Volunteer 2022 Cookie Program - Adventure Packet
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2022 Cookie Program
Volunteer
Adventure Packet
Kiana
is our
2022 program
Mascot!
This Volunteer Adventure Packet includes information to support Girl
Scouts during the 2022 Cookie Program—GSNorCal's premier girl
entrepreneurship and financial empowerment program.
Program guidance and deadlines are subject to change—edits will be shared in weekly communications January 5—March 30.
Table of Contents
Powered by Product/Data Flow and Systems …………………………….. page 2
Key Program Updates ……………………………………………………….. page 3
Resources for Success .……………………………………………………….. page 4
December …....……………………………………………………………….. page 5
January ………………..………………………………………………………. page 6
February 1 - 14 …….…………………………………………………………. page 7
All About Booths ………….……..……………………………………........... page 8
February 2 - 28 …………………………………………….……...………….. page 9
All About Cupboards ……….………………………………………………. page 10
March 1 - 27 ……….…………………………………………………………. pages 11 -12
March 28 - June ……………………………………………………………… page 13
eBudde SU How To’s ……………………………...……………………….. pages 14 - 15
eBudde Troop How To’s ……………………………………………………. pages 15 - 16
Digital Cookie How To’s …………………………………………………… page 17
eBudde Booth Coordinator How To’s ...…………………………………... page 18
eBudde Cupboard How To’s ………………………………………………. page 19
GSNorCal Product Team
Product Program Manager Maria Gonzalez mgonzalez@gsnorcal.org (800) 447-4475 x5002
SUs: 201, 202, 206, 207, 301, 302, 303, 305, 307,
308, 309, 310, 601—671 1650 Harbor Bay Parkway Suite 100, Alameda, CA 94502
Product Program Manager Minda Azevedo mazevedo@gsnorcal.org (800) 447-4475 x5004
SUs: 101—112, 142, 203, 205, 342, 345, 346, 347, 362,
382, 384, 387, 388, 389, 390, 392, 393 4825 Old Redwood Highway, Santa Rosa, CA 95403
Product Program Manager Gwen Shapiro gshapiro@gsnorcal.org (800) 447-4475 x7013
SUs: 125, 127, 128, 133, 320, 321, 322, 323, 324,
326, 327, 328, 329, 332, 703—735 3203 “T” Street, Eureka, CA 95503
Romie Carrasco rcarrasco@gsnorcal.org (800) 447-4475 x5007
Operations Manager, Product Program
1310 S. Bascom Avenue, San Jose, CA 95128
Aria Davis adavis@gsnorcal.org (800) 447-4475 x5001
Project Coordinator, Product Program
1650 Harbor Bay Parkway Suite 100, Alameda, CA 94502
Christine Dhondt cdhondt@gsnorcal.org (800) 447-4475 x5005
Sr. Director, Product Program
1650 Harbor Bay Parkway Suite 100, Alameda, CA 94502
1
Powered by Product
Running their own cookie business reminds girls that they're capable of making any adventure possible!
The Cookie Program also supports over 60% of our GSNorCal budget in a typical year, and now even more
given the pandemic after we lost other revenue generating activities, with closed retail shops and cancelled
camps and programs. Optional troop and girl participation will be important indicators of our ability to
continue to invest in pandemic recovery, girl programs, volunteer support, camp proprieties, and more.
56% of each cookie package sold supports member services and infrastructure for 38,000 girls and
volunteers across our 19 counties and 648 zip codes:
• High-quality, affordable virtual and in-person programming
• Camp and program property maintenance, including forest management
• Staff, insurance, rent, utilities
• Information technology
• Volunteer screening, training, and support
• Website and marketing
• Investments in equity, including financial aid, staff-supported troops, and community and path to camp programs for girls
who live in low-income communities
Data Flow and Systems
Information from MyGS loads
into eBudde and Digital Cookie
eBudde app has same functionality as every Tuesday and Thursday. Digital Cookie app is used by
eBudde desktop for volunteers on the go • Registered girls girls after shop is approved and
• Caregiver emails published for customer payments
• Volunteer names/emails
Volunteers use eBudde for: Girls use Digital Cookie for customer
• Payments from girls for packages orders:
not sold through Digital Cookie • Captures customer data for next year
• Physical cookie inventory to girls • Payments + Pkgs transfer to eBudde
• Pkgs sold by girls at booths • DON orders
• Pkgs to fulfill IN-HAND • SHIP orders
and DLVR orders • Payments transfer to eBudde
• Selecting reward choices • IN-HAND orders
• Communications • DLVR orders
*Click for a 3 minute video
2 Return to Table of Contents
Key Program Updates
Girl Scouts Volunteers
New cookie: Adventurefuls added to lineup for a total Troop proceeds: Reduced the troop per girl average
of 9 varieties (10 varieties with Care to Share donations) required to earn $0.85 proceed level by 95 pkgs/girl
All packages $6: Specialty varieties decrease from $7 Initial Order: Strong recommendation to place an
and core varieties increase from $5 Initial Order to ensure girls have access to inventory
and tools to run their business
National Girl Scout Cookie Weekend: Three days of Customer questions: Support to explain the new $6
$5 flat rate shipping for online customers subsidized price, Palm Oil Toolkit, Cookie FAQs, Girl Scout FAQs
by GSNorCal
Text updates: Opt in to receive Cookie Program texts Booths: Public/Commercial/Business booths are back
between 1/28-3/27; Text Cookies22 to 866-984-0416 with only one day of inside SU boundaries to ensure
Msg & data rates apply. 5 msgs/mo. Reply STOP to end. girls have equitable access to locations. Please refer to
See www.GSNorCal.org/Privacy for more details.
