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White Paper
February 27, 2021
Imagine
Nonstop
Productivity 2021
SUSE.com
2021
Downtime is never an option
At-a-Glance
Fujitsu and SUSE are experienced at driv-
Digital transformation is here. Service ing value from your SAP investments and
availabilityisabusinessmust.Alldowntime, excel at simplifying data driven transfor-
whether planned or unplanned, costs mation. In addition and in a data-driven
you — in revenue as well as reputation. world, Fujitsu developed methodology that
Fortunately, today’s technology is making enables organizations to unlock the value
it easier than ever to minimize downtime of data to drive disruptive business deci-
and deliver the availability customers sions – regardless of where it is located
and stakeholders demand. For over 25 across multiple hybrid environments –
years, Fujitsu and SUSE have co-created the Data Driven Transformation Strategy
IT solutions for mission critical workloads (DDTS). SUSE offers solutions that help
to reduce downtime across hybrid simplify, modernize and accelerate busi-
environments, from on-premises data ness through enterprise Linux, containers,
centers to the cloud. We deliver services and edge computing - a perfect match
and enhancements which enrich and for Fujitsu‘s Data Driven Transformation
compliment SAP systems and accelerate Strategy.
your success.
2 Imagine Nonstop Productivity SUSE.com
2021
“The combination of Fujitsu FlexFrame for SAP Business Suite
and SUSE Linux Enterprise Server for SAP Applications continues
to offer us everything we need to drive our business.”
Pascal Ottens
Solution and Innovation Architect
MyBrand
As businesses undergo digital transforma- Lost productivity is just the beginning
tion, IT systems — such as SAP HANA and Downtime is very costly, but the impact is
other SAP applications — become more more far-reaching than lost productivity.
mission critical. That puts a lot of pressure For example, when the procurement
on your team to provide continuous service department cannot access ordering
and access to data. systems, manufacturing systems are
unable to build products on time. This
Planned downtime for maintenance and means retailers who do not have inventory
patching is hard enough to manage, but potentially face increased competitive
unplanned downtime from data corruption, threats and lost revenue.
hardware failure, operational mistakes or
power outages can more seriously affect In the age of GDPR (General Data Protection
your profits and the perception customers Regulation) and CPNI (Customer Proprietary
have of your business. Network Information), customers also
expect their personal data, like buying history
One-hundred-percent uptime might seem and payment information, to be protected.
out of reach even today, but it is possible to Ongoing security vulnerabilities from both
get very close to zero downtime. To do that, hardware and OS’s are an unfortunate fact
you need a strong disaster recovery (DR) of life for IT organizations. It’s critical that
and high-availability (HA) strategy. SUSE these are dealt with swiftly and effectively
and Fujitsu have the tools and technologies to minimize risk to your business operations
to deliver just that, so your SAP solutions and and your customer.
other applications remain accessible and
running smoothly. We both want to build a
solid data-driven future and trusted rela-
tionship which you can rely on for all your
SAP workloads, now and in the future.
3 Imagine Nonstop Productivity SUSE.com2021
The potential cost of downtime corruption. While you might not be able to
completely get rid of these issues, there are
some important things you can do to mini-
150 mize their effect on your SAP solutions and
The number of employees affected by every applica-
other business systems.
tion outage1
17 Eliminating the single point of failure is
The number of daily outages experienced by cus- the key — and you can do this with a well-
tomers running legacy systems (prior to implement-
ing SAP S/4HANA)1
rounded strategy that focuses on prevent-
ing component downtime, maximizing
$1.9 million service availability through clustering and
The cost of lost productivity from 17 outages per day
live patching, reducing human mistakes,
(risk-adjusted present-value over three years)1
and finding the right provider of DR and HA
$40 million solutions.
The cost to a business of a data breach of 1 million
records2
Increasing System Uptime
$350 million Choosing the right hardware and operating
The cost to a business if 50 million records are system is critical. Regardless of your choice
compromised2
of server platform, you need a system that
provides the stability and availability fea-
75%
The proportion of consumers in the United States that tures that will help reduce downtime.
will not do business with a company they cannot
trust to protect their data2
Together, Fujitsu and SUSE make it eas-
The Total Economic Impact of FUJITSU Integrated ier to get the best out of your SAP infra-
System PRIMEFLEX for SAP Landscapes, Forrester
structure solutions, with Fujitsu Integrated
Report
System PRIMEFLEX for SAP Landscapes and
Integrated System PRIMEFLEX for SAP HANA.
