THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study

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THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025
                      Quantitative consumer study
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
RESEARCH FACTSHEET

           Why a study on the European residential garden
                                                                             METHODOLOGY
           market?
                                                                                                                               GE        PO

The residential garden market is changing under the influence of     750 online interviews per country
for example e-commerce and changing consumer wishes and              among buyers of landscaping                                AU
                                                                                                                      FR
demands about sustainability. Currently, there is no report          equipment, hardscaping products,
available that provides structural insights in the European garden   fences, outdoor furniture, or
                                                                                                                                    IT
market based on quantitative research. USP has extensive             garden buildings
experience conducting quantitative research in the Dutch garden                                                 SP

market and is now offering its expertise to create a European        Insights are provided to
study to provide you with detailed information of the market and     you for 3 European
a better understanding of the customer journey of the consumer.      countries
This will help to develop the right strategic actions and gain                                              SOUTH EU          CENTRAL EU
market share.

What does USP do for you?
• USP delivers purchase facts (number of products purchased,                              € 9,000 Full report        Interested?
  brand shares, purchase channels)                                                               For 3 countries     Send an email to:
• USP provides insights in the Customer Journey                         COSTS             Add five exclusive         aries@usp-mc.nl
• USP describes the consumer experience when buying                                               questions
  garden products                                                                         Without additional costs
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
WHO WILL WE INTERVIEW?

Selection criteria                                          Online consumer panels
• Age 21-75                                                 USP has a fixed partnership with a
• Bought landscaping                                        panel provider in Europe who will
  equipment, hardscaping                                    lend us access to their database.
  products, fences, outdoor                                 With the selection and screening
  furniture, or garden buildings
                                                            questions, we will select the right
  in past 12 months
                                                            respondents.
• House owners or renters

Interviews per country
• 750 consumers
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
WHY THIS RESEARCH?

                                                            UNDERSTANDING
     EXTENSIVE EXPERIENCE                                                                           CROSS-COUNTRY INSIGHTS
                                                            THE CONSUMER

USP has extensive experience with                 Digitalisation is rapidly changing the way      Our customers are often Multi-national
conducting research in the garden market. In      consumers orientate and how they                companies who need to receive comparable
the past years we have been working for           purchase their garden or appliances. This       data for the countries in which they operate.
MTD products, TTI, Briggs & Stratton and          trend makes ‘pull marketing' much more          We deliver a cross-country comparison. The
others.                                           important. The consumer becomes more and        report reveals that trends will not be the same
                                                  more decisive in their journey. The European    in each country and develop at a different
In every USP multiclient research, we partner     Garden & Lawn Market 2020-2025 provides         pace in the various countries.
with our clients to implement trends and          key information on how consumers
research questions in the study which they        orientate themselves, how digital sources       The European Garden & Lawn Market 2020-
consider to be need-to-know information.          influence their decision making, and much       2025 is conducted in 6 countries with the
                                                  more. Information which is vital for a good     same methodology and questionnaire.
Key trends like changes in DMU, orientation       marketing strategy.                             Aside from comparing country by country, the
behaviour, customer touchpoints, shares of                                                        trends can also be compared by product
purchase channels online and offline, and         Besides this, we map out trendlines and         category. This information is highly valuable
many more are shaping the market. Knowing         predictions. For marketing professionals, the   to assess market conditions and sales
where, how and when these trends become           specific information on the garden market is    feedback. The report has, when relevant, also
relevant is key market intelligence input for     hard to find, especially for specific           a European perspective, but always with
strategic decision making.                        appliances. The European Garden & Lawn          results split per country and product category
                                                  Market 2020-2025 provides just that.            as well.
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
WHAT QUESTIONS DOES THIS RESEARCH ANSWER?
Purchase facts                                                   Customer Journey

What was the turnover of the residential garden market in the    Where do consumers find inspiration before their purchase?
past 12 months?
                                                                 Where do consumers find information before their purchase?
How many landscaping/ hardscaping products were bought by
consumers in the past 12 months?                                 What websites do the consumers visit before their purchase?

What was the average price of the different products that were   What is the role of the sales representative in the customer
bought?                                                          journey?

Where do consumers buy their products?                           How do the consumers rate their purchase channel (NPS)?

What brands do consumers choose for their products?

Where do consumers plan to buy their new garden products in
the next years?
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
HOW DO WE DO THE RESEARCH?