COVID-19 Guidelines on our website.
GSNorCal's exclusive ilovecookies.org Cookie Finder Digital Cookie Troop Link: Approved and Published
now includes Digital Cookie Links PLUS in-person shops auto-generate a ship only link that will be auto-
booths; promoted via paid advertising as THE way to uploaded to ilovecookies.org Cookie Finder
find cookies locally across 19 counties
In-person residential: girls may start residential sales Digital Cookie Payments: All girls should have
and deliveries as soon as they have cookies in hand Digital Cookie shop and app to accept customer
payments. GSNorCal covers all credit card processing
fees.
Sustainability: New recyclable paper packaging for Wednesday Q&As: See calendar for specific topics;
themed rewards and new 'exchange all 60-450+ pkg One time registration click here
rewards' option
Thank you to the following troop and service unit volunteers who represented large and small, urban and
rural service units across council on our 2021 EntreprenHERs Advisory Boards. Their participation and
input was invaluable to designing GSNorCal’s 2022 Cookie Program. We are already looking forward to
next year’s planning and will share invitations in May 2022.
Service Unit Advisory Board Troop Advisory Board
Alison Ridenhour Isabela Telles Andrea Bertero Katie Angarano
Andra George Lisa Pryor Anna Dietrich Laura McNeill
Ann Sorenson Mindy Destro Corby Dale Leda Mares
Bridgette Jacobson Roberta Thomas Dannell Jenkins MC Gaisbauer
Cady Burstein Sandy Wenzel Denise Lasker Megan Hornbecker
Carol Hall Sarah Boyd Dixie Lim Pam Bond
Charissa Ramp Sarah Gaeta Erin Tator Paola Lancellotti
Cheryl Kingham Shelbi Stoudt Heather Rice Sarah Vogen
Dot Frantin Traci Roberti Jackie Callahan Star Blackburn
Elizabeth Fyfe Wanda Earl Jennette Upton Tegan Spencer
Jeff Bailey Thanh Barretto
Jennifer Friesen Trucy Gross
3 Return to Table of Contents
Resources for Success
Cookie Family Guide: Girl-to-Customer and Caregiver support essentials; hits mailboxes January 2022
Volunteer Adventure Packet: Volunteer-to-family and Systems support essentials; virtual/online
GSNorCal.org website: Resources linked in Adventure Packet and supplemental
tools for Girl Scouts
Physical resources distributed from service unit to troop in January 2022:
Girl order cards
Package of Adventurefuls
Care to Share box wraps to display our 'tenth' cookie variety at booths
Empowered by Cookies infographic to display at booths
My favorite Girl Scout adventure table tent for girls to display at booths
People Skills Exercise—an inclusiveness lesson for girls
Receipts to record all payment and inventory transactions
PLUS, service unit teams receive an 8 pack sampler of cookies to share with partners
Resources may also be found at
GSNorCal.org
4 Return to Table of Contents
DECEMBER
WHAT: Launch cookie conversations
WHY: Prepare girls and families for success
HOW: Review resources and timeline
Review eBudde and download eBudde App
Review 2022 Cookie Program Overview
Download and review the 2022 Cookie Family Guide—print version arrives in mailboxes early January
Review Family Meeting Guide
Schedule virtual family meeting:
Encourage girls and families to register for EntreprenHERs in Action Day 1/29 to support success
Confirm caregivers have submitted Caregiver Responsibility Agreement
Confirm yes/no booth participation with each family after reviewing COVID-19 Guidelines
Set a routine inventory check-in day/time with caregivers. Often this is every Sunday evening.
