Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...

Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
Cookie Manual for Volunteers
Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...

    2    INTRODUCTION                                     The Girl Scout Cookie Program® is much MORE than selling delicious cookies! It
                                                          teaches girls essential skills they use for a lifetime—leadership development, ethical
         Message from GSNYPENN CEO Julie Dale             decision making, how to set and reach goals, how to manage money, confidence,
         2019 Girl Scout Cookie Program Theme             self-resilience, team work, responsibility and customer service.
         Girl Scout Promise and Law
                                                          As the largest girl-led entrepreneurial program in the world, the Cookie Program
                                                          generates immeasurable benefits for our girls, Council and community. This season, we are
    5    COOKIE BASICS                                    joining 75% of Little Brownie Baker Councils across the country by pricing all varieties of our
         Who Can Participate in the Cookie Program?       cookies at $5 per package. By increasing and aligning our price points, you and your
         Five Essential Skills                            girls receive:
         Cookie Varieties
                                                          MORE REVENUE!
         How the Cookie Crumbles                          Troops will earn $.80 to $1 per package in proceeds. This could mean up to a $.27
         Cookie Money Distribution                        increase per package! (If a troop sells a total of 1,500 packages, at an increase of $.27 per
                                                          package, that troop will earn an additional $405 in troop proceeds! Wow!)
                                                          MORE PROGRAMMING!
         Expectations                                     We are expanding quality programming for our troops and volunteers by partnering with
         Resources                                        organizations that specialize in STEM, the arts and outdoor experiences. We’re also working
         Troop Proceeds                                   to make our regional activities and trainings better than ever for you.
         Troop Bonuses
                                                          MORE MARKETING!
                                                          We’ll provide more tools to help you meet your troop’s goals: free yard signs for troops to
    12   GIRL REWARDS & OTHER COOL STUFF                  advertise they have cookies to sell, a cool promotion for customers who purchase five or
                                                          more cookie packages (details TBA), local and regional media promotion across the Council
    14   COOKIE PROGRAM CALENDAR                          so that people seek out your troops for cookies—and more!

                                                          MORE SERVICE!
    16   DIGITAL COOKIE                                   We’re here to help you create the best experiences for your G.I.R.L.s (Go-getters,
                                                          Innovators, Risk-takers and Leaders) through our Service Centers and Outdoor
    18   COUNCIL GIFT OF CARING PROGRAM                   Adventure Centers. And, we are investing in even more ways to be available to you in your
                                                          regions when you need us.
    19   BOOTH SALES
                                                               Research from Little Brownie Bakers shows customers purchase
    22   STEP 1: HOST A GIRL/PARENT MEETING & SET GOALS      cookies to support Girl Scouting. They want to invest in helping girls
                                                            achieve their goals as they develop those essential leadership skills we
    26   STEP 2: TIME TO PLACE AN INITIAL ORDER             know are so important! Proceeds from the Cookie Program stay in our
                                                          Council and serve our more than 20,000 girls and adult volunteers—helping
    28   STEP 3: TIME TO PICK UP YOUR COOKIES                     make Girl Scouts one of the most affordable and personally
                                                                             enriching activities a girl can choose!
    29   STEP 4: HOW TO GET MORE COOKIES                  Thank you for your support and hard work. I hope you Go for Bold and have an amazing
                                                          cookie season!


                                                          Julie Dale
                                                          CEO, Girl Scouts of NYPENN Pathways

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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
           THIS GIRL SCOUT COOKIE SEASON!                                                                   COOKIE BASICS
Girl Scouts are known for their infectious, go-getter attitudes. This         The Girl Scout Cookie Program is the largest girl-led entrepreneurial program in
season, we’re celebrating their spirit and all the ways they are daring,      the world! It generates immeasurable benefits for girls, their Council and
creative and innovative in their Girl Scout Cookie Sale®. It’s a great year   the community.
for all of us to Go for Bold!
                                                                              WHO CAN PARTICIPATE IN THE COOKIE PROGRAM?
                                                                              Girls in grades K-12 registered with GSNYPENN for the 2019 Membership Year
Whether it’s embarking on a brave new adventure or simply                     are eligible and encouraged to participate. A signed Cookie Program Family Guide
mustering up the courage to talk to someone new, every girl finds her         is also required to participate. Girls with dual households should have each
own type of bold in the Girl Scout Cookie Program. Inside this booklet,       household complete a separate Cookie Program Family Guide.
you will find everything your troop needs to Go for Bold!
                                                                              Any adult registered/appointed with GSNYPENN for the 2019 Membership Year is
Girl Scout Promise                                                            eligible to participate as a volunteer during the Cookie Program. Along with your
                                                                              Girl Scout 2019 Membership, be sure to complete the Troop Cookie Manager/
  On my honor, I will try:                                                    Co-Leader Cookie Program Agreement JotForm found on our website. Your SU
                                                                              Cookie Coordinator will also email you to complete the agreement. If your troop
		      To serve God and my country,
                                                                              is brand new in 2019, or if your troop has a new bank account and/or a new bank
		      To help people at all times,                                          account signer, an ACH Form is required to process all cookie payments and
		      And to live by the Girl Scout Law.                                    refunds. Troops will need to work with their Regional Support Manager (RSM) to
                                                                              ensure this is complete.

Girl Scout Law                                                                FIVE ESSENTIAL SKILLS
                                                                              Our cookies are on a mission: to help girls learn five skills that
  I will do my best to be                                                     are essential to leadership, to success, and to life.
		         honest and fair,
                                                                              What are your hopes for your Girl Scout? Certainly, you want
		         friendly and helpful,
                                                                              her to make good decisions. Know how to manage money and how to set and
		         considerate and caring,                                            reach goals—like attending college. The Girl Scout Cookie Program helps her
		         courageous and strong, and                                         succeed today and prepares her for future success. There is a good reason it is a
		         responsible for what I say and do,                                 beloved family tradition. How can you help your girls use these skills every day?
  and to
		         respect myself and others,                                         1. Goal Setting: Your Girl Scout sets cookie sales goals individually and with her
		respect authority,                                                          team, creates a plan to reach them, and develops cooperation and team building
		         use resources wisely,                                              skills along the way!
		         make the world a better place, and
                                                                              2. Decision Making: Your Girl Scout helps decide how her team will spend their
		         be a sister to every Girl Scout.
                                                                              cookie money, furthering her critical thinking and problem-solving skills that will
                                                                              help her in many aspects of her life.

                                                                              3. Money Management: Your Girl Scout takes cookie orders, handles
                                                                              customers’ money and gains valuable and practical life skills around
                                                                              financial literacy.

                                                                              4. People Skills: Your Girl Scout learns how to talk to, listen to and work with all
                                                                              kinds of people while selling cookies. These experiences help her develop healthy
                                                                              relationships and conflict resolution skills she can use throughout her life.

