Your survival guide - Victoria University of Wellington
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your survival guide
welcome 04 using your room 18
Village contacts 05 Cooking 18
Electricity and energy use 18
staff 06
Posters and decorations 18
Village Manager 06
Internet access 18
Community Manager 06
Study and semester breaks 18
Student Support Coordinator 06
Right of entry 19
Residential Services Officer 06
Use of facilities 19
Residential Assistants 06
Maintenance Supervisor 06 cleaning and maintenance 20
Night Manager 06
CLV Staff 06 damage and no-go-zones 22
fees and finance 08 departure 24
Deposit 08
general policies and rules 26
Accomodation Fee 08
Academic assistance 26
Non-resident Guarantor 08
Catering 26
Single Trimester Accommodation 08
Guests 27
Payment Method 08
Confidentiality 27
Financial Issues 09
Non-payment or late payment 09 keeping it down 28
Cancellation 09 Quiet hours 28
Noisy neighbours 28
behaviour and conduct 10
drugs and alcohol 30
Restorative Communities 10
Alcohol 30
Student Conduct Statute 10
Smoking 31
Being a Good Neighbour 11
Drugs: marijuana and other illegal substances 31
your room 12 Party pills and herbal highs 31
Allocation of rooms 12
Relocation – Your initiative 12 parents and caregivers’ engagement 32
Relocation – Our initiative 13 Support for residents 32
Support for parents and caregivers 32
furniture and chattels 14
Supplied items 14 social media 35
Recommended items 14 health and safety 36
Insurance 15 Health 36
Prohibited items 15 Fire safety 36
your arrival 16 Earthquake 38
Room inventory form 16 General safety 38
Keys, access cards and security 16
Legal 39
Meal pins 16
Photographs and student ID 16
2
welcome contacts
Stay in touch with us using
Nga mihi nui ki a koutou katoa. these village contact details
On behalf of the team, I am delighted to welcome
you to your new home at Te Puni Village! Te Puni Village
80 Fairlie Tce
Kelburn
TPV is a special place with a great deal for you to discover the kind of person you
Wellington 6021
of heart! We are interested in cultivating want to become. We hold a high standard
leadership, embracing diversity and giving of accountability to develop a trusting and
Phone: 04 470 9220
things a ‘go’. respectful space that celebrates its members.
Email: tepunivillage@vuw.ac.nz
The name Te Puni is derived from two No matter what you’re interested in, there Website: www.tepunivillage.co.nz
elements within Maori culture: ‘puni’, which are heaps of ways to contribute at TPV. We
means a company of people, and ‘whare puni’, a offer a vibrant residential life programme After hours
principal guesthouse of a kainga, or village. It full of academic, cultural, social, athletic, and To reach the Evening Duty Manager call 027 563 9220
also refers to the Te Ati Awa chief, Rangatira philanthropic events! You may even choose to
Honiana Te Puni who provided shelter and take advantage of leadership opportunities
protection for the settlers; hence, the name by participation in our Residents Association
Te Puni has come to mean providing shelter, or by applying to be a Residential Assistant
hospitality and accommodation to students of in the future. It’s really true that you get out
all nations. what you put in, and we encourage you to get
involved in life at TPV!
Entering university and Hall life at TPV is the
first step on an incredible journey upon which Our team is dedicated to ensuring that TPV is
you will learn a great deal about yourself, one a safe, supportive and inclusive environment
another and the world at large. Living with for you to pursue personal, academic and
398 students you have never met before is a community excellence. We are committed to
once-in-a-lifetime opportunity to live, learn supporting you on your journey and challenging
and grow! Our community practices civic you to succeed. Above all we are incredibly
responsibility and offers the opportunity proud to welcome you to Te Puni Village!
Esteban Funes, Village Manager
4
staff
As at the date of this Handbook, the management team for the
Hall includes the following staff. As a resident of the Hall, you are
required to comply with all directions given by the Hall’s staff.
Village Manager Residential Services Officer
The Village Manager looks after the operations Residential Services Officers look after
and general management of the village. accounts, marketing and assist with all
aspects of Village life.
Community Manager
The Community Manager looks after pastoral Residential Assistants
care, behavioural concerns and assists with all A trained team of 12 Residential Assistants
aspects of village residential life. The live throughout the village providing support
Community Manager works closely with the to residents.
Residential Assistants to deliver pastoral
Maintenance Supervisor
care to the residents.
The Maintenance officer facilitates day-to-
Student Support Coordinator day maintenance requirements.
The Student Support Coordinator is someone
Night Manager
you can chat to about anything that may come
The Night Manager continues the provision of
up for you as you transition into
pastoral care and oversees the management
uni. The Student Support Coordinator is a
of incidents after hours. They also work
registered health professional who provides a
alongside the Residential Assistants
confidential service for hall residents
to support them and create a safe and
experiencing any health or wellbeing issues
supportive environment for our community.
that may impact on their ability to manage the
demands of their living and academic CLV Staff
environments. The SSCs liaise with faculties, In addition to our Village staff, we have
student support services, and community an Asset Facilities Manager (based in
services to ensure that residents are able to Palmerston North) to support the Village
access the support required to reach their team operations. CLV staff, based in the Head
potential and achieve academic success Office in Christchurch, regularly visit the site
to support the Village team.
