CITY OF STONNINGTON POSITION DESCRIPTION - Position: Position No: 416025 Date
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CITY OF STONNINGTON
POSITION DESCRIPTION
Position: Animal Management
Coordinator
Position No: 416025
Date: May 2013
Approval Date: May 2013
Template Version: August 2012City of Stonnington
ORGANISATIONAL CONTEXT:
The Social Development Division is responsible for the provision of services
to the Community via a mix of direct service delivery and community
development. This position fits within the Aged, Diversity, Health and Animal
Management Department, which includes Animal Management Services,
Environmental Health Services, Assessment Services, In-Home Support
Services and Community Support and Diversity Services.
The Department undertakes a range of enforcement and community
education measures to minimise risk within the community. It also provides a
diverse range of services for older and disabled people their families and
carers to enable them to remain independent within their own homes.
The Animal Management Unit is responsible for undertaking, on behalf of
Council, the statutory responsibilities outlined in the Domestic Animal
Management Act and relevant sections of the Local Government Act. This
role provides effective coordination and provides direction of the Animal
Management Unit.
The City of Stonnington is proud of its workforce and recognises the strengths
this provides in meeting the needs of the community it serves. It is committed
to providing a workplace where employees are valued and respected and free
from all forms of discrimination and harassment.
Council is an equal employment opportunity employer that aims to recruit from
a diverse group of applicants to ensure that the best person for the job is
employed, and that their suitability for the job is assessed on the basis of
ability, skills, experience and standard of work performance in relation to the
selection criteria.
The City of Stonnington has an Equal Opportunity and Respect in the
Workplace policy in place; it also promotes smoke free workplace. See
Appendix I for more information on the City of Stonnington.
The City of Stonnington pursues objectives in the key areas of sustainability,
wellbeing, opportunity and prosperity. To maximise the opportunities
presented by the community and workforce, employees are required to
develop and demonstrate understanding and commitment to working in a
tolerant and collaborative manner.
Through consultation with our staff we have developed a vision and set of
values that support the cultural direction we aspire to. These are:
Our Vision, My Values
Our Vision
From good to great, happy to be here, proud to say where we work
My Values
We encourage, anticipate, welcome and implement Change and New Ideas
We recognise, support and facilitate Cooperation
We recognise and celebrate Achievement
We recognise potential and support Learning
We promote open, honest, inclusive and respectful Communication
We are Accountable for all our decisions and commitments
Page 2 of 15City of Stonnington
POSITION DESCRIPTION:
POSITION: Animal Management Coordinator
EMPLOYMENT STATUS: Permanent Full Time
CLASSIFICATION: Band 7 Level A in accordance with the Victoria
Local Authorities Award 2001 and City of
Stonnington Enterprise Agreement (EA)
No.7/2010
QUALIFICATION PERIOD: Six months
DIVISION: Social Development
DEPARTMENT: Aged, Diversity, Health and Animal
Management
ENQUIRIES: Penny Pavlou ph: 8290 3223
DATE: May 2013
Page 3 of 15City of Stonnington
POSITION OBJECTIVES:
Coordinate the development, implementation and evaluation of Council’s
Animal Management Services in line with Council and legislative
requirements.
Develop and review effective and efficient service coordination, staff
management, policy development, financial planning and monitoring.
Develop systems, collect and interpret data related to ensure detailed
accountability requirements can be achieved and planning strategies can
be supported.
In conjunction with the Manager, develop, implement and evaluate
community education initiatives and other projects as identified.
KEY RESPONSIBILITIES AND DUTIES:
Service Development
Responsible for the day-to-day coordination of the Animal Management
Unit and its activities, including the Animal Management After Hours
Service.
Facilitate community education programs and initiatives including the
development of projects that meet community expectations.
Coordinate the Animal Management customer response service.
Work with Manager to set and monitor targets, goals and objectives of the
Animal Management Officers and ensure their achievement.
Provide staff management and leadership, professional development and
support and advice to the Animal Management team, including operational
human resource management responsibilities.
Undertake the duties and responsibilities of an Animal Management Officer
as required.
Develop, implement and review Council’s Domestic Animal Management
Plan.
In conjunction with the Manager, oversee the Stonnington Pound contract
with Save A Dog Scheme.
Contribute to Council’s Municipal Emergency Management Plan through
the Animal Welfare Plan.
Liaise with other Councils regarding the work and responsibilities of the
Animal Management Unit as required.
