Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA

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Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
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Te tauākī
kawatau
o ngā mahi
Statement of
Performance Expectations

2021 – 2022
Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
The New Zealand Qualifications Authority
(NZQA) ensures that New Zealand
qualifications are accepted as credible and
robust, both nationally and internationally

Kia Noho Takatū Ki Tō Āmua Ao
Qualify for the Future World
NZQA is a Crown entity as defined in the Crown Entities Act 2004.

Te manu ka kai i te miro, nōna                                      Te tauākī a te Poari
te ngahere. Te manu ka kai i te                                     Board statement
mātauranga, nōna te ao.
                                                                    The Board certifies that the information contained
The bird that partakes of the berry,                                in this Statement of Performance Expectations reflects
theirs is the forest. The bird that partakes                        the operations and prospective financial statements,
of knowledge, theirs is the world.                                  including the appropriateness of the underlying
                                                                    assumptions, of NZQA for the period 1 July 2021
                                                                    to 30 June 2022.
                                                                    In signing this statement, we acknowledge our
                                                                    responsibility for the prospective financial statements
ISSN 2382-168X (Print) June 2021
                                                                    contained in this Statement of Performance Expectations.
ISSN 2382-1698 (Online) June 2021
                                                                    Signed on: 31 May 2021

Whakapā mai
Contact details
New Zealand Qualifications Authority,
125 The Terrace, Wellington 6011
PO Box 160, Wellington 6140
Telephone: +64 (4) 463 3000                                         Neil Quigley                   Lyn Provost
Fax: +64 (4) 463 3112                                               ACTING BOARD                   RISK AND ASSURANCE
Freephone (in NZ): 0800 697 296                                     CHAIRPERSON                    COMMITTEE CHAIR
www.nzqa.govt.nz

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Cover Credit: Tahliah Temepara Trident High School (Excellence NCEA Level 3 – Photography)
Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
2021 – 2022

He whārangi ihirangi
Table of contents

 Introduction                                 3

 Strategic intentions                         6

 PART ONE: Performance expectations           15

 PART TWO: Prospective financial statements   27
 Financial planning assumptions               27
 Prospective financial statements             29
 Statement of accounting policies             34

 Glossary                                     41

                                                                 STATEMENT OF PERFORMANCE EXPECTATIONS

                                                                   1
Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
STATEMENT OF PERFORMANCE EXPECTATIONS   2021 – 2022

                                                Credit: Caitlin Brown Hagley Community College (Excellence NCEA Level 3 – Painting)
  2
Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
2021 – 2022

Te whakataki kōrero
Introduction

                                                                         Tō mātou tāpaetanga ki te
 The 2021-2022 Statement of                                              pūnaha mātauranga
 Performance Expectations (SPE) has
 been prepared in accordance with                                        Our contribution to the
 the requirements of section 149 of                                      education system
 the Crown Entities Act 2004.                                            The Government’s statement of National
                                                                         Education and Learning Priorities (NELP) and
 It sets out the performance
                                                                         the Tertiary Education Strategy (TES)1 are based
 expectations of NZQA for the
                                                                         on the following objectives for education:
 year ending 30 June 2022, covering
 both service performance and the                                        • Learners at the centre
 prospective financial statements as                                     • Barrier-free access
 agreed with the Minister of Education.                                  • Quality teaching and leadership
 Progress against our performance                                        • Future of learning and work
 expectations will be reported in                                        • World class inclusive public education.
 our 2021-2022 Annual Report.
                                                                         NZQA’s strategic outcomes framework outlined
                                                                         in this SPE incorporates these key drivers.
                                                                         This is evidenced by our focus on equity for
                                                                         Māori and Pasifika learners, as well as learners
                                                                         with disabilities and additional learning needs
                                                                         and socio-economically disadvantaged learners.                   STATEMENT OF PERFORMANCE EXPECTATIONS

 1   https://www.education.govt.nz/assets/Documents/NELP-TES-documents/FULL-NELP-2020.pdf

                                                                                                                                            3
Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
2021 – 2022

                                                We work closely and in collaboration with the         Te wāhi ki a mātou
                                                wider government sector, colleague education
                                                agencies and other key stakeholders to gain
                                                                                                      Our role
                                                synergies and deliver the best impact. We recognise   Our primary role is to ensure that New Zealand
                                                that through working together we can more             qualifications are accepted as credible and robust,
                                                effectively help create the acceleration in learner   both nationally and internationally. We do this
                                                achievement and system performance required           through our work to quality assure non-university
                                                for New Zealand’s success. Refer to the education     tertiary education, regulate tertiary education,
                                                system diagram on page 5.                             deliver robust senior-secondary-school-level
                                                Examples of collaboration activities include our      assessments and credentialing, and improve the
                                                work with the Education Review Office and the         qualifications system. We are responsible for
                                                Ministry of Education regional offices to provide     the NZQF and oversee the setting of standards
                                                National Certificate in Educational Achievement       and New Zealand qualifications development. In
                                                (NCEA) data to inform discussions about equity        addition, we administer the Education (Pastoral
                                                in STEM (science, technology, engineering and         Care of International Students) Code of Practice
                                                mathematics) subjects; as well as our partnering      2016 and the Education (Pastoral Care of Domestic
                                                with Iwi to provide tailored equity data which can    Tertiary Students) Interim Code of Practice 2019
                                                be disaggregated at taiwhenua (district) level for    (the interim Domestic Code).
                                                better support for learners in their rohe (region).   Our vision, ‘Qualify for the Future World: Kia Noho
                                                Likewise, collaboration is fundamental to our         Takatū Ki Tō Āmua Ao’, encapsulates our role
                                                work in reviewing the New Zealand Qualifications      and ambition for learners and for New Zealand.
                                                Framework (NZQF). We will continue these              Our performance is a vital element of making
                                                and other collaborations in support of the            New Zealand’s education system world leading
                                                Government’s objectives as set out in the NELP        and accessible to all learners.
                                                and the TES.

                                                                                                      Te whakahaere tika i te wāhi mahi
                                                                                                      Our key functions
                                                                                                      Ng ā tohu:
                                                                                                      Qualifications:
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                                                                      The NZQF is the definitive source of accurate
                                                                                                      information about all quality-assured New Zealand
                                                                                                      qualifications – covering secondary school, tertiary
                                                                                                      education and institutions open to international
                                                                                                      learners. The NZQF is designed to optimise
                                                                                                      the recognition of a learner’s achievements and
                                                                                                      contribute to New Zealand’s economic, social
                                                                                                      and cultural success.

  4
Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
2021 – 2022

Te whakaū kounga:                                     the secondary school system) and New Zealand                     STATEMENT OF PERFORMANCE EXPECTATIONS
Quality assurance:                                     Scholarship examinations. We do this through:
Our quality assurance role is directed towards         • conducting Managing National Assessment
supporting high levels of trust and confidence in        Reviews in schools to check that their
education outcomes for tertiary education. We set        assessment systems and processes are effective
the statutory rules for the whole tertiary education     for delivering NCEA
sector and manage quality assurance in the non-        • carrying out external moderation of internally
university part of the tertiary sector.                  assessed standards and providing support
                                                         to assessors through workshops and online
Aromatawai:                                              resources
Assessment:                                            • developing, delivering and marking NCEA and
We administer, quality assure and report on              New Zealand Scholarship examinations and
three NCEA levels for senior secondary learners          other external assessments.
(and for a smaller number of learners outside

                                                                                                                          5
2021 – 2022

                                            Ngā rautaki takune
                                            Strategic intentions

