YOUR CHAMBER YOUR VOICE - SEPTEMBER/OCTOBER 2021
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YOUR CHAMBER
YOUR VOICE
SEPTEMBER/OCTOBER 2021
YOUR CHAMBER, YOUR VOICE CONTENTS MEMBERSHIP YOUR CHAMBER, YOUR VOICE
Contents . . . New members to engage with
Page 2 Introduction
Page 3 New members
Pronto Logistics Ltd Lion & Pheasant Hotel Thrive HR UK KPI Recruiting Ltd Home-StartTelford &
Page 6 Appointments 07568 716347 01743 770345 07495 826904 01952 797 577 Wrekin
NEWPORT SHREWSBURY SHREWSBURY TELFORD 01952 872280
Page 10 Chamber news Shropshire Shropshire Shropshire Shropshire WELLINGTON
SY1 1XJ SY3 8DU TF1 1PS Shropshire
Page 15 Smart energy TF10 7HQ
TF1 1HL
Page 18 Take a break
Page 22 Meet the team
Page 24 Patrons Omega, The National
Invertek Drives Ltd
Ethos Group Association for End of YourGreen Ltd Landau Ltd
01691 404359 Life Care 01743 624277 01952 245015 01938 556868
The deadline for the October/November edition is Friday, WELSHPOOL
OSWESTRY 01743 245 088 SHREWSBURY TELFORD
September 17th. Publication date is Friday, October 1st. Powys
Shropshire SHREWSBURY Shropshire Shropshire
SY10 7AG Shropshire SY1 3AF TF1 1HE SY21 8JF
SY1 1TX
YOUR CHAMBER
YOUR VOICE
Shaping the
SEPTEMBER/OCTOBER 2021
Roger Parry & Kaleidoscope Plus
Cando Douglas CIC Partners LLP Autocraft Telford Ltd OneAgency Group
07792 586649 01743 343343 01952 617468 07710 521027 07795 290059
support from
SHREWSBURY SHREWSBURY TELFORD TELFORD WEST BROMWICH
Shropshire Shropshire Shropshire Shropshire West Midlands
SY2 6LG SY5 0HZ TF1 7EX TF5 0PQ B70 8LU
your Chamber Crane Quality
Counselling
Shrewsbury Christian
Centre Association
Coopers Gourmet
Foods Wisp IT
The Midlands News
Association Ltd
As if this year isn’t tough enough for so many, we 01743 240546 01743 363305 01952 770400 01952 908708 01902 214098
now have a “Pingdemic” to deal with. SHREWSBURY SHREWSBURY TELFORD TELFORD WOLVERHAMPTON
With many businesses facing difficulties recruiting, the last thing Shropshire Shropshire Shropshire Shropshire West Midlands
anyone needs is further losses of staff, just at the time opportunities SY1 1JE SY1 2DJ TF6 6BN TF1 7UL WV1 1ES
to do business are freeing up. Be assured our Westminster team are
kicking down the ministerial doors to make sure that policy makers
Please note: due to the ongoing situation and the
effects of COVID-19 on our business community, some
fully understand the consequences of their actions and the need to
events and activities mentioned may no longer be act quickly and with clarity to mitigate the issues.
going ahead. Please check on each businesses own Continuing the theme of staff, we are receiving increasing
website for further clarification. Stay safe. reports of staff being poached as many businesses look for recruits Enterprise Holdings Taking Part Equine Reproduction
that are ready to hit the ground running, this is feeding into wage 01743 363399 Supplies Ltd
01743 457600
inflation and increased costs to retain or replace key staff. SHREWSBURY 0800 1412550
SHREWSBURY
Published by Shropshire
My question is therefore, what notice period are your key staff Shropshire TELFORD
Shropshire
Chamber of Commerce
contracted to? Do your staff feel valued? Do you need to make SY3 9JW Shropshire
changes to reduce risk? I leave that thought with you. SY1 3AB
Trevithick House, Stafford Park 4, TF2 6EF
Telford, Shropshire, TF3 3BA
Our research is identifying the significant shortage and
increased cost of materials. This is once again feeding into either
price increase or margin erosion, not a healthy position when many
are starting to repay loans and deferred costs whilst government
Design and layout by Paul Naylor,
support is winding down. Be assured our network is making sure
Media & You
that ministers are fully aware of these ongoing challenges and the
paul@mediaandyou.co.uk
potential impact on the economic recovery.
Looking to the future we continue to shape the support your
Chamber provides in response to your feedback, keep it coming, it is
Printed by Welshpool Printing Group Ltd,
so important that your voice is heard through us at a local, regional
Printing House, Severn Farm Industrial Est,
and national level. Our Quarterly Economic Surveys have been
Welshpool, SY21 7DF
running since 2008 and without question is the most up to date,
business intelligence with trend analysis available in Shropshire.
For all editorial requests contact Hollie Jones on: Your contribution to this is vital, as the outcome not only informs
magazine@shropshire-chamber.co.uk local stakeholders but feeds into the national picture ending up on
the Chancellor’s desk.
For all advertising requests contact Mia Carter on: Please look out for the next request for you to complete the
m.carter@shropshire-chamber.co.uk survey, have your say, help us to help you, help us to help Shropshire.
Richard Sheehan
Chief Executive Officer,
Shropshire Chamber of Commerce
2 3
YOUR CHAMBER, YOUR VOICE NEWS
Mobile solar power station to
lead in sodium-ion technology
A
WORK SMART
pioneering battery and
energy storage firm is
poised to lead the world in
developing a commercial use for
a ground-breaking new battery
technology.
AceOn - described as ‘the Telford
company taking on Tesla’ - has been
awarded a £1 million grant from Innovate
UK to accelerate development work on its
mobile solar energy storage unit.
The newly-designed product will use
Sheffield-based Faradion’s sodium-ion
batteries - the first time its technology is in
From Call Recording and Mobile
commercial use in sub-Saharan Africa.
Sodium-ion battery technology uses
low-cost materials that are sustainable and
Integration to CTI and On-hold
widely available.
