Are you buying this? - A guide to donation dos and don'ts strichards.org.uk/our-shops - St Richard's Hospice
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Are you
buying this?
A guide to donation dos and don’ts
strichards.org.uk/our-shops
Reg. Charity No. 515668 | Reg. Company No. 01850502
Please be aware: due to coronavirus the way we accept
donations has changed. Before donating your items, please visit Clothing, shoes and accessories
strichards.org.uk/our-shops for the latest guidance. Thank you.
Our fantastic staff and volunteers will steam clothing before it is displayed in
We want your donation to count store, but we cannot wash items before sale.
We rely on the generosity of We recycle as many unwanted In 2019/20, at least 625,560 items of clothing and shoes were donated to us in
an unsaleable condition.
our community donating much- items as possible, to minimise
needed items to sell in our 19 the amount going to landfill. Clean
shops across Worcestershire. Untorn
But - for those items we cannot
Quality jewellery
Without this important support, recycle or sell to rag merchants,
we couldn’t have raised the we must foot the bill.
£731,547 net towards the Dirty
overall running costs of St You can help make a difference
Damaged
Richard’s Hospice in 2019/20. by only donating quality items to
our shops. Ask yourself, would Stained
We are always in need of good- you expect a friend to buy this? Branded uniforms
quality donations and are so Musty or smoky-smelling
grateful for the goods we receive. Take a look at our guide
to donation
But, we are facing a significant
and growing problem affecting Bric-a-brac
the whole charity shop sector –
disposing of unsaleable donations. Dos At least 25,455 items of bric-a-brac were donated in too poor condition to
In 2019/20, more than a million be sold in 2019/20. We are very grateful to everyone who wraps and packages
their bric-a-brac before donating it to us.
donated items were in too poor
condition to be sold in our shops. &
This equates to more than twice
the number of quality items sold. Clean
Don’ts Unbroken
Disposal of these dirty, torn,
incomplete and broken items Old and interesting items
comes with a hefty price tag.
Dirty
In 2019/20 it cost us at least – and make your donation
£22,950 to dispose of items we count for hospice care. Broken or chipped
could not sell, or recycle. We think Promotional items
you’ll agree, this problem is rubbish. Thank you.Furniture Books
Clean
At least 371,100 books were donated in an unsaleable condition during 2019/20.
Undamaged
With fire labels attached
Good quality exercise Undamaged
equipment All pages intact
Rare and vintage
Single armchairs, books are accepted,
formerly part of a suite even if not in
pristine condition
Glass TV stands
Large teak wall units
Torn or missing
Cots pages, ripped spines
Old/ discoloured Stained or crumpled
garden furniture
Electricals Toys
We were donated more than 5,615 electrical items which we could not sell during 2019/20.
Undamaged
Clean
Unbroken
With CE label
In good working order
Complete (all
With CE label attached pieces included)
Dirty Dirty
Broken Ripped or with
Televisions with large back parts missing
compartments Missing CE label
With No CE label attached Faded
Other Fake Goods
N
ew duvets and pillows, Videos e have trained staff and volunteers to identify genuine designer items
W
unwrapped in packaging Cassettes and will not be able to re-sell counterfeit goods in our stores.donations from our generous
June 2020: Due to the supporters. However, as we have
coronavirus pandemic, a limited number of staff and Make your donation Quality donations
the way we accept volunteers to process items, only go the extra mile - quality care
donations has changed. a small number of stores will be
initially accepting donations. If you are a UK taxpayer, you can In 2019/20 running costs for
How to donate help raise extra money for St Richard’s Hospice stood at
to our shops Please do not leave goods on the
St Richard’s by allowing us to £9.4 million. The NHS funds
doorsteps of our shops, as they are
likely to become damaged – making claim Gift Aid on your donation! 22% of our costs, but it is down
We are following essential infection
control guidelines to protect staff, them unsaleable. Before donating to our fantastic community
With your permission, we can use to help us fund the rest.
volunteers, customers and donors. your items, please check our website
These include isolating items for strichards.org.uk/our-shops for the the proceeds from the sale of your
72 hours before they can be latest guidance. donated goods to treat them as a With your help, we can
safely processed by our team. Gift Aid donation to the hospice. continue our care to patients,
We anticipate a large volume of Thank you. their loved ones and bereaved
Currently, for every £1 qualifying people – ensuring we are there
donation received – we can when they need us most.
Furniture collections claim 25p in repayment from
You can arrange to have items of furniture collected from home. Please email a HM Revenue and Customs. Thanks to our wonderful
photo and description of the item to furniture@strichards.org.uk including your supporters donating quality
We have more than 35,000 items for sale in our shops,
full name, address, postcode, and telephone number. Don’t forget to add your donors signed-up for shops
Gift Aid number, if you’ve signed up. A member of the team will be in touch we raised £731,547 net for
Gift Aid and raised more than St Richard’s Hospice in 2019/20.
to discuss and arrange collection. When the item is due to be collected, please £172,000 for the hospice in
leave it in an accessible place outside your home (for example in a garage). 2019/20 through this scheme. Your support is incredibly
A number of our shops specialise in certain items. important to us here at St
Find out more on our website Richard’s Hospice. Thank you.
• Bridalwear: Mealcheapen Street, Worcester strichards.org.uk/our-shops
• Bookshops/book departments: Malvern Link, Tewkesbury, St Swithins
Street, Worcester, Kidderminster, Droitwich, Evesham, Upton, Bewdley, “Through the worst days
and Stourport
of our lives they held
• Designer fashion: Déjà vu Dress Agency, Malvern, Snowdrops, Broadway £ our hands and gently
• Furniture: Evesham High Street, Worcester Lowesmoor, Malvern guided us through
Department Store, Kidderminster
every step. Words can’t
• Vintage: Evesham High Street
express my gratitude
to all at St Richard’s.”
You can find the location of your nearest shop on our website strichards.org.uk/our-shops.
Please be aware due to coronavirus, we are staggering the re-opening of our shops across
Worcestershire. Before you visit, check strichards.org.uk/our-shops for the latest information
on which stores are open.1 6
9
3
4
12
7 8
5
11
2
10
Please be aware: due to coronavirus, we are staggering the re-opening of our shops across Worcestershire.
Before you visit, check strichards.org.uk/our-shops for the latest information on which stores are open.
1/ Bewdley 1b Court Road, Barnard’s Green, WR14 3BS
50-60 Load Street, DY12 2AP Déjà vu dress agency, 8 Bell Vue Terrace, WR14 4PZ
2/ Broadway 8/ Pershore
15 The Green, WR12 7AA Units 3 & 4 Billings House, WR10 1EY
3/ Bromsgrove 9/ Stourport
2 Mill Lane, B61 8AG 29 High Street, DY13 8BE
4/ Droitwich 10/ Tewkesbury
3/4 Gurney’s Lane, WR9 8EL Fashion - 33 High Street, GL20 5BB
5/ Evesham Book and Media Store - 35 High
11 High Street, WR11 4DA Street, GL20 5BB
6/ Kidderminster 11/ Upton upon Severn
17/18 High Street, DY10 2DJ 20 High Street, WR8 0HB
7/ Malvern 12/ Worcester
Bookshop and Media Store - 39/41 Lowesmoor, WR1 2RS
116 Worcester Road, Malvern Link, WR14 1SS 7 Mealcheapen Street, WR1 2DH
Department Store - 233 Worcester Road, 7 St John’s, WR2 5AE
Malvern Link, WR14 1SY 13/14 St Swithin’s Street, WR1 2PS
To find out more and to watch video tours of each shop, visit strichards.org.uk/our-shopsYou can also read
