YOUTH DIRECTORY - startme.org.nz
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YOUTH DIRECTORY
The Youth Directory was originally produced by the
Youth One Stop Shop (‘YOSS’) in 1995.
It is not a complete listing of all the agencies
and organisations that work with young people in Palmerston North – but a list of
community groups that we use as referral sources.
On request from community groups YOSS in co-operation with START, have made
this information available and it is important that it is used as a living document,
needing amendments and additions.
Please feel free to photocopy and hand the
Youth Directory on to friends and colleagues.
Please contact us with any amendments or additions
that can be made in subsequent editions of the
Youth Directory.
Corner Andrew Young & Cuba Streets
PO Box 2074, Palmerston North
(06) 355 5143
info@startme.org.nz
This directory was updated on 30 September 2011.CONTENTS
Manawatu Lesbian and Gay Rights Association
24 Hour Help .................................5 (MALGRA) ......................................................... 13
MASH Trust ....................................................... 13
Alcoholics Anonymous .......................................... 5
MUSA Advocacy Service ...................................... 13
Al’Anon ............................................................... 5
Netsafe – The Internet Safety Group .................... 13
ARCS Manawatu Abuse and Rape Crisis Support ..... 5
New Zealand Federation of Disability Information
City Doctors ........................................................ 5
Centre’s............................................................. 13
Department of Child Youth and Family Services ...... 5
No Bully ............................................................ 14
Healthline............................................................ 5
P.A.C.I.F.I.C.A Inc .............................................. 14
Kidsline ............................................................... 5
Te Manawa Services ........................................... 14
Lifeline................................................................ 5
Maori Women’s Refuge......................................... 6 Counseling .................................. 14
Mental Health Emergency Team ............................ 6
Methadone Services ............................................. 6 ARCS Manawatu Abuse and Rape Crisis Support.... 14
National Poisons Center ........................................ 6 A Secure Base.................................................... 14
New Zealand Police .............................................. 6 Acorn Counseling Practice ................................... 14
Parentline Manawatu............................................ 6 Across Te Kotahitanga O te Wairua Social Services 15
Radius Medical, The Palms.................................... 6 Amesbury Christian Counseling Service................. 15
Salvation Army Helpline ........................................ 6 Child, Adolescent and Family Mental Health Service15
Samaritans .......................................................... 7 Feilding and Districts Youth Board........................ 15
Victim Support..................................................... 7 Journeys to Wellbeing – Huarahi Whakaoranga Inc 15
Women’s Refuge.................................................. 7 Manawatu Relationship Services .......................... 15
Youthline ............................................................ 7 Manchester House Social Services........................ 16
Manline ............................................................. 16
Accommodation & Housing...........7 MASH Trust ....................................................... 16
Methodist Social Service Centre ........................... 16
Baptist Youth Hostel............................................. 7
No Bully ............................................................ 16
Camellia House .................................................... 7
Salvation Army Counseling .................................. 17
Grandmas Place – Anne Keith Hostel...................... 8
Te Aroha Noa Community Services....................... 17
Housing Advice Centre ......................................... 8
Te Manawa Services ........................................... 17
Housing New Zealand........................................... 8
Wellstop ............................................................ 17
Manawatu Community Housing Trust..................... 8
Whakapai Hauora (Best Care).............................. 17
Manawatu Tenants Union ..................................... 8
Women’s Health Collective .................................. 17
MASH Trust ......................................................... 8
Youth One Stop Shop ......................................... 18
McAloon House.................................................... 8
North Lodge ........................................................ 9 Disability..................................... 18
Peppertree Backpackers Hostel.............................. 9
Salvation Army Men’s Hostel ................................. 9 Advocacy Network Services Trust......................... 18
Salvation Army Women’s Hostel ............................ 9 Brain Injury Association ...................................... 18
CCS Disability Action........................................... 18
Addictions .....................................9 Child & Youth Crisis Respite................................. 18
Deaf Aotearoa NZ............................................... 19
Alcoholics Anonymous .......................................... 9
Disability Persons Assembly Palmerston North &
Al’Anon ............................................................... 9
Districts............................................................. 19
Alcohol & Drug Help Line ...................................... 9
Idea Services ..................................................... 19
Child, Adolescent and Family Service: Youth Alcohol
Journeys to Wellbeing – Huarahi Whakaoranga Inc 19
and Drug Service ................................................10
Manawatu Autism Support Association ................. 19
DHDP - Drugs & Health Development Project ........10
Manawatu Stewart Centre Trust........................... 20
DPYK - Drug Proofing Your Kids(may delete). ........10
Manawatu Supporting Families ............................ 20
Fetal Alcohol Support Trust ..................................10
Options in Community Living ............................... 20
Manchester House Social Service..........................10
Parent to Parent Manawatu ................................. 20
MASH Trust ........................................................10
Phoenix Incorporated ......................................... 20
Palmerston North Street Van Inc ..........................11
Royal Foundation for the Blind............................. 21
Teen Challenge...................................................11
Whaiora Trust (Maori Mental Health).................... 21
Te Whanau Manaaki O Manawatu Trust ................11
Workbridge Incorporated .................................... 21
The Gambling Helpline ........................................11
Whakapai Hauora (Best Care) ..............................11 Health ......................................... 21
Youth Gambling Helpline – In Ya Face...................11
Youth One Stop Shop ..........................................12 Across Te Kotahitanga O te Wairua Social Services 21
A Secure Base.................................................... 21
Advice and Advocacy Services ....12 Amesbury Christian Health Service ....................... 22
Cancer Society ................................................... 22
A Secure Base ....................................................12
Child, Adolescent and Family Mental Health Service22
Central Region Advocacy Service ..........................12
Community Mental Health ................................... 22
Citizens Advice Bureau ........................................12
DHDP - Drugs & Health Development Project ........ 22
Community Net Aotearoa.....................................12
Family Planning Health Promotional Palmerston