                                                Te āhua me te whakahaere i te                                                    We remain focused on ensuring equitable access
                                                taiao mahi                                                                       for other learners with disabilities and learning
                                                                                                                                 support needs and as well as those facing socio-
                                                Our operating environment                                                        economic disadvantage.
                                                Our operating environment is constantly changing                                 Employers are looking for more nimble and
                                                as the education system evolves and adapts.                                      adaptable workers with a diverse range of skills and
                                                This year these changes continue with a number                                   capabilities. The reforms in vocational education
                                                of reviews underway. We are working with                                         currently underway are expected to enable these
                                                colleague agencies to ensure that the way services                               changes. Overall the needs and expectations of
                                                are delivered in the next three or four years is                                 learners, their whānau, employers, industry and
                                                responsive to government decisions.                                              iwi continue to evolve, demanding more of the
                                                For schooling, this includes the Ministry of                                     education sector organisations.
                                                Education-led NCEA Review and the associated                                     We have a key role to play in addressing these
                                                Review of Achievement Standards.                                                 challenges and opportunities through our quality
                                                NZQA is actively leading work in the wider                                       assurance and assessment and credentialing roles;
                                                Reform of Vocational Education programme                                         however, we cannot do this by ourselves. We work
                                                including to simplify the qualifications system and                              closely with our sector colleague agencies as well as
                                                the design of vocational qualifications and other                                education organisations, teachers and whānau.
                                                credentials, support the functions of the Workforce                              Our strategic outcomes framework incorporates
                                                Development Councils and Te Pūkenga, updating                                    the essence of the Government’s NELP and TES,
                                                the evaluative quality assurance framework, and                                  including the objectives for education. These
                                                implementing our business and information system                                 objectives will be supported by operational
                                                changes to enable this.                                                          priorities of supporting system outcomes,
                                                NZQA is using digital learning and assessment to                                 sustainable business practices and responsive
                                                support changes in how and what learners learn;                                  systems. As a result, we maintain our focus on two
                                                this also provides opportunities to support those                                key outcomes:
                                                with additional learning needs.                                                  • Equity of access to qualifications supports
                                                There is an increased focus on learner wellbeing                                   intergenerational wellbeing
                                                as reflected in the interim Domestic Code.2                                      • New Zealand qualifications enable lifelong
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                We are working to assure learner wellbeing as                                      learning.
                                                administrator of both the international student                                  These two outcomes form the cornerstone of our
                                                code 3 and the interim code covering domestic                                    strategic outcomes framework, which is outlined
                                                tertiary students.                                                               on pages 9 and 12. Our Statement of Performance
                                                The expectations of education are changing, and                                  Expectations (SPE) ensures that there are clear
                                                learners want greater flexibility in credentials.                                links between the framework and the measures
                                                                                                                                 to enable readers to see and understand the
                                                We are extending our effort to address equity
                                                                                                                                 connection between the Statement of Intent (SOI)
                                                issues so that Māori and Pacific learners, who face
                                                                                                                                 and the SPE.
                                                significant and compounding barriers, can enjoy
                                                educational success in their chosen pathway, with                                To meet our work programme this year NZQA
                                                a particular focus on STEM in NCEA.                                              will incur a financial deficit. Details are contained in
                                                                                                                                 Part 2 Prospective financial statements on page 27.

                                                2     Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019 (the interim Domestic Code).
                                                3     The Education (Pastoral Care of International Students) Code of Practice 2016.

  6
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                                                                                                                                                                                                                           7
2021 – 2022

                                                       Kia Noho Takatū Ki Tō Āmua Ao
                                                        1.0                                                                                                            2.0
              Ngā aronga mō

                                                        Mā te mana taurite ki te whai tohu                                                                             Ka hāpaitia ngā tohu mātauranga
              te 5 – 10 tau

                                                        mātauranga te ahunga tātai oranga                                                                              o Aotearoa kia ako mō te oranga
                                         (ngā hua)

                                                        e tautoko                                                                                                      tonutanga
                                                        1.1 Ka hangaia mai                      1.2 Mā te mahi tahi i                  1.3 Ka tautokohia ngā           2.1 Ko tā te mahi                    2.2 Ka whai mana ngā
              Ngā pātanga mō

                                                        ngā rātonga katoa                       ngā rangapū auaha ka                   ākonga whaikaha,                aromatawai me ngā                    tohu mātauranga ki
                                                        o NZQA i te mana                        noho mana taurite ai                   rawakore rānei, kia whāia       pūkenga whāiti he                    Aotearoa, ki te ao
                               te 5 – 10 tau

                                                                                                ngā ākonga Māori me                    ngā tohu mātauranga             tautoko i te ākonga                  whānui hoki
                                                        taurite
                                                                                                ngā ākonga Pasifika                    e tika ana, e tutuki ana        kia noho takatū ki
                                                                                                                                       hoki i ō rātou hiahia me ō      tōna āmua ao
                                                                                                                                       rātou tūmanako
                                                     1.1.1                 1.1.2             1.2.1               1.2.2             1.3.1                            2.1.1                                2.2.1                      2.2.2
                                                     Mˉa te wheako          Ka angitˉu ai    He tari ako i        Ka kokiri
                                                                                                                       ˉ            Ka tˉaharatia ngˉa              Ko ngˉa mahi                         He mea tautoko             Mˉa te whakaˉu
              Ngā hua ake mō

                                                     kiritaki anoˉ          te whˉanau me    te reo me ngˉa       takatika i te     tauˉarai o te whai tohu         aromatawai auaha                     Te Taura Here              kounga ka noho
                                                     ngˉa rˉatonga o        ngˉa whare ako   tikanga Mˉaori       mˉatauranga       mˉatauranga ki ngˉa             he hˉapai i te aˉ konga              Tohu Mˉatauranga o         tika ka noho pono
                               te 3 – 5 tau

                                                     NZQA e aˉ rahi         katoa ki te      a NZQA               Mˉaori hei       aˉ konga, aˉ , ka hˉapaitia      kia mˉawhitiwhiti i te               Aotearoa (NZQF)            nei ngˉa pˉukenga
                                                                            tautoko i te                          tautoko i ngˉa    hoki ngˉa hiahia whˉaiti        marautanga ako                       kia ako te tangata         whˉaiti me ngˉa tohu
                                                     1.1.3                 aˉ konga          1.2.3               aˉ konga           o te ako                                                             mˉo te oranga              mˉatauranga
                                                                                                                                                                    2.1.2                                tonutanga                  o Aotearoa
                                                      Ka whakatau                             Ka whai hua ngˉa
                                                      tika nei ngˉa                          aˉ konga Mˉaori                                                         Mˉa te reo o te
                                                     aˉ konga i ngˉa ara                      me ngˉa aˉ konga                                                      aˉ konga anoˉ ngˉa mahi              2.2.3
                                                      tohu e tika ana                         Pasifika i ngˉa                                                        aromatawai matihiko                 Mˉa te mana tonu o
                                                      ki a rˉatou                             rangapˉu auaha                                                         me te pˉaheko tika i te             ngˉa tohu mˉatauranga
                                                                                                                                                                     tangata e tautoko                   ka aˉ heitia te tono atu
                                                                                                                                                                                                         ki te ao
8
                   STATEMENT OF PERFORMANCE EXPECTATIONS                                                                                                                                                     2021 – 2022

                              Qualify for the Future World

                               1.0                                                                                                 2.0
                               Equity of access to qualifications supports intergenerational wellbeing                             New Zealand qualifications enable lifelong learning

    5 – 10 years
    Focus areas
    (outcomes)
                               1.1 NZQA services are             1.2 Innovative                      1.3 Learners with             2.1 Assessment and               2.2 Qualifications are
                                                                                                     disabilities and learning
                               designed for equity               partnerships support                                              credentialing support            accepted as credible
                                                                                                     support needs, and/
                                                                 equitable access for                                              innovation in teaching           and robust nationally
                                                                                                     or socio-economic
                                                                 Māori and Pasifika                  disadvantage have             and preparation for              and internationally
                                                                 learners                            access to qualifications      a changing world
                                                                                                     that meet their needs         of work
                                                                                                     and aspirations

