SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
SFA
                                                                National
                                                                Small
                                                                Business
                                                                Awards
                                                                2017

Small Firms Association, 84-86 Lower Baggot Street, Dublin 2. TEL: 01 605 1500; EMAIL: info@sfa.ie; WEB: www.sfa.ie #SFAAwards2017

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
CONTENTS
Introduction from SFA director Patricia Callan

INSIGHTS
                                                                                     4
                                                                                         Comment from the chair
Joe Healy, manager HPSU ICT, Enterprise Ireland                                      5   I am delighted to offer my
                                                                                         congratulations to all of the 2017
INNOVATOR OF THE YEAR                                                                    finalists in the SFA National Small
Companies serving unmet needs in unique ways                                         6   Business Awards programme. Now
                                                                                         in their thirteenth year, these awards
INSIGHTS                                                                                 celebrate achievement, innovation and
                                                                                         excellence amongst small firms and it
Kieran Marshall, head of AIB Finance & Leasing                                       8
                                                                                         is these very qualities that are evident in
                                                                                         the companies featured in this special
OUTSTANDING SMALL BUSINESS                                                               awards supplement.
Adaptable and driven to succeed                                                      9       All of the companies presented
                                                                                         here are from a wide range of business
INSIGHTS                                                                                 sectors, hailing from 13 counties
Tara McCarthy, chief executive, Bord Bia                                         12      throughout Ireland and employing in
                                                                                         excess of 600 people.
FOOD AND DRINK                                                                               From reading their success stories
A natural aptitude for grabbing opportunities                                    13      you will learn what sets them apart
                                                                                         from the mainstream through constant
INSIGHTS                                                                                 innovations and a commitment to
                                                                                         growth. All of the people involved
Cormac Mannion, energy services manager at Energia and Peter Baillie,
MD of Energia Renewables                                                         15      are truly representative of what
                                                                                         entrepreneurship is and I believe are an
                                                                                         inspiration to us all.
MANUFACTURING                                                                                Given the right environment these         their products and services at the
Facilities that move with the times                                              16      companies will contribute to sustaining       National Small Business Showcase,
                                                                                         Ireland’s competitiveness, deliver            which was officially opened by Minister
INSIGHTS                                                                                 growth in job numbers throughout the          for Jobs, Enterprise & Innovation, Mary
Padraig Sheerin, head of SME at Three Ireland                                    18      country and pave the way for many Irish       Mitchell O’Connor, and was visited by
                                                                                         companies in new markets.                     over 1,200 people (see pages 30 and 31).
SERVICES                                                                                     By recognising the best of small             In conclusion, I would like to
Putting the customer at the heart of everything                                  19      business in Ireland the SFA awards            thank our sponsors and judges for
                                                                                         programme continues to highlight the          their continued support in making the
INSIGHTS                                                                                 importance of small business to our
                                                                                         economy. In our current uncertain
                                                                                                                                       entire awards programme possible.
                                                                                                                                       Our sponsors include AIB, Enterprise
Bernard McCarthy, managing director of DHL Express in Ireland                    22
                                                                                         times, it is vitally important that these     Ireland, Three Ireland, Bord Bia, the
                                                                                         established indigenous companies              Sustainable Energy Authority of Ireland,
SMALL BUSINESS EXPORTER OF THE YEAR                                                      are supported and that any barriers to        DHL, Energia, IE Domain Registry and
Making growth outside of Ireland matter                                          23      achieving growth are removed.                 Skillnets.
                                                                                             To realise a vision of Ireland as            Led by chair of the judging panel AJ
INSIGHTS                                                                                 the most vibrant small business               Noonan of Rhonellen Developments,
David Curtin, chief executive, IE Domain Registry                                25      community in the world – supporting           our judges also include: Brian O’Kane of
                                                                                         entrepreneurship, valuing small               Oaktree Press, Professor Frank Roche,
EMERGING NEW BUSINESS                                                                    business and rewarding risk takers - our      chairman of Dublin Business Innovation
Five small companies with big ideas                                              26      Government needs to ‘think small first’       Centre, Mairead Cirillo of Environmental
                                                                                         and support these companies in tackling       Business Advice, Paula Fitzsimons of
INSIGHTS                                                                                 key challenges in terms of culture and
                                                                                         recognition, education and skills and the
                                                                                                                                       Fitzsimons Consulting, Donal O’Donovan
                                                                                                                                       from the Irish Independent, Dr Barry
Majella Kelleher, head of energy demand management, SEAI                         28
                                                                                         business environment.                         McCleary of Megazyme International,
                                                                                             The businesses profiled here have         Ken Germaine of Germaine & Associates
SUSTAINABLE ENERGY                                                                       availed of a fantastic programme to           and Geraldine Lavin of 3rdi IT and
Companies with a particularly ‘green’ ethos                                      29      date as part of the SFA National Small        Business Services.
                                                                                         Business Awards. As well as receiving            I wish you all the best of luck at the
SHOWCASE                                                                                 extensive media and PR benefits               Gala Final tonight and in the future.
Highlights from the event in February                                            31      from becoming a finalist, all of these
                                                                                         companies have received a subsidised          Best regards,
                                                                                         training package and a strategic              Sue O’Neill
Editor: Sorcha Corcoran
                                                                                         management masterclass weekend.               SFA chairperson
Design: Robert Armstrong, INM Design Studio, 124-144 Royal Avenue, Belfast BT1 1DN
                                                                                             All of the businesses have showcased
Published by Independent Newspapers Ltd, 27-32 Talbot Street, Dublin 1

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
INTRODUCTION

UPPING OUR GAME
Ireland’s small businesses never cease to amaze in the way they adapt,
diversify and innovate through whatever the global economy throws at
them, writes Patricia Callan, director of the Small Firms Association

T
         here are 238,000 businesses in       and improving the general business          National Small Business Awards come
         Ireland, of which 98% are small      environment.                                from a wide variety of backgrounds,
         (employing less than 50 people)         If together we deliver on this vision,   sectors and parts of the country. They
         and together they employ half        then the effects of the recovery really     all clearly demonstrate that with a clear
the private sector workforce. Last year,      can be felt by all, as we encourage a       business vision, a sense of optimism,
20,000 new entrepreneurs took the             new generation of entrepreneurs to          passion, drive and perseverance, success    Patricia Callan, director, SFA
plunge. This is great news as two-thirds      create and sustain more jobs, in a more     is possible – despite the challenges that
of all new jobs are created by start-ups      regionally balanced way and with a          may be faced. They all need support         and join us – www.sfa.ie/joinusnow
in their first five years. The importance     focus on exporting and innovation.          however with advice, knowledge-                The SFA National Small Business
of small business to the Irish economy is        The finalists in this year’s SFA         sharing and networking amongst fellow       Awards programme ensures that the
undeniable.                                                                               small business owners.                      contribution of our sector is at the
   The Small Firms Association (SFA)          “The SFA has a vision                          At the SFA we aim to work with           forefront of recognition. All of the
has a vision of Ireland as the most
vibrant small business community in
                                              of Ireland as the most                      business owners to make them better
                                                                                          in their business. The SFA is Ireland’s
                                                                                                                                      companies on the shortlist are winners,
                                                                                                                                      regardless of the outcome at the Gala
the world: supporting entrepreneurship,       vibrant small business                      leading small firm representative           Final tonight. All their stories are
valuing small business and rewarding
risk takers.
                                              community in the                            organisation, with over 8,500 member
                                                                                          companies. Our mission is to be the
                                                                                                                                      inspiring and epitomise what it means
                                                                                                                                      to be a true entrepreneur. The judges
   In order for this vision to be realised,   world: supporting                           trusted partner of small businesses in      were impressed by both the quality and
we need Government, educators,
small business owners themselves
                                              entrepreneurship,                           Ireland, to deliver business-focused
                                                                                          advice and insights to member
                                                                                                                                      standard of the over 500 entrants and
                                                                                                                                      the diversity of businesses represented.
and communities generally to come             valuing small business                      companies, influence government policy
together to tackle high priority issues
we have identified around culture
                                              and rewarding risk                          to the benefit of small businesses and
                                                                                          connect our members in a thriving
                                                                                                                                      To find out who the winners are and to
                                                                                                                                      view highlights from the Gala Final, log
and recognition, education and skills         takers”                                     community. We encourage you to come         on to www.sfa.ie/awards
SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
INSIGHTS