Routine inventory management is key to troop success and ensures no one is left with unsold
inventory.
December 2021
Sun Mon Tue Wed Thu Fri Sat
1 2 3 4
6pm SU Cookie 10am SU Cookie
Kickoff Kickoff
5 6 7 8 9 10 11
eBudde opens to
Volunteers 10am Troop Cookie
Kickoff
12pm Troop Cookie
Kickoff
6pm Troop Cookie
Kickoff
12 13 14 15 16 17 18
10am NEW TROOP
VOLUNTEER Cookie
Kickoff
19 20 21 22 23 24 25
26 27 28 29 30 31
G S N O R CA L CO U N C I L O F FI CE S CL O S E D THIS WEEK
5 Return to Table of Contents
JANUARY
WHAT: Select Booth Sites to Place Initial Order (IO)
WHY: Have full assortment of inventory available for booths and improve supply chain
HOW: Review Booth Scheduler timeline, IO Business Tools for Girls, Troop IO Worksheet
Confirm caregivers have reviewed 2022 Cookie Family Guide
Encourage girls and families to register for EntreprenHERs in
Action Day 1/29 to support success
1/10—1/11: Troops select up to six Booth Sites inside their service
unit; 2 max per business
1/13: Troops place Initial Order in eBudde and assign 1 pkg of
Thin Mints to each selling girl who receives Business Tools
1/13: Troops select Booth Sites without restrictions
1/19: Volunteer access to Digital Cookie opens; check inbox from
email.email@girlscouts.org
1/28: Digital Cookie login emails to families from
email.email@girlscouts.org
1/31: Confirm Digital Cookie shops are Approved and Published with customer emails added to launch 2/1
January 2022
Sun Mon Tue Wed Thu Fri Sat
2 3 4 5 6 7 8
OFFICES CLOSED 5:30pm Q&A: SUs upload Booth
Troop IO & Booth Sites to eBudde
Scheduler
9 10 11 12 13 14 15
Booth Scheduler Booth Scheduler SUs Review Booths Booth Scheduler SUs Review IO and
opens at 8pm: closes at 11:59pm opens at 8pm: Submit by 11:59pm
6 sites inside SU; 2 5:30pm Q&A: unrestricted
per business Troop IO & Booth
Scheduler Troops enter IO in
eBudde by 11:59pm
16 17 18 19 20 21 22
Volunteer Digital
OFFICES CLOSED Cookie access
opens
5:30pm Q&A:
Digital Cookie
23 24 25 26 27 28 29
EntreprenHERS
5:30pm Q&A: Families receive in Action Day
Digital Cookie Digital Cookie setup (formerly Digital
email Day)
6 Return to Table of Contents
FEBRUARY 1—14
WHAT: Digital Cookie shops, in-person residential, and public booths open for business
WHY: Connect cookie-buying customers to GSNorCal entrepreneurs before the opening of booths
HOW: Girls launch digital marketing campaign and use Digital Cookie to accept in-person
payments
2/1: Approved and published Digital Cookie shops auto-upload daily to the ilovecookies.org Cookie Finder
2/1: Girls begin promoting shop links on social media following the
specific platform guidelines
2/1: Troops design Digital Cookie Troop Shop to promote their troop
goals and adventures—Approved and Published shops auto-generate a
ship only link that will be auto-uploaded to ilovecookies.org Cookie
Finder
• Troop volunteers provide approvals and fulfillment coordination for
Digital Cookie Troop Shop Girl Scout Delivery Orders as needed
2/4-2/13: As soon as cookies are in hand, girls may deliver and market
in-person in residential locations
Begin inventory check-ins to ensure Digital Cookie Girl Scout Delivery
orders are being approved and cupboard reorders are planned
2/14: Commercial/Business/Public Booths open
February 2022
Sun Mon Tue Wed Thu Fri Sat
1 2 3 4 5
5:30pm Q&A:
Digital Cookie Cookie deliveries &
shops open for Digital Cookie Girl
business Scout Delivery orders
6 7 8 9 10 11 12
5:30pm Q&A:
Booths & Marketing
Cookies and Business Tools Arrive: SU and Cupboard Deliveries
13 14 15 16 17 18 19
Public 5:30pm Q&A:
Booths National GS Cookie
Open Weekend $5 shipping $5 shipping for $5 shipping for
online customers online customers
20 21 22 23 24 25 26
ACH report pulled
$5 shipping for 5:30pm Q&A:
OFFICES CLOSED
online customers Troop ACH Debit
7 Return to Table of Contents
All About Booths
eBudde Booth Scheduler is used to manage all public booth locations 2/14—3/27
Troops use the Booth Sites tab to reserve sites
1/10-1/11: Troops reserve 6 sites within SU boundaries; 2 max per business
1/13: Troops have unlimited, unrestricted booth site reservation options
Troops review and adhere to Notes section for specific site guidelines
Troops have a printed copy of booth reservation on site at booth
Location information feeds directly into GSNorCal's ilovecookies.org Cookie Finder
The Girl Scout Cookie Program is the most publicly visible activity in Girl Scouting and provides us
Booth Safety a unique opportunity to model leadership by doing our part in reducing community transmission of
COVID-19. Refer to GSNorCal COVID-19 Guidance.
