UNITED KINGDOM LEADERSHIP PACKET - Isagenix
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
UNITED KINGDOM LEADERSHIP PACKET
Welcome to Isagenix UK! Dear Leaders: We are very excited to enter the UK market in 2017 to begin expanding the Isagenix vision in Europe! This is an exciting opportunity to continue our positive impact on world health, free people from physical and financial pain and create the largest health and wellness company in the world. It is through the hard work and dedication of Associates like you that we have been able to grow and achieve the success we have, and we can’t wait to see what incredible things we can accomplish as one team in the UK! To your success, Jim, Kathy, & Erik
COUNTRY INFORMATION
UNITED KINGDOM FUN FACTS
• The UK is made up of four countries: England, Scotland,
Wales, and Northern Ireland.
• Due to the popularity of the 2012 Summer Olympics
hosted in London, more consumers are participating in
aerobic exercise.1
• With the growing popularity of eating fast food or
SCOTLAND
take-away meals, obesity rates are on the rise.1
• Vitamins and supplements are a $1.35 billion market
and growing.1
• It is expected that the market for meal replacement
products in the UK will grow over 12 percent in the next Edinburgh
five years.1
DIRECT SELLING IN THE UNITED KINGDOM
NORTHERN
IRELAND
• A combination of factors make the UK an excellent
opportunity for Isagenix. Belfast
• A growing number of young adults are choosing to work
within direct selling as interest in the industry is increasing.2
• There is an increase in the number of direct sales
representatives who are reliant on direct selling as their
sole income.2
• With the increasing popularity of social media, and the
ease with which it may be used to network with others,
many are reliant on it as the main platform for their direct ENGLAND
selling businesses.2
WALES
Cardiff
London
1
Euromonitor. April 2015. Weight Management in the United Kingdom.
2
Euromonitor. January 2016. Direct Selling in the United Kingdom.
PRODUCT FAST FACTS
WEIGHT MANAGEMENT SOLUTIONS
ISALEAN™ SHAKE – A nutritionally balanced meal replacement
that contains whey protein, essential carbohydrates, fats, vitamins
and minerals.
• Protein contributes to muscle building
• 240 kcal per serving
• 24 grams of high-quality, undernatured protein
• No artificial flavours or colours
• 8 grams of fibre per serving
NOURISH FOR LIFE™ – Is formulated with a blend of B vitamins for
everyday revitalising and Cleanse Day4 support.
• Contains 20 kcals per 4 tbsp serving
• Contributes to normal functioning of the nervous and immune systems1
• Aids in reduction of tiredness and fatigue2
• Supports normal energy-yielding metabolism3
• Perfect for everyday use and on Cleanse Days4
1 Vitamin B6 contributes to the normal functioning of the nervous, psychological and immune systems. Riboflavin (B2)
contributes to normal functioning of the nervous system and vision. Thiamin contributes to normal functioning of the
heart system.
2 B vitamins [B6, B12 and niacin (B3)] contribute to the reduction of tiredness and fatigue.
3 Vitamin B12 contributes to normal energy-yielding metabolism.
4 A Cleanse Day is a nutritionally supported fast that nourishes and energises your body’s own detoxification systems.
For further Cleanse Day information, visit Isagenix.com
ISAMOVE™ – Supports the Body’s Natural Functions1 Overnight.
• Contributes to normal energy-yielding metabolism1
• Supports the normal functioning and creation of proteins in the body1
1 Contains magnesium, which contributes to normal energy-yielding metabolism, functioning of the nervous system,
muscle function and normal protein synthesis.
THERMO GX™ – Carefully selected ingredients to naturally support
your body’s metabolism and energy production1.
• Contains ingredients such as niacin and chromium to support metabolism1
• Includes other ingredients like green tea extract, cinnamon, cayenne, apple
cider vinegar and cocoa seed
• Contains no stimulants
1 Contains niacin and chromium. Niacin contributes to normal energy-yielding metabolism. Chromium contributes to
normal macronutrient metabolism.
ISADELIGHT™ – These delicious, creamy chocolates help curb
cravings and support Cleanse Days1.