AceOn – one of the country’s leading
Marketing, work smart with our
solar energy and storage specialists — will be
working in partnership with the University business telephony features
of Wolverhampton, DZP Technologies, a
specialist battery materials development
company, and Nigeria-based energy and
performing together in perfect
power company Nevadic Limited to deliver
the innovative Government-backed project.
Mark Thompson
harmony.
AceOn Group Managing Director Mark with the new solar
Thompson said the new solar energy storage device
storage unit could bring clean, sustainable
and affordable power to millions of people
around the globe – and that the Telford
company was leading the world in adopting
world, Innovate UK-supported companies
are improving lives of people in developing
for innovation in energy supply, and lessons
learnt from this project will be shared with Contact Enreach today for
the next-generation sodium-ion technology. countries. By backing transformative ideas other countries.”
“Sodium-ion represents a real step
change in technology and we really are
such as AceOn’s, Innovate UK is making James Quinn, CEO of Faradion, said: “We a quote that makes working
Global Britain a reality by supporting projects are really excited to be working with AceOn
leading the way in finding one of the first
commercial applications for it in Africa.
oversees and enterprise in the UK.”
Professor Geoff Layer, Vice-Chancellor of
to expand the use of our batteries into Africa.
Sixty six per cent of the Nigerian market faces
from anywhere, on any
“Our mobile storage unit will play a
massive part in bringing clean, affordable
the University of Wolverhampton, said: “The
University has worked in partnership
unreliable or no energy access, so we see a
lot of potential to support its ambitious
device, a breeze!
and sustainable power to some of the with AceOn over a number of economic growth projections.”
world’s poorest regions — and develop years. Sustainable energy Our mobile AceOn originally helped
new technology that will help fight climate generation and storage is a storage unit will play develop sodium-ion
change all over the world.
“It is fantastic that the government,
fundamental requirement
if we are to tackle climate
a massive part in bringing technology and Mark said
“now is the right time
through Innovate UK, sees the huge potential change effectively. We clean, affordable and to establish the next
of this technology and have placed their are excited to be working generation and scale-up its
confidence and funding in us here at AceOn on this innovative
sustainable power to some of potential to help combat
to deliver it successfully. project, and Professor the world’s poorest regions — climate change”.
“We want to create new green-tech jobs
here in the UK as we establish this country,
Ndy Ekere and the and develop new technology The project will see
Wolverhampton Institute the development of a new
and AceOn, as a global leader in this field. of Sustainable Energy that will help version of AceOn’s solar
“The funding is to develop this (WiSE) Team will be leading fight climate energy generator to enable
technology to integrate with solar energy this work on behalf of the full integration with sodium-ion
generation to provide affordable, safe power University of Wolverhampton.” change batteries, including hardware and
for use initially in Nigeria. But our plan is to Doctor Zlatka Stoeva, from DZP software development, and scalable to
roll this out to a truly global market to answer Technologies, said: “I have been working 1MW.
the urgent need for clean, sustainable with AceOn to develop this project for over New diagnostics tools and a battery
energy.
The project will start in October and run
for two years.
12 months now. This is a new state-of-the-
art battery technology and we will show its
capabilities to the rest of the world, as well
management system will also be developed.
It will also create a new trailer to call: 01952 310 750
enreach.com/uk
transport the equipment, new assembly
The company’s bid was just one of five as making a real and positive difference in and maintenance systems to enable pack
from 126 submissions to be granted funding Nigeria.” assembly, repair, and re-use locally in Nigeria,
by Innovate UK, the nation’s innovation Dave Nwosu, Chief Executive Officer for and include a full life cycle analysis of the
agency. Nevadic Ltd, said: “Nigeria is a perfect test- system, including its environmental impact.
Alice Goodbrook, innovation lead, bed for developing this technology — it has For more information about the AceOn
energy at Innovate UK said: “All over the soaring electricity prices, there is a clear need group visit https://www.aceongroup.com/
4 Business Telephony | Lines & Calls | Broadband | Mobiles | IT Services
YOUR CHAMBER, YOUR VOICE NEW FACES NEW FACES YOUR CHAMBER, YOUR VOICE
Apprenticeship Rachael Watts, project co-ordinator Kiran Uppal, executive assistant
Taking up a position at HR firm
A
programme is n award-winning Shropshire HR firm has taken
on a new consultant to help meet the demand
Vicky Dickson,
a huge success
from Shrewsbury,
of an ongoing expansion. has three years’
Vicky Dickson, 29, lives in Shrewsbury, has three years’ experience in experience in the
HR industry
An apprenticeship programme at a the HR industry and is looking forward to her new role helping The HR
Shropshire law firm is flourishing, with the latest Dept Shropshire expand its client base.
recruits working their way towards successful The HR Dept Shropshire was launched by Niamh Kelly in May 2018
qualifications. to provide human resources and employment law support to small
Lanyon Bowdler Solicitors, which has offices and medium sized businesses. She set up sister company The HR
across Shropshire, Herefordshire and North Dept Wrexham and Chester last year and recently joined forces with
Wales, has recently welcomed Emily Jones, Dana Lee Monroe of The HR Dept Abergavenny, Brecon, Blaenau Gwent &
Johnstone and Dylan Boydell to the firm as Cwmbran in a move to provide extensive HR support to businesses
apprentices. across Mid Wales.
All three are working Vicky, who is originally from Dolgellau in Mid Wales and is excited
towards Business to be able to offer advice in Welsh to clients in the new territory, said:
Administration Level 3 “I am excited to be a part of The HR Dept Shropshire team and look
Apprenticeships, and forward to helping get across all the things we offer as a successful HR
managing partner, Brian company and what support we can provide.
Evans, said helping young Emily Jones “We have so many resources behind us, so much support and
people take their first steps information to draw on in finding the best way to help the client.
in the legal profession was
Exciting times
“The last 12 to 14 months have been a big challenge for many
always a priority for the firm. companies, their employees and the HR industry. There were a lot
“As a progressive of companies initially with furlough queries, so the early days of the
law firm, we value pandemic were focused on getting our heads around what furlough
apprenticeships highly and was and advising on that.
appreciate the importance “We then saw a spike in the number of businesses considering Vicky said her move to The HR Dept Shropshire was a great
for Rachael and
of nurturing young talent,” Dylan Boydell
redundancies and more recently it has been all about getting opportunity to keep developing her skills and experience and she
he added. employees back to work - so it’s been a busy time and extremely hopes to become a chartered member of CIPD.
