISK.
“Our Modern The Australian Modern Slavery Act
came into force in 2018, requiring all
therefore moved away from a pure
compliance model to one that
WE COMMIT TO LISTEN TO
THE VOICES AND EXPERIENCE
Slavery Act companies operating in Australia to recognises each supplier’s strengths OF WORKERS.
report annually from this year on the and challenges.
statement risks of modern slavery in their supply
We have given workers a voice with WE COMMIT TO ENSURING
reflects our wider chains and how they will address
those risks.
innovative social media WORKERS’ RIGHTS AND SAFETY
communication channels and ARE RESPECTED.
approach to We prepared our first report this year, anonymous confidential worker
sustainability, outlining our unique approach to
human rights in the supply chain.
surveys that workers can complete
using their mobile phones. WE COMMIT TO COLLABORATE
but it’s much The International Labor Organization Kathmandu partners with ELEVATE to
WITH OTHERS TO PROTECT
VULNERABLE WORKERS.
more than that.” has reported that 89 million people1 manage our audits and worker
experienced some form of modern surveys and facilitate the necessary
slavery in the last five years, and the improvement projects in our factories. WE COMMIT TO BUILD BACK
GARY SHAW BETTER FOR WORKERS AND
impact of Covid-19 is expected to Nguyen Hoang Huy, a worker at
“Our Modern Slavery Act statement THE WORLD.
CORPORATE SOCIAL increase these numbers. TGI factory is provided protective
reflects our wider approach to gear for his safety.
RESPONSE-ABILITY MANAGER
As a certified B Corp, our supply chain sustainability, but it’s much
approach is framed by a benefit more than that,” Gary says.
mindset. This requires a new business
“For me, it is an exciting invitation to
model that puts equal weight on
challenge the existing predominant
profit and people. As authors Justine They will work to align with our face desperate circumstances as their delay some orders, we did not cancel
business model, which relies on
Nolan and Martijn Boersma write in standards, methodology and mindset only means of income has ended. any. This helped our suppliers to plan
growth for growth’s sake. It is this
Addressing Modern Slavery2, modern – moving away from a compliance- There are more beneficial and ethical for the future while keeping workers
model that is destroying our planet
supply chain management tends to based model to one that relies on ways to respond to the crisis, and this meaningfully employed.”
and is ultimately a very uninspiring
be more “aimed at treating the partnership and trust. is what Baptist World Aid (BWA),
and short-sighted way of doing In April, we sent a survey to all of our
symptoms than tackling the Tearfund and the International Labor
business. What we are proposing is a Both brands will also work with suppliers to understand more about
underlying causes: the very nature of Organization (ILO) are asking of
new lens through which to see ELEVATE as their supply chain partner. how they have been affected.
our business model”. companies with a new call to action.
business. If Kathmandu can go all the
The Kathmandu approach goes way with this idea, I think we’ll be one “We all have the same goal when it "80% of our suppliers replied to the
The decision was made to cancel the
beyond compliance to working of the most exciting companies on comes to our respective supply chains, survey and the results showed that
annual Ethical Fashion Report for
alongside our suppliers to put people the globe.” which is protecting and enhancing the fewer than 5% had to lay anyone off
2020, and instead BWA and Tearfund
at the heart of our work. “Over the wellbeing of workers. This also leads to which was very encouraging."
asked companies that normally
last five years, we have been shifting a more efficient and profitable
RIP CURL AND OBOZ ALIGN WITH participate to outline how they are
our suppliers to those who share our business. It is great that we can
KATHMANDU ON CSR responding to Covid-19, given the
values of transparency and leverage the combined weight of the
impact on workers in their supply
collaboration and are willing to work The Kathmandu team has been three brands under the Kathmandu
chains.
together on sustainable developing our supply chain umbrella to facilitate this,” says Gary.
improvement,” says Corporate Social management for many years now and Gary says this was an opportunity for
Response-ability Manager Gary Shaw. is recognised by our Fair Labor WORKER WELLBEING IN THE FACE Kathmandu to reinforce the
Association accreditation and B Corp OF COVID-19 company’s mindset, approach,
Audits are the main mechanism used status as a leader in this area. We are and values.
to monitor compliance in the supply excited to report that both Oboz and When large companies around the
chain, and they can be useful in world began cancelling orders due to “Many countries have no safety net
Rip Curl have decided to embrace and
flagging issues. However, they have Covid-19, it had a devastating effect for workers who lose their jobs.
participate in our approach to
generally failed to make a difference on the garment industry. Millions of When COVID 19 hit, we called our
corporate social responsibility (CSR)
to the lives of workers. We have workers have been laid off and now suppliers and while we did have to
and supply chain improvements.
1. International Labour Organization and Walk Free Foundation (2017).
Global Estimates of Modern Slavery: Forced Labour and Forced Marriage.
2. Nolan & Boersma (2019). Addressing Modern Slavery.22 OUR SUPPLIERS 23
COLLABORATING WITH OTHER TRAINING THE TRAINERS exploitation and how to keep
BRANDS families and children safe from
This year, we partnered with a non-
online predators.
