Sustainable clothing A practical guide to enhancing clothing durability and performance

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Sustainable clothing A practical guide to enhancing clothing durability and performance
Sustainable clothing
A practical guide
to enhancing
clothing durability
and performance
Sustainable clothing A practical guide to enhancing clothing durability and performance
Introduction:
 Sustainable Clothing Guide

 Working together –                                     In this guide
 taking practical action                                This guide has been researched and developed with
                                                        industry to provide a useful resource for the clothing         Extending the life of clothes by
 With the whole clothing industry working               industry. It will share best practice on how to design,
 together, we can all have a significant impact on                                                                     an extra nine months of active
                                                        produce and sell sustainable clothing that lasts
 the sustainability of clothing across its lifecycle.   longer and that can be easily re-used and recycled.
                                                                                                                       use would reduce carbon,
 This will reduce the environmental footprint of                                                                       water, and waste footprints
 clothing and transform the clothing industry,          The content of the manual will develop over a period           by around 20–30% each.
 saving around £3 billion per year from the cost        of time. The first section focusses on producing
 of resources used in making and cleaning clothes.      clothing that lasts longer by looking at the simple
                                                        steps that can be taken to improve durability.                 Source: Valuing your clothes report
 The most significant opportunity for savings is
 to increase the active life of clothes.

02   WRAP | Sustainable clothing | Introduction: Sustainable Clothing Guide                                       Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
Section one – durability
 Producing better quality clothes                        As well as reducing the environmental footprint,   In this section you will find ideas, inspirational case
                                                         durability helps to drive quality which:           studies and practical tools to help you produce
 that last longer brings real benefit                                                                       more durable clothing and make a real difference
                                                         • safeguards against garment failure;
 to manufacturers and retailers,                                                                            to the environmental impact of clothing.
 and to customers.                                       • strengthens brand reputation; and
                                                                                                            Find out more at www.wrap.org.uk/textiles
                                                         • cements customer satisfaction and loyalty.

     Using this guide
     Use the buttons on the bottom                                                                 Getting started:
     right of each page, to navigate
     the guide with ease. The arrows                       What does                               making clothing
     take you to the next and previous                     durability mean?                        more durable
     page. The ‘Back to Section one –
     durability’ link brings you back to
     this page.

                                                           Actions to enhance                      Key questions
                                                           clothing durability                     and appendix

03     WRAP | Sustainable clothing | Section one – durability                                                       Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
What does
 durability mean?

04   WRAP | Sustainable clothing | What does durability mean?   Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
What does
 durability mean?
 For some brands, ‘durability’ and ‘quality’ are
 interchangeable; in this guide we refer to two
 types of durability.

                                                                                     For a consumer, the durability of a
     Physical durability                   Emotional durability                      product is measured by how long
                                                                                     the product provides a useful service
     Garment design and construction       Garment design that takes                 to them. Expectations for individual       For a consumer, the durability
     to create products that can resist    into account relevance and                items vary; ties, jackets, blazers,        of a product is measured by
                                                                                     coats and outdoor wear are expected
     damage and wear. For a knitwear       desirability to the consumer                                                         how long the product provides
     garment, for example, physical        – does it still fit, or is it no longer   to last for over five years, while
                                                                                     underwear and tights have an               a useful service to them.
     durability might be determined        to their taste?
     by the degree of pilling which                                                  active life of less than three years.
     occurs over time; for socks, the
     gauge may be colour fading.                                                     Based on research, women are more
                                                                                     likely to say that clothes are no longer
                                                                                     in active use because they don’t fit or
                                                                                     are not to their taste; wear and tear is
                                                                                     more of an issue for younger people;
                                                                                     and older people are more likely to
                                                                                     store items or not get around to
                                                                                     disposing of them.

05     WRAP | Sustainable clothing | What does durability mean?                                                           Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
Active life of clothing by acquisition, occasion, and key subgroup

                                   0 years                                    Active life of clothing                                        5+ years

 Clothing                          New
 acquisition                       Second hand

 Clothing                          Casual outside home
 occasion                          Casual in home

                                   Formal for work

                                   Day or evening out

                                   Sports/outdoors

                                   Formal for an occasion

 Demographic                       Women
                         Gender

 profile                           Men

                                   18–34yrs

                                   35–54yrs
                         Age

                                   55yrs+
Sustainable clothing A practical guide to enhancing clothing durability and performance
Is clothing durability
 bad for business?
 At a time when many clothing
 business models are based on
 frequent, low-cost purchases,
 manufacturing for durability
 may seem counter-productive.

 However, this view misses the
 business opportunity that comes
 with taking the lead. Clothing designed
 to withstand wear and tear and to
 appeal to the customer for longer
 also helps to promote brand loyalty,
 confidence, and customer satisfaction.

 In a saturated marketplace, quality
 and durability will help retain
 customers while attracting new
 buyers from your competitors.

 In a saturated marketplace,
 quality and durability will
 help retain customers while
 attracting new buyers from
 your competitors.

07   WRAP | Sustainable clothing | What does durability mean?   Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
Getting started:
 making clothing
 more durable

08   WRAP | Sustainable clothing | Getting started: making clothing more durable   Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
Getting started:
 making clothing more durable
 How do I get started?
 Implementing techniques which           An introductory workshop for some
 make clothing more durable starts       of the following colleagues can be a
 at the design stage and requires        useful way to get started.
 buy-in from stakeholders throughout
 your supply chain.

