Assessment mitigation centre guidance for NVQs & VRQs in relation to Covid-19 disruption, Summer 2020 19 disruption, Summer 2020 - Hairdressing ...

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Assessment mitigation centre guidance for NVQs & VRQs in relation to Covid-19 disruption, Summer 2020 19 disruption, Summer 2020 - Hairdressing ...
Assessment mitigation
centre guidance for NVQs &
VRQs in relation to Covid-19
disruption, Summer 2020
19 disruption, Summer 2020

Hairdressing
Assessment mitigation centre guidance for NVQs & VRQs in relation to Covid-19 disruption, Summer 2020 19 disruption, Summer 2020 - Hairdressing ...
Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

 Version
 Version 1.3        Amendment type                                                             Section

 1.2 (June 2020)    Additional guidance added to section 2 around deadlines for                Section 2
                    qualifications with primary and secondary mitigation approaches

                    Removed the requirement of 70% assessments already achieved and
                    achievement of 115 health and safety unit from learner scope for 3001      3001

                    Additional guidance added around submission window deadline for
                    qualifications and components that are now calculated (3001)

                    Amendment to guidance around grading in 3002 & 5450                        3002 & 5450
                    Additional guidance added around adaptions to practical assessments        3002
                    for 3002-206 Cut women’s hair

                    3002-310 Make and style a hair addition, added to the list of units that
                    can assessed remotely for 3002

                    Additional adaption added around the use of expert witness testimony
                    for 3002-216 Salon Reception Duties

                    Removal of remote invigilation as a permitted adaption for 6911-530

                    Guidance around evolve tests for 3002 & 6911 added

                    Template guidance sections amended (Sections 2, 4 & 5; Section 6           Sections 2, 4 & 5
                    removed)                                                                   Section 6 removed.

 June (2020)        Adaptation details added for 6008 qualifications                           6008

                    3002-32/62 Diploma in Barbering added to the qualifications lists for      3002 & Appendix
                    3002

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

Contents

1. Introduction
2. Scope of qualifications
3. Scope of Learners
4. Qualifications where calculated results are permitted
5. Qualifications where adaptation of assessments is permitted
6. Further advice and guidance
7. Appendices

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

1. Introduction

This guidance applies to OFQUAL regulated qualifications delivered in England, Northern Ireland,
Wales and Scotland.
Our overarching aim is to allow as many learners as possible that were due to complete/achieve their
assessment/qualifications in summer 2020 to receive results, so they can progress onto further
education and employment without delay.
The qualifications in this sector serve a number of purposes, such as progression to further study,
signalling occupational competence, or are linked to occupational regulation, such as licence to
practice and as such they vary in their assessment approaches and therefore their assessment and
mitigation approaches.
This guidance covers the assessment and mitigation processes that will be applied to the
qualifications in this sector. These include:
   •   Calculated results
   •   Adaptation
   •   Delay
   •   No mitigation required

We are committed to developing a process that, as far as possible, will:
   1. be practical and manageable for centres
   2. support the validity and reliability of learner results
   3. maintain standards.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

2. Scope of qualifications

For information on Exceptional Arrangements for Vocational and Technical qualifications see here.
In line with the government’s stated aim of ensuring parity between GQ and VTQ learners and to
ensure VTQ learners can progress to HE/FE/employment, the following mitigation and assessment
approaches apply, arrangements for all qualifications in this sector are detailed in this document.
Calculated results/centre-assessment grades
We have proposed calculated results/centre-assessment grades for qualifications where:
   •    their primary purpose is either progression to either further or higher education. Learners will
        receive a calculated result for assessments they were due to complete this academic year
   •    there is sufficient evidence available to form a valid judgement and where there are no health
        & safety or safeguarding issues.

Calculated results will draw appropriately on a range of trusted evidence and will be based primarily
on tutor judgements of what result each learner would most likely have achieved had they had sat
their assessments this summer.
These will then be subject to quality assurance by City & Guilds. City & Guilds will also quality assure
the judgements across different centres once they have been submitted. Where there are banked
assessment results already achieved for learners, these will be used.

Adaptation
We have proposed Adaptation for qualifications where:
   •    their primary purpose is a mix of either progression to further or higher education or signifying
        competence, or where the primary purpose is to signify competence.
   •    a calculated result/centre-assessment grade is not possible
   •    learners are completing programmes of study where the primary aim is linked directly to
        occupational or professional competence
   •    the validity of the assessment will remain protected
   •    it does not conflict with identified health and safety or safeguarding issues

Delay
For some qualifications, assessments will need to be delayed where neither estimation nor adaptation
is possible.
This is very much based on the purpose and nature of the qualification.
Qualifications such as licence to practice qualifications or those qualifications considered ‘high risk’
will fall under this approach.
Please refer to Appendix D : List of qualifications where delay is the approach.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

No mitigation required
For some qualifications it will be the case that no mitigation is required as assessments can continue
to be delivered and assessed in the usual way according to the acceptable approaches within the
assessment strategy/plan.
Please refer to Appendix C : List of qualifications where no mitigation is required.

