ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London

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ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
ISSUE #65 - AUGUST 2020

                                            MESSAGE FROM
                                            JOHN TRAYNER

                                           MERTON CYCLE
                                         AWARENESS EVENT
ALL NEW
ROUTE 230!                             CHARITY RELAY EVENT
                                        IN SUPPORT OF GOSH
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
A message from
     Managing Director
     John Trayner
    A    s we ease out of lockdown and work
         towards a new normal one thing
    has remained, and that is our dedication
                                                    must remain vigilant and quick to react.
                                                    Sealed driving cabs, disinfectant wipes,
                                                    social distancing and facemasks have
    to the people we serve. Thank you for           become established work norms and
    being on the frontline throughout this          the company will keep you updated of
      pandemic and safely transporting
           significant numbers of key workers.
                                                    developments in real time, so please
                                                    check the various communication
                                                                                                         Yo u g o - W e g o
              We have contributed to London’s       channels available.
               unity and will play a key part in
                                                    Despite the many challenges, good
                restoring the capital back to its
                                                    news exists, such as the introduction
                 former strength in due course.
                                                    of electric buses at Northumberland
                 Our thoughts are with those        Park and the imminent launch of our
                who have sadly lost their lives     new employee app, which has been
                and please be assured that we       designed to keep everyone better
              will pay tribute to them when it      connected and informed.
            is safe to do so.
                                                    I am extremely proud to work alongside

"
       Coronavirus impacts people in many           a team that have been heroic during a
    ways and we are also doing everything           very tough period for society. Our city
    we can to support those colleagues who          has a proud record of facing adversity,
    are, or have been, affected by it.              coming through it and being stronger
                                                    as a result. We will get through this

                                                                                                 The new Go-Ahead London company app.
    Alongside Transport for London and
                                                    together, with happier times to follow.
    Unite, we continue to keep safety at
    the heart of our operations. This virus is      Until the next edition, please continue to
    an evolving threat and that means we            stay safe and thank you once again.

                                                                                                      Making your work life easier.
    I am extremely proud                                                                         Stay up to date, communicate and go!
    to work alongside
    a team that have been                                                                           COMING SOON!
    heroic during a very                                                                                   More details to follow
    tough period for society.
    Managing Director,
    John Trayner

                                                                                                                      BEING FORWARD LOOKING
                                                                                                                                    AND ADAPTABLE
                                        BUS TALK | PAGE 2
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
SI
PASSENGER                                                                                                       PL
                                                                                              DANIEL                                                                           ALI
                                                                                              WILSON                                                                        HUSSAIN
                                                                                         "When an elderly                                                             "Driver on the D7 was                                        Drink
                                                                                                                                                                     extremely helpful. It was                                     water
                                                                                    passenger fainted, the bus

COMMENDATIONS                                                                       driver stopped the bus and              DANIEL                                 pouring with heavy rain and                                         Drink         Drin
                                                                                                                                                                                                                                                     watekr Drink
                                                                                                                            W A T E R S IW ILSON                   I nearly missed the bus as I
                                                                                                                                                                                                                                         water
                                                                                  explained what had occurred to                         D E W AY                                                                                                           water
                                                                                  all passengers. The bus driver                                                  was late, however, the driver
                                                                                                                                                                  saw me running. He stopped                                          REMEMBER TO
    Congratulations to all our drivers who have                                   was comforting and reassuring
                                                                                                                                                                                                                                      KEEP HYDRATED!
                                                                                                                                                                      and waited for me and
    received praise from customers. Here is a                                       with constant updates and
                                                                                                                                                                       my kids. Thank you
    selection of those received...                                                     checking to see if the
                                                                                                                                                                              driver."
                                                                                         elderly passenger
                                                                                                                                                                                                              ALI HUSS
                                                                                              was ok."                                                                                                        S I L V E R T OAIN
                                                  Q                                                                         MB        CHARLIE WEBB
                                                                                                                                        "The bus driver
                                                                                                                                                                                                                             WN

                                                     CALLY                                                                         lowered the bus for an
                                                    MEAGER
                                                                                     MG        WINSTON
                                                                                                                                  elderly lady. As she was
                                                                                                                                                                                                                                ANGELA        A
                                            "I am a wheelchair user
                                           and got on the 188 today.
                                                                                                DOWNER
                                                                                                                                  paying, her trolley rolled
                                                                                                                                   off the bus. Your driver             NX          DANIEL
                                                                                                                                                                                    JONES
                                                                                                                                                                                                                                SPRAGG

