The 2020 Talent Challenge - TALENT STRATEGIES FOR A DISRUPTED WORLD Anne Fulton - HR Leaders Forum
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The 2020 Talent Challenge
TALENT STRATEGIES FOR A DISRUPTED
WORLD
Anne Fulton
CEO / CO-FOUNDER
FUEL50 | WWW.FUEL50.COM
Employee experience in the workplace “Disruption is here. You are either the disruptor or the disrupted. I would argue that engagement and career opportunities are more important during these times of turmoil.” – Aatari Chaos New Normal
WHAT DO YOU WANT TO BE
WHEN YOU GROW UP?
3
4
But the reality is…
70% of young people
currently enter the workforce
I N J O B S T H AT W I L L B E
’radically affected
by automation’
5
Automation
due to mechanized robots (humanoid or drone-shaped) and AI software
is predicted to eliminate
6% of jobs
in the U.S. in the next five years
6
THE WORLD OF WORK IS CHANGING …
Jobs at risk of automation
TELEMARKETER TRUCK DRIVER POSTAL TRAVEL AGENT FISHERMAN
SERVICE
FARMER LIBRARIAN PILOT TAXI/UBER BANK TELLER
DRIVER
7
SO SHOULD WE BE WORRIED?
Among 4,000 senior decision
makers globally…
almost 50%
Don’t know what their industry will look like in just three years’ time
45%
Are concerned about becoming obsolete in just 3-5 years
73%
Believe they need to be more ‘digital’ to succeed in the future.
8
10
70% of high retention
risk employees say they
have to leave to advance
their careers
W I L L I S T O W E R S WAT S O N
11The 2020 career challenge:
A disrupted career landscape
Position seniority
Source: CEB 2015 Careers Employee Survey
n = 8,500
Tenuren = 8,550
CEB (2015)
Design careers around experiences,
not positions, to increase satisfaction
24%
11%
Careers designed around positions Careers designed around experiences
13Talent leverage
On-the-job development
opportunities such as
lateral moves increase
engagement by up to 30%
CAREER ENGAGEMENT BENCHMARKING
RESEARCH, FUEL50 (2016)
14Redefining the career experience
Talent Agility for a 2020 world
Fuelling workforce agility through career pathing @careerengager #fuel50Individuals
need individualized
career propositions.
17Personalized
career value Values
propositions.
WorkFit TalentsThe traditional 9-box
is not delivering workforce agility
Rough-diamond Future star Consistent star
Low performer Moderate performer High performer
High potential High potential High potential
Inconsistent player Key player Current star
Potential
Low performer Moderate performer High performer
Moderate potential Moderate potential Moderate potential
Talent risk Solid professional High professional
Low performer Moderate performer High performer
Low potential Low potential Low potential
Performance
19A new model for
succession planning
Performance 20Talents-based career pathing
Fuel50 Performance vs Passion talent matrix
Performance “I am good at this”
Marketable talent Talent to leverage Talent sweet spot
Marketable talent Emerging talent Motivated talent
Investment talent
Talents to avoid using Potential talent
Grow this
Passion “I love to do this”
21Best in class
career engagement
benchmarking research
Career Engagement GroupWhat we did
• Identified aspirational career practices
• Invited Senior HR practitioners from
around the globe to participate
• Over 100 respondents
• US, UK, Australia and NZ
Career Engagement GroupHigh level benchmarking
research findings
Career Engagement GroupA best in class career ROI Outcomes
engagement model
• Decreased absenteeism
• Reduced attrition
Communication • Reduced hiring costs
• Increased customer
Employee empowerment • satisfaction
Capability • Increased customer loyalty
Career • Increased productivity per
Leader enablement
engagement employee
Compatibility • Increased revenue per
Organizational execution employee
Contribution • Increased innovation
• Increased internal mobility
• Increased ability to fill key
roles internally
• Improved ROI on talent
investments
• Increased promotion rate
Career Engagement GroupOrganizations with the highest
career benchmarking score also had:
✓ Reduced recruiting costs
✓ Lower absenteeism
✓ Reduced turnover
✓ Increased ability to recruit internally
✓ Higher revenue growth per employee
Career Engagement GroupPillars of engagement
The 3 E’s of career engagement
Employee empowerment
Leader enablement
Organizational execution
Career Engagement GroupOur top 6 best in class practices
#1 Invest in talent mobility
#2 Build an agile career development mind set
#3 Enable careers at all levels
#4 Empower managers to become talent champions
#5 Build leader coaching capability
#6 Increase visibility of talents and career paths
Career Engagement GroupBest in class career practices
deliver business results
Career Engagement GroupRAISING ENGAGEMENT PERFORMANC E | ROI outcomes
32Career pathing is the why
Career Engagement GroupCareer pathing
The neglected piece of the HR tech landscape
Career pathing is
talent management’s new frontier
Recruiting On-boarding Performance Mobility Learning Succession
Career pathing
Career Engagement GroupThe Career Why would I FuelValues How can I Fuel Custom
Is this the Review
join? grow my Pathways – Career Value
right fit for Values Fit
A personalized career here? pre hire fit Propositions
me? and visibility
Experience
career value
proposition FuelValues to future path
1 . AT T R AC T 2. ONBOARD TalentFit
Map with Fuel50
FuelPathing
Find my future
role Team Fit
ALIGN
FuelMentor FuelCoach FuelGoals FuelChat Values &
FuelGig Mentor Find a Create my 3.
Get live real- Purpose
Experience matching coach Learning PATHING time career Alignment
Marketplace Growth Map advice Toolkits
FuelGig 4.GROW IN ROLE FuelFit
Find a
Check my Fit
Stretch
& Gaps for
Assignment
Aspirational
FuelGig Roles
Find a
Learning
Gig
5. PERFORMANCE 6 . S TAY A G I L E 7. STAY, LEAVE, COME BACK
Fuel
Feedback FuelGoals FuelCoaching FuelRetention FuelLeaders FuelGig Alumni Career Portal
FuelAgility FuelGig
Get 360 Performance Team Insight For agile Retention Risk Targeted Stay Find External Keep my talents live ,
For Talent
feedback Conversation and Coaching teaming Indicator Conversations Secondments searchable and
Mobility
Tools Tools marketable to the
business
36The employee experience…
Talent enablement market place
Pathing Gigs Stretch Coaches Learning Paths Growth ConversationsJOIN THE CAREER EXPERIENCE REVOLUTION
Anne Fulton
CEO / CO-FOUNDER, FUEL50
go.fuel50.com/join
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