“We are looking forward difficult for so many people. “We have a team of friendly, helpful professionals offering
to supporting, developing “On the positive side I believe it has made employers think more pragmatic advice on employment law best practice,” she added. “One
and working with Dana, about mental health and employee engagement, especially with of main things we are dealing with at the moment is absence from
Kiran at college
Dylan and Emily on their people working from home and trying to keep them included in the work and that’s probably going to be an issue as we try to get people
Lanyon Bowdler experience team and not to feel too isolated and lonely. back into the workplace.
as their apprenticeships Dana Johnstone “More managers are trying to touch base with staff to find out how “The pandemic has had a major effect on mental health and we are
and careers progress.” they are doing and how they could support them a bit more. seeing a lot of depression and anxiety with people going off for long
Emily Jones, who is from Oswestry and “It’s still difficult trying to change some people’s opinions about periods of time - so it’s all about managing their return to work and
T
joined Lanyon Bowdler from The Marches how HR works but new things like furlough that employers have not how we can best support them.”
Sixth Form, said: “This apprenticeship is a great wo business administration ordinator role in May, Rachael has also had to consider before, have brought HR more to the forefront of Ms Kelly said: “We are delighted to welcome Vicky to the HR Dept
opportunity to achieve a qualification, gain new began studying for her Prince2 project employers’ minds. Shropshire team, part of an ongoing expansion and our commitment
skills and knowledge while being in a real working apprentices have taken management qualification. “There is more talk about mental health and wellbeing and trying to providing the highest standards of HR support to businesses across
environment. It has also allowed me to get into up important new roles at “To anyone considering studying a to keep employees happy. There are many things we have to deal the region.”
employment with the opportunity to progress in Telford College. business administration apprenticeship, with, and people definitely have a greater awareness of HR and are For more information about The HR dept email Niamh.Kelly@
my career path. I have already learned that I really Rachael Watts has been appointed I would say definitely do it! There are so discovering more value in it.” hrdept.co.uk and visit https://www.hrdept.co.uk/shropshire/
enjoy being in the legal sector and the day-to-day project co-ordinator to oversee the college’s many routes and departments you can take
It’s a new role for a familiar face
work it involves. Lanyon Bowdler has provided me yourself, such as customer service or HR.
plans to open a new maths and digital hub
with many role models to look up to, and I would “After being at the college for only just
in Telford town centre’s ‘Station Quarter’.
like to stay within this area of work in the future, over three years, I have made so much
And Kiran Uppal has joined the
aspiring to be a solicitor myself one day.” progress.”
administration team as an executive
Dana Johnstone, of Shrewsbury, used to work Kiran, a former student of A well-known and familiar face to and exciting journey with the team.
assistant, where her role includes
full-time in a care home and said: “The firm is very Wrockwardine Wood Arts Academy – now the Shropshire business community I am grateful to both Richard Canfer-
supporting the executive and senior
passionate about providing support and training Telford Priory School - completed her level has recently made a high-profile Taylor, CEO and Chris Jones, Managing
to staff who want it, which impressed me as it is leadership team.
Rachael, a former Church Stretton two business administration qualification at appointment at local firm, Reclaim Tax Director for investing and believing in
comforting knowing the firm wants to help your UK Ltd as Operations Director. me, I hope I can succeed and make a
Secondary School student, is an army wife Telford College, and is now combining her
personal growth. Teresa Rowe who previously worked real difference to the business and its
who has returned to education after taking new role with level three studies.
“Despite the fact I am an apprentice here at for Shropshire Chamber of Commerce clients for many years to come.”
a break to start a family. She said: “Apprenticeships really are the
Lanyon Bowdler, I am not treated any differently Chris commented “I have known
She began on a level three way to go. You can fit them around yourself for over 21 years as Events Manager
to other staff and I am still given a variety of tasks
apprenticeship at the college’s Willow Tree and your working life. brings a huge wealth of expertise, Teresa for many years as we previously
to complete which I particularly enjoy, as I like
centre before moving to the employer “With a business administration professionalism and has a ‘people worked together so I am obviously
a challenge. I have always been interested in a
engagement team, and completed her apprenticeship, there are so many first’ attitude which is key for her new delighted she has decided to join us, I
career in the legal sector, so in the future I would
level four business and professional pathways you can take. role. Teresa has extensive knowledge, know Teresa’s strengths and she can
definitely like to stay within the solicitors and
“I have really increased in confidence experience, and a full understanding only add to the success of the business
grow my knowledge.” administration apprenticeship last spring.
since starting my apprenticeship. I work of working with all sectors and size of moving forward, she will certainly bring
Dylan Boydell, of Coalbrookdale, studied at “It was tough fitting the apprenticeship
with a great team of people, and appreciate business, she really gets to know the significant value to the team”.
Shrewsbury College and used to work part-time in around family life, but Telford College
the relationships I have built with my company and ensures she exceeds Reclaim Tax UK Ltd are experts in
McDonalds. He said: “I initially started looking for has been very flexible with any needs or
colleagues and the support I get from expectations by going the extra mile. specialist areas of tax relief, including
an apprenticeship as I wasn’t enjoying college and changes I have needed to make,” she said.
people around me at work.” She has boundless enthusiasm and is Capital Allowances, Research &
thought I would benefit from a more hands-on “The main skills gained from
Telford College is throwing open the the perfect fit for this brand-new role. Development (R&D), Remediation of
role. At Lanyon Bowdler I am enjoying getting my apprenticeship training include
doors of the campus for an open event on Teresa says “I am absolutely thrilled Contaminated Land and the Patent
an inside perspective of a law firm and how it communication, organisation and the
June 23, when there will be an opportunity to be part of the Reclaim Tax team here Box. With over 10 years’ experience,
operates, as I find it intriguing and have always ability to prioritise.
to find out more about the latest in Shrewsbury which also has offices we have identified over £264m in tax
had an interest in law. I am unsure on what I “This qualification slots in everywhere across the UK. I am looking forward to benefit for our clients to date.
want to do in the future, but by working here I - no matter what sector you work in, there apprenticeships and courses, and view the
reigniting existing relationships and Our average client benefit is £50k
am further developing my understanding of law is always some sort of administration going facilities.
cementing new ones. I cannot wait for Capital Allowances and £59k for Teresa Rowe, operations director
which will help me decide if I want to take up a on behind the scenes.” For more details, or to register, see
to get started and focussed on a new R&D and the Patent Box!
career in law.” Since taking on the project co- www.telfordcollege.ac.uk/open-events/
6 7
YOUR CHAMBER, YOUR VOICE NEW FACES NEW FACES YOUR CHAMBER, YOUR VOICE
Two new recruits Violetta is welcomed
A B
Shropshire skin clinic has usiness communications
expanded its services provider, Enreach, has
after taking on two new further expanded its
members of staff as part of its UK senior leadership team by
expansion - one from the skies welcoming Violetta Parylo as its
and an NHS hero. new Chief Financial Officer.
