Volume 2, Issue 1 2021 - Road Angels

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Volume 2, Issue 1 2021 - Road Angels
Volume 2, Issue 1 2021
Volume 2, Issue 1 2021 - Road Angels
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 Tyre Change       Towing   Jumpstart   Key Retrieval   Flat Battery   More    Vehicle
                                                                              Extrication
Volume 2, Issue 1 2021 - Road Angels
WWW.ROADANGELS.INFO                                            ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

                                                                               IN THIS ISSUE
                                                                       Road Angels invests in state of

                                                                       the art vehicle extrication tools      2

                                                                       Rescuer Adventure Tales                3
         WORD FROM EDITOR
 Welcome to the fourth edition of Road Angels Files- the very          2020 Overall winners                   4
 first issue of 2021. This promises to be yet another interesting
 and unpredictable year- but as always, the Road Angels crew
 thrives on embracing the unexpected and making a plan.                Kilo Kilo and Dollar Value King        6
 When we started publishing this newsletter we did not predict
 that it would become a regular feature on the motoring calen-
 dar. However, we have come far and we have managed to                 Predict & Win                          7
 publish the newsletter regularly over the past year. We hope
 that you are finding the different articles in the newsletters to
 be of interest and we look forward to receiving your sugges-
                                                                       Valentine’s Day competition            8
 tions for future issues so that this newsletter becomes more
 relevant and covers the topical issues you want to read about.

 This issues covers the following: a feature on vehicle extrication,
                                                                       Before you travel                      9
                                                                       What to check on your motor vehicle?
 the latest addition to the bouquet of services offered by Road
 Angels; a feature on Zimbabwean Formula 1 aspiring driver
 Axcil Jefferies, what you need to know about airbags and the          The 4-1-1 on airbags                   11
 necessary checks required before embarking on a journey.

 Team Road Angels would like to wish you safe driving as you           Axcil Jeffries                         12
 navigate the Zimbabwean roads - nationwide.                           Going the distance

 Please give us feedback on this issue- we would love to hear          Inspirational Quotes                   13
 from you. Happy reading. -
                              OS

                                          PIC OF THE MONTH

                                       New to the RA fleet - Hono
Volume 2, Issue 1 2021 - Road Angels
WWW.ROADANGELS.INFO                                             ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

R
     Road Angels (Pvt) Ltd which has become the                  This scenario was what led the Road Angels marketing
     eminent name in the Roadside Assistance and                 team to explore the best way to avoid such repeated occur-
     recovery sector has once again shown that it is at          rences. Mr. Sasha Chikwanda, the Business Development
     the cutting edge of innovative as it has invested in        Angel stated, “As Road Angels, our core business is the
state of the art Vehicle Extrication tools that enable the       recovery of motor vehicles. However, the increasing number
Rescuer to free trapped accident victims in the shortest         of accidents where occupants of cars involved in a collision
possible time. This new product has been a long term             were trapped in their vehicles and the emergency services
goal for the organisation as it is imperative for a reputa-      in our country did not have the equipment to free them
ble Roadside Assistance company to offer the full                inspired us to invest in Vehicle Extrication tools. We realized
spectrum of Vehicle Rescue services available in the             that as the leading Roadside Assistance company that we
industry.                                                        now needed to expand our services and not only focus on
                                                                 rescuing vehicles but also rescuing helpless passengers
Vehicle Extrication is the process of removing the vehicle
                                                                 should the need arise.”
from around the trapped accident victim when the vehicle
occupants cannot exit the vehicle in the normal way as the
                                                                 Mr. Chikwanda also added that the Rescuers had also gone
doors or windows are jammed shut or there is potential
danger should the passengers or drivers exit the vehicle in      for training on how to use the extrication equipment
the conventional way. This should be done in a way not to        correctly so that they would be able to deal with any
injure the vehicle occupants.                                    eventualities when they arise. Speaking on the cutting
                                                                 equipment’s capabilities, Mr. Chikwanda said, “We now
At inception, Road Angels realised that Vehicle Extrication      have the capacity to free trapped passengers in any type of
was an important part of the towing and recovery industry        sedan, single cab, double cab, SUV, minivan or any other
and that there would be a need to invest in equipment            light motor vehicle in accidents anywhere in Zimbabwe.
which could be utilized at accident scenes. There was a          This is indeed an exciting development in the Roadside
realization that the Road Angels Rescuers were sometimes         Assistance sector- ‘cutting edge’ technology as it were- no
called to an accident scene where there were occupants           pun intended.”
trapped in the vehicle and the other emergency rescue
service providers did not have adequate equipment to             Contact the Road Angels Marketing team for more details
extricate the vehicle occupants. This led to unnecessary loss    on this new product on 0772 122 122- we are there to serve
of lives or injuries more serious than would have been           and Save you.
suffered had the victims been extricated earlier.

