4th Edition: 25 March 2020 - JCU Singapore
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4th Edition: 25 March 2020
FOREWORD
This document is a guide on COVID-19 action plan for the Singapore campus of James Cook
University Singapore (JCUS)/the University.
It is guided by the relevant advisories issued by MOH and other government agencies. The aim
is to minimise disruption to operations and ensure that business remains viable during such an
outbreak. As the situation is constantly evolving, please read this guide in conjunction with the
latest relevant advisories issued by MOH and other relevant government agencies including:
• https://www.moh.gov.sg/covid-19
• https://www.mom.gov.sg/covid-19
• https://www.gov.sg/features/covid-19
This plan seeks to help JCUS with the following:
a) Minimise health risk to employees
b) Minimise the risk of premises becoming a mode of transmission
c) Ensure the safety of students with minimal disruption to study plans
d) Ensure the safety of employees and ensure that plans are in place should employees be on
stay-home notice, leave of absence, quarantined or infected
e) Ensure alternative arrangements with vendors so that business operations can continue
This COVID-19 plan covers the following:
• Student Management
• Human resource management
• Processes and business functions
• Vendor management
• Communications, both internal (staff) and external (student, community)
Chief Operating Officer is the appointed Business Continuity Manager (BCM).
The BCM will ensure all student and staff are familiar with plans and comply with them during
this period. The roles and responsibilities are defined in Annex A.
Professor Chris Rudd OBE
Deputy Vice Chancellor and Head of Campus, Singapore
2
INTRODUCTION
What is the Coronavirus Disease
2019 (COVID-19)? DORSCON
The Coronavirus Disease 2019 (COVID-19) belongs When there is an outbreak resulting in the spread
to a family of viruses known as the Coronavirus, of an infectious disease worldwide, Singapore
which can cause illnesses ranging from the common puts in place prevention and response plans. As
cold to more severe diseases, such as Severe Acute part of this plan, the “Disease Outbreak Response
Respiratory Syndrome (SARS) and Middle East System Condition (DORSCON)” is a colour-
Respiratory Syndrome (MERS). COVID-19 started coded framework that shows the current disease
in China but confirmed infections have also been situation. The framework provides a general
reported in Singapore and other parts of the world. guideline on what needs to be done to prevent and
reduce the impact of infections.
The COVID-19 virus affects different people in
different ways*. COVID-19 is a respiratory disease DORSCON takes into consideration
and most infected people will develop mild to • The current disease situation overseas
moderate symptoms and recover without requiring • How transmissible the disease is
special treatment. People who have underlying • How likely it is to arrive in Singapore
medical conditions and those over 60 years old • What impact it may have on Singapore’s
have a higher risk of developing severe disease and community
death.
There are 4 levels – Green, Yellow, Orange and
Common symptoms include: fever, tiredness and Red, depending on the severity and spread of the
dry cough. Other symptoms include: shortness disease. For each level, it details the impact on
of breath, aches and pains, sore throat, and very the community, such as the measures to be taken
few people will report diarrhoea, nausea or a runny in daily life (e.g. temperature screening, border
nose. measures), and advice to the public (e.g. to look
out for travel advisories).
People with mild symptoms who are otherwise
healthy should self-isolate and contact their Please refer to the table in the next page.
medical provider or a COVID-19 information line
for advice on testing and referral.
People with fever, cough or difficulty breathing
should call their doctor and seek medical attention.
*Source: https://www.who.int/health-topics/coronavirus#tab=tab_3
3
Source: Ministry of Health
4
DISEASE OUTBREAK RESPONSE SYSTEM
CONDITIONS (DORSCON) FRAMEWORK
Recommended measures for the University at various alert levels are provided below.
GREEN YELLOW ORANGE RED
• Operate as per • Operate as per • Operate under Annexes B, • Campus is closed and
CAMPUS normal. normal with C & E. work-from-home
additional care. orders for all.
Within the Trimester
STUDENT • Students are allowed • Students allowed • Students could use campus • Online classes and
to come to campus. to come to campus facilities as necessary. assesments to run via
Business as usual. for classes and • Measures to control class LearnJCU.
• Students to maintain assessment. sizes, such as splitting • Suspend all on campus
good personal • Students to maintain lectures where attendance student activities.
hygiene. good personal numbers exceed a certain • Student Hub, Library,
hygiene. size 50. Gym are closed.
