The double dividend: The social and economic benefits of community infrastructure and its potential to level up 'left behind' neighbourhoods ...

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The double
dividend:
The social and economic benefits
of community infrastructure and
its potential to level up 'left behind'
neighbourhoods

A report to inform the Levelling Up White Paper

July 2021

    1
About Local Trust
Local Trust is a place-based funder supporting
communities to transform and improve their lives and the
places where they live. We believe there is a need to put
more power, resources and decision-making into the hands
of local communities, to enable them to transform and
improve their lives and the places in which they live.

About Big Local
The Big Local programme has invested £1.15m in funding
from the National Lottery Community Fund into 150
neighbourhoods across the country. This funding has been
placed directly in the hands of local residents, giving them
the ability to make decisions about how to improve their
areas and the quality of life of local people.

About this report
This report is designed to inform the government's
Levelling Up White Paper. It draws on evidence from the
Big Local programme, as well as new research, to make the
case for investment in community led social infrastructure
and to highlight its potential to achieve economic as
well as social change and therefore to level up the most
deprived or 'left behind' neighbourhoods.

Local Trust is registered in England and Wales, charity
number 1147511, company number 07833396.

localtrust.org.uk

This work is licensed under the Creative Commons
Attribution-NonCommercial-ShareAlike 4.0 International
License. To view a copy of this license, visit http://
creativecommons.org/licenses/by-ncsa/4.0/

Cover photo: Members of Selby Big Local stand outside
their community-owned building in Selby, North
Yorkshire
Photo credit: Jonathan Pow

      2
Contents

Introduction                                            6

The case for social infrastructure                      9

Community leadership is key to success                 13

Target investment: right place and scale               18

Conclusions                                            23

Recommendations                                        25

Bibliography                                           34

                                           The double dividend   1
Foreword

    When launching the legislative programme for this Parliament, the
    Prime Minister again declared his commitment to “unite and level
    up” the country – and announced plans to publish a Levelling Up
    White Paper later this year, setting out “bold new interventions to
    improve livelihoods and opportunities throughout the UK”.

    But if levelling up is the only game in town,   As human beings, we have a basic need
    what exactly is it? And more importantly,       for connection and a sense of belonging,
    what might it mean to residents of the          and we gain this in large measure through
    most 'left behind' communities who              institutions that reflect our collective local
    should benefit from it the most?                identities.
    To date, it has been interpreted as             Indeed, it is now largely uncontested
    primarily about tackling regional               that high levels of trust and reciprocity
    economic divides, with initiatives such as      between residents within a place, and
    the Levelling up Fund, the Towns Fund, the      the bonding and bridging social capital
    Future High Streets Fund and significant        they create, underpin the success of
    investment in national infrastructure           any economy – whether national or
    projects dominating headlines.                  local. Local social and civic institutions
                                                    are the fundamental engines of social
    However, recent government
                                                    capital. Both the civic facilities and the
    announcements have suggested a
                                                    organisations that operate within them are
    broader policy ambition aimed at
                                                    key to ensuring communities are happy,
    “improving everyday life for communities…
                                                    healthy and resilient.
    and ensuring everyone can succeed
    regardless of where they live”; enabling        We know that individuals living in
    “people…[to be] proud of their local            communities with higher levels of social
    community.                                      capital have, on average, better outcomes
                                                    across a range of indicators including
    These objectives tap into something very
                                                    employment and health and wellbeing.
    important in the mood of the country right
    now. Even before COVID, there was an            On the other hand, research by OCSI for
    anxiety that the fabric of our shared social    Local Trust suggests that a lack of places
    and civic life had been torn – with the loss    and spaces to meet in a neighbourhood,
    in many places of local pubs, bingo halls,      low levels of community activity and
    community centres and neighbourhood             poor digital and transport connectivity
    shops: the places where we connect,             contribute to worse socio-economic
    make friends, build relationships, and          outcomes in the most deprived areas.
    cultivate a sense of neighbourliness. This      People living in areas that are highly
    phenomenon isn’t limited to our poorest         economically deprived and lack social
    neighbourhoods, but the impact is often         infrastructure have fewer employment
    most obvious in communities that have           opportunities, with lower household
    also suffered economic decline.                 income and markedly worse health
                                                    outcomes, while educational attainment is
                                                    significantly lower across every age group.

2
If levelling up is to be a success, it        It makes the case for the value of locally
must focus on these communities. But          rooted social infrastructure, highlighting
what can be done? How can we, as a            how that can strengthen other policy
nation, reweave the social fabric of the      interventions taken at a regional or
communities that have been most               national level, and charts a new course
‘left behind’?                                that will level up ‘left behind’ communities
                                              over the next decade.
This submission uses evidence from
over a decade of running the Big Local        We need a radical rethink to
programme – the largest ever national         neighbourhood-level regeneration,
experiment in neighbourhood level             placing community leadership and hyper-
devolution and community regeneration         local interventions at the heart of our
– as well as research undertaken by the       plans to deliver greater prosperity, starting
APPG for ‘left behind’ neighbourhoods,        with those who have the least.
Frontier Economics and a host of think
                                              As we emerge from a pandemic which
tanks, charities and research institutes to
                                              has demonstrated the good-will and
make the case for trusting local people
                                              resilience of our local communities, it
to deliver the change they want to see
                                              is evident that this is an agenda whose
in their own communities.
                                              time has come. All it needs is for the
                                              government to grasp it.

                                              Matt Leach
                                              Chief Executive
                                              Local Trust

                                                                           The double dividend   3
Summary

    The government is committed to levelling up the country. To date,
    policy initiatives have primarily addressed regional economic
    imbalances. But levelling up, according to government statements,
    also embraces a broader and more ambitious social agenda –
    enabling people to be proud of their local area, strengthening
    community and improving quality of life.