Manawatu Community Law Centre........................12
North ................................................................ 23
Manawatu Home Budgeting Service ......................13
2CONTENTS
Manawatu Lesbian and Gay Rights Association Palmerston North YMCA Inc ................................ 30
(MALGRA) ..........................................................23 Te Manawa Services ........................................... 30
Manawatu Pregnancy Centre Trust .......................23 Trade & Commerce Centre Limited....................... 31
MASH Trust ........................................................23 Training for You Limited...................................... 31
NZ AIDS Foundation Hotline/ Support Service........23 Timaru Fishing School......................................... 31
Public Health Services .........................................23 Wanganui YMCA Inc ........................................... 31
Public Health Primary Care Team – Feilding Clevely
House ................................................................24 Employment ............................... 31
Sexual Health Clinic.............................................24
Action Personal Consultants................................. 31
Sexual Health Services ........................................24
Adecco – Palmerston North Branch ...................... 31
Sex Therapy NZ ..................................................24
Allied Work Force ............................................... 32
Te Runanga O Raukawa ......................................24
Coverstaff.......................................................... 32
Te Wakahuia Health & Wellbeing..........................24
EVP (Innovate People Management) .................... 32
Te Whare Rapuora/ Maori Health Unit...................24
Manawatu Multicultural Centre............................. 32
Wellstop.............................................................25
PAC Resources ................................................... 32
Whakapai Hauora (Best Care) ..............................25
PN Personnel – Recruitment Specialists ................ 32
Whaiora Trust (Maori Mental Health) ....................25
Recruitment Plus Limited..................................... 32
Women’s Health Collective ...................................25
START Youth Transition Service........................... 33
Youth One Stop Shop ..........................................25
Sterling HR Outsourcing...................................... 33
Education and Training ...............25 Student Job Search ............................................ 33
Workbridge Incorporated .................................... 33
Careers New Zealand ..........................................25 WorkSmart ........................................................ 33
Literacy Feilding..................................................26
Ministry of Education, Group Special Education Government Contacts................. 33
(formally Special Education Services) ....................26
Department of Corrections .................................. 33
Palmerston North Community Truancy Prevention
Department of Internal Affairs – Local Government
Scheme..............................................................26
and Community Branch....................................... 33
SPELADD ...........................................................26
Department of Social Welfare .............................. 33
Te Aho o te Kura Pounamu (The Correspondence
Ministry of Education .......................................... 34
School) ..............................................................26
Ministry of Health ............................................... 34
Team Xtreme .....................................................26
Ministry of Justice............................................... 34
Te Whare Akonga - Open Learning Centre
Ministry of Youth Development ............................ 34
Manawatu Incorporated.......................................27
Work and Income New Zealand - WINZ................ 34
Tertiary Education Commission ............................27
Legal Services and Advice ................................... 34
Wellstop.............................................................27
Citizens Advice Bureau ........................................ 34
Whakatipuria – Teen Parent Unit ..........................27
Lower North Youth Justice Residential Centre........ 34
Secondary Schools ..............................................27
Manawatu Community Law Centre ....................... 34
Awatapu College .................................................27
Police Youth Aid ................................................. 34
Feilding High School............................................27
Prisoners Aid and Rehabilitation Society (PARS)..... 34
Freyberg High School ..........................................27
Te Whare Akonga - Opening Learning Centre
Highbury Whanau Centre Alternative Education
Manawatu Incorporated ...................................... 35
Programme ........................................................27
Kelvin Grove Alternative Education Programme ......28 Local Government Services &
Longburn Adventist College..................................28
Mana Tamariki....................................................28 Other Places That Help............... 35
Manawatu Community High School.......................28 Ara Taiohi.......................................................... 35
Palmerston North Boys High School ......................28 Corrections Department of Community Probation
Palmerston North Girls High School.......................28 Services............................................................. 35
Queen Elizabeth College ......................................28 Green Bike Trust ................................................ 35
St Peters College.................................................28 I-site Palmerston North Visitors’ Centre ................ 35
Te Kura Kaupapa Maori o Manawatu.....................28 Mental Health Foundation ................................... 35
Tertiary Institutions.............................................28 MidCentral Public Health Unit............................... 35
International Pacific College .................................28 Palmerston North Community Arts ....................... 36
Massey University Students Association (MUSA) .....29 Palmerston North City Council ............................. 36
Massey University (Turitea Campus) .....................29 Sport Manawatu................................................. 36
Te Wananga O Aotearoa......................................29 Wellstop ............................................................ 36
UCOL.................................................................29 Work and Income New Zealand - WINZ................ 36
Youth Training Programmes.................................29 Youthlaw - Tino Rangatiratanga Taitamariki .......... 36
Agriculture NZ ....................................................29
Dive HQ .............................................................29 Maori Organisations ................... 36
G & H Training Agriculture NZ ..............................29
Horizon Education...............................................30 Maori Women’s Refuge ....................................... 36
Land Based Training Limited ................................30 Oranga Hinengaro (Maori Mental Health Team)..... 37
Mara Marketing...................................................30 Te Runanga O Raukawa...................................... 37
Palmerston North School of Design.......................30 Te Wakahuia Health & Wellbeing ......................... 37
3CONTENTS
Te Whare Akonga - Open Learning Centre.............37 Directions Youth Health Centre ............................ 43
Whaiora Trust (Maori Mental Health) ....................37 Evolve Youth Service – Wellington ....................... 43
Whakapai Hauora (Best Care) ..............................37 Golden Bay Work Centre ..................................... 43
Job Track Nelson................................................ 43
Parenting.....................................38 LINK’D YTS........................................................ 43