C
            ALLISON                                                                       "I want to thank the                                                                                                            "I would like to thank
           WILLIAMS                       I would like to say that I felt                                                        immediately got out of the
                                                                                        driver for his caring and                                                              "I am a wheelchair                       the bus driver on the 93
     "I would like to thank                 very safe with the young                                                              bus to pick up the trolley.
                                                                                         understanding manner                                                              user and very impressed                   who waited for me today as
      the young lady who                    woman who was driving.                                                                  It was lovely to see!"
                                                                                       towards every passenger.                                                          with one of your drivers. Your               I am 8.5 months pregnant
  lowered the bus to enable                   She also looked very                                                                                                       Driver Daniel is an example
                                                                                            He made sure all                                                                                                           and she saw me trying to
me to get on with my trolley. It                     smart."                                                                                                             of how disabled passengers
                                                                                          passengers felt safe                                                                                                         speed up to get the bus.
 makes every little difference                                                             when entering the                                                              should be treated. He was                         Please thank her."
    to know that there are                                                                        bus. "                                                                   polite and attentive whilst
        drivers that think                                                                                                                                                       speaking to me
        about us elderly
           customers."
                                              CALLBYEMEAGER
                                                                                                                                     RA CHRISTOPHER                                 directly."

                                               CAM   RWELL                                                                                         WILSON
                                                                                                                                         "So kind, helpful and full                                                                        ANGTELA SPRAGG
                                                                                                                                                                                                                                               ON

                                                                                                                                                                                                          BX
                                                                                                                                                                                                                                           SUT
                                                                                      SW         JOEL
                                                                                                                                         of personality. He asked
                                                                                                                                        if I was ok and if I needed                                                 MARC
    AL        SCOTT
                                                                                                 DESIR
                                                                                           "I was incredibly
                                                                                                                                             help with my basket                                                 ANDREWS
                                                                                                                                                                                                              "Would like to say
            HORNEY                                                                                                                        trolley. He cheered me
       "Would like to thank                                                             grateful to the 170 bus                                up. Thank you."                                              thank you to the driver
                                                                                       driver as when I got off                                                                                              who was very helpful
  the driver for his patience.
  He waited for me to cross
                                                         SAHRA
                                                     MOHAMOUD
                                                                       NP             at Putney Heath he made                                                                                                and accommodating.
                                                                                     sure that I knew which bus I                                                                                            Please thank him for
 the road to get his bus. He                       "The bus lady was
 helped me get in to work on
   time. He is a credit to the
                                                 very lovely and helped
                                              me get on the bus as I am
                                                                                      needed to get to arrive at
                                                                                      my destination. He went                                                   AF               DEREK
                                                                                                                                                                                 PETERS
                                                                                                                                                                           "Very friendly, happy
                                                                                                                                                                                                               me, it was much
                                                                                                                                                                                                                appreciated."
                                                                                          above and beyond
      job in these stressful                 a wheelchair user. I struggled                    his duty!"                                                               and always thoughtful. He
              times."                       getting on as no one was there                                                                                            went out his way to consider if
                                             to help me and she was very                                                                                              a passenger wanted to get on
                                               kind and gentle. She also
                                                   helped me get off                                                          RR         MOHAMMED
                                                                                                                                                                       the bus. He brightens up my
                                                                                                                                                                         day and I see he has the                                             DIONNE    PM
                                                                                                                                             AZIZ                                                                                             TAYLOR
                                                        the bus!"                        SAHRA MOHALMOUD                              "It was refreshing                   same effect on other
                                                                                         NORTHUMBER A N D PA R K                                                                                                                     "She said thank you for
                                                                                                                                     to see that despite                      passengers."
                                                                                                                                                                                                                                     wearing a mask. I know
                                                                                         Sahra receives 3                          these trying times the
                 You can see the latest driver                                           commendations
                                                                                         in a week! - Click                       driver assisted a lady in                                                                         it isn't much, but it made
                 commendations on Go-Ahead                                               to read her story!
                                                                                                                                  retrieving her lost item.                                                                        me feel better for having to
                 London’s Twitter account                                                                                             Please commend                                                                               wear one especially when
                                                                                                                                                                                        DIONNE TAYLOR                                passengers do not. She

                                                                                 Thank you!
                 (@Go_Ahead_London)                                                                                                       this driver."                                 PECKHAM
                                                                                                                                                                                                                                         had a lovely smile
                 or by searching for
                                                                                                                                                                                                                                                too."
                 #GoodGALbusdriver

         Q      CAMBERWELL
                                        MG MORDEN WHARF MB ORPINGTON                                           A   SUTTON        RA     WATERLOO                BX       BEXLEYHEATH              PM PECKHAM                          C      CROYDON