1. Kick-off meeting                                                         2. Online interviews
• USP will schedule a call with you via Skype. During this meeting we       •   USP has access to a large international consumer panel, from which the
  will explain the main topics of the research, when you will receive the       right consumers will be selected. To ensure we question the right
  report, and the possible exclusive questions.                                 consumers, the interview will start with a number of screening questions.
• After the kick-off, USP will work on the questionnaire and have it        •   During the interview, we will also include some ‘check-questions’ in the
  translated. If you wish, you can see the questionnaire prior to the           questionnaire to filter the bad respondents (e.g. speeders, biased
  fieldwork, but it is not necessary. Due to USP’s extensive experience         respondents) from the questionnaire. We know many ‘tricks’ to include the
  in interviewing consumers about their garden purchases, we know               actual specialty store buyer in this study due to our experience, and with
  what questions to ask to get the answers you need.                            these tricks we can really ensure the quality of the responses.
                                                                            •   After 10% of the interviews are done, USP will stop the fieldwork to
                                                                                thoroughly analyse the first answers. In this way, we make sure that the
                                                                                gathered data is of the highest quality.

                                                                            3. Analysis and reporting
4. Final presentation
                                                                            •   Once a small part of the results have been gathered, USP will start
• Our project team will present the report to each participating company        analysing the outcomes. We will start by checking if all the data is received
  individually via Skype or in person. After the presentation, USP              as expected and given answers on respondent level are trustworthy. When
  remains at your disposal for any additional questions.                        all results have been gathered, USP will thoroughly analyse the outcomes
                                                                                from the quantitative research statistically in SPSS and report it in a
                                                                                comprehensive PowerPoint report.
                                                                            •   Based on our market knowledge we are able to not only analyse the
                                                                                research results, but also put them in the context of the whole market and
                                                                                provide the participants with adequate recommendations and advice on
                                                                                how to interpret the results.
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
LANDSCAPING
                     PRODUCTS INCLUDED IN THE RESEARCH
  PRODUCTS