    5 – 10 years
    Impacts
                            1.1.1             1.1.2           1.2.1                 1.2.2         1.3.1                          2.1.1                           2.2.1                   2.2.2
                            Customer          Whˉanau and     NZQA is a             Mˉatauranga   Barriers to                    Innovative assessment           The NZQF                Quality assurance
                            experience        education       te reo Mˉaori         Mˉaori is     learners accessing             practices enable                facilitates lifelong    provides trust
                            informs the       organisations   learning              advanced      qualifications                 learners to make                learning                and confidence
                            delivery of       are engaged     organisation          to support    are reduced and                connections across                                      in New Zealand
                            NZQA services     and confident                         learners      additional learning            learning areas                  2.2.3                   credentials and
                                              in supporting   1.2.3                               needs are supported                                                                    qualifications
                                              learners                                                                                                           Greater qualification
                            1.1.3                             Mˉaori and Pasifika                                                2.1.2
                                                                                                                                                                 recognition enables

    3 – 5 years
    Intermediate
    outcomes
                            Learners access                   learners benefit                                                   Learner voice informs           mobility
                            qualification                     from innovative                                                    digital assessment
                            pathways that                     partnerships                                                       methods and builds
                            are right for                                                                                        confidence and
                            them                                                                                                 engagement in
                                                                                                                                 assessment
2021 – 2022

TE HUA NUI 1:
Mā te mana taurite ki te whai tohu
mātauranga te ahunga tātai
oranga e tautoko
OUTCOME 1:
Equity of access to qualifications supports
intergenerational wellbeing

  There are significant equity issues for Māori and        TE WĀHANGA 1.1:
  Pasifika learners compared to other learners,            Ka hangaia mai ngā rātonga
  affecting their ability to access qualifications.
                                                           katoa o NZQA i te mana taurite
  Similarly, equity issues exist for other learners with
  learning support needs. Providing equitable access       IMPACT AREA 1.1:
  to qualifications levels the field for all learners      NZQA services are designed for equity
  to achieve wellbeing. NZQA plays a key role in
  working with our sector partners to address              At NZQA, we recognise that to improve equity,
  these equity issues.                                     our services must be designed with equity in
                                                           mind. One key way of knowing whether our
                                                           services support equitable access and outcomes,
                                                           is by asking those who use our services. Through
  As an operational agency, NZQA                           surveying different customer groups we can
  works closely with learners to                           better understand how our services work for each
  understand their needs. We tailor our                    customer group and target efforts to improve
  services so that rather than one size                    equity. We will survey our customers and ask
  fits all they are fair for all learners.                 them if their experience with NZQA is positive
  The equity challenges require NZQA                       and our services are easy to use, particularly
  to work in collaboration with other                      focusing on Māori and Pasifika learners as well
  sector agencies and partners.                            as other learners with disabilities and needing
                                                           additional learning support and socio-economically
  To achieve this outcome, NZQA’s activities need          disadvantaged learners.                                        STATEMENT OF PERFORMANCE EXPECTATIONS
  to deliver:                                              The following three intermediate outcomes will
  • Impact area 1.1: NZQA services are designed            assist in achieving this impact area:
    for equity                                             TE HUA 1.1.1:
  • Impact area 1.2: Innovative partnerships support       Ma– te wheako kiritaki ano
                                                                                    – nga– ra–tonga
    equitable access for Māori and Pasifika learners                  –
                                                           o NZQA e a rahi
  • Impact area 1.3: Learners with disabilities and        INTERMEDIATE OUTCOME 1.1.1:
    learning support needs and/or socio-economic           Customer experience informs the delivery
    disadvantage have access to qualifications that        of NZQA services
    meet their needs and aspirations.                      At NZQA the customer is at the centre of
  The following section outlines these impact areas        everything we do. Our customers are diverse and
  and the measures of success for each area.               include learners, whānau, education organisations
                                                           and employers. Understanding the customer

                                                                                                                            9
2021 – 2022

                                                experience is the best way we have of establishing      TE WĀHANGA 1.2:
                                                whether the range of services we provide meets          Mā te mahi tahi i ngā rangapū
                                                their needs. Through understanding the customer
                                                                                                        auaha ka noho mana taurite
                                                experience, we are able to improve and further
                                                tailor the range of services we deliver.                ai ngā ākonga Māori me ngā
                                                TE HUA 1.1.2:
                                                                                                        ākonga Pasifika
                                                        – ai te wha– nau me nga– whare
                                                Ka angitu                                               IMPACT AREA 1.2:
                                                ako katoa ki te tautoko i te –a konga                   Innovative partnerships support
                                                INTERMEDIATE OUTCOME 1.1.2:
                                                                                                        equitable access for Ma–ori and
                                                Wha–nau and education organisations are
                                                engaged and confident in supporting learners
                                                                                                        Pasifika learners
                                                Support is critical to enable learners to be as         We recognise that when we work with others
                                                successful as possible. This support comes from         and share resources and know-how, we have
                                                various sources, including whānau and education         greater reach and better impacts. Through
                                                organisations. NZQA plays an important role in          developing strong partnerships we help build
                                                providing information to these groups and others,       greater trust and a collective understanding of
                                                to enable them to better understand the education       the challenges and opportunities for Māori and
                                                system. It is vital that learners and their whānau      Pasifika learners, and can collaborate with our
                                                have good information about qualifications.             partners to implement solutions.
                                                With this greater understanding comes greater           The following three intermediate outcomes
                                                confidence to support learners and therefore            will assist in achieving this impact area:
                                                greater engagement. This leads to better outcomes.
                                                                                                        TE HUA 1.2.1:
                                                TE HUA 1.1.3:
                                                                                                        He tari ako i te reo me nga– tikanga Ma– ori
                                                Ka whakatau tika nei nga– –a konga i nga–               a NZQA
                                                ara tohu e tika ana ki a ra–tou                         INTERMEDIATE OUTCOME 1.2.1:
                                                INTERMEDIATE OUTCOME 1.1.3:
                                                                                                        NZQA is a te reo Ma–ori learning organisation
                                                Learners access qualification pathways that
                                                are right for them                                      NZQA recognises it is important that staff learn
                                                                                                        te reo Māori. This matters because understanding
                                                For learners to be engaged in their learning, they      the language leads to better understanding of
                                                need access to qualification pathways that are right    Māori culture and identity. With that understanding
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                for them. This is not a one-size-fits-all approach,     we are better able to be effective in improving
                                                as the interests of learners vary.                      equity outcomes.
                                                NZQA’s role in this is to provide a range of data       Our goal to be a te reo Māori learning organisation
                                                that supports schools and learners to understand        demonstrates our commitment to Maihi Karauna
                                                their qualification pathway options. This will enable   (the Crown Māori Language Strategy) and Tau Mai
                                                them to be confident that their learning pathways       Te Reo (the Māori Language in Education Strategy).
                                                are setting them up for the futures they want.