Both run SUSE Linux Enterprise Server for SAP
Approaching Continuous Uptime for Your Applications since the 1990s – our custom-
SAP Solutions ers feel very confident with our joint solu-
tion. It provides integrated management
The top causes for unplanned system down- functions to set up and run SAP-optimized
time are the same ones that have been infrastructure. Implementation, operation
around for years: software or operator er- and enhancements are highly automated.
rors; operating system, disk or host crashes; To ensure efficient provisioning of optimal
hardware or power failure; and data performance, you can allocate system
4 Imagine Nonstop Productivity SUSE.com2021
resources dynamically and distribute work- Fujitsu’s tailored, future-proof infrastruc-
loads with flexibility. ture solutions for SAP applications are
based on SUSE Linux Enterprise Server for
SUSE Linux Enterprise Server for SAP SAP Applications. SUSE offers features that
Applications is a secure open source server help ensure stability for critical workloads,
operating system, built to power physical, including high availability with automated
virtual and cloud-based mission-critical failover and security hardening through the
workloads. Linux has long been known for its operating system.
stability, security and flexibility, and SUSE has
added features that enhance system avail- From the operating system and HA fea-
ability and reliability for SAP environments. tures to the installation wizard and security
features, you get one Linux solution that is
SUSE Linux Enterprise Server for SAP optimized for both SAP HANA and SAP ap-
Applications is the premier operating envi- plication servers.
ronment for SAP environments, and it has a
range of features that help reduce down- The SUSE solution also features OS security
time and other issues. hardening to help reduce downtime due to
security issues. Securing the underlying OS
SUSE, Fujitsu and SAP have been constantly is important because hackers often target
working on improving the scalability and the OS and not the database directly.
high availability of SAP HANA for decades so
customers can grow their deployments to As an added layer of protection, SUSE pro-
include multiple nodes for system replica- vides a firewall for SAP HANA systems. SUSE
tion and application failover across multiple has a history of focusing on IT security, in-
geographic locations. cluding an aggressive international se-
curity certification program as well as an
The experience Fujitsu and SUSE have with integrated antivirus solution for SAP envi-
SAP means they know the importance of ronments. For more information, see the
optimizing the value you get from your security hardening guide for SAP HANA.
SAP technologies, particularly SAP HANA.
They offer a highly reliable and high-per- Additionally, SUSE Linux Enterprise Server
formance infrastructure that helps sup- for SAP Applications includes a key
port mission-critical SAP solutions and server to protect data on remote stor-
that you can introduce into a heteroge- age systems with enhanced encryption
neous environment without interrupting management.
live operations.
5 Imagine Nonstop Productivity SUSE.com2021
Accelerate your digital journey to becom- application environments are key to achiev-
ing a data-driven intelligent enterprise with ing on-time response and scalability to
FUJITSU Integrated System PRIMEFLEX for SAP meet Service Level Agreements (SLAs). With
HANA. The solution simplifies business op- FUJITSU Integrated System PRIMEFLEX for SAP
erations and inspires organizations to adopt Landscapes, we optimize your entire SAP
innovation. Using next-generation in-mem- environment across heterogeneous data-
ory technology, we provide organizations bases to deliver the flexibility and scalability
with a competitive and agile way to process you need for future business growth.
high volumes of data in real-time alongside
any infrastructure environment, safely and Fujitsu PRIMEFLEX for SAP Landscapes sim-
securely with nearly zero downtime. plifies the management of complex SAP
environments, drives business continuity,
PRIMEFLEX for SAP HANA encompasses pre- reduces costs and optimizes planning, op-
tested, pre-installed, scale-up systems erations and change management while
that are equipped to run across edge- increasing agility by up to 50%. It’s an inte-
core-cloud. The solution includes a gamut grated system composed of a pre-defined,
of flexible configurations to choose from, pre-integrated and pre-tested combina-
called Tailored Datacenter Integration (TDI) tion of servers, software, network connectiv-
model and a set of ready to use, standard- ity and storage that’s designed, delivered
ized configurations certified by SAP. In line and supported as one product. It enables
with the SAP HANA Tailored Datacenter the simplified and secure set up of infra-
Integration (TDI) model, we offer both scale- structures optimized for SAP application,
up and scale-out options which further across SAP and non-SAP databases.
goes through customized disaster-tolerant
set-ups. PRIMEFLEX for SAP HANA is compli- Maximizing Service Availability
mented by a range of additional flexible ser-
vices across all project phases enabling you SUSE Linux Enterprise Server for SAP
to gear up your business to take advantage Applications helps ensure high availability
of the latest and greatest HANA capabilities in a number of ways.
such as SAP S/4 HANA.
Automated SAP HANA Failover
Simplifying business operations in a data- SAP HANA has a business continuity archi-
driven world is crucial to ensuring customer tecture that replicates the in-memory data
experience remains central to your organiza- so administrators can initiate failover to a
tion’s business focus. Optimization and effi- secondary backup in case of a primary sys-
ciency requirements across heterogeneous tem failure.
6 Imagine Nonstop Productivity SUSE.com2021
SUSE Linux Enterprise Server for SAP feature allows you to cluster physical serv-
Applications enhances this capability by ers, virtual guests or any combination of the
providing resource agents that automate two.
that failover action. This means failover
happens without needing an action from That means you can maximize your sys-
the administrator, so systems recover au- tem’s flexibility while improving service
tomatically while your IT team is focusing on availability and resource usage. Its easy-
other projects. to-use graphical user interface makes clus-
ter configuration and management simple,
SUSE developed and implements two re- even simulating failure scenarios before
sources agents for this: SAPHanaSR, which they happen.
performs the actual check of the SAP HANA
database instances, and SAPHanaTopology, The HA extension has a cluster simulator,
which runs information about the status and which lets you test and validate configura-
configuration of system replications. tion changes before implementing them.