SW STOCKWELL                       PL   WATERSIDE WAY              RR       RIVER ROAD             NX         NEW CROSS     SI    SILVERTOWN                    AF    PUTNEY                 AL     MERTON             NP NORTHUMBERLAND PARK
                                                     BUS TALK | PAGE 4                                                                                                                  BUS TALK | PAGE 5
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
YOUR STORY
                                                                                                   SUE MORRISON
                                  DEAN WATSON

                                                                                                   GOING
                                  LUCKY
                                  BEXLEYHEATH CONTROLLER

                                                                                                   THE
 S
SST
  TTR
    RRI
      IIK
        KKE
          EE
Dean Watson has worked at Go-
                                                                                                   EXTRA
                                                                                                   MILE
Ahead London for 17 years. He

                                                                                                   I
started his career in the industry                                                                    was on my meal relief       My colleague was
as a driver at BEXLEYHEATH in                                                                                                                                                             SUE MORRISON
                                                                                                      and came across one         somewhat shaken up by
                                                                                                                                                                                          RIVER ROAD DRIVER
2003 and since then, he has held                                                                   of our EL1 buses with          the incident, so I advised
various roles, including regulator                                                                 its hazard lights on in        her to call through to Ibus
at Northumberland Park. Presently,                                                                 Waverly Gardens. Curious,      and let them know the
he works as an iBus Controller at                                                                  I stopped to see if the        situation. I proceeded to
Bexleyheath Hub.                                                                                   driver was OK as I noticed     check on the welfare of
                                                                                                   she was new to the garage.     passengers and advised
In early June, it was a ‘typical’
                                                                                                   I boarded the bus and the      them that help was on
summer's day; heavy rain much to
                                                                                                   driver explained that a car    its way. I was more than
Dean’s disappointment as he was
                                                                                                   had just pulled straight in    happy to help a new
working as the Roadside Controller
at New Cross. He was contacted
by one of his colleagues based
at Bexleyheath and during the
conversation, Dean mentioned the
                                                                                                   "
                                                                                                   front of her. She explained
                                                                                                   that she had to take evasive
                                                                                                   action by braking hard to
                                                                                                   avoid hitting the car.
                                                                                                                                  colleague when it became
                                                                                                                                  clear that my assistance
                                                                                                                                  was required.

                                                                                                                                                                                                   "
torrential rain in New Cross. His                                                                                                                       I have worked with Sue for over 10
colleague was somewhat confused                                                                                                                            years and she is always calm and
as it was glorious sunshine in
                                                                                                                                                      assured, and among the EL1 drivers,
Bexleyheath, so Dean took a picture
to prove his point.                                                                                                                                   she is seen as a senior figure and a
                                                                                                                                                        friendly face to all drivers. She is
Unbeknown to him, what he                                                                                                                                                                                      WORKING AS
                                                                                                   Sue is always a lovely pleasant                    always willing to offer advice and
captured was amazing and the                                                                                                                                                                                    ONE TEAM
                                                                                                   driver to work with. Her kind                       guidance to those that need it.
chances of it happening again;
probably zero! As he clicked his                                                                   actions on this day further
mobile phone to take the shot, a                                                                   shows her commitment, kindness                                             Carl Trainor
huge bolt of lightning lit up the                                                                  and diligence. Please thank her                              Cover Operations Manager
dark clouds - the electric bolt                                                                    for her efforts on our behalf.
appeared as if it had struck the
                                                                                                   Daniel Blackman