10
2021 – 2022

TE HUA 1.2.2:                                        The purpose of SAC is to provide support
     –kiri takatika i te ma–tauranga Ma–ori
Ka ko                                                to learners with sensory, physical or medical
hei tautoko i nga– –akonga                           conditions/impairments and/or specific learning
INTERMEDIATE OUTCOME 1.2.2:                          disorders so they have a fair opportunity to
Ma–tauranga Ma–ori is advanced to support            demonstrate their skills and knowledge in internal
learners                                             and external assessments (in both NCEA and
                                                     New Zealand Scholarship).
Te Hono o Te Kahurangi quality assurance
framework enables NZQA to evaluate the               There is a disparity in learners accessing SAC, and
quality and integrity of mātauranga Māori            therefore accessing qualifications that meet their
qualifications, programmes and educational           needs and aspirations. We will use our analysis of
delivery. This specialised quality assurance role    SAC applications and target our efforts in priority
supports learner access to mātauranga Māori.         areas requiring greater SAC support.

TE HUA 1.2.3:
                                                     The following intermediate outcome will assist in
 Ka whai hua nga– –akonga Ma–ori me nga–             achieving this impact area:
–akonga Pasifika i nga– rangapu
                              – auaha                TE HUA 1.3.1:
INTERMEDIATE OUTCOME 1.2.3:                          Ka ta–haratia nga– taua–rai o te whai tohu
Ma–ori and Pasifika learners benefit from            ma–tauranga ki nga– –akonga, –a, ka ha–paitia
innovative partnerships                              hoki nga– hiahia wha–iti o te ako
                                                     INTERMEDIATE OUTCOME 1.3.1:
NZQA recognises the value and builds on the
benefits of partnerships with whānau, communities,   Barriers to learners accessing qualifications
iwi and education organisations to enable learners   are reduced and additional learning needs
to be more successful.                               are supported
                                                     We recognise that not all learners have equal
                                                     access to qualifications. They may face barriers to
TE WĀHANGA 1.3:
                                                     access and/or require additional support.
Ka tautokohia ngā ākonga
                                                     Digital technologies provide opportunities for
whaikaha, rawakore rānei, kia                        new types of support and services that have the
whāia ngā tohu mātauranga                            potential to reduce barriers significantly. We are
e tika ana, e tutuki ana hoki                        committed to working with learners, their whānau
i ō rātou hiahia me ō rātou                          and education organisations in reducing barriers.
                                                                                                                         STATEMENT OF PERFORMANCE EXPECTATIONS
tūmanako
IMPACT AREA 1.3:
Learners with disabilities and
learning support needs and/or
socio-economic disadvantage have
access to qualifications that meet
their needs and aspirations
We recognise that learners have different needs
and aspirations and we work to ensure that all
learners have access to relevant qualifications.
We do this in part through supporting the
provision of Special Assessment Conditions (SAC).

                                                                                                                         11
2021 – 2022

                                            TE HUA NUI 2:
                                            Ka hāpaitia ngā tohu
                                            mātauranga o Aotearoa kia
                                            ako mō te oranga tonutanga
                                            OUTCOME 2:
                                            New Zealand qualifications enable lifelong learning

                                                                                                          in teaching and how these can engage learners
                                                NZQA is responsible for quality                           in lifelong learning, therefore preparing them for
                                                assuring qualifications that are listed                   a changing world of work. We want assessment
                                                on the NZQF.                                              to be a positive and seamless experience that is
                                                                                                          aligned with the learning methods used. NZQA
                                                Credible and robust qualifications promote                seeks to extend the assessment capabilities
                                                recognition and mobility across national and              of teachers and assure high-quality, authentic
                                                international boundaries, while flexible qualifications   responses from innovation and assessment.
                                                and credentials recognise learning and skills acquired    Good assessment practice supports the
                                                throughout a person’s life. Hence the quality of          achievement of qualification outcomes.
                                                assessment practice is critical in underpinning           It is important that the assessment methods used
                                                ongoing learning and career pathways.                     allow learners to show what they have learnt.
                                                To achieve this outcome, NZQA’s activities need           This may be through assessments that cover
                                                to deliver:                                               multiple areas of learning. It may enable learners
                                                                                                          to make greater connections between subject
                                                • Impact area 2.1: Assessment and credentialing
                                                                                                          areas to see how this learning is used in practice.
                                                  support innovation in teaching and preparation
                                                                                                          A positive assessment experience incorporating
                                                  for a changing world of work
                                                                                                          the above factors may assist in promoting an
                                                • Impact Area 2.2: Qualifications are accepted            interest in lifelong learning.
                                                  as credible and robust nationally and
                                                                                                          The following two intermediate outcomes will assist
                                                  internationally.
                                                                                                          in achieving this impact area:
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                                                                          TE HUA 2.1.1:
                                                TE WĀHANGA 2.1:                                            Ko nga– mahi aromatawai auaha he ha–pai i te
                                                Ko tā te mahi aromatawai me                               –akonga kia ma–whitiwhiti i te marautanga ako
                                                ngā pūkenga whāiti he tautoko                             INTERMEDIATE OUTCOME 2.1.1:
                                                i te ākonga kia noho takatū ki                            Innovative assessment practices enable learners
                                                tōna āmua ao                                              to make connections across learning areas
                                                                                                          There are two important aspects to innovation
                                                IMPACT AREA 2.1:
                                                                                                          in assessment: assessment that enables learners
                                                Assessment and credentialing support                      to make powerful connections across learning
                                                innovation in teaching and preparation                    areas; and methods of assessment that give
                                                for a changing world of work                              learners broader opportunities to demonstrate
                                                                                                          validly what they know and what they can do.
                                                At NZQA we recognise the role that assessment             Digital assessment is a key tool in providing
                                                and credentialing play in supporting innovation           these opportunities.

12
2021 – 2022

TE HUA 2.1.2:                                           TE HUA 2.2.1:
Ma– te reo o te –akonga ano
                          – nga– mahi                   He mea tautoko Te Taura Here Tohu
aromatawai matihiko me te pa–heko tika                  Ma–tauranga o Aotearoa (NZQF) kia ako
i te tangata e tautoko                                              – te oranga tonutanga
                                                        te tangata mo
INTERMEDIATE OUTCOME 2.1.2:                             INTERMEDIATE OUTCOME 2.2.1:
Learner voice informs digital assessment methods        The NZQF facilitates lifelong learning
and builds confidence and engagement in                 The NZQF articulates the relationship between
assessment                                              qualifications and other quality-assured credentials.
The learner voice is critical in developing high-       This enables learners to engage flexibly in learning
quality, meaningful assessment and for innovation       opportunities to maintain the currency of their skills
in assessment. In the development of online             in the workplace.
assessment we will co-design the assessment             TE HUA 2.2.2:
experience with learners to ensure that the             Ma– te whakau– kounga ka noho tika ka noho
online features work for the learners. Through
                                                        pono nei nga– pu
                                                                       –kenga wha–iti me nga– tohu ma–
this co-creation, learners will be more confident
                                                        tauranga o Aotearoa
and engaged in undertaking assessment.
                                                        INTERMEDIATE OUTCOME 2.2.2:
                                                        Quality assurance provides trust and confidence
TE WĀHANGA 2.2:                                         in New Zealand credentials and qualifications
Ka whai mana ngā tohu                                   In order to ensure that New Zealand’s credentials and
mātauranga ki Aotearoa, ki te ao                        qualifications are trusted, NZQA’s quality assurance
whānui hoki                                             systems must be robust. NZQA’s quality assurance
                                                        role is directed towards supporting higher levels of
IMPACT AREA 2.2:                                        trust and confidence in education outcomes for the
Qualifications are accepted as credible                 tertiary education system. NZQA sets the statutory
and robust nationally and internationally               rules for the whole tertiary education sector and
                                                        manages quality assurance in the non-university part
NZQA works to ensure that New Zealand                   of the tertiary sector.
qualifications are credible and portable and            NZQA operates an integrated quality assurance
support lifelong learning. This helps to ensure         system in which all components support each other.
that New Zealanders working overseas have
                                                        TE HUA 2.2.3:
their qualifications recognised and have greater                                                                          STATEMENT OF PERFORMANCE EXPECTATIONS
opportunities for employment and further education.      Ma– te mana toru o nga– tohu ma–tauranga ka
                                                        –aheitia te tono atu ki te ao
It also helps in providing a positive experience to
immigrants coming to New Zealand by having their        INTERMEDIATE OUTCOME 2.2.3:
qualifications assessed against an internationally      Greater qualification recognition enables mobility
recognised framework.                                   Greater qualification recognition has benefits for
The following three intermediate outcomes will assist   both international and domestic learners, as well
in achieving this impact area:                          as those wishing to immigrate to New Zealand.
                                                        The international recognition of New Zealand
                                                        qualifications not only encourages international
                                                        learners to study in New Zealand, it also allows
                                                        domestic learners to have their qualifications more
                                                        readily recognised overseas. Those wishing to
                                                        immigrate to New Zealand can have confidence that
                                                        their overseas qualifications will find parity with the
                                                        types and levels of New Zealand qualifications.
                                                        Further information on our strategic intentions, functions
                                                        and operations is contained in our 2019/20 – 2022/23 SOI.

