The Wimbledon Championships 2019 - Tours
The Wimbledon Championships 2019 - Tours
2019 2 & 3 Day Tours Tours throughout The Championships Officially Approved Wimbledon Packages Information Pack The Wimbledon Championships 2019 ©AELTC/Bob Martin ©AELTC/Thomas Lovelock ©AELTC/Karwai Tang 1st July to 14th July
Call: 020 8335 4949 Email: email@example.com 2 Take this unique opportunity to attend the world’s premier Grand Slam tennis championships. You and your students can be there, soaking up the atmosphere and watching the action on the outside courts or even on No.1, No.2 or No.3 Courts, if you choose to book from our allocation of tickets for these show courts.
Our two and three day tours take place throughout The Championships, so that as well as watching the action courtside, you and your students can also join the crowds on ‘Henman Hill’ or ‘Murray Mount’, as it is increasingly known, and watch play on Centre Court on the huge TV screen.
The 2019 Wimbledon Championships From 1st July to 14th July 2019 You might even catch some action later in the day on Centre Court itself if you are lucky enough to buy re-sale tickets, which are sold for charity at a reduced price as some of the Centre Court ticket-holders leave during the late afternoon. Our two-day tour prices shown opposite range from £139 per student for tours with Ground Pass Admission tickets, to up to £215 per student for tours with No.1 court tickets. Naturally, the tour price you pay will reflect the quality of the matches scheduled for your chosen date and court.
Demand for tour dates in the first week of the Championships is always very high, with many of our student groups experiencing some fantastic tennis matches over the years - with some fortunate enough to have seen Britain’s very own Andy Murray in action!
On our two and three day tours, in addition to your day at Wimbledon, we have also arranged for you to spend time in central London, for the chance to enjoy the world-renowned sights on our included sightseeing tour and select from our range of visits and attractions. These tours offer a great experience for all students, not just tennis fans, providing them with the opportunity to attend one of the world’s great sporting events – make sure you don’t miss out! How to Book Call us to check ticket availability for your chosen date. Then, to confirm your group’s places, please send a deposit of £30.00 per paying person (plus insurance if required) with your completed Booking Form, by the deadline date we will agree with you.
Call: 020 8335 4949 Email: firstname.lastname@example.org Visit: www.sportexperiences.co.uk Fax: 020 8335 4477 At Sport Experiences, the safety and security of you and your group is our absolute priority. We operate a detailed Safety Management System, with all suppliers chosen for the quality of their services, compliance with our safety management standards and experience in working with student and youth groups. Accommodation is checked for comfort, convenience, safety and security and our staff are resident. 24-hour office support is also provided throughout the duration of your time away with us.
Sport Experiences is an Assured Member of the School Travel Forum and has also been awarded the Learning Outside the Classroom Quality Badge. Details of our Safety Management Standards, the Learning Outside the Classroom Quality Badge and the STF Code of Practice are available from Sport Experiences. Sport Experiences’ Safety Management Standards Contents Introduction 2 Tour Dates and Prices 3 Your Itinerary 4 London Visits & Meals 5-7 Further Information 8 Booking Form 9-10 Booking Conditions 11 ©AELTC/Matthias Hangst ©AELTC/Bob Martin ©AELTC/Chris Raphael
Online: www.sportexperiences.co.uk Call: 020 8335 4949 3 Two Day Tour price per student includes: • Two days’ coach travel, including pick-up and drop-off at your school or college • One night’s accommodation at a good standard hotel • Continental breakfast • One day Ground Pass admission or No.1/No.2/No.3 Court ticket for The Championships • Time in London, including sightseeing • Services of a Sport Experiences Tour Manager • One free teacher place for every ten students • Government taxes and service charges Regional Coach Supplements For groups located north of Leeds, there will be a supplement of £10 to the Two-day tour price to cover the additional coach hire costs incurred, due to the longer travelling distances involved.
For groups in Scotland, a supplement of £40 per student will apply to the Two-day tour price. No regional supplements are applied to the Three-day tour prices.
We recommend that groups from Scotland book the Three-day tour. Group Size The tours on all dates from Monday 1st July through to Wednesday 10th July are available for groups of 40 or more students and you will be allocated a coach exclusively for your own use throughout the tour. Should you wish to travel on any of these dates with fewer than 40 students, then you are able to do so, however a coach under-occupancy supplement will apply. The Two-Day Tours departing on Thursday 11th, Friday 12th, Saturday 13th and Sunday 14th July 2019 are available for all groups of 10 or more students. On these tour dates, groups of 40 or more students will be allocated a coach exclusively for their own use throughout the tour.
For groups of between 10 and 39 students, we will arrange for you to travel with another school or college to ensure that you have no coach under-occupancy supplement to pay. Booking Arrangements To register your interest for the 2019 Wimbledon Championships, simply call Sport Experiences on 020 8335 4949.
We will then send you our detailed Information Pack, containing all the information you will need to makes your booking. ©AELTC/Chris Raphael Two-Day Tours Ground Pass Admission from £139 No.1, No.2, No.3 Courts from £155 Monday 1st – Tuesday 2nd July 2019 £155.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the opening rounds of the Men’s and Ladies’ Singles and the Men’s and Ladies’ Doubles competitions. Tuesday 2nd – Wednesday 3rd July 2019 £155.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the opening rounds of the Men’s and Ladies’ Singles and the Men’s and Ladies’ Doubles competitions.
Wednesday 3rd – Thursday 4th July 2019 £165.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the second rounds of the Men’s and Ladies’ Singles and the Men’s and Ladies’ Doubles competitions. Thursday 4th – Friday 5th July 2019 £165.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the second rounds of the Men’s and Ladies’ Singles, the Men’s and Ladies’ Doubles competitions and the Mixed Doubles opening rounds.