Administration
Maintain a comprehensive system of records and statistical data for
accountability to Council and funding bodies.
Prepare detailed monthly statistical reports, which include all identified
issues and service patterns, which may impact on the quality of Animal
Management Services.
Prepare annual budgets and provide required monthly reports on financial
management.
Monitor program budget against service and funding target requirements.
Ensure that all relevant information pertaining the business of the Unit is
documented.
Page 4 of 15City of Stonnington
Prepare reports for Council as required.
Develop and implement administration and other systems that support the
Animal Management Service.
Coordinate the development, implementation and review of policy,
procedures, processes and protocols for the Animal Management Service.
Liaise and network with other service providers to build partnerships and
ensure the maintenance of high quality services.
Other
Positively contribute to the overall development and function of the Aged,
Diversity, Health and Animal Management Department and participate in
meetings, forums, workshops and business planning as required.
Participate in induction and training programs as required.
Other duties as directed within the skills and abilities of a position at this
level.
LEADERSHIP ACTIVITIES
Strategic Planning – Achievement of Divisional/Business Unit targets within
the Council Plan and Annual Business Planning process as relates to your
areas of responsibility
High quality, innovative Plans are achieved on schedule
Targets are achieved
Best Value – Achievement of requirements within your area of responsibility
Services are continuously improved
The Community is consulted on service standards
Budget – Achievement of Budget Requirements as relates to your areas of
responsibility
Budget timelines are met
Achievement of budgeted net result
Any variances of over 10% or greater than $10,000 are promptly raised
with your manager
Ensure that purchasing guidelines are adhered to
Records Management –
Monitoring employees under your supervision to ensure that they
understand and comply with Stonnington City Council records management
policies and procedures and for the creation, capture and maintenance of
full and accurate records of business activities; and
Supporting and fostering a culture within your team that promotes sound
record keeping practices in accordance with organisational requirements
Page 5 of 15City of Stonnington
Risk Management – Ensure Risk Management Plans are developed and
implemented in your areas of responsibility
A Risk Management Plan is developed/contributed to annually and actions
reviewed quarterly
Actions resulting from the Risk Management Plan are implemented in your
area of responsibility
Stonnington Values – Promote these in the areas of your responsibility
Evidence that you have promoted the Values
People Management – Undertake appropriate actions in your areas of
responsibility
All Staff Development Plans are complete within 1 month of the due date
including your own
Formal performance conversations are undertaken annually
Position Descriptions for your staff and you are reviewed annually
Performance issues are addressed appropriately as they arise
Treat colleagues and Council staff with the same courtesy and respect as
external customers / the public
Equal Opportunity, harassment and bullying issues are addressed
immediately
Communication – Ensure that information is communicated to staff in your
areas of responsibility
Hold at least one individual meeting per month with the staff directly
reporting to you
Hold at least one group meeting per month with the staff directly reporting
to you
Information from EMT that impacts your area of responsibility is relayed
within 1 week of decision-making
Recruitment & Retention – Manage recruitment effectively to ensure cost
effectiveness and retention in your area of responsibility
Have advertising costs reduced?
Vacancies are filled within 8 weeks of a previous employee vacating a role
New staff are retained for a minimum of 12 months
Retention for overall area of responsibility improves
Leave – Manage all staff leave so that credits do not accrue to unacceptable
levels.
ADOs – there are no balances over 2 days in your area of responsibility
Annual Leave – there are no balances of over 8 weeks
Where leave balances are excessive a plan is in place to reduce the leave
Page 6 of 15City of Stonnington
Healthy and Safe Work Environment
The City of Stonnington is committed to the continuous improvement in
occupational health and safety standards, in order to reduce as far as
reasonably practicable, the incidence of workplace injury.
It is a fundamental requirement of all City of Stonnington employees to
observe Council’s Occupational Health and Safety (OHS) Policy and
Procedures; and work in a manner that is safe and without risks to self, other
employees, workplace visitors, contractors and the general public and in
accordance with relevant OHS legislation.
Employees with supervisory responsibilities are required to:
Implement and monitor the organisation’s occupational health and safety
policies, procedures and programs in the relevant work area.
Implement and monitor occupational health and safety standards through
workplace inspections.
Implement participative arrangements for the management of occupational
health and safety.
Assist in the development and review of procedures for controlling risks
and dealing with hazards;
Maintain procedures for providing occupational health and safety training
and maintaining occupational health and safety records.
Support injured staff and those involved in arrangements made to ensure
their effective rehabilitation and return to work.