 2       Volume 2, Issue 1 2021
Volume 2, Issue 1 2021 - Road Angels
WWW.ROADANGELS.INFO                                        ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

Rescuer Adventure Tales                                                                         By Wezhaz - Oswell Chaipa
                                                                                                Somewhere in Mwenezi

    the land cruiser was completely submerged in the river

                            The road was one muddy              Mapping a way forward with members of the surround-
                             and a slushy mess after             ing community who decided to be part of the rescue
                               several days of rain                                   efforts

                         Time for some serious               To move the truck out of the water we had to use the
                              roadworks                                     tractor as a pivot point

                           Wezhaz closely
                             assesses the
                             submerged
                        landcruiser- this was
                            going to be a
                       challenging task as the
                         car keys were swept
                       away by the water and
                       the steering wheel was
                                locked                 Victory and success at last- the truck was successfully extracted
                                                           out of the muddy water- no job too big for Road Angels

           “We do not stop when we are tired - we stop when we are done”

                                                                                         Volume 2, Issue 1 2021       3
Volume 2, Issue 1 2021 - Road Angels
2020 Overall
WWW.ROADANGELS.INFO                                           ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

                                                                            Kilo Kilo Kings

Winners
And the top achievers are …
The results are in and the overall winners for 2020 have
been collated and compiled. The results are based on the
number of kilometres achieved by each Rescuer in each
region, the most revenue by a Rescuer, the highest grossing
Controller in terms of revenue realized and also an anony-
mous vote to select the best well turned out Rescuer and                    Northern Region
the most hardworking office administration person.                            (Harare and Karoi)
The winners have their say below on why they won and               Presenting the 2020 Kilo Kilo king - Joseph
what inspired them.                                                Mungosho - this is a fitting crown for a

            Kilo Kilo Kings
                                                                   Rescuer who has        performed    consistently
                                                                   throughout the year

                                                                   I feel so grateful for being declared a winner
                                                                   among many other Rescuers. I am so happy
                                                                   and wish to surpass the target again in 2021

                                                                   I think I won because of the effort I put and the
                                                                   sacrifices I make to keep the engine moving
                                                                   and also my endeavor to ensure that I rescue
                                                                   customers safely and I am always on time.

                                                                   Controller of the year
               Eastern Region
      (Masvingo, Mutare and Chiredzi)
    The Eastern Region is well represented by
    Oswell Chaipa - he knows that the
    customer is King

    I am feeling good and I am happy. It is a clear
    indication that I am working hard and also
    that my efforts are being rewarded. There are
    many experienced and hardworking drivers at
    Road Angels so being declared a winner
    among such is a great achievement.                            Albert Nyahuke is ready to serve and is
                                                                  always polite on the controller’s desk. He
    I work in one of the branches outside Harare. I               focuses on closing the sale, so do not make the
    think I won because I realized that the                       mistake of enquiring for a quotation while he is
    business goes up and down but my efforts                      on duty- he will close the sale!
    have to be focused on keeping the
    momentum going. I always strive to make
    sure that my vehicle is clean, and in good                    Ndiri kufara chose nekuva best Controller of
    working condition and ready for any job that                  the year. I think I won this through hard work
    might come. My efficiency is the best                         and this contributed to the growth of the
    marketing tool for me.                                        company’s revenue.