Nelson Tasman Connections................................ 44
A Secure Base ....................................................38
Ngati Hine Health Trust....................................... 44
Barnardos NZ Family Support Service....................38
Partners Porirua ................................................. 44
Open Home Foundation.......................................38
People Potential Limited ...................................... 44
Palmerston North YMCA Inc .................................38
Porirua City Council ............................................ 44
Parentline Manawatu...........................................38
Porirua City Council – YTS Coordinators................ 44
Parent to Parent Manawatu..................................39
Public Health South – Dunedin............................. 44
Te Manawa Services............................................39
Pulse Marketing Limited ...................................... 45
Whakatipuria – Teen Parent Unit ..........................39
Safer Communities Marlborough .......................... 45
Youth Organisations ...................39 SEEK - Kaikoura ................................................. 45
Soloman Group Education & Training Academy ..... 45
All Saints Youth ..................................................39 South Canterbury Youth Public Health Clinic –
Canteen .............................................................39 Timaru .............................................................. 45
Chaplaincy Services Massey University ..................40 Tai FM............................................................... 45
Creative Sounds (The Stomach) ...........................40 Tararua Community Youth Services...................... 45
Element Youth Group St Albans Presbyterian Church40 Te Ahurei a Rangatahi – Waikato ......................... 45
Highbury Whanau Centre.....................................40 Te Taiwhenua o Heretaunga – Hastings................ 46
Kelvin Grove Alternative Education Programme ......40 Te Wairariki Purea Trust...................................... 46
Palmerston North YMCA.......................................40 The Learning Shop ............................................. 46
Skylight..............................................................41 The New Hub Nelson .......................................... 46
Soul for Real ......................................................41 The Pulse – Whangarei ....................................... 46
START Youth Transition Service ...........................41 Toi Te Ora Public Health – Whakatane.................. 47
UCOL Christian Chaplaincy ...................................41 Tui Ora Limited Youth Transition Service .............. 47
YMCA Specialist Youth Service Corps Programme ...41 Vibe – Hutt Valley............................................... 47
Youth Action – life Church ...................................41 Wairarapa Workforce Development Trust.............. 47
Youthline ...........................................................42 Waikato District Youth Transition Services ............ 47
Youth One Stop Shop ..........................................42 Westfono Health Trust ........................................ 48
Whai Marama Youth Connex - Waikato................. 48
Youth/Health Organisations Work’n it Out (Timaru/Otago/Southland) .............. 48
around New Zealand ...................42 Youth Horizons .................................................. 48
Youth Line - Auckland ......................................... 48
Abel Tasman Educational Trust ............................42 Youth One Stop Shop Health – Palmerston North .. 49
Café for Youth Health – Taupo .............................42 Youth Services Trust – Wanganui......................... 49
Canterbury Youth Transition Service .....................42 144 Health – Nelson ........................................... 49
Career Connexions Tairawhiti Limited....................42
Centre for Youth Health.......................................43
4DIRECTORY
24 Hour Help 22 Victoria Avenue
Palmerston North 4410
Alcoholics Anonymous Cost: Consultation charges will apply.
0800 229 6757 Hours: 8.00am - 10.00pm 7 days a
(06) 356 3215 week
www.alcoholics-anonymous.org.nz If you need to be seen after hours for
Operates a 24 hour telephone service non-emergency medical treatments.
that will connect you to a volunteer who
will be happy to answer your questions Department of Child Youth and
and put you in touch with those that can Family Services
help. If you prefer then you can attend 0508 FAMILY (0508 326 459)
meeting in your local area. 313 Church Street
Palmerston North 4410
Al’Anon PO Box 4163, Manawatu Mail
0508 425 2666 Centre, Palmerston North 4442
(06) 355 2693 www.cyf.govt.nz
Plunket Rooms, 177 Vogel Street We work on helping children, young
Palmerston North 4414 people and families.
www.al-anon.org.nz
nz-al-anon-gso@xtra.co.nz Healthline
We offer support groups for people who 0800 611 116
have a relative or a friend who is an www.healthline.govt.nz
alcoholic. Our free phone is available to We offer a free 24 hour health advice
those who have any questions that you service. This service is staffed by
have and will help direct you to a local registered nurses who will assist you
meeting in your area. with any health needs that you have
and will provide you with information
ARCS Manawatu Abuse and Rape and advice to help you make a decision
Crisis Support on your health needs.
(06) 356 5868
Fax (06) 356 5867 Kidsline
Linton Court 0800 KIDSLINE (0800 54 37 54)
10 Linton Street www.kidsline.org.nz
Palmerston North 4410 Hours: Monday - Friday 4.00pm -
PO Box 673, Palmerston North 6.00pm.
Central, Palmerston North 4440 Support line for kids (under 14). Call
www.arcsmanawatu.org.nz from anywhere in New Zealand or on
admin@arcsmanawatu.org.nz your mobile phone. We won't give
Crisis line: 8.00pm and 8.00am seven advice, instead we'll listen really
days a week. carefully to what you've got to say,
We have a support line that is staffed by and we will support and encourage you
trained volunteers for survivors and their and help you to come up with new
families to be able to access information ways to approach what is going on.
and support when they are feeling
vulnerable and alone. Lifeline
0800 111 777
City Doctors www.lifeline.org.nz
(06) 355 3300 This is a telephone counseling service
Fax (06) 359 2563 that provides 24hours 7 days a week
5DIRECTORY
counseling and support. Calls are where poisoning might occur. We can
confidential and free and you will speak also give general first aid advice for
to a trained Lifeline counselor. poisoning.
Maori Women’s Refuge New Zealand Police
0800 REFUGE (0800 733 843) Dial 111 in an emergency
(06) 355 0626 (06) 351 3600
(06) 356 7985 (office) Fax (06) 350 3860
Fax (06) 355 0364 400 Church Street
PO Box 573, Palmerston North Palmerston North 4410
Central, Palmerston North 4440 PO Box 11040, Manawatu Mail
www.womensrefuge.org.nz Centre, Palmerston North 4442
trw@clear.net.nz Book for other Palmerston North police
We offer education and support services stations.
to people affected by domestic violence.
We provide information and safe housing Parentline Manawatu
to women, young people and children 0800 4 FAMILY (0800 4 326 459)
who are experiencing abuse. If you know (06) 355 1655
someone who is in this situation we offer Fax (06) 355 1722
advice. Our crisis line is open 24 hours 7 Community House, 77-85 King
days a week for support and advice. Street, Palmerston North 4410
PO Box 2014, Palmerston North
Mental Health Emergency Team Central, Palmerston North 4440
0800 653 357 www.parentlinemanawatu.org.nz
Fax (06) 350 8163 admin@parentlinemanawatu.org.nz
Palmerston North Hospital, Hours: Monday - Friday 9.30am-
Palmerston north 3.00pm
We are a 24 hours, seven days a week We offer a telephone support phone
mental health emergency response line available 24hours for parents who
team. We do consultation, assessment need someone to talk to. Our helpline
and treatment for people with suspected is staffed with a team who has a wide
or diagnosed moderate to severe mental range of life and parenting experience
illnesses. and they are here to support you.