                         AIMING HIGH
     There is a lot of positive activity in Ireland’s start-up scene including an increase in companies with the
        potential to scale being led by women and more spin-outs coming from third level institutions

T
         he climate for start-ups in                                                                                                   ecosystem, which want to access new
         Ireland is “very sunny and more                                                                                               and innovative technologies. These are
         than temperate” making it a                                                                                                   best developed by start-ups.
         really good time to consider                                                                                                     “Fintech is now broadening out to
setting up a business – particularly if                                                                                                ‘insuretech’, with start-ups looking at
it involves solving an unmet need and                                                                                                  how artificial intelligence could impact
can scale up quickly, according to Joe                                                                                                 on claims data or fraud protection, for
Healy, manager HPSU ICT at Enterprise                                                                                                  example.
Ireland.                                                                                                                                  “There is a general movement
    The target for funding start-ups                                                                                                   towards sectors which haven’t focused
set in Enterprise Ireland’s last three-                                                                                                on technology before being interested in
year strategy to 2016 was 550, but in                                                                                                  solutions developed by start-ups which
fact the number supported was 629 in                                                                                                   help them to become more efficient and
that period. These were a mixture of                                                                                                   either make or save them money.”
high potential start ups (HPSUs) and                                                                                                      Enterprise Ireland published its
early-stage projects. HPSUs are those                                                                                                  ‘Build Scale, Expand Reach’ strategy for
start-ups with the potential to scale up                                                                                               2017-2020 in January. This new strategy
to ten jobs and €1m in sales within three                                                                                              aims to increase client company exports
to four years.                                                                                                                         to €26bn per annum by the end of
    “We thought the target was ambitious                                                                                               2020 with an ambitious target to grow
when we set it in 2013 considering            Orla Battersby, manager HPSU Division, Enterprise Ireland, Minister Mary Mitchell        the level of exports to over two thirds
where Ireland was at the time. The fact       O’Connor, Terence O’Rourke, chairman, Enterprise Ireland, Julie Sinnamon, CEO,           outside the UK over the period.
that it was exceeded is a reflection of the   Enterprise Ireland and the Enterprise Ireland Start-up Class of 2016                        Improving access to finance for start-
economy being stronger than we might                                                                                                   ups is a key element of the strategy and
have thought,” says Healy.                       “Last year 63 of the 229 start-ups we     HPSUs, last year the Competitive Start      Enterprise Ireland is continuing to work
    “The ecosystem has been very              supported were female-led. This shows        Fund made a specific call to graduates      with seed and business angels to avail of
important in nurturing start-ups.             that if we focus on a particular area with   and in recent years it has also focused     new approaches to sourcing finance.
Strong links have been developed              the Competitive Start Fund it does make      on overseas entrepreneurs.                     Four new funds were launched
with universities and there are               a difference.”                                   “Last year we supported 15 spin-outs    recently with Enterprise Ireland
more accelerators and incubators –               In an effort to broaden the sources for   from third level colleges – the most        involvement – there were
infrastructure which perhaps wasn’t as                                                     ever in a year. What is good about these    announcements by Seroba Lifesciences,
strong three or four years ago and didn’t                                                  is that a lot of work has been done to      Frontline Ventures, ACT Venture Capital
exist ten years ago.”
    There are currently 36 different
                                                Start-ups                                  develop the technology before it has
                                                                                           been turned into a business. Usually
                                                                                                                                       and Suir Valley. These four new funds
                                                                                                                                       combined bring, on their first closings,
incubation/enterprise spaces around
the country, including those on third-
                                                supported by                               the intellectual property is strong and
                                                                                           difficult to imitate,” notes Healy.
                                                                                                                                       €188m of available new capital to the
                                                                                                                                       market.
level campuses such as Nova UCD and
the Synergy Centre at the Institute
                                                Enterprise                                     When it comes to sectors, about
                                                                                           two thirds of the start-ups Enterprise
                                                                                                                                          “Our new strategy is aimed at
                                                                                                                                       encouraging companies to scale and
of Technology Tallaght. Enterprise
Ireland runs a national entrepreneur
                                                Ireland in 2016                            Ireland supports are in the technology
                                                                                           space. Within that certain sub-
                                                                                                                                       diversify and to make sure they are
                                                                                                                                       internationally competitive,” says
development programme for innovative,           ✱ 101 new high potential start-ups         categories are emerging as well as new      Healy. “Unless companies really focus
early-stage start-ups – New Frontiers –           (HPSUs) - start-up businesses with       business models, says Healy.                on competitiveness they won’t be able
on 14 campus incubation centres across            the potential to create 10 jobs and          “The fact that the Government           to accommodate volatility in currency.
the country. This funds 150 companies             €1m in sales within three to four        put the spotlight on fintech in its         Innovation will be a key driver of
every year.                                       years of starting up                     IFS2020 strategy has really engaged         competitive advantage to build scale
    Last year, Enterprise Ireland invested      ✱ 128 new Competitive Start Fund           multinationals and banks in the             and expand reach to global markets.”
€32m in Irish start-ups and supported             (CSF) projects.
a total of 229 start-up companies, the          ✱ Over a quarter (28%) were female-
highest number to date in a single year.          led businesses, including 19 new
Investment was provided in the form               HPSUs and 44 new CSF investment
of Competitive Start Funds and HPSU               approvals – up from a total of 61 in
funding.                                          2015
    Enterprise Ireland has used its             ✱ Over half (53%) the start-ups
Competitive Start Fund offering to                supported during 2016 were in
target specific areas in recent years             regions outside of Dublin
with a view to bringing forward more            ✱ Investment in seven new fintech
start-ups with potential to scale. The            HPSUs and a further 10 fintech
fund is designed to enable companies to           start-ups were supported under a
reach key milestones, such as evaluating          dedicated CSF fund
overseas markets and building a                 ✱ 15 spin-out companies from higher
prototype.                                        education institutions supported
    “One area which has been                    ✱ 33 new start-ups established by
particularly successful has been female           overseas entrepreneurs who have
entrepreneurs. In 2011 we recognised              moved to Ireland to establish
there was a low level of female founders          their businesses, including
in the projects we were supporting so             entrepreneurs from Russia, Europe
we created a programme around that,”              and the US.
says Healy.                                                                                Joe Healy, manager HPSU ICT, Enterprise Ireland