    This taps into something very important        that individuals and communities with
    about the mood of the country and the          high levels of social capital have better
    need to mend the tears in our social fabric,   outcomes across a range of indicators
    build shared identity, overcome divides        including employment, health and
    and provide solutions for communities that     wellbeing.
    have too often felt ignored and neglected
                                                   Yet, this investment must be done in the
    by both the national and local state.
                                                   right way. Local residents must take the
    Yet the shared places and institutions         lead. Investment must be empowering
    which foster communal relationships, such      and enabling, done by communities, not
    as community centres, local sports and         to them. The evidence shows that place-
    arts centres, libraries and pubs, have been    based funding programmes need to
    in decline over several decades. Often this    harness community leadership in order to
    erosion of social infrastructure has been      deliver sustainable change. People want
    most felt in communities that have also        the opportunity to build a better future
    suffered from the decline and withdrawal       for themselves, their families and their
    of traditional industries and which have       communities. Investing in the confidence,
    therefore had high levels of unemployment.     skills and capacity of local people
                                                   provides longer term dividends, benefiting
    The evidence tells us how important social
                                                   neighbourhoods into the future.
    infrastructure is in the most ‘left behind’
    areas. It creates a sense of belonging and     Investment must also be targeted at the
    identity, generates civic pride and improves   right places, at the right scale. Not one-size-
    the quality of a place and residents’          fits all but a place-sensitive approach that
    satisfaction with the neighbourhoods in        reaches the hyperlocal or neighbourhood
    which they live.                               level, targeting those specific areas which
                                                   have been 'left behind'. A consensus
    However, social infrastructure generates
                                                   is developing around these ideas. The
    economic as well as social value.
                                                   government needs to move beyond
    Improving social infrastructure is a
                                                   a focus on the physical, economic
    foundational investment, which can reap
                                                   infrastructure of cities and regions to also
    significant economic as well as social and
                                                   support neighbourhood-level change in
    civic returns. The link between the social
                                                   ‘left behind’ areas, helping rebuild their
    fabric and social and economic success
                                                   social infrastructure and invest in and
    is clear. A wide range of research shows
                                                   empower the people who live there.

4
Finally, investment in change needs to        ingredients for success. To enable this,
be long term. Just as many ‘left behind’      the government should:
areas have seen a gradual but sustained
                                              • direct dormant assets to a new
decline in both their economic prospects
                                                Community Wealth Fund to provide
and social infrastructure over many years,      long-term support to the residents of ‘left
rebuilding that capacity will require long-     behind’ neighbourhoods to rebuild their
term investment. Evidence from other            social infrastructure
neighbourhood investment programmes
highlights the time it can take to develop    • ensure that at least 20 per cent of the
local leadership and build sustainable          UK Shared Prosperity Fund (UKSPF)
community-led civic organisations and           is directed to support community
institutions. Typically, this requires both     economic development in ‘left behind’
certainty of funding and support over           neighbourhoods
periods significantly beyond government       • support the establishment of a
spending settlements or local or national       What Works Centre for Community
electoral cycles.                               & Neighbourhood Improvement
Long-term, hyperlocal or neighbourhood        • support a development programme
level investment, targeted at the               for community leaders who can drive
places with the greatest need and led           forward the vision of levelling up this
by communities themselves are the               country.

                                                                             The double dividend   5
Introduction

    Boris Johnson, in his first speech as Prime Minister made a commitment
    to ‘level up’ – “answering at last the plea of the forgotten people and
    the left behind towns” (Boris Johnson, 2019a). As we emerge from the
    worst of the pandemic, and with the establishment of a new unit in
    the Cabinet Office to drive forward progress, it is clear that levelling
    up – above all else – is the core policy goal for this government.

    Levelling up has been interpreted as             “help places everywhere to strengthen
    primarily about addressing regional              their cultural and creative infrastructure,
    economic imbalances between North and            the gathering places that give a
    South. As well as “supporting individuals        community its life” – the social conditions
    across the country to reach their potential”     (Boris Johnson, 2019b).
    (HM Treasury, 2021) through investing in the
    human capital of every area and region,
    “creating new jobs, boosting training            Our social fabric needs repair
    and growing productivity in places that
                                                     The ambition to strengthen social
    have seen economic decline and the
                                                     conditions reflects something key about
    loss of industry” (Prime Minister’s Office,
                                                     the mood of the country. Even before
    2021).The Plan for Growth released by the
                                                     COVID, there was an anxiety that in many
    government and the Queen’s speech
                                                     places the fabric of our shared social
    briefing indicate that it is a policy aimed at
    “improving everyday life for communities…        and civic life had been torn. As far back
    and ensuring everyone can succeed                as 2007 there was talk of ‘Broken Britain’,
    regardless of where they live”. It is about      but in recent years we have seen it in the
    enabling “people….[to be] proud of their         fall-out from the divisive EU referendum, the
    local community, rather than feeling as          idea of a London or Westminster ‘bubble’
    though they need to leave it in order to         out of touch with the rest of the country,
    reach their potential” (HM Treasury, 2021)       and characterisations of UK citizens as
    and “strengthening community and local           divided into ‘somewheres’ and ‘anywheres’
    leadership, restoring pride in place, and        (Goodhart, 2017).
    improving quality of life in ways that are not   55 per cent of people believe the UK is
    just about the economy” (Prime Minister’s        divided (Dixon, 2021). 61 per cent say we
    Office, 2021).                                   are divided on the key issues facing the
    Crucially, Boris Johnson has described           UK today (Edelman, 2021). The 2020 Trust
    the plan not only to level up in economic        Barometer reveals that 3 in 5 Britons say they
    terms but also to unite this country “by         are losing faith in democracy as an effective
    physically and literally renewing the ties       form of government, and over half believe
    that bind us together” – the more social         that capitalism does more harm than good
    or community dimension (Boris Johnson,           (ibid). Institutions are seen by Brits as less
    2019a). The mission is not just to address       competent and more unethical compared
    “endemic health problems, generational           to the global average (ibid). In communities
    unemployment, down-at-heel high streets”         across the UK, positive engagement with our
    – the economic conditions – but also to          neighbours, such as exchanging favours

