Cork Education and Training Board Quality Improvement and Development Plan 2017-2018
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Cork Education and Training Board
Quality Improvement and Development Plan
2017-2018Quality Improvement and Development Plan 2017-2018 1
Introduction
Following an Executive Self-Evaluation process conducted during August to October 2017, Cork ETB developed this draft Quality Improvement and Development Plan,
which represents the quality improvement objectives/desired outcomes and related activities identified during the process. The Executive Self-Evaluation process is
documented in the Cork ETB Executive Self-Evaluation report. This plan covers the period of October 2017 to December 2018; however, some of the objectives
identified are longer-term objectives and will continue beyond the time limit of this plan.
The purpose of this draft Quality Improvement Plan is to outline quality improvements in four main areas identified by Cork ETB during the Executive Self-Evaluation,
and outline the plan for ongoing quality improvement and enhancement, in compliance with QQI statutory core QA Guidelines and Sector Specific QA Guidelines.
The four key area identified for improvement are:
1. Governance
2. Delivery of Further Education and Training
3. The Learner Experience
4. Information and Data Management
Process for Approving the Plan
An Executive Self Evaluation team, comprising of the Chief Executive, Directorate and FET Steering Group participated in the Executive Self-Evaluation process which
resulted in the Cork ETB Executive Self Evaluation Report. ETBI and an external consultant supported this process.
This related draft Quality Improvement Plan was approved at the FET Steering Group meeting on October 13th, 2017. This draft will form the basis for further
consultation within Cork ETB and with QQI senior staff as part of the executive dialogue process, following which the plan and its associated actions will be considered
to be the actionable plan for the 2017-2018 period.
Implementation and Monitoring
The Director of FET is responsible for overseeing and coordinating the overall implementation of this plan. A lead responsible person or group is named for each of
the planned outcomes and associated activities. The FET Steering Group will be responsible for the monitoring of the implementation of this plan on a quarterly
basis.
October 11 2017Quality Improvement and Development Plan 2017-2018 2
1. Governance
Quality Improvement Measure/Benchmark [how
Responsible
Objective/Desired Key Tasks/Activities Timeline will you know it was Status/Update
Person(s)
Outcome achieved]
Finalise Terms of Reference for Executive TOR and membership
Executive Q4 2017
Group published
Finalise Terms of Reference for the FET TOR and membership
Executive Q4 2017
Steering Group published
Review Terms of Reference for FET Steering Group TOR and membership
Clear and well- Q1 2018
Programme Approval Group published
communicated
Review Terms of Reference for QA FET Steering Group TOR and membership
Governance structures Q1 2018
Steering Group published
and procedures for FET
Develop Terms of Reference and set up a
QA, ensuring detailed
Teaching and Learning Working Group to TOR and membership
TOR for each group QA Steering Group Q1 2018
outlining: focus on the quality of teaching and published
learning
• the decision-
Develop Terms of Reference and set up TOR and membership
making process, QA Steering Group Q1 2018
an Assessment Working Group published
• reporting lines
Develop Terms of Reference and set up
• reporting TOR and membership
an Access, Transfer and Progression QA Steering Group Q1 2018
responsibility published
Group
• recommended
Publish Governance Structure, Terms of
membership TOR and membership
Reference and membership of the QA Office Q1 2018
published
relevant groups
Write up Governance policy and
QA Steering Group Procedures developed and
procedures for Cork ETB based on the Q2 2018
FET Steering Group published
revised Governance Structures
October 11 2017Quality Improvement and Development Plan 2017-2018 3
Establish a structure for sharing Structure in place for
information regarding key decisions made QA Office Q3 2018 sharing information on staff
at meetings SharePoint site
Operationalise Youthreach Regional
Ensure that there is a Director of FET Q1 2018 Boards established
Boards
clear management
Publish Management Structure on
structure for FET Director of FET Q3 2018 Structure published
SharePoint site and Cork ETB Website
Review the sector based strategies,
Executive
Develop FET Strategy for consider the CETB Statement of Strategy
Director of FET Q3 2018 Strategy published
Cork ETB to develop a FET Strategy to provide a
FET Steering Group
clear roadmap for the service
QA Steering Group
Complete the development of Procedures developed and
Assessment Q3 2018
Assessment procedures for Cork ETB published
Working Group
Develop common QA Consider how other awarding bodies and
Other awarding bodies and
Procedures for Cork ETB unaccredited learning can be
QA Steering Group Ongoing unaccredited learning is
accommodated in all policies and
reflected in the procedures
procedures
Review Sampling Strategy for internal
QA Steering Group Q4 2017 Revised sampling strategy
verification and external authentication.
