Town of Maggie Valley - Town of Maggie Valley 2020
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TOWN OF MAGGIE VALLEY
Town of
Maggie Valley
2020 - 2021
TOWN OF MAGGIE VALLEY ANNUAL NEWSLETTER
A Message From Your Mayor The past six months we have seen As your Mayor, I understand the
Maggie Valley and the entire world diversity of people that make up Maggie
Howdy Friends and Neighbors, change before our eyes. COVID19 has Valley. We share a beautiful town; those
One of our biggest attractions here in impacted town government, including that live here year round, those that live
Maggie Valley is Jonathan Creek. The our Board of Aldermen and the team that here by the season, those that own
creek starts at the top of Soco Gap and works for the Town. In the first few businesses and those that work every day
flows downward into the heart of Maggie months as a Board, we made choices that to support and run those businesses. We
Valley. The creek has several tributaries helped to protect our citizenry and those also share our Valley with tourists who
that make it a free-flowing part of who that work for and within the Town. A spend days or even weeks here. While we
Maggie Valley is. Our Valley is surrounded “very special” thank you to the men and live in and share this Valley, we have not
by beautiful mountains that make women that work for the Town of always agreed with each other. As a
everyone feel like home and the sound of Maggie; these folks have worked hard family, we have always been able to work
the creek as it flows past our homes, every day during these trying times. Once together and find common ground and to
parks and businesses is a big part of what our safety was taken care of, we began to get along. This summer, our family
attracts our visitors and second home take steps to help promote our Valley and became connected to a much larger
families. For those of us who live here, we pass a FY20-21 budget that protected the world. After our first picket event, your
get to enjoy all Maggie Valley has to offer services we provide while defending our Town Manager and Chief of Police
year round. I am blessed to be your Mayor town’s financial status. The Town Board worked with the Mayor and the Board of
and together we get to enjoy the beauty of Aldermen, with the help and support of Aldermen to enact a new ordinance.
and the people of Maggie Valley. the town leadership, came together with These new guidelines reflect our desire to
forward thinking to execute the 4th of July protect the First Amendment Right while
Fireworks event as well as working with protecting our citizens, their families and
promoters to reschedule events at our our businesses. This new ordinance helps
Festival Grounds throughout 2020. the police do their job to protect and
Unfortunately, a few events were forced serve. My personal thank you to Chief
to cancel this year, but are scheduled to Gilliland and the Officers of the Maggie
return in 2021. As Mayor, I have empathy Valley Police Department for their
and praise for our Maggie Valley business continued commitment to the safety of
owners for their hard work and vision Maggie Valley. A special shout out to the
while being open during COVID19. Please Haywood County Sheriff’s Department
join me in thanking those people for their and the Waynesville and Canton Police
hard work and sacrifice during these for their continued support here in the
trying times. When possible, each of us greatest county in North Carolina.
Maggie Valley is a NC Mountain should do what we can to support their
efforts. Together we rock!
Heritage Trout City
TOWN OF MAGGIE VALLEY 2
From the Mayor continued…
Not all of 2020 has been a dark cloud.
The Town of Maggie Valley is committed
to continue to invest in our
neighborhoods. This summer, the Town
was able to complete the largest Non-
Powell Bill road funding in Maggie’s
history. It looks like we are not finished,
as more projects continue to come in for
needed road repair. The staff with the
Town of Maggie Valley and your
Aldermen continue to provide you with From the Town Clerk
excellent curbside services. The Town is This upcoming year I will celebrate my
continuing its successful track record in 26th year serving the residents, visitors From the Town Planner
creating passive Park spaces, exploring and business owners of the Town of Maggie Valley Planning and Development has
the feasibility of a new Park with a Maggie Valley as your Town Clerk. Each experienced an extraordinary, and like
waterfall as its central feature. We year, I use this space to remind you all to elsewhere, a somewhat unsettled 2020.
continue to look at several other be involved in your community by During these uncertain times there is still
opportunities for greenway space along volunteering your time, shop locally and reason for optimism because, despite the
Jonathan Creek as well. to keep a keen interest in your local town pandemic, so many new residents and visitors
The Town is still working with NCDOT government. continue to find Maggie Valley an especially
to improve our cross walks and pedestrian appealing place to live, work, and play. We
The importance of each of these simple
have been working hard to provide
infrastructure along Soco Road, with reminders has become amplified in
uninterrupted permitting and inspection
safety being our top priority. The importance during 2020- a year that none services for our citizens, with very few
completion of this project has been of us will ever forget. Throughout the exceptions.