• Contains green tea and antioxidants
• Packed with essential amino acids and an exclusive blend of B vitamins
and minerals
• Only 60 kcal per chocolate square
• Guilt-free way to indulge
• Perfect for Cleanse Days1
1 A Cleanse Day is a nutritionally supported fast that nourishes and energises your body’s own detoxification systems.
For further Cleanse Day information, visit Isagenix.com
PRODUCT FAST FACTS
WEIGHT MANAGEMENT SOLUTIONS (CONT.)
ISAGENIX SNACKS™ – The perfect companion to help
curb cravings.
• Perfect for snacking in between meals or on Cleanse Days1
• Helps you stay on track with your health goals by supporting
your metabolism2
• Chocolate-flavoured Isagenix Snacks contain undenatured protein
with a superior amino acid complex
1 A Cleanse Day is a nutritionally supported fast that nourishes and energises your body’s own detoxification systems.
For further Cleanse Day information, visit Isagenix.com.
2 Chromium contributes to normal macronutrient metabolism and to the maintenance of normal blood glucose levels.
ENERGY & PERFORMANCE SOLUTIONS
AMPED™ HYDRATE – The sports drink, reinvented.
• Enriched with a carbohydrate-electrolyte solution, vitamin C and a full
vitamin B complex to ensure proper hydration and support during exercise1
• Helps sustain athletic endurance1
• Only 35 kcal per serving
• Provides hydration without any artificial colours or flavours
1 arbohydrate-electrolyte solutions contribute to the maintenance of endurance performance during prolonged
C
endurance exercise and enhance the absorption of water during physical exercise.
IONIX® SUPREME – A daily botanical tonic with powerful herbs
and nutrients and a blend of B vitamins to support overall health
and wellbeing.
• Helps to reduce tiredness and fatigue1
• Supports the body’s functions2
• Contributes to the protection of cells from oxidative stress3
• Convenient, ready-to-drink tonic that requires no preparation
• Contains 20 calories per 30 ml serving
1 B vitamins [B6, B12, niacin (B3) and riboflavin (B2)] contribute to the reduction of tiredness and fatigue.
2 Vitamin B6 contributes to the normal functioning of the nervous, psychological and immune systems. Riboflavin (B2)
contributes to normal functioning of the nervous system and vision. Thiamin contributes to normal functioning of the
heart system.
3 Riboflavin contributes to the protection of cells from oxidative stress.
e-Shot™ – A nutrient-packed, naturally caffeinated shot to help
jump-start your day and power through afternoon lulls.
• Natural, plant-based caffeine from green tea and yerba mate
• Convenient alternative to tea or coffee
• Perfect for the office, gym or on the go
• No artificial flavours
• Contains 35 kcal per serving
• Soy-free, gluten-free, dairy-free and vegetarian
PRODUCT PRICE LIST
Please note all prices are subject to minor rounding differences.
IsaLean™ Shake AMPED™ Hydrate
(14 servings per box) Retail £48.00 (24 servings per box) Retail £33.34
Customer Customer
£43.20 £30.00
Preferred Customer Preferred Customer
£36.00 £25.00
Preferred Customer Preferred Customer
£36.00 £25.00
Autoship Autoship
BV 14
BV 27
Ionix® Supreme
(946 ml per bottle) Retail £41.33
Nourish for Life™
(946 ml per bottle) Customer
Retail £41.33 £37.20
Customer
£37.19 Preferred Customer
£31.00
Preferred Customer
£31.00 Preferred Customer
£31.00
Autoship
Preferred Customer
£31.00
Autoship BV 22
BV 22
e-Shot™
(6 servings per box) Retail £25.33
IsaMove™
Customer
(30 servings per bottle) Retail £20.00 £22.79
Customer Preferred Customer
£18.00 £19.00
Preferred Customer Preferred Customer
£15.00 £19.00
Autoship
Preferred Customer
£15.00 BV 13
Autoship
BV 12 IsaBlender
Retail £44
Thermo GX™
Customer
(30 servings per bottle) Retail £28.01 £39.60
Customer
£25.20 Preferred Customer
£33.00
Preferred Customer
£21.00
Preferred Customer
£33.00
Preferred Customer Autoship
£21.00
Autoship
BV 0
BV 14
IsaDelight™ IsaShaker
(30 servings per box) Retail £48.00 Retail £6.67
Customer
Customer
£43.20 £6
Preferred Customer
Preferred Customer
£36.00 £5
Preferred Customer Preferred Customer
£36.00 £5
Autoship Autoship
BV 27 BV 0
Isagenix Snacks™
(30 servings per bottle) Retail £32.00
Fees Cost
Customer
£28.80
Annual Fee £34.80 inclusive of VAT
Preferred Customer
£24.00 Annual Fee on Autoship £22.80 inclusive of VAT
Preferred Customer International Sponsorship Fee £46.80 inclusive of VAT
£24.00
Autoship
Delivery £8.99 inclusive of VAT*
BV 14
All prices inclusive of 20% VAT. Prices are subject to rounding differences.
