The Holy Grail of Fashion SEO - The secrets behind ASOS' dominance of online fashion

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The Holy Grail of Fashion SEO - The secrets behind ASOS' dominance of online fashion
The Holy Grail of Fashion SEO
The secrets behind ASOS’ dominance of online fashion

July 2014

                   www.onehydra.com
The Holy Grail of Fashion SEO - The secrets behind ASOS' dominance of online fashion
Executive Summary

Online fashion has been dominated by one             	Amazon and eBay actually have more terms
key player for the past few years - ASOS.              ranking in the top 20 as their websites cater
In order to understand how the e-tailer                for better product searches.                       The good news for fashion
achieved such phenomenal success we                                                                       retailers is that ASOS hasn’t
analysed the fashion keyword universe before         	ASOS has competitors when it comes to
                                                                                                          stolen the “Holy Grail of
analysing ASOS’ website against what Google            online visibility. Debenhams is edging closer
                                                                                                          Fashion”; it simply is a
really wants: accessible and relevant websites         to ASOS (59% and 46% respectively). Google
                                                                                                          good website and has a
that have an excellent and meaningful                  wants only a few things & ASOS serves them
                                                                                                          fantastic integrated online
information architecture, that offer great             right up!
                                                                                                          marketing strategy. Its
content and an even better user-experience                                                                focus is in the right areas
                                                     	From a technical and accessibility point of
in a way that compels other websites to link                                                              and SEO is in its DNA.
                                                       view, their website is one of the best.
and endorse them.

                                                     	ASOS doesn’t only create great fashion
The size of the prize is enormous:
                                                       content, but also lots of it.
	Over 16.1 million searches per month and a
    vast keyword set containing 53k high street      Simple steps to improve your website success:
    fashion terms.
                                                      1   Pick your battles – a clear target strategy
                                                          is essential
	Consumers start their research journey with
    the most generic terms such as ‘dresses’,
                                                      2   Get the basics right – technical SEO in
    before narrowing it down to a particular
                                                          your DNA
    style or brand search term.

                                                      3   Engage
                                                                 with your customers – create lots
	Big players are monopolising head terms
                                                          of great content for your audience
    such as ‘jackets’ and ‘dresses’. If you’re not
    one of the bigger players, you will certainly
    find a niche in this vast keyword set that is
    worth claiming and penetrating. There is life
    after ASOS domination

2                    The Holy Grail of Fashion SEO
The Holy Grail of Fashion SEO - The secrets behind ASOS' dominance of online fashion
The Holy Grail
of Fashion SEO
If you are searching for the Holy Grail of Fashion SEO, you’ll
probably look to the big player: ASOS. ASOS is to fashion,
what Moneysupermarket is to finance terms, what Amazon
is for most generic terms and what Wikipedia is for simply
all terms you can possibly think of.

So how has ASOS managed to become the most successful fashion e-tailer of our time in
just a few short years?

To help us understand how it achieved such phenomenal success, it’s necessary to
understand what really Google wants, which is simply: accessible and relevant websites
that have an excellent and meaningful information architecture, that offer great content
and an even better user-experience in a way that compels other websites to link and
endorse them.

ASOS’s advantage is that it is built for Search rather than it being a retrospective change
(and shock) to the system. ASOS is and always has been very flexible and evolves with
Google when other websites dwell on agile IT, content marketing, social link building and
keyword density. But that doesn’t mean that you should give up – quite the opposite. The
example of ASOS should be inspiring and show you how far you can go with the right
strategy. In this white paper we explain why every little percentage of the market share is
worth fighting for and what you can do to start claiming more.

                                                                                 The Holy Grail of Fashion SEO   3
The Fashion Keyword Universe
– What is the size of the prize?

Figure 1: 53k fashion related search terms categorised and in OneHydra’s 30,000ft view (exact match, Google UK, Source: OneHydra)

If over 16.1 million searches per month¹ doesn’t get you excited as an online marketer, I am
not sure what will! The search volumes for fashion keywords are constantly rising and the
industry is not only one of the biggest but also the most diverse search landscape out there
with new styles, colours and trends every month.