6
or stopping to talk fell after 2012, and our    A need for investment
sense of belonging to our neighbourhoods        in community life
across the UK declined after 2015 (Office for
National Statistics, 2020).                     To argue that levelling up should be
                                                about investing in the social and
This isn’t a phenomenon limited to our          community dimension as well as
poorest places, but the impact is often         economic life is not controversial. The
most obvious in communities that have           notion has been backed by the Centre
also suffered economic decline – with           for Progressive Policy, the COVID Recovery
the loss of shared workplaces, local trade      Commission, Onward and the Bennett
union activity and other institutions that      Institute in a number of recent reports.
define local identity. Whilst the welfare       Notably, in The State of our Social Fabric
system can provide a safety net for those       (2020), Onward argues that levelling up
                                                should mean not just providing security in
most affected by changes in the economy,
                                                an individual’s personal life i.e. secure jobs
successive governments have failed to
                                                and housing, but in community life as well
acknowledge and address the need
                                                – civic institutions, positive social norms
to help communities sustain the social          and social relationships. Furthermore,
fabric of the areas in which they live.         Onward says that these are things that
Without change on this front, people are        the 2019 election result showed people
unlikely to have a tangible sense of their      in ‘left behind’ areas, particularly in
circumstances improving.                        the former ‘red wall’, were looking to
                                                politicians to revive (ibid: 38-41). The
A wide range of research shows that
                                                report concludes that, to be successful,
individuals and communities with a
                                                levelling up will need to “start building
healthy bank balance of social capital          local institutions, seeding local networks,
have better outcomes across a range of          empowering local leaders and devolving
indicators including employment, health         power to places to take back control of
and wellbeing. Indeed, it is now largely        their own place” (ibid: 96).
uncontested that high levels of both
                                                The levelling up strategy that we need
human and social capital underpin
                                                to repair our frayed social fabric and
the success of any economy – whether            give deprived communities a sense of
national or local (Bennett Institute, 2021).    belonging, hope and opportunity flows
This is a virtuous, mutually reinforcing        naturally from this analysis. The case we
circle. High levels of trust and reciprocity    set out in this report is that investment in
and the bonding and bridging social             social infrastructure is a key foundation
capital they create can positively              stone but it needs to be made in the
influence human capital accumulation            right way – the focus needs to be at
– and vice versa (ibid).                        the neighbourhood level, and it needs
                                                to be led by the local community, if the
                                                government’s levelling up ambitions are
                                                to be achieved.

                                                                               The double dividend   7
The case for social
infrastructure

    What is social infrastructure, why the growing interest and,
    more importantly, why should supporting social or community
    infrastructure be a key strand of government’s levelling up agenda?

    Social infrastructure defined                    Social infrastructure in sharp
    Social infrastructure is at the heart            decline, impacting poorest
    of creating stronger, more vibrant               areas most
    communities and a more cohesive
                                                     Across the country, social infrastructure
    society. In May 2021, the Bennett Institute in
                                                     has been in decline. A recent study by
    Cambridge produced an influential report
                                                     Locality (2018) makes for bleak reading:
    on the value of social infrastructure. This is
                                                     it finds that over 4,000 public buildings
    the latest in a number of reports published
                                                     and spaces are sold every year. A high
    over the last two or three years making the
                                                     proportion never re-open; organisations
    case for investment in social infrastructure.
                                                     are closed and services boarded up. The
    The Bennett Institute (2021) defines social
                                                     number of pubs and libraries has been in
    infrastructure as community places and
                                                     sharp decline. Over 25 per cent of pubs
    spaces whose principle function is to foster
                                                     have closed their doors since 2001 and
    ‘inter and intra-communal relationships’.
                                                     the number of libraries dropped by nearly
    By this, they mean community centres,
                                                     30 per cent, from 2001 to 2018 (Office for
    local sports and arts centres, libraries
                                                     National Statistics, 2018), whilst 70 per
    and pubs – spaces that provide people
                                                     cent of youth services closed between
    with somewhere to meet, build trust and
                                                     2010 and 2016 (YMCA, 2020).
    connection, and give an area interest, life
    and soul.                                        An important fact here is that the erosion
                                                     of social infrastructure has been uneven,
    Community buildings provide a means
                                                     exacerbating existing inequalities
    for people to come together and
                                                     between better-off neighbourhoods
    build connections, but there are other
                                                     and those that have historically
    aspects to social infrastructure, defined
                                                     lacked funding and resources. Locality
    as the structures and processes that
                                                     (2018: 5) found that “the poorest
    enable the development of social and
                                                     places are often most reliant on public
    economic capital in communities,
                                                     buildings and spaces”, therefore their
    including neighbourhood community and
                                                     closure has a “devastating impact” on
    voluntary associations and connectivity
                                                     communities which were already facing
    – both physical and digital – which is
                                                     poorer outcomes. The most deprived
    vital to connect people to social and
                                                     communities often shoulder the brunt
    economic opportunities in their wider
                                                     of declining services, facilities and
    geographical area (APPG for ‘left behind’
                                                     community buildings. The Joseph
    neighbourhoods, 2020a).
                                                     Rowntree Foundation (2015) found that
                                                     the contraction of local government
                                                     budgets over the past ten years has
                                                     resulted in the closure of many community