4       Volume 2, Issue 1 2021
Volume 2, Issue 1 2021 - Road Angels
WWW.ROADANGELS.INFO                                ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

   Heavy tow & Smartest rescuer                                  Kilo Kilo Kings

                                                                        Region 3
 He has swag and is always well turned out-              (Bulawayo, Beitbridge and Gweru)
 Obert Lemon is always looking smart in his             The city of Kings crown goes to Mesoembiri
 Rescuer’s uniform, and this also extends to his
 customer service. No wonder he also scooped            Mucheche - he will only rest if the target has
 the Heavy Tow Kilo King 2020.                          been achieved.

                                                       I feel excited and humbled by the
I am very proud of myself for being declared a         acknowledgement by management of my
winner. I won because I always work hard               hard work. This is a great achievement more
without being constantly supervised. Kazhinji          so one which was achieved in the difficult
pfungwa dzangu dzinogra dziri pamushando.              2020 year.

On being declared the smartest rescuer, all            I won by God’s grace and also because I went
the credit goes to my lovely wife who takes            the extra mile in all my work. I was always
good care of me and makes sure that all my             ready and willing to work and that paid off.
belongings are clean and I am well turned out

                                                             Hardest Working
before I go to work.

  The Dollar Value King                                                office/ admin

                                                       Tatenda Chitsike is always on the ball and
                                                       goes the extra mile to achieve set out goals -
 Trevor Makoni is all about the money - and            he is self -driven and he does not rest until he is
 he doesn’t rest until the target is met               done.

 I feel excited for being declared the 2020            I feel very happy for having been given such
 Revenue winner. I won because I am all about          an honour. I always go the extra mile when
 the revenue- that is my focus!                        carrying out my duties and this has paid off.

                                                                             Volume 2, Issue 1 2021      5
Volume 2, Issue 1 2021 - Road Angels
Kilo Kilo and Dollar Value King
WWW.ROADANGELS.INFO                                           ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

        he Kilo Kilo king award is given   over the given month. However,
    to the Rescuer who has attained        it is important to point out that
    the highest number of kilometres       these awards are only awarded
    during rescue operations for the       to the drivers who will also have
    particular month. This is regional-    shown great customer service
    ly based in recognition of the         in their day to day duties- and
    unique characteristics of each         this is to both internal and
    region. The Revenue King is            external customers.
    awarded to the rescuer who
    accumulated the most revenue

                                                                                              Feb 2021
                                                                                    Paul Katsande

                     Dec 2020                               Feb 2021
           Walter Sayirai                      Tafadzwa Gurajena
         Southern region (Bulawayo,
           Beitbridge and Gweru)
                                              Region 3 (Bulawayo, Beitbridge
                                                        and Gweru)
                                                                                              Jan 2021
                                                                                Innocent Mukwananzi
                                                                                   Eastern region (Masvingo,
                                                                                     Mutare and Chiredzi)

                                                          Dec 2020
                      Dec 2020                            Jan 2021
                      Jan 2021                            Feb 2021
                                                    Obert Lemon                               Feb 2021
           Trevor Makoni
                  Heavy Tow
                                                          Heavy tow             Leonard Nyakane
                                                                                 Region 1 (Harare and Karoi)

               Dec 2020                                 Jan 2021
                                                                                              Dec 2020
               Jan 2021                              Valentine                                Jan 2021
        Joseph Mangosho                             Masiyandima                    Oswell Chaipa
                                               Region 3 (Bulawayo, Beitbridge     Eastern region (Masvingo,
         Region 1 (Harare and Karoi)
                                                         and Gweru)                 Mutare and Chiredzi)

6       Volume 2, Issue 1 2021
Volume 2, Issue 1 2021 - Road Angels
Predict and Win - Soccer Challenge
                              Soccer is known as the most beautiful game the world over- well Road
                              Angels decided to cement that saying by offering three winners who
                              predicted the correct score in the Manchester vs Chelsea soccer game
                              $1000 FREE airtime for correctly predicting the score for the
                              Manchester United vs Chelsea. Congratulations to Tafadzwa, Tarisai
                              and Tinashe on winning.