*Isagenix UK offers a flat rate shipping fee of £8.99 inclusive of VAT and an average delivery window of 3-4 working days.
Please log in to your Back Office for the most current product offerings and pricing.
Isagenix (United Kingdom) Limited | 31-34 St John’s Lane (Watchmaker Court), London, EC1M 4DB
Customer Service Hotline: +44 (0) 808 189 0490 | Customer Service Email: CustomerServiceUK@IsagenixCorp.com
PACKS & SYSTEMS FAST FACTS
PREMIUM PACK
PREMIUM PACK – The ultimate pack to help you reach your
goals! It contains the full range of products from the 30-Day
Weight Loss System and 30-Day Energy & Performance System
plus additional products to support your healthy, active lifestyle
- and there’s plenty to share with friends and family too!
PACK INCLUDES:
4 IsaLean™ Shakes (any flavour), 2 Nourish for Life™, 1 Ionix® Supreme,
1 Thermo GX™, 1 Isagenix Snacks™, 1 IsaMove™, 5 e-Shot™ (6 count), 3 AMPED™
Hydrate (Juicy Orange), 1 IsaDelight™ box (Milk Chocolate With Caramel Flavour
and Sea Salt), 1 IsaBlender, 1 IsaShaker, 1 event coupon and a free annual
membership for one year
WEIGHT MANAGEMENT SOLUTIONS
30-DAY WEIGHT LOSS SYSTEM – Specifically designed to
help you get started on your weight loss journey and achieve your
goals through balanced everyday nutrition.
SYSTEM INCLUDES:
4 IsaLean™ Shakes (any flavour), 2 Nourish for Life™, 1 Ionix® Supreme, 1 Thermo
GX™, 1 Isagenix Snacks™ and 1 IsaMove™
EVERYDAY WEIGHT MAINTENANCE SYSTEM – Ideal for
those who want to maintain a healthy weight and support their
daily diet with balanced nutrition.
SYSTEM INCLUDES:
2 IsaLean™ Shakes (any flavour), 1 Nourish for Life™, 1 Ionix® Supreme, 1 Thermo
GX™ and 1 Isagenix Snacks™
SHAKE AND NOURISH PACK – An ideal pack for Shake and
Cleanse Days1 with essential nutrients to support your weight
management and overall health goals.
PACK INCLUDES:
2 IsaLean™ Shakes (any flavour), 2 Nourish for Life™ and 1 Ionix® Supreme
1 A Cleanse Day is a nutritionally supported fast that nourishes and energises your body’s own detoxification systems. For further Cleanse Day information, visit Isagenix.com.
PACKS & SYSTEMS FAST FACTS
ENERGY & PERFORMANCE SOLUTIONS
30-DAY ENERGY & PERFORMANCE SYSTEM – The 30-Day
System provides nutritional support for your active lifestyle. Whey
protein contributes to a growth in muscle mass, while plant-based
caffeine helps you to feel alert when you need it most.
SYSTEM INCLUDES:
4 IsaLean™ Shakes (any flavour), 5 e-Shot™ (6 count), 1 Ionix® Supreme, 1 AMPED™
Hydrate (Juicy Orange) and 1 Nourish for Life™
EVERYDAY ENERGY & PERFORMANCE SYSTEM –
Providing balanced nutrition for your active lifestyle, this System
delivers essential nutrients to support your body everyday.
SYSTEM INCLUDES:
2 IsaLean™ Shakes (any flavour), 2 e-Shot™ (6 count), 1 Ionix® Supreme, 1 AMPED™
Hydrate (Juicy Orange) and 1 Nourish for Life™
SHAKE AND SHOT PACK – A foundational pack with
essential nutrients to support your energy and performance goals.