For a small number of qualifications, a ‘hybrid’ approach may be proposed with a primary mitigation
approach for most outstanding assessments and a secondary mitigation for others. Full details for
where this approach exists within the specific qualifications is provided in this guidance document.

Where the primary mitigation approach for a qualification is adaptation, but calculated results/centre
assessment grades are permitted for some of the assessments, this is indicated in the adaptation list
with an *. Please note the different submission timescales for adaptation results and centre calculated
grades.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

3. Scope of Learners

These mitigation approaches are ONLY available to learners who meet the following criteria:
   •   Were incomplete/still registered as of 20th March 2020
   •   Were scheduled to complete their qualification/assessments by 31st July 2020
   •   Have completed a learning programme that addresses a significant proportion of the content of
       the qualification
   •   Have met any specific requirements at qualification level as set out later in this document if
       applicable.
For any learners where access arrangements have been agreed (for example a reader or extra time),
this should be taken into consideration in the mitigation approach.
Centres should give consideration of where illness or other personal circumstances might have
affected learner performance in assessments or assessment components that have already been
undertaken.

Arrangements for learners out of scope
For learners out of scope please continue to offer remote and blended learning where feasible,
supporting learners to prepare for their assessments once the government guidance allows them to
return to their centres. The following actions should be taken by centres:
   •   Continue to support learners with their learning remotely in line with current and evolving social
       distancing requirements
   •   Tutors/assessors should continue to undertake formative assessment and to support remote
       learning
Formal summative assessment can be resumed when the centre re-opens.
International learners are not in scope for these mitigations.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

4. Qualifications where calculated results are permitted

At City & Guilds we want to ensure that wherever possible learners who planned to take assessments
this summer for progression to either further or higher education or into employment will be able to
receive results.
In many circumstances where progression to either further or higher education is the primary purpose
of the qualification, learners will receive a calculated result for assessments they were due to
complete this academic year. Calculated results will draw appropriately on a range of trusted
evidence and will be based primarily on tutor judgements of what result each learner would most
likely have achieved had they had sat their assessments this summer.
These will then be subject to quality assurance by City & Guilds. City & Guilds will also quality assure
the judgements across different centres once they have been submitted. Where there are banked
assessment results already achieved for learners, these will used.
The individual qualification pages that follow provide detail of the specific assessments and conditions
where calculated results are permitted.
Please refer to Appendix A: List of qualifications where calculated results are permitted.

For more information on centre assessment grades, please refer to the following documents on the
City & Guilds website:
City & Guilds Summer 2020 Grades for VRQs guidance document found here
Submitting Centre Assessment Grades to Walled Garden guidance document found here

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

5. Qualifications where adaptation of assessments is permitted

Please refer to Appendix B: List of qualifications where adaptation of assessments is permitted.

Types of adaptation that may be used
The individual qualification pages that follow provide detail of the specific adaptations that are
permitted for individual assessments. The main types of adaptation that have been used across
qualifications include:
Observation
In some instances where direct observation is not possible, the number of required observations for
assessment have been reduced. In other instances, alternative methods of assessment may be
accepted (e.g. Expert Witness Testimony).
Simulation
The use of simulation to assess activities that would typically have occurred in a certain (e.g. real
work) environment.
Knowledge-based written assessments
The use of a range of adaptations have been suggested, depending on the qualification, but typically
include:
   a) A relaxation of conditions, e.g. tasks that may have typically been done in supervised
      conditions in a centre that now may be taken in the learner’s home.
   b) An adaptation to the mode of assessment e.g. use of oral questioning.
Professional Discussion
The use of a professional discussion element to provide evidence of coverage that may not be
possible for learners to produce through typical assessment processes at this time (e.g. instead of a
practical task).

For more information on the adaptation process, please refer to the Quality Process Arrangements
and Guidance for assessments that have been adapted document on the City & Guilds website.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

Adaptations for:

QAN                    City & Guilds                City & Guilds qualification title
                       qualification number

                                                    City & Guilds Entry Level Certificate in an
500/6325/X             3001-01                      Introduction to the Hair and Beauty Sector (Entry 3)

                                                    City & Guilds Level 1 Diploma in an Introduction to
500/6346/7             3001-02                      the Hair and Beauty Sector

                                                    City & Guilds Level 1 Certificate in an Introduction to
500/6347/9             3001-02                      the Hair and Beauty Sector

600/2753/8             3001-11                      City & Guilds Level 1 Diploma in Hair and Beauty

                                                    City & Guilds Level 1 Certificate in Hairdressing and
600/2752/6             3001-12                      Beauty Therapy

                                                    City & Guilds Entry Level Award in an Introduction to
500/6433/2             3001-90                      the Hair and Beauty Sector (Entry 3)

                                                    City & Guilds Level 1 Award in an Introduction to the
500/6345/5             3001-90                      Hair and Beauty Sector

Which learners do the mitigation arrangements apply to?
These assessment arrangements are ONLY available to learners who meet the full criteria stated on
page 6.