 Stakeholders within the                 Stakeholders within the                   Key questions to consider:
 manufacturing sector                    retail sector
                                                                                                                                     George
                                                                                   • What does clothing durability                   Case study
 Operational directors/managers          Store managers                              mean to your organisation
                                                                                     (e.g. long lasting, quality,              George arranged a successful
 Quality managers                        Quality managers                            customer satisfaction)?                   workshop with a range of
                                                                                                                               representatives including buyers,
 Procurement managers                    Procurement managers                      • Does your organisation currently          the design team, and sourcing
                                                                                     address clothing durability?              and quality departments. The
 Supply chain directors/managers         Supply chain directors/managers             If so, how?                               aim was to highlight the benefits
 Category managers                       Category managers                         • How might you measure physical            of durability (which at George
                                                                                     and emotional durability?                 is referred to as ‘quality’) and to
 Shift and process managers              Finance managers                                                                      build connections between key
                                                                                   • Who else should you engage                stakeholders who could influence
 H&S managers                            Buyers                                      to get discussions started?               development, while at the same
                                                                                   • Who needs to make the change?             time promoting existing initiatives
 Finance managers
                                                                                                                               and exploring new opportunities.

                                                                                                                                    Find out more

09   WRAP | Sustainable clothing | Getting started: making clothing more durable                                        Back to ‘Section one – durability’
Sustainable clothing A practical guide to enhancing clothing durability and performance
Design and technology
 considerations
                                                                                          A good way to improve
 Designers and technologists have a key role to play to improve clothing                  durability – and potentially
 sustainability. They should work together to ensure they select the most                 reduce costs and returns –
 suitable materials (yarns, fabrics and components) from reputable suppliers              is to introduce specifications
 who understand the brand’s performance requirements. Researching and                     for all production tasks
 identifying the most suitable processes is also key to ensure the final                  and materials.
 product performs well.

 Design
                                                  Cath Kidston
 The design stage is pivotal to the               Case study
 eventual durability of a garment, with
 choices about style and cut, fit, fibre     Cath Kidston created a template
 and yarn, construction and trimmings        for fabric and yarn specifications
 all having an impact on the final           to share with suppliers. The aim
 product. Physical durability is often       was to show a clear link between
 governed by the weakest link in the         raw material specification and the
 chain – perhaps not the chosen fabric       resulting product, which would
 or fibre, but a poorly specified aspect     lead to improvement and, finally,
 of construction or manufacturing.           greater durability. Cath Kidston
                                             plans to record the changes in
 Key points                                  order to map and learn from the
                                             experiences, enabling it to replicate
     E
      arly choices about style and cut,     the work across its product range.
     fit, fibre and yarn, construction and
     trimmings all have a big impact on          Find out more
     the final product.

     Introduce specifications for all
     production tasks and materials.

10    WRAP | Sustainable clothing | Getting started: making clothing more durable    Back to ‘Section one – durability’
Style and cut                                                                        Fit
                                                                                          Uniqlo
                                         The clothing industry boasts a wealth            Example                             Customers do not come in standard
                                         of technical know-how and production                                                 sizes and all have the same preferences
                                         expertise around classic or simply-         When Uniqlo collaborated with            in terms of comfort and fit.
                                         styled items. This experience can aid       designer brand Jil Sander to
                                         production quality and reduce costs.        create the +J collection, the aim        One way to embrace these differences
                                                                                     was to produce timeless pieces           is to offer built-in size adjustment.
                                         Tailored and semi-tailored garments         of outerwear, shirts and jumpers.        This might involve the use of strategic
                                         last longer because they frame the          Uniqlo uses advanced materials,          fastenings, for example, to increase
                                         form well aesthetically, while oversized    reflecting a desire to produce           or decrease the size or length of side
                                         knits and kimono shapes that can be         innovative products which can            seams or hems.
                                         worn with a belt are versatile and          be worn for a long time to come.
                                         ‘comfortable’ and, therefore,                                                        Key points
                                         potentially wearable for longer.
                                                                                                                                  C
                                                                                                                                   omfort and fit are important.
                                         From a fashion perspective, ‘classic’
                                         styles (e.g. the little black dress,                                                     A
                                                                                                                                   djustable fastenings allow for
                                         tailored shirts, pencil skirts, chino-                                                   in-built adjustment.
                                         style trousers, v-neck jumpers) will
                                         tend to be longer lasting, especially
                                         if core colours such as black, white,
                                         navy, grey or red are used.

                                         Key points

                                            Tailored and semi-tailored
                                            garments last longer.

                                            Think ‘classic’ styles.

                                                                                    The clothing industry
                                                                                    boasts a wealth of existing
                                                                                    know-how that can be
                                                                                    used to aid production
                                                                                    quality and reduce costs.

11   WRAP | Sustainable clothing | Getting started: making clothing more durable                                         Back to ‘Section one – durability’
Raw materials                              One way that design teams can
                                            influence the durability of a garment
 Since fabric quality depends on            is to identify key standards the fabric
 many variables, such as fibre type,        must meet – and then task buyers to
 yarn blends, yarn structure, fabric        source fabrics that have been tested
 construction, dyeing and finishing,        to meet these standards.
 fabrics with the same description
 (e.g. ‘100% cotton’) often vary greatly    Specifying standards that align with
 in performance and durability.             the way the product will be used can
                                            act as a safety net, ensuring that
 Wool is typically perceived as ‘hard-      component failures do not undermine
 wearing’, yet the way it is processed,     the benefits of a well-specified fabric.
 used and cared for has a significant
 impact on its durability. In some cases,   For example, specifying collarbones
 ‘better quality’ does not mean hard-       and collar tip construction that
 wearing but instead refers to excellent    minimise abrasion, or the use of
 drape, lustre or softness to the touch.    woven rather than non-woven
                                            interlinings and the use of button
                                            whipping, can all ensure that shirt
                                            durability is maximised.