                                                                              5. Business Ethics: Your Girl Scout is honest and responsible at every step of
                                                                              the cookie sale. Her business ethics here reinforce the positive values she is
                                                                              developing as a Girl Scout!
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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
How the Cookie (Money)
Find dietary information and ingredients on every order card and at Take your Girl Scout Cookie experience to the next level!
Make delicious recipes using Girl Scout Cookies. Find these recipes at or
                                                                                                                  UCT E CO

                                                                                                                                                                                                                                                                (Distribution at $5.00 per package)

                                                                                                      NO HIGH

                                                                                                       Our cookies have...
                                                                                                         • NO High-Fructose Corn Syrup                                                 • 100% Real Cocoa
                                                                                                         • NO Partially Hydrogenated Oils (PHOs)                                       • Hearty Whole Grain Oats in Do-si-dos
                                                                                                         • NO Artificial Flavors in Toffee-tastics                                     • Thin Mints are Vegan
                                                                                                         • Girl Scout S'mores and Do-si-dos are                                        • Toffee-tastics are Gluten-Free
                                                                                                           made with Natural Flavors
                                                                                                         • Zero Grams Trans Fat per Serving
                                                                                                                                                                                       • RSPO Certified (Mass Balance) Palm Oil
                                                                                                                                                                                                                                                                100% of the
           SAMOAS       ®
                                    TAGALONGS                       ®
                                                                                                                             DO-SI-DOS               ®
                                                                                                                                                                                                                                                                proceeds (after
                                                                                                                                                                                                                                                                we pay the baker)
        Crisp cookies coated          Crispy cookies                                                                     Crunchy oatmeal
        in caramel, sprinkled      layered with peanut                                                                 sandwich cookies with                                                           Crisp, zesty lemon
        with toasted coconut     butter and covered with                                                                  creamy peanut                                                              wedge cookies dusted
        and striped with dark     a chocolaty coating                                                                     butter filling

                                                                                                                                                                                                                                                                stays local to
                                                                                                                                                                                                    with powdered sugar
        chocolaty coating

                                                                                                                                                                                                                                                                power amazing
                                                                                                                                                                                                                                                                experiences for
                                                                                                                                                                                                                                                                GSNYPENN Girl
           TREFOILS                  THIN MINTS                                                                              GIRL SCOUT
                        ®                                           ®

                                                                                                                              S'MORES            ®

                                                                                                                                                                                                      TOFFEE-TASTIC                       ®

       Traditional shortbread       Crisp wafers covered
                                                                                                                         Crunchy graham
          cookies that are          in chocolaty coating                                                                                                                                               Rich, buttery cookies
                                                                                                                      sandwich cookies with
         delightfully simple         made with natural                                                                                                                                                 with sweet, crunchy
                                                                                                                      creamy chocolate and
          and satisfying            oil of peppermint                                                                                                                                                      toffee bits
                                                                                                                      marshmallowy filling

                                Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-date information on the ingredients contained in the product in that package.
                                For more details check with Little Brownie Bakers.

                                                                                                                                                                                                                                                                $0.16 - Girl Reward Program
                                The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®, GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®, GIRL SCOUT S’MORES®,
                                DIGITAL COOKIE® and the Trefoil Design, are owned by Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS, SAVANNAH SMILES and TOFFEE-TASTIC are registered trademarks
                                of Kellogg NA Co. Copyright ®, TM, © 2018-2019 Kellogg NA Co.

HOW THE COOKIE CRUMBLES                                                                                                                                                                                                                                           Patches, rewards, Cookie Dough, troop bonuses, etc.

         NEW! All eight varieties of Girl Scout Cookies                                                                                                                                                                                                         $0.80 to $1.00 - Troop Proceeds
              are now priced at $5 per package!                                                                                                                                                                                                                  Directly supports troop activities

The Cookie Program is not a prepaid sale. Girl Scout Cookies are paid for at the
                                                                                                                                                                                                                                                                $1.06 - Little Brownie Bakers*
time of delivery to the customer. The price of a package of cookies cannot be
altered in any way for any reason. As stated on each package of Girl Scout                                                                                                                                                                                       Cost of cookies
Cookies, “Baked by authority of Girl Scouts of the USA. This product is distributed                                                                                                                                                                              *Cost of Gluten-Free Toffee-tastic and Gir Scout S’mores = $2.25/package
and marketed exclusively through Girl Scout members. Any resale or
redistribution is unauthorized.”
                                                                                                                                                                                                                                                                $2.78 - Programs for Girls & Adults, Plus:
100% of proceeds from the Cookie Program, after payment to Little Brownie                                                                                                                                                                                         Outdoor Adventure Centers and Service Centers
Bakers, stays local within GSNYPENN to help support Girl Scouting in the 26                                                                                                                                                                                       Membership Financial Assistance and Camperships
counties served by our Council! Research from Little Brownie Bakers shows                                                                                                                                                                                         Informative Pathways Program Guides and Summer Camp Guides
that customers purchase cookies to support Girl Scouting. They want to invest                                                                                                                                                                                     Training to support girls and volunteers
in helping girls achieve their goals and develop those essential leadership
skills we all know are so important.

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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
TROOP COOKIE MANAGER RESOURCES                                  The Little Brownie Bakers website
                                                                                   has videos and learning opportunities, along with
                                                                                   sales tips for a GREAT Cookie Season!
What Does it Take to Be a Successful Troop Cookie Manager?
 You must be a registered member of GSNYPENN for Member Year 2019 and
 have a current background check, etc.
 Complete the appropriate JotForms to participate
 Open to ask for help when needed
 Organized, enthusiastic, patient, understanding, goal-oriented, forward
 thinking, etc.
                                                                                   eBudde™ Troop App for volunteers: Manage
What Does a Successful Troop Cookie Manager Need?
                                                                                   cookie orders in real time, on the go! Download the
 Regular access to computer with internet to log in to eBudde. Most smart
                                                                                   free app today!
 phones can also access eBudde, too
 Regular access to a working email address to collect up-to-the-minute Cookie
 Program information
 Current troop bank account with two non-related signers
 A safe place to meet with your troop and house cookies until use

What Is My role as the Troop Cookie Manager?
 Share, educate and guide girls and their parents/guardians through the Cookie
 Program                                                                  Check out exciting
 Enter cookie and reward orders into eBudde before deadlines                       goal setting games and activities for girls!
 Help distribute cookies and rewards once delivered in a timely manner
 Get additional cookies for girls through Cookie Cupboards or with the help of
 your SU Cookie Coordinator
 Help facilitate Booth Sales for the troop
 Help Troop Leaders to ensure all money is collected and ALL receipts are
 Deposit funds often to ensure financial security
 Keep open communication with SU Cookie Coordinator, parents and girls
 Sign Troop Cookie Manager/Co-Leader Cookie Program Agreement JotForm     Site customers visit to
 and reference for further info!                                                   locate Booth Sales in their communities. When
                                                                                   troop booth sites are entered into eBudde, they are
Where Can I Find More Helpful Information?                                         uploaded here! Find links to the Little
    Brownie Bakers website, eBudde and JotForms.
    Download and print important Cookie Program
    forms and paperwork. Find helpful information to
    guide you through the program!
                                                                                 Want to sell cookies by the CASE?! Host a Cookie
                                                                                 House Party! Troop website for
    ordering cookies and rewards, keep track of sales
    and access your troop’s cookie invoice
    (Sales Report).