Our regular audit schedule was governmental organisation to run
disrupted by Covid-19. Regular travel modern slavery prevention training in “The supplier came back and said the
was disrupted and in most cases a Vietnamese factory. When we first training was empowering – a huge
restricted. Physical audits would put approached the supplier about this success,” says Gary. “It was certainly
both workers and auditors at risk. opportunity, there was little interest a very cost-effective way for us to
as they did not think Vietnam had a make a powerful, immediate and
We therefore decided to collaborate
problem with modern slavery. meaningful difference.”
more closely with other brands and to
Tragically, on 23 October 2019, the
share audits more openly. We also The next step is to look at expanding
bodies of 39 Vietnamese nationals
worked with our supply chain partner this programme to other suppliers.
(29 men, two boys and eight women)
ELEVATE to create and use a remote We were invited to meet with the
were found in the trailer of an
assessment process that allows Vietnamese Government to discuss
articulated refrigerator truck in the
factories that are due for an audit to this and other CSR initiatives.
United Kingdom. They are believed to
submit the relevant documents and
have been victims of modern slavery. “Unfortunately, the meeting was
photographs digitally for review.
The supplier then contacted cancelled because of Covid-19, but we
Corporate Social Response-Ability Kathmandu and agreed to partner are hoping this will develop into a very
Manager Gary Shaw says the remote with us in this trial. cool example of corporate, NGO and
audits are not as robust as an in- government collaboration,” Gary says.
Using a ‘train the trainer’ model, we
person audit. “But it’s better than
paid a local Vietnamese NGO to
stopping audits completely. It shows
educate trainers about modern
our ongoing commitment to working
slavery prevention and the
with suppliers to both respect the
circumstances that can lead to people
impact of Covid-19 on their business
being more susceptible to slavery.
while continuing to safeguard and
It also covered child abuse, sexual
improve the lives of workers.”
OUR SUPPLIERS
2020
99
FACTORIES KATHMANDU
PARTNERS WITH
39
SUPPLIERS KATHMANDU
PARTNERS WITH
100%
NEW SUPPLIERS SCREENED
USING SOCIAL CRITERIA
62
CORRECTIVE
ACTION PLANS
*
12
TOTAL AUDITS
10 EXITS
680
HOURS TRAINING STAFF
Nguyen Tan An, a worker at TGI
factory outside of Ho Chi Minh City,
Vietnam.
* Due to COVID 19, we approved a lot more copy audits than normal as it was prudent to do so (35).
Kathmandu completed 12 of our own audits, a smaller number than normal because of this.24 OUR PRODUCTS 25
Nga hua.
Our products.
Our product team sewing samples in
our Christchurch office workshop,
that will later be used to create our
NZ Made Aotearoa T-Shirts.26 OUR PRODUCTS 27
Why 100% sustainable
Summit Club members Jared and
Hayley wearing our sustainable
cotton T-Shirts in Cuba.
cotton is not the end
of the story.
“We want to move We set a target to have 100%
sustainable cotton in our range by
For pure sustainability, nothing beats
recycled cotton, which uses factory
from not just 2020, and we are proud to have hit waste to create a new yarn with no
that goal this year with the release of dyeing.
taking resources our Summer 2020 range.
“Recycled cotton – like all recycled
to giving back This was an important goal because materials – fits better into our aims to
cotton production uses a large move towards a circular economy
resources. That’s amount of water and around 25% of where we can work towards closing
what we’ll be the world’s pesticides. the loop,” says Kathmandu Head of
Product Innovation and Product
exploring next.” To reach our 100% sustainable cotton
milestone, we used a mix of organic,
Sustainability Manu Rastogi.
recycled and Better Cotton Initiative So now that we’ve reached 100%, is it
MANU RASTOGI (BCI) cotton. time to pat ourselves on the back and
HEAD OF PRODUCT INNOVATION relax? Definitely not, says Manu.
Organic cotton is grown with no
AND PRODUCT SUSTAINABILITY pesticides or chemical fertilisers. “Reaching 100% sustainable cotton
This is great, but the difficulty in only means we are 100% ‘less bad’.
shifting from traditional to organic Now we need to shift from reducing
cotton meant the transition was slow our impact to doing good. The next
and the numbers small. Enter BCI – challenge is to think about what is
now the largest sustainable cotton beyond sustainability and look at
programme in the world – creating regenerative agriculture,” Manu says.
long-term change by helping farmers
There are some exciting trials in place
grow cotton in a way that reduces
for regenerative cotton as well as
stress on the environment and
other textiles such as leather and
improves the welfare of farming
wool.
communities.
“We want to move from not just
BCI has trained 1.6 million cotton
taking resources to giving back
farmers in 21 countries on five
resources. That’s what we’ll be
continents.
exploring next.”
100%
2020
99%
2019
Our sustainable
cotton journey
78%
2018
74%
2017
59%
2016
38%
201528 OUR PRODUCTS 29
Recycled polyester
range grows.
