The State of the UK's Eye Health 2021 - Specsavers

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The State of the UK's Eye Health 2021 - Specsavers
The State
of the UK’s Eye
Health 2021

                  1
The State of the UK's Eye Health 2021 - Specsavers
2
The State of the UK's Eye Health 2021 - Specsavers
Contents
Summary                                        4
Acknowledgements                               4
Foreword                                       5
UK risks a vision crisis                       6
The high cost of lost vision due to COVID-19   8
Tackling a nationwide emergency                10
Putting families first                         13
Living well in later life                      16
Sue Perkins’ story                             18
Looking to the future                          19
Collaborating to save sight                    20
Developing tomorrow’s experts                  24
Digital innovation                             25
A final word                                   27
Research method                                28
Life-changing community optometry              31
References                                     33

                                                    The State of the UK’s Eye Health 2021   3
The State of the UK's Eye Health 2021 - Specsavers
Summary
In response to the pandemic, eye care services in the UK were
withdrawn, reduced or restricted. This led to millions of missed
eye tests, delays in treatment and extended waiting times for
patients. The huge backlog will require additional time and
resources to clear, resulting in substantial costs for our health
and social services in years to come. Most importantly, sight
threatening conditions that were not identified and managed
in a timely way may have led to vision loss and even blindness.
Specsavers commissioned Deloitte Access Economics to
quantify the scale of these issues. This report presents
the alarming results of this research and recommends
the entire eyecare sector works together so that
patients are treated at the right time,
in the right place, by the
right professional.

Acknowledgements
We would like to thank Clive       cognitive and mental health.      Vision and Hearing Support,
Griffiths, David Gibbons,                                            Vista, Warwickshire Vision
Debora Krut, Olwyn Mason,          Thank you to all at Glaucoma      Support and Wilberforce
Pam Humphries, James Bell-         UK and Chair, Professor Philip    Trust, who worked with us to
Taylor and his daughter Sofia      Bloom, for sharing your           identify the backlog in sight
for sharing their stories. Their   experiences of supporting         impairment registrations.
experiences motivate all of        people with glaucoma and
us to deliver the very best        working with us on data-          We appreciate the support,
patient care.                      sharing to raise awareness of     advice and comment from all
                                   the need for early detection.     of our eye health colleagues
The coronavirus pandemic           Thanks also to Visionary, the     who have contributed their
has had catastrophic effects       umbrella body for local sight     expertise to this report.
on older people’s lives. We are    charities, especially Visionary   Together we can do so
grateful to Age UK for helping     members Bury Blind,               much more.
us highlight the mounting          Galloway’s, Ness, seescape,
evidence that sight loss has       Sight Action, Sight for Surrey,            Report author
implications for physical,         VisionPK, Vision Support,                  Dr Philippa Simkiss

                                                                       The State of the UK’s Eye Health 2021   4
The State of the UK's Eye Health 2021 - Specsavers
Foreword
                          Throughout the pandemic, so many of us in eye health
                          services have worked hard to provide urgent care to those
                          who have needed it. Initially, community optometry was
                          required to severely restrict services, causing a reduction
                          in referrals to hospital. Almost all routine testing in hospital
                          eye services stopped and we dealt with emergency and
                          urgent cases only. We developed risk assessments so
                          that we could give care to those who needed it most.
                          As restrictions began to ease, requirements for social
Professor Philip Bloom,   distancing and other means of infection control meant that
consultant ophthalmic     we all saw far fewer patients.
surgeon and Chair of
Glaucoma UK               This has caused long delays and some patients have been
                          waiting for more than a year for assessment or treatment.
                          I am concerned about the huge backlog and that when
                          people do start coming to see us – and they are still fearful
                          of doing so – we will uncover a large amount of disease.
                          While many will not have experienced any disadvantage
                          from such a delay, sadly for some their condition will have
                          progressed in a way it would not have done with earlier
                          intervention and treatment.

                          We have long needed more patients to be seen in
                          community optometry practices. The rationale for lockdown
                          was to prevent hospitals from being overwhelmed. Well, our
                          hospital eye services are overwhelmed! We must accelerate
                          the pace of change by scaling up the innovation and
                          collaboration established during the COVID-19 crisis.

                          I am greatly encouraged by new models of care that draw
                          on professional expertise from the entire eye care sector
                          and the speed at which we have adopted digital health
                          technologies. Dreadful though this pandemic has been,
                          when it passes it will leave a seismic cultural change that
                          may otherwise have taken decades to come into force.

                                                              The State of the UK’s Eye Health 2021   5
The State of the UK's Eye Health 2021 - Specsavers
UK risks a vision crisis
New research[1] paints a devastating picture of the impact coronavirus (COVID-19) has had
on Britain’s vision as the identification and treatment of eye disease was severely delayed.
Hundreds of thousands of people were not referred for important checks because services
were limited and some who were referred were reluctant to attend appointments. These
patients are at increased risk of sight loss.

4.3                             43,000                            6,133
million                         The number of people              The number of missing
The drop in the number of       referred with suspected           referrals for diabetic
eye tests delivered in 2020,    glaucoma fell by an estimated     retinopathy in 2020.
a 23% decline compared to       43,000. Of these around
tests administered in 2019.     2,600 would have been for         The remainder are for other
                                urgent treatment.                 conditions. In the absence
316,000                          10,820
                                                                  of COVID-19 all of these
                                                                  patients would have seen an
Referrals to ophthalmology       The number referred for          ophthalmologist for review
fell by 316,000 in the period    wet age-related macular          and treatment.
March to December 2020           degeneration (AMD) dropped
compared to the same period      by more than 10,820 in 2020.     Fewer
in 2019, a 28% decrease[2].                                       treatments
                                                                  Ophthalmology outpatient
                                                                  attendances and day case
                                                                  procedures declined by
                                                                  36% and 45% respectively
                                                                  between March to December
                                                                  2020 compared to the same
                                                                  period in 2019[3]. The Royal
‘Congratulations for producing this useful report.                College of Ophthalmologists
All organisations in the eye health sector recognise the           advised continuation of
need to work together, ensuring that pathways are led                  anti-VEGF injections
by the highest standards of clinical governance to benefit                for AMD.
patients. The vision statement from The Royal College of
Ophthalmologists and The College of Optometrists sets out
how primary and secondary care providers can continue
to develop effective and innovative ways of delivering high
        quality patient care to reduce avoidable sight loss.’
        Professor Bernie Chang, President of The Royal
        College of Ophthalmologists

                                                                    The State of the UK’s Eye Health 2021   6
The State of the UK's Eye Health 2021 - Specsavers
UK risks a vision crisis