8
places and spaces which had previously           population (ibid: 55). This has knock-on
been key to the social infrastructure of         effects, reducing the strength of trust,
deprived neighbourhoods. In addition,            reciprocity and neighbourliness, key
efforts by local government to maintain          norms which allow community action
provision despite budget reductions have         to thrive. Again, the data is even more
led to policies which centralised services       striking for ‘left behind’ areas. Such
in town centres. Overall, the result has         neighbourhoods are less than half as
been a situation where facilities are now        likely to have a charity in their area, 98
often absent from the neighbourhoods             per cent have lower rates of volunteering
that need them the most (ibid: 117).             and they perform less well than the
                                                 England average on measures of social
The closure of community places and
                                                 connectedness, such as whether people
spaces has been compounded by the
                                                 feel they belong to their neighbourhood
COVID-19 pandemic. Research from UK
                                                 and that they can borrow things or
Active (2020) has shown that more than
                                                 exchange favours with neighbours (OCSI,
half of public leisure facilities in England
                                                 2021b). More information on 'left behind'
are at risk of closure, in addition to the 400
                                                 neighbourhoods in box 1 below.
gyms, pools and community centres that
have already shut since the pandemic             Many communities have also become
began. A separate Local Government               less connected to opportunities both
Association (2020) survey also reports that      economic and recreational because
one third of councils are planning to close      of a lack of digital connectivity and
one or more facilities due to financial          affordable public transport. Research
pressures as a result of the pandemic.           by Campaign for Better Transport and
                                                 OCSI points to some of the poorest levels
The situation is similar for community
                                                 of connectivity in the country in ‘left
centres and hubs. A report by Community
                                                 behind’ neighbourhoods. Low levels of car
Matters (2021: 18, 28) highlighted that
                                                 ownership and limited rail services mean
continued financial insecurity is resulting
                                                 that people are more reliant on buses
in many community buildings “closing
                                                 than other areas, whilst local authorities
their doors for good”, whilst others are
                                                 with ‘left behind’ wards have seen bus
“reaching the end of their financial
                                                 use decline faster than other areas. The
reserves”. It concludes that the pandemic
                                                 total length of supported local bus routes
has resulted in a “potential crisis” for
                                                 provided in local authorities with ‘left
community buildings and facilities across
                                                 behind’ wards declined by 35 per cent
the country.
                                                 over the last six years, while commercial
Civic engagement and voluntary                   services declined by 11 per cent (APPG
association have also declined. In 2017,         for 'left behind' neighbourhoods, 2021).
just under half of people were members           Residents also have poorer internet
of a group of some kind, a decline of            access, with a much higher proportion
around 10 percentage points since                (almost 80 per cent) not using the internet
1991 (Onward, 2020: 55). The decline in          as part of their everyday
membership has particularly hit local            lives (ibid).
groups. For example, the number of
people who are a member of a working
men’s or social club has fallen by around
a quarter to one in ten people, whilst
the number who are members of a
tenants’ or residents’ association has
fallen by 38 per cent to 6 per cent of the

                                                                             The double dividend   9
Box 1: What do we mean by ‘left behind’ neighbourhoods?
       Although controversial, the term ‘left behind’ became commonplace in political
       debate in the run up to the 2019 election. Both main parties were seeking to
       highlight the challenges of places that had suffered not just from poor economic
       performance, but also wider neglect in terms of public investment and opportunities
       for the people who lived in them. Whilst no formal definition was adopted, often the
       term was applied by Conservative politicians to former industrial towns and cities and
       some coastal communities.
       In 2019, Local Trust commissioned research from Oxford Consultants for Social
       Inclusion (OCSI) to explore how data might help identify and understand the
       challenges of such areas and support the development of policy responses. This work
       mapped three different area characteristics: civic assets – spaces and places for
       communities to meet, green space and recreational opportunities; civic participation
       and community engagement – number of registered charities, voter turn-out, levels
       of volunteering; and physical and digital connectivity – travel times to key services,
       car ownership, broadband speeds, one person households. OCSI used these
       characteristics to create a new Community Needs Index (CNI).
       Overlaying the most deprived 10 per cent of areas from the CNI on top of the most
       deprived 10 per cent of areas as denoted by the Index of Multiple Deprivation
       (IMD) highlighted 225 wards which were notable for being both highly deprived
       and lacking in the social infrastructure to support local people to address those
       challenges (Local Trust, 2019: 14). These wards have worse socio-economic
       outcomes across all metrics than other similarly deprived areas (that is, others also
       in the top 10 per cent most deprived on the IMD): worse educational attainment;
       lower participation in higher education; fewer job opportunities, with those that
       were available often being in low-paid employment; and significantly worse health
       outcomes, with lung cancer prevalence over double the national average (Local
       Trust, 2020).

     Investment in social                            While this is something we all know
                                                     instinctively, there is also research to back
     infrastructure rebuilds
                                                     it up. Analysis by Pro Bono Economics
     community and prosperity                        suggests that the presence of community
     People have a basic need for connection         assets may be a better predictor of life
     and a sense of belonging; they gain this        satisfaction in an area than its GDP or
     in large measure through institutions that      household income. Polling by Survation
     reflect collective local identities whether     (2020) indicates that people feel the
     that be community centres, rugby clubs or       biggest funding deficit in their area has
     pubs. Local social and civic institutions are   been investment in community provision.
     the engines of social capital, providing        Work on the foundational economy
     spaces for people to meet and activities        confirms the contribution local social and
     that bring them together enabling them          civic assets make to people’s sense of
     to address local issues (APPG for ‘left         wellbeing and quality of life (Foundational
     behind’ neighbourhoods, 2020a).                 Economy Collective, 2019).