We have recycled 30,423,221 plastic This year, we expanded our Heli
bottles since we started counting in recycled insulation range to include 10
2015. Although the total bottle count styles. The Heli range uses a synthetic
dropped this year because of Covid-19, ecodown made from recycled post-
our range of recycled polyester consumer PET bottles, which are
continues to grow. broken down into resin and reinvented
as polyester fibres that mimic down
The bottle count number comes from
by trapping warmth in air pockets.
the growing number of products that
use REPREVE recycled polyester. Manu This year, we also introduced the
Rastogi says there are many other Moana day pack range, which is a
recycled polyester products in the blend of BCI cotton and recycled
range, but the bottle count is limited polyester made from marine and
to REPREVE products. ocean plastic. The recycled yarn
makers, Bionic Yarn, work with Robert
“Only REPREVE is able to accurately
F Kennedy Jr’s Waterkeeper Alliance
tell us how many plastic bottles go
to collect and recycle plastics on
into each of our products, so this is
Costa Rica’s Nicoya Peninsula.
the only product we are comfortable
The programme is a pilot for
reporting on. If we could get an
launching into other regions where
accurate count on other recycled
there is currently no recycling
polyesters, we estimate it could
infrastructure.
double our recycled bottle count.”
9.3
30
MILLION
2019
Our plastic bottle
recycling journey MILLION
8.2 AND COUNTING
2020
* Against a target of 10 million for FY20.
Lower 2020 bottle counts due to Covid-19
reduction in sales. MILLION*
6.7
2018
MILLION
3.9
2017
MILLION
1.2
2016
MILLION
0.84
2015
MILLION Chloe and Jonathan collecting
beach waste in our new Moana
pack, made from ocean plastics.30 OUR PRODUCTS 31
Saving water to
Summit Club member Sian
in Lyttelton wearing our Solus
pack which is made from
solution-dyed fabrics.
save lives.
“It is something The United Nations says, “By saving
water, we save lives.” It’s something
we can’t afford to we can’t afford to take for granted
any more.
take for granted Water wastage and pollution have
any more.” disastrous consequences for the
environment and, in turn, for people.
With 700 million people worldwide at
MANU RASTOGI risk of being displaced by intense
HEAD OF PRODUCT INNOVATION water scarcity by 2030, the United
AND PRODUCT SUSTAINABILITY Nations is calling for a “fundamental
shift” in the way water is managed.
As Kathmandu moves to align with
the UN Sustainable Development
Goals, we are determined to
contribute to Goal 6 — access to
water and sanitation for all. By using
more recycled cotton and solution-
dyed polyesters, we have been able to
keep moving the needle on how much
water is used in our products.
We’ve saved 40 million bottles of
water already.
40
MILLION
AND COUNTING
Water savings Bottles worth of
* This year’s lower total reflects decreased orders due to Covid-19.
fresh water saved*
12.1
2019
MILLION
11.5
2018
8.7
2020
MILLION
MILLION*
8.5
2017
MILLION
Manu Rastogi Head of product
innovation and product sustainability
* This is based on 500ml bottles.32 OUR PRODUCTS 33
New Zealand-made
products hit home. Wool sourced from merino sheep on
a Mackenzie Country station in the
South Island of New Zealand.
GLOBAL SCOREBOARD
Results from the 2019 Textile Exchange's Corporate
When we started down the path of Here we worked with local Fiber and Materials Benchmark Program.
creating a New Zealand-made range, manufacturer Albion Clothing to
we had no idea that a global create our range of New Zealand-
pandemic would arrive to illustrate made t-shirts. Another challenge was
just how important it is to keep
manufacturing industries alive at
home.
The aim was to support local
finding a local supply for trims and
packaging.
“It was a good trial programme where
we were able to gain a lot of LISTED IN MCI DOWN INDEX LEVEL 4
7
#
IN RESPONSIBLE WOOL STANDARD
“TOP 10 BY VOLUME”
— LEADING PERFORMANCE BAND
manufacturing and local jobs so that, understanding and learning,” says
#7
if the global supply chain is disrupted, Manu Rastogi. “Covid-19 has really
IN RESPONSIBLE DOWN
we have not got all our production driven home how much we rely on STANDARD “TOP 10 BY VOLUME”
offshore. Achieving this turned out to other countries to produce our
be more difficult than we anticipated products. In the future, we would like
with our New Zealand merino range. to expand this programme and use it
#8
as a place where we can experiment
Although there are plenty of merino LISTED IN MCI COTTON INDEX LEVEL 4 IN RECYCLED POLYESTER
and innovate. We’d like to inspire — LEADING PERFORMANCE BAND
farms in New Zealand, including right “TOP 10 BY VOLUME”
other New Zealand companies to do
in our backyard here in Canterbury,
the same. By working together, we
there is no processing capability left
can make even more impact.”
in the country. Eventually, we found
an Australian processor who could
process our New Zealand merino clip
into fabric before sending it back to
us in Christchurch. LISTED IN MCI STRATEGY LEVEL 4
— LEADING PERFORMANCE BAND
100% LISTED IN PREFERRED
MMCF "100% UPTAKE"34 OUR PRODUCTS 35
Covid offers a
Sean and Michelle wearing our
merino face masks in Melbourne.
chance to reset.