Establish a process for Pilot monitoring procedures using a
monitoring the number of means including: QA Steering Group
Process in place and
implementation and • On site monitoring Assessment Q1 2018
feedback collated
effectiveness of these • Desk monitoring Working Group
procedure • Online surveying
Improve the process for Implement the new framework for
Training Centre
contracting third party tendering and awarding contracted Q4 2017 New framework in place
Manager
providers training
October 11 2017Quality Improvement and Development Plan 2017-2018 4
2. Delivery of FET
Quality Improvement Measure/Benchmark [how
Responsible
Objective/Desired Key Tasks/Activities Timeline will you know it was Status/Update
Person(s)
Outcome achieved]
Deliver the new Commis Chef Cork Training Commencement of
Q1 2018
Apprenticeship programme. Centre programme
Cork Training
Investigate areas where new traineeships New areas identified for
Centre Q3 2018
might be appropriate traineeship
PLC Colleges
Q1 2018
Change in regulations to
Deliver programmes to Seek wider participation in traineeship to (dependant on
Director of FET allow the inclusion of those
meet the needs of include those not in receipt of a payment expected
SOLAS not in receipt of DEASP
employers from the DEASP change in the
payments in traineeships
regulations)
Q3 2018
Director of FET
Develop new work based learning (dependant on New work based learning
FET Steering
initiatives for piloting based on SOLAS the publication programmes introduced on
Group
guidelines once published of SOLAS a pilot basis
guidelines)
Improve the planning Director of FET
Revised area planning
and management of FET Review the area planning process FET Steering Q4 2017
process and document
Delivery Group
FET Steering
Improve the programme Review Programme Approval Process as TOR and membership
Group Q1 2018
approval process part of review of governance published
Improve the process of FET Strategy
Work with ETBI to put procedures in place
programme Group (Director Q4 2018 New procedures in place
where by staff can be released or
development of FETs)
October 11 2017Quality Improvement and Development Plan 2017-2018 5
recompensed for work on programme ETBI QA Forum
development, evaluation or review.
Work with QQI on the review of awards, Director of FET
Feedback collated and
consulting with staff to give valuable and Programme Ongoing
submitted to QQI
relevant feedback. Approval Group
Work with QQI on the introduction of the Director of FET New validation procedure
Q4 2017
new validation procedures. introduced
Q4 2018
As new programmes are developed, based
(dependant on
on new QQI specifications and validation
the publication
procedures, introduce a periodic review Programme CETB review schedule in
of revised
schedule for programmes to ensure that Approval Group place
award
they remain appropriate and achieve their
specifications
objective.
by QQI)
Expand a centralised system for
Director of FET
Improve the monitoring monitoring the delivery of programmes Monitoring reports and
FET Steering Q4 2018
of FET delivery across the wider ETB, in particular for the related actions
Group
delivery of Cooperation Hours
Common evaluation
Standardise the feedback process for
QA Steering process in place
learning practitioners and learners across Q2 2018
Group Consolidated report and
Introduce a system for the wider ETB
related actions
evaluating and receiving
Industry Liaison
feedback on our service
Consult with employers and other Officer Reports on consultations
Q4 2018
stakeholders on the quality of our services FET Steering and related actions
Group
Director of FET
Begin implementation of the Technology TEL Strategic Plan for Cork
FET Steering Q4 2017
Enhanced Learning Strategy ETB developed
Improve Teaching and Group
Learning Director of FET Action plan in place for roll
Implement SOLAS CPD Strategy for FET AEO responsible Q1 2018 out of strategy to FET
for CPD sector
October 11 2017Quality Improvement and Development Plan 2017-2018 6
Director of FET,
Pilot Universal Design for Learning in FET FET Principals,
Q2 2018 Report on pilot
services Training Centre
Manager
Director of FET Increase in number
Expand the pilot of the FET Teacher
Industry Liaison Q4 2018 learning practitioners on
Placement initiative
Officer placement
FET Steering
Agree on a common VLE for use by Cork
Group Teaching
ETB so that blended learning can enhance
and Learning Q2 2018 Common VLE in place
the delivery of FET provision and provide
Working Group
greater access to learners
TEL Coordinator
Teaching and
Review completion and certification rates
Learning Q4 2018 Report and related actions
to identify any issues
Working Group
Review assessment practices and results
Assessment
and highlight areas where future Q3 2018 Report and related actions
Working Group
development is necessary
Expand the development of shared
Assessment Shared assessments in new
Improve the consistency assessment to improve standardisation of Q2 2018
Working Group areas
and reliability of assessment
assessment Q2 2018
Implement new external authentication (dependant on
arrangements once national framework is QA Office the finalisation New procedures in place
agreed of new
procedures)
October 11 2017Quality Improvement and Development Plan 2017-2018 7
3. The Learner Experience
Quality Improvement Measure/Benchmark [how
Responsible
Objective/Desired Key Tasks/Activities Timeline will you know it was Status/Update
Person(s)
Outcome achieved]
Access, Transfer
Develop a protocol for learner
and Progression Q4 2018 Protocol in place
Improve Communications representation
Working Group
with learners
Learners Forum with AONTAS 7.11.17
Director of FET, Attendance, report and
with a view consulting on improving Q4 2017
AEO related actions.