                                            Key points

                                               P
                                                rocesses, usage and care impacts
                                               significantly on durability.

                                               Identify key standards of the fabric.

 One way to influence the
 durability of a garment is
 to specify key standards
 that the fabric must meet.

12   WRAP | Sustainable clothing | Getting started: making clothing more durable        Back to ‘Section one – durability’
Colouration and                            By working closely with dyestuff            Technical support for dyestuff
                                            manufacturers and suppliers it is           selection, testing and performance                 George at Asda
 dye selection                              possible to select dyes that best           can be requested from a number                     Example
                                            meet the performance requirements           of dyestuff manufacturers.
 Colour is one of the most important                                                                                                 George garment designers decide
                                            of the garment.
 influences when customers are                                                                                                       on the colour for each item based
                                                                                        Key points
 choosing new clothes; it also plays                                                                                                 on research around key seasonal
                                            Using standard test methods to
 a significant role in deciding when a                                                     C
                                            determine the characteristics of the            olour plays a significant role          colour trends, fashion ranges,
 garment has reached the end of its life.                                                  in deciding when a garment has            catwalk collections or, in the
                                            selected dye prior to bulk production
                                            is quick and cheap to complete. For            reached the end of its life.              case of schoolwear, the colour
 Dye selection, methods of application                                                                                               requirements of schools. To
                                            example, fading due to the action of
 and processing conditions (e.g. pH,                                                       D
                                                                                            ye selection and methods all have       improve the quality and durability
                                            washing powders can be tested via
 temperature and use of levelling                                                          a huge impact on colour fastness.         of school knitwear, George uses
                                            oxidative bleaching tests.
 agents) all have a huge impact on                                                                                                   a special dyeing and finishing
 colour fastness.                                                                          Minimising surface disruption is         process that maintains the colour
                                            These tests, as part of an established
                                            quality management system, can be              one way to reduce the apparent            of the garment even after repeated
 The choice of a cheap or unsuitable                                                       fading of garments and extend             washing and wearing. This means
                                            employed on bulk production to ensure
 dye, or cutting corners in dye                                                            the life of products.                     it will look newer for longer.
                                            the consistency of dyeing quality.
 application, have a significant effect
 on the durability of a garment, so
                                            Colour fading (particularly of cotton
 correctly specifying dye use and
                                            fabrics) is also caused by an optical
 application should be a key part
                                            effect due to surface disruption.
 of product specification.
                                            Abrasion of fabrics tends to bring loose
                                            fibres to the surface; these fibres then
                                            alter the way in which light is reflected
                                            off the surface, giving the impression
                                            of fading even though no loss of colour
                                            has occurred.

                                            Minimising surface disruption is one
 By working closely with                    way to reduce the apparent fading
 dyestuff manufacturers                     of garments and extend the life
 and suppliers it is possible to            of products.
 select dyes that best meet the
 performance requirements
 of the garment.

13   WRAP | Sustainable clothing | Getting started: making clothing more durable                                              Back to ‘Section one – durability’
Fabric finishing                           Many finishing treatments can affect
                                            performance and durability, or help                                                  Novozymes
 Finishing processes are used to            extend the active use of a garment.                                                  Example
 improve the look, performance,             Understanding likely impacts and
 or ‘hand’ (feel) of the finished textile   giving clear instructions on where and                                         Enzymes are increasingly used
 or clothing.                               how the final product will be used,                                            in the textile industry and have
                                            therefore, needs to be an integral part                                        proved to be very successful in
 Mechanical and chemical treatments         of an overall product specification.                                           reducing pilling for many fabric
 produce a range of effects including:                                                                                     types, including knitted jerseys
                                            For many brands and retailers, greater                                         and woven cotton. Independent
 • fabric stiffening or softening;
                                            use of cotton and cotton blends in                                             analysis has shown bio-polishing
 • scouring and bleaching;                  knitwear and knitted fabrics has led                                           can significantly reduce the
                                            to a rise in the number of garments                                            occurrence of pilling and there
 • hydrophobic treatments to produce
                                            prematurely returned or disposed                                               is evidence that, as a result,
   waterproofing or stain resistance;
                                            of due to pilling.                                                             the lifetime of a product could
 • pre-shrinking or ‘sanforising’; and                                                                                     be increased by up to 20%.
   anti-pilling treatments such as          Pilling is caused by abrasion that                                             Novozymes is one of a number
   bio-polishing; and                       disrupts the fabric surface, causing                                           of companies that has developed
                                            unsightly bobbles of entangled fibres.                                         bio-polishing technology based
 • treatments applied to non-garment
                                            Treating fabrics with an additional                                            on enzyme finishes.
   textiles such as flame retardancy
                                            process called bio-polishing can
   and anti-microbial treatments.
                                            reduce the abrasion that causes pilling,                                            Find out more
                                            to extend the life of the product.