                                                                                                                          13
STATEMENT OF PERFORMANCE EXPECTATIONS   2021 – 2022

                                                Credit: Ebony Wingfield Te Aho o Te Kura Pounamu (Excellence NCEA Level 3 – Painting)
14
2021 – 2022

TE WĀHANGA TUATAHI:
Ngā kawatau o ngā mahi
PART ONE:
Performance expectations

                                                    Te tirohanga whānui me te
  The SOI and this document describe                whakahaere pūnaha tohu
  the strategic objectives we are seeking           mātauranga
  to achieve, how we will undertake our
  functions and operations to achieve               Oversight and administration
  those intentions, and how we will                 of the qualifications system
  assess our performance.
                                                    Te tauākı̄ aronga wh ānui
  The information outlined in this SPE enables      Overarching purpose statement
  the public, Ministers, Parliament and external    The single overarching purpose of this appropriation
  monitoring agencies to track our progress         is for the New Zealand Qualifications Authority to
  in achieving the objectives set out in our        provide effective oversight and administration of
  SOI 2019/20 – 2022/23.                            the qualifications system.
  We have one multi-category appropriation funded
  by the government through Vote Education:         He aha ng ā hua ka puta
                                                    What is intended to be achieved
                                                    This appropriation is intended to provide effective
                                                    oversight and administration of the qualifications
                                                    system by the New Zealand Qualifications
                                                    Authority to ensure New Zealand’s qualifications
                                                    system is valued as credible, robust and meet                   STATEMENT OF PERFORMANCE EXPECTATIONS
                                                    the needs of learners, employers and other
                                                    stakeholders.

                                                                                                                    15
2021 – 2022

                                                Ngā whakamārama me ngā                               Te whakaū kounga
                                                tohutohu mō ngā tohu mātauranga                      Expense Category 2: Quality assurance
                                                Expense Category 1: Provision of
                                                communication and advice                             Te Korahi
                                                                                                     Scope
                                                Te Korahi                                            This category is limited to provision by the
                                                Scope                                                New Zealand Qualifications Authority of quality
                                                This category is limited to communication and        assurance services and maintenance of the quality
                                                advice related to education policies, programmes     assurance framework, to support the New Zealand
                                                and services that are the responsibility of the      qualifications system.
                                                New Zealand Qualifications Authority.
                                                                                                     He aha ng ā hua ka puta
                                                He aha ng ā hua ka puta                             What is intended to be achieved
                                                What is intended to be achieved                      This category is intended to achieve higher
                                                This category is intended to achieve communication   levels of trust and confidence by learners and
                                                and advice that helps Ministers, learners,           other stakeholders in the non-university tertiary
                                                communities, employers, schools and tertiary         education sector.
                                                education organisations make informed decisions.
                                                                                                     Te Tahua Pūtea
                                                Te Tahua Pūtea                                      Funding
                                                Funding                                              Approximately 60 percent of the total revenue
                                                100 percent of the total revenue for this category   for this category of expense is provided by the
                                                of expense is provided by the Crown.                 Crown. The remaining 40 percent is funded
                                                                                                     through third-party revenue, including private
                                                                                                     training establishment (PTE) registration fees,
                                                                                      Budget         Te Pūkenga – New Zealand Institute of Skills and
                                                      Cost and                      2021-2022        Technology and its subsidiaries’ quality assurance
                                                      funding                            $000        fees, external evaluation and review charges,
                                                      Revenue                                        approval and accreditation charges, and consistency
                                                                                                     review charges.
                                                      Crown                                3,309
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                      Other                                     -                                          Budget
                                                      Total revenue                        3,309        Cost and                         2021-2022
                                                                                                        funding                               $000
                                                      Expenses                             3,539
                                                                                                        Revenue
                                                      Net (deficit)                        (230)
                                                                                                        Crown                                    9,845
                                                                                                        Other                                   6,570
                                                                                                        Total revenue                          16,415
                                                                                                        Expenses                                17,690
                                                                                                        Net (deficit)                          (1,275)

16
2021 – 2022

Ngā pūnaha tautoko o ngā                                 Ngā mahi aromatawai o ngā
tohu mātauranga                                          kura tuarua
Expense Category 3: Qualification                        Expense Category 4: Secondary school
support structures                                       assessments
Te Korahi                                                Te Korahi
Scope                                                    Scope
This category is limited to the New Zealand              This category is limited to the New Zealand
Qualifications Authority managing, operating,            Qualifications Authority delivering external
maintaining and providing advice on the                  assessment for national secondary school
New Zealand qualifications system, and providing         qualifications, including the National Certificate
quality assurance services on NZQA’s areas               of Educational Achievement and Scholarship
of responsibility.                                       examinations, and the moderation of internal
                                                         school assessments.
He aha ng ā hua ka puta
What is intended to be achieved                          He aha ng ā hua ka puta
This category is intended to provide New Zealand         What is intended to be achieved
qualifications that are valued as credible, robust and   This category is intended to achieve trust and
meet the needs of learners, employers and other          confidence in robust and equitable secondary
stakeholders, with supporting services to help           school level assessment.
them make informed decisions.
                                                         Te Tahua Pūtea
Te Tahua Pūtea                                          Funding
Funding                                                  Approximately 95 percent of the total revenue
Approximately 25 percent of the total revenue for        for this category of expense is provided by the
this category of expense is provided by the Crown.       Crown. The remaining 5 percent is funded through
The remaining 75 percent is funded through third-        third-party revenue, including international NCEA
party revenue, including fees for credit reporting       fees and non-government funded secondary
and recognition of overseas qualifications.              examination and assessment fees.

                                                                                                                             STATEMENT OF PERFORMANCE EXPECTATIONS
                                       Budget                                                    Budget
   Cost and                          2021-2022              Cost and                           2021-2022
   funding                                $000              funding                                 $000
   Revenue                                                  Revenue
   Crown                                     6,049          Crown                                    55,765
   Other                                    17,901          Other                                      3,143
   Total revenue                           23,950           Total revenue                            58,908
   Expenses                                 24,902          Expenses                                 59,530
   Net (deficit)                             (952)          Net (deficit)                             (622)

                                                                                                                             17
2021 – 2022

                                            Te paearu o ngā mahi
                                            How performance will be assessed

                                                The following table outlines the key
                                                performance measures that NZQA
                                                will monitor to ensure we are on
                                                track to achieve the impacts and
                                                outcomes outlined in our SOI.
                                                Measure

                                                                                                                                                    2019/20              2020/21               2021/22
                                                ID.