Parylo joins the business from the
Elite Skin Studio on Newport High Street
Royal Institute of Chartered Surveyors
has seen a welcome resurgence in demand
after 11 years in senior roles. Violetta has
for treatments from clients new and old
worked in a variety of sectors, ranging from
wanting to restore the appearance of their
private equity to technology and telecoms.
skin.
As Chief Financial Officer, Violetta takes
Despite being forced to close in March
responsibility for the UK billing and finance
last year, mother and daughter pairing
teams at Enreach and will steer the
Anne and Fliss Ashton, who operate the
business through its next phase of growth.
business, have been able to welcome two
Speaking of her new role, Parylo said:
new members of staff to their team adding
“I’m excited to be joining the team at
valuable additional skills and experience
Julie Newton, Fliss Ashton, Anne Ashton and Niki Gittins at Elite Skin Studios Enreach. The company has ambitious plans
following a £70,000 expansion and
for the rest of 2021 and beyond, which I
renovation and expansion during lockdown.
can’t wait to help shape. We are focused on
The studio has been back up and
critical care experience. She said: “Over the came as a complete career change. She was delivering the best possible solutions to our
running since April - joining the team are
past 15 months I have worked in a variety of previously a flight service manager for one of customers and expanding our offering here
aesthetic practitioner Julie Newton who lives
roles , vaccinations, swabbing… everywhere the larger airlines but decided to re-train in in the UK.”
in Market Drayton and skin therapist Niki
really! My usual role will hopefully be advanced skin care treatments when faced Duncan Ward, Chief Executive Officer,
Gittins from Lilleshall.
restarting shortly.” with redundancy. said “We’re thrilled to welcome Violetta to
Studio director Fliss said she was thrilled
Julie, who herself suffers with a skin Niki explained: “I had been flying for 20 the team as Chief Financial Officer. With
to welcome the new staff to the team.
condition, says there is a lot of help there years which I loved but suddenly the future her background, Violetta is a great fit
“It’s been a difficult time for everyone,
for people but it’s very often a question of was not looking good. for Enreach and how we are planning to
but we are delighted to finally be back open
finding the best solution. “When I met up with Anne and Fliss grow. Violetta is a very driven leader, with a
and with our two new team members on
“For me, it’s about accessing help early. it was a case of right place right time – for relentless focus on doing things well, and
board.
A lot of the time it’s about treating from the once! I have been made to feel so welcome is well suited to this role with a growth, Violetta Parylo
“These ladies bring a considerable range
inside out, so working out firstly if there’s as part of the “team” from day one she said. acquisition, and transformational agenda.”
of complementary skills to the business, and
we know our customers are already really something going on within your body that is “It’s been so nice to mix with people
pleased with the results they are delivering,” having an effect on your skin is vital. again and it is a really lovely environment
she said. “This is where professional advice is here. I’ve always worked with the public on
Julie Newton also works as a nurse at the so important – the understanding and the customer service side so for me I feel like
Princess Royal Hospital in Telford joined the experience from the likes of Elite Skin Studio a duck to water!” All your office needs
business when it reopened on April 12. help you address your problems and help Anyone who would like advice on their
Julie’s background is in elective you treat your issues early on, which in turn skin, email hello@eliteskinstudio.co.uk, call
orthopaedics although she has been very will hopefully help prevent really damaging 01952 814200 or visit the website
much more hands on during lockdown confidence issues.” www.eliteskinstudio.co.uk for information on
Bespoke Office Design & Installation
working in intensive care by virtue of her For Niki, working at Elite Skin Studio a full range of treatments and services.
Insurance specialist unveils operations manager
A Shropshire insurance broker has watching staff and the business grow and hit Stunning selection of seating Reception furniture
welcomed a new face to the team who has a new development levels.”
wealth of industry experience. Rose has previously worked in personal Wide range of desking Stunning cafe selection
Rose Stephen is the new operations lines claims, before specialising in commercial
manager at Henshalls Insurance Brokers and claims with losses over £1million, fraudulent Great selection of storage Educational furniture
claims, and VIP client claims.
she will be working across all three of the
company’s offices in Newport, Shrewsbury After she returned to the UK, Rose also Boardroom furniture Home office furniture
and Stafford. worked for a Shrewsbury-based commercial
Originally from Shrewsbury, Rose spent insurance broker which has given her vast
several years living in New Zealand before experience of dealing with business clients
returning to the UK four years ago. and prepared her well for working with the
“I chose to join Henshalls as they have Shropshire business community.
such an incredible reputation for outstanding Dave Williams, for the Henshalls Group,
customer service, and they have very little said Rose’s appointment was the latest
staff turnover which is always a good sign of a in an ongoing programme of growth and
company that’s great to work for,” said Rose. development for the company.
“My new role will involve dealing mainly “We’re delighted to welcome Rose to
with agricultural and commercial clients, Rose Stephen, operations manager the team, and we’re looking forward to
and I’m looking forward to the challenge the contribution she will be making to the
of growing the Henshalls client base even shaping of our future strategies and to her
further. “The new position gives me a great input in the continuing development of our Telford Head Office & Showroom: Units B2 & B3, Stafford Park 4, Telford TF3 3BA Tel: 01952 292606
“I’ll also be responsible for the operation opportunity to continue to develop my online systems.
of the client management system on a daily professional skills, and I love the fact that “At Henshalls, we’re committed to giving Shrewsbury Tel: 01743 600365
basis to ensure our database and client no two days are ever the same. It allows me all our employees opportunities to develop
information is regularly updated and stored to build different relationships across the their skills and to build a strong and successful Email: sales@chrisbeon.co.uk www.chrisbeon.co.uk @chrisbeon
correctly. business and my favourite part of the job is career in the insurance industry.”