Employees in this role will be required to follow defined occupational health
and safety policies and procedures relating to the work being undertaken in
order to ensure own safety and that of others in the workplace including other
employees, contractors, visitors and the general public. They must also be
able to provide information to their Unit about occupational health and safety
and the organisation’s occupational health and safety policies, procedures
and programs
Pre existing injuries
It is our objective at the City of Stonnington to ensure that employees are not
required to undertake duties that they are not able to perform safely. With this
in mind, this position description outlines the nature of the work for which you
are applying. Please read this document carefully and discuss any queries
that you may have with the person listed on page 3 of this document.
Pursuant to Section 82(7) and (8) of the Accident Compensation Act 1985
which came into effect on 29 June 1998, you are required to disclose to your
employer any pre existing injury or disease that you have suffered of which
you are aware of and could reasonably be expected to foresee, and therefore
could be affected by the nature of the referred to in this document.
We advise that failure to make a disclosure, or making of a false or misleading
disclosure, may disentitle you to compensation pursuant to the Accident
Compensation Act should you suffer any recurrence, aggravation,
acceleration, exacerbation or deterioration of your pre-existing injury or
Page 7 of 15City of Stonnington
disease arising out of or in the course of or due to the nature of employment
with the City of Stonnington. Indeed, the City of Stonnington will rely upon any
failure to disclose in accordance with the provisions of the Accident
Compensation Act as grounds for denying compensation in accordance with
Section 82(7) and (8).
If you have any pre existing injury that may be affected by any aspect of this
position, you are to notify Council as part of your application.
Risk Management
The City of Stonnington’s Risk Management policy commits Council to protect
the community of Stonnington, Council’s employees and its contractors from
loss arising from Council’s activities and services through the application of
appropriate risk management principles and practices. Successful risk
management will only be achieved with the active participation of all
employees.
The incumbent is required to ensure that all due care and diligence is
undertaken to ensure that their actions do not create a risk to the community
as well as perform their duties within the limit of their professional capability
and authority.
INHERENT REQUIREMENTS OF THE POSITION:
Long Duration
This position may require sitting and working in front of a computer for an
extended period of time.
High Force
Lifting, lowering or carrying heavy loads e.g. animals.
Applying uneven, fast or jerky forces during lifting, carrying.
Pushing or pulling objects that are hard to move or to stop (for example,
dogs).
Throwing or catching.
Holding, supporting or restraining a person, animal or object.
Two or more people need to be assigned to handle a heavy or bulky load.
During the application of high force, the body may be in a bent, twisted or
otherwise awkward posture.
Heat and Cold
Work outside during hot and cold weather.
Page 8 of 15City of Stonnington
REPORTING RELATIONSHIPS:
THIS POSITION REPORTS TO:
Manager Aged, Diversity, Health and Animal Management
POSITIONS REPORTING TO THIS POSITION:
Animal Management Officers
Administration Officer
INTERNAL RELATIONSHIPS:
All Council Staff
Councillors
EXTERNAL RELATIONSHIPS:
State and Federal Departments and Authorities
Residents, Visitors and Business Proprietors
ACCOUNTABILITY AND EXTENT OF AUTHORITY:
Ensure and maintain compliance within the City of Stonnington to the
requirements of applicable legislation and regulations.
Ensure matters affecting the standards and functioning of the Animal
Management Unit are identified and corrective actions implemented.
Undertake all personnel administration and performance management of
the Animal Management Unit, including annual performance reviews of
Animal Management Staff.
Ensure achievement of agreed annual Animal Management Performance
Objectives.
Exercise all the delegations, authorities, powers and duties of an Animal
Management Officer, authorised officer or designated officer under the
provisions of relevant legislation and Local Laws.
JUDGEMENT AND DECISION MAKING:
Decisions are governed by statute and subordinate legislation, and are
driven from specialised knowledge of precedent and theory. This role has
the knowledge, expertise and authority to guide and direct Animal
Management staff on the application of legislation in new or unusual
operational situations.
Decisions falling outside of established strategic goals and policies are
referred to the Department Manager with advice or suggestions as to
solutions.
Gives direction to subordinate staff on operational and policy matters.
Page 9 of 15City of Stonnington
SPECIALIST SKILLS AND KNOWLEDGE:
A demonstrated capacity to identify and develop opportunities and
management of issues with effective and efficient resolution that meets
Council objectives.