Methadone Services Radius Medical, The Palms
(06) 357 2066 (06) 354 7737
Fax (06) 357 0755 445 Fergusson Street, Hokowhitu
Palmerston North Hospital, Palmerston North 4410
Palmerston North www.radiusmedical.co.nz
To assist people who are seeking Cost: Varies
treatment for opioid dependency. Hours: Monday - Friday 8.00am -
7.00pm, weekends and public holidays
National Poisons Center 9.00am - 6.00pm
0800 POISON (0800 764 766) Accident and family medical clinic that
www.poisons.co.nz caters for all acute and long - term
We provide a 24 hour 7 days a week illnesses found in general practice.
service that provides advice about acute
poisoning situations. The type of advice Salvation Army Helpline
we give on situations of poisoning and (06) 357 7540
6DIRECTORY
www.salvationarmypn.org someone who is in this situation we
We offer a 24 hour 7 days a week offer advice. Our crisis line is open 24
helpline that provides access to advice, hours 7 days a week for support and
information and services. advice.
Samaritans Youthline
0800 726 666 0800 376 633
(06) 358 2442 (06) 357 3067 (Office line)
Community House, 77-85 King Street PO Box 575, Palmerston North
Palmerston North 4410 Central, Palmerston North 4440
PO Box 1963 Palmerston North Email/MSN: talk@youthline.co.nz
Central, Palmerston North 4440 Text: 234
www.samaritans.org.nz www.youthline.co.nz
manawatu@samaritans.org.nz youthline@xtra.co.nz
We are a confidential support line that is We offer a 24 hour 7 days a week free
open 24 hours 7 days a week. We will and confidential helpline that is
listen and help people talk though their available for young people who need
troubles. We provide support and someone who need someone to talk to
encouragement and will help discuss and someone to listen to them.
options.
Accommodation & Housing
Victim Support
0800 Victim Support Baptist Youth Hostel
(06) 351 3873 (office hours) (06) 355 5107
Central Police Station, Church Street, 163 Fitzherbert Avenue, West End
Palmerston North Palmerston North 4410
www.victimsupport.org.nz www.baptiststudenthostel.co.nz
The support line is available 24 hours 7 Provides accommodation to students
days a week for people who are affected studying in Palmerston North. Fees
by crime and trauma. We provide free cover the full tertiary year, fully
support and information so that people catered evening meal, food provided
who are affected by crime and trauma for breakfast and lunch, provides linen,
can feel in control of their lives and have laundered free of charge and internet
their rights upheld. 1gig data per calendar month.
Women’s Refuge Camellia House
0800 REFUGE (0800 733 843) (06) 357 7056
(06) 354 5055 160A Park Road, West End,
(06) 354 5355 Palmerston North 4410
Fax (06) 355 0626 PO Box 106 Palmerston North
PO Box 573, Palmerston North Central, Palmerston North 4440
Central, Palmerston North 4440 www.camelliahouse.orconhosting.n
www.womensrefuge.org.nz et.nz
pnwr@inspire.net.nz camelliahouse@xtra.co.nz
We offer education and support services Cost: Dependent on the room
to people affected by domestic violence. available, number of children and the
We provide information and safe housing number of rooms needed. Costs cover
to women, young people and children the room/s, food, power, gas and
who are experiencing abuse. If you know telephone.
7DIRECTORY
Provides short to mid term We can provide short term
accommodation for women over 17 years accommodation for people on a low
with their children welcome. We provide income and in need of support. We
a safe and supportive environment, have one and two bedroom flats
advocacy and in house programmes. available. Rent is low and tenants are
responsible for their own telephone,
Grandmas Place – Anne Keith Hostel electricity, food and any other costs.
(06) 358 6928
146 Grey Street, Palmerston North Manawatu Tenants Union
ak1@clear.net.nz (06) 357 7435
Cost: $28-$56.00 per person per night Community House, 77 - 85 King
Office hours: 8:30am - 8:30pm Street, Palmerston North 4410
Comfortable affordable Accommodation PO Box 2060, Palmerston North
(Not Long Term). Central, Palmerston North 4440
kndreilly@xtra.co.nz
Housing Advice Centre Cost: Free
(06) 358 4875 Provides advice, support at tenancy
Community House,77 - 85 King tribunals and mediation. We will also
Street, Palmerston North 4410 write submissions on issues concerning
PO Box 4348, Manawatu Mail Centre, tenant’s welfare.
Palmerston North 4442
housingadvice@clear.net.nz MASH Trust
Hours: Monday - Friday 10.00am to 0800 6274 878
3.00pm (06) 355 7200
The Housing Advice Centre offers a 24 Fax (06) 355 7201
hour free house/flat listing service 602-606 Main Street,
and provides information and advocacy Palmerston North 4410
on flat mate and boarding positions. PO Box 157, Palmerston North
Central, Palmerston North 4440
Housing New Zealand www.mashtrust.org.nz
0800 801 601 manawatu@mashtrust.org.nz
(06) 355 0122 Hours: Monday - Friday 8:30am -
117 Broadway Avenue, 5.00pm
Palmerston North 4410 We are a support service for people
PO Box 248, Palmerston North with psychiatric, intellectual or physical
Central, Palmerston North 4440 disability or illness. We provide some
www.hnzc.co.nz services at the residential homes we
We focus on rental housing and provide support, we can come to peoples own
good quality subsided housing to people home or in the community.
who are low income earner and those in
need in need of housing for the duration McAloon House
of their need. (06) 356 4826
19 Duff Crescent, Highbury
Manawatu Community Housing Palmerston North 4412
Trust mcaloontrusthouse@gmail.com
(06) 355 4346 Provides emergency housing for up to
027 247 6222 eight weeks – bond required. Support
386 Rangitikei Street, is also provided to find permanent
Palmerston North accommodation for tenants. For
8DIRECTORY
further information contact Kevin the We offer refuge accommodation for
Manager. women and children. Our objective is
to provide a safe environment for
North Lodge women and children and to provide
(06) 358 3080 them with support with re-housing and
115 North Street re-locating. We also offer support and
Palmerston North 4410 refer them to appropriate services to
Provides short and long term help them with any issues they might
accommodation. Bond is required for be facing.