communication
Access, Transfer
Develop a policy on Access, Transfer and
and Progression Q3 2018 Policy published
Progression for Cork ETB.
Working Group
Access, Transfer
Review learner induction and Progression Q2 2018 Report
Working Group
Develop common admissions procedures Access, Transfer
for Cork ETB including accommodating and Progression Q3 2018 Procedure in place
learner with specific needs Working Group
Access, Transfer
Improve access, transfer Develop policy and procedures for Procedures developed and
and Progression Q3 2018
and progression for Reasonable Accommodation for Learners published
Working Group
learners
Access, Transfer
Review with a view standardise English
and Progression Q3 2018 Standard testing procedure
language testing for applicants
Working Group
Standardise pre-entry assessments across Access, Transfer
Standard pre-entry
the ETB so that learners are placed at the and Progression Q2 2019
assessment in place
correct level Working Group
October 11 2017Quality Improvement and Development Plan 2017-2018 8
Review existing progression pathways Access, Transfer
Research report and
and identify additional progression and Progression Q4 2018
related actions
opportunities Working Group
SOLAS
Research mechanisms for better tracking Research report and
FET Steering Q4 2018
of progressions related actions
Group
Access, Transfer
Develop a policy and procedures for the
and Progression Q3 2018 Policy published
recognition of prior learning
Working Group
International students
Request that international students be
Executive Ongoing allowed access to PLC
allowed to access PLC courses
courses
Continue to make Director of FET
Consult with centre managers and Improvements to
improvements to FET FET Steering Ongoing
prioritise improvements infrastructure
infrastructure Group
October 11 2017Quality Improvement and Development Plan 2017-2018 9
4. Information & Data Management
Quality Improvement Measure/Benchmark
Responsible
Objective/Desired Key Tasks/Activities Timeline [how will you know it was Status/Update
Person(s)
Outcome achieved]
Director of FET
Review current data collection
Access, Transfer
Improve data collection processes for learner information and
and Progression Q2 2018 Report on review
to produce more progression details and the workload
Working Group
comprehensive and involved
reliable data regarding
Work with SOLAS to develop and
our learners Director of FET Improved data collection
implement a system that will Ongoing
SOLAS system
accurately track outcomes
Implement the ETBI/Library Service
Adult Education Biannual report on
Protocol to increase cooperation with Q4 2017
Officers activities to ETBI
the local library service
Improve
Create a learner information resource
Communications
on the Cork ETB website outlining Learner information
Director of FET Q2 2018
supports and other information resource on CETB website
relevant to FET learners
Review data protection policies and
Cork ETB Legal
procedures in advance of the Revised data protection
and Compliance Q2 2018
enforcement of the General Data policies and procedures
Improve Data Unit
Protection Regulation (GDPR)
Management
Continue with the development of the
Cork ETB SharePoint site to include all
Director of FET Q2 2018 Information added to site
CETB policies, procedures and
resources
October 11 2017Quality Improvement and Development Plan 2017-2018 10
Continue to implement developments
Director of FET A reduction in the number
of PLSS and reduce the entering of data Ongoing
PLSS Coordinator of systems in use
on multiple systems
Director of FET
Introduce the new Trainee Apprentice Director of OSD
Q1 2018 New system in place
Payroll System Training Centre
Manager
As new QBS
Support centres with the introduction New interface being use
QA Office interface is
of the new and improved QBS system effectively
introduced
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