As stores shut, Covid-19 lockdowns
threatened to halt the textile
With industry conferences and trade
shows going digital and online, more
“Our aim is to do
industry’s sustainability people than ever are able to less but do better
transformations. But Manu Rastogi participate, Manu says.
has taken the pause as an
As Kathmandu looks for ways to do
and take the
opportunity to reset and look for ways
to do more with less.
more with less, we will be putting time to refocus
ideas like circularity and carbon
“Our aim is to do less but do better neutrality on the table. on where we can
and take the time to refocus on where
we can have the most impact,” Manu
“It’s time to look at what it would have the most
says. “What Covid has highlighted for
mean if one of our core lines became
carbon neutral. We are starting slowly
impact.”
us is that these are collaborative
but with a bigger vision and looking
pursuits. To get out of a global
at how we can bring our business MANU RASTOGI
pandemic, everyone has to contribute,
more in line with the United Nations
and the same goes for the challenges HEAD OF PRODUCT INNOVATION
Sustainable Development Goals,”
facing the textile industry. People are AND PRODUCT SUSTAINABILITY
Manu says.
now realising that collaboration is
really important.”
Quality return rates
Our product return rates for
quality failures are very low, but
we still strive to reduce this year
on year.
0.34%
2016
CARE AND REPAIR SAFETY
0.31%
2017
3,377 1
Only one of the
reported incidents
were a result of non
0.26%
2018
compliance with
REPAIRS REPORTED INCIDENT voluntary codes.
0.20 %
2019
0.15%
202036 OUR FOOTPRINT 37
tapuwae.
Ta matou
Our footprint.
Chloe and Jonathan keeping dry
while hiking in Japan.38 OUR FOOTPRINT 39
The road to
carbon zero.
Waste and carbon emissions continue Covid-19 helped reduce our carbon On reflection, we realised our target
to have the biggest impact on our footprint this year with decreases in air would be better focused on our
footprint. That’s why we developed an travel, commuting and electricity. The intensity, as this has been where our
ambitious five-year plan to eliminate challenge will be to see if we can make operational improvements have come
both. Our goal is to be net-zero carbon some of these carbon savings from and still allows Kathmandu to
by 2025. permanent by encouraging new ways grow as a business. Our revised target
of working. is a 20% reduction on our Scope 2
MEASURE, MANAGE, VERIFY, emissions per store by this year based
A permanent flexible working policy
MITIGATE on 2012 numbers. We safely achieved
that now allows staff to work from
this. However, the tangible
Our path to net-zero carbon is paved home up to two days a week could
improvements our business will start to
with four simple steps: measure, have a big impact on commuting
achieve will come when we set science-
manage, verify and mitigate. emissions, while an increase in online
based targets. We hope to complete
meetings could save on air travel.
We are currently working on our fourth this process this coming year and can
year certification of our carbon In 2014, we set a target of 20% set a more aggressive reduction target
footprint by Toitu Envirocare under reduction on our Scope 2 emissions by in line with the level of decarbonisation
the carbonreduce programme. 2020, and since then, our store network required to keep global temperature
has grown from 125 stores to 165 stores. increase below 2°C compared to pre-
industrial temperatures.
OUR CARBON
JOURNEY*
SCOPE 2 AVERAGE CARBON
TOTAL SCOPE 2 EMISSIONS AUS NZ UK EMISSIONS PER STORE
2018
5,582 630 40
38.1
2018
6,251 TONNES CO2e TONNES CO2e
6,340 492 40
2019
40.8 TONNES CO2e
2019
6,862 TONNES CO2e
2020
5,892 450 5
38.5 TONNES CO2e
2020
6,347 TONNES CO2e
TARGET
20 % REDUCTION 46.5
2020
OF 2012 CO2e PER STORE
SCOPE 3 TRANSPORT EMISSIONS
Jonathan, taking a stroll down
629 TONNES CO2e 77 TONNES OF STOCK MOVED 398 TONNES CO2e 2,396 TONNES OF STOCK MOVED the road in Japan.
* 2020 figures are pre-certification estimates.40 OUR FOOTPRINT 41
New carbon offset
programme restoring
Australian outback.
We offset 1058 tonnes of carbon from Kathmandu Sustainability Specialist
our 2019 air travel emissions through Shannon Ball says carbon offsetting is
the Bierbank and Lanherne a great way to invest in conservation.
Regeneration Project in Queensland. “Bush regeneration projects need
money from somewhere. It’s great
The project is part of the Australian
that businesses like ours can benefit
Government’s Emissions Reduction
from the carbon offset they provide.”
Fund and is re-establishing permanent
native forest on land that had been As we start setting science-based
cleared by grazing and mining. climate targets and move towards our
The project will provide much-needed net-zero carbon goal in 2025,
habitat for six endangered species Kathmandu will look to offset more of
and 21 vulnerable species in the region. its emissions.
It will also create jobs and economic
activity in an area where
opportunities can be limited.
"Carbon offsetting
is a great way
to invest in
conservation."
SHANNON BALL
SUSTAINABILITY SPECIALIST
Arthur’s Pass National Park42 OUR FOOTPRINT 43
First solar-powered
store opens.