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
INNOVATOR OF THE YEAR

                                                                                        A watchful eye
                                                                                        Herdwatch has filled a gap in the market by
                                                                                        developing an easy-to-use app for farmers that saves
                                                                                        time on admin tasks and gives peace of mind

                                                                                        I
                                                                                            n his position of IT manager at Farm    company and the app was launched in
                                                                                            Relief Services (FRS) in Co Tipperary   February 2014. Within a few months it
                                                                                            five years ago, Fabien Peyaud was       had won the Innovation Arena Award
                                                                                            becoming increasingly aware of the      for Innovative Software in Agriculture at
                                                                                        weight of paperwork and compliance on       the National Ploughing Championships.
                                                                                        farmers and it got him thinking.               As of 1 February this year, there
                                                                                           “I have always been interested in        were 5,200 farmers using the app, up
                                                                                        solutions to real-world problems and        from 2,000 a year earlier. The business
                                                                                        I wondered if I could use my IT skills      model is subscription-based – farmers
Bizimply co-founders Mikey Cannon and Gerard Forde                                      to help farmers. I did a bit of research    pay €130 a year to use it. There is a free

Noticeable shift
                                                                                        and was gobsmacked to discover that         30-day trial and nine out of ten farmers
                                                                                        93% of farmers in Ireland don’t use any     that avail of this trial continue to use
                                                                                        software at all on their farms,” he says.   the app.
                                                                                           “Focus groups with local farmers            “The main hook for farmers with
                                                                                        told me the reason they weren’t using       Herdwatch is how it saves them so much
Recognising that restaurant and retail managers are                                     software was because there was no
                                                                                        suitable solution for them.”
                                                                                                                                    time on paperwork – on average up to
                                                                                                                                    two hours a week. The peace of mind it
often stuck under mountains of paperwork, Bizimply                                         The software for farmers that existed    gives farmers in terms of compliance is
                                                                                        at the time was expensive, tied to a PC     also really important,” says Peyaud.
has developed a mobile-first solution to save them                                      and required a day or two of training to       “For example, when a calf is born, it
time and lower costs                                                                    use it. Peyaud realised there was a need    must be registered within 27 days. The

D
                                                                                        to build something easy to use that was     farmer can do this it straightaway using
         uring the Celtic Tiger years       smaller businesses employing 10 to 50       value for money and, above all, mobile.     his phone. Previously, he would have
         Gerard Forde and Bono’s            people.                                        He pitched the idea for Herdwatch to     had to write down the details in the
         brother Norman Hewson were            “About half of our sales come inbound    CEO of FRS Peter Byrne, who gave it his     shed and register later using a PC.”
         directors of the cafe chain        through the website and these visitors      full backing, allowing Peyaud to spend         New features are continuously being
Nude in Dublin. As they grew the            can come from any country,” says Forde.     two years researching and developing        added to the app, such as the ability for
business from one to five locations, they   “We also focus a lot of our sales efforts   the app.                                    sheep farmers to record their remedies
struggled to keep track of everything       on trade shows. It is great to meet            Herdwatch was set up as a separate       and a new tillage section for recording
that was happening in the business,         potential customers in person first,                                                    the spraying of pesticides.
especially when it came to managing         especially bigger clients. This year we     “Focus groups                                  Currently employing seven people,
their people.
   “We became very frustrated with
                                            are making a big push into the UK and
                                            plan to do at least 10 trade shows.”        with local farmers                          Herdwatch launched in the UK last
                                                                                                                                    October having won the 2016 Prince
using old fashioned clock-in machines
for tracking time and attendance,
                                               Bizimply’s founders are focused on
                                            building a global company out of Dublin
                                                                                        told me the reason                          Philip Award at a livestock event in
                                                                                                                                    Birmingham the previous July.
spreadsheets for rotas and pen and          with the goal of being “the best team       they weren’t using                             The plan is to grow globally with the
paper and email for daily issues,” says     management and engagement system                                                        help of Enterprise Ireland, although this
Forde.                                      for hospitality and retail businesses in    software was                                may take a few years, says Peyaud. “With
   “As technology evolved, especially
with apps, we saw an opportunity
                                            the world”.
                                               “We believe that Bizimply is the
                                                                                        because there was                           50,000 farmers in Ireland there is still
                                                                                                                                    scope to grow here. The solution was
to build a mobile-first, cloud-based
solution that would allow business
                                            first in a new generation of mobile-
                                            first people and shift management
                                                                                        no suitable solution                        built to be scalable and adaptable to the
                                                                                                                                    requirements of different markets. But
owners to manage their business on the      solutions,” says Forde. “We foresee these   for them”                                   we need to walk before we can run.”
go.”                                        solutions becoming as ubiquitous as
   Their creation, Bizimply, is an all-     accountancy software in the coming
in-one people and shift management          years and we plan to be the leading
solution in one easy-to-use, cloud-         company in this market.”
based platform. It allows businesses to        Currently employing 20 people across
manage employee scheduling, time and        its three offices in Dublin, Poland and
attendance, in-store communication          France, the plan is to grow the team to
and shift reporting across multiple         30 in the next 12 months.
locations.                                     Bizimply won the ESB Spark of
   “We help our customers to                Genius Award at The Web Summit in
save time and lower costs, while            2015 and to date has raised €2.5m from
improving employee engagement and           several investors including Bono, Jerry
business reporting across the entire        Kennelly, Michael Carey, NDRC and
organisation,” explains Forde, who          Enterprise Ireland.
founded the company in 2013 with
Hewson and Mikey Cannon.
   Since its launch in 2015, Bizimply
                                            “We believe that Bizimply
has attracted customers in 14 countries,    is the first in a new
including household names like              generation of mobile-
Wagamma, CompuB, TGI Friday’s and
Vodafone. The solution caters for large     first people and shift
clients with hundreds of staff down to      management solutions”                       Fabien Peyaud, co-founder, Herdwatch

                             https://www.bizimply.com/                                                               https://www.herdwatch.ie

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
INNOVATOR OF THE YEAR

Safe and sound
Father and son team Ger and Paul Cummins
have tapped into a need for more engaging
interaction with staff on safety practices with
their innovative solution

W
              ith 28 years’ experience in
              the manufacturing sector,
              Ger Cummins founded
              SeaChange in Naas, Co
Kildare in 2005 based on his philosophy                                                   Tomas Mrkvica, Brian Scully, Darren Fortune and Joe Bourke of Ventac

                                                                                          Keeping the noise down
that a safety culture needs to be
developed from the ground up in any
organisation.
   The company provides interactive
lean management solutions with the
aim of reducing the risk of accidents                                                     Demand for noise reduction solutions is on the rise
and claims, and ultimately allowing
clients to get better insurance rates.
                                                                                          due to increased legislation, and Wicklow-based
   “We are very simply connecting the                                                     Ventac is making sure it’s met

