WRAP UP CIO EDGE EXPERIENCE - C IO ED GE - adapt
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OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
CIO ACHIEVING AGILITY:
EDGE 4 PATHWAYS TO DIGITAL TRANSFORMATION
20-22 FEBRUARY 2018 | GRAND HYATT, MELBOURNE
CIO EDGE EXPERIENCE
WRAP UP
@ADAPT Ventures #CIOEdge #ADAPT
1
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
At February’s CIO Edge, ADAPT
were proud to host 200 CIOs
from organisations responsible
for 1/3 of Australia’s GDP.
Operating at speed is key in our app economy, so our theme was
“How to Achieve Agility?”, 45 contributors from 10 countries brought their
lessons and practical advice for how to keep up, and then get ahead.
Our business school teaching didn’t prepare us for the digital world –
and the internet giants are innovating at scale with the skills to outgun
us all. So how do you lead a tech stack and govern IT for your business
and customers in the best way to achieve agility?
We must take more risks, we can’t invent without mistakes – but are you
honestly allowed to make them? We hear so much about innovation and
the shift from ‘command and control’ to Agile Tribes, ‘test and learn’.
But sadly, our local CIO data tells us a different story, and many are
stuck in a very different place.
How can you achieve Agility if legacy systems hold you back?
How can you find time to innovate or invent if you’re struggling
to get budget, and managing BAU and shadow IT?
How can you offer real CX if you have a spaghetti factory
of siloed apps and data?
Or if your internal culture puts roadblocks in your path?
ADAPT’s mission is to help advance Australian organisations on the
global stage – to harness the world’s collective expertise – to connect
the right people at the right time for the right reasons – and to equip
each of you to manage through this relentless pace of change.
Our February event set the stage for this – now it is up to our fearless
community of CIOs to take control and lead!
Jim Berry
CEO & Founder
Jim Berry
CEO & Founder
ADAPT
2
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
OVERVIEW
CIO Edge CLICK HERE
• Speakers Presentations
• Highlights Video
• Event Photos
• Whitepapers
Resources • Keynotes Videos & Case Studies
HIGHLIGHTS VIDEO
205 41
CIOs & HEADS OF IT STRATEGIC PARTNERS
46 548
INDUSTRIES 1-1 MEETINGS
1,134,934 17
COMBINED WORKFORCE PRESENTATIONS DELIVERED
$576,000,000,000 97
ANNUAL REVENUE SOLUTIONS CAPABILITIES COVERED
3
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
DELEGATION PROFILE
5% 5%
5%
14%
205
CIO, GM or Director IT
2IC (Chief Architect/Head of IS/Infra)
ICDO/Head of Digital
DELEGATES
CTO
71% Other CXO
24% Industrials 5% Materials
10
24% Consumer discretionary 4% Consumer Staples
14% Financials 4% Information Technology
SECTORS 10% Government 3% Utilities
9% Health Care 3% Telecommunication Services
1,134,934
TOTAL EMPLOYEES EQUATE TO
9.60% OF OUR
WORKFORCE
34%
% OF OUR
$.17T GDP
$ 576,000,000,000
TOTAL REVENUE
Source: Australian Bureau of Statistics. Retrieved on 14/02/2018 from www.abs.gov.au
4
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
TOP 20 INVESTMENT PRIORITIES FOR 2018
% of Delegation
Application Integration
88%
HIGH
Dashboard Mgmt CRM Personalisation
Pane of Glass /Integration / Installation
74% 71%
Agile API Application Assets Data Analytics
Methodologies Management /Lifecycle Mgmt + Reporting
67% 66% 64% 64%
Data Application Data Identity Enterprise Mobility & Collaboration
Virtualisation Development Security + Access Mgmt Mobile Device Mgmt Tools
63% 62% 61% 61% 58% 56%
MEDIUM
Telecom/Mobile/Cloud Endpoint Software Licensing Data Quality Video Conf/Web Artificial Enterprise
Expense MNGMNT Security /Maintenance + Integration Meetings/Virtual Meetings Intelligence Architecture
56% 56% 55% 54% 50% 54% 52%
Source: ADAPT CIO Edge Feb 2018. Sample Size 130 Aus & NZ CIO’s
We asked CIOs about their purchasing plans for 100 areas of technology, and the top 20 investment priorities are ranked here.