This year, we opened our first 100%
solar-powered store in Blackburn,
The system will
Victoria. This follows a solar panel eliminate up to 124
installation in our Melbourne
distribution centre in 2016. tonnes of carbon
Kathmandu Project Manager Dean dioxide emissions
Smith says the Blackburn store was a
good solar project because it is a overall.
stand-alone store.
“Because many stores are located in
large shopping centres, it won’t be
possible for solar power to be rolled
out across the entire store network,
but we intend to assess which of our
stores can be adapted for solar power
in the future to help reach our net-
zero carbon target by 2025.”
The system has a solar battery
generator that’s able to deliver 100%
of the store’s annual energy or up to
92,000 kilowatt-hours. The system will
eliminate up to 124 tonnes of carbon
dioxide emissions overall.
The array will use the battery on
overcast days and for backup power.
A live feed of the store’s solar
activities will be displayed on a
monitor within the store, allowing
customers to view power generation
versus usage.
Solar panels on top of our
Blackburn store in Victoria.44 OUR FOOTPRINT 45
Reducing the STORE WASTE
BREAKDOWN
waste we pass on
to consumers.
“It acknowledges As our waste journey continues, we’re
turning our mind to the waste we
posts, plastic matting, buckets and
other products. Three more stores
that our send home with our customers and were added to the Soft Plastics
our goal to have 100% sustainable Recycling Scheme this year.
traditional take, packaging by 2025.
make and waste Sometimes, it’s little things that add
Kathmandu Sustainability Specialist
Shannon Ball says, “A key project is 43 % paper/
cardboard
up to make a big difference. Our store getting better information on which
approach is not
going to sustain
staff started asking a simple question:
“Do you need a bag?” This got
of our stores have good recycling
options and which don’t. We are 15 % polybags and
shrink wrap
customers to pause and think, aiming to process as much recycling
our communities resulting in 6% fewer bags used per locally as we can, and we are also
18 % co-mingled
recycling
transaction compared to last year. looking for ways to reduce the size
in the future.” of our polybags and introduce
We’ve set up a working group to look
OUR PACKAGING FUTURE
at a more sustainable alternative to
the plastic delivery satchels we use to
more recycled content into our
packaging too.”
New Moana packs made from
24 % non-recycled
material
deliver online orders. ocean plastics.
AUSTRALIAN PACKAGING
TENT COLLECTORS HELP REFUGEES
COVENANT ORGANISATION As members of the Australian
Packaging Covenant Organisation Some of our returned tents have
(APCO), we subscribe to their vision found a new home at refugee camps,
for a future where packaging is thanks to the work of Hastings-based
circular. non-profit Tent Collectors.
Kathmandu Store Design and Sometimes, little things can make a
“This vision recognises that our planet Development Manager Abigail big difference.”
“Sustainable
has finite resources,” APCO says in its The organisation saves tents from
landfill and collects them from
Wasmer says the approach to store
design is about continuous
This year, we switched 32 new and store design is
2020 report our packaging future.
“It acknowledges that our traditional festivals to be redeployed to Syrian improvement. “Sustainable store
refurbished stores to LED lighting,
which has helped us towards our goal
not something
design is not something you achieve
take, make and waste approach is not
going to sustain our communities in
refugee camps in Europe, including
the Greek island of Samos, which and tick a box and are done with.
of becoming net-zero carbon by 2025. you achieve and
the future.” currently houses 5,900 people in a
military camp built for 600. Tents that
It’s a constant process of getting
better. Every year, we introduce new
tick a box and are
PROJECT POLYBAG COMING BACK
were returned by customers and elements and new practices.” done with. It’s a
FROM DISRUPTION
couldn’t be resold as seconds were
donated to Tent Collectors.
A big focus has been on selecting constant process
natural and sustainable materials,
Our journey to zero waste continues
with a new signpost in place – a zero-
shifting from particleboard to solid of getting better.
CHRISTCHURCH STORE WINS RED
waste target for 2020. Cardboard and AWARD FOR SUSTAINABILITY
and plywood timbers that can be
recycled and reused.
Every year, we
plastic recycling is the cornerstone of
our zero waste project, which took a Our new flagship store in Christchurch Abigail says the approach is also
introduce new
big hit in New Zealand when China
shut its doors to offshore plastic
– built with our focus on sustainable
and reusable materials – was
about bringing suppliers and
contractors on the journey with us.
elements and new
recycling. recognised with an award for
sustainability by the New Zealand
“In Melbourne, our shopfitters have an practices.”
entirely solar-powered factory, and we
We went from 100% of plastic Retail Interiors Association. The RED give contractors reusable coffee cups ABIGAIL WASMER
polybags recycled in all New Zealand awards are the country’s premier retail and water bottles so that they can
stores in 2018 to just over half our design awards, and the sustainability STORE DESIGN AND
reduce their waste. We’ve also put
stores last year. Now we are category judges fit-outs on materials, DEVELOPMENT MANAGER
water-filling stations in stores so that
expanding our partnership with New equipment and services. anyone can come in and refill a bottle.