6
fees and finance
Deposit non-resident guarantors and single trimester >E
FTPOS – can be paid at reception during Agreement and the Handbook in the event of
accommodation. office hours, M-F 9am-5PM NZST: any non-payment.
When you returned the Hall Residence Location 80 Fairlie Terrace, Kelburn,
Agreement, you were required to make a one-off
Non-resident guarantor Wellington. Non-payment or late payment
Deposit payment as set out in the Agreement.
The Deposit comprises the Administration If the Guarantor under the Hall Residence >C
redit Card – can be paid at reception If any amount you are required to pay under
Fee, the Activities Fee and the Bond. Agreement is not resident in New Zealand: during office hours, M-F 9am–5pm. (Credit the Hall Residence Agreement is not paid by
Card incurs a 1.8% surcharge.) To pay over the due date, the following will apply:
The Administration Fee helps to cover the > t he first and second Instalments are payable the phone, ring reception on: +64 4 470
cost of processing your application. on the first Instalment Date; and 9220 during office hours, M-F 9am–5pm > You will be required to pay an additional
NZST, with the following details: late payment fee of $50.00. If you have
The Activities Fee is a contribution towards > t he third and fourth Instalments are payable
Cardholders’ Name, Card number discussed your reasons for late payment
activities organised by Staff for the benefit on the third Instalment Date.
Expiry Date, Card Security Number with us before the due date, we may, at our
and enjoyment of Residents.
discretion, waive the late payment fee.
The Bond will be refunded to you in Single trimester >D
irect Credit – can be paid to Te Puni Village
bank account; details are: > You will be required to pay our reasonable
accordance with the Agreement, less any accommodation SWIFT code: ANZBNZ22 debt collection costs incurred in respect of
amounts for which you are liable. Direct credit into: ANZ National Bank Limited.
If the Term of your Hall Residence the outstanding balance.
Branch: Wellington Commercial Branch,
Agreement is for the first trimester only, the
Accommodation Fee Accommodation Fee will be an additional 10%.
1 Victoria Street >A
hold may be applied which will mean you
Account Number: 06-0103-0067072-00 will be unable to receive your grades or
The Accommodation Fee payable, and the Account name: Te Puni Village re-enroll.
Instalments and Instalment Dates, are Payment method Payment Reference: Residents’ name
determined based on the Room Type of your
Payment of the Deposit and the Instalments Cancellation
room, as set out in the table below. The table
can be made via EFTPOS, direct debit or credit Financial issues
is subject to the following exceptions for The Hall Residence Agreement contains
card. (Credit cards incurs a 1.8% surcharge. In the event of unforeseen financial issues, details on your ability to cancel the Agreement,
we encourage you to discuss your situation and your liability if you do decide to cancel.
Instalments and Instalment Dates with the Village Manager before the due date for
Room Type
Accommodation
payment. If you are considering cancelling the
Fee 1st Instalment 2nd Instalment 3rd Instalment 4th Instalment
5 Feb 2020 8 Apr 2020 3 Jun 2020 12 Aug 2020 Agreement, we encourage you to discuss your
The Student Financial Advisory Service may situation with the Village Manager or one of
Standard single $17,839 $4,821 $4,339 $4,339 $4,339
also be able to provide assistance. the Staff.
Apartment Single $18,409 $4,975 $4,478 $4,478 $4,478
Single Ensuite
While we will endeavour to assist you, we If you do decide to cancel, you must provide
$18,978 $5,130 $4,616 $4,616 $4,616
reserve our rights under the Hall Residence written notice of cancellation to the Village
Manager.
8
behaviour and conduct
Restorative communities Restorative ways of addressing conflict We encourage you to make sure you are familiar that there is no intention to harass. If the recipient
and rule-breaking with the Student Conduct Statute. perceives the harassment as such, then it is
Te Puni Village is a restorative community. A harassment.
restorative community is one in which every When conflicts occur a restorative justice If your conduct at any time amounts to, or may
member is valued and feels they belong, where process is available. This is where those involved amount to, misconduct under the Student Harassment includes the use of language (written or
all contribute to the common good, and where in the episode meet together, with the help of a Conduct Statute, we may take disciplinary action spoken) or visual material or physical behaviour that:
conflict is handled in ways that promote facilitator, to discuss: against you in accordance with that Statute. > Expresses hostility against, or brings into
accountability and repair. A restorative community > What happened? contempt or ridicule, any other person on the
Being a good neighbour grounds of colour, race, ethnicity or national
fosters positive relationships founded on mutual > Who has been affected and in what ways?
care, respect, equality, responsibility and honest While you have a responsibility to behave origins, sexual orientation, ability or religion of
> What can be done to make things right?
communication. appropriately to other residents within your Hall, that person
>H
ow can we stop similar things happening in
you also have neighbours in nearby buildings and > Is hurtful or offensive to that other person
Restorative circles in the Halls the future?