An excellent knowledge and understanding of the relevant Acts,
Regulations, Local Laws, Government and Council Policies.
An understanding of the role of local government in Animal Management
service planning and development.
Highly developed customer service skills.
Highly developed project management skills.
Sound financial and budget preparation and management skills.
An ability to operate a personal computer and an understanding of
managing and maintaining databases.
Demonstrated experience in working within a multi disciplinary team.
Bi-lingual skills an advantage.
MANAGEMENT SKILLS:
Ability to plan, organise and manage own workload to achieve results
within expected timelines.
Ability to set and achieve objectives.
Ability to supervise and manage staff.
Ability to work effectively within a diverse team environment.
Ability to network at a number of levels.
Responsible for operational level Human Resource Management,
including staff appraisal, OH&S strategies and risk management
INTERPERSONAL SKILLS:
Highly developed communication skills, both written and oral.
Ability to gain co-operation and assistance from internal staff.
Ability to discuss and resolve problems with other members of the team.
Ability to build relationships and networks to achieve desired outcomes.
Ability to work with people from a wide range of cultures and backgrounds.
Strong negotiation and leadership skills
Proven ability to gain co-operation of key stakeholders in the development
of service options and policy changes.
Knowledge of relevant computer programs.
QUALIFICATIONS AND/OR EXPERIENCE:
It is desirable, but not necessary, that the incumbent has relevant post
secondary qualification in Certificate IV in Animal Control and Regulation
and relevant experience in the application of Local Government legislation
and enforcement activities.
Ability to manage projects at a high level.
Ability to manage customer service responses.
Ability to liaise with and gain the co-operation and assistance from all
levels of management, staff and the community.
Page 10 of 15City of Stonnington
Ability to conduct investigations and implement enforcement proceedings
for breaches of Animal and other relevant legislation and Council’s Local
Law.
Ability to accurately interpret relevant Acts and Regulations and Local Laws,
including the ability to acquire specific knowledge of particular legislation
associated with Council and the application of associated Council policies.
Ability to work independently with minimal supervision.
Current drivers licence required.
Please include an authorised copy of your tertiary qualification/certificate
or degree with your application. The original copy may be requested for
viewing at interview stage.
KEY SELECTION CRITERIA:
It is desirable, but not necessary, that the incumbent has relevant post
secondary qualification in Certificate IV in Animal Control and Regulation
and relevant experience in the application of Local Government legislation
and enforcement activities.
Demonstrated knowledge and experience in the management and delivery
of Animal Management Services or similar within a local government
environment.
Demonstrated understanding and knowledge of the relevant Acts,
Regulations, Local Laws, Government and Council Policies
Demonstrate highly developed customer service skills.
Demonstrated highly developed project management skills.
Demonstrated knowledge and experience in management and leadership
with the ability to lead and motivate staff within a complex environment.
Highly developed communication skills, written and oral, with the ability to
liaise and network at a number of levels and within diverse environments.
Demonstrated ability to work in a team environment and positively
contribute to the team.
Current Victorian Drivers License.
Demonstrated ability to undertake the inherent requirements of the position.
Page 11 of 15City of Stonnington
SALARY & CONDITIONS:
Salary
Salary will be in accordance with Band 7 of the City of Stonnington Enterprise
Agreement No 7/2010 inclusive of the Victorian Local Authorities Award 2001
and the Nurses (ANF - Victorian Local Government Award) 2002.
Superannuation
The provisions of the Local Authorities Superannuation Act shall apply.
Leave
All leave will be taken in accordance with the City of Stonnington Enterprise
Agreement No 7/2010 inclusive of the Victorian Local Authorities Award 2001
and the Nurses (ANF - Victorian Local Government Award) 2002 as well as
Council Policy.
Other Conditions
The Appointee whilst on duty will not be able to engage in any trade,
profession or business that would create a conflict of interest in carrying
out the duties of the position or carrying out private work during normal
business hours. Section 95 of the Local Government Act requires a
member of Council staff to:
Act impartially;
Act with integrity including avoiding real or apparent conflicts of
interest;
Accept accountability for results;
Provide responsive service.
Agreement to abide by all requirements of Council's Occupational Health
and Safety policies and procedures.
Termination of employment is as provided in the City of Stonnington
Enterprise Agreement No 7/2010 inclusive of the Victorian Local
Authorities Award 2001 and the Nurses (ANF - Victorian Local
Government Award) 2002.