• Be socially • Social spaces for students • Invigilated
responsible by will be limited to a capacity assessments.
staying at home and of 50. suspended
apply for leave of • Students should maintain
absence if unwell. good personal hygiene
• Student could use and comply with control
campus facilities as measures.
necessary. • Classes to run as per
schedule.
• Some classes will be
conducted online.
• Mandatory temperature
taking and self-declaration
for contact tracing purposes.
Trimester Break
• Students are allowed • Students are allowed • Students to avoid non- • Campus is closed.
to come to campus on campus as essential visits to the
• Business as usual. necessary. campus.
Exam
• Business as usual. • Students to come • Travel & Health declarations • Exams are postponed.
for scheduled for all students who have
examinations and to attend the scheduled
other assessments. exams.
• Students to maintain • Temperature screening for
good personal all students before entering
hygiene. the University.
• Be socially • Examinations as per
responsible by schedule.
applying for deferred • Deferred exams are
exam if unwell. provided, if required.
• The exam hall should not
consist more than 50
students.
5
DIS E AS E O UT BR E AK R ES P O NS E SY S TE M CON D I T IO N S ( D O R S CO N ) F RA M E WO RK
GREEN YELLOW ORANGE RED
STUDENT New Student
• Business as usual. • Students allowed on • Travel & Health • New students are
• Students to maintain campus for reporting and declarations for all required to stay at
good personal hygiene. orientation. new students. home until further
• Be socially responsible by • Temperature notice.
staying at home and apply screening for all
for leave of absence if students before
unwell. entering the
University.
Overseas travel
ALL
EMPLOYEES • Avoid non-critical travel • Defer travel to affected • Defer travel to • Defer travel to
INCLUDING to affected countries or countries or areas and recall affected countries affected countries
ICRS WHERE areas. of employees from affected and areas. and areas.
RELEVANT • Stay at home after countries or areas (if travel • Adhere to advisories • Adhere to
(Refer to returning to Singapore advisory is issued by MOH). issued. advisories issued.
Annex E) from affected countries • Adhere to advisories issued • All staff need to
or areas. by MOH, MOM and other bring their laptop
government agencies on home after work
affected employees after each day.
they have returned to • VPN to be used and
Singapore from affected functional on all
countries and areas (e.g. laptops.
quarantine, leave of
absence and housing).
• Defer travel for ICRs to and
from affected countries or
areas.
• ICRs to adhere to advisories
issued by relevant
authorities in their home
countries.
Working arrangement of employees
• Update details of • Update employees regularly • Operate under • Update employees
employees. on health advisories issued Annexes B, C and E. regularly on health
• Conduct briefing / by the MOH and other • Update employees advisories.
training / exercise to agencies. regularly on health • Adhere to health
familiarise employees • Adhere to health advisories advisories. advisories.
on the University’s issued by MOH and other • Adhere to health • Work from home.
response plan. government agencies. advisories. • Social distancing.
• Plan to group essential • Update the grouping of • Deploy high-risk • Deploy all
employees into two or essential employees and list employees to work employees
more teams to minimise of high-risk employees. from home. (including the high-
disruption to business risk employees) to
operations. work from home
• Identify high-risk and focus HR
employees resources on critical
(e.g. elderly employee areas.
and pregnant women).
6DIS E AS E O UT BR E AK R ES P O NS E SY S TE M CON D I T IO N S ( D O R S CO N ) F RA M E WO RK
GREEN YELLOW ORANGE RED
Personal Protection Equipment (PPE)
ALL CAMPUS • Plan and prepare • Issue appropriate PPE, • Issue appropriate • Issue appropriate
FACILITIES & adequate quantity of PPE as advised by MOH and PPE, as advised by PPE, as advised by
OPERATIONS (e.g. surgical masks and other agencies. MOH and other MOH and other
(Refer to gloves) and undertake • Ensure that there is agencies. agencies.
Annex F) training to familiarise enough for daily usage. • Ensure that there • Ensure that there
employees with their • Mask for Emergency: 1 is enough for daily is enough for daily
usage. piece each for total staff usage. usage.
and student population. • Mask for Emergency: • Mask for Emergency:
1 piece each for total 1 piece each for total
staff and student staff and student
population. population.
Cleaning and disinfection
• Prepare / update • Clean and disinfect • Increase frequency • Increase frequency
cleaning and disinfection common areas within of cleaning and of cleaning and
guidelines for workplaces. the workplace (including disinfecting common disinfecting common
cleaning of the air- areas within the are as within the
conditioning systems, if workplace. workplace.
required). • Clean and disinfect • Clean and disinfect
• Clean and disinfect areas used by areas used by
areas used by suspected suspected or suspected or
or confirmed cases of confirmed cases of confirmed cases of
infection. infection. infection.