Zealand-based plastics recyclers who
are turning soft plastics into fence46 OUR COMMUNITY 47
Ta matou
hapori.
Our community.
Molly Spark competing in her first
Kathmandu Coast to Coast race.48 OUR COMMUNITY 49
Positively
changing lives.
Last year, we announced our new raising more than $10,000 for
social impact goal - intending to charities that support and celebrate
positively change 100,000 lives by rainbow youth.
supporting our workers in our supply
The Minus18 Foundation is Australia’s
chain, assisting our partners to grow
youth-driven charity for LGBTQIA+
their education programmes in Nepal
youth. For over 21 years, Minus18 has
and providing adventure
been running high-impact LGBTQIA+
opportunities to our Summit Club
events, workshops and campaigns,
members.
creating peer support, safe spaces
This year, although many events we and inclusive environments across
planned were interrupted by Covid-19, Australia.
we’ve still made progress on this goal.
Qtopia is a social service for
LGBTQIA+ young people, their
CELEBRATING DIVERSITY whanau and their communities in
We wrapped our International Canterbury. Using education,
Women’s Day campaign and our advocacy, support and celebration,
Pride campaign into a project we’ve Qtopia aims to create positive and
code-named Positive Days of Impact. lasting social change.
This supports our goal to be best for We encouraged customers to donate
people and aligns with our new social online or in store, and we matched
impact strategy. donations. We also organised a
fundraising 'micro-adventure' event
For International Women’s Day (IWD), in Sydney.
celebrated annually on 8 March, we
partnered with the charity ActionAid,
PARTICIPATION
which supports women across the
globe to break the cycle of poverty Participation means going beyond
and to live free from violence. We learning about our differences to
asked customers to join us with in- living and experiencing them. This
store fundraising and donated 1% of year, we looked to take a more active
role in our community. We partnered
our sales on IWD to ActionAid.
with Maori language immersion
We also put on two fundraising school Te Whanau Tahi to connect
events in Sydney and Auckland. students learning about the outdoors
These ‘micro-adventures’ took women with our teams and share our
into the outdoors with experienced experience of the outdoors.
female guides. We further developed relationships Pride campaign was
with rainbow youth organisations communicated online
As part of the campaign, we profiled and in store.
Qtopia and Minus18 who support our
three inspiring women from our growing awareness and
community who are working towards understanding while we support them
gender equality. in their objectives.
Our ongoing commitment is to
PRIDE AT KATHMANDU support young people in outdoor
We believe adventure is for everyone, adventures. TOTAL FUNDS TOTAL DONATED TO TOTAL DONATED TO TOTAL DONATED TO
regardless of what part of the DONATED
rainbow you hail from. We celebrated
MINUS18 $5,684.13 QTOPIA $6,245.43 ACTIONAID $16,468
Pride from January to March by50 OUR COMMUNITY 51
Products that
give back.
We love creating products that give
back to the causes dear to our hearts.
ARTIST SERIES T-SHIRT
“I feel
Our latest Artist series T-Shirt was
Our Nepalese-made Christmas
created by Ash 'Chimp' Sisson, a New independent
ornament is inspired by the Himalayan
red panda. The pandas were given to
Zealand street artist known for his
vibrant murals.
and proud of
customers who made a $10 donation
to the Australian Himalayan Armed with a sketchbook and
myself.”
Foundation and New Zealand Kathmandu gear, Chimp took part in
Himalayan Trust and 100% of the Kathmandu’s Nepal Treks to Everest SABINA
donations were passed on to the Base Camp to draw inspiration from TRADITIONAL NEPALESE KNITTER
charities. This year, we raised $89,586 the stunning Himalayas – a once in a
with our Christmas giving programme. lifetime trip that he found eye-
opening.
His design illustrates the story of a
journey between two cultures – Nepal
and New Zealand – through the
FUNDRAISING FOR
ambitious upward gaze of an OUR COMMUNITIES
adventurous woman.
$5 from the purchase of every limited
edition tee goes directly to the
Australian Himalayan Foundation or KHUSI BEANIE ARTISTS TEE
the Himalayan Trust of New Zealand. AUSTRALIAN BUSHFIRE SUPPORT
Last summer was one of the worst
KHUSI BEANIE on record for Australian bushfires.
Khusi means ‘happy’ in Nepalese. We launched an appeal to raise funds
Our Khusi Beanie reflects the support for the Australian Red Cross Disaster
that this product provides for Relief and Recovery Fund.
traditional Nepalese knitters.
For 31-year-old Sabina, who
We promised to match funds donated
by our customers up to $50,000. 23,332
TOTAL UNITS SOLD
$33,940
AMOUNT RAISED
experienced regular headaches, Our customers rose to the challenge
knitting is both a livelihood and a and donated just over $60,000, which
The panda that gives back. support unit. saw more than $110,000 donated
in total. XMAS GIVING AUSTRALIAN BUSHFIRES
“I feel a strong connection with the
other knitters. We work as friends and LIZARD TEE APPEAL
this helps us enjoy our work,” Sabina
says. Our vintage Lizard tee made a
comeback this year to join in the fight
Sabina uses her income on household for Australian native species impacted
expenses for her family – the rest she by bushfires. All profits from the
$89,586 $110,053
saves for a rainy day. limited edition tee were donated to
This was the fourth year that the the work done by Greening Australia
Khusi Beanie has been part of to conserve and restore wildlife FROM CUSTOMERS AMOUNT RAISED
our range. habitat. Sales continue, and $4,000
has been raised so far.