PACK INCLUDES:
2 IsaLean™ Shakes (any flavour) and 5 e-Shot™ (6 count)
PACKS & SYSTEMS PRICE LIST
Please note all prices are subject to minor rounding differences.
PREMIUM PACK
Preferred Customer
Contents Preferred Customer Customer Retail BV PIB
Autoship
• 4 IsaLean Shake (any flavour) • 3 AMPED Hydrate (orange flavour) £499.00 £540.98 £649.18 £721.30 307 £66
• 2 Nourish for Life • 1 IsaDelight (Milk Chocolate With
• 1 Ionix Supreme Caramel Flavour and Sea Salt)
• 1 Isagenix Snacks • 1 IsaBlender
• 1 IsaMove • 1 IsaShaker
• 1 Thermo GX • 1 Free Annual Membership for One Year
• 5 e-Shot (6 count) • 1 £50 Event Coupon
WEIGHT MANAGEMENT SOLUTION
Preferred Customer
Contents Preferred Customer Customer Retail BV PIB
Autoship
30-Day Weight Loss System £267.00 £282.23 £338.68 £376.29 193 £20
• 4 IsaLean Shake (any flavour)
• 2 Nourish for Life
• 1 Ionix Supreme
• 1 Isagenix Snacks
• 1 IsaMove
• 1 Thermo GX
Everyday Weight Maintenance System £170.00 £179.08 £214.87 £238.77 120 £8
• 2 IsaLean Shake (any flavour)
• 1 Nourish for Life
• 1 Ionix Supreme
• 1 Isagenix Snacks
• 1 Thermo GX
Shake and Nourish Pack £156.99 £165.06 £198.08 £220.08 114 £8
• 2 IsaLean Shake (any flavour)
• 2 Nourish for Life
• 1 Ionix Supreme
ENERGY & PERFORMANCE SOLUTION
Preferred Customer
Contents Preferred Customer Customer Retail BV PIB
Autoship
30-Day Energy & Performance System £293.00 £309.77 £371.73 £413.01 208 £20
• 4 IsaLean Shake (any flavour)
• 5 e-Shot (6 count)
• 1 AMPED Hydrate (orange flavour)
• 1 Ionix Supreme
• 1 Nourish For Life
Everyday Energy & Performance System £187.01 £197.09 £236.50 £262.75 131 £8
• 2 IsaLean Shake (any flavour)
• 1 Ionix Supreme
• 2 e-Shot (6 count)
• 1 Nourish for Life
• 1 AMPED Hydrate (orange flavour)
Shake and Shot Pack £159.00 £167.07 £200.48 £222.76 113 £8
• 2 IsaLean Shake (any flavour)
• 5 e-Shot (6 count)
Retail Customer A person who purchases Isagenix products directly from an Associate in person. Retail Customers are not Members.
Customer Someone who has created a Membership account and purchases Isagenix products at discounted pricing for personal use or the use of their
immediate family
Preferred Customer A Customer who has established a Customer Membership account and agreed to the terms. They may elect to participate in the Isagenix Autoship
programme and receive additional discounts.
Associate An independent contractor who has met and continues to meet the requirements set forth in the Associate Contract. They may purchase and re-sell Isagenix
products, subject to applicable laws, policies and agreements, and are eligible to earn under the Compensation Plan.
Member Customers and Associates who have created an account with Isagenix.
Autoship Our convenient delivery service that takes the hassle out of placing your order. Opt in and get your chosen packs, systems and products automatically
delivered to you each month.
BV / Business Volume A point value assigned to each commissionable product purchased/sold used to calculate commissions.
PIB / Product Introductory Bonus A one-time bonus received when an Associate personally enrols a new Associate who purchases a 30-Day System at the time of enrolment.