Screening for employees, students and visitors
• Prepare screening • Activate screening • Activate screening • Maintain screening
procedures procedures if required procedures and procedures and
(e.g. temperature and and ensure adequate isolation rooms. isolation rooms.
travel history) for screening equipment . • Prevent visitors with • Campus is closed for
employees and visitors. • Activate isolation rooms flu-like symptoms students and visitors.
• Prepare isolation if required. from entering • Maintain assistance
rooms and routes from workplaces. to MOH with
workplace / reception • Assist MOH with contact tracing if
area to the isolation contact tracing if required.
rooms (C1-04 and C1-05). required.
Remote working
• Plan and prepare remote • Activate remote • Maintain remote • Communications
communications access communications access communications access among
among employees among employees access among employees and
working from home. working from home. employees. their interaction
• Prepare / update contact • Plan to support remote • Activate remote with students and
information of suppliers communications access communications suppliers.
and key customers. for employees to interact access for employees • Maintain alternative
• Identify single-source with students and to interact with suppliers and
suppliers and plan for suppliers. students and alternative deliveries
alternative suppliers • Prepare for alternative suppliers. for suppliers and key
and deliveries (e.g. suppliers and deliveries • Activate alternative customers.
pre-qualify alternative (e.g. if no alternative suppliers and • Manage inventory
suppliers if required). supplier is available, alternative deliveries level.
• Identify and plan increase inventory levels). for suppliers and key
alternative delivery • Prepare for alternative customers.
means to key customers delivery means to key • Manage inventory
(e.g. border closures). customers. level.
• Monitor inventory level.
7DIS E AS E O UT BR E AK R ES P O NS E SY S TE M CON D I T IO N S ( D O R S CO N ) F RA M E WO RK
GREEN YELLOW ORANGE RED
Internal stakeholders
COMMUNI- • Develop a • Activate communication • Update employees • Update employee
CATIONS communication plan (e.g. update regularly. regularly.
(Refer to plan for internal employees and other • Initiate counselling if • Initiate counselling if
Annex F) stakeholders. internal stakeholders required. required.
• Create general on the University’s
awareness of the response plan at various
University’s response DORSCON level).
plan for virus outbreak • Monitor and disseminate
(e.g. remote working). government advisories.
• Monitor government • Plan counselling for
advisories. employees if required.
External stakeholders
• Develop a • Activate communication • Update external • Update external
communication plan (e.g. inform stakeholders on any stakeholders. regularly
plan for external students and suppliers change of procedures/ • Cancel mass gathering
stakeholders on how the University events updates. events.
(e.g. students and should receive its • Update students on • Customer
suppliers). deliveries such as service levels and/or management through
teaching and learning alternative procedures eMeetings.
supplies). for pickup / deliveries
• Prepare for cancellation for business continuity,
of planned mass if required.
gathering events. • Inform external
stakeholders on
restricting visits to the
University’s premises to
essential visits only.
• Cancel mass gathering
events, if advised by
MOH
• Stakeholder meetings
– defer or have
alternative modes of
communications or
eMeetings.
• Change student
recruitment events to
individual
appointment only.
8ANNEX A.
ROLES AND RESPONSIBILITIES OF THE BUSINESS CONTINUITY MANAGER
1. Actively monitor development of the virus outbreak and work with management to disseminate
messages to employees with clear instructions when measures need to be activated.
2. Educate employees on the latest available information on the virus. Brief them on the need for
infection control measures and the preventive procedures that have been set in place. Educate
employees on the different types of thermometers, such as oral and ear thermometers, and the
proper way of using them.
3. Collate updated contact information of all employees, i.e. home address/home telephone
number/mobile phone number. Make sure all employees have contact numbers of the Business
Continuity Manager. Employees are to contact the Business Continuity Manager if they are
admitted to hospital with suspected infections for contact tracing purposes.
4. Ensure that the company has appointed at least one designated Point of Contact (POC) (may
be the Business Continuity Manager), who will be responsible for liaising with MOH during
activation of contact tracing processes at the workplace.
5. Check the following websites (https://www.moh.gov.sg/covid-19) daily for updated advisories
(e.g. travel advisories) and update employees accordingly.