Friday 5th – Saturday 6th July 2019 £185.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the third rounds of the Men’s and Ladies’ Singles, the Men’s and Ladies’ Doubles competitions and the Mixed Doubles opening rounds. Saturday 6th - Sunday 7th July 2019 £185.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the third rounds of the Men’s and Ladies’ Singles, the Men’s and Ladies’ Doubles competitions and the Mixed Doubles opening rounds.
Monday 8th – Tuesday 9th July 2019 £199.00 including No.2 or No.3 Court ticket Play is scheduled for matches in the later rounds of the Men’s and Ladies’ Singles and the Men’s, Ladies’ and Mixed Doubles competitions.
Tuesday 9th – Wednesday 10th July 2019 £159.00 including No.2 Court ticket Play is scheduled for matches in the later rounds of the Men’s and Ladies’ Singles, the Men’s, Ladies’ Doubles and the Mixed Doubles competitions. Wednesday 10th – Thursday 11th July 2019 £155.00 including No.2 Court ticket Play is scheduled for matches in the later rounds of the Men’s and Ladies’ Singles, the Men’s, Ladies’ and Mixed Doubles competitions. Thursday 11th – Friday 12th July 2019 £145.00 including Ground Pass admission £215.00 including No.1 Court ticket Play on No. 1 Court is scheduled for the Men’s, Ladies’ and Mixed Doubles Quarter and Semi-Finals matches.
Friday 12th – Saturday 13th July 2019 £139.00 including Ground Pass admission £175.00 including No.1 Court ticket Play on No. 1 Court is scheduled for the Men’s, Ladies’ and Mixed Doubles Quarter and Semi- Finals matches. Saturday 13th – Sunday 14th July 2019 £175.00 including No.1 Court ticket Play is scheduled for Junior and Veterans’ Finals matches. Sunday 14th – Monday 15th July 2019 £165.00 including No.1 Court ticket Play is scheduled for Junior and Veterans’ Finals matches.
Tour Dates and Prices
Call: 020 8335 4949 Email: email@example.com 4 Two-Day Tour Itinerary Day One You will be collected from your school or college early in the morning and then taken to Wimbledon.
We plan to arrive during the late morning, in good time to see play commence. Play normally commences at around 1pm or 2pm on No.1 Court, and generally a little earlier on No.2 and No.3 Courts and the outside courts. The Championships’ scheduling and how the weather has been during the previous days will determine exactly which matches are played on each court, however, whatever matches you see, you are sure to be amazed at the incredible quality and speed of the tennis! At the close of play, which can be at any time between 6.30pm and 8.30pm, dependent on the number and length of the matches to be played, we will transfer you to your overnight accommodation.
We recommend that you have an early dinner at Wimbledon, prior to departing for your hotel.
Day Two This morning, after breakfast, we will head in to central London. We will start the day with our included sightseeing tour, that will take in many of the city’s world renowned sights, including the Houses of Parliament, Big Ben, Westminster Abbey and the Tower of London. The remainder of the morning and early afternoon is then free; perhaps enjoying time at leisure in Covent Garden. Groups of 40 or more students may wish to choose from our range of pre-bookable visits and meals (see pages 5-7). We will head for home in the afternoon and should arrive back at your school or college during the evening.
Your Wimbledon Championships Tickets Sport Experiences has been officially appointed by The All England Lawn Tennis Club (Championships) Limited for the sale of Wimbledon Championships tickets. All tickets provide Ground Pass admission to The Wimbledon Championships, which allows access to all the outside courts, the retail and food outlets and Henman Hill. No.1, No.2 and No.3 Court tickets also include a reserved seat for the entire day on the specified court. Hotel Accommodation We have reserved a range of good standard hotel accommodation in the Greater London area. Our range of hotels includes properties such as the Premier Inn chain.
All bedrooms have private bathrooms and our selection of hotels ensures that you will enjoy a superior standard of accommodation to that usually provided for school and college groups. Teacher Free Places Teacher free places are based on two teachers sharing a room. The single room supplement is £25.00 per night. Additional teacher places, beyond the free teacher place ratio, are available at the student price. Three-Day Tours Available from £65 supplement per person For groups of minimum 40 students, we offer the opportunity for you to add an extra day to the beginning of your tour and stay for two nights at your hotel.
Departing a day earlier than the two-day tours, you will travel to London on Day One, visit Wimbledon on Day Two and then have the best part of Day Three to enjoy London at your leisure. This is an excellent option for all groups of 40 or more students, and we particularly recommend it for groups travelling from the west and north of England, Wales and Scotland, as you will arrive at Wimbledon refreshed from a good nights sleep at your Greater London hotel. In addition, there is no regional coach supplement to pay on our three-day tours. Your Wimbledon 2019 Championships Itinerary ©AELTC/Matthias Hangst ©AELTC
Online: www.sportexperiences.co.uk Call: 020 8335 4949 5 Tower of London The Tower of London offers dozens of sights and activities. Some of the most popular sights include the Crown Jewels, the Prisoners Exhibition and Lady Jane Grey’s graffiti. Learn about the history of the Tower, beginning in the 1080s, when William the Conqueror began to build the tower at the centre of his London fortress. Thames River Cruise Capture the excitement of the River Thames where the spectacular views provide a whole new perspective on the magnificent city of London. Your cruise takes you from Westminster to Tower Pier, encompassing London’s best-loved sights and providing an insight into the many layers of history that have built up along the river.
The timeless majestic Houses of Parliament, the elegant dome of St Paul’s Cathedral, and perhaps London’s most precious antique the Tower of London are just a few of the historic sights to be discovered on the Thames sightseeing cruise. The View from The Shard The viewing gallery is situated on floors 68, 69 and 72 of The Shard, Europe’s tallest building, standing at a height of 1,016ft (310m). The View from The Shard offers a high tech and multi-sensory experience with exhilarating 360º views stretching 40 miles across the city of London. High Speed lifts take you through the clouds to level 68 for a triple-height, light-filled main level where the view is revealed.