Application Integration has now been #1 for 2 years due to the increasing challenge of managing the spaghetti factory
of siloed legacy and new cloud apps, as well as shadow IT. The same desire to manage complexity and improve
internal user and external customer experience can be seen across our Top 5 areas.
All 20 are heavy in collaborative technologies – to enable and securely mobilise work and data flows.
Many areas are more reactive than proactive and focused on BAU, but so are most of our CIOs - although these also
do create a foundation to leverage emerging tech; and for the first time a real disruptor makes the top 20 with AI seeing
significant plans for investment in 2018.
Want more detail on this data? CONTACT US
5
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
BARRIERS TO IT DELIVERY:
WHAT IS HOLDING YOU BACK
FROM AGILIT Y? TOP 10 BARRIERS TO IT DELIVERY
= 1 Legacy Systems and Processes
+1 2 Business Silos
+1 3 Cultural Problems
+2 4 Lack of In-house Skills
-3 5 Lack of Budget allocation
+4 6 Compliance & Regulation
-2 7 Organisational Dynamics/Internal Politics
+1 8 Shadow IT
+2 9 Timing
-3 10 Non-tech Savvy C-Suite/Board
% = percentage of respondents who identified X as one of their top three Barriers to IT Delivery.
Source: ADAPT CIO Edge Feb 2018. Sample Size 130 Aus & NZ CIO’s
No surprises that legacy systems and processes continue to be CIOs biggest challenges, but we see business siloes
and culture now becoming bigger roadblocks. After all, it is the people and uptake that slows our growth, not the Tech itself.
Lack of in-house skills is an increasing barrier - highlighting the changing skillsets required and the increasing importance of
coding, and we see both compliance regulation and shadow IT growing in significance.
Interesting that budget appears to be less of a problem, along with non-tech-savvy C-Suite and board - a good sign that
boards and CEOs seem to have a greater appreciation of the importance of IT – and hopefully a desire to take on more risk
and allow the room to test and learn that will enable real innovation.
Want more detail on this data? CONTACT US
6
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Global Guest Keynote
Future Ready? The 4 Pathways
to Digital Business Transformation
Peter Weill - Senior Research Scientist & Chairman, Centre for Information
Systems Research (CISR), MIT Sloan School of Management
Peter Weill
Chairman
MIT Sloan School of Management
HIGHLIGHTS
_Exploring the digital proficiency of organisations from around the world
_Uncovering the four pathways to future readiness
_What can we learn from the journeys of the transformed companies
_Balancing the delivery of customer experience initiatives against core technology upgrades
7
OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Delighting the Customer
& Enabling a Foundation for Innovation
Timothy Kasbe - Chief Information and Digital Officer, The Warehouse Group
Timothy Kasbe
Chief Information and Digital Officer
The Warehouse Group
HIGHLIGHTS
_Unleashing analytics with cloud, data and cognitive technology
_Moving from insights to knowledge
_Internet giants are looking to take your data, then your business
_The cloud is imperative to your survival in the digital age
8OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
"A innovative way to meet and assess new vendors
and technologies whilst hearing from industry
leaders on cutting edge topics."
Post the IT Transformation, - Veolia
what really changed?