houses. Being a good neighbour is a high priority for (whether or not that is conveyed to the person
Throughout the year, your RA will invite you to A restorative process requires the responsible the University and something we take very seriously. complained about)
participate in dialogue circles to strengthen student(s) to accept responsibility for their actions Treat these neighbours respectfully: please be > Is either repeated, or of such a significant nature
relationships and improve communication on your and to make amends, and provides the harmed quiet when passing by, and dispose of rubbish in that it has a detrimental effect on that other
floor. Your RA or Residential Life Manager will parties with a clear voice in the process. The group bins provided. The neighbours are good people, but person.
facilitate the circle, using a ‘talking piece’ so that works together to reach an agreement about what understandably they get tired of noise and rubbish
everyone has an equal opportunity to speak. Circles must be done to repair the harms and restore issues caused by a small number of students. Causing disharmony includes:
may be held for lots of reasons, including to: relationships. > Publishing or distributing written, visual or
The University responds quickly to complaints
>B
uild positive relationships electronic material that is threatening, abusive,
Participation in a restorative meeting is entirely from Hall neighbours and has an effective process
harmful or insulting, including on social media
>E
stablish shared norms and values for voluntary; all affected parties must agree before for investigating these and responding to them.
your floor > Using words that are threatening, abusive or
it goes ahead. When determined appropriate by The University may take disciplinary action against
insulting
>R
espond to conflict or problematic behaviour staff, this process may be used as an alternative to you under the Student Conduct Statute as a result
on the floor normal disciplinary procedures. of receiving complaints from neighbours. > Physical behaviour that is deemed threatening,
abusive or insulting.
>P
rocess a difficult community event or shared
Residents may request a circle or a restorative Harassment
experience Harassment and causing disharmony are not
meeting at any time to address interpersonal
>M
ake decisions about group activities. The University is committed to providing a permitted at the Hall or within the Victoria
conflict within the Hall.
living and working environment that is free from University community. If, at any time, your conduct
Circles are a great opportunity to get to know your
Student Conduct Statute harassment. Harassment is unlawful. breaches the Student Conduct Statute, we may
neighbours and to have a say in creating your floor
Harassment is unwelcome, uninvited behaviour, impose any disciplinary action or penalty available
culture. As a resident in the Te Puni Village the Student
which can make someone feel offended, under the Statute.
Conduct Statute applies to your conduct.
humiliated, or intimidated. It does not matter
10
your room
Okay. Let’s make sure everything is in order!
Flick through the next few pages to see what’s
included in your new room and how to look after
it while you stay with us.
Allocation of rooms Relocation – Your initiative 4. Any change of room is at our discretion and
will generally require another resident to
We will notify you of your Room Type before You must remain in the room allocated to you change rooms.
you arrive at the Hall and, on arrival, allocate for the duration of the Term, unless we agree
you your room. otherwise. If you are having issues with your 5. If we are able to offer you another room,
room and would like a change of room: you will be required to pay a room change
Your room may be any one of the Room Types fee of $50 when you change room.
listed below. Although we will try and place 1. We expect you to remain in your room for
you in your preferred Room Type, we may not a minimum of /six weeks after arrival as
Relocation – Our initiative
be able to do so. everyone settles in.
The Hall Residence Agreement contains
Standard Single, 334 beds 2. We encourage you to discuss the situation
details on our rights to ask you to move to
These rooms have natural light, a single with your RA. We will attempt to resolve
another room in the Hall, a different Room
bed, desk and a wardrobe. Residents share any conflicts or points of difference before
Type within the Hall, and/or to a different
bathrooms with other residents on the floor. considering a change of room.
University Hall of Residence.
Single Studio, 35 beds 3. If, after remaining in your room for /six
These large rooms have double beds, a private weeks, and after discussing the situation
en-suite bathroom and a mini kitchenette. with your RA, you would still like a change
of room, you may apply in writing to the
Apartment beds, 17 beds
Village Manager or Community Manager
The apartment rooms are for two/three
for a change of room.
people and have two/three separate
bedrooms with double beds, living areas, a
private en-suite bathroom and a kitchenette in
each apartment.
12
furniture and chattels
Here’s some insights into what is already in your >L
aundry basket and washing powder
>T
oiletries
room, and things you might like to bring with >T
orch
you when you arrive. >T
owels
>Y
our own cutlery, crockery and cups
for use outside of kitchen
Supplied items supplied in your room around the room,
provided that no fixtures or fittings are
Although there is a variation in the size and unscrewed or taken down, and you return Insurance
layout of rooms at the Hall, each resident is the furniture to its original position before
You are advised to take out a personal
provided with: you leave. However, you may not remove any
contents insurance policy. This may be
>B
ed and mattress furniture from within your room at any time.
possible through your parents’ or caregivers’
>M
attress protector You may not place communal furniture in your
policy. We take no responsibility for damage
>S
tudy desk and chair room. You must also ensure that the hydraulic
or loss of personal belongings.
above your door is always connected to
> Wardrobe
ensure safety in case of a fire.