This can cut down on unplanned downtime
SUSE Linux Enterprise Server for SAP by ensuring that changes are made only
Applications currently supports failover au- when you know they’ll work.
tomation for the following SAP HANA sce-
narios on premises or in the cloud: Security Patching Without Interruption
SUSE Linux Enterprise Live Patching allows
• Performance-optimized scale up you to deploy multiple live Linux kernel
• Cost-optimized scale up patches for stability and security issues —
• Chain topology scale up all without re-booting for up to one year.
• Performance-optimized scale out No interruption, no downtime. Even better, it
works independently from the applications
that run on top, so you can use it on an SAP
Here are SUSE best practices for mission- application server or on SAP HANA or other
critical SAP applications, including setup databases.
guides for system replication.
SUSE Linux Enterprise Live Patching in-
SUSE Linux Enterprise High-Availability creases security while minimizing downtime,
Extension because you don’t have to risk security ex-
SUSE Linux Enterprise Server for SAP posures waiting for the next maintenance
Applications comes with an SAP-certified window or interrupt mission-critical work-
HA extension for NetWeaver clusters. This loads to fix vulnerabilities immediately.
7 Imagine Nonstop Productivity SUSE.com2021
The solution is ideal for in-memory data- Automated System Management
bases such as SAP HANA, as well as time- SUSE Linux Enterprise Server for SAP
consuming simulations or having to make a Applications has a management framework
quick fix in a large server farm without want- that allows you to configure your systems
ing to stop operations. correctly from the start. Other management
tools help you by automating provisioning,
Minimizing Human Mistakes patch management, health monitoring and
compliance management.
No one is perfect, but some IT mistakes can
cause major downtime. With SUSE solutions, A stable and reliable infrastructure goes
you get simple tools that can help reduce a long way toward helping you achieve
operational errors. near-zero downtime. If you are not using
FlexFrame Orchestrator to provision, man-
System Snapshot and Rollback age and maintain your SAP infrastructure
If a mistake is made, SUSE Linux Enterprise solutions, SUSE Manager can help keep your
Server for SAP Applications can get your sys- system running smoothly. It delivers pow-
tems back up and operational in just one erful management tools for SAP HANA that
click. It has built-in automatic snapshot can maintain the proper configurations for
and rollback capabilities that let you quickly both SAP and non-SAP applications.
jump the whole system, including kernel files,
back to a previous known state. Its core is automated patch and update
management, which integrates all relevant
OS components in your SAP HANA envi-
ronment. Handling system management
and updates from a single central location
greatly minimizes the complexity of SAP
HANA environments.
It also gives you precise control over the
environments needed for your unique busi-
ness operations, whether they’re develop-
ment, test or production. And because SUSE
Manager automates a variety of recurring
manual tasks, it helps your IT team save
their most valuable resource, time.
8 Imagine Nonstop Productivity SUSE.com2021
“We were literally sold out before deployment because we
could finally offer SAP HANA services on demand in the most
cost-effective and high-performing way.”
Ludi Nel
Managing Director
iSphere Technologies
A Long-standing Partnership of Development infrastructure solutions at the same time.
To most effectively reduce planned and un- You simply need the right partners. With their
planned downtime, it’s important to use the long experience in SAP solutions, Fujitsu and
tools and technologies from providers that SUSE can help you optimize the value of SAP
have experience and expertise in HA and applications and SAP HANA. Build a reliable,
DR, as well as intimate knowledge of SAP agile and interoperable foundation for SAP
systems. infrastructure solutions and a trusted future
of your business with Fujitsu and SUSE in a
SUSE and Fujitsu have all three. As the lead- data-driven world.
ing platform for SAP applications on Linux
and a recommended Linux provider for SAP Learn more about Sustaining Uptime of your
HANA, SUSE is uniquely positioned to deliver SAP Systems or find out more about SUSE
solutions optimized for your SAP systems. Linux Enterprise Server for SAP Applications
SUSE, Fujitsu and SAP have a long-standing
trusted partnership of development, and
SAP itself uses SUSE for its development and
production environments. No other Linux
provider knows SAP applications like we do.
Plus, we have a serious commitment to pro-
viding HA and DR tools to keep those SAP
solutions operational and accessible. When
downtime is not an option, the simple choice
is SUSE.
It’s not impossible to control complex-
ity in your IT environment and support SAP
9 Imagine Nonstop Productivity SUSE.com2021
SUSE For more information, contact SUSE at:
Maxfeldstrasse 5 +1 800 796 3700 (U.S./Canada)
90409 Nuremberg +49 (0)911-740 53-0 (Worldwide)
www.suse.com
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