                                                             In a nutshell, you really have to start looking at the bigger picture.
                                                             We have created the “30,000ft view” of your world using our data
                                                             integration and analysis software, www.onehydra.com.

                                                             How to look at this ‘tagmap’ is fairly easy: the bigger the box, the bigger
                                                             the monthly exact match search volume in Google² UK. It comes as no
                                                             surprise that over 80% of the demand is for women’s clothing-related
                                                             terms whereas less than 20% is for men’s clothing. It is little wonder
                                                             that men don’t shop online (or offline) for clothes because they can
                                                             never find what they are looking for. It’s either hidden in a corner of a
                                                             retail shop or on the 3rd results page in Google (and whatever it is you
                                                             wanted you certainly won’t bother looking for it there!)

                                                           ¹Source: OneHydra
                                                           ²Up to 80% of not gender specific search terms return women’s results

4                The Holy Grail of Fashion SEO
Figure 2: Volume for 53k fashion keywords from June 2012 to June 2014 (exact match, Google UK, Source: OneHydra)

                                      The investigated keyword set contains over 53k
                                      high street fashion terms with a monthly volume
                                      of 16.1m searches in the last 30 days (from 1
                                      June 2014 – 30 June 2014) and it is constantly
                                      rising with a massive peak in the festive season
                                      (+30% volume increase).

                                      If you have a similar range of products to ASOS, this is exactly what you
                                      should be aiming for. Over 50% of the volumes for women’s fashion
                                      are attributed to clothing terms (41% dresses, 17% coats & jackets, 10%
                                      swim and beachwear, 10% sportswear) whereas 37% are shoes related³.
                                      But if you are not one of the bigger players, this keyword set is equally
                                      encouraging because you will certainly find a niche that is worth claiming
                                      and penetrating.

                                      The most significant characteristic of search demand for fashion is that
                                      consumers are starting their research journey with the most generic terms
                                      such as ‘dresses’, before narrowing it down to a particular style or brand
                                      search term.

                                      Rankings for the big generics is almost a credibility factor in the eyes of the
                                      consumer, who is looking for advice or a confirmation of choice. Whereas
                                      ‘dresses’ and ‘shoes’ were previously sneered at as overrated vanity terms,
                                      they are now serious contenders for the top traffic drivers. And this is
                                      exactly ASOS’s strategy. It simply monopolises these head terms!

                                                                   The Holy Grail of Fashion SEO                    5
Does ASOS have any competition at all?

    #    Brand                     Ranking URLs            Visibility %   After all, the air starts to become
    1    ASOS                       32,568                 59%
                                                                          thinner at the top of the fashion league
    2    Debenhams                 32,029                  46%
                                                                          – but it’s not quite time yet for ASOS to
    3    Next                      33,446                  38%
                                                                          dress a little warmer.
    4    New Look                  21,329                  31%
                                                                          The table in figure 3 shows the visibility score
    5    House of Fraser           22,476                  27%            based on the obtained rank for the 53,000 fashion

    6    Amazon                    43,560                  25%            keywords as well as the number of ranking URLs
                                                                          in Google UK. Even though ASOS dominates the
    7    BooHoo                    10,726                  20%
                                                                          SERPs⁴ for ranks, eBay and Amazon actually have
    8    River Island              19,310                  20%            more terms ranking in the top 20, as their websites
    9    eBay                      43,083                  18%            cater better for product searches (whereas
                                                                          the other websites are obviously targeting the
    10   Very.co.uk                15,443                  17%
                                                                          previously mentioned vanity terms). ASOS’s
    11   ShopStyle                 27,684                  17%
                                                                          objective over the past few years has been clear:
    12   John Lewis                20,554                  17%            go out and target the big terms and don’t lose
                                                                          time with smaller keywords.
    13   TopShop                   6,320                   11%