                                                                  Measure                                                                           Actual              Standard              Standard
                                                    i             The overall satisfaction rating given by the Minister                                   8                    8                     8
                                                                  of Education on the New Zealand Qualifications
                                                                  Authority 4

                                                    ii            The percentage of Ministerial items that achieve                                     99.5%                 99%                   99%
                                                                  the deadlines agreed with the Minister’s office
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                4        The survey measures Minister’s satisfaction with the quality of advice on a scale from 1 to 10, where 1 means unsatisfied and 10 means extremely
                                                         satisfied.

18
2021 – 2022

1.0 Mā te mana taurite ki te whai tohu mātauranga te ahunga tātai
oranga e tautoko
1.0 Equity of access to qualifications supports intergenerational wellbeing
Measure

                                                                                                 2019/20              2020/21               2021/22
ID.

              Measure                                                                            Actual              Standard              Standard
              IMPACT 1.1: NZQA services are designed for equity

              Intermediate Outcome 1.1.1: Customer
              experience informs the delivery of NZQA
              services

    1.1.1a    The proportion of survey respondents who agree/                                       68.6%                  75%                  75%
              strongly agree that information they received from
              NZQA met their needs 5

    1.1.1b    The proportion of survey respondents who agree/                                       55.8%                  70%                  70%
              strongly agree that the NZQA website is easy to use

              Intermediate Outcome 1.1.2: Wha  – nau and
              education organisations are engaged and
              confident in supporting learners

    1.1.2a    Co-design solutions to benefit learners                                                                  Narrative             Narrative

              Intermediate Outcome 1.1.3: Learners access
              qualification pathways that are right for them

    1.1.3a    Participation in digital external assessment increases                               11.3%                Upward                Upward
              as a proportion of overall participation in external                               (baseline)              trend                 trend
              assessment                                                                                                 (Baseline              (Baseline
                                                                                                                        established           established
                                                                                                                      from 2019 data        from 2020 data
                                                                                                                        available in           available in
                                                                                                                        June 2020)             June 2021)                STATEMENT OF PERFORMANCE EXPECTATIONS

5    Survey respondents are stakeholders including employers, education providers, students and families. Information received covers the full range of advice,
     data, communication and instruction that the New Zealand Qualifications Authority provides to its customers to support their relationship, business and
     interaction with it.

                                                                                                                                                                         19
2021 – 2022

                                                Measure

                                                                                                                                                 2019/20               2020/21              2021/22
                                                ID.

                                                               Measure                                                                           Actual               Standard             Standard
                                                                                                                                 – ori and
                                                               IMPACT 1.2: Innovative partnerships support equitable access for Ma
                                                               Pasifika learners

                                                               Intermediate Outcome 1.2.1: NZQA is a te reo
                                                               Ma–ori learning organisation

                                                    1.2.1a     The percentage of NZQA staff who have a te reo                                        N/A                   N/A                   90%
                                                               Māori plan

                                                    1.2.1b     The percentage of NZQA staff who reach higher                                         N/A                   N/A                   25%
                                                               levels of proficiency through te reo Māori language
                                                               planning and development

                                                               Intermediate Outcome 1.2.2: Ma  – tauranga Ma
                                                                                                           – ori
                                                               is advanced to support learners

                                                    1.2.2a     The percentage of applications (which meet the                                        4.4%                  ≥3%                   ≥3%
                                                               criteria to be approved) that are quality assured
                                                               using Te Hono te Kahurangi6

                                                    1.2.2b The rate of Māori learner participation in digital                                       NCEA                Upward                Upward
                                                           external assessment is the same as or higher                                            Level 1:              trend                 trend
                                                           than their non-Māori learner peers                                                      baseline              (Baseline              (Baseline
                                                                                                                                                                        established           established
                                                                                                                                                   = 7.5%             from 2019 data        from 2020 data
                                                                                                                                                    NCEA                available in           available in
                                                                                                                                                                        June 2020)             June 2021)
                                                                                                                                                   Level 2:
                                                                                                                                                   baseline
                                                                                                                                                   = 8.9%
                                                                                                                                                    NCEA
                                                                                                                                                   Level 3:
                                                                                                                                                   baseline
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                                                                                                                   = 10.2%

                                                6     A tertiary education organisation can select the quality assurance approach used to approve applications. NZQA is strengthening its guidance and
                                                      support for tertiary education providers seeking approval of mātauranga Māori applications to request quality assurance using the Te Hono te Kahurangi
                                                      framework. An increase in the percentage of applications that meet the criteria to be approved is an indication that guidance and support is meeting the
                                                      needs of a tertiary education provider.

20
2021 – 2022

Measure

                                                                                           2019/20              2020/21             2021/22
ID.

             Measure                                                                       Actual              Standard            Standard

             Intermediate Outcome 1.2.3: Ma  – ori and Pasifika
             learners benefit from innovative partnerships

 1.2.3a      The percentage of Pacific parents and families who                               100%                  90%                 90%7
             attended NCEA Ma le Pasifika workshops who report
             increased knowledge of NCEA and more confidence
             to support their children

 1.2.3b The percentage of parents & whānau who attended                                       98.6%                 90%                 90% 8
        NCEA and the Whānau workshops who report
        increased knowledge of NCEA and more confidence
        to support their children

 1.2.3c      The rate of Pacific learner participation in digital                             NCEA               Upward               Upward
             external assessment is the same as or higher than                               Level 1:             trend                trend
             their non-Pacific learner peers                                                 baseline             (Baseline             (Baseline
                                                                                                                 established          established
                                                                                             = 7.7%            from 2019 data       from 2020 data
                                                                                              NCEA               available in          available in
                                                                                                                 June 2020)            June 2021)
                                                                                             Level 2:
                                                                                             baseline
                                                                                             = 6.8%
                                                                                              NCEA
                                                                                             Level 3:
                                                                                             baseline
                                                                                             = 9.3%

             IMPACT 1.3: Learners with disabilities and learning support needs, and/or socio-economic
             disadvantage have access to qualifications that meet their needs and aspirations

             Intermediate Outcome 1.3.1: Barriers to
             learners accessing qualifications are reduced and                                                                                                  STATEMENT OF PERFORMANCE EXPECTATIONS
             additional learning needs are supported

 1.3.1a      The percentage of targeted 9 schools that found                                   N/A                  N/A               60-80%
             NZQA’s package of SAC support useful in helping                                                                        2021-2022
             them manage SAC for learners                                                                                           will act as
                                                                                                                                     baseline

7&8 The standard for this measure covers both knowledge and confidence.
9 Targeted schools are those which have a lower than expected number of SAC (Special Assessment Conditions) applications from the prior year and are
    identified through a matrix of factors.

                                                                                                                                                                21
2021 – 2022

                                                2.0 Ka hāpaitia ngā tohu mātauranga o Aotearoa kia ako mō te oranga
                                                tonutanga
                                                2.0 New Zealand qualifications enable lifelong learning
                                                Measure

                                                                                                                                            2019/20              2020/21       2021/22
                                                ID.