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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
Who Can I Contact for More Help?                                  Troop Reward Bonuses
If you need help with anything related to cookies, please contact your SU Cookie
Coordinator. They are available to help you with all aspects of the                  Troop Volunteer Initial Order Thank You Gifts
Cookie Program.                                                                      Troops that achieve 180+ selling PGA by the initial order submit on Thursday,
                                                                                     February 7, 2019 will earn TWO Cookie Tote Bags and TWO Phone Ring Stands.
My SUCC is: ___________________________________________________________________      Opt-Out troops are still eligible for the initial order bonus.

SUCC email: __________________________________________________________________		     Troop Final Reward Bonuses

SUCC phone #: (		        ) ____________________________________________________		      225+ PGA                   T-shirt for ALL girls selling
		                                                                                   			                          T-shirt for TWO troop adult volunteers

                                                                                       250+ PGA                   Tickets to Enchanted Forest Water Safari
                                                                                     			                          OR Seabreeze Amusement Park for ALL girls selling
During regular business hours, you can also contact Council in three easy
ways:                                                                                			                          Tickets to Enchanted Forest Water Safari OR
  Email to create a Customer Service case                          			                          Seabreeze Amusement Park for TWO troop adult
  Call Customer Care at 1.855.213.8555                                               			                          volunteers
  Access our NEW online chat feature for an immediate response by visiting and using the “Let’s Chat” window in the lower right-hand corner      			                          Set those goals and get your swim suits ready!
  (available on any page)                                                            			                          NEW this year: Troops can choose tickets to either
                                                                                     			                          Water Safari or Seabreeze! Tickets are mailed to
New & Increased Troop Cookie Proceeds!                                               			                          the Troop Leader in May/June. Troops must be paid
Troop proceeds are earned based on the troop’s per girl average (PGA). PGA is        			                          in full in order to receive tickets. Troops will ONLY
based on the average sale of all girls SELLING in the troop. eBudde calculates the   			                          receive tickets to ONE of the parks (no splitting).
PGA for you! Based upon a troop’s PGA, the troop can earn:
                                                                                     Opt-Out troops are still eligible for Final Reward Bonuses.
			1-174 PGA                                $0.80 per package
                                                                                     Plan Exciting Experiences with Your Troop Proceeds!
			                       175-249 PGA       $0.85 per package                        This is just a sample of upcoming Council-sponsored trips for 2019. Please check
			                       250+ PGA          $0.95 per package                        our website and/or our Pathways Program Guides for more programs and info!

                                                                                        Crayola Factory and Waterpark Fun: May 11-12, 2019
Older Girl Opt-Out (Cadette/Senior/Ambassador Only)                                  Levels: Daisy, Brownie
Registered C/S/A troops have an opportunity to earn an additional $0.05 per          Cost: $195 per person
package for their troop with the Older Girl Opt-Out option. The troop must           A trip you’ll remember forever! We’ll start by traveling to Camelback Resort and
achieve minimum 175 PGA by Sunday, March 24. Girls within opt-out troops will        Lodge where we’ll stay overnight. You’ll have the afternoon and evening to play
only earn initial rewards, patches, Cookie Dough and troop bonuses. C/S/A troops     in their indoor waterpark! On Sunday, we’ll discover the magic of color at Crayola
that enroll must unanimously agree to opt-out from receiving rewards. The            Experience. Explore art and technology, express your creativity and experience
Opt-Out Form (found on our website) must be completed by the girl and her            color in a whole new way! Parents/guardians must be registered members.
parent/guardian, and returned to the Cicero Service Center by Friday, February
22. Qualifying C/S/A troops will earn:                                                  Scavenger Hunt in New York City: May 17-19, 2019
                                                                                     Levels: Junior, Cadette, Senior, Ambassador
			175-249 PGA                              $0.90 per package                        Cost: $395 per person
			                       250+ PGA          $1.00 per package                        We’re on a scavenger hunt to find the hidden gems of New York City’s Bryant
                                                                                     Park and Grand Central! While hunting, you’ll marvel at some of New York City’s
After signed forms are received, periodic emails will be sent to the Troop Cookie    treasures. After our scavenger hunt, we’ll have time for lunch and some more
Manager with the troop’s status for opt-out. If the troop qualifies, additional      sightseeing or shopping—but we’re not done yet! In the evening, we’ll have
proceeds will be adjusted to the Sales Report in eBudde at the end of                dinner and take in a Broadway show. Program fee includes transportation, hotel,
the program!                                                                         scavenger hunt, lunch and dinner on Saturday, and theater tickets. Parents/
                                                                                     guardians must be registered members.
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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
GIRL REWARDS & OTHER COOL STUFF!                                                  Go for Bold with Earned Cookie Program Patches!

Girl Inspired Rewards                                                                               2019 Go for Bold Patch
Images of all the items can be found on the girl order card. All rewards were                       Girls who sell at least 25+ packages throughout the program will
voted on by girls in GSNYPENN! Reward levels range from 25+ packages to 1500+                       earn this year’s theme patch!
packages. Rewards will be mailed to your SU Cookie Coordinator in May (except
for items earned at 750+ - those will be mailed to each eligible girl around the                    Council Gift of Caring (CGOC) Patch
same time). All rewards are cumulative including Cookie Dough (if selected). In                     Any girl who sells 25+ packages for the CGOC Program will earn
order for a girl to receive her reward selections, her Troop Cookie Manager must                    this patch!
check the rewards in eBudde. Once rewards are submitted through eBudde,
rewards cannot be swapped or exchanged for another item.
                                                                                                    Cookie Techie Patch
Cookie Dough Certificates                                                                           Participate in Digital Cookie (DOC) and sell at least 25+ packages
Starting at the 250+ package level, girls can choose to earn $15 Cookie Dough                       to earn this patch!
certificates. The maximum value a girl can earn is $50. Cookie Dough certificates
will be available for download/print through eBudde in May.
                                                                                    Need S’more Cookie Program Patches?
                                                                                    Additional cookie patches (and a pin) are available for sale at our Boutiques!
		               250+     $15 Cookie Dough certificate*
		               350+     $15 Cookie Dough certificate*
		               500+     $20 Cookie Dough certificate*                                             Booth Sale Patch
                                                                                                    Girls earn this patch by participating in a Booth Sale!