A public booth is a place where Girl Scouts set up a table at a business or other approved public location
to sell Girl Scout Cookies. The majority of public booths are organized by service unit volunteers with
In-person relationships to the community businesses.
Public Booth Family and troop volunteers should not approach major chain retailers to request site access
In-person booths at private residences should not be listed in eBudde
My Sales booths are unique sites for individual Girl Scouts or troops, such as a grandparent's store
or a local high school sporting event, that are not available to other entrepreneurs.
My Sales Reserving a My Sales Booth:
Booth 1. Must receive approval from site manager
2. Troop volunteer requests My Sales site in eBudde
3. Service unit volunteer approves site in eBudde within 48 hours of request—sites outside of requestor's
service unit boundaries will be approved in coordination with relevant SU team
This option also gives girls the opportunity to coordinate pickup of Girl Scout Delivery orders
Drive-thru or
1. Find a location that has a good flow of customers like a church or school parking lot
Pickup
2. Check with property managers before requesting
Booths 3. Enter the drive-thru site in eBudde so it shows in a Cookie Finder search
Hosting booths on social media gives girls a way to achieve their goals and connect with others
Virtual while allowing them to discover new ways to take the lead in their cookie business. Refer to the
Booths Virtual Cookie Booth Guide to see how it works.
Troops should release an in-person booth right away if not able to attend.
Troop volunteers can release the booth from the eBudde Dashboard Calendar.
Releasing
My Sales booths can be released by contacting your SU Booth Coordinator.
Booths
Once a booth is released, it updates in the Cookie Finder AND troops on the
waitlist are notified the booth is available for selection on a first-come, first-serve basis.
Permits, Contracts, and Insurance
Some cities allow booths on city property or sidewalks with a proper permit. Cities should be contacted directly.
If business does not own the property, receive permission from the property owner to host a booth or pickup site.
Girls, Parents, Troops and service units are not legal entities and therefore cannot legally enter into contracts. If
signature is requested, submit to insurance@gsnorcal.org for processing.
If a GSNorCal certificate of insurance is requested by a booth site, submit a request.
8 Return to Table of Contents
FEBRUARY 2—28
WHAT: Initial Cookie Deliveries and cookie distribution
WHY: Get cookies into the hands of customers
HOW: Troops manage inventory levels by transacting packages to girls and placing cupboard
reorders in eBudde
2/2-2/4: Troops confirm Initial Cookie Delivery Pickup with service unit Vehicles Cases
team—recruit volunteers and vehicles as needed
Compact Car 23
2/2-2/4: Troops confirm Initial Cookie Delivery Distribution to caregivers—
recruit volunteers and vehicles as needed Hatchback Car 30
2/4-2/13: Count and sign receipts together, each time cookies change hands Standard Car 35
Reorders are not an exact science, consider how many unsold packages girls SUV 60
have currently and how many booths the girls have scheduled when placing
orders. Service unit teams are the best resource for historical advice. Station Wagon 75
Cupboards will not confirm if order is available—notification if not available Minivan 75
Record sold packages for each girl ASAP in eBudde —troop packages not Pickup Truck 100
transacted to girls are considered UNSOLD and impact replenishment
Cargo Van 200
2/23: eBudde report generated by GSNorCal Product Team for physical
packages transacted to troop to calculate first ACH (see ACH next page)—Total Pkgs Received on Sales
Report
February 2022
Sun Mon Tue Wed Thu Fri Sat
1 2 3 4 5
5:30pm Q&A:
Digital Cookie Cookie deliveries &
shops open for Digital Cookie Girl
business Scout Delivery orders
6 7 8 9 10 11 12
5:30pm Q&A:
Booths & Marketing
Cookies and Business Tools Arrive: SU and Cupboard Deliveries
13 14 15 16 17 18 19
Public 5:30pm Q&A:
Booths National GS Cookie
Open Weekend $5 shipping $5 shipping for $5 shipping for
online customers online customers
20 21 22 23 24 25 26
ACH report pulled
$5 shipping for 5:30pm Q&A:
OFFICES CLOSED
online customers Troop ACH Debit
9 Return to Table of ContentsAll About Cupboards
Over 80 cupboards throughout our 19 counties store and handle product in support of all girls and troops.