   Tafadzwa Chipuriro   Tarisai Zanda's sister- flanked by Sasha and   Tinashe Gangarawe flanked by Sasha and Kelley
                           Kelley (Road Angels marketing team                      (RA Marketing team)

                                                                                   Volume 1, Issue 3 2020              7
Volume 2, Issue 1 2021 - Road Angels
WWW.ROADANGELS.INFO                                              ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

    Valentine’s Day
    competition

    Road Angels had a Valen-
    tine’s day promotion where
    they asked their followers
    on social media to share
                                                                   got back into the car it wouldn't start. I didn't know what
    with Road Angel followers                                      to do and to be frank with you I am that kind of guy who

    their most embarrassing                                        knows nothing when it comes to fixing cars. I opened
                                                                   the bonnet and pretended as if I was doing something
    car breakdown story which                                      to rescue ourselves from the unfortunate predicament

    they had with their bae.                                       but honestly I was blank and was doing nothing there. I
                                                                   tried to start the car as if I had done something but it
    Brighton Lumbilana’s story                                     couldn't start. We were there for about three hours and I

    was selected by the Market-                                    was now under pressure since it was late for the girls to
                                                                   be out at that time. All along the ladies were in the car
    ing team panellists and he                                     sharing some jokes and enjoying themselves oblivious

    won himself an i-pad.                                          of the situation. After seeing how troubled I was the
                                                                   ladies came to check on me.
    Below is his story.
    ‘Love is so sweet and especially when everything seems         One of my girlfriend's friend asked what was the
    to be in place- like you have a car, a decent pocket and a     problem and with some little bit of confidence I said, ‘’ I
    nice taste when it comes to romantic places. As you            think it’s the alternator that is not charging.’’ The girl
    know girls love to show-off to their mates that they have      asked me the to stand aside so that she could get a look.
    the perfect Mr. Right and things are working out well for      After a close assessment she noticed the main fuse had
    me.                                                            got burnt. She took a soft electrical wire and bridged the
                                                                   fuse. She asked me to start the car and guess what-
    It was one Saturday morning and I choose to take my girl       yes it started!
    for a cruise. She opted we go to the lake and she invited
    her two friends to go with us. We had some wonderful           We continued with our journey back home and I was
    moments and all went well- that was a day well spent           quiet all the way as I was very embarrassed to have been
    and my woman was very much proud of me. We were                shown up. However, to the ladies it wasn’t a big deal.
    having a whale of a time the whole day till the unpleas-       That's was my most embarrassing car breakdown
    ant and dark clouds spoiled our journey back. On our           moment I had with my bae - and we always laugh about
    way back we parked on the roadside to refresh. When I          it - well she does more than me. ’

8       Volume 2, Issue 1 2021
Before         you     travel
WWW.ROADANGELS.INFO                                           ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

What to check on your motor vehicle?
                        Lights                                   more than four times before it holds the car. Any more
Check that all lights are working as you might have to           than that deserves the attention of a mechanic.
travel at night or in misty conditions. Check brake lights
as well to make sure they are functional.                        The footbrake should also be checked as the driver
                                                                 should be able to stop the vehicle when he brakes. The
                       Wipers                                    vehicle should also not veer to the sides. Any faults as
Wipers can be tested by using windscreen washers to              indicated should be checked by a mechanic.
squirt water and to clean the windscreen. It is important
to check that the wipers are clearing all the water and                          Oil and coolant
not leaving streaks on the screen which can potentially          Open the bonnet and check the oil, water, battery water,
lead to obstruction of vision.                                   brake fluid and coolant levels. If they are low top them
                                                                 up.
              Wheels and tyres
Check that the tyres are properly inflated and that there                                Leaks
are no bubbles or visible signs of damage on all the tyres.      When puddles of oil or coolant are left on the ground
Also check that the tyres are still usable by using the          after a vehicle is moved, this indicates that there is a
tread depth indicator on the tyres as there is a danger of       leakage of one of the pipes in the bonnet. Therefore, it is
tyres bursting on the long journey if they are too worn          necessary to do a thorough check as assess the source of
out.                                                             the leakage.