10
It seems obvious that a lack of social            can collectively provide a framework for
or community infrastructure in an area            life-long learning and skills development
erodes the quality of people’s day to day         that is crucial if we are to level up. Their
lives. However, how it reduces life chances,      contributions include the learning
particularly for those living in the most         resources and skills workshops hosted by
deprived or ‘left behind’ areas, and how          libraries, apprenticeship and volunteer
it impacts on local prosperity are less           schemes. Community organisations
appreciated. And it is this that makes it a key   also support people into work by
issue for government’s levelling up agenda.       running job clubs and employment
                                                  brokerage services or providing childcare,
Research Local Trust commissioned from
                                                  community transport or other services
OCSI (2019a) mapped the English wards
                                                  and support that makes employment
with the highest levels of socio-economic
                                                  possible.
disadvantage alongside a lack of social
infrastructure – these areas lack places and      Research by Frontier Economics (2021)
spaces to meet, an engaged community              confirms that investment in the social
and physical and digital connectivity,            infrastructure of the most ‘left behind’
meaning they are cut off from recreational        neighbourhoods can generate significant
and economic opportunities outside                economic payback to the Treasury (HMT).
their immediate geography. It found that          It reveals that for every £1m invested,
these 225 wards have markedly worse               there are fiscal returns of £1.2m (at least
unemployment and health outcomes                  50 per cent of which are likely to be
and lower educational attainment than             cashable) and there are wider economic
other equally deprived areas which have           returns worth a further £2m, including
such community assets. This suggests              a £0.7m boost in employment, training
how important social infrastructure is in         and skills opportunities for local residents
the most ‘left behind’ areas and how its          (for more about this research see next
provision should be a key element in the          section). Social infrastructure provides the
government’s approach to levelling up.            foundations for spreading opportunity,
                                                  improving livelihoods, raising living
As the Bennett Institute (2021) indicates,
                                                  standards, and fostering enterprise that
social infrastructure generates economic
                                                  can deliver levelling up.
as well as social value. This is the good
news at the heart of the levelling
up agenda – by investing in social
infrastructure we can rebuild community
                                                  Social infrastructure vital for
and also rebuild economic prosperity.             levelling up the most ‘left
Social infrastructure creates jobs: it is         behind’ places
estimated that almost 2.3 million people
                                                  Danny Kruger (2020) argues that we need
are employed in social infrastructure
                                                  a new economics of place. Amongst other
or related industries (Bennett Institute,
                                                  things, he suggests that places need strong
2021). There is also evidence that social
                                                  identities and social infrastructure. Economic
infrastructure helps to address disparities
                                                  success means liveable places and “the
in human capital (ibid). Many of the
                                                  heritage, environment and culture of a place
community organisations that foster and
                                                  matter as much as its transport links and
sustain local identity and belonging
                                                  business facilities. A place needs a sense of
also have education, skills and health
                                                  itself to hold its bright young people, and to
improvement functions that are often
                                                  attract others to settle there” (Kruger, 2021a).
overlooked. The Bennett Institute (2021)
                                                  And he argues places need infrastructure
highlights that community institutions

                                                                                 The double dividend   11
and this includes the “social infrastructure     a universal fund rather than one that
     that makes a community” (Kruger, 2021a).         prioritises places where local social
     The Bennett Institute (2021) assessment          infrastructure has suffered its biggest
     of the civic value of social infrastructure      decline and on any measure small scale
     echoes Kruger’s analysis. It argues that         compared to the nearly £9bn allocated to
     when community spaces and facilities are         levelling up initiatives so far, predominantly
     well-maintained and accessible, they play        for physical infrastructure projects
     a large role in shaping residents’ sense of      (Bennett Institute, 2021).
     identity and belonging (ibid). They create
                                                      Government should commit to investing in
     value by fostering civic pride and building
                                                      social infrastructure in the most ‘left behind’
     the social capital and community bonds
                                                      areas as part of its levelling up agenda
     that encourages peoples’ participation in
                                                      because it is a foundational investment. It
     their community. This enables local people to
                                                      would make the ground fertile for targeted
     bridge divides, increasing levels of trust and
                                                      investment programmes. For example,
     cohesion between different sections of the
                                                      those aimed at regenerating deprived
     community.
                                                      areas, by building the confidence and
     The opportunity now is for government            capacity of communities to apply for them,
     to acknowledge fully the value of                when they would otherwise continue to
     social infrastructure in its levelling up        miss out. It is analogous to investment
     policy. Some small steps have been               in physical infrastructure, in creating the
     taken: for example, the Government               conditions for future economic success,
     has announced a £150m Community                  and as the Centre for Progressive Policy
     Ownership Fund to help communities               (2020) has argued, likely to generate a
     across the country take over assets that         comparable level of return on investment.
     might otherwise be lost. However, this is        So, the question is, how should
                                                      government invest?

12
Community leadership
is key to success

   Investment in social infrastructure will only deliver if it is done in
   the right way. The first key design principle is that communities
   must take the lead. Investment must be empowering and
   enabling, providing agency and opportunity. It must be done by
   communities, not to them. It must give people the freedom to build
   back better from the ground up, not chain them to a centralised
   model of welfare from the top down.

   This means a focus on social infrastructure     The academic case for
   developed and led by communities. It
                                                   community leadership
   means securing policies which support
   and encourage residents in the most             In recent years, leading academics,
   deprived or ‘left behind’ neighbourhoods        economists and political theorists have
   to participate in civic life, and by doing so   set out a robust case for how community
   building their confidence and capacity to       power creates a strong and prosperous
   improve their own and their communities’        society.
   prospects.                                      Perhaps most famously, in her Nobel-
   The last Conservative Party Manifesto           prize winning work on community
   (2019: 2) made the commitment that              governance, Elinor Ostrom (1990, 1993)
   the government would “listen to the             argues that empowered communities
   people who have felt left behind” and           with the resources and freedom to make
   give those communities “more control of         decisions will do so in a sustainable
   their future.” It said, “we believe you can     and efficient way. Local leadership
   and must trust people and communities           often allows communities to work “more
   to make the decisions that are right for        effectively because they are not reduced
   them” (ibid: 26). Danny Kruger MP (2020)        to recipients of commands from above”
   argues that we need to develop a new            (Ostrom, 1993: 231).
   social covenant and he sets out twelve          Recent work by Raghuram Rajan (2019)
   principles which would underpin it. The         builds on this, arguing that a prosperous
   last but not least of these is community        society is reliant upon an equal balance
   power. He defines community power as            between three main pillars – the state,
   “the role of local people, acting together      the market and the community. He notes
   spontaneously or through enduring               that strong, independent communities
   institutions, to design and deliver the         play a vital role in balancing the forces
   kind of neighbourhood they want to              of the state and the market, improving
   be part of” (Danny Kruger, 2020: 13).           economic growth and strengthening
   He argues that the “real change we              our resilience. In a recent lecture,
   need is for communities themselves –            Andy Haldane called for “community
   not councils – to take back control”            capitalism” – a new governance model
   (Danny Kruger, 2021b).                          that would see a reinvigorated civil society