                                                                                          W
safety message with staff through our
proprietary software and portal, which                                                                  hen Ventac, which started       they have to reduce           Venta
they can be trained and certified on and                                                                life in 1972 as a ventilation   the noise of their          shortl c is also
                                                                                                                                                                            is
which we can remotely monitor and                                                                       business supplying the Irish    refrigerator units          Smal ted in the
audit,” says Ger’s son Paul Cummins,                                                                    market, spotted a small but     when going into         Export l Business
                                                                                                                                                                          e
SeaChange managing director.                                                              growing demand for noise reduction            built-up areas.”        and Ma r of the Year
   “Instead of paying for a paper-based                                                   solutions back in the 1990s, it grabbed it       The company                     nufa
risk assessment that just sits on a shelf                                                 with both hands.                              employs 44 people             catego cturing
                                                                                                                                                                               ries
gathering dust, ours is a best practice                                                       The move was timely; since then, EU       in manufacturing,
system that allows clients to get a return                                                legislation has made noise reduction in       engineering and
on their investment.”                                                                     commercial and industrial vehicles not        administration at its
   A research study as part of Paul’s                                                     just a ‘nice-to-have’ but a necessity. The    Wicklow base, and also has
PhD in organisational psychology and                                                      onus is now on companies operating            several sales offices in mainland Europe.
leadership tied in with the SeaChange                                                     in that sector to quieten down their          Among its international customers is
concept and after he joined the                                                           vehicles, which is where Ventac comes         VDL, one of the biggest bus companies
company in 2010 he and Ger designed          Paul Cummins, managing director,             in.                                           in Europe.
and scoped out the system.                   SeaChange                                        A one-stop shop for acoustic                 All its products are manufactured
   “My research confirmed that the                                                        solutions, Ventac operates Ireland’s only     at its Irish plant. As well as selling its
more you engage with staff with lean         Europe including multinationals and          commercial acoustic laboratory at its         products and solutions at home, it
management practices that are visual         clients in the retail, hospitality and       base in Blessington, Co Wicklow. Here,        exports to the Netherlands, the Czech
and easy to understand and the more          healthcare sectors. A before-and-after       it can develop new materials, measure         Republic, Turkey, China and the US.
ownership you provide from the ground        analysis of 300 of these sites revealed      them and their components, and see               Innovation is at the heart of the
up, the better results you get,” he says.    reductions in accident rates (50%),          how they perform.                             company, which has never been content
   “It is estimated that 80-95% of all       frequency of claims (42%) and client             The existence of this lab means that,     with the status quo. “We’re not selling
workplace accidents are behaviour-           insurance premiums (7%). At the same         for Irish customers, it is no longer          products, rather bespoke, innovative
based. Ticking a box on a form is never      time, there was a reported 80% rise in       necessary to have systems or products         solutions,” says Fortune. “It’s about
going to impact that, which we have          staff safety engagement.                     shipped to the UK or mainland Europe          talking to customers, looking ahead and
proven.”                                        Paul says growth in the business          for acoustic testing or certification.        designing new solutions.”
   SeaChange is currently partnered          has been “astronomical” since 2010, all      Ventac recently invested in new acoustic         For example, the company worked
with 600 sites in Ireland and mainland       driven by word of mouth. “A couple of        cameras at the lab to make it easier to       with universities and others to develop
                                             big contracts helped us and proactive        show customers precisely where noise is       new lightweight acoustic materials for
                                             business owners and retail groups saw        escaping.                                     buses and coaches. “The two biggest
                                             the benefits of best practice – especially       Managing director Darren Fortune          challenges in the business are noise and

“Instead of paying                           in terms of how the system connects
                                             with staff and is easier to understand
                                                                                          says the noise issue first raised its head
                                                                                          on farms a couple of decades ago, and
                                                                                                                                        fuel efficiency, so we wanted to come up
                                                                                                                                        with a lightweight acoustic solution that
for a paper-based                            than a safety statement. We haven’t
                                             invested much in sales and marketing
                                                                                          it was then that Ventac started to gear
                                                                                          itself up to switch from just doing
                                                                                                                                        would address both problems,” Fortune
                                                                                                                                        explains.
risk assessment                              and still have a small sales team.”          ventilation to also doing noise control.         Over the next few years, Ventac has

that just sits on                            SeaChange currently employs 18 people
                                             in Naas.
                                                                                          In 2002 the company built its acoustic
                                                                                          lab, in 2014 there was a management
                                                                                                                                        its sights set on making a bigger impact
                                                                                                                                        on the US market, and also possibly
a shelf gathering                               “We haven’t seen anything like our
                                             system on the market. There are risk
                                                                                          buyout, and now the company deals
                                                                                          purely in acoustics. Fortune has been
                                                                                                                                        eking out a customer base in France and
                                                                                                                                        Poland.
dust, ours is a best                         assessment solutions, but nothing that       there for 11 years.
                                             splits out visual job safety analysis            “Noise control is very much a
practice system that                         and makes it local and specific to an        growing market,” he says. “Because of         “Because of EU legislation,
allows clients to                            organisation,” says Paul.                    EU legislation, for the last couple of        for the last couple of
                                                “We are currently developing an app       years, it’s been all about reducing noise     years, it’s been all about
get a return on their                        which will take things to the next level.
                                             We also see the future as supporting
                                                                                          in buses and industrial vehicles. For
                                                                                          example, you have trucks going into           reducing noise in buses
investment”                                  partner clients around managing risk.”       cities at night for 24-hour deliveries, and   and industrial vehicles”
                              http://www.seachange.ie/                                                                    http://www.ventac.com

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
INSIGHTS

ON THE RIGHT TRACK
             The recovery in Ireland’s economy has meant businesses are investing in new equipment and
                   vehicles again, and this in turn has led to an increase in leasing and asset finance