Each season, our goal is to sell through all physical packages GSNorCal has invested in—cupboard
inventory will decrease as the program progresses. Inventory management is one of the most challenging
pieces of the program, and communication between Cupboard Managers and Troop Volunteers is key.
Inventory transactions maintained at all times during the program—Cupboard to Troop and Troop to Girl
Initial Cookie Distribution Troops Cupboards
• Agent to SU • Place cupboard reorders • Cupboard to Cupboard transfers
• SU to Troop • Check Cookie Exchange • Agent to Cupboard reorders
• Agent to Cupboards • Transact cookies to girls as sold • Ending inventory < or = to total SU
• Troop to Girls • Zero unsold inventory
Care to Share pkgs
Cupboard Managers:
Support all girls and troops
Partner with GSNorCal Product Team to monitor inventory levels and plan replenishment and/or product transfers
Partner with GSNorCal Product Team to schedule no more than two deliveries from the warehouse per week, due
to delivery agent availability
Warehouse deliveries are scheduled Tuesday-Friday
Cupboard to cupboard transfers may be requested and scheduled anytime
Maintain cupboard transactions in eBudde and verify that physical on-hand matches Current Inventory line at all
times
Ensure product is properly cared for in a dry, cool, clean, pest-free, and smoke-free environment
Exchange damaged packages and/or cases of the same variety
Utilize the eBudde app to easily process troop orders and contactless receipting
Have a goal of fewer remaining packages than the total Care to Share packages sold for their service unit by the
end of the program
Cookies may be ordered in either packages or cases from cupboards
Finalize cupboard transactions by 3/29 so troops may finalize transactions to girls and enter reward choices
Troop Volunteers:
Communicate excess inventory to Cupboard Managers and use Cookie Exchange tab in eBudde to share excess
inventory with other troops
Review cupboard requirements, availability, exchange policy, and safety protocol specifics prior to placing orders
Place orders 72 hours in advance of desired pickup
Arrive during scheduled time to pickup orders
Count and sign receipts for EVERY transaction
Remind girls to turn off out-of-stock varieties for Girl Scout Delivery in Digital Cookie as necessary
Understand not all varieties will be needed as the program progresses. Thin Mints, Samoas, and Tagalongs are a
low-risk inventory variety—remaining in high demand
10 Return to Table of ContentsMARCH 1—15
WHAT: First ACH (Automated Clearing House) Debit to troop accounts week of 3/2
WHY: Ensure initial cookie invoice can be paid and caregivers are managing money collection
HOW: GSNorCal collects $2/pkg for packages transacted to troops
ACH Debit Form
• Troops need form on file with GSNorCal. If troop bank account has changed, please resubmit
• Troops with no bank account—GSNorCal will send a deposit card with instructions for use after 1/23
Troops that accept customer payments through Digital Cookie
may not need the first ACH Debit
Troops are responsible for bank fees incurred for non-sufficient
funds.
Troops can confirm need for ACH by viewing Troop Sales Report
in eBudde—if Total Payments divided by two exceeds the quantity
of Total Pgks Received by the end of 2/23, no first ACH is needed
Caregivers that collect customer money outside of Digital Cookie
should electronically transfer funds to the troop account. If a
caregiver is having issues turning in money, consider not
transacting additional cookies until they reconcile—exchanges/
returns are fine with signed receipts for all transactions
Update caregivers on total packages sold and total monies paid
March 2022
Sun Mon Tue Wed Thu Fri Sat
27 28 1 2 3 4 5
1st ACH Debit
5:30pm Q&A:
Transacting Packages
6 7 8 9 10 11 12
5:30pm Q&A:
Troop Transfers &
Transacting Packages
13 14 15 16 17 18 19
5:30pm Q&A:
Troop Transfers &
Transacting Packages
20 21 22 23 24 25 26
5:30pm Q&A:
First day of Spring Wrapping Up the
one week left! Cookie Program
27 28 29 30 31
Cookie Businesses 5:30pm Q&A: Troops locked out
close Wrapping Up the of eBudde at
Cookie Program 11:59pm: deadline
for troops to submit
ACH Credit
11 Return to Table of ContentsMARCH 1—27
WHAT: Troop Transfers and Transacting Packages
WHY: Ensure no troop has unsold packages and all GSNorCal physical packages are sold
HOW: Troop-to-Troop transfers, cupboard reorders and variety exchanges
Troops with extra cookies should add to Cookie Exchange and notify the local Cupboard Manager.