>S
torage unit Prohibited items
>B
ookshelf
Recommended items The following items are not permitted and
>M
irror may be confiscated:
You are required to bring your own bed
>N
oticeboard >b
ar heaters
linen or you can purchase linen from TPV for
>R
ubbish bin > c andles
$150.00. You should also consider bringing:
Please check with staff before bringing >B
lu-tack > f aulty electrical appliances
any furniture of your own. Refrigerators, >C
leaning products > f ridges
loud speakers, and strobe lighting are not > i ncense
>C
oat hangers
permitted. At the end of your stay, you are >o
il burner
>C
omputer
responsible for removing any furniture of
>D
esk lamp >p
opcorn makers
your own. If you do not remove this furniture,
>E
mergency kit (e.g., torch, batteries, > t oasted sandwich makers or toasters
you will be charged for its removal, and it
may be disposed of at the Village Manager’s water, foil blanket, canned food) > fi
rearms and weapons (including replicas)
discretion. >F
irst aid kit > f ood processors
>H
eadphones > l arge speakers
You are permitted to shift the Hall furniture
Pets or animals are also prohibited.
14
your arrival
Welcome to your new home! Here’s what to expect
when you first show up to the village.
Room inventory form Charges apply as follows:
$15 to replace your access card.
You will be asked to complete and return a
$150 to replace your room key.
room inventory form within 48 hours of your
arrival. Please ensure all defects and missing
items are noted on it, as you will be held Meal pins
responsible for the cost of replacing items or Meal pins will be issued on arrival, if
repairing damage in your room. applicable. When you go to eat a meal, you use
your pin at the kitchen to grant you access to
Keys, access cards eat. Under no circumstances must your meal
and security pin be issued out to guests. If a guest wishes
to eat at Te Puni Village, they must buy meal
You will be issued a room key and access card
vouchers from reception (M-F, 9am to 5pm)
on arrival. You are not permitted to make
for $8.00.
copies of these. Your access card will allow
24-hour access to the Hall. If you lose your
Photographs and student ID
access card or room key, you will be required
to pay for a replacement. Residents are required to provide passport-
style photographs for security records, and
Please be responsible with your room key
for display on residents’ photoboards in
and access card. In order to reduce the risk of
common areas unless you notify the Hall prior
theft, please:
to arrival that you do not want your photo
>L
ock your room whenever you leave it. displayed.
>D
o not lend your room key and/or access
Residents are required to provide their
card to anyone.
student ID number for confirmation of full-
>K
eep your access card and room key with
time enrolment at Victoria University, and any
you at all times.
other purpose deemed appropriate by Hall
>R
eport any lost keys or access cards to management.
reception immediately.
16
using your room
Some helpful info for living in your new home.
Cooking Posters and decorations Right of entry Use of Facilities
If you live in an apartment, you may use the You should only use pins in the noticeboard We may enter your room including in your You must use the Facilities for their
cooking facilities provided. All studios and in your room. You may put posters and absence for the following purposes: intended use.
apartments have fridges. You are advised to decorations on your room walls, as long as you
>E
nsuring your personal safety and wellbeing Sensible behaviour in Hall buildings is
defrost your fridge throughout the year when use blu-tack and make sure you remove all
expected at all times and no activity that
ice builds up. marks when you leave. >E
nsuring the wellbeing of other residents
puts residents or the building in danger is
All catered residents may only use the Do not use any other products, such as >T
o attend to other health and safety permitted.
kitchenette facilities provided on your floor cellulose tape or other adhesive tape, hooks concerns, including in any emergency
>N
o roller skates, bikes, roller blades, or
for making snacks. or nails to attach anything to the walls.
>T
o carry out repair or maintenance skateboards may be used in the buildings.
Any work required to repair damage caused
Electricity and energy use by tacks, nails, adhesive tape, hooks, etc., will
>T
o conduct room checks >N
o cricket, ball or frisbee games are to be
played in the buildings.
Power charges are included in the be charged to you. >T
o deal with any nuisance arising from your
Accommodation Fee. We encourage you to be room, such as loud music. >B
alls, skateboards and other recreational
mindful of your power consumption and do Internet access If any person requires access to your room,
equipment must be carried when entering or
your bit to conserve energy. leaving the buildings.
Free wireless internet access is available to staff will attempt to notify you in advance.
Please turn off any lights and heaters in your all residents. For more information or help,
Residents are not permitted to obstruct any
room when you go out. contact Hall reception or IT Services.
employee of the University, fire wardens, or
authorised technicians in the performance of
Study and semester breaks their duties.
There is no need to vacate the Hall or remove
Hall staff will not permit any other person,
your belongings during study and semester
including friends and relatives, to access
breaks. Refunds are not available for any
your room without your verbal or written
period you are away from the Hall during
permission.
these breaks. You cannot sublet your room
during your absence.
18cleaning and maintenance
Here are some tips for our residents to help you
stay healthy and tidy.
Cleaning Room checks will be conducted from time to
time. It is preferable that you are present, but
Residents are responsible for cleaning their we reserve the right to check in your absence.
own rooms and for keeping all common areas If your room is found to be unsatisfactory and
as tidy as possible. In studio rooms, residents you will not/cannot rectify this in the time
are responsible for cleaning their own required, your room may be cleaned by our
bathrooms, kitchenettes and living areas and cleaners at your expense.
for providing their own cleaning products and
toilet paper. It is important to ensure you leave your room
in a clean and tidy condition for health and
Cleaners are contracted to clean the safety reasons and so that you do not have
common areas of all buildings. Residents are cleaning costs deducted from your Bond.
responsible for keeping their own common
room benches clean and clear. Residents are
Maintenance
responsible for common room dishes.