                                            Key points                                 Understanding likely impacts
                                               M
                                                echanical and chemical                and giving clear instructions
                                               treatments produce a range of           on where and how the final
                                               finishing effects.                      product will be used needs
                                               H
                                                ow the product will be used           to be an integral part of an
                                               impacts on the type of finishing        overall product specification.
                                               that needed.

                                               Bio-polishing can reduce the
                                               abrasion that causes pilling, to
                                               extend the life of the product.

14   WRAP | Sustainable clothing | Getting started: making clothing more durable                                    Back to ‘Section one – durability’
Manufacturing                                Co-ordinating design and manufacture
                                                                                      to align specifications will also improve          Flint and Tinder
                                         Designers have numerous stitch               the durability of the product. For                 Example
 Co-ordinating design                    types, sewing threads, machine               example, choosing the correct stitch
 and manufacture to align                models and settings to choose from,          density for seams will minimise fabric       Inspired by a factory visit that
                                         as well as an array of methods for           slippage and puckering, while making         opened their eyes to the link
 specifications will improve             garment construction. Each technique                                                      between product durability and
                                                                                      sure that the correct operating
 the durability of the product.          will be best suited to a particular fabric   procedures are in place for the              manufacturing issues (such as
                                         or garment type and can be exploited         application of linings helps to              combining unsuitable fabrics, or
                                         to achieve greater durability.               avoid delamination.                          stitching which leads to faster wear
                                                                                                                                   and tear), the founders of Flint
                                         Trimmings or lesser components also          Key points                                   and Tinder made it their mission
                                         play their part – quality and the way                                                     to offer a hooded sweatshirt that
                                         that components are attached need to            V
                                                                                          arious sewing techniques can            could last a lifetime. The 10-year
                                         be given special consideration to give          be used on particular fabrics to          hoodie, 100% American-made, is
                                         the finished garment the longest                enhance durability.                       manufactured from high quality
                                         possible life.                                                                            domestic materials, utilising
                                                                                         C
                                                                                          onsider how trimmings are               reinforced stitching for extreme
                                                                                         attached.                                 durability, and heavy weight Lycra
                                                                                                                                   ribs to retain shape. The garment
                                                                                          o-ordinating design and
                                                                                         C
                                                                                                                                   is guaranteed to last a decade
                                                                                         manufacture to align specifications       and comes with a free of charge
                                                                                         will also improve the durability of       mending service.
                                                                                         the product.

15   WRAP | Sustainable clothing | Getting started: making clothing more durable                                            Back to ‘Section one – durability’
Product testing                                 Not all tests are appropriate for all
                                                 garments, and durability quality
                                                                                          Key points

 A number of industry standard tests             levels will be dependent on matching       A
                                                                                              number of industry standard
 now exist for fabrics and garments.             product type with its expected use         tests now exist for fabrics and          The use of clearly
 These cover physical testing, colour            (to determine, for instance, how           garments.
                                                                                                                                     defined testing protocols
 fastness, chemical testing and                  many cycles in an abrasion test are
 flammability1 and can form part of              required). There is no absolute single     There
                                                                                                 is no absolute single              for components and
 a product specification. Physical tests         standard for all products.                 standard for all products.               manufacturing elements
 include: seam rupture; tear strength;                                                                                               can be built into product
                                                                                            Each
                                                                                                product specification should
 burst strength; pilling; abrasion;              Many standards relate to the process
 elasticity; and seam slippage.                  and equipment, while the assessment
                                                                                            include clearly defined testing          specifications to ensure the
                                                                                            protocols.                               consistency of quality leading
                                                 criteria can be subjective, as well
 Colour fastness is assessed on a                as depending on how and where                                                       to stable product durability.
 scale of 1 (poor) to 5 (excellent), and         the product will be used.
 a good measure might be ‘4–5 after
 20 washes’.                                     For example, a ball gown would be
                                                 expected to be commercially cleaned            George at Asda
 Tests include:                                  occasionally, whereas a swimsuit               Example
                                                 needs to be colourfast in a variety of
 • subjecting garments to domestic
                                                 water conditions with multiple uses.      George products are inspected             This is much faster and cheaper
   laundering,
                                                                                           for quality at specialist inspection      than shipping potentially faulty
 • commercial laundering and dry-                Standards may be British (BSI),           centres. Assessment is performed by       goods to the UK and then back to the
   cleaning; rubbing (wet and dry);              European (CEN) or international           specialist quality inspectors working     manufacturing country for alteration.
                                                 (ISO), and even retailer-specific.        to George quality standards. Checks       Based on inspection results, suppliers
 • chlorinated and sea water;
                                                 Marks & Spencer, for example,             include making sure that there are        are rated according to their quality
 • hydrophobicity (drop test); and               led the development of clothing           no faults in the fabric, that seams are   performance, which helps them
                                                 technology standards.                     sewn correctly, there are no loose        improve standards in the future.
 • phenolic yellowing; and testing
                                                                                           threads, and that the garments are
   for print durability.
                                                 The use of clearly defined testing        pressed properly. Packaging and
                                                 protocols for components and              presentation are also checked.
                                                 manufacturing elements can be built
                                                 into product specifications to ensure     As a result, only goods that meet
                                                 the consistency of quality leading to     George at Asda’s quality standards
                                                 stable product durability, not just       are shipped. If a quality problem is
                                                 within individual manufacturing           discovered, the supplier is given the
 1. The latter two relate to safety and legal                                              opportunity to rework the product
    requirements and are not referred to below
                                                 batches but across many
    unless they impact upon the durability of    consignments.                             in the manufacturing country.
    the garment.