Your proposed employment is subject to a six (6) month qualifying
period of employment under the Workplace Relations Act 1996. Both
parties may assess suitability and performance during this time.
Agreement to always act in accordance with the Council's Privacy Policy
which covers the collection, use and disclosure, of personal and health
information.
A Police Record check is required prior to an offer of employment being
made.
Page 12 of 15City of Stonnington
HOURS OF DUTY:
Standard hours of duty in accordance with the City of Stonnington Enterprise
Agreement No 7/2010 inclusive of the Victorian Local Authorities Award 2001
and the Nurses (ANF - Victorian Local Government Award) 2002 as well as
Council Policy.
CANVASSING OF COUNCILLORS AND COUNCIL OFFICERS:
Canvassing of Councillors and Council Officers, either indirectly or directly
that may influence the outcomes of this application may be deemed a
disqualification.
APPLICATIONS:
Applications close on 14 June, 2013 at midnight.
Please ensure your application includes a cover letter, resume and response
to the selection criteria included within the position description.
We are an EEO employer and encourage applications from diverse cultures
and people with disabilities.
Position Description was:
PREPARED BY: Penny Pavlou Date: May 2013
APPROVED BY (Manager): Penny Pavlou Date: May 2013
REVIEWED BY (HROD): Kylie Storer Date: May 2013
Page 13 of 15City of Stonnington
APPENDIX I
CITY OF STONNINGTON PROFILE
The City of Stonnington is located in Melbourne's inner east and was established on
the 22nd June 1994, as part of the Local Government amalgamation process. The
City of Stonnington has an economically and culturally diverse population of 89,882
(Census 2006). The municipality covers an area of 25.62 square kilometers, taking
in the suburbs of Prahran, Windsor, Toorak, Armadale, Malvern, Malvern East, Glen
Iris and Kooyong.
Stonnington boasts world class shopping precincts including Chapel Street, Toorak
Road, High Street, Malvern Road and Glenferrie Road and exceptional shopping
centres including Chadstone, Pran Central, Como, the Prahran Market and Malvern
Central.
The City has a variety of parks, gardens and open space including Victoria Gardens,
Central Park, the Glen Iris Wetlands and the Urban Forest. Council's recreation and
cultural centre, Chapel Off Chapel, provides the City with a dynamic arts, recreation
and tourism focus.
The City's strong financial position enables Council to maintain services to the
community in all areas including aged care, waste recycling, environment, parks
management and street sweeping and also to provide funding for new community
and organisational initiatives in line with the Council Plan.
OUR CITY
The City of Stonnington comprises nine Councillors who are elected by the
Stonnington community. The elected Council provides the strategic direction for the
City and delegates certain responsibilities to Council officers to ensure efficiency and
accountability in all areas of Council activity.
PEOPLE
Almost 40% of Stonnington residents are aged between 25 to 49 years and the
median age is 36 years. The City's residents are regularly on the move; less than half
the population has lived in the same home for more than five years and
approximately 38% of residential properties in the city are rentals. The City is home
to over 44,000 residential properties and over 5,000 commercial properties with
8,000 businesses located in Stonnington (over half of these are retail focused).
HISTORY
The name Stonnington was taken from a historically significant mansion built in 1890
by a founding partner of Cobb and Co, John Wagner, who named the house after his
wife's birthplace in Stonington, Connecticut, USA. The house is located near the
geographic heart of the City in Glenferrie Road, Malvern. The mansion has been
home to seven Governors of Victoria.
BUSINESS
Council's commitment to economic and cultural development has seen Stonnington
become Melbourne's premier shopping location. The postcodes of Prahran and
South Yarra have the greatest concentration of businesses, accounting for over 40%
of the total.
Page 14 of 15City of Stonnington
EDUCATION
Providing the ultimate City destination to raise a family, Stonnington is home to over
30 schools offering the very best standards in both primary and secondary education.
Stonnington also possesses a strong tertiary education base.
CULTURE
Stonnington is a world in one City; showcasing the very best that urban living has to
offer. The City's arts and cultural calendar actively promotes a myriad of events.
Stonnington’s Cultural Centre, the critically acclaimed Chapel off Chapel, provides
the city with outstanding live performances and exhibitions. Stonnington is also home
to the National Trust managed Como Historic House and Garden.
WORKFORCE
Stonnington is proud of its workforce and recognises the strength this provides in
meeting the needs of the community we serve. We are committed to the
development of a positive and supportive work environment, which encourages
continuous learning and achievement of our business goals.
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