long term tenants. Will receive own room
with shared facilities. Addictions
Peppertree Backpackers Hostel Alcoholics Anonymous
(06) 355 4054 0800 229 6757
Fax (06) 355 4063 (06) 356 3215
121 Grey Street, www.alcoholics-anonymous.org.nz
Palmerston North 4410 Offer anonymous support groups to
www.peppertreehostel.co.nz people who suffer from alcohol
peppertreehostel@clear.net.nz addiction. Meetings are relaxed,
Cost: Range from $27 - $66 friendly and open and to discuss and
Office Hours: 8.00am - 9.30pm. listen to each others stories about their
Check out: 10.00am drinking and their recovery. These
Offers cheap accommodation close to meetings are very supportive of one
Palmerston North city. Rates vary another.
depending on what type of room that
you are after. Al’Anon
0508 425 2666
Salvation Army Men’s Hostel (06) 355 2693
(06) 353 3459 Plunket Rooms, 177 Vogel Street
0274 860 370 Roslyn, Palmerston North 4414
www.salvationarmypn.org/Communit www.al-anon.org.nz
yHostels.aspx nz-al-anon-gso@xtra.co.nz
sapn.mh@xtra.co.nz Meetings: Tuesday and Thursday at
We offer emergency and medium term 7.00pm
accommodation and offers support for Offer support groups that are
various issues that you might be facing. anonymous for relatives and friends of
This hostel provides supportive alcoholics who share their experience,
accommodation and assistance to strength, and hope, in order to solve
disadvantaged and marginalized men their common problems. We believe
who are making positive life changes. alcoholism is a family illness, and that
changed attitudes can aid recovery.
Salvation Army Women’s Hostel
(06) 354 3890 Alcohol & Drug Help Line
027 234 2686 0800 787 797
Fax (06) 356 5310 www.druginfo.org.nz
www.salvationarmypn.org/Communit ada@adanz.org.nz
yWHostels.aspx Text: DRUG (3784) text a drug name
kerry@salavationarmypn.org.nz to this number for health and safety
information.
9DIRECTORY
Lines open 10.00am-10.00pm daily. DPYK - Drug Proofing Your
We are here to help with any questions Kids(may delete).
that you might have about the use of www.dpyk.org.nz
drugs and alcohol. These can be from We aim to help educate parents with
legal issues to the effects of different strategies needed to help steer
types of drugs and ways to minimize the children away from drug use.
risk of using drugs. We can refer you to
a service that can help you if you ask Fetal Alcohol Support Trust
(07) 847 6752
Child, Adolescent and Family Fax (07) 847 6752
Service: Youth Alcohol and Drug 2 Simon Place, Nawton, Hamilton
Service fast@xtra.co.nz
(06) 350 8373 We advocate and provide information
Fax (06) 350 8374 to all families with Fetal Alcohol
Community Village, Konini House Spectrum Disorder and all associated
Ruahine Street, Terrace End, health issues. We educate the public
Palmerston North 4410 about how to stop drinking during
PO Box 11036, Palmerston North pregnancy and breastfeeding.
4442
We are a team of drug and alcohol Manchester House Social Service
clinicians who work with young people (06) 323 7191
who have concerns about their drug and (06) 323 6612
alcohol use. Fax (06) 323 0546
68 Aorangi Street, Fielding 4702
DHDP - Drugs & Health PO Box 349 Feilding 4740
Development Project http://mhss.org.nz
(06) 353 5063 mhss@inspire.net.nz
Fax (06) 353 5064 Cost: Most services are free.
81 Grey Street Hours: Monday - Friday 9.00am -
Palmerston North 4410 5.00pm
PO Box 772, Palmerston North - We are a community social service
4440 agency that delivers social work
www.drugsproject.co.nz services, counseling and has a drug
www.needle.co.nz and alcohol support worker available.
palmerstonnorth@drugsproject.co.nz
Hours: Monday - Friday 10.00am - MASH Trust
7.00pm Saturday 11.00am - 3.00pm (06) 355 7200
Non-judgmental, confidential and Fax (06) 355 7201
anonymous service for injecting drug 602-606 Main Street
users by way of harm minimisation Palmerston North 4410
education, advice, referral and access to PO Box 157, Palmerston North
the needle exchange program. Central, Palmerston North 4440
Sexual health advice and referral. www.mashtrust.org.nz
Referral to other services and help manawatu@mashtrust.org.nz
agencies in the area. Electronic Hours: Monday - Friday 8:30am -
Dispenser - for after-hours NEX 5.00pm
purchase. Collection and destruction of We have a mental health and addiction
NEX equipment. treatment service that helps people
with drug and alcohol issues who have
10DIRECTORY
simultaneous mental health difficulties. We work with people who are in
This programme is about helping regain recovery from drugs and alcohol and
or develop control over their lives and to with their family. We also work with
establish skills that will help them have a people who have been affected by
fulfilling life. alcohol and drug addiction.
Palmerston North Street Van Inc The Gambling Helpline
(06) 356 3337 0800 654 655
Fax (06) 356 6199 Text for HELP 8006
82 King Street, Palmerston North www.gamblingproblem.co.nz
4410 We are a FREE 24 hour helpline for
PO Box 5477, Terrace End, people who have issues with gambling
Palmerston North 4441 or if you are concerned about someone
www.pnsv.org.nz you know who is gambling. We provide
pnsv@pnsv.org.nz support and counseling to help
The 12 steps to freedom programme is motivate you to make a change that
for people who are affected by addictions you want. We also offer an anonymous
which is run over 14 weeks. We also free text service.
offer parents support groups for parents
whose children are suffering with Whakapai Hauora (Best Care)
addictions. (06) 353 6385
Fax (06) 353 1883
Teen Challenge 140-148 Maxwell’s Line, Awapuni,
(06) 328 9889 Palmerston North 4412
Fax (06) 328 9889 PO Box 1341, Palmerston North
1650 Kimbolton Road, Cheltenham Central, Palmerston North 4440
Road, RD 7, Feilding www.whakapaihauora.maori.nz
PO Box 544, Feilding bcwh@rangitaane.iwi.nz
www.teenchallenge.org.nz Cost: Services free or low cost
info@teenchallenge.org.nz Hours: Monday - Friday
Is a long term (12 to 18 months) 8.30am – 5.00pm
residential Drug & Alcohol Rehabilitation W are an iwi owned and operated
& Training Center for males aged 16 to provider of health, social and disability
35 years with drug and other life service to everyone. We provide
controlling problem’s. Our approach is to Alcohol and Drug counselling.
help the ‘whole person’ not just Outreach clinics, Gambling Counselling
addressing the substance abuse. and Health promotions services.