What mitigation arrangements are permitted for outstanding assessments if learners meet the
criteria?

     Outstanding              Assessment          Calculated      Adaptation        Delay            No
     assessments              component             result                                       mitigation
                               numbers             based on                                      required
                                                    centre
                                                  estimation
Assessments for
knowledge and/or
understanding alone.
                              001, 002, 005,                             
Centre marked                                        
                              101, 102, 115
assignment/test with
little or no practical.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

Assessments for               003, 004, 006,
practical skills.             007, 103, 104,
Centre marked                 105, 106, 107,
assignment with               108, 109, 110,
                              111, 112, 113,         
majority practical.
                              114, 215, 216,
                                217, 218

Where calculated results based on centre assessment grades are permitted what evidence
should this be based on?
   •   Any formative or practice exam/assessment results
   •   Participation and performance in skills-based activities
   •   Candidates percentage of attendance prior to centre closures
   •   Overall candidate performance and progress
   •   Classwork/homework
   •   Internal tutor assessment and progress data
   •   Any other records of candidate performance over the course of study

Centre assessment grades (estimations) for learners must be submitted within the submission
window for calculated approach for VRQs.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

Adaptations for:

QAN                    City & Guilds                City & Guilds qualification title
                       qualification number

500/8694/7             3002-20/60                   City & Guilds Level 2 Diploma in Hair Services
                                                    City & Guilds Level 2 Diploma in Women's
500/9051/3             3002-21/61                   Hairdressing

500/8808/7             3002-22/62                   City & Guilds Level 2 Diploma in Barbering

500/8807/5             3002-23                      City & Guilds Level 2 Certificate in Hair Services

                                                    City & Guilds Level 2 Certificate in Women's
500/9052/5             3002-24                      Hairdressing

500/8704/6             3002-25                      City & Guilds Level 2 Certificate in Barbering
                                                    City & Guilds Level 2 Diploma in Women's and
600/5151/6             3002-26/70                   Men's Hairdressing
                                                    City & Guilds Level 3 Diploma in Women's
500/9099/9             3002-30/66                   Hairdressing

500/9100/1             3002-31/67                   City & Guilds Level 3 Diploma in Barbering

                                                    City & Guilds Level 3 Diploma in Hairdressing for
500/9101/3             3002-32/68                   Colour Technicians
                                                    City & Guilds Level 3 Diploma in Hairdressing for
500/9098/7             3002-33/69                   Cutting and Styling Technicians

600/2748/4             3002-34                      City & Guilds Level 3 Certificate in Hairdressing

601/0106/4             3002-35                      City & Guilds Level 3 Diploma in Hair Services

601/3811/7             3002-36                      City & Guilds Level 3 Certificate in Barbering

500/9002/1             3002-40                      City & Guilds Level 2 Certificate in Hair Techniques

500/8848/8             3002-92                      City & Guilds Level 2 Award in Dressing Hair

500/8759/9             3002-92                      City & Guilds Level 2 Award in Cutting Men's Hair

                                                    City & Guilds Level 2 Award in Creating an Image
500/8789/7             3002-92                      based on a theme in the Hair and Beauty Sector

                                                        12
Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                                    City & Guilds Level 2 Award in Health and Safety for
500/8640/6             3002-92                      the Hair and Beauty Sector

500/8585/2             3002-93                      City & Guilds Level 3 Award in Cutting Men's Hair

500/8596/7             3002-93                      City & Guilds Level 3 Award in Bridal Hair Styling

Which learners do the mitigation arrangements apply to?
These assessment arrangements are ONLY available to learners who meet the full criteria stated on
page 6 and any specific requirements stated below:
   •   For all Level 2 qualifications have achieved unit 202 Follow health and safety practice in the
       salon.

What mitigation arrangements are permitted for outstanding assessments if learners meet the
criteria?