                    Spare tyre                                                   Steering wheel
It is important to check that the spare tyre is properly         Check that the vehicle is not pulling to the left or to the
inflated and that it is not worn out, so that the spare          right when the vehicle is supposed to be driving straight.
can be a suitable replacement should it become                   Should the vehicle be veering to the side, this indicates
necessary. The tools for tyre change are also essential          that the vehicle requires wheel alignment.
such as a jack
and a spanner- these should be working properly.
                                                                                      Source: News 24
                       Brakes
Check that the hand brake is working properly. Mechan-
ics recommend that the handbrake should not click

                                                                                            Volume 1, Issue 3 2020       9
WWW.ROADANGELS.INFO      ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

             Valentine’s Day
             competition

                      COVID

                                                  Volume 1, Issue 3 2020   11
The 4-1-1 on airbags
WWW.ROADANGELS.INFO                                               ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

There are some elements of the car which are                           How does the airbag prevent injury?
taken for granted until one is involved in an                       The airbag works by cushioning the car occupant from
accident- air bags are one such feature of a vehicle                hitting the front and the sides of the car and getting
as these are invisible to the car occupants until they              severely injured. It works in conjunction with a seat belt,
are inflated when there is a collision. However,                    with the seat belt restricting sudden movement forward,
airbags are one of the most important car safety                    while the airbag prevents the car occupant from directly
features which can literally save lives in the event of             colluding with the steering wheel, the dash board or the car
an accident.                                                        seat in front. This ultimately prevents serious injuries to the
                                                                    head or even death.
                What is an airbag?
Air bags resemble a pillow and inflate immediately when             As a safety precaution, because airbags are fitted in the
there is a collision. It is made up of three components: an         front seat, it is important to place rear facing car seats in the
inflatable bag made of nylon fabric which is fitted in front of     back seat to avoid serious injuries to babies and toddlers.
the passengers and more recently at the sides, knees and            The back seat is the safest for children.
the roof of the car in some car models. The airbag has an
impact sensor which immediately sends signals to the bag
to inflate in the event of a crash. The airbag quickly inflates
due to a chemical reaction in the bag which generates               The idea of using a giant balloon in the car to prevent
nitrogen leading to the bag’s inflation. When the body              injuries from sudden impact has been there since 1950.
touches the bag, the gas in the bag quickly disperses and           General Motors' Oldsmobile Toronado was the first
the bag deflates and this process takes less than 1/25th of a       domestic US vehicle to include a passenger airbag. GM
second. The airbag is only deployed when the car senses a           marketed its first airbag modules under the "Air Cushion
sudden deceleration - a force equal to hitting a stationary         Restraint System" name, or ACRS.
solid object at a speed of more than 25km.                          (Wikipedia)

                                                                                                  Volume 1, Issue 3 2020       11
Axcil      Jeffries
WWW.ROADANGELS.INFO                                         ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