Te Whanau Manaaki O Manawatu Youth Gambling Helpline – In Ya
Trust Face
(06) 354 0043 0800 654 659
Fax (06) 353 5252 www.inyaface.co.nz
A & D Kaupapa Maori Services Phone Lines: 5.00pm to 8.00pm
115 Rugby Street, Awapuni, We are a youth gambling helpline that
Palmerston North 4412 provides support and information
twmomt@xtra.co.nz about gambling and gambling
Hours: Monday - Friday 9.00am - problems in New Zealand. If you are
5.00pm concerned about a young persons
gambling we are also here to offer
11DIRECTORY
support and information. Our counselors Hours: Monday - Friday 12.00pm –
are young people because we believe in 2:30pm
youth helping youth. We are a free advocacy service that
makes sure that people are receiving
Youth One Stop Shop their full and correct legal welfare
(06) 355 5906 entitlements.
Fax (06) 355 5907
7 Edgeware Road, Palmerston North Citizens Advice Bureau
PO Box 575, Palmerston North 0800 367 222
Central, Palmerston North 4440 (06) 357 0647
www.yoss.org.nz Fax (06) 357 9273
info@yoss.org.nz Community House, 77-85 King
We are a social service that works with Street, Palmerston North
young people between the ages of 10 - PO Box 1206, Palmerston North
24. We offer support with drug and Central, Palmerston North 4440
alcohol issues. We will provide advocacy, www.cab.org.nz
education, support and advice to young cab.palmn@xtra.co.nz
people on this issue. Cost: Free
Opening hours: Monday - Friday
Advice and Advocacy Services 9.00am - 4.30pm
The service therefore provides free to
A Secure Base all individuals an impartial and
(06) 357 9163 confidential service of information,
Fax (06) 357 9164 guidance and support. We aim to make
39 Cuba Street, Main Street, sure that individuals know their rights
Palmerston North 4410 and responsibilities and know how to
PO Box 5526, Terrace End express their needs effectively.
Palmerston North 4441
www.asecurebase.co.nz Community Net Aotearoa
info@asecurebase.co.nz Community Operations
Hours: Monday - Friday 9.00am – Department of Internal Affairs
5.00pm Level 1, 46 Waring Taylor Street
Our service provides counseling and PO Box 805, Wellington
psychotherapy with adult, children, www.community.net.nz
adolescents and families on issues information@community.net.nz
around attachment, violence abuse, We are an information sharing
sexual abuse, separation, couple resource for the New Zealand
counseling, assessments, grief, foster community and voluntary groups. On
support, depression and anxiety. our website you will find guides, news
and tools for and by clubs, groups,
Central Region Advocacy Service charities, trust hapu and iwi.
(06) 355 2094
Fax (06) 355 0612 Manawatu Community Law Centre
Commercial Building, Second floor 10 (06) 356 7974
- 15 The Square Fax (06) 356 7952
PO Box 733, Palmerston North Level 2, 12, The Square
Central, Palmerston North 4440 Palmerston North
cras@inspire.net.nz PO Box 2088, Palmerston North
Central, Palmerston North 4440
12DIRECTORY
mancomlaw@xtra.co.nz Hours: Monday - Friday 8:30am -
We provide legal information, advice and 5.00pm
assistance, promoting legal education We have a mental health and addiction
and law reform and in certain cases we treatment service that helps people
will represent people in court. with drug and alcohol issues who have
simultaneous mental health difficulties.
Manawatu Home Budgeting Service This programme is about helping
0800 2 BUDGET (0800 228 343) regain or develop control over their
(06) 358 2279 lives and to establish skills that will
Fax (06) 359 4566 help them have a fulfilling life.
First Floor, Room F6, Community
House, 77-85 King Street MUSA Advocacy Service
Palmerston North4410 (06) 350 4500
P O Box 7040, Palmerston North Tennant Drive, Palmerston North
4443 Massey University, Private Bag
www.manawatu.familybudgeting.org. 11222, Manawatu Mail Centre,
nz Palmerston North 4442
mnbs@xtra.co.nz www.musa.org.nz
We offer free budgeting advice, advocacy@musa.org.nz
confidential and non-judgmental service MUSA advocates for Massey University
to individuals and families. We help students and help to make their time
individuals negotiate with creditors, work at university enjoyable and fulfilling.
out a financial payment plan and general We will advocate for your rights and
advice. we also monitor the standard of
education and services you receive.
Manawatu Lesbian and Gay Rights
Association (MALGRA) Netsafe – The Internet Safety
(06) 358 5378 (answer phone) Group
Jersey Lane, PO Box 1491, 0508 NETSAFE (0508 638 723)
Palmerston North PO Box 9386, Newmarket,
www.malgraclubq.org.nz Auckland 1149
We are a non-profit organisation and all www.netsafe.org.nz
of our staff members are volunteers. We queries@netsafe.org.nz
provide a social service which empowers Offers education on safe, secure and
gay, lesbian, bisexual, transgender, responsible use of information and
takatapui and fa’afafine people, and communication technology for all New
those questioning their sexuality Zealanders. We give advice and
information on all online queries
MASH Trust namely cyber and text bullying and
(0800) 627 4878 harassment.