    Outstanding               Assessment          Calculated      Adaptation       Delay            No
    assessments               component             result                                      mitigation
                               numbers             based on                                     required
                                                    centre
                                                  estimation
Assessments for
knowledge and/or
understanding alone.
                             201, 202, 301                              
Centre marked
assignment/test with
little or no practical.
Assessments for
knowledge and                    501-519
understanding alone.             602-618                                             
Externally marked                710-711
Evolve test
Assessments for           104, 105, 203, 204,
practical skills.          205, 206,207, 208
Centre marked               ,209 ,210, 211,
assignment with           212, 213, 214, 215,
                                                                        
majority practical.       216, 217, 218, 219,
                          302, 303, 304, 305,
                          306, 307, 308, 309,
                          310, 311, 312, 313,

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                          314, 315, 316, 317,
                            318, 410, 411

What adaptations to assessments are permitted?

Centre marked assignment and tasks assessing knowledge and understanding
Knowledge assignments/knowledge tasks can still be completed by learners provided the centre has
software or processes in place that maintains the security of the assessment materials, generates
evidence that can be retained by the centre and authenticates that the responses are the candidates
own.
Where assessments have been completed after centres were closed, centres must exercise caution
where that evidence suggests a change in performance. In many cases this is likely to reflect the
circumstances and context in which the work was completed.

Where it is not possible to complete the knowledge assignment, the following adaptions are also
permitted.
Wherever possible, knowledge and understanding criteria usually assessed by the evolve tests or
knowledge assignments or tasks, can be inferred from practical observations that have already been
achieved and there is trusted evidence of that observation.
Where knowledge and understanding cannot be inferred from the observation, other assessment
methods such as oral Q&A or professional discussion should be used to generate evidence against
the remaining criteria.
Oral questioning/professional discussion must be carried out by an assessor who is occupationally
competent and in a way that authenticates the responses are the candidates own.
These will need to be recorded in written or verbal format and linked to the assessment criteria.
Standard IQA processes should remain in place but can be carried out remotely

On-demand evolve tests
Remote invigilation is not available, however, where learners are able to continue to take the evolve
test safely in their normal assessment environment, the tests are still available to sit.

Centre marked assignment assessing practical skills
A minimum of one observation must have been achieved to a minimum of a pass standard for each
practical unit claimed. For the following units the additional requirements must also be met to claim
the unit

   •   206 Cut women’s hair – Have been observed carrying out a one length, uniform layer and
       graduated look. One of these observations may have been carried out on a block.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

     •   207 Colour & lighten hair – Have been observed carrying out woven highlight/ lowlights
     •   201 Cut men’s hair – Have been observed carrying out a uniform layer and graduated look
     •   304 Cut women’s hair to create a variety of looks – Have been observed carrying out short and
         a long-graduated look
     •   306 Colour hair to create a variety of looks – Have been observed carrying out a full head
         colour using weaving or a slicing technique
     •   309 Provide hair extension services – Have been observed carrying out a full head service
     •   312 Cut men’s hair to create a variety of looks – Have been observed carrying out a graduated
         look.
     •   318 Provide shaving and face massage services – Have been observed carrying out full
         shaving service
     •   410 Hair colour correction service – Have been observed restoring depth and tone.

Evidence for the observation can be come from either formative or summative assessments,
including any formative assessments that were carried out on peers, provided there is trusted
documented evidence of the observation and there is confidence that the learners would not pose
any risk to the health and safety of either themselves or a client.

Observation evidence should reflect the grade submitted, any variation in the grade submitted and
the grade from the observation must be supported by additional trusted evidence that justifies the
variation in grade, along with a summary justifying the grade submitted.

For example:
Where a learner’s only evidence for a unit, is from formative evidence, but there is summative
evidence from another unit with comparable skills, this could act as justification for submission of a
higher grade.
Or
Where a learner’s only evidence for a unit is from formative evidence, but there is additional
documented evidence from practical classroom sessions carried out after the observation, that
evidences improved skills, this could act as justification for submission of a higher grade.

Evidence that has been utilised to make the judgement and a final summary of the justification for the
grade submitted must be recorded and kept at the centre.

Where centres do not have trusted evidence of face to face observation, remote observation via video
conferencing software and the use of head blocks is also permitted for the following units, provided
there is evidence of client consultation and interaction, in other units being claimed for the learner

     •   208 Perm and neutralise hair
     •   212 Create an image based on a theme within the hair and beauty sector
     •   308 Perm hair to create a variety of looks
     •   310 Make and style a hair addition

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

   •    311 Bridal Hairstyling
   •    316 Creative hairdressing design skills

For each of the perming units, a case study or oral questions can be used to cover the application of
perm lotion, how a development test curl would be conducted and neutralising process.

For make and style a hair addition this can only be observed remotely where learners have access to
the relevant materials, tools and equipment

Where assessment have not be completed for unit 216 salon reception duties, but the learner has
worked on reception within a Realistic Learning Environment or Realistic working environment. An
expert witness statement that describes an observation which is retrospective, can be accepted as
evidence towards achievement of this unit, provided they
    o    the observation took place during the learner’s registration period, and there is document
         evidence of the observation
    o    the expert witness can apply the grading criteria for the task to the observation.