London past, present and future will be laid before you like you’ve never seen it before. On level 72 experience the elements with part of the building exposed through the fractures where the shards of glass come together. Visitors can gaze up at the building’s famous giant glass shards disappearing into the sky. Pre-bookable London Visits* Included in your tour package is a guided sightseeing tour and then free time in London. We are able to offer groups of 40 or more students the opportunity to pre-book a range of visits and attractions. Our Tour Specialists will be pleased to discuss the selection with you and include them in your itinerary, however, please bear in mind that your time in London is limited.
©AELTC/Jon Buckle *please contact us for the latest prices - as the month of July is a peak period for many of the visits and attractions we offer, availability cannot be guaranteed.
Call: 020 8335 4949 Email: firstname.lastname@example.org 6 The London Bridge Experience & Tombs Experience history and horror live at The London Bridge Experience & Tombs. This experience will take you on an interactive character led journey through 2000 years of history of London, London Bridge and the surrounding area. Taking in the sights and smells of Ye Olde London town, enjoy a lesson on the great fire of London in 1666 as you cross a real life version of this life changing event.
Enjoy the gruesome tales of The Keeper of the Heads and the gory stories of the fate that became those committing the worst crime of all; treason against the King or Queen. Queen Boudica will take you on an interesting journey as she battles with the Romans in revenge for going back on their promises and that old rogue Jack the Ripper and body snatcher Ben Crouch might make an appearance as you hear their stories at the Star Inn.
Crossing the vortex in the Tombs, come face to face with all manner of gruesome creatures as you make your way through the catacombs of hell. Expect the unexpected as you feel your way around and be careful of anybody suddenly joining your group – they might not be all that they seem. The London Tombs has been voted several times as the UK scariest Year Round attraction but make your own decision, and don’t forget for those scaredy cats amongst you we do offer the Guardian Angel tour, simply ask at box office ZSL London Zoo Probably the world’s most famous zoo, ZSL London Zoo has been entertaining and delighting visitors since it opened to the public in 1847.
With over 720 animal species, exciting and innovative new exhibits and heritage-listed buildings almost as famous as their inhabitants, it’s a great London attraction. Tiger Territory is home to critically-endangered Sumatran tigers, in an impressive 2,500sqm (27,000sqft) enclosure where visitors will embark on a journey through an Indonesian habitat, coming face-to-face with beautiful tigers through the floor-to-ceiling glass windows. Unusually for cats, tigers love water, and visitors will be able to see them hanging out in their custom-built pool. When they’re not playing in the water, the tigers have all-day access to indoor dens where visitors will be able to see the big cats relaxing.
In 2016, ZSL London Zoo opened The Land of the Lions, which at 2500sqm is more than 5 times the size of the previous space at the zoo. The new design enables visitors to get up close to the big cats. Other up-close experiences at ZSL London Zoo are Rainforest Live and Rainforest Night. Animal Adventure, Butterfly Paradise, Meet the Monkeys and the famous Gorilla Kingdom.
Wembley Stadium Tour Behind-the-scenes access and the chance to walk in the footsteps of legends. The tour of the Stadium includes visits to England’s Changing Room and Players Tunnel. Climb the Trophy Winners’ steps, raise the replica FA Cup and learn about the history of Wembley. Chelsea Football Club Tour The Stadium Tour offers a fun, informative and interactive experience for all sports fans. Groups can see areas usually reserved for players only, such as the dressing rooms where the players’ shirts hang on the wall. The tour also includes the chance to walk up the players’ tunnel, as well as visiting The Press Room, The Television Interview Rooms and the Pitchside Managers Dugout.
Emirates Stadium Tour & Museum Explore behind-the-scenes at Arsenal FC with this self-guided audio tour. Hear from the boss as you take your place in the changing room, listen to the roar of the crowd as you walk down the tunnel, explore the museum and test your Arsenal knowledge against one of the Arsenal experts. The spectacular, interactive Arsenal Museum includes exclusive exhibits including Michael Thomas’ boots from Anfield 89, Charlie George’ s 1971 FA Cup final shirt and Alan Smith’s shirt from 1994’s European Cup Winners Cup Final.
Natural History Museum FREE Admission The Natural History Museum is the UK’s national museum of natural history, and a centre of scientific excellence in taxonomy and biodiversity.
The Museum’s mission is to maintain and develop its collections and use them to promote the discovery, understanding, responsible use and enjoyment of the natural world. The landmark Darwin Centre allows visitors to explore world-class science in action in a dramatic, state-of-the- art science and collections facility. The building is the most significant expansion at the Museum since it moved to South Kensington in 1881 and visitors can see world-leading scientists at work, incredible specimens and exciting displays.
Online: www.sportexperiences.co.uk Call: 020 8335 4949 7 Pre-bookable Meals* As part of our commitment to complete service, we are also able to organise lunch during your time in London to match your requirements and budget. All meals arranged by Sport Experiences must be pre-booked in advance of your trip. Sport Experiences Meal Deals are set menus developed with our restaurant partners to offer the very best value for money. Packed lunch Excellent value for money, our packed lunches are delivered to your hotel on the day. We offer a choice of two menus.
Ham Sandwich Menu includes: Ham and cucumber roll, cheese and tomato roll, chocolate muffin, crisps, apple (or other fruit) and a bottle of water.
Chicken Sandwich Menu includes: Chicken and salad roll, cheese and tomato roll, blueberry muffin, crisps, satsuma (or other fruit) and a bottle of water. Hard Rock Café Hard Rock Café has it all: delicious food, awesome music and a high-energy atmosphere that will give diners a rock n’ roll experience to remember! Meal Includes: Hard Rock Café Burger served with fries & salad with a soft drink and ice cream dessert.