                                                                    The double dividend    13
with the autonomy to lead change and        Numerous research studies and
     rebalance the powers of the market and      evaluations indicate that community
     state to tackle spatial inequality across   leadership can help to solve complex
     the country (Haldane, 2021).                structural problems and lead to better
                                                 outcomes across a variety of domains
     We know from our experience
                                                 including health and wellbeing, local
     administering the Big Local programme
                                                 economic development, improving
     (see box 3), that civic engagement
                                                 the prospects of young people and
     generates local pride and a stronger
                                                 community resilience. The evidence is
     community. It makes the area a safer
                                                 particularly well developed and striking for
     and more pleasant place to live. People
                                                 health and wellbeing (see the box 2).
     are more likely to know each other
     and engage in small, informal acts of       And if the specific objective is to level
     neighbourliness.                            up the most ‘left behind’ areas, there is
                                                 evidence that community leadership
                                                 is a key success factor. An in-depth
     Sustainable change requires                 analysis of all major local area initiatives
     community leadership                        undertaken over the last forty years found
                                                 that previous funding programmes
     The argument for community leadership       had failed to leave a lasting legacy in
     is pretty simple. If local people are       neighbourhoods because of a lack
     encouraged and supported to take on         of genuine community engagement
     the task of improving their local area,     and control over decisions (Cambridge
     there are clear and tangible benefits.      University, 2019). The report notes that the
     Civic engagement generates local pride      community “has to feel they have real
     and a stronger community. It makes the      influence and real power, otherwise they
     area a safer and more pleasant place to     won’t engage” (ibid: 8). Undertaking
     live. People are more likely to know each   qualitative research amongst experts in
     other and engage in small, informal acts    community regeneration, Cambridge
     of neighbourliness. The activities and      University found “a broad consensus
     services the community designs and          that building community capacity
     delivers are tailored to local needs and    was important for creating a lasting
     aspirations which means residents are       legacy” (ibid: 8-10). One of the most
     more likely to use them, so they achieve    important lessons to learn from previous
     greater traction and better outcomes.       funding schemes is that funding must
     They tend to be low-cost because            “harness the knowledge and energy
     rooted in local resourcefulness and         of local people or empower them to
     entrepreneurialism; often preventative      develop their own solutions in order
     as opposed to remedial, they can            for change to be sustainable” (Social
     evidence significant savings to the         Exclusion Unit, Cabinet Office, 2001: 7).
     public purse over time.

14
Box 2: Community power: the evidence for improved health
  and wellbeing
  There is a wealth of evidence regarding the positive role communities play in
  improving health and wellbeing. The Marmot Review: Ten Years On (Institute of Health
  Equity, 2020: 98) highlights a clear association between community leadership and
  improved health outcomes. Higher levels of community leadership have been found
  to lower levels of stress and anxiety and result in higher engagement with health-
  promoting behaviours.
  Findings from research examining resident-controlled housing associations also
  demonstrate that community leadership and control “effectively enhances
  community engagement, activates citizenship and significantly improves both
  individual and collective well‐being” (Rosenberg, 2012: 1462).
  There is also significant research demonstrating that community participation in
  decision making improves mental health and wellbeing: participation “frees people
  from loneliness and isolation, enhancing their wellbeing and improving their mental
  health” (Britton, 2020). Separate studies into the effects of meaningful participation in
  public life on residents’ health and wellbeing found that feelings of control over issues
  that affect them act as a ‘stress buffer’, improving mental health and reducing stress
  (People’s Health Trust, 2018: 3). Similarly, the What Works Centre for Wellbeing (2018: 3)
  has highlighted that meaningful engagement is “closely related to the likelihood of
  experiencing positive outcomes from engagement in projects”.
  Since 2011, Wigan Council has been developing a ‘citizen-led’ and ‘asset-based’
  approach to public health, where public services seek to build on the strengths and
  assets of individuals and communities to improve outcomes (The King’s Fund, 2019).
  As a result, healthy life expectancy has increased significantly, bucking the trend of
  stagnation England-wide.

An economic payback                             Pointing specifically to employment and
Frontier Economics (2021) has brought           skills data, they say:
together the existing evidence to
provide an independent assessment
of the economic basis for investment                  Compared to the national
in community-led social infrastructure                average, left behind areas have
and to quantify the potential scale of          over 13 per cent more working age
economic, social and fiscal returns from        people without qualifications and 15
these investments. Their overall conclusion     per cent fewer with NVQ4 equivalent
is that targeted investment in community-       qualifications or above. They also
led social infrastructure would provide a       have a higher proportion of the
significant scale of opportunity to improve     economically inactive population
outcomes in ‘left behind’ areas with
                                                who want a job, and this is highest in
knock on benefits for the Exchequer.
                                                the most left behind areas.”

                                                                               The double dividend   15
Based on data from the Big Local              at £0.7m as a result of supporting
     programme (see box 3), Frontier               unemployed people into work are
     Economics assessed the likely                 ‘cashable’ as they provide a direct saving
     economic pay back from a typical              to the Exchequer.
     basket of community investments in a
                                                   The Frontier Economics estimates are
     neighbourhood. Using a very conservative
                                                   likely to be significantly lower than the
     approach to developing its estimates
                                                   benefits that might be achieved for two
     consistent with economic appraisal
                                                   reasons. Firstly, the research focused only
     processes used by HMT, the report
                                                   on those outcomes for which robust
     concludes that £1m in investment would
                                                   quantitative data, indicating a plausible
     be likely to generate £3.2m in social
                                                   causal link, was available and such
     and economic benefits over a 10-year
                                                   data was relatively scarce. Secondly,
     period. This includes £2m in increased
                                                   the report concludes that there is strong
     employment, health and wellbeing, GVA
                                                   qualitative data for a range of outcomes
     in the local economy, and reduced crime
                                                   which could not be quantified and
     and £1.2m in fiscal benefits through
                                                   therefore monetised. These outcomes
     employment, tax and benefit savings, and
                                                   include improved social cohesion, civic
     the reduced costs of crime, healthcare
                                                   engagement, reduced loneliness and
     and employment services. The return in
                                                   environmental benefits.
     employment taxes and benefits estimated