delayed by state budget uncertainties. year I had the privilege of watching many
With this project, we are also working on of you turn these simple reminders into During the first eight months of the year more
a new vision for a Veteran Park at Town daily acts of kindness. than sixty zoning permits have been issued for
Hall. This past year, you elected a new In fact, in August, I was the recipient of new construction and development projects in
Town. Twenty-two of these permits were
Alderman, Tammy Wight, to serve a four many acts of kindness when I broke my
issued for the construction of new residences.
year term and the Board also appointed ankle. Your calls, emails and “little We have also welcomed many new
Twinkle Patel to serve as Alderman for surprises” have meant the world to me commercial establishments to Town this year
the next two years - filling my unexpired during my recovery. During challenges including Bearwaters Brewing Creekside,
term as Alderman. Together with Phillip big and small; Maggie Valley’s greatest Route 19 Inn, and The Market at Frankie’s.
Wight and Clayton Davis, this board looks attribute is people! Exciting plans are unfolding for many other
forward to working with the community A recent Pew Center study reveals that new and newly remodeled restaurants, shops,
and we are excited that 2021 should be a more people than ever feel disconnected and accommodations to keep an eye out for in
great year! to government. As Town Clerk, I would 2021.
You will no longer find me sitting at like to help reverse that trend in Maggie As part of our ongoing effort to help keep our
the Rendezvous Restaurant or Maggie Valley. For those wanting to know what’s valley appealing, the Planning Department
Valley Inn; Beth and I have retired. So going on in your Town Government, may has issued numerous Notice of Violation
now we spend our free time sitting by I suggest joining our Sunshine List by letters addressing nuisances and various other
Jonathan Creek and yes, mowing the emailing me at legal infractions. This is an ongoing process
lawn. You can reach me by contacting vbest@maggievalleync.gov, and the Town appreciates everyone’s hard
Town Hall at 828-926-0866 or email me exploring our Town’s website at work and help in improving Maggie Valley
during this particularly challenging time. With
at meveland06@gmail.com. www.maggievalleync.gov
all this in mind, please be aware that the
Respectfully, or by just calling me at 828-926-0866. Town’s Planning Board will be conducting a
Mike Eveland, Mayor Best regards and respectfully, series of community meetings during the
Vickie Best, NCCMC, CMC upcoming months to unveil a new plan to
update and modernize the Town’s land use
and development regulations. Everyone’s
input will be needed during this important
planning process so please look for more news
soon about the Town’s new Unified
Development Ordinance. Be safe, keep calm
and plan on.
Ron Hancock, AICP
rhancock@maggievalleync.gov
TOWN OF MAGGIE VALLEY 3
would like to welcome two new officers service training. We encourage our
who have chosen Maggie Valley for public Officers to seek higher education through
service: Officer Chris Collins and Officer obtaining an Associate of Applied Science
Haley Crocker. Police Officer Tim Henson degree and/or a Bachelor of Science
retired from our agency with just over degree in Criminal Justice or a related
seventeen years of service with the Town field.
of Maggie Valley. We wish him well in his We continue to maintain a Prescription
new endeavors! Detective Matthew Drop-Off box at the front entrance of
Boger, with eight years of fulltime our Police Department. We encourage
From the Police Chief service, has been promoted to the and appreciate our citizens depositing
The women and men of the Maggie position of Lieutenant. This gives Lt. unused prescription drugs there for
Valley Police Department would like to Boger administrative responsibilities destruction.
welcome you to our community. We within our agency. The following officers Our Maggie Valley Police Officers
stand ready to provide dedicated, received the North Carolina Department remain dedicated, and honorably serve
professional, high-quality police services of Justice Intermediate or Advanced Law our citizens at the highest level. Let’s
to our residents and visitors. Our officers Enforcement Certificate: K9 Officer continue to forge our partnership for a
strive to find ways to promote and Logan Wood, Sergeant Ryan Flowers and safe community.
preserve a safe and secure environment Lt. Matthew Boger. We congratulate “Excellence in Policing” is our
while providing service and problem- them on their achievements! ideology that forms the basis of
solving for our community. Our staff will K9 Moses was retired after six years of service to our community.
conduct themselves in the most faithful service. He has been replaced
professional manner to serve as a role with a male German Shepard named
Chief Russell N. Gilliland
model for the community. “Goose.” K9 Officer Logan Wood will
61 Summit Drive
We would like to thank our citizens for have charge of the training and
Maggie Valley NC 28751
their continued community involvement development of “Goose.” Our K9 unit will
828/926-0867
with our officers and staff. The cards, be utilized in searching for illegal
rgilliland@maggievalleync.gov
letters, meals and desserts brought to our contraband, tracking and article searches.
department continue to be deeply Officer training and education is
appreciated. You are a valued part of our principal in providing a high level of In an emergency,
agency! service to our community. Our Officers always dial 911!