Sarah keeping cosy in our
Khusi Beanie made in Nepal.52 OUR COMMUNITY 53
Competitors encounter multiple
river crossings as part of the annual ADVENTURE
Kathmandu Coast to Coast race.
SPONSORSHIP BY
NUMBERS
24
TOP TIER WINNING
APPLICATIONS
4
STAFF
ENTRIES
WINNERS VISITED:
PHILIPPINES
NEPAL
INDIA
BHUTAN
GREENLAND
332
TOTAL
APPLICATIONS
698
VOUCHERS
DISTRIBUTED
AUSTRALIA (COFFS HARBOUR AND
TASMANIA)
PERU
NEW ZEALAND
NORWAY
ENGLAND
TANZANIA
Getting our community Adventure
into the outdoors. sponsorship
Part of our best for people five-year members of all levels. Each Run Club SUMMIT CLUB VOLUNTEERING In 2007, Bronwyn Griffin's life was “The weather on the mountains is Bronwyn says the trip finished with a
goal is about inspiring and equipping session offers professional coaching suddenly and irreversibly changed notoriously unpredictable, and we rush of accomplishment for doing it
We worked with charity partner
people to discover their potential focusing on different skills, then puts when her husband and the father of were met with a full spectrum of together.
Tangaroa Blue to host six volunteering
through education, personal trail running techniques into practice her children was taken by a sudden weather – crushing heat, pouring rain,
events. Across all six events, 318 “Our love for hiking together is now
development and wellbeing. all over the city. Last year, we held fatal heart attack. snowfall and strong winds that
participants collected 672kg of firmly embedded, and we can’t wait
We committed to giving 10,000 more than 80 running sessions for almost swept us off our feet.”
rubbish. “At the time, I was pregnant with our to plan our next adventure together.
Summit Club members access to 2629 participants across Christchurch,
third child, our middle child was nine Despite some challenging times, We’ll continue to put our efforts
outdoor adventure and volunteering Adelaide and Melbourne.
KATHMANDU COAST TO COAST months old and our oldest was just Bronwyn says the beauty of the track towards the prevention of early
opportunities with free events.
two years old. Since Nick’s death, we and their fundraising efforts kept their cardiac death, which is an issue close
SUMMIT CHALLENGE We supported the Coast to Coast have forged on together to live an spirits up. to our hearts.”
ADVENTURE SERIES Rangers again this year in their work active and healthy lifestyle with a
We challenged Summit Club members “We saw so many animals and plants
to give young people opportunities to shared passion for mountain biking.”
Although Covid-19 meant that only to climb the height of Everest to raise that were just beaming with vitality
participate in the Kathmandu Coast
three of our 16 adventure series events money for our partner charities that This January, Bronwyn and her kids and life we couldn’t help fall in love
to Coast race. Run by the Aspiring
went ahead, we did connect with 52 support Nepal. The New Zealand (now 11, 12 and 13) decided to take on with the Cradle Valley,” she says.
Youth Development Trust, the Rangers
participants in this guided hiking event, Summit Challenge, had 220 the Overland Track (including Cradle “The slow pace allows you to soak up
programme gives kids exposure to
programme. participants who raised $39,295 for Mountain) in Tasmania. With pack the vibrancy, diversity and complexity
outdoor activities as well as
the New Zealand Himalayan loads varying from 15kg to 24kg, of the environments you pass through,
developing lifelong skills and
RUN CLUB Foundation. The Challenge included the four spent seven days in the and I loved the places that
introducing them to sustainable
three group hikes held in Wellington, mountains and raised $5,000 for conversations go when you have so
Run Club is a weekly free trail running knowledge and values.
Christchurch and Auckland. heart research. much uninterrupted time together.”
programme for Summit Club54 OUR TEAM 55
Ta matou
ranga.
Our team.
Our visual merchandising
team at our new flagship store
opening in Christchurch.56 OUR TEAM 57
Our values shine
through our people
in challenging times.
He toka Like most businesses around the
world, the Covid-19 pandemic forced
This year has shown our teams to be
resilient and focused on doing their
CELEBRATION
It’s not enough to simply accept our
tu moana us to do things differently. We have best under unfamiliar circumstances. difference so we believe they should
seen our core values come through in Our people have been the driving be embraced and celebrated.