8 9
YOUR CHAMBER, YOUR VOICE CHAMBER NEWS
Our
Playing games...
...for improved mental health
People
Your
Staff were encouraged to relax with a doughnut and coffee
Team
Shropshire Chamber
shows support for Here to Help
We continue to offer meetings via telephone and video and where
necessary we are able to offer face to face appointments, please use
our letterbox when dropping off documents.
first Wellbeing Day Transparently priced, practical Contact Us
T
0800 652 3371
he Shropshire Chamber team Hollie Jones, Shropshire Chamber’s
membership advisor, said: “We organised
celebrate and coincide with World Wellbeing
Week and the lifting of lockdown restrictions.
advice and support delivered info@lblaw.co.uk
took part in the county’s first
Wellbeing Day – highlighting
various activities for all staff to take part in and
enjoy throughout the day.
It was sponsored by The Wellness Hub and
Paycare. by specialists with foundations
the importance of the physical and “For example, we ran a ‘Take 5 with a The organisers said: “If the pandemic Find Us
mental wellbeing of staff.
Hot Drink and Sweet Treat’ session, with
doughnuts kindly donated to us by Planet
has taught us anything it’s that our health
is everything. Now more than ever we are
in Shropshire Chapter House North,
Laura Butler, of Laura Butler Coaching, Doughnut. encouraging businesses to support the Abbey Lawn,
asked employers to bring focus back to welfare “We also set up Chamber Games where physical and mental health of their employees.
of their team members by taking an important Our specialist corporate, commercial property, dispute resolution Abbey Foregate,
various board games were set up for staff to “We know many businesses are passionate
step towards promoting wellbeing in the enjoy with colleagues.” about doing what they can, but that starting is and employment lawyers provide support to help you grow and Shrewsbury,
workplace. Shropshire Wellbeing Day was launched to the always the hardest part.” SY2 5DE
protect your business, giving you a solid foundation to build upon.
www.lblaw.co.uk
Talking - in-person and online - is encouraged Win or lose the game... ...all were winners on Wellbeing Day
Shrewsbury • Bromyard • Conwy • Hereford • Ludlow • Oswestry • Telford
10
YOUR CHAMBER, YOUR VOICE CHAMBER NEWS CHAMBER NEWS YOUR CHAMBER, YOUR VOICE
Green shoots of recovery – Fantastic job – praise
but still a need for caution for customs support
S S
hropshire’s business
hropshire Chamber of Commerce has been
community could return to its
praised for the ‘fantastic job’ it is doing to
pre-pandemic levels as early
offer international trade advice to the county’s
as the first quarter of next year. importers and exporters.
That’s one of the headline conclusions in
ChamberCustoms Limited, part of the British Chambers of
the latest economic forecast from the British
Commerce, has given the Shropshire team a completely clean bill of
Chambers of Commerce, which surveyed
health in its latest audit.
companies across the UK.
The Shropshire team, based at the Chamber’s offices in Telford,
But Shropshire Chamber says there is
handled import and export queries worth nearly £2.4 million during
still a mixed picture across the county, with
the first four months of the year.
some sectors in far better financial shape than
And the comment on the ChamberCustoms Limited audit report
others.
for both areas, which included import deals worth more than £1.4
Richard Sheehan, chief executive of
million, was: “Congratulations – fantastic job!”
Shropshire Chamber, said: “This forecast
Ruth Ross, Shropshire Chamber’s director of business, said: “Our
predicts that UK GDP could grow as much as Members of the Chamber’s international trade team, from left, Ingrid
brokerage services, helping companies to navigate the many changes Griffiths, Will Higgins, Steven Rushton and Caroline Volles Loos
6.8% this year, which would be the highest
to international trade rules, only launched at the start of the year.
since records began.
“So much has been achieved in such a short space of time, and
“It means the Shropshire economy could
our international trade team continues to grow to meet demand. shifting and traders need to build or reset their customs processes.
return to its pre-pandemic level in the first
“We are delighted to have come through this audit with flying “We’re able to offer a ‘one stop shop’ with direct links to all sea,
quarter of next year, with a continued rate of
sharp growth throughout 2022. colours, and want to say a big thanks to our team for the cracking air, rail and road ports and terminals in the UK. We’ll help you keep
“But we must inject a degree of caution, job they have done – and continue to do – on behalf of Shropshire control while we do the hard stuff, acting in your best interests every
because these findings are based on the businesses.” time.”
assumption that lockdown restrictions will ChamberCustoms is the customs advisory, training and brokerage ChamberCustoms is ready to respond to increased demand for
continue to be lifted as planned – which is far service delivered through Chambers of Commerce across the UK. compliant-led services, and can make your customs declarations on
from certain right now.” It harnesses the reach, expertise and knowledge of the British behalf of businesses.
He added: “Here in Shropshire, we are Chamber network to offer a fast, reliable and compliant service. More details can be found on the Shropshire Chamber website, in
acutely aware that the true depth of the Ruth said: “Our borders are changing, the rules of the game are the international trade section – see www.shropshire-chamber.co.uk
economic scarring will only be fully apparent
once all Government support has been
withdrawn.
“It is going to take hardest hit sectors such
as catering and hospitality – which are such Richard Sheehan, chief executive officer
a vital part of our county’s economy - much
longer to return to pre-pandemic levels.”
Meeting in person –
Mr Sheehan added: “Small businesses are
the lifeblood of the Shropshire economy, and
it is reassuring to hear that the majority are
emerging from lockdown with either concrete
expo makes a return
plans or intentions to grow their business over
the next 12 months.
“The manufacturing sector seems to be is
particularly optimistic, while nearly six-in-ten
of the hardest hit business-to-consumer firms
such as hospitality, catering and retail still
anticipate growth.”