Rainforest Café Located in the heart of the West End at Piccadilly Circus, Rainforest Cafe is designed as an exotic jungle that recreates the sights and sounds of the Amazon rainforest. Enjoy great food in this spectacular restaurant. Meal Includes: Rainforest Classic Steak Burger served with salad garnish & fries (or vegetarian option) with vanilla ice cream topped with chocolate sauce plus a soft drink. Pizza Express Proud to be different. Peter Boizot didn’t just break the mould. He knocked down entire walls. He brought great pizza to Great Britain. And a great deal more besides. Creating beautiful pizza needs great recipes and ingredients, talented Pizzaiolos and pride.
Meal Includes: Choice of Classic Pizza or Pasta with ice cream dessert and water or squash to drink. Planet Hollywood Dine with the Stars at Planet Hollywood, where the glitz and glamour of this popular restaurant will be a hit with your students. Meal Includes: Classic Planet Hollywood Burger (hamburger, cheeseburger or vegetarian) served on a home-style roll with fries, with Ice Cream dessert plus a soft drink. Bubba Gump Shrimp Co. Bubba Gump Shrimp is a huge, spectacularly decorated venue in the centre of London offering a fantastic choice of seafood as well as a range of classic dishes.
Guests dine in a themed environment with a vibrant atmosphere that evokes the heart and soul of the award winning film ‘Forrest Gump’. Meal Includes: Choice of Mama Blue’s Southern Charmed fish and chips, All American hamburger and French fries or Chicken Caesar Salad. Plus ice cream dessert and unlimited soft drinks.
*please contact us for the latest prices - as the month of July is a peak period for restaurants, availability cannot be guaranteed. Science Museum FREE Admission The Science Museum is an impressive tribute to every conceivable area of science, illustrating in depth and detail the many developments in science, technology and medicine that have played a part in shaping the modern world. The Museum has broken away from the usual stereotypical collection and instead offers a more ‘hands-on’ approach to science. No matter what the subject, the Science Museum has a factual and fun way to deliver information.
Imperial War Museum FREE Admission To mark the start of the Centenary of the First World War, a transformed IWM London reopened in July 2014 with ground-breaking new First World War Galleries and a dramatic new atrium featuring key stories and iconic objects from their collections. The Imperial War Museum is unique in its coverage of conflicts, especially those involving Britain and the Commonwealth, from the First World War to the present day. It seeks to provide for, and to encourage, the study and understanding of the history of modern war and ‘war-time experience’. ©VisitBritain/Britain on View
Call: 020 8335 4949 Email: email@example.com 8 THE BOOKING FORM The importance of clear, correct information on the Booking Form is essential, for it is from this information that we make your reservation and our contract with you. The person to whom all correspondence, invoices and travel instructions are to be sent, should be entered as the first name. Other names are required by insurance companies, hoteliers etc., so please be accurate. We do not accept bookings for students unaccompanied by supervising teachers.
Your Deposit Payment and Group Size On receipt of your deposit payment we will confirm your group’s tickets.
At this stage we will confirm your booking. This deposit is non-refundable. If you wish to increase your group size it is essential that you request these places with ourselves in writing as we will have to request additional tickets. COACH UNDER-OCCUPANCY SUPPLEMENT The two-day tours on all dates from Monday 1st July through to Wednesday 10th July are available for groups of 40 or more students. All three-day tours are available to groups of 40 or more students. Should you wish to travel on any of these tours with fewer than 40 students, then the following coach under- occupancy supplements will apply: No of Students 2-Day 3-Day 35 – 39 students £250 £450 30 – 34 students £350 £750 25 – 29 students £450 £950 20 – 24 students £600 £1200 For groups of fewer than 20 students we cannot offer the tours from Monday 1st July through to Wednesday 10th July.
RAIN-AFFECTED PLAY The Championships has a policy regarding ticket refunds as a result of bad weather. Full details of the policy are contained in the Wimbledon Programme and also in “The Ticket Holders’ Guide”. If there is less than one hour’s play on any day on the court for which tickets have been bought, the full ticket price is automatically refunded. Please note that in this possible circumstance, you would receive a ticket price refund, but you would not be entitled to any other refund payment.
SHOW COURT TICKETS Courts No.1, No.2 and No.3 are Show Courts and include a reserved seat for the entire day of scheduled play.
Depending on the ticket allocation received by Sport Experiences, seats on these show courts may not be allocated together in one block. Whilst we will endeavour to accommodate your group together where possible, please be prepared for your group to be split over a number of seats. A small number of seats on No.2 Court have a glass screen in front of them, which may marginally affect the spectator’s field of view.
Travel Insurance Comprehensive insurance is available through Leisureworld (GB) Ltd, which is part of the Allianz Group (the largest travel insurer in Europe) at £4.75 per person (aged 15 and under) or £9.50 (aged 16 and over). The policy covers such points as damage, theft, liability and cancellation charges (for medical reasons). If cover is required, please indicate on the Booking Form and enclose the appropriate payment. VISITS, ATTRACTIONS AND MEAL DEALS Any optional London visits, attractions and meal deals that you may wish to include will not be requested until we receive your deposit payment and have confirmed your booking.
Please be aware that in the event that we are unable to organise your choice of extras, we will suggest suitable alternatives, however non-availability of these arrangements cannot be accepted as a reason for cancellation. FITNESS TO TRAVEL We strive to give all our customers full care and attention, but we do need to know in advance if there are any special dietary needs or disability requirements. These requests will be forwarded to the appropriate supplier, however failure to fulfil a special request cannot be considered breach of contract. If your group should require a tailgate coach, you must request this in advance.
Both the price and availability of tailgate coaches are subject to confirmation by Sport Experiences.