PEOPLE WHO ARE STEADFAST the way our teams responded to a force behind the positive change that
year of change and uncertainty. makes us stronger as a business. One way we celebrated our diverse
AND NOT EASILY SWAYED BY workforce was with a diversity video
STRONG COMPETITION We witnessed resourcefulness as our featuring four team members sharing
people adapted with agility to new OUR JOURNEY TO INCLUSION their stories and experiences of same-
ways of working in the absence of Kathmandu is an incredibly diverse sex families, gender transition, spina
travel and the closure of office spaces workplace and each team member bifida, use of a wheelchair and
and embraced new ways of brings their own experience, values autism. The message behind our
and identity to work with them each this is me video was that, while we’re
collaborating and communicating —
day. all different, we’re all the same too.
from Facebook Workplace updates to
utilising available technology for This diversity is core to our business, In March, we achieved our Rainbow
collaboration and communication. and our goal is to leverage this Tick a celebration for 17% of our
strength and strive to be a truly workforce that identifies as LGBTQIA+.
Openness and directness were
inclusive organisation where everyone We celebrated women in our business
essential for our team to stay has a place. through participation in events such
connected and informed and safe and
We have committed to this journey to as the M2 Journey to Excellence, and
as discussions about personal
inclusion, both within our brand and we celebrated our New Zealand
wellbeing became more crucial cultural heritage across the year.
beyond, as we want to bring our
than ever.
industry and community so that We have challenged ourselves to
More than anything, the passion and everybody we reach feels seen, heard celebrate diversity more in our brand
determination of our teams drove and valued. and marketing content from now on.
them to find new ways to deliver Our diversity programme has three Our future diversity strategy includes
results and keep our business objectives: education, participation a celebration of the faiths, cultures
operating. and celebration. and other differences that make our
people who they are.
These changes led to the introduction
of a permanent flexible working policy EDUCATION The journey continues.
that allows support staff to manage We strive to educate ourselves but
their workload and personal also look at how we can influence our
requirements through flexibility in wider communities. We create
work time and location, with the opportunities to learn from others
ability to work 40% of their hours both in and out of our business.
from home for many team members. This year, we have grown our whanau
by developing new relationships in our
We have also flipped our approach to wider communities.
performance management on its
These included Bros for Change, who
head and supplemented annual
shared Maori culture, and Anton
reviews (look back) with regular Matthews, who led group classes on
ongoing coaching (look forward) to cultural awareness and te reo Maori.
drive development and results.
Sharmali exploring the native
bush on the Paparoa Trail in
New Zealand.58 OUR TEAM 59
Measuring the
diversity in our
OUR DIVERSE TEAM
(BY THE NUMBERS)
diversity.
In November, we conducted a team KATHMANDU ACHIEVES THE GEARING UP ON CAPABILITY
diversity survey to get a better picture RAINBOW TICK!
53 65 25%
We took a more strategic approach to
of what our workforce looks like. capability this year launching our
The Rainbow Tick is a certification
As expected, we found a diversity of that helps organisations ensure they Gear Up Curriculum to support the
nationalities, ethnicities, faiths, are safe and welcoming workplaces development of the core skills and
DIFFERENT LANGUAGES SPEAK MORE THAN cultures and abilities and were able to for rainbow team members. competencies that allow our teams to
NATIONALITIES ONE LANGUAGE form a picture of our team. be successful. The curriculum was
To achieve the Rainbow Tick, designed to support our Next Level
There is a lot of diversity in our Kathmandu was found to have fully business strategy, providing key
diversity. Our teams encompass the achieved success in five areas: competencies to drive our business
cultures, faith, values and personal strategy and policy, employee success, including critical thinking,
characteristics of the world we live in. engagement and organisational influence skills and change leadership.
support, external engagement,
We discovered that 11% of organisational development, and Individuals work with their managers
respondents identified themselves as monitoring. to identify development objectives
having a health issue (including and create an individual develop plan
The Rainbow Tick is a New Zealand- from the curriculum and annual
mental health) or disability that based certification. We believe this
prevents them from doing activities training calendar. Gear Up means
certification reflects our business learning and development can be
that others do. This broad definition of across all locations, while we work planned strategically and resources
'disability' gives us a new perspective towards achieving a ranking in the used more effectively to the benefit of
on supporting our teams. Australian Workplace Equality Index. our teams and the business.
We learned that about 25% of our
team speak more than one language SUPPORTING WOMEN IN OUR
and that after English, Spanish and BUSINESS
French are the most common This year, we looked for new ways to
languages spoken by our team support and develop women in our
members. business to thrive in their roles and as
leaders. Women from across the
The data collected will help us to business attended conferences and
make sure that everyone in our forums to network with and learn
workplace has representation and a from other successful women.
voice and that our diversity activities
Ka ora pea i a koe, are aligned with our people.
Our teams can also now look to even
more internal role models as more
ka ora koe i a au The third-party anonymous survey
had a high response rate with 42% of
women joined the executive
leadership team, bringing the number
team members completing the of female senior leaders to five this
IN ANY GROUP ENTERPRISE, year.
THE PERFORMANCE OF EACH survey, well above the industry
MEMBER IS KEY TO ITS SUCCESS benchmark standard of 30%. The next step is the development of a
formal policy and framework to
support women in their career
development at Kathmandu.
Whakamanahia
te wahine
EMPOWER WOMEN
Sharmali exploring the native
bush on the Paparoa Trail in
New Zealand.You can also read