                                                                                                                              The anonymous thank you to Merton Bus Drivers!
top of a stationary route 36 bus!
Glad to still be alive, Dean jumped                                                                iBus Controller
out of sheer shock as he was
naturally taken aback!
“I know how hard it can be, and
the patience involved in trying to
                                                                                                                                                                                      F  urther appreciation was recently
                                                                                                                                                                                         received for Go-Ahead London bus
                                                                                                                                                                                      drivers during the coronavirus threat.
capture something like that, so
after looking at the image I took, I                                                                                                                                                  The image below was anonymously
couldn’t believe that I managed it                                                                                                                                                    posted to our HEAD OFFICE in Merton
purely by accident with just a mobile                                                                                                                                                 with a special 'thank you' for our drivers
phone!” Dean exclaims.                                           ATTENTION: NO BUSES WERE HARMED                                                                                      at Merton garage for their valuable efforts
                                                                 IN THE MAKING OF THIS PHOTO!
                                                                                                                                                                                      getting key workers to and from work.
Proud of his amazing photo, Dean
posted it on Twitter and it currently                                                                                                                                                 You will find a kind wish for health and
has over 350 likes and 57 shares                                                                                                                                                      happiness on the destination blind which is
with both figures rising daily.                                                                                                                                                       touching and has been graciously received.
Perhaps a new part-time hobby to
consider Dean?
                                                                                                                                                                                      Thank you!
                                                 BUS TALK | PAGE 6                                                                                          BUS TALK | PAGE 7
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
I was very happy
It’s always a time a to                       THE NEW ROUTE
                                                                                         and honoured to be
celebrate when a new route                    230 BUSES ON THE
                                              MORNING OF ROLLOUT.                        driving the first bus of
joins the company, but we
must never underestimate the                                                             the day. The team did
hours and hours of countless                                                             great and I departed
hard work put in by colleagues
at the garage prior to the first                                                         perfectly on time.
day of operation.
                                                                                ABSHIR AHMED
Route 230 started operating from                                                NORTHUMBERLAND PARK DRIVER
NORTHUMBERLAND PARK on 20
June 2020. The new route uses Ee Type
ADL Enviro 400 Ev City Electric buses. This
was the last of four new electric routes
joining the garage during 2020. Work has
been ongoing for several months with
the installation of charging points and
Northumberland Park now has 96 electric
buses operating from the site.
Route learning started in April, with
over 300 drivers trained - quite an
achievement as all training was                                                          ...everybody involved
conducted observing social distancing.
                                                                                         deserves credit for
Route 230 was the fifth new route to
join Northumberland Park this year.
                                                                                         the smooth launch of
With the team becoming accustomed                                                        the 230 during such a
to the launch of new routes, the
morning was calm, professional and
                                                                                         difficult period.
everything went smoothly.
Abshir Ahmed was the driver of the first
bus to depart the garage: “I was very
happy and honoured to be driving the
first bus of the day. The team did great
and I departed perfectly on time,” he
says with a sense of relief.
Andy Johns Operating Manager
continues: “Launching a new route
is challenging at any time, but
to have to prepare during
a pandemic with all the
restrictions that go with it was
something else! The NP team              FORWARD                                          ANDY JOHNS
rose to that challenge and
                                         LOOKING                                          NP OPERATING MANAGER
everybody involved deserves
credit for the smooth launch
of the 230 during such a
difficult period.”

                                                 BUS TALK | PAGE 8   BUS TALK | PAGE 9
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
’S
Sahra Mohamoud receives 3      Commendation: Formal                   has recently experienced, earning                                        WHAT
                                                                                                                                                      ING
                                                                                                              THE                            HAPPEN
                                                                      her 3 commendations in one
commendations in one week!     or official praise. We all
                                                                      week for her ‘cheery, professional,
                                                                                                                                                                                 Lance McFarlane

                                                                                                              DQM
                               like to receive praise and             helpful, kind and gentle manner.’                                         AT...
                               it’s great when you’re
                                                                                                                                                                                 Face2Face
                                                                      Sahra was brought to tears of joy
                               informed that you’ve                   after hearing the kind words from
                               brightened up someone’s

                                                                                                              WALL OF
                                                                      her passengers and she fondly
                               day simply by your kind                recalls helping an elderly woman
                                                                                                                                                                                         In this edition
                                                                      in a wheelchair.
                               and helpful actions or by                                                                                                                                  of Bus Talk, we
                               simply raising a smile.                “Whilst wearing a mask and gloves,                                                                                    speak to WATERLOO

                                                                                                              FAME
                                                                      I assisted the wheelchair user on                                                                                      Operating Manager,
                               Sahra Mohamoud has been a              and off the bus. For me, this is part                                                                                  Lance McFarlane
                               driver at NORTHUMBERLAND               of a normal day’s work and I am                                                                                        who is currently
                               PARK for just over 3 years. Prior to   pleased that my efforts did not go                                                                                     on secondment to
                               joining the bus industry, she always   unnoticed,” explains Sahra.                                                                                            Camberwell Training
                               had an interest in the transport
                                                                      Northumberland Park Assistant                                                                                         Academy and has worked
                               sector and with her background in                                                                                                LANCE MCFARLANE
                                                                      Operating Manager, Ian Gough                                                              OPERATING MANAGER          at Go-Ahead London
                               customer service, she felt this was
                               the perfect combination.               continues: “It is a joy to have         As you will all know by now, Driver                                        for 10 years.
                                                                      a colleague like Sahra on the           Quality Monitoring resumed on 29 June.
                               With the coronavirus outbreak          team. Her cheerful smile, kind                                                                             What do you do for fun?
                               in London still affecting the          and friendly nature never goes          All assessors are professionally trained
                                                                                                              to monitor driving standards on all                                I love going to the gym (when it’s open),
                               way people travel on the bus           unmissed and I am pleased that
                                                                                                              London Buses.                                                      socialising with friends and family and
                               network, a helpful and friendly bus    she has been recognised for these
                               driver can certainly make all the
                                                                                                                                                              BUILDING           also spending time with my children.
                                                                      qualities whilst out on the road.”      It is with great delight to reveal the        RELATIONSHIPS
                               difference and this is what Sahra
                                                                                                              following drivers who received excellent                           What was the last film you
                                                                                                              results on their recent DQM report.                                watched at the cinema?
                                                                                                              Route 14 Drivers, Andrew Smith and                                 Trolls World Tour! Haha – for the kids!
                                                                                                              Eric Owusu from PUTNEY garage both                                 What was your favourite subject
                                                                                                              achieved an impressive score of grade 1.                           at school?
                                                                                                                                                                                 Science! I wanted to be a plastic
                                                                                                                                                                                 surgeon but that never worked out