(06) 355 7200
Fax (06) 355 7201 New Zealand Federation of
602-606 Main Street Disability Information Centre’s
Palmerston North 4410 (03) 214 5000
PO Box 157, Palmerston North PO Box 1091, Invercargill
Central, Palmerston North 4440 www.nzfdic.org.nz
www.mashtrust.org.nz admin@nzfdic.org.nz
manawatu@mashtrust.org.nz Contact: Carol Wood, President
13DIRECTORY
We provide information about generic ARCS Manawatu Abuse and Rape
disability to individuals and where Crisis Support
possible we will refer you to a local (06) 356 5868
disability organisation. Fax (06) 356 5867
Linton Court, 10 Linton Street
No Bully Palmerston North 4410
0800 NOBULLY (0800 662 8559) PO Box 673, Palmerston North
www.nobully.org.nz Central, Palmerston North 4440
We are a free and anonymous service www.arcsmanawatu.org.nz
that provides information and advice admin@arcsmanawatu.org.nz
about ways to stop bullying. Hours: Monday - Thursday 9.00am –
5.00pm, Friday 9.00am – 2.00pm
P.A.C.I.F.I.C.A Inc We provide counseling and support to
(06) 357 8914 children, women and men who are
www.pacifica.org.nz survivors of sexual abuse and their
Seinia.fruean@hnzc.co.nz families. Survivors group program,
seinia@paradise.net.nz Voyage group for children 5-12 years,
Contact: Seinia Fruean High School Education Programmes &
Pacific Allied (Women’s) Council Inspires Primary School Anger Management
Faith in Ideals Concerning all. A national Programme & Education officer
organisation for Pacific Island Women available.
but open to all. Our services include
budgeting, moral support, advice and A Secure Base
encouragement. (06) 357 9163
Fax (06) 357 9164
Te Manawa Services 39 Cuba Street, Main Street,
(06) 323 8330 Palmerston North 4410
Fax (06) 323 9330 PO Box 5526, Terrace End
Corner Stafford and Fergusson Palmerston North 4441
Streets, Feilding 4702 www.asecurebase.co.nz
PO Box 368, Feilding 4740 info@asecurebase.co.nz
www.temanawa.org.nz Hours: Monday - Friday 9.00am –
office@temanawa.org.nz 5.00pm
Cost: Donations Our service provides counseling and
Hours: Monday - Friday 9.00am – psychotherapy with adult, children,
5.00pm adolescents and families on issues
Offers a 16 week Youth & Parenting around attachment, violence abuse,
programme to provide support, skills and sexual abuse, separation, couple
knowledge to help young people aged 8 counseling, assessments, grief, foster
to 18 years and their parents/caregivers support, depression and anxiety.
build a safe and healthy family life. The
programme addresses underlying anger Acorn Counseling Practice
issues expressed by youth in often very (06) 355 3345
unsafe ways. 027 232 3073
39 Cuba Street
Counseling Palmerston North 4410
Hours: Monday 9.00am – 5.00pm
Tuesday - Wednesday 9.00am –
12.00pm
14DIRECTORY
Professionals in Parent & Child work with children and adolescents
Attachment & Healthy Human with serious mental health issues and
Development. Provides a range of provide assessment, diagnosis and
counseling for a range of issues. treatment.
Across Te Kotahitanga O te Wairua Feilding and Districts Youth Board
Social Services (06) 323 6002
(06) 356 7486 027 439 9591
Fax (06) 357 4988 139 South Street, Feilding 4702
294A Church Street PO Box 404, Feilding 4740
Palmerston North 4410 youth.board@vodafone.co.nz
PO Box 1140, Palmerston North Cost: Free
Central, Palmerston North 4440 Hours: Monday - Friday 9.00am –
www.across.org.nz 5.00pm
across@inspire.org.nz We are a group of volunteers from the
Cost: Donations Feilding community who provide
Hours: Monday - Friday 9.00am – support and help youth and their
5.00pm families through issues of youth
We provide a wide range of counseling offending. We have access to all social
options. There are individual counseling, services in Feilding and Palmerston
support groups for people who has lost North.
someone to suicide, couples counseling
and family counseling. Journeys to Wellbeing – Huarahi
Whakaoranga Inc
Amesbury Christian Counseling (06) 355 3387
Service Fax (06) 353 1999
(06) 357 4424 Level 2, BNZ Building
Fax (06) 355 0119 Corner Rangitikei Street
142 Grey Street & 140 the Square
Palmerston North 4410 PO Box 1177 Palmerston North
PO Box 1570, Palmerston North 4440
Central, Palmerston North 4440 www.pathwaystowellbeing.org.nz
Qualified counselors’, fee scaled on admin@journeystowellbeing.org.nz
income, approved Family Court, ACC and Hours: Monday - Friday, 9.00am-
CY&F providers. GP practice, Osteopath 3.00pm
on site. Peer support and advocacy services for
people with a lived experience of
Child, Adolescent and Family Mental mental distress, Wellness Recovery
Health Service Action Plans (WRAP) for maintaining
(06) 350 8373 wellness, Voice Hearers Support
Fax (06) 350 8374 Group,
Kauri House, Ruahine Street,
Palmerston North Hospital, Manawatu Relationship Services
Palmerston North 4410 0800 RELATE (0800 735 283)
PO Box 2056, Manawatu Mail Centre, (06) 357 6483
Palmerston North 4442 Fax (06) 357 6486
cafteam@midcentral.co.nz Westside Chambers Level 1, 151
We work with children and adolescents The Square, Palmerston North 4410
aged 0-19 years and their families. We www.relate.org.nz
15DIRECTORY
manawatu@relate.org.nz MASH Trust
Cost: No to low cost (06) 355 7200
Hours: Monday - Friday 9.00am - Fax (06) 355 7201
4:30pm 602-606 Main Street,
We provide counseling to individuals, Palmerston North 4410
couples, children and their families. We PO Box 157, Palmerston North
deliver stopping violence and anger Central, Palmerston North 4440
change programmes for both men and www.mashtrust.org.nz
women. Deliver education and manawatu@mashtrust.org.nz
information on the awareness of a Hours: Monday - Friday 8:30am -
healthy relationship. 5.00pm
We have a mental health and addiction
Manchester House Social Services treatment service that helps people
(06) 323 7191 with drug and alcohol issues who have
Fax (06) 323 0546 simultaneous mental health difficulties.
68 Aorangi Street, Feilding 4702 This programme is about helping
PO Box 349 Feilding 4740 regain or develop control over their
www.mhss.org.nz lives and to establish skills that will
mhss@inspire.net.nz help them have a fulfilling life.
Cost: Most services are free.