Professional discussion should be used to discuss any aspects of criteria not covered by the expert
witness statement

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

Adaptations for:

QAN                    City & Guilds                City & Guilds qualification title
                       qualification number
                                                    City & Guilds Level 4 Diploma in Management
                                                    Practice and Advanced Techniques in the Hair and
600/2461/6             5450-01                      Beauty Sector

                                                    City & Guilds Level 4 Diploma in Advanced
601/0257/3             5450-06                      Hairdressing Techniques

                                                    City & Guilds Level 4 Diploma in Advanced Beauty
601/0561/6             5450-07                      Therapy Techniques

                                                    City & Guilds Level 4 Certificate in Advanced
601/0562/8             5450-08                      Theatrical and Media Make up Techniques

Which learners do the mitigation arrangements apply to?
These assessment arrangements are ONLY available to learners who meet the full criteria stated on
page 6.

What mitigation arrangements are permitted for outstanding assessments if learners meet the
criteria?

     Outstanding              Assessment          Calculated      Adaptation       Delay            No
     assessments              component             result                                      mitigation
                               numbers             based on                                     required
                                                    centre
                                                  estimation
Assessments for
knowledge and/or              303, 304, 305,
understanding alone.          306, 401, 402,
                                                                        
Centre marked                 403, 407, 412,          
assignment/test with          413, 414, 415
little or no practical.
Assessments for               201, 301, 302,
practical skills.             307, 308, 309,
Centre marked                 321, 404, 405,                            
assignment with               406, 408, 409,
majority practical.           410, 411, 416

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

What adaptations to assessments are permitted?

Centre marked assignment/tasks assessing knowledge and understanding
Knowledge assignments/knowledge tasks can still be completed by learners provided the centre has
software or processes in place that maintains the security of the assessment materials, generates
evidence that can be retained by the centre and authenticates that the responses are the learners
own.
Where assessments have been completed after centres were closed, centres must exercise caution
where that evidence suggests a change in performance. In many cases this is likely to reflect the
circumstances and context in which the work was completed.

Where it is not possible to complete the knowledge assignment, for each of the technical skills units
the following adaptions are also permitted for the knowledge tasks
Wherever possible, knowledge and understanding criteria usually assessed by the evolve tests or
knowledge assignments or tasks, can be inferred from practical observations that have already been
achieved and there is trusted evidence of that observation.
Where knowledge and understanding cannot be inferred from the observation, other assessment
methods such as oral Q&A or professional discussion should be used to generate evidence against
the remaining criteria.
Oral questioning/professional discussion must be carried out by an assessor who is occupationally
competent and in a way that authenticates the responses are the learners own.
These will need to be recorded in written or verbal format and linked to the assessment criteria.
Standard IQA processes should remain in place but can be carried out remotely

Centre marked assignment/tasks assessing practical skills
A minimum of one observation must have been achieved to a minimum of a pass standard for each
practical unit claimed. For the following units the additional requirements must also be met to claim
the unit:
    •   321 Apply micro-dermabrasion techniques – Have been observed once carrying out a micro-
        dermabrasion treatment
     • 404 Hair colour correction service - Have been observed restoring depth and tone.
     • 406 Hair and scalp specialist services – Have been observed once carrying out a specialist
        hair and scalp service
     • 408 Advanced epilation techniques- Have been observed twice carrying out treatments,
        treatments must cover of two of the following skin types and conditions;
o   facial telangiectasia
o   skin tag removal,
o   milia,
o   Campbell de Morgan or spider naevi.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

     •   409 Laser and light treatments for hair removal – Have been observed twice carrying out
         treatments, treatments must include treatment to the face and to the body
     •   410 Laser and light treatment for skin rejuvenation – Have been observed twice carrying out
         treatments, treatments must cover two of the three conditions;
             o pigmented lesions
             o vascular lesions
             o fine lines and wrinkles.
     •   411 Enhance appearance using micro-pigmentation treatment – Have been on observed twice
         carrying out treatments, treatments must cover the eyebrow and lip

Evidence for the observation can be come from either formative or summative assessments,
including any formative assessments that were carried out on peers, provided there is trusted
documented evidence of the observation and there is confidence that the learners would not pose
any risk to the health and safety of either themselves or a client.

Observation evidence should reflect the grade submitted, any variation in the grade submitted and
the grade from the observation must be supported by additional trusted evidence that justifies the
variation in grade, along with a summary justifying the grade submitted.

For example:
Where a learner’s only evidence for a unit, is from formative evidence, but there is summative
evidence from another unit with comparable skills, this could act as justification for submission of a
higher grade.
Or
Where a learner’s only evidence for a unit is from formative evidence, but there is additional
documented evidence from practical classroom sessions carried out after the observation, that
evidences improved skills, this could act as justification for submission of a higher grade.