                                                Community optometrists throughout the UK
                                                are working hard to deal with the backlog of
Evidence shows some                             cases. There is concern that this will result in
patients did not attend                         a surge of emergency referrals to hospitals,
[4,5,6] so it was estimated                     which are already stretched[4,7].
an average of 10% of anti-
VEGF injections for AMD were
delayed. Patients also had to
wait longer for eye surgeries,
such as cataract procedures.
The research shows:
                                                 Debora’s story
11,062                                           ‘Timely treatment
The drop in NHS glaucoma
follow-up treatments given.                      saved my life’
8,680                            In November 2019, Debora          a prism lens to help correct
The estimated reduction          Krut, a university student,       Debora’s double vision, but it
in patients who received         was experiencing a sore neck,     didn’t help, which is unusual,’
injections for diabetic          nausea, vertigo and changes       says Ciara. ‘When I used the
retinopathy.                     in mood. Debora thought           volk lens and a slit lamp I
                                 these symptoms were caused        could see a swelling on the
6,313                            by stress and she just needed     optic nerve at the back of
An estimated 6,313 fewer         to take more breaks. When         the eye, which was a sign of
patients received injections     she experienced double vision,    papilloedema, usually caused
for wet AMD.                     Debora called the hospital        by an increase in pressure
                                 and was advised to book an        around the brain. I tried to
235,000                          emergency appointment with        reassure Debora as I referred
The estimated number of          her community optometrist.        her to hospital straight away
necessary eye surgeries          She was seen the same day         for further examination.’
missed or delayed in 2020.       by Ciara Ní Chléirigh. ‘I tried
                                                                   Debora picks up the
                                                                   story. ‘Tests later that day
                                                                   confirmed that I had a brain
 2,986                                                             tumour. I had surgery to
                                                                   remove the tumour followed
 Lost vision due to the impact of                                  by proton beam therapy.
                                                                   Thankfully there is only a very
 coronavirus (COVID-19)                                            slim chance of the tumour
 Sadly, an estimated 2,986 people have lost vision due to          returning. I’m now telling
 delayed identification and treatment of eye disease; some         everyone to make sure they
 are experiencing severe sight loss and even blindness.            get their eyes tested.’

                                                                     The State of the UK’s Eye Health 2021   7
The State of the UK's Eye Health 2021 - Specsavers
The high cost of                                                    As the pandemic eases,

lost vision due to                                                  community optometrists
                                                                    are seeing people who are
                                                                    presenting with new sight

COVID-19                                                            loss. They include people who
                                                                    would normally have had an
                                                                    eye test during the lockdown
Our new research shows:          This backlog of services           period but were encouraged
                                 is also likely to impose           to shield or were reluctant to
                                 significant costs for people       leave their homes. In some
  £36                            with sight-threatening
                                 conditions as they live
                                                                    cases, their disease is more
                                                                    advanced and their sight

            billion              with a greater risk of falls,
                                 fear of (further) vision loss,
                                                                    loss is irreversible. Some will
                                                                    need support for the rest
In 2019, before the pandemic,    productivity losses and            of their lives. This presents
the annual UK cost of sight      reduced quality of life while      an additional personal and
loss and blindness was           waiting.                           societal cost, far greater than
estimated at £36 billion.                                           the health cost the research
                                 57.2 million days                  has revealed.
£778.3 million                   If it takes three years to clear
                                 the backlog, people will wait      ‘We have patients who
The cost of sight loss and       an aggregate additional 57.2       delayed being seen due to
blindness to the UK healthcare   million days for their eye         anxiety about COVID-19
system declined by £778.3        surgery.                           outweighing their concern
million in 2020 due to reduced                                      about loss of vision.’
use of services.                 £2.5 billion                       Ali Ganiwalla, community
                                 The estimated additional           optometrist in Great
This reduction may have          economic cost of sight loss        Yarmouth
serious and ongoing              and blindness due to the
implications in the coming       pandemic between 2021              ‘I have seen many complicated
years, not least for those       and 2024.                          cases of patients following
who have lost vision.                                               severe disease.’
                                                                    Karan Vyas, community
                                  £1.7 billion                      optometrist in Corby

                                  The net additional impact
                                                                    ‘We have noticed an increase
                                  on the cost of sight loss
                                   and blindness in the UK          in diabetic retinopathy,
                                     between 2020 and 2024          macula holes and wet AMD.’
                                       due to the pandemic.         Lindsey Taylor, community
                                                                    optometrist in Blackpool

                                                                      The State of the UK’s Eye Health 2021   8
The State of the UK's Eye Health 2021 - Specsavers
The high cost of lost vision due to COVID-19

Local vision charities             and Scotland reduced by 28%,        This means that people with
supporting people with             comparing the year ending           sight loss and their families
deteriorating vision are aware     March 2021 to the previous          can access services where
of the substantial backlog of      year (see p30). Experts             and when they need them.
people who would normally          anticipate a flood of patients      We are hugely concerned
be offered certification           with newly presenting sight         about the volume of people,
of vision impairment and           loss and significant eye            probably reaching crisis point,
registration[8]. One charity       disease, including those            who will need community
reports a 50% drop in              whose sight could have been         services and hospital eye care.
certifications at their local      saved[7,9].                         I would urge anyone reading
hospital trust (from 175 to 88)                                        this report to ensure that you
during the pandemic. The total     ‘Visionary members from             know who your local sight loss
new registrations received         throughout the UK provide           organisation is and how to
by 11 charities managing the       community based support,                     direct people to them.’
Sight Impairment Register for      information and advice to                    Fiona Sanford, CEO of
17 Council areas in England        people living with sight loss.               Visionary

Clive’s story

‘Being told I had
advanced glaucoma
was heartbreaking’
While shielding due to health      Jason spotted that Clive            goes to show why a home
conditions that make him           had advanced glaucoma               visits service is so vital. ‘While
particularly vulnerable to         in both eyes so arranged            we were unable to reverse
COVID-19, Clive Griffiths          an urgent review at the             the damage, our intervention
noticed something was              University Hospital of Wales.       meant that at least some of
wrong: ‘It felt as if my eye was   This and the swift follow-          Clive’s vision could be saved.
half filled with water, I could    up appointments Jason               Much later, this wouldn’t have
barely see out of the bottom       completed helped save vision        been the case,’ said Jason.
of it. It was terrifying.’         in Clive’s right eye though
                                   sadly not his left. Clive’s story
As Clive was unable to leave
his flat, optometrist Jason
Scaife visited him at home.