If you notice anything in your room or any
Please let reception know if supplies such
other part of the Hall that needs repairing,
as toilet paper, paper towels and soap in
please log a maintenance request through the
common bathrooms run out.
Online Portal.
It is your responsibility to keep your room in
If you have any problems with pests, such
a clean and tidy condition, including emptying
as ants, cockroaches, etc., let Hall reception
your own rubbish and recycling into the
know.
appropriate areas. Rubbish from your room
may not be emptied into the common room Please see the staff if your problem remains
bins. If you live in a shared room, studio or unattended.
apartment, you will need to work out a roster
for weekly cleaning. You may approach an RA
for assistance with this.
20damage and
no-go-zones
Read this section to avoid some unfortunate
consequences.
Damage Under the Hall Residence Agreement, if, due
to damage of any kind, any cleaning, repair
Individual liability or maintenance (including replacement) is
The Hall Residence Agreement requires you to: required to the Facilities and responsibility
cannot be attributed to individual residents,
>K
eep the Facilities (this includes your you will be liable for a pro-rata share of the
room, the Hall, and all fixtures, fittings and cost of such cleaning, damage or maintenance,
chattels within the Hall) clean and tidy, and as determined by us.
pay for any cleaning, damage, repair and
maintenance for which you or your guests
Out of bounds areas
are responsible; and
The following areas are out of bounds to you
>K
eep your room in the condition it was in at
and your guests at all times, unless you have
the Start Date (fair wear and tear excepted).
approval from the appropriate staff:
Examples of costs for which you may be liable
>S
taff rooms
include costs to repair damage caused by your
guests, the cost of cleaning, repairing and/or >T
he kitchen
repainting your room, and the cost of repairing
>T
he basement
damage to walls caused by adhesive tape.
>A
ny plant or service areas
Joint liability
>T
he roof, ledges and balconies.
We encourage those at fault to take
responsibility for their actions. However,
sometimes damage or theft will occur that
cannot be attributed to individual residents.
22departure
What to expect when it comes time to leave.
Under the Hall Residence Agreement, at the 2. The forms above must be returned to
end of the Term or (if earlier) when you leave reception by the date specified on
the Hall, you are required to leave your room the forms.
in the condition it was in at the Start Date (fair
3. On leaving the Hall, you are required to
wear and tear excepted), and return all room
hand in:
keys, access cards and chattels provided to you.
> Your room key
To ensure this occurs, we require you to follow
the following process on departure: > Your access card
1. Towards the end of the Term, you > Your cleaning checklist, signed off by
will receive a set of departure forms, staff.
consisting of:
If you do not return all of these items,
> D
eparture letter there may be a delay in processing your
Bond refund.
> C
leaning checklist
> D
eparture bank details form.
If these forms are misplaced, please come
to reception for replacements.
24general policies
and rules
Academic Assistance lunches and late dinners can be arranged in Guests of the guest who wishes to stay at Te Puni
advance. Village, which must be communicated to the
We endeavour to provide an environment Guests are welcome at the Hall provided that Village Manager or Community Manager.
conducive to academic success. If you require Meal times are an excellent opportunity to they are sober and well behaved. As a resident,
academic assistance, do not hesitate to discuss socialise within the community. you must sign in your guest on arrival, be with As a resident, you must not let your guest use
this with any member of the Hall team. A RA your guest at all times while they are on Hall your key, access card or meal card. A guest is
Dining room rules
will touch base with you throughout the year to premises, and escort them out of the premises welcome to stay for a night or two if a guest
discuss your academic progress. > Treat all catering staff with respect. when they leave. This is necessary to maintain pass is signed by a staff member at least 24
the security of our Hall, and to ascertain which hours in advance of the guest’s arrival. No guest
Residents must be full-time Victoria University > The kitchen is out of bounds.
people are in the building in the event of fire may stay on a regular basis, and residents may
of Wellington students, and are expected to > Dining is a privilege for residents only. Guests only have one overnight guest at a time.
or earthquake procedures. All guests are
attend the lectures, tutorials and laboratory are not permitted to have meals without subject to the same policies that are enforced The Village Manager has the right to enforce
sessions for which they are enrolled. prior authorisation. for residents. It is the duty of the resident to a no guest policy, which may occur during, but
ensure that the guest is aware of these policies.
Catering > A reasonable standard of dress, appropriate is not limited to, orientation periods, study
to eating in a public place, must be worn in Unaccompanied, intoxicated or disorderly periods or exam periods.
Te Puni Village provides catering for all Room the dining room. guests will be required to leave the Hall
Types.