16    WRAP | Sustainable clothing | Getting started: making clothing more durable                                             Back to ‘Section one – durability’
Wearer trials
                                                                                                 Cath Kidston
 A good way to find out how suitable                                                             Case study
 a fabric may be for its intended use is
 through pre-production wearer trials.                                                     Cath Kidston carried out wearer
                                                                                           trials on core products, including
 This method can be used to assess                                                         a cardigan, jumper and baby
 a range of issues that directly affect                                                    grow. The objective was to
 the durability of the garment, such                                                       understand the impacts of wear
 as: how well it withstands washing;                                                       on the garments in order to better
 susceptibility to staining; durability                                                    understand product lifecycles.
 of fabric; and understanding of                                                           Over the two-week trial, each
 care instructions.                                                                        garment was worn for 200 hours.
                                                                                           The results were used to better
 By conducting such trials                                                                 understand where pilling occurred
 over a reasonable time period,                                                            and under what circumstances
 manufacturers can identify any                                                            the baby grow experienced colour
 issues and take appropriate steps,                                                        fade. At the same time, wearer
 such as changing fabric quality,                                                          trials were also undertaken on
 to resolve them.                                                                          equivalent items produced by
                                                                                           competitors to compare quality
 Key points                                                                                and durability.

     P
      re-production wearer trials can                                                          Find out more
     be used to assess fabric suitability.

     Issues can be identified from trials
     and appropriate steps taken.

17    WRAP | Sustainable clothing | Getting started: making clothing more durable   Back to ‘Section one – durability’
Actions to enhance
 clothing durability

18   WRAP | Sustainable clothing | Actions to enhance clothing durability   Back to ‘Section one – durability’
Actions to enhance
 clothing durability
 The WRAP report Design for Longevity2 identified the
 top five actions for eight key product categories, which
 have been summarised here:

     Children’s clothing                      Occasion wear                            Knitwear                                    Tailoring
     1. Designing-in a growth allowance.      1. Using classic styles, innovatively,   1. Using quality yarn and fibres to         1. Using high quality outer fabric and
                                                 to help transcend fashion fads.          improve the strength and colour             ensuring lining and interlining are
     2. Selecting fabrics and components                                                  fastness of knitted garments.               compatible.
        that are proven to offer durability   2. Ensuring high quality fabrics are
        and colour fastness.                     used when designing garments.         2. Ensuring care and laundry advice         2. Applying classic styles, cut and
                                                                                          is clear and simple.                        colours, and building-in features
     3. Applying fabric finishes to reduce    3. Designing garments that are                                                          to allow easy adjustment to size
        the likelihood of staining.              multi-functional, to give the         3. Taking steps to preserve the quality        and shape.
                                                 customer the option to wear              of knitted fabric (including colour
     4. Designing garments for multi-            different parts of the outfit            fastness) and garment manufacture        3. Including clear guidance and advice
        functionality (such as reversible        with other clothes.                      throughout production.                      on the care label.
        coats).
                                              4. Facilitating alteration through       4. Providing guidance to design for         4. Where possible, utilising detachable
     5. Reinforcing weak areas or areas          adjustable waistbands, generous          re-use and encouraging consumers            elements, such as collars or linings,
        liable to extra stress, such as          seams or additional buttons.             to down-cycle old garments.                 which can be replaced when worn.
        elbows and knees.
                                              5. Selecting materials and components    5. Focusing on classic design and           5. Providing a specialist aftercare
                                                 that can withstand the chemicals         loose shapes.                               service, as well as mending and
                                                 used in the dry-cleaning process.                                                    repair advice.

 2. Design for Longevity report, WRAP

19       WRAP | Sustainable clothing | Actions to enhance clothing durability                                                Back to ‘Section one – durability’
Denim                                    Sportswear
 1. Using ozone bleaching, laser          1. Using durable material, with
     engraving and resin finishes to         reinforced seams on areas where
     create the desired effects with         rubbing or chafing occurs.
     a lower environmental impact.
                                          2. Providing care instructions that
 2. Enhancing fabric strength and            encourage airing of clothes or
     surface quality by applying             washing promptly after use.
     sustainable dyeing, bleaching
     and surface treatments.              3. Encouraging longer attachment to
                                             items through the use of wearable
 3. Applying traditional, robust             technology or personalisation.
     manufacturing methods and
     mass customisation strategies        4. Adding soil-resistant or
     to products.                            antibacterial finishes to reduce
                                             problems from body perspiration
 4. Educating consumers about the            and odour.
     unique characteristics of denim
     and how to care for it and repair,   5. Selecting warp-knitted fabrics with
     re-use or repurpose it.                 open fabric structures (e.g. nets
                                             and mesh) to help the transport
 5. Creating emotional attachment            of moisture.
     through ethical sourcing and
     production, or no-waste and
     craft design approaches.