6. Ensure that employees who have travelled to affected areas are quarantined for a sufficient
number of days, as advised by the MOH. Check on employees’ health by phone or email during
his/her absence from work.
7. Appoint employee to keep quarantined employees informed of events in the office.
8. Ensure that the workplace has adequate supplies of tissue paper/hand towels, disinfectants and
masks.
9. Brief employees on personal hygiene measures (refer to Annex D.1).
10. Put up notices in washrooms on proper hand washing techniques.
11. Ensure common areas e.g. pantries, washrooms, meeting rooms are disinfected daily. Liaise with
cleaning employees/contractors on this.
12. Designate a room/area in the office with nearby toilet facilities as the isolation room/area for the
employee(s) with fever to use. Identify the isolation route (a route that is not commonly used by
employees/visitors) that leads to an area where the employees with fever can be brought to the
clinic/hospital.
13. Identify hospital/clinics that employees with fever can be brought to.
14. Where advised by MOH, carry out symptom or temperature monitoring of employees.
9ANNEX B.
THE CONTINUITY OF LEADERSHIP PLAN
Sequence chain of leadership/Head of Campus in the following order:
First Second Third Fourth
Deputy Vice Campus Dean & Chief Operating Any of the
Chancellor and Head Head of Teaching Officer EMG (Executive
of Campus, Singapore Learning & Student Management Group)
Engagement members
At any one time there will be 4 EMG members on campus to carry out exigencies of duties
EMG members will be split into Team A & Team B as follows:
Team A Team B
Deputy Vice Chancellor and Campus Dean & Head of Teaching
Head of Campus, Singapore Learning & Student Engagement
Director Internal Audit Chief Operating Officer
Director Admissions Academic Services &
Director Marketing
Progressions (AASP)
Director Human Resources Director Finance
Dean of Research
10ANNEX C.
CRITICAL BUSINESS FUNCTIONS
In the event of DORSCON Orange:
A. The following departments to work on campus
• Staff will be assigned into two teams for social distancing work on campus
• Susceptible staff will be taken into consideration for work from home
Department Staff-in-Charge (Team A) Staff-in-Charge (Team B)
1 Administrations & Chief Operating Officer Senior Manager Administration &
Facilities Facilities
2 Student Affairs Chief Operating Officer Associate Director Student Affairs
3 Student Director Marketing Associate Director Student
Recruitment Recruitment
4 Continuing Director Marketing Manager Continuing Education
Education
5 Learning Centre Campus Dean & Head of Assigned Learning Advisor
Teaching Learning & Student
Engagement
6 Library Campus Dean & Head of Head Librarian
Teaching Learning & Student
Engagement
7 Professional Deputy Vice Chancellor and Senior Manager Professional
Recognition and Head of Campus, Singapore Recognition and PDP
PDP
8 External Relations Director Marketing Associate Director External Relations
9 DVC Office Deputy Vice Chancellor and Manager DVC Office
Head of Campus, Singapore
10 Finance/Purchasing Director Finance Senior Manager Finance
11 Planning Director Finance Manager Business Excellence
11AN NE X C: CR IT ICA L BUS I N ES S F UN CT IO NS
B. The following departments to work on campus from their designated workstation
• Staff may work from home subject to exigencies of duties and approval from Line Manager &
Functional Director
• Susceptible staff will be taken into consideration for work from home
Department Staff-in-Charge Second-in-Charge
1 Academic Schools Campus Dean & Head of Teaching Respective academic head or head
Learning & Student Engagement of department
2 Research Dean of Research Associate Deans Research
C. The following departments to work in split teams in a rotating work schedule
• With one of the teams working from home as decided by the functional Director
• Susceptible staff will be taken into consideration for work from home
Department Staff-in-Charge (Team A) Staff-in-Charge (Team B)
1 ICT Associate Director ICT Manager Infrastructure
Development
2 Admissions & SMS Director Admissions Academic Manager Admissions
Services & Progressions (AASP)
3 Examinations Director Admissions Academic Manager Examinations
Services & Progressions (AASP)
4 Enrolment Director Admissions Academic Senior Executive Enrolments
Services & Progressions (AASP)
5 Human Resources Director Human Resources Senior Manager Human Resources
6 Academic Planning Senior Manager Academic Designated Senior Executive
Planning Academic Planning
7 Branding Associate Director Branding Manager Digital and Alumni
Marketing
8 Internal Audit Director Internal Audit Manager Internal Audit
12ANNEX D.1