If any member of the group has suffered from a serious medical condition recently, then they should consult with their Doctor about their fitness to travel. SAFETY MANAGEMENT STANDARDS At Sport Experiences, the safety and security of you and your group is our absolute priority. We operate a detailed Safety Management System, with all suppliers chosen for the quality of their services, compliance with our safety management standards and experience in working with student and youth groups. 24-hour office support is also provided throughout the duration of your time away with us. Details of our Safety Management Standards can be downloaded from Sport Experiences website.
STUDENT CONDUCT Sport Experiences requires that each group leader signs a declaration of “responsibility and accountability” for their students, which is detailed on the reverse of the Booking Form. Signing the Booking Form confirms your acceptance of the booking conditions on student conduct. YOUR HOTEL ACCOMMODATION You will be advised of the name of the hotel you will be staying at when your travel documentation is sent to you. Please note that hotels will endeavour to accommodate your rooms together but this may not always be possible. Please be prepared therefore for the possibility of your group’s rooms being split over two or more floors.
Room allocations are outside of our control and cannot be a condition of booking. If you have specific requirements regarding your group’s rooming, please include details with your booking form. YOUR HOTEL ROOMING LIST On confirmation of the hotel where your group is staying, you will also be advised of the room allocation provided for your group. We will also provide you with our “Sport Experiences Rooming List Spreadsheet” detailing the exact allocation available for your group for you to complete and return to us. Please therefore include your email address in the appropriate section of the Booking Form.
24 HOUR EMERGENCY SUPPORT Sport Experiences operates a 24-hour emergency paging system to provide complete security and peace of mind throughout your trip. Most problems can be dealt with quite satisfactorily by our local representatives but it is reassuring to know that our Operations Department is there to provide a friendly and professional service at whatever time of the day or night you might need them. PICK UP POINTS AND TIMES It is the group leader’s responsibility to ensure that all group members adhere to the timings given in your travel instructions. In the event that one or more members of your group are late to the pick-up point at any time during your trip, to the extent where the itinerary arrangements may be jeopardised, the coach driver is within his rights to leave at the appointed time and no additional arrange ments need be made for late arrivals.
For the return journey you will be disembarked at your original pick up point. Our Driver will endeavour to give an estimated time of arrival at each point, prior to the last transit/comfort stop. This will enable you to telephone families or friends who may be meeting you. Our homebound drop offs are scheduled in reverse order of the pick ups. Because of the inconvenience and delays caused to other passengers we are unable to accept requests to be dropped off at additional points. In the extremely unlikely event of you not receiving final travel instructions detailing the exact time and place of your pick-up, it is your responsibility to contact us prior to departure.
YOUR JOURNEY The coach companies we use have been selected to be relied upon to provide modern, comfortable coaches and careful, considerate drivers. In line with current regulations all UK coach companies supply coaches fitted with lapbelts at no extra cost. Smoking is prohibited on all our coaches. Regular comfort stops are made. Space is limited so please restrict yourselves to one suitcase per person, plus light hand luggage. If your school is not based on the mainland, the coach will collect you from where you arrive on the mainland. Please note that any travel arrangements to the mainland are not included in our package price.
FINANCIAL PEACE OF MIND Sport Experiences is a division of Newmarket Holidays Limited, one of the UK’s leading group tour operators. In line with the EC Directive on package travel, all customers enjoy complete financial protection through our ABTA bond, so all payments are safe. PAYMENTS BY BACS We are pleased to accept payments by BACS. If you wish to make your deposit payment or final balance payment by BACS, please ensure that your Provisional Booking Reference or your Invoice Number is included on the remittance advice when making payment by BACS. If you do not know your Provisional Booking Reference or your Invoice Number, please call us on 020 8335 4949.
Our bank account details for payment by BACS are: Newmarket Holidays Ltd NatWest Bank Sort code: 60-17-11 Account number: 20391285 TRAVEL DOCUMENTATION We will send your final Itinerary and travel documentation two to three weeks prior to departure, provided all payments have been made. Full payment is required 12 weeks prior to departure. ADDITIONAL EXTRAS NOT BOOKED WITH SPORT EXPERIENCES We cannot be held responsible for compensation in respect of any extras which are booked (eg travel insurance) with a third party, if we subsequently cancel your tour for whatever reason. If you book your travel insurance with us, you would receive a full refund in this circumstance.
Online: www.sportexperiences.co.uk Call: 020 8335 4949 9 THE WIMBLEDON CHAMPIONSHIPS 2019 Please complete and return this form to: Sport Experiences, Newmarket Holidays Ltd, Cantium House, Railway Approach, Wallington, Surrey SM6 0BP Booking Form Cheques should be made payable to: Newmarket Holidays Limited I enclose deposits @ £30.00 per student = £ I enclose full payments @ per student = £ I enclose Insurances @ £9.50 per person (aged 16 and over) = £ I enclose Insurances @ £4.75 per person (aged 15 and under) = £ NB: Deposits are non-refundable total = £ SPECIAL REQUESTS: (These requests will be noted but cannot be guaranteed) TOUR ITINERARY: (Please tick appropriate box) TWO-DAY TOUR THREE-DAY TOUR DEPARTURE DATE FROM SCHOOL OR COLLEGE: .
HAVE YOU TRAVELLED WITH SPORT EXPERIENCES BEFORE? YES NO GROUP LEADER DETAILS (To whom all correspondence will be addressed): SURNAME INITIALS TITLE POSITION: SCHOOL/COLLEGE ADDRESS . . . . . POST CODE . . % FAX: EMAIL: Out-of-hours Emergency Contact No: PLEASE BOOK PLACES FOR: MALE STUDENTS FEMALE STUDENTS MALE TEACHERS FEMALE TEACHERS Please note that this information is required to ensure we secure the correct number of hotel rooms. REGISTRATION REF: I have read the booking conditions and accept for myself and on behalf of others travelling, the terms and information contained in this brochure.
I understand that deposit payments are non-refundable.
