Welcoming our guests back - Our commitment to your safety - Beverley Holidays
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Welcoming our
guests back
Our commitment to your safety
We are delighted to re-open our holiday parks and welcome our guests back once
again. We are proud to be a holder of the “We’re Good To Go” badge given to
tourism and hospitality businesses that have worked hard to follow government
and industry COVID-19 guidelines in preparation for your return. Rest assured
that you and your family can relax in the knowledge that we have all the relevant
health and safety measures in place, which we have outlined here for you...
Steps we have taken
As a family run business, we take great pride in our holiday parks, and the safety of our
guests and team is our top priority. With this in mind, we have put a number of additional
health and hygiene procedures in place including the following:
1
Social distancing
markers and one-
way systems in
place where needed.
2
Procedures for each
facility / building are
clearly displayed via
various signage.
3 Sanitisation points
available in public
areas and relevant
facilities / buildings.
4 Regular updates
and training on
procedures for our
holiday park team.
5 Strict cleaning
protocols increased
in all areas of our
holiday parks. 6
Our holiday parks
will be going
cash free moving
forwards.
Playing your part
We are all in this together, and we kindly ask that you take a moment to familiarise
yourself with the following measures you can adopt to help keep both you, other owners
and our teams safe throughout your stay.
Keep contact to a minimum by directing any Wash your
enquiries to info@beverley-holidays.co.uk or hands regularly
01803 843887 in the first instance. Should you with soap and
need to visit Reception, perspex screens are in warm water for
place and masks must be worn. 20 seconds.
Always use the Your accommdation Please ensure you
sanitisation points should only be used social distance with
when entering and by those permitted other guests and
leaving facilities in accordance with our team members
/ buildings. government fg at all times.
guidelines, and
social gatherings
Please comply with with visitors are not
!
If you or any of your family have
all safety guidance permitted. Covid symptoms, you must return
and masks to be to your primary residence if well
+
worn in Reception, enough to do so and let us know
the Shop and Catch. on 01803 843887.
As the lead guest, you are responsible for ensuring all guests in
your accommodation follow our Covid rules. Failure to do so,
or abuse towards our team, will not be tolerated.
We thank you for your cooperation.
Our Beverley team
Our team have been trained in all the
additional precautions we are taking.
Please ensure you practice social
distancing with our team members
at all times, as well as with other
oliday guests.
As per government guidelines, if
a member of our team or their household
experience Covid symptoms they will
be instructed to self-isolate at home
immediately. Please note, some of our
team members may not be wearing PPE
suchas face coverings bec ause this
is not suitable for their role.
Once you’ve arrived
Checking In
We have adopted safer stay principles and for 2020 we have amended our arrival times so
they are staggered. Please note your arrival below and we ask that you do not come on the
park any earlier than this. We will do our very best to try and get your unit ready for your
arrival time but please bear with us if there is a slight delay in your holiday accommodation
being ready, we want to ensure your safety is our top priority so our cleaning procedures will
take longer than usual.
From 4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
From 3pm – All Lodges. Select, Premier, Platinum and Platinum Hot Tub Caravans.
From 12pm – Touring and Camping.
All accommodation must be vacated by 10am on the day of departure.
Takeaways Now Available
Our brand new takeaway concept offers a range of food and drinks for collection only.
Payment must be made by card or contactless. You can also order in advance via our
recently launched Beverley Holidays App with its new Click & Collect takeaway service.
Jetty Lounge, Bar & Terrace
Our Jetty Lounge, Bar & Terrace with its new-look outside seating area is open. With seating
currently restricted we recommend booking via our Beverley Holidays App.
Outdoor Pool
Open daily, our pool is restricted to limited numbers per our 1-hour sessions and you are
only able to book one session per day. We also ask you to come swim ready to go straight
into the pool. You can pre-book a swim a few days in advance via our Beverley Holidays App.
Park Shop
Our shop is available for your retail needs. Opening times will be displayed and
also on our Beverley Holidays App. Payment must be made by card or contactless.
Playground & Crazy Golf
Our playgrounds and crazy golf course are open - safety guidelines will apply.
Family Activities & Evening Entertainment
From live music acts, kids’ funtime, crafts, family film screenings and bingo, there’s lots
of fun to be had by all while keeping in mind social distancing and health and safety
!
requirements. Masks must be worn in all family activities and evening entertainment unless
eating or drinking. Evening entertainment is table service only.
What to do if you feel unwell...
• If you or a member of your household experience Covid symptons
before arrival, please stay at home and follow government guidelines.
• If you or one of your guest feels unwell while on park, please
return to your accommodation immediately and follow NHS advice.
You / your guest must contact us and await further instructions.
Please note, current advice is to return home if well enough to do so.
We are here for you
We hope that we have answered the many questions you will no doubt have on what
your future stay with us will look like, and that the safety measures we have put in place
reassure you of the hard work that has been going on behind the scenes to keep everyone
safe. Our dedicated team are always on hand to help with any further enquiries by
emailing info@beverley-holidays.co.uk, send us a message on LiveChat or call our
team on 01803 843887.
We can’t wait to welcome you on holiday soon – you certainly deserve an amazing one!
Brand New
Beverley App!
Your passport to everything
you need during your stay,
from a handy park map to
pre-bookable activities and
click and collect takeaway...You can also read