               ENGINE POWERED      HAND POWERED      PRESSURE POWERED
HARDSCAPING
 PRODUCTS

               WOOD PRODUCTS      STONE PRODUCTS     PORCELAIN PRODUCTS   CONCRETE PRODUCTS
  OTHER

              OUTDOOR FURNITURE   GARDEN BUILDINGS   OUTDOOR LIGHTING
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
EXAMPLE OF HARDSCAPING PRODUCT TRENDS
Outdoor Living Results in Greater Use of Hardscaping Products                      Environmental Concerns & Urban Living Key Trends
Further growth will come from the continued popularity of outdoor living, which    Environmental issues continue to influence trends in the hardscaping products
involves the use of outdoor areas for relaxing, entertaining, cooking, dining,     market. For instance, concerns over water management are supporting:
and other activities. Spaces are becoming more elaborate – such as through         • Xeriscaping, which replaces grass with aggregates and stones and is being
the inclusion of structures such as patios, outdoor gardens, and fire pits – and     increasingly adopted in drought-prone areas where water is at a premium
often use large volumes of hardscaping products. Outdoor space designs are         • Permeable pavers, which are increasingly being used in both residential
increasingly blending with indoor styles to create a seamless look. This is one      and nonresidential settings due to concerns about water runoff and
of the reasons why high valued products like porcelain pavers and natural            drainage
stone products are increasingly popular.
                                                                                   Growth in urban living impacts the market, influencing the types and amount of
Powered by Installation Difficulty & DIFM Movement Gains in the larger             products purchased. Urban households typically have limited yard or other
professional market will continue to outpace those in the consumer and DIY         outdoor spaces, creating opportunities for hardscaping products designed for
markets, powered by the difficulty of installing most hardscaping products and     smaller spaces. Opportunities also exist for hardscaping used in rooftop
by the do-it-for-me (DIFM) movement. Millennials are increasingly hiring           gardens, which provide urban dwellers with additional outdoor space. These
professionals to landscape in order to save time, while aging baby boomers         gardens can also improve the aesthetics of urban settings and potentially
want to avoid performing the heavy labor needed to install hardscaping             mitigate some environmental issues.
products. In addition, installation of most hardscaping products – particularly
for larger projects – requires a level of expertise or intensive labor for
installation and will continue to be installed by professionals.
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
EXAMPLE OF LANDSCAPE EQUIPMENT TRENDS
Outdoor Living Trend Results in More Feature-Rich Outdoor Spaces                     Shift to sustainability for powered garden equipment
The popularity of outdoor living – which involves the use of outdoor areas for       The growing shift of consumers toward eco-friendly and sustainable products
lounging, dining, cooking, and other activities – is expanding and leading to        is driving market growth of multiple product, such as leaf blowers. Next to this,
more elaborate outdoor living areas. Consumers want greater functionality and        rapid technological innovations, coupled with stringent regulations in few
higher quality elements that reflect indoor style. For instance, the use of higher   regions, are expected to increase revenue opportunities for manufacturers in
value hardscaping, including stone and large pavers, mirrors current design          the market. Further, the leaf blower market is witnessing high competition
trends. Additionally, smart and connected lighting systems are moving beyond         among vendors. They are shifting manufacturing facilities to low-cost countries
indoor installations into outdoor spaces.                                            such as China and Taiwan to enhance profitability and capitalize on growing
                                                                                     business opportunities in these countries. The stringent government policies in
Professional Market Spurred by the Do-it-for-Me Movement                             Europe and the US are continually emphasizing on adopting blowers that emit
The professional market is expected to show strong gains, supported by a             low emissions and produce less noise. Hence, leading industry players are
healthy economy, strong construction markets, and the do-it-for-me (DIFM)            focusing on advanced technological features in their products.
movement. Millennials are increasingly seeking out professionals in order to
save time in their busy lives, while aging baby boomers are opting for               Further, vendors are focusing on offering products that are lighter, stronger,
professionals to avoid performing the heavy labor required in landscaping. In        and durable. The inclusion of features such as powerful engines, user-centric
addition, certain landscaping elements require expertise that calls for              design, and better productivity is expected to enhance performance and
professionals.                                                                       results.
                                                                                     Consumers are engaged in redesigning and modifying their lawns, thereby
                                                                                     propelling the demand for garden care products such as garden tillers, lawn
                                                                                     mowers, and leaf blower. The electric-powered equipment is expected to gain
                                                                                     significant share in the residential markets owing to the increased availability
                                                                                     and enhanced performance offered by these products
THE EUROPEAN GARDEN & LAWN MARKET 2020-2025 - Quantitative consumer study
RESEARCH COSTS

Annual subscription
        fee per year
            € 9,000
                   …includes
1 report per subscription year
covering South or Central EU
SELECTION OF INVITED COMPANIES

                                        •   The research will be multi-client. This because
                                            we know our clients in this market all have
                                            similar needs for insights with regard to the
                                            garden market and its dynamics. By combining
                                            their needs, the research can be done in a very
GARDEN EQUIPMENT
                                            cost-efficient way.

                                        •   All five additional questions that our
                                            participants can add will be reported
                                            exclusively to the company that brought in
                                            these questions.

                                        •   The research will only be held if there are at
  HARDSCAPING                               least 3 participants.
   PRODUCTS

    LIGHTING
USP’S PROJECT TEAM

        Geert-Jan Aries MSc                                                      Reinier Zuydgeest MSc
        Project Manager                                                          Business Unit Manager

        aries@usp-mc.nl                                                          zuydgeest@usp-mc.nl
        +31 6 34980636                                                           +31 6 26936109

        Drs. Jan-Paul Schop                                                      Grace Geeve MSc
        Managing Director                                                        Research Analyst

        schop@usp-mc.nl                                                          geeve@usp-mc.nl
        +31 6 55786342                                                           +31 10 800 27 22

USP Marketing Consultancy | Address: Max Euwelaan 51, 3062MA Rotterdam | Telephone +31 10 20 66 900
ABOUT USP MARKETING CONSULTANCY
OUR EXPERIENCE WITH QUANTITATIVE RESEARCH
   USP Marketing                        Selected USP partners    Our quantitative
    Consultancy                            for quantitative      studies in 2019
                                          studies in Europe
                                                                         Quantitative
                                                                         Research in
                                                                             39
Head office            Subsidiary                                      countries in 2019

 Rotterdam                 Düsseldorf

               Total
                                                                57,250             57,881
               70                                               B2C online         B2B CATI
                                                                interviews         interviews
       Research Analysts
       Project managers

             Consultants
PRINCIPALS OF USP
DIY                Installation   Construction

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© 26 February 2020, USP Marketing Consultancy B.V.

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