                                                                          The State of the UK’s Eye Health 2021   9
The State of the UK's Eye Health 2021 - Specsavers
Tackling a nationwide
emergency
‘The pandemic has worsened     Transformation Programme,      reduce these waits and are
the pre-existing delays        Getting it Right First         developing plans for more
to eye care and there are      Time, The Royal College        transformative action. It is
now numerous patients          of Ophthalmologists and        crucial that all organisations
waiting to be seen. However,   College of Optometrists, and   and professionals responsible
through the co-ordinated       major eye charities such as    for or delivering eye care in
work between organisations,    RNIB, the National Eye Care    England, engage with this
including NHS England          Recovery and Transformation    work to ensure equitable,
Improvement National           Programme has provided         timely access to care for all
Eye Care Recovery and          clear recommendations,         patients.’
                               which are being put into                Melanie Hingorani,
                               place across the country, to            Consultant
                                                                       Ophthalmologist,
                                                              Clinical Lead for the NHS
                                                              England Improvement National
                                                              Eye Care Recovery and
                                                              Transformation Programme

                                                               The State of the UK’s Eye Health 2021   10
Tackling a nationwide emergency

Scotland                          Wales
‘In Scotland, opticians worked    ‘Despite the initial challenges
to care for their patients,       at the start of the pandemic,     In line with strategic
offering remote services for      the Wales Eye Care                frameworks, all COVID-19
emergency and essential care      Service has delivered some        response work was
throughout lockdown. This         tremendous innovation.            undertaken with a co-
ensured vital eye care was        For example, in Cardiff           ordinated primary and
available to all throughout the   optometrists qualified in         secondary care approach to
pandemic. The establishment       Independent Prescribing set       ensure that demand was met,
of Emergency Eyecare              up a service to diagnose,         where possible, in the most
Treatment Centres (EETCs)         manage and treat patients         appropriate clinical setting.
meant that emergency              in the community presenting
patients were able to be          with conditions that would        Northern Ireland’s Health and
seen when not able to be          have been directed straight       Social Care Board (HSCB)
managed remotely.                 to Eye Casualty, seeing           supported and permitted
                                  approximately 80% of the          community optometry
We were pleased when we           cases. The reputation of          practices to deliver risk-
were able to offer routine        optometrists as frontline         stratified and needs-driven
eye examinations once             healthcare workers has            care throughout lockdowns.
again. While emergency and        grown. Patients have a greater    However, although HSCB
essential cases continue to be    understanding that they can       has reasonable confidence
prioritised, the importance of    make an appointment with          that the majority of need for
routine examinations cannot       their community optometrist       essential and urgent primary
be underestimated, and            for their health, not just to     eye care has been met, the
indeed in Scotland everyone       purchase eyewear.’                challenge to manage demand
is entitled to an NHS-funded              Sali Davis, CEO           for ophthalmic services
examination. Practices across             of Optometry              continues. Community
the country are continuing to             Wales                     optometrists are playing a
wear NHS-provided PPE and                                           vital role in delivering new
are scrupulously following        Northern Ireland                  models of integrated care,
infection control procedures.’    A
                                  ‘ lthough now back to near        managing patients closer
Julie Mosgrove, Vice Chair of     normal pre-COVID levels,          to home.’
Optometry Scotland                primary eyecare activity in                Raymond Curran,
                                  Northern Ireland was impacted              Head of Ophthalmic
                                  dramatically after lockdown.               Services, Health and
                                  Average General Ophthalmic        Social Care Board, Northern
                                  Services and Enhanced Service     Ireland
                                  claims prior to the pandemic
                                  were c185K per quarter. For
                                  Q1 (April-June) 2020/21 this
                                  number fell to c19K.

                                                                      The State of the UK’s Eye Health 2021   11
Tackling a nationwide emergency

                                                                               As COVID-19 restricted access
                                                                               for patients our partnership
                                                                               with Newmedica has helped
                                                                               us proactively manage our
                                                                               ophthalmology care, allowing
                                                                               the hospital eye service to
                                                                               focus on emergencies and
                Supporting NHS                  During the course of the       urgent and complex cases.
                                                pandemic, more than 4,000      Simon Taylor, Associate
                ophthalmology                   patients were transferred      Director of Operations,
                services                        to Newmedica eye health        Surgery and Anaesthetics,
                                                clinics and surgical centres   West Suffolk Hospital
                throughout                      throughout England by the
                England                         NHS locally. While most of     The last year has highlighted
                                                these appointments were        the difficulty in supporting
                Newmedica is a leading          for cataract surgery and       the local acute system to
                provider of NHS-funded          follow-up, patients also       deliver outpatient follow-ups
                ophthalmology services in       attended Newmedica clinics     and some surgical capacity.
                England. The Newmedica-         for glaucoma and wet age-      Flexibility by all partners
                Specsavers partnership works    related macular degeneration   and the willingness to do all
                closely with all optometrists   treatment. The programme       we can to treat patients as
                and GPs through a national      focused on patients waiting    safely and quickly as possible
                network of specialist eye       the longest for treatment,     was evidence of useful joint
                clinics. The aim has always     so people were seen in         working.
                been to transform care and      order of need.                 Eddie McCabe, assistant
IMAGE: iSTOCK

                treatment in the community      Adam Wannell MCOptom,          director of contracting and
                for patients facing the         Head of Clinical Optometry     performance at North East
                prospect of losing sight.       at Newmedica                   Lincolnshire CCG

                                                                                 The State of the UK’s Eye Health 2021   12
Putting families first
                Nobody can deny that               The reasons for this concerning    to seek advice about vision
                COVID-19 has wreaked havoc         trend are multi-fold. Stuck at     concerns has undoubtedly
                on the nation’s health, but the    home, alcohol consumption          played a part in diminishing eye
                ripple effect of the pandemic is   increased[11], people smoked       health too. Tellingly, community
                now laying bare its devastating    more cigarettes[12] and ate less   optometrists reported a sharp
                impact on unforeseen aspects       healthily[13], all of which have   downturn in the number of
                of wellbeing, none more so         a negative effect on optical       people of all ages booking
                than our eyesight.                 health. Exposure to natural        eye tests. Ophthalmologists
                Disturbing statistics from the     daylight, essential for healthy    also noted a rise in missed
                College of Optometrists[10]        eyes, plummeted as we spent        appointments in the past 12
                have revealed how almost           more time indoors, often           months[10,14] with Moorfields >
                one third (31 per cent) of         hunched over screens as we
                UK adults claimed their            worked, exercised and shopped
                vision deteriorated during         at home. But a reluctance
                successive lockdowns and
                Daniel Hardiman-McCartney,
                clinical adviser at the College,
                says that there’s evidence of
                ‘a marked increase in those
                worried about their eyesight’.
IMAGE: iSTOCK

                                                                                       The State of the UK’s Eye Health 2021   13
Putting families first

                                                                                   action to prevent an epidemic
                                                                                   of worsening eye health.