T
          he sharp economic downturn                                                   and bank-owned finance companies.          to meet the evolving needs of our
          in Ireland and across Europe                                                 As the economy has recovered new           customers, suppliers/distributors and
          from 2008 onwards negatively                                                 entrants targeting niche segments of the   the market in general,” says Marshall.
          impacted demand for new                                                      market have become a feature. Subsided        “We have the largest team of mobile
equipment and vehicles. Businesses                                                     finance packages are also being used by    asset finance specialists geographically
either chose or were not in a position                                                 manufacturers and distributors to try to   spread throughout the country backed
to invest in new or replacement                                                        attract customers’ attention.              up by a strong service-orientated central
equipment.                                                                                According to the Ipsos MRBI             support team.
   Things are changing however, as the                                                 Financial Services Survey 2016, AIB           “Investment in technology is enabling
equipment leasing market has stabilised                                                Finance & Leasing is the market leader     more efficient end-to-end processing of
and shown moderate to strong growth                                                    in SME asset finance. It has numerous      our new business and will enhance the
over the past three years, according to                                                wholesale and retail partnerships          service proposition to our customers,
Kieran Marshall, head of AIB Finance &                                                 including subsidy schemes across the       suppliers and distributors.”
Leasing - which has grown new lending                                                  new equipment/machinery landscape.            A critical success factor for the
by 107% in this period.                                                                   “AIB Finance & Leasing has invested     growth of the equipment leasing
   “Almost 30% of credit applications                                                  heavily in technology and product          market is the availability of credit to all
relate to asset finance and invoice                                                    development to ensure we continue          stakeholders. AIB Finance & Leasing
finance. Both are excellent products for
small and medium sized businesses in
that typically the assets act as security
for the loan facility,” he says.
                                            Kieran Marshall, head of AIB Finance
                                            & Leasing
                                                                                       “Almost 30% of credit applications
   The asset finance market
encompasses all sectors including           plant hire operators. As the industry
                                                                                       relate to asset finance and invoice
agriculture, construction,                  continues to grow, it will drive demand    finance. Both are excellent products for
manufacturing, healthcare and ICT.
   “In the agri sector, a good barometer
                                            for machinery finance and AIB Finance
                                            & Leasing is well placed to support this   small and medium sized businesses in
of equipment sales is new tractor
registrations. These have grown from
                                            growth,” says Marshall.
                                               The finance providers in the market
                                                                                       that typically the assets act as security
1,500 in 2011 to 1,900 in each of the       are a mixture of captives, independents    for the loan facility”
subsequent years,” says Marshall.
   “We have experienced strong growth                                                                                             has continued to provide availability
and demand for credit to assist in the                                                                                            of credit through its umbrella Backing
purchase of agri equipment. Despite                                                                                               Brave campaign targeted at businesses
agriculture being a cyclical business                                                                                             throughout the country.
that is experiencing price volatility, it                                                                                            Its offering comprises of competitive
is resilient, has performed well and the                                                                                          fixed and variable rate options to assist
outlook is positive in the medium to                                                                                              appropriate cashflow management,
long term.”                                                                                                                       typically up to five-year terms where the
   Looking at other sectors, Marshall                                                                                             useful life of the asset supports same,
expects the growth in demand for new/                                                                                             and 100% finance.
used plant and equipment to continue.                                                                                                “We support and engage with the
“While construction activities have                                                                                               leadership of the industry to further
increased strongly over the last 18                                                                                               develop and educate the market, for
months it would appear that it is still                                                                                           example, the Farm Tractor & Machinery
some way off peaking,” he says.                                                                                                   Trade Association, Society of Irish
   The Construction Industry                                                                                                      Motor Industry, Irish Road Hauliers
Federation has been explicit in                                                                                                   Association and Irish Hotel Federation,”
highlighting the deficit in housing and                                                                                           says Marshall.
infrastructure as the economy continues                                                                                              In terms of delivering added value to
to recover. Indeed it points out that the                                                                                         customers, AIB Finance & Leasing can
construction sector is currently half the                                                                                         offer MyBusinessToolkit. Introduced
size required for a developed economy.                                                                                            by AIB in partnership with BCSG,
   The growth to date has been driven                                                                                             this is a secure set of business apps
by both public- and private-led projects                                                                                          carefully selected to help with business
across a wide range of construction                                                                                               planning, invoicing, data security,
assets. The Government’s €27bn capital                                                                                            web hosting and finances (See www.
investment plan over the next six years                                                                                           mybusinesstoolkit.ie).
will greatly assist development of this                                                                                              Customers can make asset finance
sector.                                                                                                                           applications through AIB branches,
   “The demand has come directly                                                                                                  business centres; telephone banking,
from large construction companies,                                                                                                through its mobile sales teams or the
through smaller sub-contractors and                                                                                               asset supplier.

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OUTSTANDING SMALL BUSINESS

An extending range
Having started with a modular structure that can
be erected for event management, Big Red Barn has
branched out into other structures such as homes
and is eyeing the US market

H
         is experience as venue               opportunity to prototype as we could
         operations manager at the            now do everything ourselves,” he says.
         Queen Elizabeth Olympic                  “All of our structures are made
         Park during London 2012 was          from steel frames and cladded with a
Donal Byrne’s inspiration for a range of      pressure-treated Scandinavian pine
modular structures that are now used          from sustainable forests.”
for everything from wedding venues to             The company can now manufacture
living spaces.                                any kind of modular building, according     Graham and Cassandra Kenny, founders of Bike Park Ireland

                                                                                          Onwards and upwards
   “We had over 1,200 marquees and            to Byrne. In recent weeks, for example,
they broke my heart,” he explains.            it launched a fully insulated, pre-wired
“Every day, my phone was hopping in           home with A+ double glazed windows
relation to various problems, weather         and doors. Supplied in 4.8 metre panels
damage being the biggest of them.”            that slot together and are delivered
   When Byrne returned to Co Mayo             on a 45ft trailer, the house can be put     The novel experience of an uplift service at family-run
in 2013 he designed his first ‘big red
barn’ and set up a company of the same
                                              together in a few hours.
                                                                                          business Bike Park Ireland in Co Tipperary has helped
name a year later to focus on event                                                       to drive its growing popularity
                                              “All of our