20    WRAP | Sustainable clothing | Actions to enhance clothing durability         Back to ‘Section one – durability’
Casualwear                                  Underwear                                   The report also suggests the
                                                                                                                                 following actions to increase
                                                                                                                                 durability:
                                         Garment types in this category              Garment types in this category include
                                         include t-shirts, sweatshirts, leggings,    mens and ladies pants, sock, tights         • providing basic repair kits including
                                         trousers, shorts, skirts, blouses           and other hosiery.                            threads or yarn, buttons and
                                         and shirts.                                                                               instructions;
                                                                                     1. Using more durable fabrics, trims        • providing factsheets to customers
                                         1. Selecting high-quality fabric and          and construction methods.                   in-store, online or in accompanying
                                            testing rigorously for performance,                                                    packaging;
                                            including colour fastness and pilling.   2. Removing seams, where possible,          • enhancing product care and
                                                                                       and recognising that comfort is             labelling information;
                                         2. Providing clear and simple care            crucial for prolonged daily wear.
                                            and laundry instructions.                                                            • using elastomeric yarns in knitted
                                                                                     3. Scheduling in time for multiple            structures to enhance the recovery
                                         3. Designing-in adjustable features           fittings during the design process          of stretch fabrics, particularly at
                                            to accommodate fluctuations in             to ensure that underwear fits well          cuff and hem ribs;
                                            body shape.                                and supports where necessary.             • using acrylic yarns to produce
                                                                                                                                   long lasting garments that are
                                         4. Where appropriate, designing             4. Providing expert advice on fit on          inexpensive, hard wearing and
                                            garments with detachable parts             product packaging and at point              particularly suitable for lower-cost
                                            which can be replaced when they            of sale.                                    garments and knitwear likely to
                                            become soiled or worn.                                                                 experience heavy use, such as
                                                                                     5. Designing underwear to be easy             childrenswear;
                                         5. Providing styling guidance for the         to launder.
                                                                                                                                 • exploring fibre dyeing, which can
                                            consumer to encourage longer use
                                                                                                                                   sometimes be used in preference
                                            and potential re-use.
                                                                                                                                   to yarn dyeing for assurance of
                                                                                                                                   colourfastness when using some
                                                                                                                                   types of fibre (i.e. wool or cotton);
                                                                                                                                   and,
                                                                                                                                 • applying pre-shrinking treatments
                                                                                                                                   to fabric as a finishing process.

21   WRAP | Sustainable clothing | Actions to enhance clothing durability                                                   Back to ‘Section one – durability’
Love Your Clothes                        • understanding that fibre content
                                            will play a role in clothing durability.
                                                                                            John Lewis
 customer                                   For example, natural fibres may last
                                                                                            Partnership (JLP)
                                            longer and launder more easily in
 engagement                                 some garment applications than
                                                                                            Case study
 programmes                                 synthetic alternatives;                    The Selling Partner Learning Guide       • explaining how the use of the
                                          • reading care instructions, and             provides JLP Selling Partners with         right detergent and lower washing
                                            ensuring that they are followed            information to be communicated             temperatures can affect the life
                                            – garments should be dry cleaned           to customers on the shop floor. The        expectancy of clothes and reduce
                                            when necessary, cold washed and/           Learning Guide has been updated            the environmental impacts of
                                            or dried flat if appropriate; and          to include messaging from WRAP’s           washing, wearing and disposal; and
 Customer education and messaging
                                                                                       Love Your Clothes campaign, which
 Given a little direction, customers      • looking for stains, rips, and other                                                 • giving customers the opportunity
                                                                                       is used to assist the Selling Partners
 would be able to gauge the quality         obvious damage caused in store                                                        to extend the life of clothes
                                                                                       to share three key messages which
 and potential durability of garments       or in transit before sale.                                                            (particularly linking to in-store
                                                                                       support clothing durability:
 before they buy.                                                                                                                 haberdashery departments to
                                          www.loveyourclothes.org.uk                   • making the connection between            demonstrate how simple changes
 Instructions include:                                                                   clothing that is more durable            to garments can increase the
                                                                                         and higher quality, and the              lifetime of clothes).
 • evaluating seams, including                                                           environmental impact of those
   advice on looking for loose threads                                                   garments in comparison to
                                          Giving customers clear advice                                                             Find out more
   and broken stitches. Consumers                                                        disposable fashion;
   could be made aware that a             will help them to choose
   higher density of stitches per inch    more durable products.
   is generally better, that stitching
   should be relatively tight, and that
   serged seams or double straight
   seams are usually stronger and may
   last longer than an equivalent with
   single straight seams;
 • examining garment linings and
   reinforcement. For example, looking
   at facing around zips, buttons, or
   other high-use areas;