Susan Sly - Director, Lueur
HIGHLIGHTS
_Transformation is just one step in a journey best taken with the CIO at the forefront
_Like an agile project or iterative rollout, transformation isn’t ‘big bang’
_Continual evolution of organisational need and technology offerings mean that no one size fits all
_If leaders don’t transform themselves, the organisation won’t evolve
Susan Sly Jeremy Bates Len Gemelli
Director Chief Information Officer Manager Information Technology
Lueur Linfox Armaguard City of Casey
9OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Digital Transformation and
the Responsive Organisation
Gary O'Brien - Global Advisory Practice Leader, ThoughtWorks
Gary O'Brien
Global Advisory Practice Leader
ThoughtWorks
HIGHLIGHTS
_Rigid policies make it difficult to respond flexibly to customers
_The need for certainty has slowed the pursuit of new opportunity
_In a digital world, technology is the enabler, the organisation is now the constraint
_Empower your workforce to deal with ambiguity and complexity
"The CIO Edge conference delivered exceptional speakers, relevant topics,
open and informative roundtables and experienced vendors. The Adapt staff
are professional, hardworking and have a great attitude."
- St Barbara Limited
10OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Global Guest Keynote
DBS Bank Case Study:
Executing the Digital Strategy.
David Gledhill - Group CIO & Group Executive, MD & Head, SEE KEYNOTE
Group Technology and Operations - DBS Bank (Singapore)
David Gledhill
CIO
DBS Bank (Singapore)
"Excellent speakers, many of whom provided thought provoking approaches to the
CIOs and great networking. Met some really interesting people."
- Department of Education and Training Victoria
HIGHLIGHTS
_Move fast with stable infrastructure – review then renew, replace or remove
_Transform technology, strategy and operations to behave like digital commerce leaders
_DBS Bank moved shifted its technology strategy from 85% outsourced, to 85% insourced
_By embedding themselves in the customer journey, DBS Bank moved from being product-focussed
to customer-centric; now, everything they do is to delight the customer
11OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Human Centred Design
Dayle Stevens - Technology Executive,
Technology Executive & Girl Geek Academy Ambassador
HIGHLIGHTS
_Find the right problems to solve, then employ the appropriate tools and frameworks
_Need to combine design thinking with lean and agile methodologies
_Design thinking explores the problem, while lean focusses on building the right thing and agile
focusses on building the thing right
_Creating customer designed services requires a close system where you empathise, define,
ideate, prototype and test with the customer in mind
Dayle Stevens
Technology Executive
Girl Geek Academy Ambassador
12OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
"CIO Edge created a great environment to network
and share with diverse peer group."
- CQUniversity
Ramsay Smith
VP Worldwide Sales
Forticode
Self-Sovereign Identity
– Problem Solved, or another Chimera?
Ramsay Smith - VP Worldwide Sales, Forticode
HIGHLIGHTS
_Considering the role of identity in consumer engagements
_Examining the path of evolution of self-sovereign identity
_Highlighting blockchain’s role in self-sovereign identity
_While there are many challenges to adapting SSI, it is the next generation of identity management
13OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Insights from the EDGE
The CIO's Pathways to Digital Transformation
Moderated by Peter Weill - Chairman, MIT CISR
David Gledhill - CIO, DBS Bank
Jennifer Scott - GM Digital Transformation & Performance, ANZ Bank
Mat Yelavich - CIO, Nine Entertainment
Jo Healey - General Manager, Global Technology Services, New Zealand - IBM
Peter Weill David Gledhill Jennifer Scott Mat Yelavich Jo Healey
HIGHLIGHTS
SEE KEYNOTE
_Culture is the biggest barrier to successful digital transformation
_Give employees the freedom of responsibility through context, not control
_Consistent small incremental growth is as powerful as wholesale transformation
_Cannibalise your services or someone else will
_Scaled agility will destroy business hierarchies as we know them
14OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
"Once again, another excellent event! I always get great value, and if there
was only one event I could attend each year, CIO Edge Experience would
be my choice. Thanks once again to the Adapt team!"
- IBM
Dr. Joseph Sweeney
Lead Analyst
IBRS
IT AGILITY: How to enable Workforce
& Workspace Transformation
Dr. Joseph Sweeney, Lead Analyst - IBRS
HIGHLIGHTS
_Exploring the context of business technology priorities
_The platform sits at the intersection of human, machine and work
_Examining the structural impact of digital workplaces
_Uncovering ICT’s role in promoting innovation and agility
15OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Your Roadmap to IT Modernisation
Jon Kaehne - Head of Business Development,
Australia & NZ, Amazon Web Services
HIGHLIGHTS
_Highlighting the business value of modernising with cloud technology
_Mapping the stages of cloud adoption
_Presenting the “6R” planning framework for modernisation
_Building a modernisation roadmap
Jon Kaehne
Head of Business Development
Amazon Web Services
16OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
“I found the CIO Edge to be a fantastic opportunity to learn through the experience of others, to gain
insights into what’s possible, and to start thinking about the future that is rushing towards us."