Evidence that has been utilised to make the judgement and a final summary of the justification for the
grade submitted must be recorded and kept at the centre.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

Adaptations for:

QAN                    City & Guilds                City & Guilds qualification title
                       qualification number

                                                    City & Guilds Level 1 NVQ Certificate in
601/5909/1             6008-01                      Hairdressing and Barbering

601/5696/X             6008-02                      City & Guilds Level 2 NVQ Diploma in Hairdressing

601/5697/1             6008-03                      City & Guilds Level 3 NVQ Diploma in Hairdressing

601/5699/5             6008-04                      City & Guilds Level 2 NVQ Diploma in Barbering

601/5698/3             6008-05                      City & Guilds Level 3 NVQ Diploma in Barbering

Which learners do the mitigation arrangements apply to?
These assessment arrangements are ONLY available to learners who meet the full criteria stated on
page 6.

What mitigation arrangements are permitted for outstanding assessments if learners meet the
criteria?

     Outstanding              Assessment          Calculated      Adaptation       Delay           No
     assessments              component             result                                     mitigation
                               numbers             based on                                    required
                                                    centre
                                                  estimation
Assessments for
occupational
competency                       001-058                                
Portfolio of evidence
Assessments for
knowledge and                 501-509, 601-
understanding alone.          619, 690, 701-
                                                                        
                                711, 790,
Externally marked
                               801,803, 805
Evolve test

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

What adaptations to assessments are permitted?
a) Knowledge and understanding criteria

   For units where evolve or paper-based tests have not already been achieved, the following
   options for adaptions are available for all tests

   Centre marked paper tests assessing knowledge and understanding
   •   Oral Q&A and professional discussion can be used to generate evidence against the criteria
       covered in the test. The paper version of the test, that are available to download from the
       website, can be used as a basis of this provided the security of the assessment materials is
       maintained.
          o Where tests are multiple choice questions the multiple-choice questions can be
             rephrased in the open questions
          o Where questions have images or tables, these can either be shared discretely from the
             test, alternative equivalent image sourced, or question can be rephrased around the
             image
   •   Oral questioning/Q&A session must be carried out by an assessor who is occupationally
       competent and in a way that authenticates the responses are the candidates own. Standard
       documentation linking evidence to the assessment criteria, must be completed.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

b) Portfolio of evidence assessing competency -practical criteria
The following adjustments to evidence requirements are permitted
 6008-01 – Level 1 NVQ Certificate in Hairdressing and Barbering

 Unit        Unit title       Current evidence requirements                                            Adaption requirements
 number

 Mandatory

 101         Prepare for      1.    Simulation is not allowed for any performance evidence within      1. Your Assessor will observe these
             hair services         this unit.                                                             aspects of your performance on at least
             and maintain     2.    You must practically demonstrate in your everyday work that           1 occasion.
             work areas            you have met the standard for preparing and maintaining work
                                   areas.
                              3.    Your Assessor will observe your performance on at least 3
                                   occasions and must include preparation for 3 different
                                   hairdressing or barbering services.
                              4.    No range items.
 102         Contribute to    1.   Simulation is not allowed for any performance evidence within       1. Your Assessor will observe these
             the                   this unit.                                                             aspects of your performance on at least
             development      2.    You must practically demonstrate in your work situation that          1 occasion.
             of effective          you have met the standards for contributing to effective            2. However, you must prove to your
             working               working relationships.                                                 assessor that you have the necessary
             relationships    3.    Your Assessor will observe these aspects of your                      knowledge, understanding and skills to
                                   performance on at least 3 occasions, 2 of which will cover             be able to perform competently in
                                   your interaction with clients and 1 of which will cover your           respect of all the items in this range.
                                   interaction with colleagues.                                           *skills or knowledge of the outstanding
                              4.    You must show that you have:                                          range can be demonstrated through any
                                          - used all opportunities to interact with relevant people.      form of portfolio of evidence:
                              5.   However, you must prove to your assessor that you have the             o Projects
                                   necessary knowledge, understanding and skills to be able to            o Observed work
                                   perform competently in respect of all the items in this range.         o Witness statements
                                       *skills or knowledge of the outstanding range can be               o Audio-visual media
                                       demonstrated through any form of a portfolio of evidence:          o Evidence of prior learning or
                                   o Projects                                                                 attainment
                                   o Observed work                                                        o Written questions
                                   o Witness statements                                                   o Oral questions
                                   o Audio-visual media                                                   o Assignments
                                   o Evidence of prior learning or attainment                             o Case studies
Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                   o   Written questions                                                o   Professional discussion
                                   o   Oral questions
                                   o   Assignments
                                   o   Case studies
                                   o   Professional discussion