     *Cookie Dough is an ‘OR’ option. Girls must choose it to earn it.
              For more details, check out the order card!                                           Goal Getter Patch
                                                                                                    Any girl who sets a sales goal and reaches/exceeds it is eligible for
                                                                                                    this patch!
How Can Girls Use Their Cookie Dough?
  Toward GSNYPENN Resident Camp
  Toward girl program fees (only for events with registration taken by Council)                     Volunteer Patch
  For purchases in any of GSNYPENN’s Girl Scout Boutiques or Camp                                   This patch is perfect for that extra special volunteer who helps
  Trading Posts                                                                                     out during the Cookie Program!

Cookie Dough Terms & Conditions
                                                                                                    2019 Cookie Program Activity Pin
  Cookie Dough expires Friday, December 13, 2019
                                                                                                    Girls who follow GSUSA guidelines can earn this year’s pin. Visit
  Cookie Dough cannot be used toward earned awards, membership fees or
                                                                                                    our website for more details.
  camp deposits
  Cookie Dough is non-transferable
  Misplaced your certificate or want to shop but forgot to bring it? No problem!                    National Girl Scout Cookie Weekend (NGSCW) Patch
  All of our Boutiques have access to certificate numbers.                                          Troops that work together going door-to-door taking orders
                                                                                                    during NGSCW (February 22-24) can earn this patch!

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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
JANUARY 2019                                                                       MARCH 2019
Monday, January 7                                                                  Saturday, March 2
      Welcome email sent to girls to set-up their Digital Cookie online order         GSNYPENN-organized Booth Sales begin
      card and upload customer emails
                                                                                   Monday, March 11
Friday, January 11                                                                    Last chance to request initial ACH stop
        Cookie Program kicks off!                                                     ACH stop must have a valid reason
        Girls can send emails to customers through Digital Cookie                     Even with ACH stop, initial payment is still required via a troop check
        Girls will take orders from customers (do not collect funds)                  Contact JoAnn Lang at

FEBRUARY 2019                                                                      Thursday, March 14
                                                                                      ACH for 50% of initial order
                                                                                      NEW: ACH will not include cookies ordered exclusively in the Booth Sale
Sunday, February 3                                                                    row in eBudde
      Girl delivery option in Digital Cookie closes
                                                                                   Sunday, March 24
Thursday, February 7                                                                  Cookie Program officially ends
       Initial cookie and reward order due in eBudde by 11:59p.m. (This includes
       all girl delivery orders placed thru Digital Cookie.)                       Wednesday, March 27
       Girls can continue to take orders from customers (The Goal Getter sheet        Final chance to assign cookies to girls to go towards rewards, due in
       is a great way to take additional orders!)                                     eBudde by 11:59 p.m.
                                                                                      Final rewards will ship to SU Cookie Coordinator in early/mid-May
Week of Monday, February 25                                                           Rewards earned at the 750+ level will be mailed directly to the
        C      KIES ARRIVE!                                                           eligible girl!
        Your SU Cookie Coordinator will have specific details on the exact date,
        time and location                                                          Thursday, March 28
        Initial order rewards should arrive around the same time, too!                NEW: ACH for 75% of cookies ordered on the Booth Sale row in eBudde

                                                                                   APRIL 2019
                                                                                   Monday, April 8
                                                                                      Last chance to request ACH stop
                                                                                      ACH stop must have a valid reason
                                                                                      If due to a parent collection, please provide required documents
                                                                                      (see page 31)
                                                                                      Even with ACH stop, payment is still required via a troop check
                                                                                      Contact JoAnn Lang at

                                                                                   Thursday, April 11
                                                                                      Final ACH for balance due

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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...

What is Digital Cookie?
Digital Cookie is an excellent way for girls to take their Cookie Program to the
next level! Digital Cookie allows girls to email friends and family and ask them
to purchase Girl Scout Cookies online. Customers will have the convenience of
paying for the cookies online and cookies will ship directly to the customer
within days!

Digital Cookie is a great experience for girls! They can customize their own Digital
Order Card with additional photos, videos and goals. They can create and send
marketing emails to customers and track their sales with a real-time dashboard
and have the opportunity to analyze their sales!

How Does Digital Cookie Work?
Any Girl Scout registered with GSNYPENN for
the 2019 Member Year is eligible to participate.
Participating girls MUST have a valid parent
email address included in their girl registration.

Parents will receive an email from “Girl Scout                                         Safety first! All girl delivery orders must be approved by the Girl Scout’s parent/
Cookie Program” with the subject line: Ready.                                          guardian. Once approved, girl delivery packages need to be entered into eBudde
Set. Register for Digital Cookie. This email will                                      with the rest of the initial order and will be delivered with the troop’s initial order
provide a link and instructions on how to access                                       at the end of February. Digital Cookie will separate shipped packages and girl
the system and start-up their Girl Scout’s account. Be sure parents check their        delivery packages on the girl’s dashboard, making it super easy for girls and
junk mail and or SPAM, promotions folder.                                              parents/guardians to track!

Orders placed through Digital Cookie will be paid for online. All payments
and post-initial orders will flow directly into the eBudde system. No additional
paperwork is needed! It’s quick and easy. Encourage your girls to participate!

Girl Delivery Option with Digital Cookie
The girl delivery option is a great sales tool for girls! When ordering and paying
online through Digital Cookie, customers will be able to choose to have their                    Girls who sell 25+ Digital            Girls who sell 50+ Digital
cookies delivered to them by the Girl Scout instead of having them shipped!                      Cookie cookies earn the               Cookie cookies earn the
                                                                                                   Cookie Techie patch                     Phone Ring Stand
This option will be available ONLY during the initial order portion of the program.
The girl delivery option closes on February 3, 2019. After that date, customers
will not have that option to choose. However, they can still order cookies and get     Troubleshooting Digital Cookie
them shipped directly to them!                                                         Remind parents to keep their eyes open for a “Girl Scout Cookie Program” email.
                                                                                       The email will go out on Monday, January 7. If parents do not receive an email,
                                                                                       they can self-register by visiting and searching
                                                                                       their Girl Scout’s name or by contacting Council at
                                                                                       for assistance.

                                                                                       Having issues with Digital Cookie? Click the HELP button to connect with Digital
                                                                                       Cookie Customer Service through an online chat! You can also check out our
                                                                                       GSNYPENN website for Quick Tip Guides to help you through the system!

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Cookie Manual for Volunteers 2018-2019 - Girl Scouts of NYPENN ...
COUNCIL GIFT OF CARING PROGRAM                                                                            BOOTH SALES

Making a world of cookie package at a time!                        Booth Sale Rules & Regulations
For many years, Girl Scouts across the country have used Girl Scout Cookies to      Troop Cookie Manager/Leader must complete the digital Booth Sales Rules &
show their appreciation for men and women in uniform or to support those in         Regulations JotForm found at by Friday, January
need. Girls choose an organization they want to benefit and give customers the      11. The JotForm link will also be emailed to you before the Cookie Program
opportunity to purchase cookies as a donation.                                      begins.