SIGNED DATE This tour is organised and operated by Newmarket Holidays Ltd. ABTA V7812 Visits, Attractions, and Meal Deals: (Please list all Visits, Meals and Attractions you wish us to arrange, including dates and time where appropriate) TICKET CATEGORY: (Please tick appropriate box) Ground Pass Admission No.1 Court Tickets No.2 Court Tickets No.3 Court Tickets COACH PICK-UP POINT IF DIFFERENT TO SCHOOL OR COLLEGE ADDRESS ABOVE: September 2018 edition
Call: 020 8335 4949 Email: firstname.lastname@example.org 10 l Please ensure that you complete all relevant sections of the form and return it to us with your deposit payment.
Final payment is due 12 weeks, prior to departure. l Please advise for each member of the group whether they wish to take our insurance policy. Please do not hesitate to call us on 020 8335 4949 if you have any queries. By signing the booking form you agree to the following declaration of responsibility regarding your role as group leader and the conduct of your group: Completing the Booking Form It is the group leader’s responsibility specifically to ensure that participants act in a responsible manner during the tour and do not behave in a way likely to cause damage to property or damage or offence to other people.
It is also the group leader’s responsibility to ensure that no participant under 18 years of age consumes alcoholic drinks. No participant should consume alcohol to excess and all local laws relating to the consumption of alcohol are to be obeyed by the participants at all times. If the behaviour of any group member causes distress, damage, danger or annoyance to other persons or property, suppliers of accommodation and transport services reserve the right at all times to demand payment to cover damage caused, cancel arrangements immediately or to eject the person(s) responsible. In such circumstances, our responsibility will cease and we will not be obliged to cover expenses, which may be incurred on the part of the party.
Similarly we will not consider or accept any claims for compensation. As group leader I have read the booking conditions and accept responsibility for the good conduct of all participants during the tour and warrant that at least one responsible adult will be on active duty at all times to ensure this.
I accept that if the behaviour of any group member causes distress, damage, danger or annoyance to other persons or property, suppliers of accommodation and transport services reserve the right at all times to charge the group for any damage caused, cancel arrangements immediately or to eject the person(s) responsible. I accept that the school/college will be held responsible for any charges incurred and that payment may be payable before departure. Please post your completed booking form with deposit payment to: Sport Experiences, The Newmarket Group, Cantium House, Railway Approach, Wallington, Surrey SM6 0BP Telephone: 020 8335 4949 Fax: 020 8335 4477 email: email@example.com www.sportexperiences.co.uk Call: 020 8335 4949 Email: firstname.lastname@example.org Our Privacy Promise 1) To collect, use, share and store your Personal Data safely and securely.
2) To make sure that any supplier we share your Personal Data with will be just as careful with it as we are. 3) That we will never share your Personal Data with an un-named third party for marketing purposes. To find out more about how we use and protect your Personal Data, log on to www.newmarketholidays.co.uk/privacy ©AELTC
Online: www.sportexperiences.co.uk Call: 020 8335 4949 11 Please read carefully We want you to enjoy every minute of your break or longer holiday with us, and we’ll do our very best to try to ensure that it lives up to your expectations of it.We believe that our 30 years of tour operating experience, together with the reputation we have for quality and value, should give you the confidence to book with us.To give you further peace of mind, we accept your booking on the basis of our Terms and Conditions, which are designed to clarify the contractual obligations between us.
Please spend some time reading them carefully, and please feel free to contact us should anything be unclear. Your contract with us 1 Your Booking Your booking, once accepted and confirmed in writing to you, represents a contract between all persons named on the Booking, and/or the Personal Details booking page, and/or on the Confirmation of Reservation, and Newmarket Holidays Limited (The Company).The contract is based on the information given at the time of booking, and the terms laid out in the following Booking Conditions.This agreement is governed by English Law and jurisdiction is conferred on the Courts of England andWales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland.
In this case, proceedings must either be brought in the Courts of your home country or those of England andWales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).We do not accept bookings from any unaccompanied passengers under the age of 18. 2 Your Payment Your Confirmation of Reservation includes an invoice showing the deposit paid and the final balance due.The outstanding amount must be paid by the due date. Should we not receive payment by this date we reserve the right to treat your booking as cancelled, in which case you could be liable to pay cancellation charges according to the scale set out in paragraph 4 below.
N.B. 1:The person making the booking does so on behalf of all persons named on it, and he/she becomes directly responsible to the Company for the payment of the total holiday price and if applicable, and where appropriate, for the cancellation charges and disbursements of any funds. 3 Your Alterations If you want to change any of the details of your booking, we will always do our best to help.We will however make an amendment charge of £10 per person (maximum £40 per Personal Details booking page per amendment) as a contribution to our administrative expenses. If after the final balance has become due you wish to make an alteration, we reserve the right to make cancellation charges as detailed in paragraph 4 below.
All amendments must be notified to us in writing, by telephone or by e-mail by the person who made the original booking. N.B. 2: If an amendment involves a change of name, insurance premiums are not transferable.Where any change is made to a booking involving travel by air and/or rail, we reserve the right to make additional charges to cover in full any costs charged to us by our suppliers. 4 Your Cancellation You may cancel your booking or part of it once it has been confirmed but the cancellation will only be valid if made in writing direct to the Company or by telephone to our Customer Service team and having answered the security questions.
If the cancellation results in a person travelling alone, a single room supplement is payable.The amount payable on cancellation depends upon when we receive your written instructions - the more notice you give, the less we will charge.The different periods before departure date within which written instructions are received by Newmarket Holidays Ltd. and the amounts of cancellation charge (shown as a percentage of the total holiday price excluding insurance premium which is not refundable) are as follows: Charge prior to“Balance Due” date* Deposit only “Balance Due” date - 42 days 50% or deposit if greater 41 - 15 days 65% or deposit if greater 14 - 5 days 80% 4 days or less before departure or after departure 100% N.B.