> Footwear must be worn at all times. immediately. Staff may ask a guest to leave Confidentiality
If you have any special dietary requirements, the Hall at any time. Remember that you are
Staff and residents are expected to treat
please advise us before you arrive to ensure > Throwing food is strictly prohibited. fully responsible for your guests’ actions while
each other with respect and confidentiality.
that appropriate arrangements can be made. > When you have finished eating, return all they are at the Hall. If your guest causes any
The University Privacy Statement governs
crockery, cutlery, and any leftover food to the damage, you will liable for all costs of repair,
All meals are provided within the dining room. collection, use, storage and disclosure of your
collection area. cleaning or replacement.
If you are unwell, please notify a staff member personal information, as it relates to your
who will arrange for a meal to be delivered to Any guests who are minors (under 18 years residency at the Hall.
> Food (except packed lunches) cutlery and
your room. crockery supplied by the Hall must not be of age) must receive specific permission
In addition, guarantors can also be contacted
taken from the dining room. from the Community Manager or Village
Dining times may vary during study and exam if payments are outstanding, if a person is
Manager to stay at Te Puni Village. This will
periods, break periods, and other times. Packed responsible for damage or setting off fire
involve receiving a formal confirmation and
alarms, and if a person is being evicted.
acknowledgement from the parent/caregiver
26keeping it down
150DB A jet engine. Don’t fire up your jet in the apartment
after hours.
Make sure you’re respectful of others and keep an eye
on how much noise you’re making
Living in a large residential community Quiet hours
requires consideration and respect. Residents
living at the Hall are first and foremost It is critical that you observe quiet hours.
students and an environment conducive to > Q
uiet hours are from 10:00pm until 8:00am
studying will always take priority. Noise must daily, 8:00pm until 8:00am during exam periods.
be kept to a reasonable level at all times:
> D
uring quiet hours, no noise should be heard 95DB The point where sustained exposure causes hearing loss. Not fun.
> N
oise must not be heard outside your at all from your room or apartment or common
room, either in the public areas or in any areas. This policy is strictly enforced.
90DB A pneumatic drill. Don’t use a drill in your apartment.
You want your security deposit back!
neighbouring room. Any large speakers will
be confiscated, so we advise that you bring > N
o excessive noise should be heard at any time
a UE Boom or a similar speaker for music. from your room or apartment.
> I f you want to listen to loud music, you must > D
uring examination times, quiet hours will be 70DB Vacuum cleaner. That machine that cleans up the house.
extended and you will be notified. There’s one in your apartment. Check it out.
wear headphones.
> L
oud conversation in the corridors is > Q
uiet hours may change at any time of the year. 60DB Normal conversation. Inside voices people.
This is usually in conjunction with study and No one needs to hear you yell.
particularly disruptive to residents trying to
sleep or study. examination periods but is not limited to these
times. We will notify you of any changes.
> B
e mindful and respectful of all neighbours 44DB Bird call. Generally a pleasant noise, unless it’s
> S
taff may require that guests who do not 6am. Then the birds are not your friends.
including those in the wider community.
respect quiet hours will be required to leave
> S
taff may ask any noisy group in any part of the Hall.
the Hall (including bedrooms) to disperse. 30DB Whispering. This won’t bother anyone
(unless they’re not in on the secret!)
Noisy neighbours
If your neighbour is making so much noise that
you are unable to study or sleep, politely ask
them to reduce the noise. If this is unsuccessful, Unfortunately, the volume level ‘so loud I can’t hear myself think’ hasn’t
contact the RA on duty. been scientifically measured yet, but we think this is a start.
28drugs and alcohol
We’ve put together some information about how you can
stay safe during your time with us.
Alcohol > s ix cans of beer, or 10. Y
ou may not have or use any equipment at possession of, or selling such substances will
> f our RTD cans. that encourages excessive or unhealthy face disciplinary action in accordance with the
Te Puni Village encourages and promotes a drinking, including but not limited to kegs, Student Conduct Statute. In addition, we may
sensible and responsible attitude towards 5. No glass alcohol bottles, except standard
funnels, home brewing equipment or notify the Police.
alcohol. The consumption of alcohol is one wine bottles are permitted, this includes
paraphernalia associated with drinking games.
of the main factors that contributes to glass beer bottles. Straight spirits are also You are responsible for what happens in your
disorderly behaviour and noise. We expect not permitted at any time. 11. Drinking games are not permitted on room. If there are signs of drugs having been
you to be responsible for your behaviour Hall premises. used in your room, you will face disciplinary
6. Actions of residents’ guests are the
surrounding alcohol, and as a resident you action. Do not allow anybody to use drugs in
residents’ responsibility. Guests are not 12. M
aterial that promotes alcohol or alcohol-
agree to abide by the following alcohol rules: your room.
permitted to consume any alcohol while on related events may not be displayed or
1. Persons under 18 will not be allowed to site. Hall staff will require guests to leave if distributed, and will be removed. Please inform an RA or office staff
consume or be in possession of alcohol their behavior is unacceptable or they are immediately if you suspect drugs are being
on the premises, and will be placed on an intoxicated. Smoking used in the Hall. Paraphernalia associated
alcohol-free floor or space. with drugs is not permitted in the Hall and
7. No alcohol can be consumed in public Hall premises and grounds are smoke-free and
may be confiscated. Further investigation will
2. If you are 18 or over, reasonable areas including common rooms, hallways, vape-free environments. You cannot smoke or
occur and any confiscated items will not be
consumption of alcohol in your room bathrooms, cinema lounges, the dining use vaporisers/e-cigarettes in any area of the
returned.