The survey said consumer spending
would be the main driver of this year’s
economic rebound, with a release of pent-up
demand by consumers spending some of the
‘unanticipated’ savings accumulated during
lockdowns.
Hannah Essex, co-executive director of the
British Chambers of Commerce, said: “We must Our Chamber Business Expo is exhibition we will be running 3 free
not believe that this represents job done. back Thursday 14th October at Open to seminar sessions.
“If there are bumps in the road, the Shrewsbury Town Football Club. There will also be the
Government must be prepared to extend Open to members and
members and non opportunity to end the day
existing support until all sectors are able to fully non members of Shropshire members of Shropshire with lunch.
trade again.
“Young people now entering the
Chamber this event is ideal
for businesses looking to
Chamber this event is ideal andBook your stand now
be part of our Business
workforce and those who lost jobs during the forge new contacts, raise for businesses looking to Expo 21!
pandemic are at particular risk of longer-term their profile and extend We look forward to
unemployment. their business knowledge.
forge new contacts, raise seeing you there.
As the economy emerges from the Our event includes a their profile and extend To find out more about Open Morning l Friday 1st March 2019 l Friday 17th May 2019 l 1030 -1230
pandemic, we need to create a dynamic and networking breakfast with the event, call 01952 208200,
flexible skills system that meets the needs guest speaker, exhibitors
their business or contact the Shropshire
of local employers and supports individuals looking to promote their knowledge Chamber of Commerce by email Shrewsbury’s co-educational prep school for 3-13 | admissions@prestfelde.co.uk | 01743 245400
looking to return to the jobs market.” businesses and to compliment the via events@shropshire-chamber.co.uk
12 13
YOUR CHAMBER, YOUR VOICE NEWS SMART ENERGY YOUR CHAMBER, YOUR VOICE
Could you trim, clip, and shave
the costs of business energy
bills with use of a smart meter?
H
airdressers, beauty salons
Energy is a key expense for hairdressers
and other close contact
services have made a
welcome return in recent months,
bringing much-needed services
back to towns and cities across
the UK.
While the impact of the pandemic is still
being felt, business owners and managers
have embraced the changes and adapted to
new ways of working to protect their clients, are spending to keep track of unnecessary A smart meter could help your business
their staff, their business and their bottom energy waste or additional costs. save energy, time and money
line. A smart meter could give businesses
Energy is a key expense for hairdressers, additional visibility over energy use and costs Working around clients’ schedules means
K Kimber, Courtney Battams, Joe Osborne, Mary Tait and Meryl Green - Derwen Specialist Provider of the Year beauty salons and other close contact to make it easier to identify where changes that time is precious for business owners.
College wins an
services which makes it a crucial area for and savings can be made. Smart meters send your gas and electricity
these businesses to save money and take readings directly to your energy supplier
control of their finances. Mind the planet and your pocket saving you time too!
Anyone who manages a business knows Firms with 10 employees or less could
the importance of embracing changes, both Sustainability is a key focus for many be eligible and installations can be arranged
big and small. A small change like switching businesses across Great Britain and a smart at a convenient time to ensure minimal
to a smart meter could make a big difference meter is a step in the right direction, to help interruption to your business and your clients.
education ‘Oscar’
to your business. business owners and staff cut down on To find out more, make an appointment
Now more than ever, it is important for energy waste and make their business more with your energy supplier or broker today and
business owners to know how much they sustainable. see if you are eligible.
S
hropshire’s Derwen College shop, an online eBay shop and a new staff students. We know we shall build further on
and student takeaway service to ensure that this.”
has scooped a highly work placements for students continued. Derwen College Principal and CEO Meryl
prestigious award in the Staff also worked tirelessly to host annual Green said:
further education equivalent of the events virtually, including open days, a prom “I would like to say a huge thank
and graduation ceremony. you to every single member of staff at
Oscars. As a result of staff commitment, the Derwen College. This award recognises the
Derwen College has been named as college even opened a new Telford campus as commitment, imagination, passion and
Specialist Provider of the Year in the TES planned in September 2020. Today, it delivers resilience of staff across College campuses.
FE Awards – one of the UK’s top awards much-needed provision to students with It has been a year of triumphs for the college
for recognising those that work in further SEND in the area. during some challenging times. We are
education. Derwen College Chair of Governors honoured to have been recognised by judges
PRIVATE HIRE TAXI SERVICE
Staff and students at the college are Kathleen Kimber said: who are experts in the field of education. The
over the moon to receive such fabulous “We have long been proud of how Specialist Provider of the Year category has
news during what has been an incredibly
IN SHREWSBURY
Derwen works with its students and their many contenders of an impressive calibre
challenging year. achievements never fail to amaze us. Recently who have all worked tirelessly to support
Judges praised the college for 16-25 year the staff have gone above and beyond what people with SEND in further education. We
olds with special educational needs and could have been expected of them. Their couldn’t be happier to have received an award
disabilities (SEND), for doing everything in commitment and creativity during long of such high esteem.”
its power to continue its mission to create
a world without barriers even during a
periods when students were having to isolate
in bubbles here or spend time at home have
Tes FE Awards 2021 lead judge Lynette
Barrett said: “During such adverse and
LOCAL SHROPSHIRE COUNCIL LICENSED DRIVERS & VEHICLES PROFESSIONAL DRIVERS
pandemic. been outstanding. difficult times, this college has shown
When the pandemic hit, the college how it has remained focused on student
SALOON, ESTATE CARS, 6 SEATERS
“What has been striking is that student Available for a range of different journeys including Work &
didn’t just survive: it thrived. Staff across engagement and enjoyment have been achievements and outcomes. The pandemic & MINIBUSES AVAILABLE
curriculum, care and support came together very evident. There has been a sense of did not hold this college back; it initiated new School, Shopping Trips, Nights Out, Appointments and
with parents, carers, supporters and industry fun. New ventures have been successfully projects, which meant student outcomes more! We can also help with your Airport Transfer, Seaport
LOCALLY LICENSED
partners to ensure work, independence launched, either to offer an alternative to work could be achieved, and learners remained
Transfer, Special Occasion Travel & Corporate Travel. LOCAL KNOWLEDGE
skills, health, fitness, sports and the Duke of experience off-site or to bring to fruition a safe and engaged in their education.