                                                                                   Action must also be self-
                                                                                   initiated, fuelled by a desire
                                                 they had underestimated the       to protect our own eye
                                                 seriousness of eye health[10]     health and that of our family
                Eye Hospital, King’s College     problems during a time when       and friends. ‘Your lifestyle
                London Hospital, University      a life-threatening virus was      can impact your eye health
                Hospital Southampton             afflicting so many.               regardless of your genetic
                and Whipps Cross Hospital                                          predisposition,’ says David
                reporting steep drops of up to   Yet the resulting fall-out        Cartwright, chair of the charity
                87 per cent in attendance in     could be far-reaching and         Eye Health UK, the organisation
                some groups during the first     catastrophic. Parents have        behind National Eye Health
                months of the coronavirus        expressed concern about           Week. ‘What we eat and drink
                outbreak[14].                    a decline in visual function      and how we exercise can all
                                                 impacting educational             play a part in protecting our
                The no-show for eye              development of their young        eyesight.’
                appointments extended to         children[15] and researchers
                people with known age-           warned in the British Journal     Many eye diseases are linked to
                related macular degeneration     of Ophthalmology[16] that         obesity and its related health
                (AMD) – the nation’s biggest     less time outdoors and more       problems, such as diabetes.
                cause of blindness – with        time in front of a screen might   Maintaining a healthy weight is
                researchers from UCL Institute   lead to an increase in myopia,    important for eye health, as is
                of Ophthalmology and the         or short-sightedness, in          eating a diet packed with eye-
                Macular Society suggesting       primary school-aged children.     healthy antioxidant vitamins
                there was a 25% reduction in     Financially, too, the burden of   C, E, zinc, selenium and copper,
                the number of patients with      vison problems on society is      which the European Food
                AMD attending appointments       considerable. Things will only    Safety Authority (EFSA) says
                for sight-saving treatment       get worse unless the downturn     play a key role in the fight
IMAGE: iSTOCK

                [14]. Understandably, many       is redressed and this economic    against the development of
                cited concerns about             evidence should provide a         eye conditions, such as age-
                catching COVID-19 or that        springboard for government        related macular degeneration >

                                                                                     The State of the UK’s Eye Health 2021   14
Putting families first

(AMD). Lutein and zeaxanthin,
found in leafy green vegetables
are also important as they
have been shown to protect
macula cells from oxidative
stress. By taking responsibility
to eat well we are taking
important steps towards the
                                   Sofia’s story
future health of our eyes.

Dr Paramdeep Bilkhu, clinical
                                   Sofia, aged six,
advisor to the College of
Optometrists, says we should
                                   experienced a change in
all remember to take regular
screen breaks. A ‘ useful          her eyesight which left
                                   her unable to see clearly,
reminder is the 20/20/20 rule,
where we advise you look
away in the distance (around
20 feet) every 20 minutes for
20 seconds, and blink regularly
                                   with or without her
to keep the eyes comfortable,’
Bilkhu says. And regular eye
                                   glasses
checks are vital in detecting
problems early enough that         Her father James contacted      her experience enjoyable.
they can be treated. ‘Vision       the eye hospital. They          During the whole process,
that is only slightly reduced      were unable to confirm          gloves, masks and visors were
can have a tangible influence      an appointment for              changed regularly and Sofia
on quality of life,’ David         several months due to the       was given PPE to wear, which
Cartwright adds. ‘It is so         coronavirus crisis. James had   she thought was great. She
important that you encourage       some immediate concerns         now has new glasses with
everyone in your family to         around Sofia’s deteriorating    her new prescription, which
have their eyes tested regularly   vision so he contacted his      was a significant change
and to seek help for any eye       community optometrist in        from the previous one. Most
problems sooner rather than        Berwick. Sofia was given an     importantly, she can see
later, especially as much sight    immediate appointment.          properly again.’
loss can be avoided if             James says: ‘Sofia was
detected early.’                   supported throughout her
          Peta Bee,                eye examination. She was
          health and fitness       made to laugh non-stop
          journalist               by the team, which made

                                                                     The State of the UK’s Eye Health 2021   15
Living well in later life
There are more than 12 million              272,000                 There is mounting evidence
people in the UK aged 65 or                                         that sight loss affects more
over. More than 1.5 million are             137,500                 than how people see and
aged 85 or over[17].                                                has implications for physical,
                                  In the UK it is estimated that    cognitive, and mental
Evidence shows the risk of        272,000 people with sight         health[20]. Older people, like
serious eye conditions and        loss aged over 65 experience      David below, are typically
sight loss increases with age.    a fall each year and of these     extremely resilient but as
                                  nearly half are directly          coronavirus made access to
                                  attributable to problems          support more difficult, those
   75+                            with vision.                      dealing with significant health
                                                                    challenges have struggled
                                                                    to cope[21].
Currently one in five                       10,000+
people aged 75 or over is
living with sight loss[18].

Losing vision, or hearing,        Poor vision is the direct cause
can have a major impact           of more than 10,000 serious
on wellbeing and for older        falls every year that result in
people the risk of falling,       hospital admission[18].
with adverse outcomes,
increases significantly[19].

                                                                      The State of the UK’s Eye Health 2021   16
Living well in later life

                                ‘Eye problems are increasingly common as we age, so
                                it’s more important than ever to look after our eye health
                                and have regular check-ups with a community optometrist
                                at this stage in our lives. We know waiting lists have
                                become horrifically long for routine surgery but that’s no
                                reason to ignore any changes in our sight. No one should
                                hang back from asking for help or an expert opinion about
                                an eye problem. If you are in urgent need you will be a top
                                priority for treatment. It’s always best to get a qualified
                                         person to take a look and that will give you peace
                                         of mind too.’
                                         Caroline Abrahams, Charity Director at Age UK

David’s story
‘As an artist I value my sight and I
know I could have lost it’
‘I’m very proud that my                                        fibres. This may lead to loss
design was chosen for                                          of vision if left untreated.
a commemorative 2012                                           ‘With a family history of
Olympics 50p coin. It is now                                   glaucoma, I’m particularly
sought after by collectors.’                                   careful,’ says Mr Gibbons.
says David Gibbons. ‘As an                                     ‘There are treatment options
artist I value my sight and I                                  for glaucoma and the earlier
know I could have lost it.’                                    it’s picked up the better.
Mr Gibbons had cataracts
removed from both eyes                                         ‘Everyone’s sight is precious.
and takes drops each                                           An eye test every two years
day to combat glaucoma.         For many people glaucoma       should be on everyone’s to-
He has his sight checked        has no symptoms until a        do list because it can, quite
throughout the year to          painless rise in pressure      literally, save your sight.’
ensure the glaucoma is          inside the eye has caused
kept at bay.                    irreversible damage to nerve

                                                                 The State of the UK’s Eye Health 2021   17
Living well in later life

Sue Perkins shares                                                   Now she thinks we all need
                                                                     to take our eye health more

her story and calls
                                                                     seriously.