SALES PROGRAMMES & PROMOTIONS
ISABODY CHALLENGE START
We believe that transformations are for everybody. Together,
Energy & Performance
START is a passionate, growing team of young people aged
we inspire, we support, we reward and we exceed our goals. We
Weight Loss 18-35 who strive to lead extraordinary lives and help others
challenge you to embrace your full potential. Transform
Healthy Aging your do the same. They are innovators driven to live beyond the
body. Transform your life. status quo. Join the START community and learn how to take
ownership of your life, your health, your dreams and your
The IsaBody Challenge is a 16-week total body transformation
contributions.
challenge for Isagenix Customers. Because we believe that
transformations are for everybody, we will award all who Our vision is to ignite all young people to own their lives
successfully complete their IsaBody Challenge with product physically and financially, and through our contributions,
gift certificates. And the best part? Everyone who completes create freedom and a lasting legacy.
the IsaBody Challenge also has the chance to win some
amazing prizes!
We Are
share
PIB
FOUNDERS INCENTIVE TRIP TO
PRODUCT INTRODUCTION BONUSES 2017 U.S. CELEBRATION
Earn a Product Introduction Bonus each time you help a new Qualify for a trip to beautiful Las Vegas, Nevada, U.S., and
Customer get started with Isagenix with a qualifying pak. take part in 2017 Celebration! Celebration offers Isagenix
Associates the chance to reset, refresh and reignite the fire to
share Isagenix and positively impact world health. This event
is packed with training sessions, networking opportunities,
promotions, product launches and more!£200 / 7-DAY RULE
£200 / 7-Day Rule Explained
The £200 / 7-Day rule is a UK Regulation that was put in place to decrease the risk of direct selling companies
operating ‘fast start’ schemes within their compensation plan. As the rule implies, the maximum amount an
Associate can pay or commit to pay within the first 7 days of becoming an Associate cannot exceed £200
(inclusive of any product, administration charges, membership fees, taxation, Autoship, delivery costs, etc.)
As a pre-enrolled member agreeing to the terms and conditions on or before 30th April 2017, your 7-day
£200-limit period will have come to an end by 15th May, and you will therefore be able to place orders of any
value from the UK soft launch and start of sales.
Customers coming through the pre-enrolment period are not subject to the £200 pound rule until they elect to
become an Associate.
Isagenix has recently launched its biggest initiative ever, Customer First. Our UK members will have the
opportunity to participate in this programme and have the added option of becoming an Associate from the
moment they join Isagenix.
Choose which option is the best path for you to start your Isagenix journey:
1. Customer
Open an Isagenix customer account to:
• Enjoy the benefits of Isagenix products at a 10-25% discount on Retail Pricing
• Choose their membership and savings level
• Participate in our monthly Autoship programme
Please note: Customers may not resell products or participate in the Isagenix Compensation Plan. If a
customer decides they would like to be an Associate at a later date, they will have this option through the
Customer First Programme, and will need to complete the Pathway to Associate information.
2. Isagenix Independent Associate
Sign up as an Isagenix Associate to:
• Enjoy the benefits of Isagenix products with a 25% discount on Retail Pricing
• Participate in the Isagenix Compensation Plan
• Sell products at retail prices
• Participate in our monthly Autoship programme (available 7 days after Associate registration)
Please note: Due to the current legislation in the UK, we are not able to offer Autoship to Associates for the
first 7 days after registration as an Independent Associate. We will monitor this term for you and will inform
you when the Autoship option becomes available to you.FAQ
PRE-ENROLMENT Q: I accepted the Associate T&Cs before 7th May, what
Q: What was the pre-enrolment period? are the steps I need to take to become an active
Associate?
A: The UK pre-enrolment period ran from 16th January –
30th April. It allowed any resident of the UK who had a A: There are two steps you need to take:
UK postal address to compliantly pre-enrol and secure a Step 1: Place your initial order of 100 PV or more and
placeholder on the genealogy tree in advance of the UK pay the £22.80 membership fee.
market opening.
Step 2: Complete your ‘Pathway to Associate’
information:
Q: I had enrolments during the pre-enrolment period -
did I earn any volume? • Provide your date of birth and recognition name.
A: No, during the pre-enrolment, the pre-enrolee could • Provide us with your commission payout method
not place an order, earn business volume or earn information.
commissions even if they enrolled and have active • Read and agree to the Isagenix Associate Policies
members in other UK-approved regions. and Procedures.
• Watch the ‘Pathway to Associate’ video.
Q: I was able to enrol people from other regions during
the pre-enrolment period, so will I have to purchase
Q: What if I don’t place an order within the first five days?
an International Sponsorship? If so, how much is the
membership fee? A: You will be converted to Customer and lose any
accumulated volume as you become inactive.