Hours: Monday - Friday 9.00am - Methodist Social Service Centre
5.00pm (06) 350 0307
We are a community social service Fax (06) 356 8799
agency that delivers social work services, 663 Main Street
family support, budgeting, counseling, Palmerston North 4410
community education programs, after PO Box 1887, Palmerston North
school programs and holiday programs. Central, Palmerston North 4440
www.methodistsocialservices.org.n
Manline z
(06) 358 1211 nikki@methodistsocialservices.org.
Fax (06) 353 7577 nz
F7, Community House, 77-85 King Cost: Cost for education courses and
Street, Palmerston North programmes vary from free to minimal.
PO Box 12211, Palmerston North Counseling fees are negotiable.
www.manline.co.nz Hours: Monday - Friday 8:30am -
manline@xtra.co.nz 4:30pm
Cost: Varies. We are a social service agency that
Hours: Monday - Friday 9.00am - delivers education programmes, offers
5.00pm social work support and counseling for
Provides a service for men who need children, their parents, couples and
help with anger, violence, grief, work, individuals. We also operate a food
relationships, being a parent, separation, bank.
divorce and who have been abused. We
run both individual and group meeting No Bully
and we also run a telephone service 0800 NO BULLY (0800 662 8559)
where we offer support, counseling and www.nobully.org.nz
information during normal office hours. Is a free 24 hour information line that
provides helpful advice about ways to
stop bullying.
16DIRECTORY
underlying anger that is expressed by
Salvation Army Counseling youth in often very unsafe ways
(06) 357 7540
431 church Street, Palmerston North Wellstop
PO Box 869 Palmerston North (06) 356 9666
www.salvationarmypn.org Fax (06) 356 9699
Our qualified counselors work with 77 Broadway Avenue, 1st floor
couples individuals, couples and families (above Christian Bookshop)
on spiritual, educational, vocational, Palmerston North 4410
social, emotional and personal problems. PO Box 420 Palmerston North
Central, Palmerston North 4440
Te Aroha Noa Community Services www.wellstop.org.nz
(06) 358 2255 pnorth@wellstop.org.nz
Fax (06) 358 5399 Contact: Gerald Warner
12-26 Brentwood Avenue Highbury, We provide a youth programme that
Palmerston North 4412 provides assistance and a range of
PO Box 7141, Pioneer Highway treatment services to young people
Palmerston North 4443 who have engaged in sexually
www.tearohanoa.org.nz harmful/abuse behavior. Our aim for
tearohanoa@xtra.co.nz this programme is to help the young
Cost: Varies person take responsibility for their
Hours: Monday - Friday 8.00am - behavior and change their life for the
5.30pm better.
We are a community service that
provides a wide range of community Whakapai Hauora (Best Care)
based services. To name a few we (06) 353 6385
provide family, child, individual and Fax (06) 353 1883
couple counseling. Family/whanau 140-148 Maxwells Line, Awapuni
development services and young parents Palmerston North 4412
groups. PO Box 1341, Palmerston North
Central, Palmerston North 4440
Te Manawa Services www.whakapaihauora.maori.nz
(06) 323 8330 bcwh@rangitaanw.iwi.nz
Fax (06) 323 9330 Cost: Services free or low cost
Community Centre, Cnr Stafford & Hours: Monday - Friday
Ferguson Sts Feilding 8.30am – 5.00pm
PO Box 368 Feilding We have counseling services to
www.temanawa.org.nz individuals and families. We provide
office@temanawa.org.nz counseling to those who are struggling
Cost: Donations with addictions which alcohol and drug
Hours: Monday - Friday 9.00am – related to gambling addictions.
5.00pm
Offers a 16 week Youth & Parenting Women’s Health Collective
programme to provide support, skills and (06) 357 0314
knowledge to help young people aged 8 027 854 0918
to 18 years and their parents/caregivers Fax (06) 3559088
build a safe and healthy family life. 53 Waldegrave Street, Palmerston
Programme that addresses the issues North
17DIRECTORY
PO Box 4253, Manawatu Mail Centre
Palmerston North 4442 Brain Injury Association
www.pnwomenshealth.org.nz (06) 354 3540
pnwhc@xtra.co.nz Fax (06) 354 3540
Cost: Free 38 West Street, West End,
Services including health information, Palmerston North 4412
pregnancy tests, support, referral PO Box 34, Palmerston North
assistance and advocacy, cervical Central, Palmerston North 4440
screening clinic for www.brain-injury.org.nz
target women. Also subsidised liaison.cd@brain-injury.org.nz
counseling, and access to lower cost Advocacy, information, education and
natural health therapists e.g. osteopath, support for people who have sustained
hypnotherapist - a brain injury and their families and/or
for women and children. carers. Also provides rehab for brain
injury survivors.
Youth One Stop Shop
(06) 355 5906 CCS Disability Action
Fax (06) 355 5907 0800 227 2255
7 Edgeware Road, Palmerston North (06) 357 2119
4410 Fax (06) 357 2118
PO Box 575, Palmerston North 248 Broadway Avenue
Central, Palmerston North 4440 Palmerston North 4410
www.yoss.org.nz PO Box 143, Palmerston North
info@yoss.org.nz Central, Palmerston North 4440
Cost: Free www.ccsdisabilityaction.org.nz
We are a social service and primary Manawatu@ccsdisabilityaction.org.n
health care service for young people z
aged 10 - 24 years of age. We can Cost: Free
provide counseling services, Hours: Monday - Friday 8:30am -
psychological services, social work 5:00pm
support and drug and alcohol support. We offer youth who have a disability
navigate the health, disability and
Disability social services. We offer a flexible
responsive service that is designed to
Advocacy Network Services Trust enable an individual to fully access and
0800 555 050 interact with their community. We also
(06) 353 7236 support youth to connect with
Fax (06) 353 7232 vocational pursuits.
Square Edge Room 202
Palmerston North 4410 Child & Youth Crisis Respite
PO Box 1004, Palmerston North (06) 355 7200
Central, Palmerston North 4440 MASH Trust, 602 - 606 Main
advocacy@hdc.org.nz Street, Palmerston North 4410
tauckram@hdc.org.nz PO Box 157 Palmerston North
hmolyneux@hdc.org.nz Central Palmerston North 4410
Provides a service for people to raise a www.mashtrust.org.nz
concern or make a complaint about a manawatu@mashtrust.org.nz
health or disability service that they have We work with young people aged
received. between 5-19 years of age. We
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