                                                                     ‘I think eye checks are
on everyone to have                                                  incredibly important. It’s not
                                                                     just about changing your
regular eye tests                                                    prescription, it’s to look at
                                                                     what’s going on behind the
                                                                     eye to see if there are any
Broadcaster, presenter                                               developing issues. These tests
and writer Sue Perkins is                                            can give you a really good idea
renowned for bringing joy and                                        of what’s going on with
laughter to the nation, as a                                         your eye health and your
presenter on The Great British                                       general health overall.’
Bake Off and most recently as
Dragon in The Masked Singer                                          Sue knows most things that
and the new host of BBC                                              optometrists see can be
Radio 4’s long running quiz                                          treated if caught early enough.
show, Just a Minute.
                                  eye health issues in her           ‘During the pandemic I went
Wearing glasses and looking       immediate family.                  from a life that was busy and
after her eye health are                                             external to one conducted
integral to Sue’s life. Her       ‘My father’s eyesight had          almost entirely on Zoom. I have
memoir, published in 2015,        been deteriorating so he           a dry eye condition so itching
is called Spectacles and she      went to his local Specsavers       and irritation were much more
was acknowledged for her          for some checks. I think the       noticeable. This was easily
Services to Specs at the 2019     optometrist knew he was            sorted with drops. You don’t
Spectacle Wearer of the           very ill, but she took care not    have to live with these things
Year Awards.                      to worry him as she referred       if you have your eyes checked
                                  him to a doctor. Sadly, we         regularly.’
‘As a young child I had lots of   discovered my dad had an
squint operations, then I had     inoperable brain tumour. That      Sue has welcomed the
an eye accident when I was        is a source of huge personal       2021 State of the UK’s Eye
14. My optometrist told me        pain for me and my family,         Health report.
I needed glasses because I        but we remain so grateful for
could barely see anything out     the care we received from          ‘There needs to be more
of my left eye. I put my new      Specsavers and the doctors.’       health messaging around the
glasses on and now they are                                          importance of eye tests. I
very much a part of who I am.     Sue admits she did not             hope the State of the UK’s Eye
                                  understand the importance          Health report can point people
Sue also has experience of        of regular eye tests until then.   in the right direction.’

                                                                       The State of the UK’s Eye Health 2021   18
Looking to the future
Community optometry is supporting a growing number of people with more complex needs.
People with dementia, learning disabilities and stroke survivors are all at increased risk of vision
problems that can cause permanent damage.

Stroke                            Dementia                           Learning disability
                                                                     10x
60%
                                     866,000

                                                                     People with learning disability
                                                                     are ten times more likely to
Around 60 per cent                                                   experience sight loss than
of stroke survivors                                                  the general population. In the
immediately experience               143,000                         UK there are around 105,700
visual problems[22]. There                                           people with learning disability
are national guidelines           In the United Kingdom,             and severe visual impairment
recommending specialist           around 866,000 ​people are         or blindness[25].
vision assessment for             living with dementia[23].
this group.                       Research indicates around
                                  143,000 people have                                 500,000+
                                  dementia and significant
                                  sight loss[24].                    More than half a million
                                                                     people with a learning
                                                                     disability experience
                                                                     refractive error, yet accessing
                                                                     eye tests can be challenging.

Pam’s story
‘Thank goodness I made that call’
When Pam Humphries                and spotted unusual                medication. Pam says:
explained her sudden loss of      swelling on optic discs that       ‘Thank goodness I made
vision over the phone to her      led him to suspect Pam             that phone call during
optometrist, Manish Soni, he      had experienced a stroke.          lockdown. It does scare me
scheduled an appointment          A specialist at Pam’s local        to think if I hadn’t picked up
straightaway. Manish noted        hospital confirmed this and        the phone I might not be
changes in blood pressure         prescribed blood thinning          here today to tell my story.’

                                                                       The State of the UK’s Eye Health 2021   19
Collaborating to save sight
Our patients are driving           Age-related                         Wet AMD can develop quickly.
changes in the way health                                              Early detection and treatment
care is delivered.                 macular                             is vital to halt further
                                   degeneration                        development. Dry AMD can
Ophthalmology is the                                                   develop slowly and there is
largest outpatient speciality      AMD commonly affects                currently no treatment.
with 7.8 million outpatient        people over the age of 50
appointments annually[26].
Across the UK community
                                   and it is the leading cause
                                   of blindness in the UK. As it
                                                                       2.95 million
optometry and hospital eye         affects central vision reading      In the UK there are an
services are collaborating         becomes difficult. Colours          estimated 2.95 million people
to meet patient need and           become less vibrant and             living with the early stages
save sight.                        people’s faces are difficult to     of AMD
                                   recognise[27].
                                                                       640,000
                                                                       and 640,000 in later stages
                                                                       of the disease.

                                                                         27%

Olwyn’s story                                                          The number of people
                                                                       living with late stage AMD
‘I noticed changes                                                     in the UK will increase by
                                                                       27% by 2030[28].

to my vision’
‘I made an appointment when I      which simply couldn’t be seen
noticed changes to my vision,’     without the use of the scan,’
says Olwyn. Community              says Suresh. Olwyn’s referral to    includes regular
optometrist, Suresh Mahandru,      the eye hospital came through       reviews. Olwyn recently
was unable to detect any           within a week and a diagnosis       returned to her community
issues on the outermost            of wet age-related macular          optometrist for an eye test.
visible surface of the retina      degeneration was confirmed.         The results showed improved
initially, ‘When I examined the    If left, this could have resulted   vision. ‘I would strongly
images from the OCT, I could       in a loss of vision. The            encourage anyone who
see there were fluid filled        hospital consultant made a          notices a problem to make
spaces within the retina itself,   treatment plan which                an appointment,’ she says.

                                                                         The State of the UK’s Eye Health 2021   20
Collaborating to save sight

                                In Bedfordshire, enhanced community cataract pathways
                                have been developed for pre and post-operative
                                assessments. Pre-operatively this is key to reducing
                                avoidable outpatient appointments and enabling risk
                                stratification, thereby improving the patient experience.
                                We use shared decision making to ensure that patients are
                                willing to proceed with surgery before referral. All routine
                                post-operative checks are also carried out by community
                                optometrists, who check for complications and feed back
                                         relevant information to the Hospital Eye Service.
                                         Rachel Thomas, Lead Optometrist,
                                         Moorfields at Bedford

Cataract
Cataract is a common eye
condition, prevalent in older
people. Over time cataracts
cause the lens to turn cloudy
                                        420,000
making things look misty,       and currently there are
especially on bright sunny      420,000 cataract surgeries
days[27].                       per year[26].
                                                                  85%

713,000                                                         The majority of postoperative
                                                                cataract appointments can
                                  26%
In the UK there are an                                          take place in the community;
estimated 713,000 people                                        the National Transformation
living with a cataract[28]      By 2030 the number of           Programme estimates
                                people living with a cataract   85%[26].
                                will grow by around 26%[28]
                                and the demand for cataract
                                operations will increase.

                                                                  The State of the UK’s Eye Health 2021   21
Collaborating to save sight

Glaucoma
Glaucoma is a group of eye diseases which damage the optic nerve due to changes in
pressure inside the eye (ocular hypertension). Symptoms often go unnoticed though as
peripheral vision is affected first. For example, a driver with glaucoma might not
see a pedestrian trying to cross the road at the periphery of their vision.