    14   MissGuided                5,968                   11%            ASOS does have competitors when it comes
    15   Marks & Spencer           13,421                  9%             to online visibility – but it used to not be so.
                                                                          Debenhams is creeping up on ASOS and whilst
    16   SportsDirect              5,907                   9%
                                                                          arguably it is a different business in terms of
    17   Matalan                   10,591                  8%
                                                                          organisational set up, Debenhams is edging closer
    18   Dorothy Perkins           5,478                   8%             to ASOS now. Is Debenhams a real threat to ASOS
    19   Polyvore                  12,475                  7%             though? Not yet, but it shows that there is life after
                                                                          the ASOS domination.
    20   Lipsy                     2,484                    6%

Figure 3: Leading websites by SEO visibility for 53k fashion keywords     ⁴Search Engine Results Pages (here Google UK)
(Source: OneHydra)

6                    The Holy Grail of Fashion SEO
What is ASOS doing right?

                                               Google wants only a few things & ASOS serves
Overall SEO Health
All on-page factors, by score                  them right up!
100%                                           We know that ASOS is dominating the search landscape and we
 90%
                                               know that they are brilliant when it comes to links. This is not new,
 80%

 70%
                                N/A
                                               but is that really the only reason? To check, we looked at ASOS’s
                                5 (Great)
 60%
                                4 (Good)
                                               on-page factors and the website’s ability to create and interlink
 50%
                                3 (Average)    great content, to engage with visitors and build up a relationship
 40%
                                2 (Poor)
 30%                                           with them in order to become returning customers.
                                1 (Terrible)
 20%

 10%
                                               Our first point in the beginning of the white paper was that Google
  0%
                  ASOS UK                      wants accessible and relevant websites that have an excellent and
                                               meaningful information architecture. This is exactly what this first
                                               part of our analysis of ASOS’s UK website looked at including the
                                               navigation, canonical tags, facet search behaviour, duplication,
                                               language handling, geo-targeting, robots meta tags and much more.

                                               The key question is: Has ASOS got the
                                               basics right?
                                               The answer is yes. From a technical and accessibility point of view,
                                               their website is certainly one of the best. We just have to accept
                                               that ASOS has a good website. It could be improved further, but with
                                               Google’s constant changes this is to be expected.

                                               This shows that you can increase your market share by getting the
                                               basics right – and this is one of the key findings from this part of
                                               the analysis.

                                                                            The Holy Grail of Fashion SEO              7
What is ASOS doing right?

Our second point was that Google favours websites that offer great content and user-
experience and have lots of endorsements on the web in a way that compels other websites
to link. Consequently, we looked at content relevancy, thematic depths and the use of
standard content elements such as micro formatting, URLs, metadata etc.

                                                    The key question is: Is this an example of ASOS’s
    Content SEO Health
    Content & Relevancy, by score                   dominance?
    100%                                            The answer again is yes, which means it’s even more significant
     90%
                                                    than before. ASOS doesn’t only create great fashion content but
     80%

     70%
                                     N/A            also lots of it. And Google loves that of course, because content
                                     5 (Great)
     60%                                            has claimed back the throne. The sheer amount of content on the
                                     4 (Good)
     50%
                                     3 (Average)    website and the cleverly created thematic depths using fashion
     40%

     30%
                                     2 (Poor)
                                                    news is difficult to replicate quickly and easily. This is one of the
                                     1 (Terrible)
     20%                                            main reasons why the fashion industry is reigned by ASOS and
     10%
                                                    maybe rightly so.
     0%
                     ASOS UK

                                                    What does this mean for you if you don’t have
                                                    the ability to create this content? There are
                                                    obvious options for you:
                                                    1. You can engage a digital agency to develop content for you.
                                                    2. You can use your own resources or hire experienced bloggers or
                                                      fashion editors to start creating this content in-house.

                                                    No matter what route you decide to take, start with one area of the
                                                    website and always remember that the content is not for Google
                                                    but for your users and the main objective is to engage with your
                                                    audience – your ranking positions will thank you for it!