       Box 3: The Big Local programme
       The Big Local programme has invested £1.15m in funding from the National Lottery
       Community Fund into each of 150 neighbourhoods across the country. This funding
       has been placed directly in the hands of local residents, giving them the ability to
       make decisions about how to improve their areas and the quality of life of local
       people. Areas were selected on the basis that they suffered from higher than average
       levels of deprivation and had previously missed out on their fair share of lottery or
       other public funding.
       The Big Local programme began in 2012 and will run until 2026. It is administered
       nationally by Local Trust, who also engage in research and policy work guided by
       learning and insights from the programme.
       Outcomes from the programme so far evidence benefits for individuals – including
       reduced social isolation, increased confidence and aspiration, and greater access
       to employment opportunities – and broader community change. Resident-led
       investment has resulted in the creation and growth of local community and voluntary
       organisations; physical and environmental improvements; new community hubs and
       services addressing local needs; new confidence in engaging with local political
       and consultative forums; and improved community cohesion (Third Sector Research
       Centre, 2020).

16
‘Left behind’ areas want                                  Some suggest that supporting and
to lead change                                            promoting community leadership
                                                          would undermine formal democratic
Some may argue that it is unrealistic                     structures. Of course, local democratic
to expect communities, particularly                       structures are an important part of our
those living in the most deprived or ‘left                national settlement and require proper
behind’ areas, to mobilise to improve                     resourcing in order to play their vital role.
their neighbourhoods. However, polling                    Our proposal is for relatively small-scale
data indicates that there is an appetite                  complementary investment in building the
amongst people in ‘left behind’ areas                     capacity of communities to participate
to ‘take back control’ and a conviction                   in civic life, securing much stronger
that doing so is likely to shift the dial.                hyperlocal community engagement and
Survation (2020) polling, commissioned by                 accountability by giving communities
Local Trust, found that the residents of ‘left            power over some local decisions and a
behind’ neighbourhoods had a strong                       budget to implement them.
belief in the power of community action,
with 63 per cent agreeing that residents                  Vesting decision making power in
have the capacity to really change the                    communities in the way envisaged,
way their area is run. When asked if a fund               particularly for those that feel most ‘left
were set up to help their community, who                  behind’, who often feel disenfranchised
should lead decisions about how the                       and ignored, would also be a concrete
money was spent, a clear majority (54                     way of demonstrating that they are not
per cent) said local people, with a further               forgotten. It would reinforce the notion
17 per cent saying it should be local                     that they are not simply regarded as a
charities and community organisations                     problem, but instead are recognised as
(see figure ) (ibid). This desire for greater             having creativity, resourcefulness and
community leadership supports Local                       skills to contribute. All they need is to be
Trust’s experience of administering the Big               given an opportunity to show, with the
Local programme; given the right support                  right support to start them off, what they
people in deprived areas work with                        might achieve to build a better future
enthusiasm and energy to improve their                    for themselves, their families and their
neighbourhoods.                                           communities.

Figure: If a fund was set up to help provide more support to your community,
who should lead decisions about how the money is spent?

                                         Local people                                            54%

                                    Local government                       21%

          Local charities and community organisations                17%

                                 National government      2%

                                                 Other    2%

                                           Don't know       5%

   Base: All Respondents Unweighted Total: Total = 1003                                            Total

Source: Survation/Local Trust polling. 2020.
Note: All repsondents unweighted total: 1003

                                                                                         The double dividend   17
Target investment: right
place and scale

     The second key design principle for success is that investment must
     be targeted in the right places, at the right scale.

     The 2019 Conservative Manifesto said:          designed to reduce differences in the
                                                    economic fortunes of different places
                                                    because this was regarded as inefficient.
           Talent and genius are uniformly          The new approach is more sophisticated
           distributed throughout the               and more in Iine with the evidence of
     country. Opportunity is not. Now is the        what works, but is it local and ‘place
     time to close that gap – not just              sensitive’ enough and is it targeted on
     because it makes such obvious                  the neighbourhoods that need it most?
     economic sense, but for the sake of
     simple social justice.”
                                                    Focus investment at
                                                    neighbourhood level in ‘left
     Build Back Better: the government’s plan
                                                    behind’ areas
     for growth says that “the most important
     pillar in our approach to levelling up         Much discussion of levelling up refers
     is supporting individuals to reach their       to regional imbalances and the gap
     potential in every place and region” (HM       in the fortunes of the north and the
     Treasury, 2021). It suggests that this will    south of the country. But this ignores an
     be achieved by addressing differences in       important fact, imbalances within regions
     levels of “human capital” between places       are often as great if not greater than
     and tackling “geographic disparities in        differences between them; both the north
     key services and outcomes, like health,        and the south have pockets of extreme
     education, jobs” (ibid). The Queen’s           deprivation and community need. This
     Speech similarly described levelling up as     government has placed a significant
     being about “creating new jobs, boosting       emphasis on investment in towns but the
     training and growing productivity in           scale of towns or even boroughs often
     places that have seen economic decline         masks the varied nature of inequality at a
     and the loss of industry – not through a       neighbourhood level.
     one-size-fits all approach, but nurturing      The OCSI and Local Trust (2019a)
     different types of economic growth and         research mapping ‘left behind’ wards
     building on the different strengths that       found they were concentrated in post-
     different places have” (Prime Minister’s       industrial areas in northern England and
     Office, 2021).                                 the Midlands, and in coastal areas in
     The emphasis on people and the                 southern England. A high proportion are
     particularities of the place in which they     post war housing estates on the edges
     live and seek work is a welcome shift.         of towns and cities. These are some of
     The previous approach was ‘one-size-fits-      the places that have suffered economic
     all’ – investment in cities and ‘functional’   blight over decades because of the
     economic areas. Interventions were not         closure or failure of previously buoyant