1.39 million                      18%                                50%

There are an estimated          The number of people living        Glaucoma referral filtering
1.39 million people living      with glaucoma in the UK will       schemes demonstrate that
with ocular hypertension        increase by around 18% in the      50% of referrals are avoided
and a further                   next 10 years[28].                 and the rate of false positives
                                                                   falls from 40% to 10%[26].
708,000                                                            The National Transformation
                                                                   Programme recommends
living with glaucoma. Early
                                  20%                              scaling up this approach
detection followed by careful                                      to reduce new patient
observation and regular         Twenty per cent of follow up       referrals and introducing
treatment can usually           appointments in hospital eye       community diagnostic hubs
minimise loss of vision.        services are for glaucoma.         to deliver glaucoma follow-up
                                                                   appointments.

 Glaucoma care                  University Health Board. If any    to patients. The service
                                deterioration is identified, the   uses the capacity and
 in Wales                       patient sees a consultant at       skills of local community
 Glaucoma patients in           a hospital-based eye clinic. If    optometrists to relieve the
 Merthyr were the first         not, the patient will continue     burden on secondary care.
 to trial a new primary         to be regularly reviewed           Hospitals can concentrate
 care-based assessment          locally. The technology being      on seeing higher risk
 service supported by           used to share patients’            patients knowing lower risk
 the Welsh Government’s         information is a first in the UK   patients are being seen on
 Health and Social Services     for eye care due to the way        time in the community. This
 Transformation Fund. Lower     full scans and videos of the       is the future of glaucoma
 risk patients are assessed     optic nerve, macula and visual     care, and we will be at the
 in a community optometry       fields taken during assessment     forefront of this service
 practice and results are       are available instantly for the    model here in Wales.
 shared in real time with       hospital-based specialists to                Andrew Feyi-Waboso,
 ophthalmology consultants      review. Shared glaucoma care                 Ophthalmic
 at Cwm Taf Morgannwg           brings excellent care closer                 Consultant

                                                                     The State of the UK’s Eye Health 2021   22
Collaborating to save sight

Diabetic eye disease
                                   print[27]. Detection of early       20%
                                   stage eye disease through
Over 1 in 20 people in the UK      regular diabetic eye screening    More than 20% of follow
has diabetes[17,29].               and eye tests, then swift         up appointments in
                                   referral for treatment, can       hospital eye services are
1.33 million                       help prevent this.                for medical retina. Most are
                                                                     for macular degeneration
Around 1.33 million people                                           or diabetic eye disease. The
have diabetic retinopathy[30]                                        National Transformation
which can lead to severe              5%                             Programme estimates that
and permanent loss of sight.                                         community optometry
People might experience            In the next 10 years the          could deliver up to half
flashes of light or wavy vision,   number of people living with      of these appointments in
trouble with bright lights         diabetic retinopathy in the UK    diagnostic or treatment
or difficulty in reading small     will increase by around 5%[30].   hubs[26].

 Sharing eye                       Data-sharing is a critical        We support people to live
                                   part of this plan. ‘Sharing       well with glaucoma and we
 health data                       learning encourages more          fund sight-saving research.
 Even before COVID-19,             collaboration, which leads to     We are passionate about
 community optometry               better decision-making and        raising awareness and want
 recognised the need to            improved patient outcomes.        to highlight the significant
 do things differently. The        At Specsavers we give our         impact COVID-19 has had on
 rise in emergency hospital        optometrists clinical outcome     glaucoma care. Specsavers
 admissions, more complex          reports as we believe that        provided us with some of
 health problems and an            giving them greater access to     their data so we were able
 aging population meant            data encourages continuous        to comment on the 70%
 something had to change.          improvement to meet               reduction in referrals from
 NHS England National              the needs of those who            optometry to hospitals
 Eyecare Planning and              depend on us so much.             compared to 2019. This
 Implementation Guidance[31]               Giles Edmonds,            helped us draw attention
 emphasises a co-ordinated                 Specsavers Clinical       to the need for an action
 approach to transform                     Services Director         plan to dramatically improve
 eye care, so patients are                                           services as we emerge from
 treated at the right time, in     Glaucoma UK campaigns             lockdown.
 the right place, by the right     to raise awareness so                      Karen Osborn,
 professional.                     glaucoma is detected early                 CEO of Glaucoma
                                   and can be treated.                        UK

                                                                       The State of the UK’s Eye Health 2021   23
Developing tomorrow’s
experts
         Professional training for community optometrists is at the heart of the NHS
         Eyecare Recovery and Transformation Programme[32] . Gill Robinson, Director
         of Professional Training at Specsavers, has dedicated her career to professional
         advancement of community optometry. On the eve of her retirement Gill shares
         her view on the future of training and development.

During the pandemic we           us to schedule sessions for        safety procedures were at the
found new ways to structure      different times of the day so      heart of our training offer. All
training sessions to make        learning can fit around busy       our clinical teams have the
the most of online formats.      clinic schedules and there is no   opportunity to tap into the
Discussion with colleagues,      need to spend time travelling      expertise of ophthalmologists
which encourages the             to conference venues.              and specialist optometrists,
sharing of knowledge and         Feedback from our many             enabling them to apply this to
experience, is a feature of      thousands of participants          their decisions in community
the new-style sessions. Many     suggests the majority wish to      practices and give patients
are multidisciplinary with       retain this flexible learning.     access to the right advice and
optometrists, contact lens                                          care at the right time.
opticians and dispensing         As referrals into hospitals
opticians learning together in   became a critical issue            Gill says, ‘I’ve been privileged
a way. Online delivery allows    to reduce the burden on            to work alongside so many
                                 the NHS, we ensured that           innovators and experts at a
                                 professional body guidance         time of profound change. It
                                 on referral protocols and          has been exciting to make a
                                                                    small contribution as digital
                                                                    technology has opened up
                                                                    more accessible and engaging
                                                                    forms of learning. I am certain
                                                                    the next 25 years will offer
                                                                    many advances and new
                                                                    opportunities for professional
                                                                    development, through flexible,
                                                                    individualised programmes
                                                                    and collaborative learning
                                                                    environments.

                                                                      The State of the UK’s Eye Health 2021   24
Digital Innovation
in Eye Care
       Jason Higginbotham of FYEye Ltd is an independent
       Optometrist and Dispensing Optician. He reflects on how
       digital innovation has accelerated during the pandemic.

Sight-threatening conditions   Artificial intelligence (AI),     other eye conditions. AI is
are increasingly seen as       remote testing, telemedicine      improving and will become
a threat to humanity,          and remote refraction             widespread. Moorfield’s eye
recognised by the WHO[33]      have evolved rapidly. A           hospital is working with
and the United Nations[34].    significant innovation in eye     Google Deep Mind to achieve
AMD, glaucoma and myopia       care has been OCT (optical        reliable diagnostic ability
are economic threats, as       coherence tomography).            from their OCT AI. AI for
well as human tragedies.       As education catches up           improved diabetic retinopathy
Innovation will reduce         with the technology, OCT          screening is already used
these threats.                 should improve the early          extensively and will continue
                               detection of glaucoma and         to develop.

