The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
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The New User-Centric Login
Experience is Here
Tuesday, May 14, 2019
12 - 1 PM EST
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Peter Carson
• President, Extranet User Manager
• SharePoint MVP
• Partner Seller, Microsoft Canada
• peter.carson@extranetusermanager.com
• http://blog.petercarson.ca
• www.extranetusermanager.com
• Twitter @carsonpeter
• VP Toronto SharePoint User Group
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http://eum.co
Envision IT built custom Extranet solution User-Centric EUM
2008 Login launched
Extranet User Manager Azure B2B support
2012 2016
(EUM) Installer created 2019
Channel Partner
2010 Office 365 support 2017 program launched
2014
Productization of code EUM Brand and
2011 base begins
2015 Website launched
2009 2018
EUM V4 Launched
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http://eum.co
Customers around the Globe
85+ Customers Deployed Globally
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http://eum.co
Agenda
Introductions
New User-Centric Login Experience
EUM V4.1 Overview
EUM Features
Licensing
March of Dimes Customer Demo
Summary, Q&A and Closing
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http://eum.co
Poll – Which do you use today?
• Office 36
• Microsoft Flow
• Power BI
• SharePoint On Premises
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http://eum.co
Why a new Register/Login?
• Which do I need to do? I don’t remember if I have an account
• Remove this question from the user
• When your value add as a product is user onboarding, user experience needs to be smooth
and flawless
• Users have too many accounts to manage
• Remove the confusion for the external user
• Allows user to Microsoft, Google, Facebook, or setup a local account
• EUM performs the validation to check if already registered
• Make it a single, seamless experience
• Register right through to logged in where they were trying to go, in one step
• Eliminate branding a separate application
• Everything lives under the IdentityServer Application
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http://eum.co
Why Extranet User
Manager?
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Considerations
• Who is coming into the Extranet?
• Does everyone see the same information?
• Is there a member database to interface with?
• Is it invitation only, or can people self-register
• Who approves new registrations?
• Is it just the Extranet they will be accessing, or are there
other systems?
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http://eum.co
Office 365
• External Sharing is not scalable • EUM provides the self-registration, profile
• Individual users need permissions management, and delegation
management to invite • As users and groups are created by the
• Permissions become a mess, governance business owners, they are setup in Azure AD
goes out the window by EUM
• Azure B2B is not end user friendly • EUM sends the invitations
• Azure portal is overwhelming • Azure AD manages the login process
• All or nothing delegation
• EUM manages the group membership
• No self-registration leveraged for permissions
• No integration to other line of business
systems
• No integration to on premises AD
Third Party
(#)
http://eum.coSharePoint On Premises and Other Systems
• EUM acts as an Identity Provider • Azure Web Sites
• Manage single sign-on to SharePoint and • SaaS applications such as Desire2Learn
other on premise or cloud based apps (www.d2l.com)
• No FBA
• SAP portals
• Fully branded registration and login
• Custom applications
experience
• Can create and update the user profiles in
• Forgotten password reset
these other applications
• Multi-factor authentication
• SharePoint 2010 to 2019 support
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http://eum.coExtranet User Manager
Features
(#)End User Components
• Register/Sign In
• Set Password
• Manage your profile
• Reset forgotten password
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http://eum.coAdmin Components
• Delegated access for the business
owners and external users
• Search, add, edit, and import users and
groups
• Used by administrators to configure
the system
• General settings
• Federation Clients
• Email templates
• Office 365
• Azure AD B2B
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http://eum.coBranded Experience
• Maintain your corporate brand
throughout the entire user
experience
• Registration
• All end-user pages
• Emails
http://eum.co
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http://eum.coDelegated User Management
• Management of the extranet users is
delegated to the business
• IT does not need to manage accounts
• Can also be delegated securely to the
external organizations themselves
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http://eum.coSelf-Registration
• Fully customizable registration
experience
• Self service profile page
• Fields can be added or removed
• Can be integrated into back-end
systems
• Customizable approval workflow
• Simple edits such as adding or
removing fields done just through
HTML editing of form
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http://eum.coWorks with SharePoint 2010 to 2019 and Office 365
• Does not need to be installed
on the SharePoint Server
• PowerShell script setups up the
trust
• Office 365 supported through
Azure B2B
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http://eum.coAdaptive Design
• Leverages the Bootstrap
framework
• All end-user pages adapt to
smartphone, tablet, or desktop
experiences
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http://eum.coAzure Hosted or On Premise
• Can be installed on an on premise server
• SharePoint Server
• IIS Server
• Host in your Azure Tenant
• App Service
• Host in our Azure Tenant
• Secure multi-tenant hosting
• Managed by Envision IT
• 7x24 monitoring and remediation
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http://eum.coCustomer Case Study:
March of Dimes Canada
Community-based rehabilitation and advocacy
charity for people with physical disabilities.
The Challenge:
March of Dimes vision is to become the primary service
provider for community-based supports to Canadians
after a stroke
Member portal provides information on programs and
services they offer
Drive adoption by survivors and care givers
Provide guidance on successful transition from hospital to
home, positive peer support and community-based re-
engagement
http://eum.co
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http://eum.coCustomer Case Study:
March of Dimes Canada
The Solution:
• Fully custom registration process tailored to the
audience
• Multi-step profile setup gathers
information about the user
• User experience testing with user groups
to optimize
• Initial site launched August 2018
• Feedback was generally positive, but users were
confused whether they needed to register or
sign in
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http://eum.coCustomer Case Study:
March of Dimes Canada
Demo Scenario:
• Current live site at
https://afterstroke.marchofdimes.ca
• Updated login experience at
https://modc.envisionit.com/
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http://eum.coCustomer Case Study:
OACAS Member Portal
OACAS is the Ontario Association of Children's
Aid Societies
https://oacas.sharepoint.com
The Challenge:
• 8,000 members across 50+ member organizations
• Provincially funded training resources to be delivered
through SharePoint and Desire2Learn
• Previous portal limitations
• No search
• No CMS required web designers to update
• IT needed to manage infrastructure
• No single sign-on to D2L
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http://eum.co
http://eum.coCustomer Case Study:
OACAS Member Portal
OACAS is the Ontario Association of Children's
Aid Societies
https://oacas.sharepoint.com
The Results:
• Cloud hosted solution in Office 365 and D2L
• Auto-approval of most accounts on-boarded 500 new
users per day at peak
• SSO between Office 365 and D2L
• Responsive design for mobile support
• Licensing provided through Office 365 for Nonprofits
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http://eum.co
http://eum.coOntario Association of Children's Aid Societies
EUM Hosted Multi-
Tenant Infrastructure
EUM / AD FS
OACAS O365 Tenant
EUM Database Traffic Manager
EUM / AD FS
OACAS Training Portal
EUM AD
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http://eum.coHTTP Triggers
Microsoft Flow
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http://eum.coExtranet User Manager Connector
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http://eum.co(#) http://eum.co
Upcoming Events
Municipal Information
SharePoint Conference
Toronto SharePoint Users Group Systems Association
North America
Developing Custom Connectors for the (MISA) Ontario
May 21-23, 2019
Microsoft Power Platform June 2-5, 2019
Las Vegas
May 15, 2019 Niagara Falls
6PM - 8:30PM EST
www.sharepointna.com
eum.co/events https://event.crowdcom
pass.com/misaon2019
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http://eum.coThank you!
Questions?
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http://eum.coYou can also read