EDUCATE EMPLOYEES ON INFECTION CONTROL AND GOOD PERSONAL HYGIENE
1. Adopt the following precautions at all times:
a. Avoid contact with live animals including poultry and birds, and consumption of raw and
undercooked meats
b. Avoid crowded places and close contact with people who are unwell or showing symptoms of
illness
c. Observe good personal hygiene
d. Practise frequent hand washing with soap (e.g. before handling food or eating, after going to
the toilet, or when hands are dirtied by respiratory secretions after coughing or sneezing)
e. Wear a mask if you have respiratory symptoms such as a cough or runny nose
f. Cover your mouth with a tissue paper when coughing or sneezing, and dispose the soiled tissue
paper in the rubbish bin immediately; and
g. Seek medical attention promptly if you are feeling unwell
h. Wash hands
i. Regularly and thoroughly with soap and water
j. Before and after preparing food
k. After going to the toilet
l. Before and after eating
m. After coughing and sneezing
n. After removing personal protective equipment like mask and disposable gloves
o. Maintain good indoor ventilation
p. Avoid sharing food, cutlery, crockery, utensils and other personal hygiene items
q. Avoid physical contact such as shaking hands and avoid touching your face or rubbing your eyes
2. Maintain good personal hygiene, including hand washing with soap and water, or the use of alcohol-
based handrubs
3. Proper hand washing requires soap and water. The constant rubbing action helps soap break down
the grease and dirt that carry most germs. Washing your hands for at least 15 to 30 seconds with
soap and water does not just make your hands smell fresh but also reduces germ count by up to 99%
4. Follow these 8 simple steps to keep your hands clean:
Source: Ministry of Health
13ANNEX D.2
HOW TO WEAR A SURGICAL MASK
Source: Ministry of Health
Note:
• To be effective, change your mask regularly or if soiled or wet
• Wash your hands with soap and water after disposing the soiled mask properly into a bin
14ANNEX E.
HUMAN RESOURCE MANAGEMENT
The continuity of leadership plan in the event of For susceptible staff (including staff having/
absence of key decision maker can be found in recovering from cough, cold, chest infections,
Annex B. other illnesses and/or are 55 years and above ,
expecting or have relevant medical conditions),
Flexible work arrangement has been provided to the following may be operated in discussion with
high-risk employees (susceptible staff including your Manager:
staff having / recovering from cough, cold, chest • Student facing susceptible staff to be relieved
infections, other illness and/ or are 55 years of their front office duties/work from home
and above, expecting or have relevant medical whilst the situation regarding COVID-19
conditions), as well as employees who need to stabilises
stay at home due to other reasons relating to the • Non-student-facing susceptible staff work from
COVID-19. home where possible/subject to exigencies
of duties as discussed by Manager, whilst the
Adhere to all travel and health advisories situation regarding COVID-19 stabilises
issued by Ministry of Health (MOH), Ministry • Mandatory for all front-office/student-
of Manpower (MOM) and other government facing staff to wear surgical masks effective
agencies. immediately, including staff on essential duties
• Managers to refer to their Directors if
All staff including ICRs have to defer all business- temporary staff is required
related travel to affected countries as per JCUS • Utilise Zoom/Webinars (ICT dept. will assist)
HR travel advisory emails. and other online tools as necessary
All employees who intend to travel during the Employees will be advised on health insurance
COVID-19 outbreak have to complete the Online coverage for COVID-19.
Health and Travel Declaration Form at:
https://secure.jcu.edu.sg/JCU/covid-declaration.jsp All staff to adhere to the following:
• All student-facing staff should be wearing
The JCUS will comply with all Quarantine Orders/ surgical mask at all times and use hand
Stay Home Notice (SHN) orders issued by MOH, sanitisers.
MOM and other government agencies. Employees • All staff (full-time and sessional) are to
placed under quarantine/SAH orders must not declare any recent illnesses to their respective
leave their designated location for any reason. managers and HR.
• Online Health and Travel Declaration Form at:
https://secure.jcu.edu.sg/JCU/covid-declaration.jsp
• Send any suggestions/feedback you may
have to our JCU Suggestions mailbox at:
suggestions-singapore@jcu.edu.au
• In view of possible additional expenditures
incurred e.g. purchase of masks, disinfectant,
sanitisers; the half-yearly Flexible Benefit
amount will be released as necessary
15ANNEX F.