                                                                   The State of the UK’s Eye Health 2021   25
Digital innovation in Eye Care

                                                                                     Digital
                                                                                  innovation
                                                                              often promotes
                                                                           sustainable practices.
                                                                     The OSA (Optical
                                                                 Suppliers Association)
                                                                 looks closely at how the
                                                                 manufacture of contact
                                                                 lenses, frames, and spectacle
                                                                 lenses can be more
                                                                 environmentally friendly.
                               the optometrist. Remote           Optometry can reduce the
                               refraction is already used in     load on ophthalmology
Telemedicine has seen a        some places. Robotic and          out-patients. Shared care
surge in use, mainly where     automated equipment will be       schemes that
community optometrists send    with us very soon.                use data-linked resources
results to hospitals serving                                     can reduce printing and
large areas. CUES (COVID-19    Software delivers benefits,       patient travel and in turn
Urgent Eyecare Service) was    including the potential to        reduce our carbon footprint.
developed to send patient      conduct multiple diagnostic
data to consultants - a        tests on computers in the         Innovation will make
form of telemedicine. Linked   patient’s home. The potential     significant changes for the
to this is the potential to    for triaging or monitoring        better and rapidly. Our
carry out most parts of an     patients unable to visit their    patients seem to have
eye examination without        community optometrist             embraced these solutions.
direct interaction with        is vast.                          Clinicians must do the same.

                               change in glaucoma once           cases are sent urgently to
A game-                        visual field loss has occurred.   the right professional. It is
changing IT                    The new Glauc-Strat-Fast          an excellent example of AI
solution for                   risk stratification tool[35]
                               draws on this approach and
                                                                 assisting clinicians to make
                                                                 better decisions, resulting in
glaucoma                       helps to reduce the burden        improved patient outcomes.
patients                       on the NHS. Most importantly,     Ultimately, other critical
                               however, it reduces avoidable     conditions like AMD, Myopia,
Visual field assessment        blindness from delays in          diabetic eye disease and
remains the only viable way    glaucoma care. The tool           more could benefit from
of monitoring and detecting    helps ensure that suitable        similar systems.

                                                                   The State of the UK’s Eye Health 2021   26
A final word
In caring for eye health, so                                       optometry profession has an
much has happened in the                                           unprecedented opportunity
last 18 months – missed                                            to make a positive difference
appointments, huge backlogs,                                       by working together with
entire families spending                                           the ten thousand highly
hours gazing at screens                                            skilled opticians in the UK
through lockdowns… and                                             to integrate fully with GPs
everyone knows about older                                         and with ophthalmology to
family members too often                                           reduce preventable sight loss
isolated in their own homes       about ensuring that no one       and its impact and so help
or care homes for long            needlessly loses their sight.    reduce the pressure on an
periods. There’s no doubt         We are doing all we can in       already over-burdened NHS.
that this has been a tough        these very difficult times to
year for all of us. Our State     reach the people most at risk    A joined-up community-
of the UK’s Eye Health 2021       with crucial health messages.    based approach to eye
report paints a stark picture     That’s why we are playing        care that embraces
of the challenging context        a leading role in National       advances in diagnostic and
we have been living and           Eye Health Week to convey        communications technology
working in.                       to millions of people that a     offers our patients a
                                  regular eye test can help save   convenient, more accessible
Specsavers is so proud of         your sight.                      service that will improve
the committed and talented                                         efficiencies and clinical
people who have gone the          But there is so much more        outcomes all round.
extra mile to serve their         still to do. There are even
communities during this time      bigger challenges ahead as,      Community optometry
of crisis. This has accelerated   from the millions of people      is ready to take on this
the shift towards patient-        who missed appointments,         challenge with energy,
centred pathways that             greater numbers will present     confidence and commitment,
deliver care nearer to home.      in community optometry and       with highly skilled and
Community eye care has            ophthalmology with more          technologically-enabled
shown great resilience and,       serious and more advanced        clinicians saving sight and
despite the challenges this       vision problems that will have   changing lives for the better.
pandemic has wrought, we          a huge impact on our health      Our patients inspire us to do
continue to provide frontline     service and on the economy.      even more. We are feeling
healthcare that for many can                                       positive about the future –
be life-changing and sight-       Changes we implement             together.
saving.                           now will help secure the
                                  long-term sustainability of      Doug Perkins, Chairman and
Specsavers is passionate          patient-centred care. The        Founder of Specsavers

                                                                     The State of the UK’s Eye Health 2021   27
Method
Full methodology and                system costs compared to            have been an urgent referral
sources used to estimate            2013 was applied to each of         from optometry may have
the prevalence of sight loss        Northern Ireland, Scotland and      been at risk of permanent sight
and blindness can be found          Wales, with the assumption          loss from their condition.
in ‘The economic impact of          that changes to health system
coronavirus (COVID-19) on           utilisation have been broadly       For patients who either
sight loss and blindness in         consistent across the UK.           cancelled an appointment with
the UK[1].’                                                             their ophthalmologist or had

Prevalence rates by age, sex
                                    Quantifying                         their appointment cancelled,
                                                                        it was assumed that there is
and eye condition were applied      the impact of                       a level of risk of progressing
to 2018 population data, the        coronavirus                         to sight loss due to delayed
latest available. Population                                            treatment. Evidence from
projections were used to            (COVID-19)                          literature was used to inform
estimate prevalence for 2019        The impact of lockdowns and         the risk of progression given
to 2022[36].                        decreased service utilisation in    treatment compared to no
                                    2020 will result in a decrease      treatment for the period of the
Estimating cost                     in total cost for eye care
                                    that year. There will be an
                                                                        delay for anti-VEGF injections.
                                                                        For glaucoma treatment, it was
components                          increased demand for services       assumed that each patient is at
The research uses previously        in subsequent years, primarily      risk of progression immediately
estimated unit costs of sight       driven by the backlog of            as a result of the cancelled
loss and blindness in the           procedures. This will attribute     procedures.
UK[37,38], updated for inflation    additional costs to the
and demographic changes.            healthcare system.                  The cost of delayed eyecare
Costs related to the healthcare                                         as patients wait for their
system were re-estimated            Patients who miss treatment         procedure is calculated by
using NHS data[39] to account       or receive delayed treatment        applying the additional days
for likely changes in utilisation   may experience some impact          with disease (additional wait
of anti-VEGF treatments and         to their vision health. Data        time), with the daily cost, to
cataract surgery. Activity          from Specsavers UK database         each cost category (healthcare
data and unit costs for             on referrals (stratified by level   system, productivity losses,
elective surgery, inpatient         of urgency) from optometrists       informal carer costs, loss of
hospitalisations, outpatient        to hospital eye services was        wellbeing, efficiency losses and
services and anti-VEGF              used to estimate the number         other costs).
treatments were available           of patients who did not receive
for England. Due to data            an eye test and the decrease in     The change in costs attributed
limitations, the percentage         referrals. It was assumed that      to cataract during the
growth in England’s health          cases which otherwise would         pandemic is driven by the >