with another resident or two is allowed, room, laundry, foyer, any outdoor areas buildings including foyers and entranceways. If
on Hall premises, and any other common you are found smoking in the building, smoking
provided that noise and/or damage is not a
Party pills and herbal highs
problem and no alcohol ban is in place. space. Open drinks in these areas will be materials will be confiscated and disciplinary
confiscated and disposed of. measures will follow. Although deemed legal, party pills and herbal
3. If excessive noise can be heard at any
highs may not be possessed, used and/or
time from outside your room, and alcohol 8. No alcohol can be stored in common space
Drugs: marijuana and other distributed on Hall premises. The Hall chooses
is involved, then your gathering could be refrigerators or freezers, and may be
closed down. removed and disposed of. illegal substances not to have them on site.
9. Total alcohol bans will be put in place It is forbidden to possess, use, and/or
4. Adhere to our alcohol guidelines:
during study and exam periods and may be distribute marijuana and other illegal
>o
ne standard 750ml bottle of wine, or
put in place at any other time. substances. Residents discovered using, in
30parents and caregivers’
engagement
We encourage self-reliance and personal Support for residents have frank and open conversations about all
growth of our residents. As a resident, your areas of their lives, especially as they head
son or daughter is responsible for their own We acknowledge that students and parents/ into this next stage, and support their choices.
academic and personal choices. Any concerns caregivers alike can struggle a bit with the
transition and adjustment of leaving home, While your first instinct may be to want to
or suggestions will be dealt with directly
moving to another city, starting an academic find out more about your son or daughter’s
between them and Hall staff.
course and moving into a community living situation, especially if they mention
Arrival and payment information is only sent environment. something that they are not happy about,
to the resident. The Hall will protect the most things get resolved as part of everyday
privacy of its residents and will not provide Students are well supported, especially in Hall life.
any personal information to caregivers their first few weeks as residents in their
chosen Hall, with access to Residential Rather, you can encourage them to get
without consent. If a parent or caregiver is
Assistants or Advisors, a Community Manager involved in Hall and University activities and
the financial guarantor for a resident, it is
and Student Support Coordinators. suggest they talk through any concerns with
up to the resident to discuss any financial
Hall or University staff. Make sure you are
problems with them. Residents have access to Student Support Coordinators are aware of the services available so that you can
the University’s Financial Support and Advice registered health professionals who provide direct your son or daughter if they indicate
Service for help with budgeting and becoming a confidential service for any Hall residents they need some help.
financially independent. experiencing health or wellbeing issues. They
liaise with faculties, student support services Planning for breaks during the year, keeping in
Caregivers are welcome to share any
and community services to ensure that touch through phone and Skype and sending
feedback, but the Hall will always contact the
residents get the support they need to reach surprise care packages are also important.
resident directly should the need arise.
their potential and achieve academic success. Depending on your situation, you may want
A parent/caregiver will be contacted in
to limit contact in the first week or two to
case of any significant health emergency, or Support for parents and check-in texts so that everyone has a chance
otherwise urgent situation.
caregivers to settle in to their new routine.
The main advice we can give parents and
caregivers is to keep lines of communication
open with your daughter or son. Continue to
32social media
Use of social media is encouraged as a great way to
connect with residents and staff, and to keep up to date
with events and community news.
Each Hall has its own Facebook page for Permission of others
residents to read and post relevant items.
You should also be mindful of having sought
Please be respectful of other users of your and gained the consent of involved parties,
Hall’s social media accounts. Residents must whether posting to your Hall’s Facebook page
not post anything that may be considered as or any personal pages. This is particularly
discriminatory or harmful against, or bullying relevant for photos. You must always gain
or harassment of, any individual on any social permission from someone whose photo you
media platforms. For example: intend to post. If they don’t want their photo
posted, respect that decision.
> Making offensive or derogatory comments
relating to sex, gender, race, disability, If you post something without the express
sexual orientation, religion, belief or age; permission of the person involved, it may be
a breach of their privacy. Depending on the
> Using social media to bully another
nature of the material, there may be more
individual; and
serious repercussions, such as legal action or
> Posting images that are discriminatory or a police investigation.
offensive, or linking to such content.
If in doubt, always ask the person concerned.
Hall management reserves the right to delete You can’t assume they will agree. And if you
any post that may cause offence and could be can’t contact them or have any doubts about
detrimental to the Hall community. what you’re doing, don’t post.
34health and safety
As a resident of the Village, you agree to comply
with the University Health and Safety Policy.