22   WRAP | Sustainable clothing | Actions to enhance clothing durability                                                 Back to ‘Section one – durability’
Wash and                                                                   Advice could include:                       Research3 suggests that consumers
                                                                                                                        are often receptive to warnings about
                                                                            • wash coordinating products
 wear guidance                                                                together (for example suits, twin-        the potential impact of not following
                                             Research suggests that           sets or lingerie), and remove             care instructions, such as the risk of
 The way that people wash their clothes
                                             consumers are often              accessories before washing;               shrinkage if garments are washed at
 at home has the potential to change
                                                                                                                        too high a temperature, or the risk of
 the characteristics of fibres and fabrics   receptive to warnings about    • dry clean garments when                   discolouration resulting from unsorted
 and, as a result, to reduce durability.     the potential impact of not      necessary;                                washing loads.
                                             following care instructions.   • consider steam clean options;
 Despite marketing campaigns,
                                                                                                                        Extended wash tests help to identify
 evidence suggests that many people                                         • wash when necessary rather than           the point at which garments fail.
 still do not colour sort washing and                                         after each wear;                          In recent research, a range of core
 often launder delicate fabrics at the
                                                                            • airing garments as a means of             products was washed and dried
 wrong temperature.
                                                                              freshening;                               according to the care label.
 Improving care information on labels,                                      • avoid rubbing stains and marks to         The tests proved very useful for
 packaging and point of purchase or                                           avoid causing damage to the fabric;       showing the point at which garments
 online information portals is a low
                                                                            • avoid the use of solvents for spot        failed against specified performance
 cost way to increase durability.
                                                                              cleaning as they can cause                criteria – socks and t-shirts underwent
                                                                              discolouration;                           50 wash cycles, shirts and jeans 40,
                                                                                                                        and cashmere knitwear 20. Certain
                                                                            • store appropriately, for example on       problems were not evident until later
                                                                              hangers; using any garment loops          washes and, in the case of shirts,
                                                                              or other features provided; folding,      40 washes was insufficient to reveal
                                                                              and removing from sunlight when           significant deterioration.
                                                                              not in use;
                                                                            • use moth balls when storing;
                                                                            • use a specialist laundry bag for
                                                                              delicate items; and
                                                                            • iron garments at the right
                                                                              temperature and reverse those
                                                                              with motifs to avoid damage.

                                                                                                                        3. Valuing our clothes report, WRAP

23   WRAP | Sustainable clothing | Actions to enhance clothing durability                                          Back to ‘Section one – durability’
The table below is a guide to the wear and wash frequencies that may
 help designers and manufacturers set up their own testing regime.                                                                                       Stella McCartney
                                                                                                                                                         Case study
                                                                   Knitwear               Shirt          Jeans         Socks         T-shirt       Stella McCartney Ltd has developed
                                                                                                                                                   relationships with key tailors and
     A Current lifetime estimate (years)i                                     3.7            3.6            3.1            1.8              3.3    dry cleaners in the locality of a
                                                                                                                                                   store to help customers care for
     B Target lifetime (years)ii                                                5              5              4           2.5               4.5    their clothes appropriately. To
                                                                                                                                                   understand the environmental
     C Average wear days per yeariii                                          30             16             75             50               25     impacts of dry cleaning before
                                                                                                                                                   developing partnerships
     D Implied wear days per monthiv                                          2.5            1.3            6.2           4.2               2.1    and undertaking customer
                                                                                                                                                   communications campaigns, the
     E Total days of wear for the target lifetimev                           150             80            300            125             112.5
                                                                                                                                                   company commissioned research
     F Hours of wear for the target lifetimevi                             1,800            960          3,600          1,500             1,350    to establish which solvents chains
                                                                                                                                                   of dry cleaners use and how these
     G Estimated days of wear per washvii                                       5              2            10               2               2     are managed.

     H Hours of wear per washviii                                             60             24            120             24               24          Find out more

     I     Average number of washes for
           the target lifetimeix                                              30             40             30             62               56

     i     WRAP data from the Longevity Protocol, page 9         vi     Calculation: Row E x 12 (assumed average 12 hours wear per day)
     ii    Based on lifetime increase of one third               vii    Working assumption (validated by industry interviews)
     iii   Working assumption (audited by industry interviews)   viii   Calculation: Row G x 12
     iv    Calculation: Row C/12                                 ix     Calculation: Row F / Row H
     v     Calculation: Row B x Row C

24         WRAP | Sustainable clothing | Actions to enhance clothing durability                                                             Back to ‘Section one – durability’
Repair and
                                                                                  Patagonia
 alteration support                                                               Example
                                          Retailers can encourage
 Although most people are able to                                            Patagonia believes in offering
 sew a button on, research suggests       self-repair by incorporating
                                                                             its customers the chance to have
 that fewer now have the skills to        repair kits into clothing sales,   their items repaired to extend
 make more complicated repairs such       or build relationships with        product life. Since 2012, its repair
 as altering a hem or darning holes.
                                          national firms to offer repair     department has mended 65,000
 Instead, people may store or discard                                        items. Taking the idea of repair
 items in disrepair or in need of         services to customers.
                                                                             one step further, Patagonia is
 alteration.                                                                 also empowering the consumer
                                                                             to repair clothing themselves, by
 However, at a national level, TV shows                                      launching a new repair programme
 such as The Great British Sewing Bee                                        in collaboration with iFixit.
 have helped promote clothing repair                                         Customers can download free,
 and alteration as a hobby activity and                                      easy-to-follow online repair guides
 lifestyle choice.                                                           for Patagonia clothing and are also
                                                                             offered an Expedition Sewing Kit
 This trend could be supported through                                       for on the spot emergency repairs.
 the provision of basic repair kits –
 including threads or yarn, buttons and
 instructions – in garment packaging
 and/or on product labels. It can also
 be supported by factsheets offered
 in-store, online or in packaging.

 Where self-repair or alteration may
 not be appropriate, some brands and
 retailers are entering into national
 agreements with chains of tailors.