                                                                                          R
management.
   The barn’s selling points include its
portability and the fact that it can be       structures are made                                  iding the wave of mountain
                                                                                                   biking’s growing popularity in
                                                                                                                                            The focus at the park has been
                                                                                                                                        to appeal to as wide an audience as
assembled and taken down again in a
matter of hours.
                                              from steel frames                                    Ireland, Graham Kenny and
                                                                                                   his family opened Bike Park
                                                                                                                                        possible. “It’s a very exciting sport but
                                                                                                                                        it’s not just for extreme bikers. We also
   In 2014, Byrne won the title of Mayo’s     and cladded with                            Ireland at their hilly 400-acre farm in       wanted to cater for families or people
Best Young Entrepreneur. The prize                                                        Co Tipperary in 2014.                         who just want to meander through the
money was used to build the ‘little white     a pressure-treated                             The park at Fairymount Farm now            woods,” says Kenny.
chapel’, which is aimed at the weddings
market and can accommodate up to 100
                                              Scandinavian pine                           offers eight bike trails, as well as –
                                                                                          crucially – an uplift service that delivers
                                                                                                                                            The park has built up a following
                                                                                                                                        from all over the country, particularly
people.
   Following an appearance on RTÉ’s
                                              from sustainable                            customers and their bikes back to the
                                                                                          top after each run.
                                                                                                                                        Dublin and Northern Ireland, and last
                                                                                                                                        year had 13,000 visitors. “We’re only
Dragon’s Den in 2014, the company saw         forests”                                       Branching out is nothing new for           tipping the iceberg. We’re working to
a spike in its corporate business and                                                     the family, according to Kenny. “We’ve        30% capacity. We’ve put in two brand
started working with companies like              Prices for the homes, which are          always been thinking outside the box          new trails this year and there’s scope
Lidl, as well as renting out its structures   constructed to order, range from            and moving away from conventional             for another four or five more,” Kenny
at major events and music festivals           €12,000 to €30,000 depending on the         farming. My parents, John and Linda,          explains.
around Ireland.                               specification. The company is in the        started diversifying about 25 years ago           “As more people arrive, we just need
   A grant from the Local Enterprise          process of getting the CE Mark and          with self-catering houses and walks and       to buy more army trucks. And that is
Office in Co Mayo allowed Byrne to            ISO 9000 and, if successful, plans to       trails around the farm.”                      our unique selling point: it’s what many
start manufacturing in Ballyhaunis.           tender for local authority home-building       They stumbled across mountain              people come here for – the fun of getting
“That gave us great control and better        contracts.                                  biking in 2012 when local man Gerry           the lift up in the army truck.”
                                                 A prototype for temporary buildings      Grimes asked if they would consider               Another attraction is the fact that
                                              to be used during the construction of       developing a couple of trails on the          visitors can rent high-end bikes – which
                                              a new nuclear power plant Britain has       farm.                                         cost up to €3,500 each – for the day. “We
                                              also been developed. “The plant is on          “He told us people would pay to get        want everyone to have the experience
                                              about 400 acres and they need their         a lift back up each time. With certain        and be able to have the ‘wow’ factor,”
                                              construction buildings to be modular.       types of trail you need technical bikes       says Kenny.
                                              They’re happy with the prototype and        and they’re quite heavy.”                         The park has recently benefited from
                                              we’ve just submitted our tender price,”        Grimes developed a trail and people        a €100,000 investment in showers and
                                              Byrne explains.                             started arriving and paying €20 for the       changing facilities, as well as the two
                                                 The UK market accounts for an            uplift service. Kenny found out that          additional trails. Other facilities on site
                                              increasing proportion of the company’s      bike trails are big business in the UK        include the Mucky Duck cafe, which is
                                              business. A partnership set up there        and Europe. In France, for example,           run by Kenny’s wife Cassandra.
                                              last year has already supplied events       numerous trails have been developed               Prices start at €10 per adult for park
                                              like Top Gear and Reading Festival.         in ski resorts to pick up the slack in the    entry and €30 for a half day of the
                                              And Byrne’s sights are now on the US        summer months.                                uplift service. “Everything is reasonably
                                              market. “We feel we have a good fit for        With backing from the Leader               priced. We want people to be able to
                                              the franchise profile in America,” he       programme, the Kennys decided to              come back on a regular basis,” notes
                                              says.                                       develop six graded trails from beginner       Kenny.
                                                 Big Red Barn currently employs           to expert level. Instead of the chair lifts
                                              six full-time staff and Byrne hopes to      used in France, two army trucks were          “That is our unique selling
                                              double that in the next year. He says the   brought in to deal with the hilly terrain.    point: it’s what many
                                              business has been growing at a rate of         “Every 10 or 15 minutes the trucks
                                              between 350% and 500% a year so far.        go up and down. We take the hassle out
                                                                                                                                        people come here for – the
Donal Byrne, director, Big Red Barn. Photo    “And all projections and our business       of the climbing up and our visitors just      fun of getting the lift up in
courtesy of The Irish Farmers Journal         plan have gone exactly as planned.”         enjoy the ride down.”                         the army truck”
                                  http://bigredbarn.ie/                                                               http://www.bikeparkireland.ie/

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SFA 2017 - National Small Business Awards - SPONSORS - Small Firms Association
OUTSTANDING SMALL BUSINESS

A handle on                                                                                 The right constituents
health and safety
                                                                                            A specialist in mass spectrometry, EireChrom
                                                                                            is upping the ante in terms of its R&D focus
                                                                                            having moved into the Questum Innovation
                                                                                            Centre in Clonmel

                                                                                            T
Health and safety                                                                                    he winner of last year’s            and an applications laboratory as well
consultancy and                                                                                      Outstanding Small Business
                                                                                                     Award in the SFA National
                                                                                                                                         as plenty of room to expand.
                                                                                                                                            And expansion is very much on the
recruitment has turned                                                                               Small Business Awards,              agenda in 2017. “We have really scaled
                                                                                            EireChrom, is continuing to rack up its      up after winning a number of awards
out to be a successful                                                                      achievements in 2017.                        last year,” says Moloney. In addition to
combination for Coyle                                                                          With a strong background in the
                                                                                            chemical analysis and life sciences
                                                                                                                                         the SFA award, achievements during
                                                                                                                                         2016 included winning Young Leader of
Group                                                                                       industry, PJ Moloney founded the             the Year at the Irish Laboratory Awards,

A
                                                                                            company in 2013 to plug a gap in the         and design and agri sustainability
           dding a recruitment service                                                      market for mass spectrometry.                accolades at the National Ploughing
           to its health and safety                                                            This is an advanced separations           Championships.
           consultancy business has                                                         technique used to find a chemical               Over the next few months, a
           set Coyle Group on a strong                                                      compound’s true fingerprint by               significant step-up in the company’s
upward trajectory and resulted in a                                                         breaking it down to its constituent parts    journey will be the commencement of
growing client list that includes Vestas,                                                   for quantitative and qualitative analysis.   its work with one of Ireland’s leading
Siemens, Alstom, Sisk Group and BAM.                                                           The technique has applications            research centres in clinical sciences
   Based in Blanchardstown in Dublin,                                                       in everything from clinical research         under Science Foundation Ireland’s hub
the company was founded in 2011 by                                                          to drug development and food and             and spoke model.
Gavin Coyle, who has been involved in                                                       beverage testing to forensic toxicology.        “We are bringing PhD candidates
health and safety for over 20 years. In                                                        “I could see the industry was moving      into the business and very much looking
addition to hands-on experience gained        Gavin Coyle, founder and CEO, Coyle Group     towards higher levels of sensitivity,        at Horizon 2020. We will be really
in the construction sector, he also has                                                     better detection levels and to mass          emphasising our tagline – ‘innovative
a number of qualifications in the area,       that turned out to be 20 health and           spectrometry,” says Moloney. “I also saw     scientific solution providers’,” says
including an MBS in safety, health            safety professionals all around Ireland,      that some multinationals were winning        Moloney.
and welfare at work from Dublin City          working on high voltage and medium            contracts based on price and maybe              “We are a really focused R&D
University.                                   voltage projects.”                            global agreements they had in place,         company that has a supply element to
   He had set up a health and safety             The company also has a contract            but lacked the hands-on and technical        chemical analysis and the life sciences
consultancy and training partnership          with Energia for all of its wind farms, its   knowledge in Ireland.”                       industry in terms of high-end analytical
in 2006 before founding Coyle Group.          power station at Huntstown and all of            Moloney describes his company             equipment. We facilitate the best
“I had a vision for joining safety            its retail and office premises.               as being the ‘go-to’ provider of mass        training on the island of Ireland and
consultancy and recruitment together,”           And it has a global agreement with         spectrometry services in Ireland. As         have core research that marries all of
he explains.                                  Vestas, which designs, manufactures           well as offering a range of services and     this together.”
   Companies began approaching                and installs an average of 20,000             products – from leading global suppliers        At the moment, the company employs
Coyle seeking recommendations for             wind turbines each year. “At any stage,       such as SCIEX and Finesse – it also          five full-time staff and a number of
health and safety professionals because       they can ask us for health and safety         delivers research and development            interns but growth is also on the cards
he knew the industry so well. “I was          professionals for their projects. Right       (R&D), consultancy and training.             in this regard. “I would hope that we
outsourcing these people and didn’t           now, we have people in Denmark,               Clients include the Department of            will shortly be announcing another
really realise that I was actually falling    Norway, Sweden, Germany, Poland and           Agriculture, Royal Victoria Hospital in      20 to 50 jobs in our business,” says
into the recruitment game. So I made it       UK with that company alone.”                  Belfast, Mallincrodt, Janssen, Bristol       Moloney.
more defined as a model.”                        This year, Coyle Group’s turnover will     Myers Squibb and AbbVie.
   Now, at any given time, the company        be around €4m. The aim is to increase            Although set up in Cork, EireChrom        “We are bringing PhD
has up to 100 people contracting              that to between €5.5m and €6m in the          recently moved into the Questum              candidates into the
globally. The focus is on specific sectors,   next tax year.                                Innovation Centre in Clonmel, Co
such as power generation, wind energy,           According to Coyle, customers              Tipperary. There, its new facilities
                                                                                                                                         business and very much
construction and utilities, and oil and       that started out using its recruitment        include two 25-seater training rooms         looking at Horizon 2020”
gas.                                          services are now also looking for
   The company only works in high             consultancy, and vice versa. “Our
risk areas. “Anything that’s large scale,     plan is to even out the percentage
fast track and in a harsh and angry           of recruitment and consultancy
environment, that’s what we do. We            throughout our existing client base and
don’t tend to stick with the corner shop      to continue to grow our business based
or SME. They’re not high risk enough to       on where our customer is going, not
warrant our service,” Coyle explains.         where we would like to go.”
   One of Coyle Group’s biggest
contracts is with ESB Networks,
which needed to improve its safety
                                              “Anything that’s
performance after two employee                large scale, fast
fatalities within two years.
   “We needed to put measures in              track and in a
place immediately on this. I wrote up a
strategy and that was the consultancy
                                              harsh and angry
side of the business,” Coyle explains.
   “On the recruitment side, we
                                              environment, that’s
started resourcing the strategy and           what we do”                                   PJ Moloney, CEO, EireChrom