                                                                                                                                                                                 Creation or evolution?
                                                                                                                                                                                 Creation

                                                                                                                                                                                 What is your signature dish that
                                                                                                                                                                                 everyone loves?
                                                                                                                                                                                 I make a decent spag bol – has to be a
                                                                                                                                                                                 bit spicy though like me lol

                                                                                                                                                                                 What’s your funniest childhood
                                                                                                                                                                                 memory?
                                                                                                                                                                                 Making mud pies and getting my sister
                                                              LEAD MENTOR, RICARDO ROSARIO                      COVER ACCIDENT PREVENTION MANAGER,
                                                              PICTURED WITH ANDREW SMITH.                       NAJ WIJESINGHE PICTURED WITH ERIC OWUSU                          and cousins to eat it

                                                                                                                                                                                 What make and model was your
                                                                                                                                                                                 first mobile phone?
                                                           PUTNEY driver, Andrew Smith recently               PUTNEY driver, Eric Owusu recently                                 Nokia 3210 – Snake was the best game
                                                           achieved a DQM score of grade                      achieved a DQM score of grade                                      back then!
                      SAHRA MOHAMOUD                       1 on route 14.                                     1 on route 14.
                      RIVER ROAD DRIVER
                                                                                                                                                                                 What was your first job after
                                                           The DQM assessor said:                             The DQM assessor said:                                             you left school?
                                                           "The driver's braking                              "This was a nice, steady                                           I worked part time whilst at school in
                                                                                                                                                                                 a key cutting and shoe repairs shop in
                                                           was smooth and                                     and safe drive with                                                Thornton Heath – it was OK I suppose
                                                           controlled when pulling                            regular use of all mirrors                                         and it paid for my phone bill
                              OPEN AND
                             APPROACHABLE                  up at the bus stop and                             before moving away                                                 What line from a film best
                                                                                                                                                                                 describes your life?
                                                           when slowing down                                  from the bus stop and
                                                                                                                                                                                 "It's about how hard you can get hit
                                                           during normal driving."                            during normal driving."                                            and keep moving forward. How much
                                                                                                                                                                                 you can take and keep moving forward.
                                                                                                                                                                                 That's how winning is done!” - Rocky
                                                           Congratulations to you both and keep up the good work!
                             BUS TALK | PAGE 10                                                                                                             BUS TALK | PAGE 11
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
MERTON                                                                                               ROUTE IS
                                                                                                                                      The route B12 – once known to many

                                                                                            B12

                                                                                                                   BACK
                                                                                                                                      as ‘the best route in the garage,’ is