PROCESS AND BUSINESS FUNCTIONS
Each functional Director will discuss and implement, Vendor management
with feedback from department heads/team leads/
line managers, work-from-home options to ensure • TenderBoard has provided alternative suppliers
business continuity. for essential purchases.
• Security Guard, Cleaner, Canteen and Bookshop
The following critical functions will be operated as staff are managed according to University
follows: decisions on top of the agreed Standard
Operation Procedure.
• Identify critical business functions (prioritised
activities) and essential positions (Annex C). ICT Support
• Educate employees on infection control and
good personal hygiene (Annex D1 & D2)
• The Forticlient VPN access to JCUS network is
• Plans related to staff, student and visitors available for staff. https://secure.jcu.edu.sg/
screening and follow-up actions (Visit https:// ict-singapore/services/network-connectivity/
www.jcu.edu.sg/updates-on-covid-19) forticlient-vpn-for-jcus.pdf
• The University maintains the adequate medical • JCUS Fileserver, PMP, Intranet and all web-
equipment based applications are available to access
ºº Thermometers: 20 pieces are available for remotely.
staff, students and visitors at Guardhouse, • Zoom connection
Corporate Reception A1-01, Student Hub
C1-01 and Facilities Office A3-02.
ºº Disposable gloves
Communications
ºº Surgical masks: The University has stocked
a minimum of 4,000 surgical masks for
emergency usage and daily consumption. • Director, Marketing is the extrernal
The stock numbers cannot be lower than the communications lead to disseminate the
communications plan in line with business
number of students and staff on Campus.
needs and business continuity plans.
ºº N-95 masks
ºº Identify the relevant stakeholders such
ºº Disinfectants
as students, local and overseas University
ºº Sanitiser
partners and key messages for each
• Campus cleaning and disinfection frequency in stakeholder group; and begin a dialogue with
daily operations. them on potential contingency measures
• Additional disinfection for suspected or during a virus outbreak.
confirmed cases
• Director, HR is the internal communication lead
to disseminate the communication plan in line
with business needs and business continuity
plans.
16AN NE X F. P ROCE S S AN D BU S IN ES S F UNC T I ON S
Campus Security Personal Data Protection Guidelines
• The Campus Security is managed by the • The University may collect personal data of
Administrations & Facilities department. visitors to premises for purposes of contact
The Campus will only open to staff, students tracing and other response measures in the
and visitors with prior appointment in the event of an emergency, such as during the
selected timeslots. outbreak of the coronavirus disease 2019
• Entry to campus by main entrance only. Exit (COVID-19).
from campus by main entrance and side • In the event of a COVID-19 case, relevant
turnstile gate beside the basketball court. personal data can be collected, used and
• All food delivery providers cannot enter the disclosed without consent during this period to
Campus. Staff and students need to collect carry out contact tracing and other response
the food delivery outside the main entrance. measures, as this is necessary to respond to an
• Administrations & Facilities contacts: emergency that threatens the life, health or
ºº Wendy Sng, Senior Manager, safety of other individuals.
Administrations & Facilities 6709 3831/ • The university may require national
8139 6953 identification numbers to accurately identify
ºº Facilities Hotline 6709 3890/9677 8868 individuals in the event of a COVID-19 case.
ºº Security Guard 6709 3892 The University may collect visitors’ NRIC, FIN
• Additional measures are taken into or passport numbers for this purpose.
consideration for Finance, Human Resources, • The University will comply with the Data
Internal Audit, Exams and Cashier counters. Protection Provisions of the PDPA, such as
making reasonable security arrangements to
Environment, Health & Safety protect the personal data in their possession
from unauthorised access or disclosure,
• The Environment, Health & Safety committee and ensuring that the personal data is not
refers to the latest health advisories issued by used for other purposes without consent or
MOH, MOM and other government agencies authorisation under the law. Relevant teams
as the situation evolves. are advised to do their due diligence as data
• The Campus is cleaned and disinfected as per custodians.
schedule. • The University has put up a notice to inform
• Staff are encouraged to provide valuable visitors that personal data will be collected
feedback to ensure that the Campus is safe. during the outbreak of COVID-19 for contact
tracing purposes.
• Staff and students are advised to report any
scammers impersonating MOH contact tracing
officers and requesting financial information
from individuals. Members of the public are
advised to verify the authenticity of the phone
calls with the MOH hotline (6325 9220) if they
have doubts about the caller’s identity.
James Cook University reserves the right to change any information in this document without prior notice.
Last updated on 25 March 2020.
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