- Bapcor
Dr Steve Hodgkinson
CIO
Department of Health and Human Services VIC
Platform + Agile - How the Department of Health
& Human services got its digital mojo back
Dr. Steve Hodgkinson - CIO, Department of Health and Human Services VIC
HIGHLIGHTS
_Reducing the time taken to show a Minimum Visible Product (MVP) to real users
_Transforming processes that were unable to be developed on old technologies
_We need to move from a procurement and waterfall model to a platform mindset
_Start with the platform, add agile iterations, learn and adapt
17OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Global Guest Keynote
Get Ready for Tomorrow
Leo Liu - Head of IT APAC, Tesla "Enjoyable and provoking opportunity to connect with peers."
- Unsw Global
HIGHLIGHTS
_CIO can stand for Career Is Over or Chief Innovation Officer; you decide
_When workflow is automated, enterprise it will evolve
_Flat organisation structures are needed to succeed in the digital age
_Maintain focus and promote success by seeking incremental wins
Leo Liu
Head of IT APAC
Tesla
18OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
A Decade of Living Dangerously:
Frameworks to Lead and Navigate
Disruption and Transformation
Craig Tindale - Transformation Leader & co-author
of 'Australia's Economy is a House of Cards'
Craig Tindale
Transformation Leader & co-author of
'Australia's Economy is a House of Cards'
HIGHLIGHTS
_We must become skilled in cost effective innovation immediately
_Australia must become economically diverse to compete globally
_Hashgraph will disrupt blockchain before blockchain reaches maturity
_V2MOM model – Vision, Values, Method, Obstacles and Measures
19OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
Insights from the Edge
Strategy to Execution: Achieving Agility
Moderated by Bridget Gray - Managing Director, Harvey Nash
Steve Hodgkinson - CIO, Department of Health and Human Services
Craig Rees - Chief Product Officer, Unlockd
Jason Blackman - CIO, Carsales.com
Claudine Ogilvie - CIO, Jetstar Airways
Steve Hodgkinson Craig Rees Bridget Gray Jason Blackman Claudine Ogilvie
HIGHLIGHTS
_Output without outcomes is a waste of time, effort and resources
_Remove the shackles to tap into the passion of your talent
_Agile enables us to stay relevant amidst insane change
_By breaking projects to incremental tasks, you can manage planning, budgets and execution
20OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
The Shark Tank
Winner Finalists
Sam Crowther
Founder
Kasada Sharks 1 - 5 from left
Moderator PK Rasam - Future Commerce at MIT EXperimental Learning, BlueChilli
Shark 1 Craig Rees - Chief Product Office, Unlockd
Shark 2 Julian Dell - CTO, Amaysim
Shark 3 Bridget Gray - Managing Director, Harvey Nash
Shark 4 Gerd Schenkel - Managing Director, BGA Digital
Shark 5 Peter Bonney - GM, Technology, Engineering & Data, Coles Group Ltd
“Great opportunity to mix with other CIO's, recognise our
challenges are common and gain insights into solving them."
- Yarra Valley Water
21OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
A SPECIAL THANK YOU TO
OUR STRATEGIC PARTNERS
Diamond Partner Platinum Partners
Gold Partner Premium Silver Partners
Silver Partners
Event Partners MediaPartners
22OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
2018 EDGE EXPERIENCES
D
CIO ACHIEVING AGILIT Y:
4 PATHWAYS TO DIGITAL TRANSFORMATION
EDGE Gathering 130 - 140 leading national
Enterprise & Government CIOs.