A: Your current International Sponsorship will expire on 16th
June. The membership fee is £46.80 inclusive of VAT.
In order to secure international volume, you will need an Q: What payment methods are available for pre-enrolled
International Sponsorship. Members when placing initial orders?
A: Maestro, Visa and MasterCard.
Q: When was the period to accept the terms and
conditions (T&Cs)? Q: What time does the UK open on 15th May?
A: 1st April to 30th April 2017. A: 1 PM BST/8 AM EST.
Q: What was the benefit of accepting the T&Cs for PATHWAYS TO JOINING ISAGENIX
Members interested in the business opportunity?
Q: How can I join Isagenix starting on 15th May?
A: By accepting the T&Cs, this ensured the pre-enrolee
A: There are two paths to join Isagenix in the UK:
would:
• Path 1: Customer/Preferred Customer.
• Accumulate group volume in the first five days
following the soft launch. • Path 2: Associate.
• Have exhausted the seven-day period as dictated by
the £200/7-day rule. Q: What is the £200/7-day rule?
A: The £200 rule is a UK regulation that was put in place
Q: What if I didn’t accept the T&Cs before 30th April? to decrease the risk of direct selling companies operating
‘fast-start’ schemes within their compensation plan. As the
A: If you missed the window, you would have been
rule implies, the maximum amount an Associate can pay or
converted to a Customer when the market opened and
commit to pay within the first seven days of becoming an
will be
Associate cannot exceed £200 (inclusive of any product,
subject to the UK Customer T&Cs. From 15th May, you
administration charges, membership fees, taxation,
will have the option to become an Associate and follow
Autoship, delivery costs, etc.).
the ‘Pathway to Associate.’
Q: Who does the £200 rule apply to?
A: The rule applies to Associates but does not apply to
Customers or Preferred Customers.
Q: What is Autoship? When can I set it up?
A: Autoship is a convenient service that ships your pre-
selected items/pack every 30 days. Customers and
Preferred Customers can set up Autoship at any time.FAQ
ISAGENIX TEAM COMPENSATION PLAN Q: What is the UK Customer Service email?
Q: How can I earn money with Isagenix? A: Customers can also write in their questions to
A: You can earn commissions with the Isagenix Team CustomerServiceUK@IsagenixCorp.com. You can expect to
Compensation Plan in the following ways: receive an answer within 24 – 48 business hours.
1. Cycles 4. Executive Team Q: What are the hours of operation?
2. Product Introduction Matching Bonus
A: Due to the launch on 15th May, the UK Customer Service
Bonus 5. Promotions and team will have special hours on 15th May:
3. Product Introduction Incentives (E.g.
IsaBody Challenge®) • 15th May - UK Customer Service will be open from
Rewards
1pm– 9pm BST.
Q: When can UK members expect to be paid for the first • 16th May - UK Customer Service resumes normal
time? hours of operation: Monday–Friday 9am-6pm BST.
A: UK members can expect to be paid Tuesday 30th May
Q: Can I expect high call waiting times during the first few
as Monday 29th May is a bank holiday in both the US and
weeks?
the UK. Normal payouts will be paid Monday.
A: Due to the anticipated high volume, we do expect
Q: Will Rank Advancement Bonuses, DPIRs and DPIBs be higher than normal call wait times. We encourage you
available on 15th May? to complete enrolments and orders whenever possible
in your Back Office and, refer to IsaFYI International or
A: RABs, DPIRs, and DPIBs and other promotions will be UK for information on events, promotions and other
rolled out at a later time. relevant information. We also recommend you to check
with your Enroling Sponsor Support Team for additional
PRODUCTS information. We will do everything on our end to
Q: What products will be available in the UK? professionally and efficiently respond to your inquiry.
We will also have a team from the US Customer Service
A: For a complete list of products, visit Isagenix.com. department supporting the UK during the first few
weeks.
Q: How can I use the £50 event coupon from my Premium
Pack?
EVENTS
A: Your event coupon is valid for one year and is
Q: When is the UK Grand Opening?
automatically added to your account in your Back Office.
You can access the coupon under the ‘Orders’ tab, then A: The UK Grand Opening is anticipated to take place
click ‘View Coupons’. 24th–25th June.