                             http://www.coyle-group.com/                                                                 https://www.eirechrom.ie/

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OUTSTANDING SMALL BUSINESS

                                                                                           Tastes like more
                                                                                           The decision by Kevin Mahon and his wife Jules
                                                                                           to start a purely online food and drink magazine
                                                                                           has really borne fruit in terms of international
                                                                                           recognition and visitor numbers

                                                                                           P
                                                                                                    itching itself very much at          had these reader offers for years, but
                                                                                                    the luxury end of the market,        we’ve tried to go after really tempting
                                                                                                    digital food and drink magazine      offers that people can’t turn down.”
                                                                                                    TheTaste.ie sees itself as a            According to Mahon, the company
                                                                                           champion of Irish restaurants, hotels         has generated €3m for the hospitality
                                                                                           and produce.                                  market to date through these offers.
                                                                                              Since setting up in October 2014, the         Another revenue stream is through
                                                                                           magazine has built up an audience of          The Taste’s own special events, such
Co-founders of Sweetspot Sourcing Susan Dempsey and Fiona Craul                            2.25 million unique readers, as well as       as a champagne dinner held in the

A sweet deal
                                                                                           over 325,000 registered members.              Shelbourne Hotel during February,
                                                                                              Keith Mahon, who set up the venture        which was €100 a head for the 100
                                                                                           with his wife Jules, had previously been      tickets available.
                                                                                           managing director for online in the              The magazine consciously operates
                                                                                           Irish Times before taking voluntary           without ads. “The credibility of the
Susan Dempsey and Fiona Craul have pooled their                                            redundancy. The initial plan was to start     magazine is of the utmost,” says Mahon.

talents and expertise in Asia to drive the growth of                                       a print magazine, but the pair decided
                                                                                           it would be more prudent to go online
                                                                                                                                         “Also, everything is designed to be
                                                                                                                                         understated with a black and white
their product sourcing business                                                            only.                                         logo and a light grey background so

M
                                                                                              Having started out in their own            the images pop off the page and we can
           aking good use of their            two punnets of berries. “That flew off       kitchen, they are now based in a proper       showcase the best of Ireland.”
           respective connections and         the shelves,” says Dempsey.                  office in Drumcondra in Dublin,                  Last year, The Taste was shortlisted
           experience in manufacturing,           Sweetspot Sourcing has particular        together with a team of six employees.        and subsequently named the winner of
           buying directly from factories     expertise in Asia, but also works with       Six freelance writers also contribute to      The Gourmand award for Best Digital
and sales, Susan Dempsey and Fiona            factories in Europe. “We have a portfolio    the publication.                              Food Magazine in the World. It was a
Craul established Sweetspot Sourcing in       of suppliers and factories we use and           The idea was to offer a luxury             turning point, says Mahon. “We saw
2012 to source unique products for retail     it very much depends on the type of          magazine that would identify the              the traffic shoot up from countries that
and promotional purposes.                     product that’s needed and also the lead      hidden food and travel gems across            we didn’t think we’d ever have a reader
   The company currently employs six          time,” says Dempsey. “Our advantage          Ireland. The core of the business is          base in.”
people and has a base in China as well        in Asia is that it’s difficult to source     to support the hospitality industry,             Since then, invitations to do reviews
as its head office in Naas, Co Kildare.       products there – not everybody can           says Mahon. As well as hotels and             overseas have started coming in. “It’s
It works with brands and retailers to         do it. But it’s something we’re very         restaurants, this can include everything      started to get real international appeal.
create bespoke products with a high           comfortable with.”                           from producers to mixologists and wine        We plan to cement where we are in
perceived value by providing customers            Over the past year, Sweetspot            specialists. “The name lends itself to        Ireland and make sure it’s working and
with direct access to its worldwide           Sourcing has taken on an office manager      pursuing different avenues.”                  possibly hire a few more people.
network of suppliers and factories.           in Naas and a second employee in its            Rather than just being a guide that’s         “Then we are going to look at a more
   “Our full solution is from design          China office, which opened in Fuijian        added to on an ongoing basis, The Taste       international venture. The appetite for
all the way through to delivery,” says        in 2013.                                     has regular editions. “We plan on a           Irish food and produce and even the
Dempsey. “We can help our customers               Another significant step has been        monthly basis as a magazine – looking         style of food we’re making in Ireland is
from the concept right through to the         the company’s entry into the Northern        at what’s going to be on the home page        huge.”
product arriving on their desk. We’d like     Ireland market. During 2016 it received      and the features we’re going to do.”
to think we make the whole process as         funding from InterTradeIreland and              The publication makes money                “We partner with food
easy as possible for our customers.”          also got onto its Elevate programme,         through commission on special offers
                                              which is aimed at small businesses           for readers. “We partner with food            brands, restaurant
“We can help our                              trying to identify cross-border markets      brands, restaurant brands and hotels          brands and hotels and
                                              and customers.                               and we try to come up with unique
customers from the                                “As part of that, you get a consultant   reader offers,” Mahon explains.
                                                                                                                                         try to come up with
concept right through                         who does market research, sales calls           “Newspapers and magazines have             unique reader offers”
                                              and meetings, and that has worked
to the product arriving                       extremely well for us,” says Dempsey.
on their desk”                                    The company went on to apply
                                              for IntertradeIreland’s Acumen
   Sweetspot Sourcing’s current client        programme, which provides more
list includes Lidl, Aldi, Green Isle Foods,   funding and support. “We now pretty
Keelings, Flahavan’s, Molson Coors and        much have a part-time consultant
Kerry Group. Since the company started        working for us in the North. We also
up, sales have been increasing by an          have a customer base and a really strong
average of between 20% and 30% each           pipeline there.”
year.                                             Over the coming year, Sweetspot
   Many of the products being sourced         Sourcing’s focus will be on trying to
are branded promotional goods –               expand in Northern Ireland and looking
everything from sporting merchandise          at the wider UK market, where it is
to supermarket on-pack offers. A              currently conducting market research.
recent example was a branded Keelings         “We’re very excited about entering into
lunchbox, which was on offer in               this new market and the opportunities
supermarkets to customers who bought          that are there,” says Dempsey.               Jules and Keith Mahon, founders of The Taste with Sue O’Neill, chairperson, SFA (centre)