In particular, you will take reasonable care >V
isitors and overnight guests in any building > I f a false alarm is triggered the responsible Fire evacuation procedures
of yourself and others and cooperate with must sign the overnight guest register at resident will bear the cost of any fees that
When the fire alarms sound, you and everyone
hall staff and ensure that your acts do not reception/RA Corner. are as a result of the event.
else in your room must:
adversely affect others. You will also report,
>Y
ou are not permitted to burn anything in Abiding by fire safety rules and policies 1. Leave your room immediately.
as soon as possible, to halls staff any matter
your room or apartment - incense, candles, and the fire evacuation procedures ensures
that may be, or may create, a health and 2. Leave the building immediately using the
cigarettes, E-cigarettes, vapours, tobacco, the health and safety of all our residents. If
safety issue. nearest fire escape. You must not use the
matches, or lighters. These items will be items that are not permitted are found to
lifts in an evacuation.
confiscated if found in use. be on the premises, they will be confiscated.
Health Disciplinary action will follow if fire safety
3. Proceed to the designated assembly area.
>Y
ou are not permitted to hang anything 4. S
tay out of the building until you are told
If you are sick, or know another resident who rules and policies and fire evacuation
from sprinkler pipes or fittings, and must you may return.
is sick, tell your RA and/or Hall reception so procedures are not followed.
keep the area around sprinklers and smoke 5. If the smoke detector in your room
that the appropriate care can be arranged.
detectors clear. Fire alarms
activates, find out the cause as quickly
All acute illnesses must be reported to Hall as possible and activate the fire alarm if
>A
ll electrical appliances e.g. straighteners, If you or your guests deliberately tamper with
staff immediately. necessary.
hair dryers, electric blankets must have fire equipment such as the smoke alarms,
Contact Victoria Student Health to enrol or a safety check and be in good working sprinklers, heat detectors, fire signs, fire
Fire wardens
make an appointment on 04 463 5308. condition & order. exits or fire switches, disciplinary action will
follow. If you are responsible for setting off a Fire wardens in each building are appointed
The Hall contains smoke alarms, sprinkler >C
ooking is only permitted in kitchenettes at the beginning of the year. There will be at
fire alarm you will also be liable for a charge
systems and evacuation procedures, and has spaces. Cooking equipment such as hot least one fire warden representative for each
of $1200 or more to cover the cost of the Fire
regulations in place to keep residents safe. plates, rice cookers, electric woks, toasters, floor who will be instructed on fire safety and
Service call out charge. The Fire Service may
panini machines and frypans are not also be involved in further action. evacuation procedures. If you would like to be
Fire safety permitted in rooms or in communal spaces. a fire warden, please contact your RA in the
Deliberately tampering with any fire
Your room is a ‘fire cell’, which means that if first week of your arrival.
>B
arbeque grills and charcoal fluid may be equipment, regardless of an alarm being
there is a fire in your room, the closed door a fire hazard and are not permitted inside activated or not, will result in disciplinary
will prevent the fire from spreading rapidly. buildings in the Hall or outside on balconies, action. Any associated charges to fix or reset
This is an important safety mechanism in a patios or decks. systems will be charged.
building where several hundred people live.
36legal
Earthquake General safety Hall Residence Agreement Notices
In the first instance, ‘Drop, cover and hold’. For safety and security reasons, it is not If you are a Resident at Te Puni Village, you Written notices under the Hall Residence
Then, when instructed by Hall staff, follow permitted to: will have entered into a Hall Residence Agreement can be sent to:
evacuation procedures quickly and efficiently. Agreement prior to taking up accommodation
>T
hrow anything out of, or hang anything Email: tepunivillage@vuw.ac.nz
at the Hall.
from, any window. Address: 80 Fairlie Terrace,
Hazardous materials, The Hall Residence Agreement binds you Kelburn,
firearms and weapons >T
amper with, or remove latches from,
for the Term set out in the Agreement, and Wellington 6021
any window.
Substances requires you to read and comply with this
>C
limb on, or over, any external railing. Handbook. Disclaimer
You are not permitted to use hazardous
>C
limb out of any window. To the maximum extent permitted by
substances such as resin, chemicals, spray
Terms
paints, spray glue, or flammable solvents law, Victoria University of Wellington
>U
se an emergency exit only door outside of
within the Hall premises. If you need to use Throughout this Handbook, capitalised terms will not be liable for any loss suffered
an emergency or fire alarm activation.
substances of this type for your studies, have the meaning attributed to them in the by any person due to reliance on the
please discuss with the Village Manager Agreement. When we refer to we/our/us, information contained in this Handbook,
before using them. we mean Victoria University of Wellington, whether direct or indirect, and whether
and when we refer to you/your, we mean the foreseeable or unforeseeable.
Check if your Hall has a Messy Projects room,
Resident.
or use the appropriate facility provided on
campus.
Firearms and weapons
Firearms and weapons of any sort (including
replicas) are not permitted on Hall premises.
If found, they will be removed. You may face
disciplinary measures and, if necessary, the
police may be involved.
3804 4709220
tepunivillage@vuw.ac.nz
tepunivillage.co.nz
Whilst every care has been taken to ensure the accuracy and reliability of the information contained in this publication at the time of publishing (January 2019), Campus Living Villages makes no warranty or guarantee, or
promise whether express or implied, concerning the accuracy or reliability of any information contained in this publication. Campus Living Villages reserves the right to change or alter this information at any time without
notice. To the extent permitted by law, Campus Living Villages excludes all liability arising from the use of, or reliance on, the information contained in this publication. © Campus Living Villages January 2019You can also read