CYCLE AWARENESS
                                                                                                                                      returning to BEXLEYHEATH!
                                                                                                                                      Bexleyheath drivers are already sending in
                                                                                                                                      rota requests and mentors are eager to get
                                                                                                                                      route learning underway.
                                                                                                                                      “The return of the B12's is the hot topic
                                                                                                                                      and garage morale is building as the days
                                                                                                                                      come close to their arrival. Plans are in place
C    an you remember when you first
     learnt how to ride a bike? The
removal of stabilisers and pedalling with
                                                                                                                                      to start route learning in Late November /
                                                                                                                                      Early December with bus types yet to be
                                                                           BEING                                                      confirmed,” explains Assistant Operating
your mother or father anxiously running                                   CAN-DO                                                      Manager, Natalie James.
behind you, arms stretched, as they
anticipate an almighty fall as you get                                                                                                Bexleyheath last operated the route 5
over excited and lose control.                                                                                                        years ago and driver, Jason Candasamy
                                                                                                                                      remembers it well. “It was a short route,
Remember the sheer delight when you
finally mastered the art of balancing on                                                                  I recall it being a         so short it used to feel like you would go
                                                                                                                                      around in circles past Erith Hospital. The
two wheels and you confidently rode off                                                                   short route and the
                                                                                                                                      stand used to be in Erith town centre and
into the sunset; or realistically halfway                                                                 passengers were a           the passengers were a delight.”
down the street before turning around
and repeating the same route for hours
                                                                                                          delight.                    Driver Debbie Cane also recalls the short
on end!                                                                                                                               route from Bexleyheath to Erith. “Driving
                                                                                                         JASON CANDASAMY              route B12 was great because you got to
The coronavirus threat has forced                             MERTON COLLEAGUES TAKING                   BEXLEYHEATH DRIVER           meet all the regulars and I got to know them
people back onto their bikes, which in                        PART IN THE CYCLING EVENT
                                                                                                                                      quite well. I can’t wait to take colleagues out
some cases have been locked up in the
                                                                                                                                      route learning on the B12.”
shed for years. With this in mind, there
was never a better time to unlock the                                                                                                 Since Jason and Debbie last drove the
shed door, brush off the cobwebs and                                                                                                  route, it has been extended to Grove park.
organise a Cycle Awareness Event.                                                              The return of
                                                                                                                                      The coronavirus threat may still be around
MERTON’S Accident Prevention
                                                                                                a new route                           but the thrilling news of the return of route
department team, Katie Bilinska and                                                              is always an                         B12 has shone a positive light on the
James Prothero did just so and invited                                                        exciting time                           garage and has helped to lift spirits during
all Merton colleagues to participate in                                                     for the garage.                           this challenging time.
‘Our Bikes Awareness Session.’ The aim
of the event was to get a feel of what
cyclist’s experience when travelling on
busy roads and to remind drivers of
their vulnerability.                                                                                                    DANIEL TAYLOR
“It took place in June within a marked                                                                                  BEXLEYHEATH DRIVER
off area within the garage and lasted
for most of the day. It was advertised in
the output and on Blink and we were
delighted to have over 100 participants,”
explains Katie.
“The event was about our drivers’
experience as a cyclist. A number of
colleagues were really surprised at how
uncomfortable the ride between bus
and the railings was, even though the
bus was stationary at all times.”
“It proved worthy for our drivers
to experience how distracting or
frightening a cyclist could feel when
they pass a bus when the horn is
sounded or the assault alarm is set off.”
The Accident Team at Merton were
pleased with the event and the positive
comments received from drivers. There
are talks for another session in the
coming months.                                       EVENT ORGANISERS, KATARZYNA BILINSKA
                                                     AND JAMES PROTHERO

                                            BUS TALK | PAGE 12                                                  BUS TALK | PAGE 13
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
KNOWING YOUR
                                                                           COLLEAGUES

         Dave Tanner's
                                                                                                                                                 S AT U R DAY 8 A U G U S T 2 0 2 0

                                                                                                                                             CHARITY

 CALL DUTY
                                              OF                                                                                           RELAY EVENT
                                                                                                                                            In support of Great Ormond Street Hospital

                                                                                                                                    K   atarzyna Bilinska, Accident                  have been very badly affected, both by