For various reasons, some customers do not want to buy cookies for themselves.      Girl Scout Booth Sale Ratios
With the Council Gift of Caring Program, they have a chance to give to others       The Booth Sale Rules & Regulations breakdown the Girl to Registered Adult ratios
while supporting Girl Scouting at the same time.                                    for all Girl Scout age levels. These ratios provide the appropriate girl coverage to
                                                                                    ensure adequate supervision of girls, cookies, money, etc., during a Booth Sale.
                                                                                    Rotate girls throughout the length of the Booth Sale. Consider the attention span,
                                                                                    physical abilities and supervision needs of the girls.

                                                                                                                   Girl Scout Daisy:
                                                                                                            1 Daisy to 1 Registered Adult
                                                                                                    Maximum 3 Girls and 3 Registered Adults at a time
                                                                                                          Suggested length of time = 1 hour
      Girls who sell 25+ Council Gift        Girls who sell 40+ Council Gift
       of Caring cookies earn the             of Caring cookies earn the                                         Girl Scout Brownie & Up:
       Council Gift of Caring patch                 Shine Bright Case                                  4 Girl Scouts to 2 Registered Adults at a time
                                                                                                            Suggested length of time = 2 hours
Troop Gift of Caring
Troops can still participate in their own gift of caring program, known as Troop    Booth Sale Reminders
Gift of Caring (TGOC) as well. Packages collected for TGOC must be delivered/       Girl members may not engage in any direct solicitation for money. (Example:
mailed by the troop. Cookies cannot be shipped to military bases with active Girl   a donation jar on a Booth Sale table.) Any funds donated by a customer at a
Scout troops. Fun patches are available for sale in our boutiques for TGOC.         Booth Sale must be used to purchase cookies for the Gift of Caring Program. It
                                                                                    is important to keep cash in a safe place and out of sight during the Booth Sale.
NOTE: If your troop is participating in Council Gift of Caring (CGOC), be sure to   Deposit cash as often as possible to prevent potential theft or break-in
place your girl’s Council Gift of Caring cookies in the first column in eBudde,     of vehicles.
labeled CGOC. It is to the left of the SvSm column. Troop Gift of Caring cookie
orders can be added to the TGOC column, to the right of the TOFF column.            Helpful Hint: Take a total inventory of your product before the Booth Sale. This
                                                                                    will help at the end when you need to count money and track inventory. Make
                                                                                    deposit ASAP.

                                                                                    Booth Sales
                                                                                    Certain locations may be
                                                                                    inappropriate for young girls
                                                                                    based on the standards of your
                                                                                    local community, may negatively
                                                                                    affect the Cookie Program
                                                                                    experience for girls, and/or may
                                                                                    negatively affect our brand in
                                                                                    your community. For additional
                                                                                    clarity, girls should not sell in or
                                                                                    in front of establishments that
                                                                                    they themselves cannot
                                                                                    legally patronize.

18                                                                                                                                                                   19
eBudde Booth Scheduler for GSNYPENN-Organized Booth Locations                         SU/Troop Booths in eBudde
Troops will have several opportunities to sign up for GSNYPENN Booth Sale             If your troop has an individual booth location (i.e. collaborating with a small
locations. At each time, troops will be able to sign up for ONE booth. Each sign up   business in your area), troops MUST add that booth location to eBudde 24 hours
starts at 9 p.m. on the following dates:                                              prior to the start of the Booth Sale.
          Thursday, January 17                                                            Login to eBudde
          Sunday, January 20                                                              Click the BOOTH SITE tab on top navigation bar
          Wednesday, January 23                                  Mark Your                Click on MY SALES
                                                                   Calendar!              Click on the ADD A LOCATION and fill in the blanks
GSNYPENN-Organized Booth Locations                                                        Only sites approved by your SU Cookie Coordinator are permitted for troops
Certain booth locations are secured and coordinated by                                    to attend
GSNYPENN staff and/or specific SU volunteers (due to GSUSA                                If your troop would like to set up a booth outside of your SU, please reach
contracts or requests from the specific locations). Please do not contact these           out to your SU Cookie Coordinator to help facilitate that partnership
businesses on your own. Locations and available dates and times will be listed
in eBudde starting in early January. Please note, these locations are subject to      Remember: Troops can order additional cookies for their Booth Sales when they
change without notice. Below are a few examples of GSNYPENN organized                 submit their initial order in eBudde by Thursday, February 8 at 11:59 p.m.
booth locations:
   Destiny USA and all Mall locations throughout the GSNYPENN footprint.              Helpful Tips When Ordering Booth Sale Cookies
   Walmart locations                                                                    Do not over order – you can always get more cookies!
   Select Dunkin’ Donuts locations                                                      Thin Mints, Samoas and Tagalongs are the most popular flavors (see detailed
    JOANN locations                                                                     info on page 27)
   Sam’s Club locations                                                                 All locations differ when it comes to sales—if you have never been to a location
   Select “Herb” Philipson’s locations                                                  before do not over order, it is better to run out of cookies then to be left with
                                                                                        too many!
How to Sign-Up for a Booth Location in eBudde:
                                                                                        If you need help determining what to bring, please contact the Product Sales
  Click BOOTH SITE tab on top navigation bar                                            team at GSNYPENN, we can help!
  Click on LOCATION (i.e. Wal-Mart) & then CITY (i.e. Ithaca)                           Booth Sales are fun! Customers love to hear about troop goals, what the troop
  Click on the DATE desired                                                             plans to do with their proceeds, etc., so tell them!
  If a time slot is full, you will see CLAIMED in that slot                             Always offer the opportunity to donate cookies as well!
  If a time slot is open, click on the available time and your troop number will
  populate the package
  Be sure to click on SUBMIT to reserve your slot!
  If all times are taken, go to the next date desired and continue on until an open
  slot is selected
  Locations written in green have openings available
  After securing your time(s) and location(s), click on CURRENT SIGNUPS to see
  your location!
  Recommendation: Print and bring your troop’s signup sheet prior to each
  Booth Sale

Credit Cards at Booth Sales
There are many inexpensive devices on the market that will make it easier for
troops to collect funds at a Booth Sale (Pay Anywhere, Square Card, Spark Pay,
etc.) If a troop decides to use such a device, it will be up to the troop to set up
the program through their troop bank account. Research from other Girl Scout
Councils offering this option to troops and Little Brownie Baker shows the
financial benefits of offering a credit card to customers outweighs the fees that
go along with it.

20                                                                                                                                                                    21
STEP 1: HOST A GIRL/PARENT MEETING                                                  4. Collaborate with Adult: Adults must accompany
                                                                                            Daisies, Brownies and Juniors when they are taking orders, selling or delivering
                   & SET GOALS!                                                             product. Girls in grades 6-12 must be supervised by an adult when selling
                                                                                            door-to-door and must never sell alone. Adults must be present at
Sample Training Agenda                                                                      all time during Booth Sales.
It is extremely important to share the importance of the Cookie Program with
the parents/guardians of your Girl Scouts. Not only does it inform them of your             5. Plan Ahead: Be prepared for emergencies, and always
troop’s goals and plans, but it will increase involvement in the troop! Here are a          have a plan for safeguarding money.
few suggested topics for a girl and parent meeting.
                                                                                            6. Do Not Enter: Never enter the home or vehicle of a person
GOAL SETTING - Work with your girls to see what they would like to achieve for              when you are selling or making deliveries. Avoid selling to
this season. Maybe it’s a trip or maybe they would like to all go to camp!                  people in vehicles (except at designated
Ask them!                                                                                   drive-thru cookie booths) or going into alleys.