3: If the reason for cancellation is covered under the terms of an insurance policy, you may be able to reclaim these charges. *The“Balance Due” date is printed/shown on your“Confirmation of Reservation”. 5 Your Complaints In the unlikely event that you have problems whilst on holiday, you must report the matter to the hotel or our representative immediately during your holiday. If the matter is not then satisfactorily resolved, you must complete a written report (form available from our representative).You must then follow up any complaint in writing within fourteen days of your return, including a copy of the original report form.We operate a strict code of conduct which also conforms to European regulations on package travel and take any complaints received seriously.A failure to follow the procedure outlined will affect the outcome of the complaint and any possible compensation.
6 Your Travelling Conditions Where as part of the holiday you have booked your travel by air, land or sea, such travel will be subject to the terms and conditions of carriage of the airline, shipping, rail or coach company providing the transport. In most cases, the conditions will limit the carrier’s liability to you in accordance with international law. Should anyone be refused admission to the coach, ferry or flight, or to the destination country by the transport or government authority, then we are powerless to assist and cannot be held responsible.This includes any passenger who fails to advise us of any medical condition or disability.
If you are prevented from travelling as a result, our responsibility for your holiday thereupon ceases. Full cancellation charges will apply and we will be under no obligation whatsoever for any refund, compensation or loss you may incur. Our contract with you 1 Our Confirmation of Reservation When we have received your booking and deposit we will send you a Confirmation of Reservation which details exactly what is booked for you. From this moment Newmarket Holidays Ltd has accepted your booking on the terms set out in this Contract. 2 The Price of Your Holiday Changes in transportation costs, including the cost of fuel, duties, taxes or fees chargeable for services and exchange rates, mean that the price of your travel arrangements may change after you have booked.
However there will be no change within 30 days of your departure.We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges.You will be charged for the amount over and above that. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges.
Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. The costs of your holiday have been converted into GBP using the exchange rate: EUR 1.1040 System Errors We try hard to ensure that advertised prices are up to date, and reflect the price you will pay when you book. However, prices can change and errors can occasionally occur.We reserve the right to change and correct advertised prices at any time before your booking is confirmed.
In the event of your Confirmation of Reservation showing an incorrect price for your holiday, the price that will prevail is the price shown in our offline reservation system.Accordingly you may not seek to rely on system errors with a view to obtaining a holiday at less than the correct price, and any contract entered into upon a mistake, such as a wrong costing due to system errors, is not valid or binding. Data Protection In order to confirm and process your booking, take payment from you and operate the holiday you have booked, we need to collect Personal Data from you about all the people who are will be traveling with us.The Personal Data required will vary according to what you have booked, but may include names, contact details, payment information, passport details, information about travel insurance, gender and date of birth.We may also need to collect certain pieces of sensitive“special category” Personal Data relating to any medical conditions, dietary requirements that may reveal you religious beliefs and (in very rare cases) past criminal convictions.The person making the booking with us does so in accordance with theseTerms and Conditions and with the understanding that the information they provide is a requirement of the contract between us.
We reserve the right to process, store and share any and all of that information with our suppliers as we deem necessary to fulfill that contract and to comply with national and international law. The person making the booking does so on behalf of all persons named on it, and is responsible for ensuring that all the Personal Data provided is accurate and for ensuring that all persons named on the booking are aware of theseTerms and Conditions and consent to the person making the booking acting on their behalf in relation to this booking. 3 Our Alterations It is unlikely that we will have to make any changes to your holiday but we do plan your holiday arrangements many months in advance.
Occasionally changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date.A major change is one that we make to your holiday arrangements before departure that involves changing your resort area, or time of departure or return by more than twelve hours, or offering accommodation with a lower official classification than that advertised (except the latter in the case of en route tour hotels). If a major change becomes necessary we will inform you as soon as is reasonably possible if there is time before your departure.When a major change occurs you will have the choice of either accepting the change of arrangements, purchasing another available holiday from us (we will refund any price difference if alternative is of lower value), or cancelling your holiday and receiving a full refund of all monies paid.When a major change occurs, provided it does not arise from circumstances amounting to force majeure (see below), we will pay compensation as detailed below, based on how far ahead of departure the change is advised: Charge 15 - 28 days £10 0 - 14 days £25 N.B.
4:We will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control.These can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, unavoidable technical problems with transport. 4 Our Cancellations We reserve the right in any circumstances (including failure to reach sufficient numbers) to cancel your holiday and in this event we will return to you all money you have paid to us or will offer you an alternative, available holiday to purchase of comparable standard.
In no case, except for reasons of war etc, (see N.B. 4, above) will your holiday be cancelled after the date when your final balance becomes due. 5 Our Complaints Procedure Newmarket Holidays Ltd is a Member ofABTA with membership number V7812.ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan.We are obliged to maintain a high standard of service to you byABTA’s Code of Conduct. For further information aboutABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contactABTA, 30 Park Street, London SE1 9EQTel: 0901 201 5050 or www.abta.com.We can normally agree an amicable settlement of the few complaints we receive.
However, if we cannot agree, disputes arising out of, or in connection with this Contract may (if the customer so wishes) be referred to arbitration under a special Scheme which, though devised by arrangement with theAssociation of BritishTravel Agents, is administered independently by the Chartered Institute ofArbitrators. The Scheme (details of which will be supplied on request) provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs.The Scheme does not apply to claims for an amount greater than £5,000 per person.There is also a limit of £25,000 per booking.
Neither does it apply to claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness. Redress under this Scheme requires written notice requesting arbitration to be made within nine months of scheduled date of return from the holiday. Our Responsibility for Your Holiday 1 Overseas Holidays (a) Although we have no direct control over services provided to you by independent suppliers we accept responsibility for the reasonable standard of the holiday which you book. If any part is not provided as promised, we will pay you appropriate compensation if this has affected the enjoyment of your holiday, except where the failure is unforeseeable or unavoidable.