I would like to share some changes and attend the North Carolina Justice
events happening at our agency. We Academy for focused and annual in-
_____________________________________________________________
Board of Aldermen Directory
Mayor – Mike Eveland 828-242-3012
meveland06@gmail.com
Mayor Pro Tem – Phillip Wight 828-734-4668
pwshvac@gmail.com
Alderman – Clayton Davis 828-926-1158
loda-28@charter.net
Alderman – Tammy Wight 828-926-3539
twightmaggievalleync@gmail.com
Alderman – Twinkle Patel 828-421-6683 Charging your electric vehicle
twinkle@maggievalleync.gov at Maggie Valley Town Hall
is a complimentary service of
Town Staff Directory
the Town.
828-926-0866 Town Hall
Town Manager – Nathan Clark nclark@maggievalleync.gov
Town Clerk – Vickie Best vbest@maggievalleync.gov
Finance Officer – Shayne Wheeler swheeler@maggievalleync.gov
Town Planner – Ron Hancock rhancock@maggievalleync.gov
Director of Public Works – Mike Mehaffey
mmehaffey@maggievalleync.gov
Executive Assistant – Shelly Coker scoker@maggievalleync.gov
TOWN OF MAGGIE VALLEY 4
Can the grease!
Pouring cooking fats and grease down your kitchen drain is a recipe for disaster! These substances build up in your home’s plumbing
and in the Town of Maggie Valley’s sewer system and that’s bad news for your pipes and ours. Why? Clogged pipes
can cause raw sewage to back-up into your home, yard, streets or waterways.
How can you help prevent grease buildups from blocking sewer lines? Never pour grease down the sink drain,
even with dish soap and hot water! Scrape food scraps from pans and dishes into a trash can or garbage bag.
Mayonnaise, salad dressings and other food items that contain fats and oils can clog pipes too. Pour cooled grease
into an empty can or bottle and place it in the trash. Use rubber scrapers and paper towels to remove oil and grease from cookware. Avoid
using your garbage disposal for this waste. Put baskets or strainers in sinks to catch food scraps, and empty them in the trash can.
________________________________________________________________________________________________________________
Our Curbside Services:
Garbage & Recycling Service
One of the Town’s most popular
residential services is our weekly
curbside garbage and recycling pick-
We encourage you to recycle!
up. As most of you that use the Items to be recycled should be rinsed, if
service know, garbage pick-up is on needed and mixed together in your blue
Monday and recycling on Tuesday. toter – no bags. Place your clean
Curbside garbage and recycling Call, email or use recyclable items in the Town provided
pickups may be affected by some container and place it at the curb on
holidays! Please check the website
‘Request a Service’ on Tuesday morning by 7am.
home page for any changes in our maggievalleync.gov Please recycle glass bottles & jars,
service schedule. for our Curbside Services: paper, plastic bottles & jars and metal
Yard Debris Pick-up cans, cardboard, etc. For more
In addition to providing these pick-
This service is provided for information or a complete list of
up services, the Town provides
bagged trimmings & leaves, recyclable items, stop by Town Hall and
residential customers with one 95 gallon
limbs, brush, branches, etc. pick up a brochure or our Solid Waste
brown toter to better help you manage
Brush, branches and limbs (no longer packet, or download and print one from
your bagged household garbage and a 64
than 12‘ in length and no larger than 4” in https://maggievalleync.gov/.
gallon blue recycling toter for your clean
loose mixed recyclables. For those who diameter) should be piled with cut ends Carpet, fluorescent light
haven’t gotten their containers, they are facing the street. bulbs, tires, building materials,
available for pick-up or we will deliver mattresses, paint and stumps
them to your home. *Lost or stolen White Goods Pick-up
will not be picked up. Please call
containers may be replaced for a This service is provided for stoves,
charge.* refrigerators, gas grills, washers,
Haywood County Solid Waste at
dryers, microwaves, freezers and 828-627-8042 for information on
other discarded appliances. proper disposal of these items.