FEB 20 - 22
MELBOURNE | 2018 Led by MIT’s Peter Weill, Chairman of MIT CISR.
LEARN MORE > Also hosting the annual iTnews.com.au Benchmark Awards.
ENABLING AGILIT Y: OP TIMISING
CL O U D A COMPLEX INFRASTRUCT URE ECOSYSTEM
& DC Gathering 400 infrastructure heads, IT leaders, CTOs, Cloud, App
and DC managers from national Enterprise & Government, as well
E DGE as from facilities, telcos and cloud SPs. Partnered with iTnews.com.au
MAR 13 - 15 Harness the collective intelligence of your peers, share best
GOLD COAST | 2018 practice, trade war stories with Australasia’s largest IT users
LEARN MORE > and Data Centre eco-system and plan for success.
ACHIEVING TRANSFORMATION AT SCALE
D I G I TA L Australian Digital stakeholders from large organisations
embarked on Transformation and handling Disruption -
EDGE including CDOs, CTOs, CMOs, CIOs, CFOs, COOs, CEOs.
The digital economy and real-time connectivity offers
MAY 30 - 31 customer experience transformation and dramatic operational
GOLD COAST | 2018 efficiency gains. The challenge for all stakeholders is how
LEARN MORE > to innovate and embrace change?
ENABLING GROW TH & EMBEDDING TRUST
Gathering 100 - 120 CISOs, Heads of IT Security, Risk, CIOs and CTOs.
Due to market saturation of events, ADAPT’s IT security
community have asked for a defined Security event focused on
the strategic and tactical issues of Cyber security – gathering only
JUL 26 the leadership from leading enterprise and government. Looking
SYDNEY | 2018 at managing Complexity, Culture, Digital Customer Experience,
LEARN MORE > Security Fatigue, and the GPDR.
D
CIO CIO EDGE EXPERIENCE
EDGE Gathering 130 - 140 leading national
Enterprise & Government CIOs.
SEP 13 - 14 130 - 140 leading national Enterprise & Government
SYDNEY | 2018 CIOs with knowledge partners including McKinsey, MIT,
LEARN MORE > Forrester, Ovum, Harvey Nash and TRA.
CFO CFO EDGE EXPERIENCE
EDGE Gathering 100 - 120 leading national Enterprise & Government CFOs.
CFOs are playing a key role in developing and implementing
NOV 14 strategy within their company, partnering with CEOs to creatively
SYDNEY | 2018 design growth opportunities for the future. Do you have
LEARN MORE > the necessary skills to navigate the journey?
23OUD
C CIO
GE EDGE
20-22 February 2018 | Grand Hyatt - Melbourne
WHY AT TEND THE
EDGE EXPERIENCES?
Network with your peers Personalise your agenda
Harness the collective intelligence of your peers, Build & Create Your Own Agenda – Personalise your
share best practice, trade war stories and plan entire Itinerary. The complimentary deep-dive sessions
for success. Catch up with your peers and build and private roundtables allow each delegate to tailor
relationships that last well beyond the summit. and control their specific event content.
Insightful roundtables and practical discussions
Into further smaller groups of 15-20, we cover your preferred hot topics and offer
everyone a voice, with expert facilitation from our network of analyst partners.
Note: Chatham House Rules Strictly Apply.
WHY INVEST IN THE
EDGE EXPERIENCES?
Come face-to-face Intelligent Matching
with your target market To connect the right people at the right time for the
For 6 years ADAPT has put people and organisations right reason, we bring stakeholders together at the
in unique and powerful positions of advantage via Edge Experiences based on a qualified data-driven
proven events and intelligent matchmaking platforms. match making system.
Insight and timing is everything
ADAPT’s deep customer knowledge and survey data on Australian organisations is shared
with all Strategic Partners to discover and highlight the most suited opportunities, including
their 6-24 month investment priorities and incumbent suppliers.
The ADAPT team is looking forward to hosting
you again at the next Edge Experiences.
In the meantime, let’s keep the conversation going!
ADAPT Ventures ADAPT_Ventures #ADAPT #CIOEdge
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