(b) We accept responsibility if you or any person named on the booking suffers bodily injury, illness or death due to the negligent acts and/ or omissions of: (i) our employees or agents; or (ii) our suppliers or sub-contractors, servants or agents whilst acting within the scope or in the course of their employment to provide any service or arrangement forming part of the holiday that you have booked with us save that we do not accept responsibility for any air or sea carriers whose liabilities are limited by the relevant International Conventions.Any such claims will be subject to and dealt with in accordance with English Law, and will be subject to the jurisdiction of the Courts of England andWales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland.
In this case, proceedings must either be brought in the Courts of your home country or those of England andWales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply). (c) We shall give you assistance in the event that you suffer illness, personal injury or death during the period of your holiday overseas arising out of an activity which does not form part either of the holiday arrangement with us or an excursion offered through us.This assistance will include advice and guidance and, at our discretion and where appropriate, financial assistance subject to our spending a maximum amount in this regard on behalf of yourself and any other person named in the booking of £5,000 in total.
(d) In the event of a claim under this clause against us by you or any person named on the booking we reserve the right to claim in your place against the person or corporation responsible for the act, default or omission giving rise to the claim and you hereby agree to assign to us all your rights under this clause and we will be subrogated to those rights and you hereby agree to assist us fully in the event that we enforce the rights which have been assigned to us or to which we are subrogated. (e) We take the safety and security of our clients extremely seriously. If the Foreign Office advises that people should not visit a particular country, then we would act on this.
However, we are sure you appreciate from press and television coverage that the political, economic and social conditions in many countries are not as stable as we are used to. Sadly crimes against both people and their property are a fact of life the world over, and when in a foreign county it is very important to be extra vigilant and avoid drawing attention to yourself by wearing expensive jewellery, carrying expensive camera equipment etc.Travellers have the same responsibility for their personal safety and that of their possessions, as they do at home.As situations in countries can change rapidly, we would suggest you may wish to visit the Foreign Office Travel Advice website at www.gov.uk/foreign- travel-advice for up to date information and advice regarding safety BEFORE BOOKINGYOUR HOLIDAY.
Newmarket Holidays Ltd operate to many parts of the world, some of which do not conform to British health and safety standards.We request that all our hotels comply with the local regulations applicable in their country for health and safety but we cannot guarantee that these meet British standards. 2 UK Holidays We accept responsibility for ensuring that all component parts of this holiday are supplied to you as described in this brochure and to a reasonable standard. If any such part is not provided in the advertised manner, we will pay you appropriate compensation if this has affected your enjoyment of your holiday.
3 Travel Insurance Because of the importance of having adequate insurance cover we make it a condition of booking on all foreign holidays that you are covered by an insurance policy. If you elect not to take our insurance, you agree to indemnify Newmarket Holidays Ltd. for any costs that arise which would otherwise have been met had Newmarket Holidays Ltd insurance been taken. Please note that, if you take out our insurance, certain claims will be subject to an excess charge and that your insurance premium will be dependent on your date of birth.We have no liability for any loss or damage to luggage inflight or in transit.Any claims of this nature should be referred directly to your insurer.
4 Financial Protection & Repatriation In line with the EC Directive on package travel, Newmarket Holidays Ltd offers complete financial protection for all customers. Newmarket Holidays Ltd is a fully-bonded member ofABTA -TheAssociation of BritishTravel Agents (membership numberV7812), ensuring both your financial protection and high standards of professionalism and reliability.Therefore you can book and travel with Newmarket Holidays Ltd in total confidence that your money and your holiday are safe. In the unlikely event of the company failing while you are abroad, theABTA bond will be used to repatriate you.
Newmarket Holidays Ltd Booking Conditions
Sport Experiences provides a specialist travel service for schools’ sports teams, sports clubs and sporting organisations. Our team of travel specialists provides complete travel programmes which include flights, coach travel, hotel reservations, tour guiding services and match fixtures, as well as organising specialist sporting events, festivals and tournaments. SPIB - September 2018 edition 2019 • Netball • Football • Rugby Feedback from groups who have attended the Wimbledon Championships: “Everything went to plan and we couldn't have asked for anything more. The hotel was fantastic, everything about it worked.
Please book us in for next year!” Ash Green School “The whole trip was brilliant. Sport Experiences were very helpful and patient with us. The hotel was great, would love to stay there again! Our coach was comfortable and spacious.” Ysgol Maesydederwen “Everything was brilliant! Just to say also that our Tour Guide Linda and driver Nick were both excellent and made the trip even more enjoyable for all.” Latimer Arts College “Seats on number 3 court were fantastic with excellent matches and students enjoyed being able to meet players for autographs! Wimbledon itself was an outstanding experience for the students.
Many thanks again for a wonderful Sports Experience!” Sacred Heart High School “Really pleased with everything this year. The trip was excellent! We would like to register again for next year and hope to have the same Tour Manager, he was excellent also!” Braunton Academy Boys Under 15s Under 14s Under 13s The International Junior Rugby Festival Information Pack ©Disney/Pixar Easter 2019 June 2018 Edition Boys U10, U11, U12, U13, U14 & U15 Girls U13 & U15 The International Youth Festival of Football Information Pack ©Disney/Pixar Easter 2019 June 2018 Edition Easter Holidays & October Half-Term For U12s, U14s, U16s & U18s Information Pack ©Disney/Pixar ©Disney The International Junior Netball Festival 2018 & 2019 June 2018 Edition Call: 020 8335 4949 Visit: www.sportexperiences.co.uk Keep in touch: @studyandsport 07985 622 149 Sport Experiences, The Newmarket Group, Cantium House, Railway Approach, Wallington, Surrey SM6 0BP ©AELTC/Joel Marklund ©AELTC/Billie Weiss ©AELTC/David Levenson