25   WRAP | Sustainable clothing | Actions to enhance clothing durability                                      Back to ‘Section one – durability’
Re-use support
                                                                                                                  Muka Kids
 A number of brands and retailers                                                                                 Example
 have formed partnerships with
 charities to support and encourage                                                                         Muka Kids’ model is built on the
 consumer re-use by:                                                                                        principle of creating highly durable
                                                                                                            unisex clothes that can be taken
 • providing in-store take back options;
                                                                                                            back in order to be re-used by
 • promoting the delivery of second                                                                         other customers. It calls this
   hand clothing to charity shops;                                                                          process ‘regooding’. In addition
                                                                                                            to a garment being re-used by
 • incentivising re-use through the
                                                                                                            others, the customer returning it
   use of money off vouchers for
                                                                                                            can receive a discount on a larger
   new products; and
                                                                                                            size. Furthermore, any proceeds
 • supporting workplace-based                                                                               will go towards supporting women
   used clothing amnesties; and                                                                             in India achieve financial and work
   working with community-based                                                                             independence.
   organisations for re-use of specific
   clothing items such as sportswear.

 Research4 shows that raising
 awareness of a number of re-use
 options increases collections of textiles
 across the board, rather than moving
 clothes from one re-use outlet (such
 as a charity shop) to another (such
 as a textile bring-bank). Therefore,
 promoting one or more options for
 re-use can boost the active life of
 a wide range of clothing.

                                                                            Explore options to
                                                                            encourage re-use by working
                                                                            with charities or promoting
                                                                            re-use through a voucher
                                                                            or store-based scheme.
                                                                                                          4. Valuing our clothes report, WRAP

26   WRAP | Sustainable clothing | Actions to enhance clothing durability                            Back to ‘Section one – durability’
Key questions
 and appendix

27   WRAP | Sustainable clothing | Key questions and appendix   Back to ‘Section one – durability’
Key questions to consider
 in your organisation:

      How do choices about the design and cut                   What can be learned about garments from
      of a garment impact on its durability?                    wearer trials?

      Can fit adjustments be incorporated into                  What can be learned about garments from
      garment design?                                           product tests?

      How are non-fabric components contributing                What wash and wear information is available
      to product failures that reduce durability, and           to customers and is it widely understood?
      how can these be addressed?
                                                                What information and supporting material
      How are choices about fibres, colour, dye                 is available to support customers with repair
      selections, fabric finishes and construction              and re-use of clothing items?
      impacting on product failures which reduce
      durability and how can they be addressed?                 What additional information could be provided
                                                                to consumers to educate them on ways to
                                                                extend product durability?

28   WRAP | Sustainable clothing | Key questions and appendix                                     Back to ‘Section one – durability’
Appendix
 Further information to help drive       How to use the Clothing                  Sustainable Clothing Action Plan             Valuing Our Clothes
 change                                  Longevity Protocol
                                                                                  WRAP leads the Sustainable Clothing          WRAP’s ground breaking report
 This appendix signposts to guides and   A guide on how to integrate the          Action Plan (SCAP). SCAP’s ambition          provides the first big picture look
 other support materials to help         Clothing Longevity Protocol into         is to improve the sustainability of          at the financial and environmental
 clothing designers and manufacturers    your business.                           clothing across its lifecycle. By bringing   impacts of clothing. Valuing Our
 improve the durability of garments                                               together business, government and            Clothes is a summary of the key
 within their range.                         Find out more                        the charities and social enterprises,        findings of a major technical report,
                                                                                  we have developed industry-wide              plus evidence from a survey of
                                                                                  targets to reduce resource use and           consumer behaviour.
 Clothing Longevity Protocol
                                         Design for Longevity                     secure recognition for good practice.
 Offers good practice guidelines                                                                                                   Find out more
                                         Guidance on increasing the active life
 designed to encourage the                                                            SCAP 2020 Commitment
                                         of clothing.
 manufacture of longer lasting
 garments, to screen out items which         Find out more                            Find out more
 fail prematurely, to protect brand
 value and to reduce the environmental
 impact of the clothing sector.          Clothing Longevity: Measuring            Clothing Knowledge Hub
                                         Active Use
     Find out more                                                                The Sustainable Clothing Action Plan
                                         Improving understanding of how long      Knowledge Hub showcases new
                                         people keep and regularly wear their     initiatives, processes and technologies
                                         clothes.                                 which can reduce the environmental
                                                                                  impact of clothing. The Hub has an
                                             Find out more                        area on durability and longevity,
                                                                                  covering: physical durability,
                                                                                  emotional durability, versatility
                                                                                  and co-creation.

                                                                                      Find out more

29   WRAP | Sustainable clothing | Key questions and appendix                                                           Back to ‘Section one – durability’
WRAP’s vision is a world in which
 resources are used sustainably.
 Our mission is to accelerate the move to a
 sustainable resource-efficient economy through
 re-inventing how we design, produce and sell
 products; re-thinking how we use and consume
 products; and re-defining what is possible through
 re-use and recycling.

 WRAP
 Second Floor                                         Disclaimer:
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                                                      is accurate, we cannot accept responsibility        we have endorsed a commercial product or
 19 George Street                                     or be held legally responsible for any loss or      service. For more details please see our terms and
 Banbury                                              damage arising out of or in connection with         conditions on our website at www.wrap.org.uk
 Oxon OX16 5BH                                        this information being inaccurate, incomplete
                                                      or misleading. This material is copyrighted.        The examples used in this guide are based on
                                                      You can copy it free of charge as long as the       publicly available information (accessed Feb–Mar
 www.wrap.org.uk                                      material is accurate and not used in a misleading   2015). Case studies were generated as a result of
 @WRAP_UK                                             context. You must identify the source of the        specific trials carried out by WRAP and the named
                                                      material and acknowledge our copyright.             organisations during January to July 2015.

30   WRAP | Sustainable clothing                                                                    Back to ‘Section one – durability’
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