18
traditional industries including mining and     This sense that people have of missing out
tourism. Many have been in economic             is confirmed by hard data. A deep dive
decline for decades. These places suffer        into the education, employment and skills
worse socio-economic outcomes than all          data for ‘left behind’ wards, commissioned
other areas and are often found next to         from OCSI (2020), emphasises the
areas of relative affluence. These places       real challenges of levelling up these
are missed by analysis of whole towns,          neighbourhoods. Compared to other
cities or functional economic areas.            equally deprived areas, these wards are
                                                characterised by unemployment – there
Polling reveals that four in ten residents
                                                are lower numbers of locally based jobs
of 'left behind' neighbourhoods feel
                                                and a striking lack of self-employment;
that they have less access to resources
                                                a greater likelihood of residents being
compared to nearby communities
                                                excluded from the labour market due to
(Survation, 2020). Over half of these
                                                poor health or disability; lower educational
referred to a lack of economic
                                                attainment from primary school to post-16
opportunities as one key area where they
                                                and a higher proportion of adults with no
were not getting their fair share (ibid).
                                                or low qualifications who lack basic skills
                                                (see box 4 for further detail) (ibid).

  Box 4: Education, employment and skills in 'left behind'
  neighbourhoods
  The people living in ‘left behind’ areas have notably fewer employment opportunities,
  there are just over 50 jobs per 100 residents in ‘left behind’neighbourhoods,
  compared to over 70 across England and over 80 in those areas that are similarly
  deprived but benefit from a foundation of social infrastructure. There are far fewer
  high value and high growth employment opportunities, meaning that people with
  jobs are more likely to be in low-skilled, part-time positions within low-value and
  contracting sectors such as manufacturing, retail and transport and storage. People
  in these neighbourhoods are also half as likely to be self-employed or running a small
  business than the England average.
  For the past decade,‘left behind’ neighbourhoods have suffered from increasing
  levels of unemployment. Whilst current overall unemployment rates are comparable
  with other equally deprived areas, people living in ‘left behind’ neighbourhoods are
  more likely to be excluded from the labour market due to a wide range of factors,
  most notably poor health and disability.
  ‘Left behind’ neighbourhoods also rank below the average on educational attainment
  compared to other equally deprived areas and England as a whole. This means that
  pupils in these areas have lower basic literacy and numeracy skills at Key Stage 2,
  attain lower grades at GCSE and face some of the lowest levels of participation in
  post-16 education. Disadvantage extends into young adulthood, with just one in four
  young adults from 'left behind' neighbourhoods progressing to university.
  The research also reveals that more than half of all adults in 'left behind'
  neighbourhoods possess no or low qualifications. People in these neighbourhoods
  are also more likely to lack basic literacy, numeracy and IT skills than those in other
  equally deprived neighbourhoods and across England (OCSI, 2020).

                                                                               The double dividend   19
These findings chime with other research          Prosperity comes from patient
     which shows that, over the last decade or
                                                       investment in local economies
     so, jobs growth in high value sectors, and
     higher value jobs, has been concentrated          When given a budget to improve their
     in city centres and major urban clusters.         area and the freedom to determine
     This has led to the creation of ‘productivity     their own priorities, communities tend
     coldspots’, identified as those ‘left behind      to engage in various forms of local
     suburban-rural communities’ who have              economic development. Activities include
     experienced a decline in high quality,            running apprenticeship schemes, training
     locally based employment opportunities            to help people access employment,
     (Centre for Social Justice 2018: 6).              operating bus services or community
     Therefore, further interventions looking to       transport schemes to connect areas
     boost productivity in towns and cities are        to employment hubs, encouraging
     unlikely to improve employment prospects          employers to locate to the area, and
     in the most ‘left behind’ neighbourhoods.         micro grants and other support for
                                                       sustainable enterprises (Centre for Local
     Other research by the Social Mobility
                                                       Economic Strategies, 2020). Communities
     Commission (2020) reveals a link between
                                                       have also acquired assets such as
     place-based deprivation and lower
                                                       community centres, pubs, boating lakes
     educational attainment. We know that
                                                       or solar farms. Such projects are enabling
     low educational attainment continues
                                                       the development of a broad range of
     into adulthood, resulting in additional
                                                       assets and skills that serve as a vital
     barriers to employment, given a skills
                                                       foundation for building generative and
     system that lacks funding, flexibility and
                                                       sustainable wealth in deprived areas
     take-up (Department for Education, 2019).
                                                       (Friends Provident Foundation, 2019: 18-
     The Augar review of post-18 education
                                                       20). Box 5 below provides some specific
     found that weaknesses in the skills
                                                       examples.
     system cause “young people to opt for
     full-time degrees (Level 6) […] to the            The current resurgence of interest in these
     near-exclusion of other options” (ibid: 37).      very local economic models is rooted in
     This lack of high-quality options for skills      evidence that community economies
     development disproportionately affects            deliver better on job creation than more
     residents of deprived areas, who are less         centralised approaches, particularly in
     likely to enter higher education and who          peripheral and disadvantaged areas.
     face greater barriers to full time training       Localise West Midlands (2013) have
     (ibid: 38). Furthermore, those who do enter       conducted in-depth research into the role
     full-time higher education often have a           of community economic development
     ‘brain drain’ effect on local communities,        in delivering long-term, sustainable
     whereby they are attracted to highly              growth in their region. This included an
     paid jobs in cities, hollowing out those          extensive review of existing literature on
     neighbourhoods on the periphery.                  community economic development,
                                                       in addition to fifteen case studies from
     National or even regional attempts to
                                                       two sectors relevant to the urban West
     boost skills will fail to take account of these
                                                       Midlands (five from the relatively mature
     nuances in skills development and the
                                                       food economy and seven from the new
     impact on ‘left behind’ neighbourhoods,
                                                       and emerging energy retrofit sector)
     thereby failing to properly support
                                                       (ibid: 16-19). There was strong evidence
     the levelling up of the most deprived
                                                       that local economies with higher levels
     neighbourhoods.
                                                       of small and medium enterprises (SMEs)

20
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