Cupboard goal is to have fewer physical packages remaining than the SU's total Care to Share
packages—Some varieties may be unavailable in
cupboards, but could still be available on the Cookie
Exchange.
Thin Mints, Samoas, and Tagalongs are a low-risk
inventory variety—remaining in high demand
Continue transacting packages to girls as soon as sold
3/19-3/27: Risk free checkout for troops—unsold packages
checked out during this time may be returned to cupboard
Schedule additional booths as needed to sell inventory
Troops keep in communication with Cupboard Manager as
needed for potential excess inventory
March 2022
Sun Mon Tue Wed Thu Fri Sat
1 2 3 4 5
1st ACH Debit
5:30pm Q&A:
Transacting Packages
6 7 8 9 10 11 12
5:30pm Q&A:
Troop Transfers &
13 14 15 16 17 18 19
5:30pm Q&A:
Troop Transfers &
Transacting Packages
20 21 22 23 24 25 26
5:30pm Q&A:
First day of Spring Wrapping Up the
one week left! Cookie Program
27 28 29 30 31
Cookie Businesses 5:30pm Q&A: Troops locked out
close Wrapping Up the of eBudde at
Cookie Program 11:59pm: deadline
for troops to submit
ACH Credit
12 Return to Table of ContentsMARCH 28—JUNE
WHAT: Package and payment reconciliation in eBudde
WHY: Ensure girls receive hard earned rewards and troop has clear audit trail
HOW: Match signed receipts to inventory and payment transactions and select reward choices
3/28—3/31: Update caregivers on final total packages sold, total monies paid, proceeds earned
3/28—3/31 11:59pm: Submit *ACH Credit form by 3/31 for caregivers with outstanding balances
3/28—3/31 11:59pm: Allocate all sold cookies to girls, including Digital Cookie Troop Link packages—
UNSOLD inventory should be reported immediately to Cupboard Managers
3/28—3/31 11:59pm: Select final earned reward choices
3/28—3/31 11:59pm: Save copy of Sales Report for ACH/end of year reconciliation with bank account
3/31—4/4 11:59pm: SU and Cupboard review and reconciliation
Week of 4/6: Final ACH Debit or Credit to troop accounts
June: Recognition items distributed
*ACH Credit Form (applies only to 4/6 ACH)—Submit for the following:
• Report unpaid parents
• Report stolen product or money
• *Counterfeit bills and related bank fees ($20 bills and under)
*2022 Cookie Program is final season the ACH Credit form may be submitted for counterfeit bills and bank fees
April 2022
Sun Mon Tue Wed Thu Fri Sat
1 2
3 4 5 6 7 8 9
SU’s locked out of Final ACH Debit
eBudde at 11:59pm
June 2022
Sun Mon Tue Wed Thu Fri Sat
1 2 3 4
5 6 7 8 9 10 11
Recognition items
distributed
Return to Table of Contents
13eBudde Service Unit How To’s
Task How To
SU users go to the eBudde app or to cookieportal.littlebrownie.com When logging into
Login to eBudde eBudde use the same email address you use when signing into MyGS.
To add user
• Click Settings tab
Adding Troop Users • Click Edit Settings
• Click Add to all seasons
• Click Update
Delivery Site Managers use the Delivery tab at top
left to enter the following information:
• Delivery Station Phone Number
• Contact Person
• Delivery Ticket Spec Instr:
• Comments for SU/Troops
• Delivery Ticket Date/Time
• Contact Name/Email address
• Deliver To
cookiecupboard@me.net 123 Cookie Way
Enter Initial Order
Delivery Site information
Delivery Tab
Enter the following for troops to use Delivery tab
and select pickup times:
• Number of Pick-Up Stations
• Time Allotment
• Troop Case Overflow
• Date of Delivery, start/end time
• for troop pickups
Initial Order Review Refer to page 42 of the SU Manual in eBudde Help Center
• On app, tap role to switch to lilac-colored Delivery Station
• On Pick up tab, pickups listed by time
• Troops check in by texting the LBB# on their confirmation
Deliveries Begin
• SU’s pickup tab will show troop as Checked in
for
• Once order is reviewed, counts correct, click troop order now
Troop Initial Order
• Click release, order is released and text sent to troop
• Click confirmed to show orders have been confirmed by troops
• Troop text 1 to confirm, text 2 if they don’t’ agree and need help
14 Return to Table of Contents *Click for a 2 minute videoeBudde Service Unit How To’s (continued)
Task How To
Refer to page 56 of the SU Manual in eBudde Help Center
Rewards Tab
Service Unit Managers back up Booth Coordinators
Booth Site Tab
Refer to page 57 of the SU Manual in eBudde Help Center
On troops Girl Order tab
• Ensure all cookies are allocated to girl and payments are reconciled
• Difference line and Bal. Due total should be zero
On the Reward Tab
Closing Up
• Ensure all reward selections are made
• Follow up with troops girls with open selections, if no response please select the reward
card option
• On the Troop tab submit an order of “0” if troop did not participate
The reports tab will allow you to print reports for your service unit.