 103         Blow dry hair    1.    Simulation is not allowed for any performance evidence within    1. Your Assessor will observe these
                                   this unit                                                            aspects of your performance on at least
                              2.    You must practically demonstrate in your everyday work that         1 occasion.
                                   you have met the standard for blow drying hair                    2. However, you must prove to your
                              3.    Your assessor will observe these aspects of your                    assessor that you have the necessary
                                   performance on at least 3 occasions each for a different client      knowledge, understanding and skills to
                              4.    From the range, you must show that you have:                        be able to perform competently in
                                   • used both types of tools                                           respect of all the items in this range.
                                   • worked on both the hair lengths                                    *skills or knowledge of the outstanding
                                   • used all the blow drying techniques                                range can be demonstrated through any
                              5.   However, you must prove to your assessor that you have the           form of a portfolio of evidence:
                                   necessary knowledge, understanding and skills to be able to          o Projects
                                   perform competently in respect of all the items in this range.       o Observed work
                                   * skills or knowledge of the outstanding range can be                o Witness statements
                                   demonstrated through any form of a portfolio of evidence:            o Audio-visual media
                                       o      Projects                                                  o Evidence of prior learning or
                                                                                                            attainment
                                       o      Observed work                                             o Written questions
                                       o      Witness statements                                        o Oral questions
                                                                                                        o Assignments
                                       o      Audio-visual media                                        o Case studies
                                       o      Evidence of prior learning or attainment                  o Professional discussion
                                       o      Written questions
                                       o      Oral questions
                                       o      Assignments
                                       o      Case studies
                                       o      Professional discussion
                              .

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

 104         Shampoo          1. Simulation is not allowed for any performance evidence within    1. Your Assessor will observe these
             and condition       this unit.                                                          aspects of your performance on at least
             hair             2. You must practically demonstrate in your everyday work that         1 occasion.
                                 you have met the standard for shampooing and conditioning        2. However, you must prove to your
                                 hair.                                                               assessor that you have the necessary
                              3. Your assessor will observe these aspects of your                    knowledge, understanding and skills to
                                 performance on at least 3 separate occasions each for a             be able to perform competently in
                                 different client.                                                   respect of all the items in this range.
                              4. You must show that you have:                                        *skills or knowledge of the outstanding
                                 - used all the massage techniques                                   range can be demonstrated through any
                                                                                                     form of portfolio of evidence:
                                 - used both types of conditioning products.                         o Projects
                              5. However, you must prove to your assessor that you have the          o Observed work
                              necessary knowledge, understanding and skills to be able to            o Witness statements
                              perform competently in respect of all the items in this range.         o Audio-visual media
                                                                                                     o Evidence of prior learning or
                              * skills or knowledge of the outstanding range can be                      attainment
                              demonstrated through any form of a portfolio of evidence:              o Written questions
                                     o   Projects                                                    o Oral questions
                                     o   Observed work                                               o Assignments
                                     o   Witness statements                                          o Case studies
                                     o   Audio-visual media                                          o Professional discussion
                                     o   Evidence of prior learning or attainment
                                     o   Written questions
                                     o   Oral questions
                                     o   Assignments
                                     o   Case studies
                                     o   Professional discussion

 Optional

 105         Assist with      1. Simulation is not allowed for any performance evidence within    1. Your Assessor will observe these
             relaxing            this unit.                                                          aspects of your performance on at least
                              2. You must practically demonstrate in your everyday work that         1 occasion.
                                 you have met the standard for assisting with relaxing services   2. However, you must prove to your
                                 for hair.                                                           assessor that you have the necessary
                              3. Your Assessor will observe these aspects of your                    knowledge, understanding and skills to
                                 performance on at least 2 occasions:

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                              4. From the range, you must show that you have:                       be able to perform competently in
                                     - use both types of normalising products                       respect of all the items in this range.
                                                                                                    *skills or knowledge of the outstanding
                              5. However, you must prove to your assessor that you have the         range can be demonstrated through any
                              necessary knowledge, understanding and skills to be able to           form of portfolio of evidence:
                              perform competently in respect of all the items in this range.        o Projects
                              * skills or knowledge of the outstanding range can be                 o Observed work
                              demonstrated through any form of a portfolio of evidence:             o Witness statements
                                                                                                    o Audio-visual media
                                 o   Projects                                                       o Evidence of prior learning or
                                 o   Observed work                                                      attainment
                                 o   Witness statements                                             o Written questions
                                 o   Audio-visual media                                             o Oral questions
                                 o   Evidence of prior learning or attainment                       o Assignments
                                 o   Written questions                                              o Case studies
                                 o   Oral questions                                                 o Professional discussion
                                 o   Assignments
                                 o   Case studies
                                 o   Professional discussion