8                  The Holy Grail of Fashion SEO
From ASAA (As Seen At ASOS) to your Website

You might not want to be the next ASOS and/or believe in SMART goals but if you
want your share of the market, you should. Here are some tips to make your life
easier and your website more successful in a few simple steps.

     Current Status Quo:                                                Reduce irrelevant choices such as price or size. Online
                                                                        shoppers know that they can narrow down their search
     Your search performance or SEO performance is only as
                                                                        once they are on a website. Serve this with an AJAX
     good as your last change. If you can’t remember when this
                                                                        (Asynchronous JavaScript and XML) functionality (since
     was, you should change this NOW. Ideally convince the
                                                                        JavaScript can be accessible these days) and don’t waste
     business of a dedicated SEO release – this can easily happen
                                                                        valuable Google bandwidth for nothing. If facet results
     with the right business case.
                                                                        return more than one page and are identical, tidy them up
                                                                        by using the canonical tag to show Google that there is
     1) Pick your battles – a clear target strategy                     another version of the page. A firm direction often has a
     is essential                                                       much better result than leaving the decision of where to put
                                                                        this tag to the developers.
     We stated earlier that ranks for ‘dresses’ equals credibility in
     the eyes of the consumer, but if you can’t rank for dresses,
     don’t waste time on this term just now. Look at search             3) Engage with your customers
     volumes, your stock, AOV, click-throughs and where you             The fashion industry is amazingly chatty. The amount of
     convert best. You can take this data from your Paid Search         tweets, Instagram pics and Pinterest pins is overwhelming
     campaigns on a keyword level. Then look at your ranks and          and can put even the most fearless marketer under pressure.
     group all attractive keywords into SEO campaigns. Once you         But your customers are talking online and so should you
     have these clearly defined, it will be much easier to focus        be. Content Marketing is vital and compliments your other
     and you won’t get lost in the jungle of 53k keywords.              marketing efforts.

     2) Get the basics right – Technical SEO in                         On top of this (yes, Social is not a competitive advantage, it’s
                                                                        something you need to live and breathe), it is important that
     your DNA
                                                                        you have access to the right influencers.
     Once you know your target terms, look at your site. Can
     you effectively target them or are they buried in the site?        The good news is that ASOS hasn’t stolen the “Holy Grail
     Do they have categories and how are these categories,              of Fashion”; it simply is a good website and has a fantastic
     subcategories, styles, colours and sizes set up? You probably      integrated online marketing strategy. Its focus is in the
     use a facet menu that enables users and hopefully Google           right areas and SEO is in its DNA. We can however learn
     to deep-dive into your site. But with this great power, comes      a lot from ASOS. There are no secrets and we can only
     great responsibility – responsibility to avoid duplication!        encourage every fashion website out there to pick the
     Your facet menu can be the No.1 culprit for duplication.           right battles and to go for it. But please, bear in mind what
     Ensure that the same URLs are generated regardless of the          Google really wants….
     order of the facet selection.

                                                                                       The Holy Grail of Fashion SEO                    9
About OneHydra
OneHydra is an SEO automation platform, that integrates directly with e-commerce sites
to deliver on demand insight, recommendations and targeted website change.

Based in London, the company uses big data technology and the cloud, to automate
the discovery process of the keyword language used by online shoppers, to enable large
e-commerce sites to be optimised for millions of search terms.

OneHydra’s continuous approach also enables it to dynamically re-optimise to react to
trends like seasonal stock changes and market opportunities, resulting in more qualified
traffic, higher conversion rates and increased revenue.

Customers that already trust OneHydra to drive their SEO performance include Currys,
Debenhams, Expedia, Nisbets, River Island and Superdry.

For more information
Visit: www.onehydra.com
Email: info@onehydra.com
Call: +(44) 20 3326 1888

OneHydra, The Varnish Works, 3 Bravingtons Walk,
Kings Cross, London, N1 9AJ
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