Edinburgh’s Award all continued, despite the planned development, such as the opening of “The staff worked relentlessly to remain Business accounts are welcomed. INDEPENDENT, TRUSTED & RELIABLE
challenges. the new satellite at Telford. And virtual events, open and create new ways of working, which
Throughout online delivery, the college such as the graduation ceremony, open days, allowed some of the most vulnerable young
constantly sought feedback from students
and learners, and adapted resources and
fund-raising walks, and skills competitions
have ensured our wide-ranging activities
people in society to achieve their outcomes
without compromise.” 01743 35 35 35 WWW.STARCARSTRAVEL.CO.UK
delivery to ensure their needs were met. continue - and with an additional dimension. To find out more about Derwen College
The college also set up an on-site charity Thank you to all the staff; well done to all go to www.derwen.ac.uk
14 15
YOUR CHAMBER, YOUR VOICE NEWS
The legacy of Covid lockdown
As lockdown restrictions are eased and and the effect on cashflow is the ability to use the CBIL loans to bridge losses incurred
we look forward to the post Covid landscape, service the loan, with much of the normal during Covid and when markets open up
what can we expect? Whilst the initial signs lending criteria being overlooked due to and full trade resumes and full or increased
appear to be quite encouraging as trade the need for the cash to oil the working profitability is not realised, then the capital
returns, indeed some sectors are flourishing, capital cycles of business under extreme and interest repayments will start to be a
it can be easy to ignore the CBIL loans now stress, the ability of business’ to do this problem.
sitting on Companies balance sheets and from generating additional profits In the weeks and months ahead,
have all business’ understood the Covid to cover loan repayments is an All these problems will take time to
cashflow legacy that they will inherit ? important question to be asked develop and evolve and the
During the various lockdowns, the and answered if defaults and businesses with a risk of future variants and
different forms of CJRS and CBILS/Bounce cashflow problems are to be CBILS Loan should lockdowns may improve or
back loans provided vitally important avoided. exacerbate the situation,
financial aid from the Government, which When the CRJS quantify the impact of this some firms will flourish and
eased cashflow for business’ forced to close scheme finishes in risk when reviewing their not look back whilst others
or those who may have ceased trading September there is will struggle to recover,
business plans in the post especially if previously
Free Covid-19
otherwise. In many respects these loans undoubtedly going to be
have been perceived as ‘free’ money and a surge in redundancies Covid world and making cashflow had been tight.
the CJRS has been a vital prop and certainly and the cost of this needs However, all businesses with
avoided a catastrophe in the employment to be considered if the cash contingencies as a CBILS Loan should quantify
market whilst the interest free periods and from the CBILS loan has already required the impact of this risk when
repayment holidays being offered on many been used. A further impact on reviewing their business plans
of the CBIL loans means that business’ have cash in the business could also be felt in the post Covid world and making
been looking at healthy bank balances and if the CBIL loan has been used for capital contingencies as required.
have spent or are making plans to spend the investment then this will hopefully produce Phil Matthews is part of the WR Partners
Cashflow Advice
additional cash. additional profits, but where the real advisory team offering advice and assistance
The potential problem in doing this problem sits is where business’ have had to on all areas of business life.
Green Card news is welcomed
by drivers travelling to Europe For a limited time, you can get a FREE
E
xperts at a Shropshire insurance broker
have welcomed the news that UK
drivers will no longer need to show a 15-minute consultation with one of our
Green Card when they travel to the European
Union.
The move comes after a prolonged campaign by
finance experts.
major insurance industry bodies and Dave Williams, from
Henshalls Insurance Brokers in Newport and Shrewsbury,
said it was long overdue.
“A Green Card is an international certificate of insurance
and it confirms that motorists are insured to drive in the EU.
They had to be issued and signed by the vehicle insurer, and
needed to include vehicle and registration details.
“The cards were introduced at the start of January
Scan the QR code or
this year after Brexit – previously British drivers were not
required to carry them as the UK was part of the card free
circulation area.
visit wrpartners.co.uk
“But now, after a focussed and concentrated campaign,
the European Commission has over-turned the ruling which
is great news for both private motorists and commercial
to find out more!
vehicle users.”
Dave warned though that the changes will not take
effect immediately as the rule will need to be formally
ratified by the Commission.
“The decision needs to be sent for publication in the
Official Journal of the EU, and the law won’t come into effect
until 20 days after that.
“So, in the meantime, UK drivers must continue to
request a Green Card from their insurer if they want to travel
in Europe, but of course they can only travel if Covid 19 rules
allow.
“This news is a great step towards reducing the
complications of travelling abroad when things return to the
new normal following the end of Coronavirus restrictions,
and it will help to make it easier for families to get a chance Dave Williams
to take that summer holiday we’re all so desperate for.”
16
YOUR CHAMBER, YOUR VOICE TAKE A BREAK NEWS YOUR CHAMBER, YOUR VOICE
One life – make the best of it
Anna Turner, Lord-Lieutneant of Shropshire
S
imon Wilson is senior 3. Do you have any skills or talents 7. Name three words that best
that most people don’t know about? describe you?
business development I used to be a ski instructor in Austria and Adventurous, ambitious and reliable
manager at Axa, health and a Ski Guide for a Tour Operator for seven winter 8. If you were stranded on a desert
wellbeing specialists, helping seasons, so can get down a hill fairly well, or island what 3 items would you want with
used to at least! you?
people to be the best versions of A fully charged i-pad, a bottle of factor 50
4. Who would be your 3 dream dinner
themselves. guests? and a speedboat
1. Who is someone you admire, and 1. Richard Branson (if he pays) 2. Adam 9. What’s a goal you have for yourself
why? Richman (Man v Food) 3. Michael McIntyre that you want to accomplish in the next year
I’ve always admired Richard Branson. To 5. If we went to ‘happy hour’, what either in your personal or work life?
have achieved what he has from his boyhood I have set myself a personal goal of cycling
would you order?
dreams is truly remarkable. I am of course, the equivalent distance from home to Bodrum
The most expensive, single malt whiskey
asked this soon after he has returned from in Turkey, (where I met my wife) in the space
on the list
space, but the rest of it is pretty impressive too! of a year. It’s some 2700km and works out to
6. What is your favourite holiday
2. Tell me three pet hates? be just short of 8km per day. It doesn’t sound
destination?