                                                             Measure                                                                        Actual              Standard      Standard
                                                             IMPACT 2.1: Assessment and credentialing support innovation in teaching and preparation
                                                             for a changing world of work

                                                             Intermediate Outcome 2.1.1: Innovative
                                                             assessment practices enable learners to make
                                                             connections across learning areas

                                                 2.1.1a      The percentage of assessors who are more likely to                                 N/A                  N/A       60-80%
                                                             use innovative assessment practices after completing                                                             2021-2022
                                                             NZQA’s learning module on integrated assessment                                                                  will act as
                                                                                                                                                                               baseline

                                                 2.1.1b      The percentage of NCEA examinations available in                                   N/A                  N/A         60%
                                                             a digital mode

                                                             Intermediate Outcome 2.1.2: Learner voice
                                                             informs digital assessment methods and builds
                                                             confidence and engagement in assessment

                                                 2.1.2a      Learner feedback is actively used in design and                                 Narrative            Narrative   Narrative
                                                             development of digital assessment activities

                                                             IMPACT 2.2: Qualifications are accepted as credible and robust nationally
                                                             and internationally

                                                             Intermediate Outcome 2.2.1: The NZQF
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                             facilitates lifelong learning

                                                 2.2.1a      The proportion of New Zealand qualifications                                       N/A                  15%         15%
                                                             (that have graduates) that undergo a consistency
                                                             review in any one financial year 10

                                                10 Some NZQF-listed qualifications do not yet have any graduates and can therefore not participate in Consistency Reviews.

22
2021 – 2022

Measure

                                                                                                2019/20               2020/21               2021/22
ID.

             Measure                                                                            Actual               Standard              Standard

             Intermediate Outcome 2.2.2: Quality assurance
             provides trust and confidence in New Zealand
             credentials and qualifications

 2.2.2a The percentage of non-university Tertiary Education                                         23%                   20%                   20%
        Organisations which had an external evaluation and
        review completed 11

 2.2.2b The percentage of investigations that result                                                30%                 20-40%             Downward
        in a significant NZQA intervention                                                                                                 trend ≤40%

 2.2.2c      The percentage of investigations that result in                                        58%                40-60%              Downward
             corrective action that satisfactorily resolves the                                                                            trend ≤60
             identified non-compliance or quality issues identified

 2.2.2d The percentage of all formal 12 complaints (including                                       N/A                   95%                  ≥95%
        the international and domestic code)
        that are concluded within 65 working days

 2.2.2e Progress in embedding regulatory change reflecting                                          N/A                   N/A               Narrative
        the new vocational qualification system settings under
        the reform of vocational education

 2.2.2f      Progress in transferring qualifications and standards to                               N/A                   N/A               Narrative
             Workforce Development Councils

 2.2.2g      Progress in embedding the code/s of practice for the                                   N/A                   N/A               Narrative
             pastoral care of international and domestic tertiary
             students and preparations for implementing the
             permanent Code from 1 January 2022

 2.2.2h The percentage of NZQA-owned standards                                                     99.5%                  95%                   95%
                                                                                                                                                                        STATEMENT OF PERFORMANCE EXPECTATIONS
        maintained by their planned reviewed dates

 2.2.2i      The percentage of total marker judgements unaltered                                   99.8%                  99%                   99%
             following Review or Reconsideration of External
             Assessment Result process for NCEA

 2.2.2j      The percentage of total marker judgements unaltered                                   99.9%                  99%                   99%
             following Review or Reconsideration of External
             Assessment Result process for New Zealand
             Scholarship

11 An external evaluation and review is completed when an external evaluation and review job is closed off, and the resulting report published on the
   NZQA website.
12 A formal complaint is a written complaint from a student about their experience at an education provider, which (i) has been necessary to escalate to
   NZQA, (ii) NZQA has assessed and accepted as falling within its jurisdiction, (iii) the student has authorised NZQA to investigate and (iv) is related to
   the education provider’s compliance with the Education and Training Act 2020, NZQA Rules, Education (Pastoral Care of International Students) Code
   of Practice 2016, or Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019.

                                                                                                                                                                        23
2021 – 2022

                                                Measure

                                                                                                                                     2019/20             2020/21            2021/22
                                                ID.

                                                            Measure                                                                  Actual             Standard           Standard
                                                 2.2.2k     The percentage of validated NCEA results provided                           99.9%               99%                 99%
                                                            to learners no later than the end of the third full week
                                                            of January

                                                 2.2.2l     The percentage of validated New Zealand Scholarship                         100%                99%                 99%
                                                            results provided to learners no later than the end of
                                                            the second full week of February

                                                 2.2.2m The annual moderator/teacher agreement 13 rate at the                           81.8%            75%-85%            75%-85%
                                                        level of grade 14 for a random sample of student work

                                                 2.2.2n The number of samples of learner work moderated                                80,037            95,000 to          95,000 to
                                                        for national external moderation                                                                  105,000            105,000

                                                 2.2.2o The percentage of draft Managing National                                       100%                98%                 98%
                                                        Assessment reports provided to schools within six
                                                        weeks from the date of completion of onsite work

                                                 2.2.2p The percentage of schools on a 1–2 year review cycle                             N/A               100%                100%
                                                        or undergoing a 1 year targeted review which have
                                                        a monitored action plan

                                                            Intermediate Outcome 2.2.3: Greater
                                                            qualification recognition enables mobility

                                                 2.2.3a     The percentage of international qualification                                97%                95%                 95%
                                                            recognition products that meet their service level
                                                            agreement
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                13 The Technical Overview Group Assessment (TOGA) recommend agreement rates of between 75% and 85% as robust for a mature assessment system
                                                   internationally.
                                                14 Agreement at the level of grade is where a moderator’s grade of a learner’s work agrees with the teacher’s grade.

24
2021 – 2022

                                                                              STATEMENT OF PERFORMANCE EXPECTATIONS

Credit: John Wong Christ’s College (Excellence NCEA Level 3 – Painting)
                                                                              25
STATEMENT OF PERFORMANCE EXPECTATIONS   2021 – 2022

                                                Credit: Emily Blennerhassett Cashmere High School (Excellence NCEA Level 3 – Painting)
26
2021 – 2022

TE WĀHANGA TUARUA:
Ngā tauākī pūtea
PART TWO:
Prospective financial statements

  Ngā whakapae ahumoni                                    Pūtea whiwhi
  Financial planning assumptions                          Revenue
                                                          Revenue from the Crown is based on the
  Te tirohanga whānui                                    information contained in the 2020/21 Estimates of
  Overview                                                Appropriation, Vote Education.
  A number of assumptions were used in preparing          Consideration has been given to ensuring that
  these prospective financial statements, although        fees and charges set are appropriate and deliver
  fundamentally NZQA is assuming that the range           maximum value for the services provided. While
  of service that it currently provides will not          NZQA may change its fees and charges going
  significantly change in 2021/22. These assumptions      forward (through changes in government policy or
  may differ from what actually happens. In particular,   otherwise), for the purposes of the development
  changes to the overall economic environment             of the prospective financial statements, all fees
  (as a result of the COVID-19 global pandemic),          and charges are estimated at the existing pricing
  government policy, learner demographics,                structure and in all existing revenue areas.
  immigration trends and the make-up of the               Revenue from third parties includes tertiary credit
  number and type of learning institutions within         and assessment fees (NZQF credits), charges
  New Zealand will all affect NZQA and its                for qualification recognition services provided
  forecast results.                                       to immigrants, charges for external evaluations
  In past years NZQA has accumulated funds from its       and reviews, charges for accreditation and other
  net operating surpluses to allow the organisation to    quality assurance services provided to tertiary
  grow, adjust direction, manage fluctuations in third-   education providers (including Te Pūkenga –                    STATEMENT OF PERFORMANCE EXPECTATIONS
  party revenue and be financially sustainable. NZQA      New Zealand Institute of Skills and Technology and
  has a planned deficit in 2021/22 in order to fund       its subsidiaries) and some non-government funded
  some internal investment initiatives.                   secondary examination and assessment fees.