E-Waste Pick-up
This service is provided for
discarded printers, TVs,
copiers, computers, etc.
Call 828-926-0866 x117
or email
scoker@maggievalleync.gov
Call 811 Before You Dig! Town Hall Offices Town of Maggie Valley
North Carolina One Call Center are open 3987 Soco Rd
www.ncocc.org Monday – Friday Maggie Valley, NC 28751
8am to 5pm 828-926-0866
TOWN OF MAGGIE VALLEY 5
ALSO PROVIDED BY THE TOWN
We use @townofmaggie
Snow & Ice Removal
Instagram and
The Town of Maggie Valley provides
@maggievalleytwnofficial
snow and ice removal services on all
Facebook to showcase the
Town Maintained Streets and a
essence and vibrant spirit of
number of privately maintained roads
Maggie Valley in posts and
during winter storm events. Learn
pictures. Feel free to tag us in
which roads are included in this
your pictures or use
valuable service and how you can
#MaggieValley so others can
request your private street to be added
enjoy the best of all Maggie
by visiting
https://maggievalleync.gov/community/ou
Valley has to offer.
r-services/street-maintenance-our-
services/#1486576077860-6eae7815-444a
Calling Maggie Valley Home
Voting in Maggie Valley Subscribe to the Sunshine List
Town Hall will be a Polling Place on The Town of Maggie Valley’s
November 3rd, 2020. Voters will be “Sunshine List” is a great way to stay
choosing our country, state and informed on public policy issues that
county’s leaders in the General are being discussed by the Town. By
Election. Contact Haywood County subscribing to the Town’s Sunshine
Board of Elections (828-452-6633) for List, you will receive email notices
voter eligibility and voting precinct regarding all public meetings
information. A sample ballot may conducted by the Town’s Board of
be viewed online here: Aldermen, Planning Board and Zoning
https://www.haywoodcountync.gov/D Board of Adjustment.
ocumentCenter/View/3801/SAMPLE-
Wi-Fi Hot Spots BALLOT-INSTRUCTIONS Knowing when the meetings are about
issues that matter most to you, is
Being “connected” has been critically important in generating
New Smartphone App
one of the major themes of The Town of Maggie Valley has an app valuable public input. This helps the
2020. One way the Town of for your smartphone! Users have the Boards with their decision-making
Maggie Valley is helping you ability to request town services, report process. Additionally, subscribers will
stay connected is by providing code violations and even pay taxes. receive meeting minutes, special
This mobile app has been designed community announcements and
WiFi Hot Spots in six locations, reminders.
specifically to engage with citizens,
allowing users to freely connect increase staff productivity and gain
to the internet. Currently, the Town’s Sunshine List
valuable analytics to aid in our data
has nearly 450 subscribers and we
driven decision making process. Look
Wi-Fi is available for your use encourage you to be next! If you
for this icon in your App Store.
at: would like to subscribe to the Sunshine
List, email Vickie Best, Town Clerk at
• Town Hall and Town Hall vbest@maggievalleync.gov or give her
a call at 828-926-0866 x102.
Park
• Maggie Valley Police
Department
• Parham Memorial Park
• Mary Rathbone Rich
Park
• Maggie Valley Festival
GroundsTOWN OF MAGGIE VALLEY
Contactless Tax Payment Options Pay by Mail: You can always make a
check payable to the Town of Maggie
The Town of Maggie Valley will be Valley and pay by mail. Please include the
providing a number of contactless tax bottom portion of your tax bill and write
payment options for 2020 taxes. your parcel identification number in the
memo field of your check. We accept
postmark as date received for tax payments.
If you would like to receive a receipt, include
your email address or a stamped self-
addressed envelope.
Pay Online: Visit maggievalleync.gov and
click our “Pay Taxes Online” portal. This Pay in Person: If you would still like to pay
payment system allows for you to pay by in person at Town Hall, you may drop your
Visa, Mastercard, American Express and tax payment (checks only) into our Drop Box
Discover with a transaction fee of $1.25 per located in the metal door, under the
transaction and a 3% convenience surcharge overhang on the east side of the building
or pay by Electronic Funds Transfer (EFT). near our bicycle rack. If you include your
email address, we will email your receipt.
You may also pull into a Tax Payment
parking space on the east side of Town Hall
and dial the office at 828-926-0866. A
member of our staff will be out shortly to
assist curbside.
For those of you who are in a hurry, the
Drop Box will be your best option.You can also read