1. The reserving of sunbeds on holiday at a lot, but that’s 8km EVERY day for a year, so
Without a doubt, Mexico – My wife and I
stupid o’clock, whilst not getting used until I have to account for holidays, trips away with
lunchtime. 2. Cars parked in Parent & Child got engaged there, and married there some 14
work and of course, days where I just don’t
spaces without children. 3. When people years later. My daughter has since been too as
fancy it. I started the day after my birthday
a baby, but we’re taking her back next year to
ask for my “PIN number” – i.e. My personal some two weeks ago and have only missed
experience it properly
identification number number one day. Early days but on track so far as I’ve
been around the 15km mark per day – usually
during a lunch hour.
10. What was the last book you read?
Looking Good Dead by Peter James
11. What is your
favourite aspect Simon Wilson
about your career?
I love the
nature of my work,
Chamber backs the campaign
which is client
facing, building
strong relationships
Helping and forming new
for Covid-19 county sculpture
ones too. It’s a
you build
varied week from
being in the office
(outside of a
a stronger,
S
pandemic), working
from home and
hropshire Chamber of The sculpture has been created by Paul
healthier
travelling around Kennedy, who is based at Acton Round.
to meet people. A Commerce is backing a He says he has created a design ‘to be
project to commission a
business
great combination and a great company to reflective as well as projecting hope’, with the
represent. new sculpture, recognising the main circle representing the divine life force or
12. Are you doing the job you thought spirt that keeps our reality in motion.
you would do when you were a child? sacrifices made by the county The void between the two halves is filled
No. I wanted to be an airline pilot but through the Covid-19 pandemic. with coloured glass to represent a rainbow
got way-led somewhat by the skiing. By the The Lord-Lieutenant of Shropshire, Anna and is the symbol of hope and promise for a
time I returned to the UK, it was a little late for Turner, is hoping to gain enough backing for a better future.
me to go down the route of flying for a living. publicly-funded sculpture to be placed in The The bronze sculpture will be raised and
Looking back though, seven great years in the Abbey, Shrewsbury. grounded on Shropshire stone with a pink hue
Alps, still an achievement in my books so no The full-size sculpture will cost around and tool marks from the original stonework in
As a Chambers of Commerce member, if you take out regrets. £16,000 – a one fifth sized replica is currently the Abbey will be replicated onto three sides
small business healthcare cover with us, you’ll get: 13. What are some causes you care on display at Shrewsbury Museum, and the of the base.
about? public are invited to enter a prize draw, for a
50% off your Chamber of Commerce membership for Richard Sheehan, Shropshire Chamber’s
Climate change is the big one for me, now chance to win it.
three years.1 chief executive, said: “Shropshire has risen to
that I’ve brought my daughter into the world There will also be a chance for members
Up to 50% off an annual PureGym membership for all of the Covid challenge in extraordinary ways.
– it’s hers and her kids futures that worry me. of the public to put their fingerprints on
your team, not just those covered by a healthcare plan 2 Businesses responded to calls for support like
I’m also a huge animal lover and would like to the main sculpture at the Abbey during
never before, whilst the spirit of collaboration
see more done to protect animals and improve September.
To find out more about our offer for Chambers of Commerce members, Shropshire Chamber president Mandy across society was and is amazing.
their wellbeing around the world.
visit axahealth.co.uk/chambers or call us on 0800 389 7413† and mention 14. What do you do with friends and Thorn, who is also one of the county’s Deputy “It is fitting that we not only remember
The Lord-Lieutneant this but recognise the pain and suffering
that you’re a Chamber member family in your spare time? Lieutenants, said: “The Lord-Lieutenant’s
is campaigning for a
With family, just being together is the most vision for this project is to make a fitting many have endured through the crisis
†
Lines are open 8:30am – 5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, permanent Covid-19 through this wonderful sculpture.
training and as a record of our conversation. 1Direct new customers only. 50% off up to a value of £125 per important thing, but we do enjoy woodland tribute which will last long into the future to monument in
employee covered, per year, for up to three years. See website for more: axahealth.co.uk/chambers-home. walks with our Cocker Spaniel and a picnic mark the period in which many people have “I am confident that business will once
Shropshire
Available to members, dependents aged 16 on their membership, and employees of clients of AXA Health.
again come together to support this funding
2
Up to 50% discount off an annual membership is based on PureGym’s non-promotional monthly price x 12. thrown in for good measure. Camping is also lost loved ones and everyone has had to make
For terms, visit: axaactiveplus.co.uk/puregymterms
a favourite. With friends, I can’t think of a extraordinary sacrifices in their daily lives and effort and help the Lord-Lieutenant to make
British Chambers of Commerce Limited is an introducer appointed representative of AXA PPP healthcare Limited.
AXA Health is a trading name of AXA PPP healthcare Limited, authorised by the Prudential Regulation Authority better afternoon than the sun shining and a in their businesses. neighbours, our communities have risen to this happen.”
and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Services purchased group of us setting off to discover new trails on “Communities on all levels have pulled the challenge. The Lieutenancy has teamed up with
in addition to your insurance cover are not regulated either by the Financial Conduct Authority or the Prudential
Regulation Authority. The private healthcare insurance plans are underwritten by AXA PPP healthcare Limited. mountain bikes, with a visit to a country pub or together to get us through. From the “We also very much need to remember the Shropshire Rural Communities Charity to
Registered office: 5 Old Broad Street, London EC2N 1AD until 31 March 2021, and thereafter
two along the way. dedicated work of health and care staff, the people who have suffered and sadly died assist in fundraising, and any surplus funds
20 Gracechurch Street, London EC3V 0BG. Registered in England and Wales number 3148119.
Write to us at: AXA Health, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL. PB90905/10.20 15. What would be your personal motto? through frontline workers in a wide variety and to thank everyone for their enormous will be put to Community projects across
One life – live it. of roles, to many people helping their effort.” Shropshire and Telford & Wrekin.
18 19You can also read