Reports Tab
Refer to page 59 of the SU Manual in eBudde Help Center
eBudde Troop How To’s
Tabs / Tasks How To
Logging into eBudde Troop users will receive an eBudde welcome email from do_not_reply@littlebrowniebakers.com
To add user
• Click Settings tab
Adding Troop Users • Click Edit Settings
• Click Add to all seasons
• Click Update
Init Order Initial Order - Use GSNorCal’s Troop Initial Order Worksheet calculator tool to help
determine your Ideal initial order variety mix!
(Video tutorial preferred over eBudde Help Center)
Picking Up your Initial Order
Delivery Tab
(Video tutorial preferred over eBudde Help Center)
15 Return to Table of Contents *Click for a 2 minute videoeBudde Troop How To’s (continued)
Task How To
Allocate cookies to girls as soon as they are distributed. GSNorCal monitors this data daily
Managing Orders to manage inventory across all 80 cupboards. If packages aren’t assigned they are assumed
Girl Order Tab still available in the troop inventory and cupboard may not be restocked.
how to allocate cookies to girls. (Video tutorial preferred over eBudde Help Center)
Digital Cookie orders automatically feed into eBudde. The only action in eBudde that needs
to be taken is for girl delivered (DLVR) orders:
• Once parents approve an order for girl delivery, the payment will be listed under girls
name Girl Orders
Managing Digital Cookie • Select Cookies in the app menu
Orders in eBudde • The cookies ordered will not automatically populate in eBudde as the order will be
filled from cookies in your troop’s physical inventory from the initial order or
cupboard orders placed
• Work with girls and parents to ensure they have what they need to fill girl-delivered
orders throughout the program and allocate those cookies to each girl accordingly
Troop Link Orders
(Video tutorial preferred over eBudde Help Center)
Girl Order Tab
Listing of all cookies ordered, additional cookie pickups and troop-to-troop transfers. Refer
to page 86 of the Troop Manual in eBudde Help Center
Transaction Tab • how to place and schedule a cookie order with the cupboard. (Video tutorial
preferred over eBudde Help Center)
• troop to troop transfers. (Video tutorial preferred over eBudde Help Center)
Have too many cookies or need a few more of a certain variety? The Cookie Exchange
feature makes it easy to connect with other troops to trade cookies during the program.
Cookie Exchange Tab
(Video tutorial preferred over eBudde Help Center)
Initial Rewards Order and Final Rewards Order.
All participating troops must verify and submit a reward order regardless of their
Rewards Tab
recognition plan.
Refer to page 96 of the Troop Manual in eBudde Help Center
Selecting Booths Round 1 - each troop may pick 6 booths within their service unit, 2 max per
location
Booth Sites Tab troop booth signups (Video tutorial preferred over eBudde Help Center)
Also use this tab to request MySales/Individual Booth site approvals.
Recording Booth Sales refer to page 64 of the Troop Manual in eBudde Help Center
Finalize Order/ Payments (Video tutorial preferred over eBudde Help Center)
The sales report reflects all transactions for the troop in the system.
Sales Report Tab
Refer to page 107 of the Troop Manual in eBudde Help Center
16 Return to Table of ContentsDigital Cookie How To’s
Switch between roles
Digital Cookie orders automatically feed into eBudde, making it easy to track online sales and payments all in eBudde!
Troop volunteer with the help of girls set up the Troop Cookie Shop. Troop Cookie Shop is the ideal way to take in-
person customer payments when 2-4 girls are participating in booths together. Girls who can’t launch their Digital
Cookie Shop can contact info@gsnorcal.org for support.
Task How To
Volunteers receive welcome email from email.email@girlscouts.org. Click Register Now in the email
Digital Cookie to create your password.