PROGRAM DATES - With the help of the calendar on pages 14-15, share the                     7. Sell in the Daytime: Sell only during daylight hours,
information with parents/guardians so they are aware of program deadlines—                  unless accompanied by an adult.
especially when orders and payments are due! If the cookie payment deadline
does not fall within your normal meeting time, set up a special payment drop off            8. Protect Privacy: Girls’ names, home addresses
time with parents to avoid missing a cookie payment!                                        or email addresses should never be given out
                                                                                            to customers. Protect customer privacy by not sharing their information except
PARENT EXPECTATIONS - What does your troop need help with? Do you need                      as necessary for the product sale.
assistance sorting and picking up cookies? Do you need more troop helpers? This
is a great way to communicate that with your parents.                                       9. Be Safe on the Road: Always follow safe pedestrian practices, especially when
                                                                                            crossing at intersections or walking along roadways. Be aware of traffic when
FAMILY GUIDE - Every single girl must have a signed Cookie Program Family                   unloading product and passengers from vehicles.
Guide before they can receive their order card. If a girl has a dual household,
please have each household sign a Family Guide. This meeting would be a great               10. Be Net Wise: Girls must have parent/guardian permission to participate in
time to get signatures!                                                                     all online activities and must read and agree to the GSUSA Internet Safety Pledge
                                                                                            before conducting any online activities. Additionally, in order to participate in
DIGITAL COOKIE – This is also known as Digital Cookie and is an easy and fun                Digital Cookie girls must read and abide by the Girl Scout Digital Cookie Pledge
way for girls to reach customers and ask them for their support of the Cookie               and parents/guardians must read and abide by the Digital Cookie Terms and
Program! Encourage your girls to participate with the help of their parent/                 Conditions for Parents/Guardians.
guardian! See pages 16-17 for more information!
                                                                                            First-Aid & After-Hours Emergencies
Teach Girls Safety Guidelines for Selling Girl Scout Cookies                                Follow the guidelines and procedures as established by Safety Checkpoints and
The following safety tips are adapted from Girl Scout publications Volunteer                GSNYPENN. Call 1.855.213.8555 and follow the instructions. A staff member will
Essentials, Risk Management at Girl Scout Councils and Safety Activity                      contact you ASAP!
Checkpoints. For more detailed information on these and other safety practices
and procedures, please refer to the aforementioned publications. These safety                        COOKIE SHORTAGES/ISSUES ARE NOT EMERGENCIES.
tips should be shared and discussed with all girls prior to any product sales. They            PLEASE CONTACT GSNYPENN DURING NORMAL BUSINESS HOURS.
should also be reviewed periodically with the girls, as necessary.
                                                                                            Social Media and the Girl Scout Cookie Program
1. Show You’re a Girl Scout: Wear a Girl Scout membership pin, uniform                      Girls may only post about their participation in Digital Cookie and the Cookie
or Girl Scout clothing (e.g., a Girl Scout T-Shirt) to identify yourself as a Girl Scout.   Program in general on social media sites that allow them to restrict access to
                                                                                            friends and family (e.g. Facebook), and not to social media sites open to anyone
2. Use the Buddy System: Always use the buddy system. It is not just safe; it               (e.g. Craigslist, eBay, etc.). Digital Cookie is the only exception for online cookie
is fun.                                                                                     sales. Digital Cookie is a secure site and specifically developed for the Girl Scouts,
                                                                                            with safety and girl experience in mind. Girls should only share the link to their
3. Be Streetwise: Become familiar with the areas and neighborhoods where you                Digital Cookie site with people they know in real life. See pages 16-17 for more
will be selling Girl Scout products. Contact your local police department if you are        detailed information. Girl Scout Cookies and Digital Cookie links cannot be sold/
unsure about an area or neighborhood.                                                       shared on any digital marketplace (e.g. Facebook or Amazon Marketplace).
22                                                                                                                                                                             23
GSNYPENN 2019 Cookie Program Goal
Every girl should have an equal opportunity to experience the power of the
Cookie Program. Our goal is to have 100% girl participation! It is important for
girls and the troop to set goals. GSNYPENN sets goals, too!

  Last season, GSNYPENN successfully achieved a record-
  breaking final Per Girl Average (PGA) of 185 — that’s 12
packages over the previous season’s PGA of 173! By the end
  of the 2019 season, GSNYPENN has a goal to maintain a
       final selling PGA of 185 packages. We can do it!

When talking to your parents and girls, talk about how the Cookie Program not
only benefits the troop, but also all their sister Girl Scouts through GSNYPENN.

The Girl/Adult Partnership
Underlying all the lessons that girls can learn from their participation in the
Cookie Program is the girl/adult partnership. Ideally, this is a partnership
between the girl and her troop or group leader and a partnership between the
girl and her parents/guardians. It is important to remember that girls and adults
are in partnership when an adult:
   Works together with a girl to complete a task, resolve an issue, or plan an activity
   Helps a girl make a decision by asking questions rather than providing answers
   Guides rather than leads
   Advises rather than judges
   Helps a girl to be the person she wants to be

During the Cookie Program, the girl/adult partnership might look like this, with
an adult:
  Working together with a girl to make plans and set goals
  Assisting a girl by giving her access to the information and training she needs
  but letting the girl do the selling and delivering of cookies
  Guiding a girl in understanding the finances of the cookie sale and letting her
  practice the skills
  Advising a girl on ethics and fair practices, and letting her make her own
  decisions and accept the consequences
  Helping a girl understand her responsibility to support her local council but
  ensuring that her participation is voluntary

24                                                                                        25
STEP 2: TIME TO PLACE AN INITIAL ORDER!                                                                    National Data on Cookie Popularity
                                                                                                                     (Based on average sales)

How to Submit Your Initial Cookie Order
Prior to the initial order submit on Thursday, February 7 at 11:59 p.m., be sure
to review the list of your girls under the Girls Tab in eBudde. Email before February 7 if you notice any girls not listed within              25% of sales 20% of sales 16% of sales 10% of sales                  8% of sales
your troop. Once you have checked the Girls Tab for accuracy, you can start
entering their initial order into eBudde! Follow these easy steps for an easy initial
                                                                                            Thin Mints    Samoas      Tagalongs    Do-si-dos                      Trefoils
order submit.