Q: Can I claim my membership fee when I purchase a Q: Where can I purchase tickets for the event?
Premium Pack? A: Up until 15th May, you can go to TicketList.co.uk/
A: The membership fee discount for the Premium Pack is Isagenix to purchase your tickets for the event. From 16th
automatically credited in your account when you place May onward, tickets will be available to purchase in your
an order. Back Office.
SHIPPING Q: What can I expect at the event?
Q: When can I expect to receive my order? A: At the grand opening, you can expect to see the launch
of brand-new products, promotions and incentives that
A: The standard delivery time is three to four days. are coming to the UK. You’ll also receive world-class
However, due to the anticipated high volume during the training from top leaders on our products and on the
first month, please expect longer delivery times. business.
Q: How can I track my package?
PROMOTIONS
A: Your tracking number will be available in your Back
Q: Will the UK have any promotions that begin 15th May?
Office after 24 hours of your parcel being shipped.
A: Yes, Isagenix UK will launch the IsaRally Las Vegas and
Q: What is the cost of shipping? the IsaBody Challenge.
A: The cost of shipping is £8.99 for the first 32 kg. Anything
Q: What is the IsaRally?
over the 32 kg will be charged the full £8.99 again.
A: This contest will provide you with the opportunity to
win a trip to Las Vegas to attend our global Celebration
CUSTOMER SERVICE
event in August. For complete details, refer to the
Q: What is the UK Customer Service Number? IsaRally flyer.
A: 0808 189 0490.FAQ
Q: What is the IsaBody Challenge?
A: The IsaBody Challenge is a 16-week total-body
transformation Challenge for Isagenix Associates
and Preferred Customers. Because we believe that
transformations are for everybody, we award all who
successfully complete their IsaBody Challenge with an
IsaBody T-shirt and £150 product coupon. You may
also be crowned the grand prize winner! For more
information, visit UK.IsaBodyChallenge.com.
OTHER
Q: Where can I get regular updates on Isagenix in the UK?
A: We post regular updates on products, promotions,
events and more at UK.IsaFYI.com, and you can also
subscribe to receive emails by entering your email
address at the top of the webpage. We are also on
Facebook (@IsagenixUK), which you can like and follow
to stay up to date on what’s happening in Isagenix UK.
Q: Why does UK.IsaFYI.com look different than all the
other international IsaFYI sites?
A: The UK version of IsaFYI is the first to be launched in
this new layout. All other markets will be migrated over
to the new style over the next few months. All the same
great information is provided – we’ve just made it look
better and easier to navigate!PRE-LAUNCH MESSAGE GUIDELINES
Do’s & Don’ts When Sharing News About the U.K.
We are glad that teams are spreading the word on social media and through their networks; however, we want to emphasise
how important it is that everyone is using the proper messaging so as not to confuse or mislead our Customers.
WHAT DOES PRE-ENROLMENT MEAN? FINALLY, A FEW VERY IMPORTANT “DON’TS”
• A way to help you organise your contacts and begin • Please don’t offer free Memberships or discounted
designing the structure of your future team. products as an incentive to pre-enrol. If you state that
there is no fee associated with the pre-enrolment, you
• Allows you to hit the ground running when we open.
must also disclose that a Membership fee may apply
• Allows Customers to secure a position but, once the when the market opens.
market opens, each pre-enrolee will be required to
• Please don’t imply that joining now will secure new
agree to the market terms and conditions and pay
Customers a better position on your team. The U.K.
the requisite Membership fee at that time.
is a huge market with plenty of opportunities for
everyone, so there is no need to offer potential
WHAT DOES PRE-ENROLMENT NOT MEAN? Customers anything more than pre-enrolment at this
time. Additionally, you may not suggest that enroling
• Does not mean we are already opened in the U.K.
with you will ensure early delivery of product or
• During this pre-enrolment phase, we are not other advantages. Don’t use ‘be first’ language.
accepting Membership fees, paying commissions,
• Please don’t create marketing materials or videos
or selling product to anyone who is lining up to join
(including internal team training materials) or
Isagenix in the U.K.
hand out marketing materials from the U.S. or any
IMPORTANT: It is critical that we not give the impression that Isagenix other country. Products and promotions vary by
or any of our Associates have been, or are currently doing business
in this market. While Isagenix uses the word “pre-enrolment” to country, and we need to manage expectations for
describe the process of capturing future Customer information, the the U.K. launch. Presentations and videos may not
more accurate word is “pre-launch.’’ We suggest that, in public-facing be made until we publish the official U.K. Isagenix
social media, you ask interested parties to contact you. Once you are
communicating directly, you can ensure that they understand the Compensation Plan, product listing and claims.
process and timing for full enrolment.