Login Can’t find your invitation or forgot your password, go to digitalcookie.girlscouts.org and click the
appropriate help link.
• Start on troop Dashboard
• Enter your troop’s zip code
• Select Troop site lead “parent” of the troop
Digital Cookie Cookie Link, click Save
Troop Link • At next login, troop site lead opts for parent role
Set Up • Then select the troop as the “girl” and proceed
with troop girls to set up their troop shop
(Important, keep Preferred First Name as it
appears so the Troop URL is correct)
Troop volunteers - remind parents to except girl delivery orders within 5 days, deliver cookies and
Reminders
once delivered, mark girl delivery orders as delivered.
Acronyms for Digital Cookie Orders
DOC Ship = Shipped order
DOC Ship+ = Shipped and donated order
eBudde app has same functionality as DOC DON = Donated order Digital Cookie app is used by
eBudde desktop for volunteers on the go DOC In Hand = cookies in hand order girls after shop is approved and
(mobile app) In Hand assumes the inventory published for customer payments
has already been assigned to the girl and is
ONLY a financial transaction. There will not be
any inventory assigned on that line to her.
DOC DLVR = In-person delivery
DOC DLVR+ = In-person delivery +
donated order
Volunteers use eBudde for: Girls use Digital Cookie for customer
• Payments from girls for packages orders:
not sold through Digital Cookie • Captures customer data for next year
• Physical cookie inventory to girls • Payments + Pkgs transfer to eBudde
• Pkgs sold by girls at booths • DON orders
• Pkgs to fulfill IN-HAND • SHIP orders
and DLVR orders • Payments transfer to eBudde
• Selecting reward choices • IN-HAND orders
• Communications • DLVR orders
17 Return to Table of ContentseBudde Booth Coordinator How To’s
Task How To
Connecting Customers: Customers searching ilovecookies.org Cookie Finder will
receive two digital cookie shops and an in-person booth location. To support
customers we are introducing booth naming conventions.
Booth Spreadsheets need to
have:
Booth Spreadsheet
• Proper business name
• Address written for Google
map search
• Correct capitalization and
punctuation
Booth uploads are additive, if the same spreadsheet is loaded twice duplicate entries
must be deleted manually by GSNorCal Product team.
• Click Booth Import tab,
• Click Return Error Spreadsheet box,
• Click Browse and select file to upload,
Import Booth Spreadsheet • Click Queue Import Job,
eBudde will email when upload is done. If errors, make new document to re-upload
with only booths with errors.
Refer to page 58 of the SU Manual in eBudde Help Center
Booth Coordinator reviews booths in their SU to verify troops have signed up for
correct numbers and locations
• Click Reports tab, Under Booth Scheduling Report section,
• Find Troop Signup Detail and ,
Review Booths
• Click view, remove your SU from restrict to troops in SU,
• Enter SU in restrict to locations,
• Check Exportable Format,
• Click Generate New Report,
eBudde will email when report is ready. Notify GSNorCal Product Team if changes
need to be made
Refer to page 57 of the SU Manual in eBudde Help Center
Approve • If denying a My Sale booth request
Troop My Sale/Individual provide a clear reason why it is
Booth Site Request being denied.
Releasing My Sale Booths Refer to page 57 of the SU Manual in eBudde Help Center
18 Return to Table of ContentseBudde Cupboard Manager How To’s
Task How To
Logging into eBudde SU users go to the eBudde app or to cookieportal.littlebrownie.com
Cupboard Managers use the Cupboard tab top
left to enter the following information:
• Location
• Hours of Operation
• Pick Up Slots
• Add Availability
Enter Cupboard Delivery • Schedule Notes
Information
All cupboards must have troops use eBudde
to place pending cupboard orders which
Order Processing and populate on the Transaction tab. Cupboard
Releasing Pending Orders on Managers unpend troop orders following
Transaction Tab/Pickup troop pick up, releasing the cookies to the
(eBudde app)
troop in eBudde.
(Video tutorial preferred over
eBudde Help Center)
On the cupboard settings tab
• click edit settings
How to keep varieties • scroll to inventory
updated • mark items that are
no longer available
• click update
Care to Share packages sold directly impact our physical inventory levels. The more Care to
Share packages sold, the more physical inventory we can keep on hand. Cupboard Managers
Managing Inventory to
aim to have remaining packages that are equal to or less than total Care to Share packages sold
Care to Share for their SU. Consider asking each girl or troop who picks up cookies about their Care to Share
sales total to keep them top of mind for everyone.
19 Return to Table of ContentsYou can also read