                                                                                             19
                                                                                                                                        Prevention Supervisor based at               illness and the impact of coronavirus. If
                                                                                                                                    MERTON Garage is organising a charity            you choose to participate, it will show
                                                                                                                                    cycle ride to raise money for Cancer             people in our communities that they are
Go-Ahead London has over 6,000                                                                                                      Research and Great Ormond Street                 not alone.
                                                                                                                                    Hospital (GOSH).
drivers and some come from a                                                                                                                                                  If you can cycle a leg from one garage
very interesting background.                                                                                                        So far, eight colleagues across                  to the next or even the whole
Prior to joining Go-Ahead                                                                                                           the company have currently                           route, it is not too late to join.
                                                                                                                                    agreed to take part                                    The routes being taken are
London, Dave Tanner was                                                                                                             and, partly through                                      as follows:
a soldier in the British                                                                                                            this article, Katarzyna
Army in the parachute                                                                                                                                                                         Route 1: Silvertown,
                                                                                                                                    is encouraging all
regiment, and served in                                                                YEARS AND                                    Go-Ahead London
                                                                                                                                                                                              Morden Wharf, New
                                                                                                                                                                                              Cross, Peckham,
                                                                                                                                                                                                                                   SPENCER SUCKLING
                                                                                                                                                                                                                                   MERTON DRIVER
many places including
Iraq, Cyprus and
                                                                                       COUNTING...                                  garages, plus Head
                                                                                                                                    Office, to join her
                                                                                                                                                                                              Camberwell, Waterloo,
                                                                                                                                                                                             Stockwell, Putney,
Northern Ireland.                                                                      James O'Brien                                in this admirable
                                                                                                                                                                 KATARZYNA  BILINSKA        Waterside Way,
                                                                                                                                    endeavour. All
                                                                                                                                    funds raised will be         ACCIDENT PREVENTION        Head Office
                                                                                                                                                                                                                                 COMMENDATION
Thirteen years ago, he                                                                                                                                           MANAGER
                                                                          YOUR STORY
                                                                                       I’ve been a loyal Go-Ahead
opted for a change in career                                                                                                        distributed to help                                     Route 2: Northumberland
                                                                                       London employee since 2001.
and became a bus driver at                                                                                                          those families sadly in                                 Park, River Road,
                                                                                       My 19-year career started as
MERTON garage. This suited                                                             a bus driver at Peckham and I
                                                                                                                                    need of support from Cancer Research      Bexleyheath, Orpington, Croydon,                   Awarded to
him well and he soon became the
champion for route 200. At present, he
                                               DAVE TANNER
                                               MERTON DRIVER
                                                                                       was fortunate to get involved
                                                                                                                                    and GOSH.                                 Sutton, Merton, Head Office
                                                                                                                                                                                                                                 Merton Driver
remains a driver and has recently been
                                                                                       in various other roles and gain
                                                                                       valuable work experience in
                                                                                                                                    Using the 17 letters/numbers that make
                                                                                                                                    up ‘Go-Ahead London 2020’, every
                                                                                                                                                                                     The date of the event is Saturday 8
                                                                                                                                                                                     August. In the meantime please feel
                                                                                                                                                                                                                                 Spencer Suckling:
given the role of Branch Representative                                                different areas of the business.             garage, plus Head Office, can get involved.      free to contact Katarzyna by email
for Merton Garage. He achieved this                                                                                                 This is a wonderful opportunity to be
                                                                                       I recall moving to Mandela Way garage                                                         (katarzyna.bilinska@goaheadlondon.
through a ballot of Merton trade union                                                                                              a part of something very special and,
                                                                                       along with the bendy buses back in                                                            com) or phone (020 8417 8509) if you
members in March earlier this year.                                                                                                 in doing so, to help raise a smile for
                                                                                       2010. During this time, I moved on to                                                         have any queries and/or suggestions.
“It has been challenging for sure,               BUILDING                                                                           families and children, some of whom
                                               RELATIONSHIPS                               do some morning run outs, and
especially because as soon as I started,
the coronavirus pandemic began in the
                                                                                           volunteered to complete SGA                                                                                                           Spencer has
UK but there was a lot to do,” he explains.
                                                                                           duties. I later got involved in the
                                                                                           engineering department where I                                    Plan of the day:                                                    been recognised
“However, it’s been very rewarding! I
worked very closely in late March with
                                                                                           remained for two years.
                                                                                                                                                      Each location will receive a plastic box/bucket for them to                for going above
driving colleagues, management and
                                                                                          This was a great time in my career
                                                                                          with Go-Ahead London as I learnt
                                                                                                                                                      fill with donations (e.g. toys and superhero pyjamas) for
                                                                                                                                                      GOSH children. The box/bucket will be clearly labelled                     and beyond
our external cleaning contractor to
ensure that our buses were thoroughly
                                                                                          so much and worked with some
                                                                                          extremely helpful colleagues. I
                                                                                                                                                      with one of the 17 letters/numbers detailed above.
                                                                                                                                                                                                                                 by reporting
cleaned in line with company and new
Government requirements. I reassured
                                                                                          gained a tremendous amount of                                                                                                          an incident he
                                                                                          experience and knowledge, and with
colleagues and we achieved this                                                           plenty of hard work and dedication,
                                                                                                                                                      On the day of the event, participants will cycle
                                                                                                                                                      (approximately 90 miles) from garage to garage                             witnessed which
objective by all working together.”
When Dave isn’t driving or fulfilling his
                                                                                          I now work at Camberwell garage
                                                                                          as Satellite Manager. I have held this
                                                                                                                                                      to collect donations.
                                                                                                                                                                                                                                 possibly saved a
new role, he likes nothing better than                                                    role for five years.                                                                                                                   woman's life.
spending time in the hot sun with his                                                                                                                 Cyclists will start as one team from Northumberland
                                                     JAMES O'BRIEN                         No two days are the same for me
friends and family; however, with the                                                                                                                 Park Garage and then take various routes to other
                                                     SATELLITE MANAGER                     and my team. The Satellite Manager                         premises, before converging at Merton Garage,
coronavirus threat, he’s been unable to                                                    position requires fast and most
enjoy the finer things in life like many                                                   importantly, correct decisions to
                                                                                                                                                      which will form the finish line.
                                                                                                                                                                                                                                 Thank you, and
of us. With lockdown measures slowly                                                       be made on the spot. There are so                                                                                                     well done Spencer!
being restricted, he is looking forward to                                                 many things that can go wrong on
reuniting with family and friends alike.                                                                                                               The plan is that we end the day with a
                                                                                       a daily basis – a fire, an accident on the
                                                                                                                                                       generous amount of donations for Cancer
In the meantime, Dave is concentrating                                                 road, mechanical buses, staff shortages,                        Research and GOSH.
on his new responsibility at Merton                                                    the list goes on…My team and I work
garage and is also looking forward                                                     tirelessly, every day to ensure our buses
to completing his full Branch                                                          are in service to keep London moving.
Representative training later this year.                                               I’ve enjoyed 19 great years with Go-
                                                                                       Ahead London and I am truly grateful.
                                                     BUS TALK | PAGE 14                                                                                                                            BUS TALK | PAGE 15
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
TENDER
                                                    NEWS
                  A yellow highlight indicates an involvement with Go-Ahead London.
                               All are retentions unless stated otherwise.
                                                       * = 24 Hour Route.