• At this time, you may not use any website or
social media platform to solicit Customer contact
WHAT TO SAY IN PUBLIC FACING MESSAGES information. You must have a pre-existing
relationship with anyone you attempt to enrol during
Examples of what you SHOULD use: the pre-enrolment period.
• U.K. – Coming Soon! Want details? Call me!
• In line with current advertising policies, do not use
• I’m so excited that the company I’m aligned the Isagenix name or any other Isagenix trademark
with just announced that it will be launching in any domain name, paid search advertising, social
in the U.K. soon! Message me for details! media profile or group name, or place social media
• Exciting news! Isagenix is coming to the U.K.! ad campaigns targeted to U.K. residents.
Contact me to learn more. • Please do not promote Isagenix in public forums or
• Count down to the U.K. launch… groups. (Note: this does not apply to posts on your
personal social media profile, which are only visible
Contact me to learn more about the
to your current social media contacts.)
upcoming “Isagenix Invasion.”
• You may not create a pre-enrolment position for
any Customer without their consent. You must
Examples of what you should NOT use: communicate with every Customer by email, phone
• I just enrolled 3 new Customers in the U.K.! or social media direct message prior to enroling.
Are you ready to join?
• Do not disclose the number of pre-enrolees you have
• U.K. friends, are you ready to sign up? obtained during the pre-enrolment period or discuss
I have all the details. Join today! the number of Customers that you have on your
• Taking new Customer sign ups right NOW team on social media or otherwise.
for the U.K. • Don’t disclose or otherwise communicate potential
• Sign up now for Isagenix in the U.K. and ranks achieved during the pre-enrolment period.
get a free Membership. • You may hold a meeting for your personal contacts;
however, you may not publicly discuss or promote the
• Registering now for Isagenix U.K.!
meeting through any medium, including your personal
Don’t miss out on this opportunity.
social media account or closed social media group.
Check IsaFYI.com/International to stay current on additional products and promotions
that may become available in the U.K.
If you have any questions, please contact compliance at
ComplianceUK@IsagenixCorp.com, or email Customer Service
at CustomerServiceUK@IsagenixCorp.com. They, along with
the entire Isagenix team, are here to help you be successful!BIO DETAILS
Leadership
Peter Kropp
General Manager of Europe
Peter is a multilingual senior executive leader within the direct sales industry
with a 20-year successful track record in international business development.
He has specialised in strategic sales and marketing development, has
exceptional team management skills, and is knowledgeable in global
operations and finance. With award-winning, creative programme and
project management experience, Peter is skilled in leading multimillion-
dollar organisations to success year after year.
Kevin Denham
Sales Director of Europe
Kevin brings experience from two key industries to Isagenix and has been
in network marketing for over eight years. Prior to working with Isagenix,
Kevin was a senior sales manager for Western Europe and a business
development manager in the network marketing industry. Kevin also has
12 years of experience in the fitness industry as a fitness consultant, personal
trainer, sales and marketing manager and general manager of four health
clubs in the UK. Outside of work, Kevin enjoys spending time with his three
children and has a keen interest in extreme obstacle racing.
Contact Information
CUSTOMER SERVICE
UK:
Freephone 0808 189 0490
Hours of operation:
Monday – Friday, 9 a.m. – 6 p.m. GMT
You may also send an email to CustomerServiceUK@IsagenixCorp.com.
Australia and New Zealand:
300-651-979
Hours of operation:
Monday – Friday, 8 a.m. – 6 p.m. AEDT
United States and Canada:
855-455-5021
Hours of operation:
Monday – Friday, 8 a.m. – 9 p.m. EST
PRE-ENROLMENT SITES
16-94NB08UK-E • 052217
• JoinIsagenixUK.co.uk
• JoinIsagenixUK.comYou can also read
