A Checklist for FTTP IPTV Qualification - Prodapt
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A Checklist for FTTP IPTV Qualification
Demand for IPTV is booming
The Global IPTV Market USD 93.59
Billion
USD 34.67 Billion
18.01% CAGR – 2015-2021
- Test Point
2015 2021
Increasing
broadband
speeds BTH Broadband
Need for operators
to provide
Operator focus on differentiated
enhancing customer service offerings
experience
Local Broadcast
FTTP-BASED
IPTV MARKET
IS BOOMING
Government
investment to
Decrease in cost
increase internet
of subscription IPTV Network
coverage
IPTv uses the internet to stream TV programs as against satellite dishes, rooftop antenna, fiber optics, etc.
Confidential & Restricted
Critical success factors of an IPTV rollout
Pre-check Post-check
Pre-Check: Factors to Be Considered Before
Infrastructure Investments
Market
Market Sizing: Is there a sufficient market demand to
Last-Mile
Sizing Feasibility justify the ROI of a major infrastructure upgrade?
Content Aggregation: Are there enough agreements in
place with content producers to provide a truly compelling
Customer
Content offering?
Profiling for
Aggregation Fulfilment
High
Impact
Local-Loop Unbundling: Local-loop unbundling (LLU) is
the process of freeing up an incumbent telecom operator’s
telephone exchange so that rivals can install their own kit
inside. Is there an opportunity to exploit LLU?
Low Local-Loop On-Field Post-Check: Factors to Be Considered After
Unbundling Worker Infrastructure Investments
Density
Customer Profiling for Fulfilment: Identify specific
Query customer targets based on profile
Resolution
Last-Mile Feasibility: Do we have last-mile feasibility to
fulfill the service/order requested ?
On-Field Worker Density: Do we have enough field
Go-to-Market (Rollout) Timeline workers to meet the demand ?
Query Resolution: Do we have a process in place to
handle customer queries?
Prodapt’s focus is on the post-check, especially customer order fulfilment process.
Confidential & Restricted
Why standardization is required in qualification process of
FTTP based IPTV
Customer qualification is the central part of FTTP-IPTV
rollout for any operators
Each operator has their own qualification process for
managing their order management system; there is
no standard
A master check list will be helpful for any CSP/ISP/IPTV
Operator
Prodapt as a thought leader has came up with a template
This insight targets CSPs who have for streamlining the qualification process for FTTP-IPTV in
rolled out FTTP-IPTV and are an order management system
enhancing their order management
system to support this offering.
• CSP - Communications Service Providers
• IPTV - Internet Protocol Television
• ISP – Internet Service Providers
Confidential & Restricted
Enhanced order management system for FTTP-IPTV
Order Management System
Customer Care
Mirror
Database
Web Portal
Input: Telephone Number
/Address
Phone Call Request
BNG
Speed Customer: Residential/Business
Exchange – Exchange Type Info
IPTV
DSLAM Terminal Wire-Centre Info
Resistance
Is Fiber Terminal Resistance
PIN, Block, Address
Traditional Valid for IPTV
Qualify Broadband IPTV Qualification
Provisioning
Confidential & RestrictedFTTP-IPTV order qualification journey
Validate telephone If customer terminal
Check whether the Check whether the
number & gather a list resistance is fiber, then
exchange supports exchange is
of DSLAM’s from fetch only fiber
IPTV DSLAM configured for IPTV
mirror inputs DSLAMS
Products
Select based on Fetch bandwidth,
Process & arrive at maxsubs, Gather bonding info
uplink availability
a list of products oversubscription for DSLAMS filtered
& loop length
details
Filter based on Filter based on BNG Process & arrive for Return the list of
product chipset speed valid CPE/NPE the qualified
products
Confidential & RestrictedChecklist for FTTP-IPTV qualification
Does the Are ONT splitter
Is ONT-
exchange have Is the telephone Is terminal & PON card
supported flag
IPTV DSLAM & number valid? resistance details available
for each product
support IPTV FIBER? for fiber
enabled?
products? customers?
Is the Are PIN level Have products
Is there a valid customer details (PIN Does it support been filtered
CPE/NSP for each eligible for Chipset, BNG speed above based on avg.
product? premium DSLAM, speed defined threshold bandwidth & loop
product ? etc.,) level (min 2 length and uplink
available? Mbps)? availability?
Parameters may vary based on customer
Return the List of NSP - network service provider, CPE - customer premise equipment
Qualified Products Avg. bandwidth >3.6 Mbps; uplink availability >99.9%;
avg. loop lengthFTTP-IPTV will evolve to gigabit “IPTV Anywhere” with qualification checks
for wireless speeds and different devices
IPTV will be wireless – Companies like Webpass
(acquired by Google Fiber) have managed to provide
gigabit service wirelessly.
The customer will be able to use a desired
application, without purchasing and configuring
multiple devices or set-top-boxes
Viewers will be able to watch television on the devices
that they choose with the flexibility that they deserve:
TV-anywhere & multiscreen TV.
Over-the-top (OTT) content providers like Netflix and
Hulu will lead the market through subscription model.
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