ROUTE 28/N28 | Station Terrace to Mapleton Crescent.                ROUTE 633 | Coulsdon South to Beddington Church.
LONDON SOVEREIGN. Won from Tower Transit.                           METROBUS. Won from Quality Line.
Contract begins on May 1, 2021.                                     Contract begins on April 3, 2021.
Using Existing Hybrid Double Deck (19 PVR).                         Using Existing Diesel Double Deck (2 PVR).

*ROUTE 69 | Walthamstow Bus Stn. to Canning Town Stn.               ROUTE 639/670 | Danebury Av to St John Bosco College.
DOCKLANDS BUSES. Won from Tower Transit.                            LONDON UNITED. Won from London General.
Contract begins on May 1, 2021.                                     Contract begins on June 5, 2021.
Using New Electric Double Deck (18 PVR).                            Using Existing Hybrid Double Deck (2 PVR).

ROUTE 315 | St Julian's Farm Road to Balham Station.                ROUTE 687 | Barking Station to Dagenham Park School.
ABELLIO LONDON. London General.                                     BLUE TRIANGLE. Contract retained.
Contract begins on October 17, 2020.                                Contract begins on May 1, 2021.
Using Existing Diesel Single Deck (4 PVR).                          Using Existing Diesel Double Deck (1 PVR).

ROUTE 463 | Coulsdon South Station to Pollards Hill.
QUALITY LINE. Contract retained.
Contract begins on April 3, 2021.
Using Existing Diesel Single Deck (9 PVR).

                                                                                                              ADAPTABLE

                                        G     o-Ahead London has a number
                                              of long-serving employees
                                                                                      “1990 seems like yesterday, he says with
                                                                                      an amiable grin! “Fuel was £0.40 a litre, the

                                                                              Thanks for reading!
                                         and with this mind, Operating                film Pretty Woman was released, Margaret
                                         Manager Brad Campbell would like             Thatcher resigned and the top mobile
                                         to recognise and help his Assistant          phone around those days was called the
                                         Operating Manager, Brian Norton              NEC P3 with a £1500 price tag!”
                                         celebrate 30 years in the business!
                                                                                      After some friendly banter and surprising
Try not to become a person of success, but
                                         Brian originally started in 1982 with
                                         London Transport but left in 1986 before
                                                                                      Brian with a chocolate cake, Brad
                                                                                      announced: “On behalf of everyone
                                         returning in 1990.                           here at SILVERTOWN garage, I'd
rather try to become a person of value.
BRIAN NORTON
                                         Reminiscing of his fond memories
                                         during his time at Go-Ahead London,
                                                                                      like to congratulate Brian on his 30th
                                                                                      anniversary. Well done Brian! It has been,
ASSISTANT OPERATING MANAGER                                                           and still is a pleasure to work with you.”
                                         Brian also recalls life back then too.
                                                                                      Brian - Long may your career continue at
 Albert Einstein                                                                      Go-Ahead London.

                                                    BUS TALK | PAGE 16
ALL NEW ROUTE 230! CHARITY RELAY EVENT IN SUPPORT OF GOSH - MESSAGE FROM JOHN TRAYNER - Go-Ahead London
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