1. Collect girl’s order cards. Girls can continue to sell and take orders using the
Goal Getter card. Be sure to give them back their order card or hand them a Goal
Getter card once your troop submits their order.
                                                                                                                        less than 8% of sales
2. Click the INITIAL ORDER tab.                                                                                              Toffee-tastic
                                                                                                                          Girl Scout S’mores
3. Click on a girl’s name. At the bottom of the screen, packages                                                           Savannah Smiles
will open up. Fill in the quantity by specific variety that she sold.
                                                                                                               DO NOT OVER ORDER COOKIES!
4. Click OK on the right side of the screen when you are done.                                        YOU CANNOT RETURN THEM ONCE YOU ORDER THEM!
                                                                                                        YOU CAN ALWAYS GET MORE IF YOU NEED THEM!
5. Click SAVE. Move on to the next girl until all the orders for girls are entered! All
varieties will be rounded to full cases for the initial order for the troop, not girl.         *NEW PAYMENT PROCESS*
                                                                                          NEW this year! Only cookies ordered under the girl will be processed via ACH
*NOTE: Need to order Council Gift of Caring (CGOC) and/or Troop Gift of Caring            on Thursday, March 14. What does that mean? If your troop orders cookies for
(TGOC) cookies? Please reference page 18.                                                 Booth Sales under the BOOTH SALE row in eBudde, GSNYPENN will not include
                                                                                          that order in your first ACH! Please note that if you order cookies under the
Need Cookies for Your Booth Sale?                                                         OTHER row in eBudde, that will be included in the first ACH.
Troops can order Booth Sale cookies at the same time they order their initial
order cookies for their girls! These additional cookies will arrive with the girl’s       On Thursday, March 28, we will do an additional ACH for 75% of the cookies
initial order, the week of February 25.                                                   ordered on the Booth Sale row in eBudde. This does not include all Booth Sale
                                                                                          cookies, only cookies ordered initially on the Booth Sale row in eBudde.
1. Click the BOOTH row. Again, at the bottom of the screen, packages will open
up. Fill in the quantity by specific variety you would like to order in addition to the   How to Submit Your Initial Order Rewards
girl’s orders.                                                                            Even if you have girls that do not qualify for the initial rewards, your troop’s
                                                                                          reward order must be submitted. After you submit your initial cookie order, you
2. Click OK on the right side of the screen when you are done.                            can submit for the initial order rewards!

3. Click SAVE. Remember: you can always get more cookies if needed at the                 1. Click the REWARDS tab.
Cookie Cupboards after delivery.
                                                                                          2. Click FILL OUT for INITIAL Rewards. This will list every girl in your troop and
The sales at booths all depend on the location, time, weather, etc. If you are new        how many recognitions she earned (if applicable). Scroll down and eBudde will
or unsure as to how many cookies to order for a Booth Sale, follow the national           give you a total of items ordered for your troop (if applicable).
data on cookie popularity to help order cookies (see next page) or contact your
SU Cookie Coordinator, GSNYPENN Product Sales or another Troop Leader                     3. Click the orange SUBMIT INCENTIVE ORDER button.
for help.
                                                                                          The initial order rewards should arrive the same week the cookies arrive,
                                                                                          between February 25 and March 2. Your SU Cookie Coordinator will let you
                                                                                          know! Be sure to get them to your girls as soon as possible so they can enjoy
                                                                                          them and utilize them during the final part of the Cookie Program if applicable.
26                                                                                                                                                                             27
STEP 3: TIME TO PICK UP YOUR COOKIES!                                                     STEP 4. HOW TO GET MORE COOKIES!

Initial Order Deliveries & Pick Ups                                                    Need More Cookies?
Cookies will be delivered starting the week of February 25. There are three            Before you place an order with one of our 20+ convenient Cookie Cupboard
different ways cookies will be received/delivered depending on which SU your           locations, please communicate your cookie needs to your SU Cookie Coordinator.
troop is associated with.                                                              They might know of a troop in your SU that has just what you are looking for! Or
   Warehouse Pick-ups                                                                  Check the NEW Cookie Exchange on your Troop Dash Board in eBudde.
   Cookie Drops
   Service Unit Deliveries                                                             Visit for specific cupboard locations and
                                                                                       hours of operation! Cupboards are also listed in eBudde.
Your SU Cookie Coordinator will inform your troop where/what time/day your
troop will receive their cookies! SU Cookie Coordinators are always looking for        Pending Cupboard Orders
help with cookie deliveries. Check with your SU Cookie Coordinator to see how          With the help of eBudde, Troop Cookie Managers can place
you can help during this busy time!                                                    pending cookie orders at any of our Council cupboard
                                                                                       locations. Pending orders will allow Troop Cookie
What to Bring to Cookie Pick Up                                                        Managers to select from our cupboard locations, can
An empty car is the best way to pick up your troop’s cookie order! Leave               choose which varieties they need (full cases only) and
grandma, sports equipment, groceries, kids, car seats, etc., at home if possible. It   can select the date/time of pick up that fits within their
is also advised to bring your order from eBudde to double check what your troop        schedule (based on the hours of operation of that specific
should expect for the initial order! Be sure to sign for the cookies after you’ve      cupboard). Be sure to add your contact information if the
counted the whole order and reviewed it with your SU Cookie Coordinator.               Cupboard Manager has any questions!

Cookie Problems?                                                                           NEW!
Check your orders for correct counts and potential damages. You will only have         Orders not picked up by the scheduled date/time will be canceled by the
48 hours to report all overages/shortages/damages. Please email                        following Monday at the discretion of the Cupboard Manager. Cookies can be if you need a replacement or need an adjustment on                   reordered at any time during the program. By canceling orders not picked up, it
your bill.                                                                             will allow the inventory to be released to troops that may need them.

Any unreported overages/shortages/damages from initial order will not be               Too Many Cookies?
adjusted to your bill after Monday, March 4!                                           Communication is key when it comes to cookies! If your troop has too many
                                                                                       cookies, be sure to let your SU Cookie Coordinator know ASAP and add them
Product Complaints                                                                     to the NEW Cookie Exchange! Your SU Cookie Coordinator will be able to find
If you have a customer who is unhappy with their package of cookies, please            a troop in your SU that may need what you have too many of, so it’s important
offer them a replacement or refund. You can also bring the empty package to            to do this BEFORE the end of the program! Troops hosting Booth Sales the last
your nearest Service Center for a replacement or GSNYPENN staff will adjust            weekend of the program can utilize what other troops have leftover!
your bill. Customers can also contact Little Brownie Bakers directly by calling
1.800.962.1718.                                                                        Our goal is for troops to have NO cookies left unsold. If your troop does not sell/
                                                                                       transfer cookies by Sunday, March 24, your troop is responsible for paying
Do not discuss complaints with the media. Direct all media-related questions to        for them.
                                                                                                            DO NOT OVER ORDER COOKIES!
                                                                                                   YOU CANNOT RETURN THEM ONCE YOU ORDER THEM!
                                                                                                     YOU CAN ALWAYS GET MORE IF YOU NEED THEM!