                                                                          The State of the UK’s Eye Health 2021   28
Method

change in wait time for           costs due to increased risk of      the UK informed some
surgery. NHS data[40] was         falls and the decrease in quality   assumptions used in the
used to estimate the number       of life due to worse outcomes.      modelling pathway for
of missed cataract surgeries      A similar approach is applied       the impact of coronavirus
from March to December 2020.      to other hospital ophthalmic        (COVID-19) on the healthcare
This was used to estimate         procedures delayed due to the       system and patient outcomes.
the additional number of          pandemic.                           Freedom of Information (FOI)
people waiting for cataract                                           data requests were submitted
surgery. The wait time pre-       NHS Data on the change              to several NHS trusts and
COVID-19 (before March 2020)      in wait times for hospital          health boards throughout
is compared to the average        ophthalmic procedures[41] and       the UK to gather information
wait time by December 2020.       data on the changes in primary      on the impact of coronavirus
The additional wait time in       care optometry services were        (COVID-19) and lockdowns
the December 2020 period          obtained[42].                       on their ophthalmological
was multiplied by the average                                         services. FOI data was used
daily costs. The daily costs of   Advice from ophthalmologists        to support trends observed in
waiting for surgery include       and optometrists throughout         service activity.

Modelling pathway for the impact of coronavirus (COVID-19) on the
healthcare system and patient outcomes

    Change in service
        delivery

    Inpatient hospitalisation

          Day surgery

      Outpatient service                                                      Reduction costs in 2020

  Primary care optometry visit

        Pharmaceutical

    Impact on patient                                                         Change in cost of sight
       outcomes                                                                loss in 2021 to 2024

                                                                                Healthcare system costs
   Additional wait time from          Additional wait time from
       surgical backlog                   surgical backlog
                                                                                    Productivity loss

                                                                                  Informal carer costs

                                                                                    Wellbeing costs

      Delayed treatment                                                             Efficiency costs
                                     Increased risk of sight loss
    Fewer eye examinations                                                        Other financial costs

                                                                        The State of the UK’s Eye Health 2021   29
Method

Data on certification of vision impairment and registration were provided by local vision
charities. Galloway’s reported certifications supported by their Eye Clinic Liaison Officer in one
large teaching hospital decreased from 175 in the period 1 April 2019 to 31 March 2020 to 88 in
April 2020 to 31 March 2021.

New registrations following certification of vision impairment

Vision Charity           Council                     New registrations                       2019 / 2020             2020 / 2021

                                     Dundee City                        84
                 Ness
                                                                  51
                                                                             99
                                    Aberdeen City
                                                                  57
                                                              40
                                           Moray
                                                             37
                                                              59
           VisionPK                Perth & Kinross
                                                             42
                                                                              111
  Wilberforce Trust                   City of York
                                                                        72
                                                                                                                                420
   Sight for Surrey                 Surrey County
                                                                                                            310
                                                       15
                 Vista             Rutland County
                                                       5
                                                                                  132
                                    Leicester City
                                                                        77
                                                                                                     277
                                    Leicestershire
                                                                                        188
                                                                  64
         Bury Blind                          Bury
                                                             39
Warwickshire Vision                                                                           205
                            Warwickshire County
           Support                                                                      178
                                                         25
    Vision Support           Hartlepool Borough
                                                       17
 Vision and Hearing                                                     74
                                       Gateshead
           Support                                                54
           seescape                                                    67
                                   South Tyneside
                                                              52
       Sight Action                                                                    163
                                              Fife
                                                                                    140
                                         Highland                       89
       Sight Action
                                                                       73
                                                        14
                                     Western Isles
                                                        8

                                                       1938
                                        TOTALS
                                                       1400

                                                                                                The State of the UK’s Eye Health 2021   30
Life-changing                                                     Andy Britton,
                                                                  store director at Specsavers
                                                                  Haverfordwest, volunteered

community                                                         at a vaccination centre.

optometry
Specsavers has been
committed to eye health
ever since Doug and Dame
Mary Perkins set up their
first community practice in
1967. Now the whole family is
involved. Little did we know
how important these family
values and shared foundation
would be as we provided
services to patients and kept
our staff safe during the
pandemic.
                                Specsavers           in Runcorn
In community optometry          raised £3,000 for a local food
we see first hand how           charity, helping to provide
distressing sight problems      Christmas dinner                  Grant Welsh,
can be and how easily people    for 800 people.                   store director at Specsavers
can become isolated. That’s                                       in Bondgate, made almost
why our teams made heroic                                         3,000 glasses for key workers
efforts to reach out to so                                        during lockdown two.
many patients. We are proud
that by caring for people in
our communities we made it
easier for NHS key workers
to concentrate on caring for
patients in hospital.           Jamie Pullen,
                                director at Specsavers in
                                Barry, repairing broken
                                glasses outside the home of
                                14-year-old Bex, who was
                                shielding with her family.

                                                                    The State of the UK’s Eye Health 2021   31
Life-changing community optometry

Nurse Sarah Banks,                                                Lynn Johnson,
was burgled. Specsavers and                                       manager at Specsavers
the local community rallied to                                    Saltcoats came to the rescue
replace stolen items, including                                   of local church minister,
stolen spectacles.                                                Reverend Don Currie, who
                                                                  had broken his glasses on
                                                                  the morning he was due to
                                                                  officiate a wedding.

                                  Hospital staff
                                  receive hampers from
                                  members of Castle Hume
                                  Golf Club, supported by
Specsavers team                   Specsavers Enniskillen.
in Edinburgh make a 4-hour
round trip to the Highlands
to replace glasses lost during
a paddle boarding staycation.
                                                                  Cat Woman            visits
                                                                  her community optometrist
                                                                  because even superheroes
                                                                  need their eyes tested!
                                                                  Specsavers is supporting Kent
                                                                  Association for the Blind to
                                  Coleraine hospital              share eye health messages.
                                  worker, Julie, broke her
                                  glasses mid-pandemic. Her
                                  local Specsavers community
                                  practice sorted out new
                                  glasses within 45 minutes,
                                  free of charge as a thank you
                                  to local key workers.

                                                            Katy Andrews,
Riz Choonara,                                               director at Specsavers Marlborough,
director at Specsavers Stroud,                              hand delivered contact lenses to a
cycles to deliver eye drops                                 soldier about to be deployed to
to an isolating patient.                                    help enforce the first lockdown.

                                                                     The State of the UK’s Eye Health 2021   32
References
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