                                  http://sweetspot.ie/                                                                        www.thetaste.ie

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INSIGHTS

     IN TUNE WITH TRENDS
                       Getting to grips with consumer trends and market insights is vital for any small
                              food and drink business that wants to do well at home or abroad

T
        he support of small food and        creating a culture of innovation which is                                                  McCarthy.
        drink businesses has long been      insight-led,” says McCarthy.                                                                  Since the Brexit vote, Bord Bia has
        an important part of Bord Bia’s         “It’s all about having a product that                                                  been putting extra effort into helping
        work but in recent months           is not just interesting, but relevant. We                                                  small businesses to look at what
momentum in this area has been              want to help companies to establish                                                        markets could be relevant for them
building in response to new challenges      whether there is a market for their                                                        outside the UK – for example by taking
and opportunities in the marketplace.       product and really see where they can                                                      companies to the Biofach trade fair in
   At Bord Bia’s recent Small Business      add value.”                                                                                Germany, which focuses on organic
Open Day in Enfield, Co Meath, it               One of the biggest consumer trends                                                     food, as well as getting them to free-
revealed that the number of small food      small businesses need to be on top                                                         from private label trade shows and the
and drink businesses it works with has      of is the drive towards health and                                                         Gulfood event currently happening in
grown by 42% to 700 in just under four      convenience. Within that there are a                                                       the Dubai World Trade Centre.
years.                                      number of sub-trends, notes McCarthy.                                                         This is not to say that the home
   Estimating the small food and drink          “Free-from diets, simple and natural                                                   market has become less important for
business sector to be worth €400m,          ingredients and the authenticity of                                                        small food and drink businesses. A new
Bord Bia expects around 200 companies       the product are all more important                                                         Bord Bia study has found that Irish
to be approved for grants and marketing     now among consumers. These features                                                        consumers buy local food products at
assistance totalling €1.2m this year.       fit very well with the small business                                                      least once a week, with one in three
   “The recession attracted many more       community.                                                                                 saying they’re purchasing more local
entrepreneurs into the food and drink           “You can see this for example in craft                                                 food today than they did 12 months ago.
sector. We recognised there was a           beers. Consumers are moving away from                                                         A lot of Bord Bia programmes are
greater need for consumer and market        mass production to having a unique                                                         focused on helping companies to get
insights to help small companies to         experience with batch brews. A lot of                                                      that crucial first listing in the Irish
make the right decisions,” says newly       early-stage companies in the alcohol                                                       market, including the Food Academy
appointed chief executive of Bord Bia       sector are gaining traction in export        Tara McCarthy, chief executive, Bord Bia      in partnership with Local Enterprise
Tara McCarthy.                                                                                                                         Offices and SuperValu and the Taste
   “Brexit has brought new challenges,                                                                                                 Buds programme with Tesco.
especially currency uncertainty, so we
have been looking at our toolkit to make
                                                      “We recognised there was a greater                                                   “Our partnerships with commercial
                                                                                                                                       organisations help small producers
sure we stay on top of our game and                need for consumer and market insights                                               to test their ideas and understand
relevant with all of our programmes and
online supports.”                                    to help small companies to make the                                               the unwritten rules of getting on
                                                                                                                                       supermarket shelves and into the
   With this in mind, Bord Bia launched
a new integrated, state-of-the-art
                                                                         right decisions”                                              food service market in Ireland. These
                                                                                                                                       practical supports become part of the
consumer research and market insight                                                                                                   everyday running of their business,”
centre called The Thinking House last       markets and growing quickly.”                talking about the origin of the beans         McCarthy explains.
September – building on its existing           In other categories, there is a lot of    and taste profiles, while in the baked           “Our supports to small food and
online resource centre for small food       reinvention going on in response to the      goods category small producers are            drink businesses are very broad and
businesses Vantage.                         consumer appetite for authenticity and       using lots of different wheat and oat         wide ranging. Normally such companies
   “The Thinking House is a unique          uniqueness of experience, McCarthy           types.”                                       will need to build a home market before
support to the food industry aimed at       observes. “Coffee and tea businesses are                                                   they can export.”
                                                                                         Market diversification
                                                                                         The UK has generally tended to be the
                                                                                         first port of call for Irish food and drink
                                                                                         businesses once they have achieved              Origin Green
                                                                                                                                           growth
                                                                                         success at home, but the uncertainty
                                                                                         around Brexit is calling for a shift in
                                                                                         thinking.
                                                                                            In 2016, Irish food and drink exports        Last year, 98 Irish companies became
                                                                                         exceeded €11bn for the first time,              fully verified members of Origin Green,
                                                                                         representing 40% growth since 2010.             Bord Bia’s sustainability programme,
                                                                                         Trade with the UK dropped by 8% last            more than doubling the performance
                                                                                         year, but this was offset by increased          of any other year.
                                                                                         exports to international and emerging               This brings the total number of fully
                                                                                         markets such as North America,                  verified Origin Green members to 220.
                                                                                         China and the rest of Asia. Meanwhile,          A further 310 companies are currently
                                                                                         continental European markets also               preparing, or have submitted plans for
                                                                                         recovered, rising 3% to reach €3.53bn.          verification.
                                                                                            “With its similar eating profile and             “All of the small food companies
                                                                                         cultural values, the UK will continue to        that will be exhibiting at Bloom next
                                                                                         be an important market for Irish agri-          June are on the Origin Green journey.
                                                                                         food products. Brexit doesn’t mean it is        It is a win-win for companies as they
                                                                                         closing down for small Irish businesses,        know they are doing the right thing but
                                                                                         just that they need to place more               also it makes sense commercially,”
Tara McCarthy, Bord Bia, Claire Dalton, Dungarvan Brewing and Loretto Kiernan, Foods     emphasis on currency challenges and             says McCarthy.
of Athenry                                                                               build this into their robustness,” says

12   | SFA NATIONAL SMALL BUSINESS AWARDS                                                                                                              WWW.SFA.IE/AWARDS
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