Going the distance         Road Angels always celebrates          at the end of the season, taking pole position at Sepang
                           home grown talent, and this issue      and Okayama. He also won two races at Sepang and a
                           of Angel Files is no different. This   total of 12 podium finishes. He followed that in 2010 with
                           time we profile Axcil Jeffries a       a limited schedule where he also performed well with
                           Zimbabwean born, Formula 2 driver      two wins and four podiums. In 2012, he had eight top ten
                           who is based in the United Arab
                                                                  finishes.
                           Emirates currently working as a
                           racing driving instructor at Yas
                                                                  One of his career highlights is when, in 2015, he became
                           Marina Circuit.
                                                                  the first Zimbabwean and African to test in modern day
                                                                  Formula 1, when he was invited by a Formula 1 team to
                           All of Axcil Jefferies’ actions have
                           been geared towards his goal of        test two different F1 machines, namely a Jaguar V8 and
                           finally driving on the Formula 1       an Arrows V10 formula cars. Consequently, Jeffries is the
                           circuit. In 2009, Axcil Jeffries       most qualified race instructor in the Middle East as he is
                           became the first Zimbabwean to         the only person who has driven Formula 1 machines and
                           take part in a Formula 2 racing        also completed in the GP2 which is the final current step
                           meet. He performed exceptional-        towards F1.
                           ly well and finished third overall
                                                                  Recently in January 2021, Jefferies claimed victory at the
                                                                  Hankook 24 H race in Dubai at the Dubai Autodrome in
                                                                  Dubai UAE. This was an endurance race comprising of
                                                                  250 drivers and 54 cars. Jefferies was placed first together
                                                                  with Frenchmen Fatien, Jaminet, Andlauer and Ferte as
                                                                  they triumphed over other international drivers.

                                                                  Axcil has proved to be highly marketable as he has served
                                                                  as brand ambassador for Toyota, Castrol, BMW, PUMA,
                                                                  UVEX and AFRIHYPE illustrating that he has high poten-
                                                                  tial for sponsorship. Jeffries’ ultimate aim is to race on the
                                                                  Formula 1 circuit which requires a high level of sponsor-
                                                                  ship. Asked to comment on what his main goal is Axcil
                                                                  said, “I am a professional and passionate driver and my
                                                                  goal is to race in F1 and put Africa on the motorsports
                                                                  map!” So far the sponsorship and the chance to race on
                                                                  the Formula 1 circuit has proved evasive but with Jefferies
                                                                  determination and drive, this goal is likely to become a
                                                                  reality soon.

                                                                  Jeffries holds an apprenticeship in advanced Sporting
                                                                  Excellence obtained between 2010 and 2011. He went on
                                                                  to study a degree in Sports Science and Performance,
                                                                  Business Studies also showing his commitment to
                                                                  advancing his academic prowess.

                                                                             Awards
                                                                   2021 Winner of Dubai 24 Hours

                                                  2012 Award for Ten Outstanding Persons of Zimbabwe by JCI

                                               2010 Winner of MSA Scholarship & Appointed as Academy Driver

                                                            2009 Winner of Formula BMW Scholarship

                                                       2009 Appointed as Childline Goodwill Ambassador

                                                  2006-2008 Appointed as Toyota Castrol Development Driver.
                                                                                                                                       Source
                                                                                                                                    Wikipedia
12    Volume 2, Issue 1 2021                                                                                                          Pindula
                                                                                                                                   The Herald
Before you travel
WWW.ROADANGELS.INFO                          ANGEL FILES - THE OFFICIAL ROAD ANGELS NEWSLETTER

               INSPIRATIONAL QUOTE FOR
                       SUCCESS
                      A tiger does not shout its tigritude, IT ACTS!
                                    - Wole Soyinka

             Until the lions have their own historians, the history of the
                          hunt will always glorify the hunter
                                  - Chinua Achebe

                I have learned that people will forget what you said,
               people will forget what you did, but people will never
                           forget how you made them feel
                                   -Maya Angelou

             A man who says “I have learned enough and will learn no
             further” should be considered as knowing nothing at all
                                 - Haile Selassie

             Africa’s story has been written by others; we need to own
                  our problems and solutions and write our story.
                                   - Paul Kagame

                                                                      Volume 1, Issue 3 2020   13
VEHICLE RESCUE
    &        EXTRICATION

  We cut open any vehicle to
retrieve the prize, YOUR LIFE
   Tyre Change   Towing   Jumpstart   Key Retrieval     Flat Battery   More       Vehicle
                                                                                 Extrication

Emergency Numbers: 0772 122 122                       0732 122 122            0713 122 122
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