                                                                                                                         27
2021 – 2022

                                                Ng ā whakapae ahumoni matua
                                                Key volume forecasts

                                                                                                                         Forecasted
                                                                                                                            outturn               Forecast
                                                                                                                          volume in              volume in
                                                                                                                            2020/21                2021/22

                                                      No. of NZQF credits earned by learners                                  7,490,346          7,398,255
                                                      No. of PTEs registered with NZQA                                              397                  377
                                                      No. of applications for qualifications recognition                         13,218              13,400

                                                The volume forecast for NZQF credits is based              Ng ā whakapaunga
                                                on the 2020/21 forecasted outturn results, with            Expenditure
                                                adjustments for projected movements in credit
                                                                                                           NZQA’s expenditure is based on the assumption
                                                volume based on the expected trends of learner
                                                                                                           that NZQA will continue to realise efficiency and
                                                numbers.
                                                                                                           effectiveness savings, while NZQA’s outputs are
                                                The number of PTEs is based on the current                 assumed to remain stable.
                                                number of PTEs plus expected movements.
                                                The volume forecast for qualifications recognition         Ng ā nama
                                                is based on Immigration New Zealand’s forecast             Output expense allocations
                                                long-term arrivals. NZQA is contracted to                  All revenue except interest revenue is allocated
                                                Immigration New Zealand to quality assure the list         directly to output expenses.
                                                of qualifications exempt from assessment.                  NZQA allocates activities to output expenses.
                                                Should there be a 10 percent increase or decrease          Information about expenditure and effort on
                                                in any one of the fee or volume figures for the            activities is collected through the general ledger
                                                key revenue streams resulting from credit fees,            to allow the activities of NZQA to be allocated
                                                qualifications recognition fees or quality assurance       either directly or indirectly to outputs and output
                                                fees, there would be a respective increase or              expenses.
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                decrease in revenue received from that respective          Indirect expenditure is allocated to outputs and
                                                revenue stream of between $0.4 million and                 output expenses by first allocating these costs to
                                                $1 million. This risk is being mitigated by maintaining    the activities that contribute directly to outputs.
                                                a prudent level of available cash reserves.                NZQA’s allocation policies are described in the
                                                                                                           Statement of Accounting Policies.
                                                                                                           NZQA’s output allocation methodology is assumed
                                                                                                           to be unchanged.
                                                                                                           NZQA operates a hybrid of a historical and a zero-
                                                                                                           based budgeting system in the delivery of outputs.
                                                                                                           NZQA also aims to provide the best service in the
                                                                                                           most cost-effective way. NZQA recognises that in
                                                                                                           order to minimise any price increases over time,
                                                                                                           there is an ongoing need for quality improvement
                                                                                                           and efficiency gains.

28
2021 – 2022

Ng ā kaupapa here mō ng ā whakautu matua            Ngā tauākī matapae ā-pūtea
Key costing and pricing policies                       Prospective financial statements
The key costing and pricing policies of NZQA are
                                                       The prospective financial statements have been
as follows:
                                                       developed for the purpose of fulfilling NZQA’s
• Core business output and non-output expense          obligations under the Crown Entities Act 2004 to
  products and services are assessed at their full     table an SPE before Parliament. As such they should
  cost, including overhead costs                       not be relied upon by any other party for any
• With the exception of secondary examination          alternative purpose without the express written
  and assessment fees, charges to learners             permission of NZQA. Actual results are likely to be
  (including qualifications credit and registration    different from the prospective financial statements
  fees) are based on a medium-term full-cost-          and the variations may be material.
  recovery model, which includes quality assurance     In issuing the financial statements, the Board
  and development costs including overhead costs.      of NZQA acknowledges its responsibility
  Secondary examination and assessment fees are        for the information presented, including the
  largely funded by the Crown                          appropriateness of the assumptions used.
• Core business outputs are expected to provide        The Board also acknowledges its responsibility
  for the research, development and capital costs      for establishing and maintaining a system of internal
  of the ongoing maintenance of those outputs.         control that is designed to provide reasonable
                                                       assurance as to the integrity and reliability of
Ng ā mānukanuka o te wā                             NZQA’s performance and financial reporting.
Going concern                                          These prospective financial statements are issued
NZQA recognises that taxpayers’ net assets/            as at 31 May 2021 and are based on the information
equity and NZQA’s liquidity must remain at levels      available at the time.
sufficient to sustain impetus and to ensure that
NZQA is viable as a going concern.
In order to ensure this, the Board of NZQA will:
• Maintain net assets/equity at a level sufficient
  to sustain the organisation
• Consult the Responsible Minister on the use of
  taxpayers’ equity resulting from any surpluses                                                                        STATEMENT OF PERFORMANCE EXPECTATIONS
  to ensure it is in line with the government’s
  direction (other than use for the acquisition
  of capital items and for funding of operating
  deficits derived from the delivery of third-party-
  funded activities).

                                                                                                                        29
2021 – 2022

                                                Te tauākī matapae ā-pūtea whiwhi, ā-pūtea whakapaunga

                                                Prospective Statement of Comprehensive Revenue and Expense
                                                For the year ended 30 June

                                                                                                                                           Budget
                                                                                                                                        2021–2022
                                                                                                                                             $000

                                                      Revenue
                                                      Funding from the Crown                                                                  74,968
                                                      Other revenue                                                                           27,614
                                                      Interest revenue                                                                          369
                                                      Total revenue                                                                         102,951

                                                      Expenditure
                                                      Personnel and Board                                                                     57,320
                                                      Specialist workforce                                                                    12,140
                                                      Professional services                                                                   12,943
                                                      Publication, printing and distribution                                                   4,216
                                                      Audit fees                                                                                 111
                                                      Other operating costs                                                                   15,484
                                                      Depreciation and amortisation                                                            3,816
                                                      Total expenditure                                                                     106,030
                                                      NET (DEFICIT)                                                                          (3,079)
                                                      Other comprehensive revenue and expense                                                      -
                                                      TOTAL COMPREHENSIVE REVENUE AND EXPENSE                                                (3,079)
STATEMENT OF PERFORMANCE EXPECTATIONS

                                                Since NZQA is a wholly owned Crown entity, the entire net deficit and total comprehensive revenue and
                                                expense are attributable to net assets/public equity.

30
2021 – 2022

Te tauākī matapae pūtea ā-tūranga

Prospective Statement of Financial Position
As at 30 June

                                                 Budget
                                              2021–2022
                                                   $000

  Assets
  Current assets
  Cash and cash equivalents                        3,202
  Receivables                                      2,889
  Prepayments                                       957
  Investments                                     27,000
  Total current assets                           34,048
  Non-current assets
  Property, plant and equipment                    1,318
  Intangible assets (including WIP)                7,228
  Total non-current assets                        8,546
  TOTAL ASSETS                                   42,594

  Liabilities
  Current liabilities
  Payables and deferred revenue                   10,984
  Employee entitlements                            4,701
  Total current liabilities                      15,685
  Non-current liabilities
  Employee entitlements                             680                  STATEMENT OF PERFORMANCE EXPECTATIONS

  Total non-current liabilities                     680
  TOTAL LIABILITIES                              16,365

  NET ASSETS/PUBLIC EQUITY                       26,229

                                                                         31
2021 – 2022

                                                Ngā tauākī matapae pūtea ā-rawa, ā-mana taurite

                                                Prospective Statement of Changes in Net Assets/Public Equity
                                                For the year ended 30 June

                                                                                                         Budget
                                                                                                      2021–2022
                                                                                                           $000

                                                      Balance at start of the year                        29,308
                                                      Net (deficit)                                       (3,079)
                                                      Total comprehensive revenue and expense            (3,079)
                                                      Crown capital contribution                                -
                                                      Balance at end of the year                         26,229

                                                      Comprising:
                                                      Contributed capital                                 20,308
                                                      Accumulated comprehensive revenue and expense        5,921
                                                      Net assets/public equity as at 30 June             26,229
STATEMENT OF PERFORMANCE EXPECTATIONS

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