28                                                                                                                                                                      29
STEP 5. RESPONSIBLE MONEY MANAGEMENT!                                     Thursday, April 11
                                                                                       Final debit - remainder of balance owed
                                                                                                Email by Monday, April 8, if unable to make full
Responsible Money Management Tips                                                               payment or if parent collection is involved
  Set-up meeting times for parents/girls to turn in money collected                             If parent collection is involved, please provide documents (see
  Set-up meeting times to coordinate with Council payment due dates to be                       Parent Collection Policy)
  sure all ACH transactions are covered                                                         Otherwise, the remainder of balance owed will be transferred
  Give parents a receipt when money is collected                                                on April 11
  Make deposits into troop accounts frequently, do NOT hold on to cash                          Troops are REQUIRED to mail in a check payment in the event
  and checks!                                                                                   of an ACH stop or Non-Sufficient Funds (NSF)
  Keep a lock-box or zippered pouch to keep cash safe at Booth Sales, an adult
  should be near it at all times!                                                    PLEASE NOTE: The ACH stop is STRICTLY for troops having difficulty collecting all
  Keep track of cookie inventory and make sure you write up receipts for all         necessary funds to make a payment at the scheduled time (see above). Please
  cookie transactions                                                                schedule money turn in times for your troop before the ACH dates listed above to
                                                                                     avoid delays.
Payment Policy
The troop is responsible for depositing all monies into the troop account.           GSNYPENN Check Policy
Reference Volunteer Essentials for additional information on troop bank                All checks accepted by the troop must be made payable to Girl Scout Troop
accounts. ACH transactions may take 3-5 business days to clear your account            XXXXX (e.g., Troop 10999)
once initiated. GSNYPENN requires a signed Payment Policy on file with accurate        All checks MUST have the following information:
account and signer information. If any information changes (account # or signer)                Name and address printed on the check
or if you are a new troop, a Payment Policy MUST be completed! Check with your                  Phone number (with area code) printed or written on the check
RSM or SU Cookie Coordinator for more information!                                              Driver’s license number printed or written on the check
                                                                                       In the event a check bounces in the troop account, GSNYPENN will reimburse
    *NEW PAYMENT PROCESS*                                                              the troop for the face value of the bounced check IF and ONLY IF ALL of the
NEW this year! Only cookies ordered under the girl will be processed via ACH           above information is on the check!
on Thursday, March 14. What does that mean? If you troop orders cookies for            NO STARTER CHECKS ACCEPTED!
Booth Sales under the BOOTH SALE row in eBudde, GSNYPENN will not include
that order in your first ACH! Please note that if you order                          Parent Collection Policy
cookies under the OTHER row in eBudde, that will be                                  DO NOT PAY FOR A PARENT COLLECTION
included in the first ACH.                                                           WITH TROOP PROCEEDS! Girls and their
                                                                                     troops work very hard during the Cookie
On Thursday, March 28, we will do an additional          Important Dates             Program. Proceeds earned during the Cookie
ACH for 75% of the cookies ordered on the Booth                                      Program belong to the troop and should
Sale row in eBudde. This does not include all Booth     March 14 - 50% Initial Due   be available for girls to utilize. If a Parent/
Sale cookies, only cookies ordered initially on the   March 28 - 75% Booth Row Due   Guardian does not pay for their portion of
Booth Sale row in eBudde.                                                            the cookies, the girl should not be affected.
                                                        April 11 - Remainder Due     Parents go into collection, not girls.
ACH Debit Schedule
                                                                                     If you do not receive payment from a parent (full or partial), fill out a Parent
Thursday, March 14                                                                   Collection Form from our website and mail it, along with a copy of the signed
  50% of initial order payment                                                       Family Guide and copies of signed cookie receipts, to:
           Email by Monday, March 11, if unable to make
  		payment                                                                                                             GSNYPENN
           Otherwise, 50% of initial order payment will be transferred on March 14                           Attn: Product Sales Department
           Troops are REQUIRED to mail in a check payment in the event of an 		                                     8170 Thompson Rd.
           ACH stop or Non-Sufficient Funds (NSF)                                                                    Cicero, NY 13039

                                                                                     All documentation must be submitted by Monday, April 8. Only Parent
Thursday, March 28                                                                   Collections with signed permission slips and signed cookie receipts will
  NEW: ACH for 75% of cookies ordered on the Booth Sale row in eBudde                be accepted!

30                                                                                                                                                                      31
STEP 6. CLOSING OUT THE PROGRAM!                                                    STEP 7: CELEBRATE YOUR ACHIEVEMENTS!

How to Assign Cookies & Submit Your Final Reward Order                                  You and Your Troop Worked Hard, Let’s Celebrate!
In order for girls to receive rewards for their total cookie sales, cookie sales must   The Cookie Program is a team effort between the girls, volunteers and families!
be added to each girl through eBudde. This is required and must be submitted            Encourage your girls to send thank you notes to the adults, organizations and
prior to 11:59 p.m. on Wednesday, March 27.                                             customers that made the program possible! It is also a nice idea to send thank
                                                                                        you cards back to your girls!
1. Click on GIRL ORDERS Tab
                                                                                        Your SU Cookie Coordinator will contact you when rewards arrive in May. It is
2. Click on a girl’s name                                                               very important to hand them out to your girls as soon as possible! Set up a pizza
                                                                                        party or another celebratory event!
3. Click Add Trans., select the appropriate column, type the number of
packages sold                                                                           Talk to your girls to get their feedback regarding the program! See what worked
                                                                                        during this season and what you can improve on for next season.
4. Click OK
                                                                                        If your troop earned the Troop Bonus Rewards, work together to set up a time to
5. Click Save, repeat as needed until all cookies in your inventory are assigned        utilize your Enchanted Forest Water Safari or Seabreeze Amusement Park tickets
to girls (eBudde will not allow you to assign more cookies than available in your       as a group!
inventory, DIFFERENCE row should be all zeros!)
                                                                                        We love to hear from our troops! Submit a Troop Story about your cookie season
To Order Rewards for Your Girls                                                         at or post them on our Council Facebook page!

1. Click on REWARD Tab and click FILL OUT for FINAL Rewards.
It will list every girl in your troop and how many recognitions
she earned (if applicable). If you see a girl with a red warning
size/catalog selection needed, click her name and select
her T-shirt size and/or the reward she would like.

2. Once that is complete, scroll down & click SUBMIT for that
girl. Repeat until all red warnings are green!

3. When that is complete, click the orange SUBMIT

4. That’s it!

If a reward is not selected for a girl in eBudde, she
will receive the default item listed in eBudde. Please
be sure to select the item she earned and enter it
in eBudde!

How to View Cookie Dough Certificates
Once available through eBudde, certificates can be viewed
only once. Be sure to save the document first! Click the REWARDS
tab and then click PRINT for certificates.

32                                                                                                                                                                     33

     Samoa Ideas!

34                           35
Thank you
for all you do!

            8170 Thompson Road,
            Cicero, NY 13039-9393

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