 106         Assist with      1. Simulation is not allowed for any performance evidence within   1. Your Assessor will observe these
             salon            this unit.                                                            aspects of your performance on at least
             reception                                                                              1 occasion.
                              2. You must practically demonstrate in your everyday work that     2. However, you must prove to your
             duties           you have met the standard for assisting with salon reception          assessor that you have the necessary
                              duties.                                                               knowledge, understanding and skills to
                              3. Your Assessor will observe these aspects of your performance       be able to perform competently in
                              on at least 2 occasions.                                              respect of all the items in this range.
                                                                                                    *skills or knowledge of the outstanding
                              4. From the range you must show that you have:                        range can be demonstrated through any
                                     - handled both types of enquiries                              form of portfolio of evidence:
                                     - made both types of appointments                              o Projects
                                                                                                    o Observed work
                                     - recorded all the appointment details listed.                 o Witness statements
                              5. However, you must prove to your assessor that you have the         o Audio-visual media
                              necessary knowledge,                                                  o Evidence of prior learning or
                                                                                                        attainment
                                                                                                    o Written questions

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                              understanding and skills to be able to perform competently in           o   Oral questions
                              respect of all the items in this range.                                 o   Assignments
                              * skills or knowledge of the outstanding range can be                   o   Case studies
                              demonstrated through any form of a portfolio of evidence:               o   Professional discussion

                                 o    Projects
                                 o    Observed work
                                 o    Witness statements
                                 o    Audio-visual media
                                 o    Evidence of prior learning or attainment
                                 o    Written questions
                                 o    Oral questions
                                 o    Assignments
                                 o    Case studies
                                 o    Professional discussion

 107         Assist with         1.    Simulation is not allowed for any performance evidence      1. Your Assessor will observe these
             colouring and            within this unit.                                               aspects of your performance on at least
             lightening          2.    You must practically demonstrate in your everyday work         1 occasion.
             services                 that you have met the standard for assisting with hair       2. However, you must prove to your
                                      colouring and lightening services.                              assessor that you have the necessary
                                 3.    Your Assessor will observe these aspects of your               knowledge, understanding and skills to
                                      performance on at least 2 occasions, 1 of which will            be able to perform competently in
                                      include the removal of colouring and lightening materials.      respect of all the items in this range.
                                 4.    You must show that you have used 3 out of the 4                *skills or knowledge of the outstanding
                                      products in the range.                                          range can be demonstrated through any
                                 5.    However, you must prove to your assessor that you have         form of portfolio of evidence:
                                      the necessary knowledge, understanding and skills to be         o Projects
                                      able to perform competently in respect of all the items in      o Observed work
                                      this range.                                                     o Witness statements
                              * skills or knowledge of the outstanding range can be                   o Audio-visual media
                              demonstrated through any form of a portfolio of evidence:               o Evidence of prior learning or
                                                                                                          attainment
                                 o    Projects                                                        o Written questions
                                 o    Observed work                                                   o Oral questions
                                 o    Witness statements                                              o Assignments
                                 o    Audio-visual media                                              o Case studies
                                 o    Evidence of prior learning or attainment                        o Professional discussion

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                   o   Written questions
                                   o   Oral questions
                                   o   Assignments
                                   o   Case studies
                                   o   Professional discussion

 108         Plait and        1.  Simulation is not allowed for any performance evidence within      1. Your Assessor will observe these
             twist hair          this unit.                                                             aspects of your performance on at least
             using basic      2. You must practically demonstrate in your everyday work that            1 occasion.
             techniques          you have met the standard for plaiting and twisting hair using      2. However, you must prove to your
                                 basic techniques.                                                      assessor that you have the necessary
                              3. Your assessor will observe your performance on at least 3              knowledge, understanding and skills to
                                 occasions which must include observation of:                           be able to perform competently in
                                       - a minimum of 5 cornrows                                        respect of all the items in this range.
                                                                                                        *skills or knowledge of the outstanding
                                       - a single French plait                                          range can be demonstrated through any
                                       - a series of small two strand twists covering a minimum of      form of portfolio of evidence:
                                       25% of the head.                                                 o Projects
                                                                                                        o Observed work
                              4. From the range, you must show that you have:                           o Witness statements
                              - used all the types of products                                          o Audio-visual media
                              - created all the types of plaits and twists.                             o Evidence of prior learning or
                                                                                                            attainment
                                                                                                        o Written questions
                              5 However, you must prove to your assessor that you have the              o Oral questions
                              necessary knowledge,                                                      o Assignments
                                                                                                        o Case studies
                              understanding and skills to be able to perform competently in
                                                                                                        o Professional discussion
                              respect of all the items in this range.
                              * skills or knowledge of the outstanding range can be
                              demonstrated through any form of a portfolio of evidence:
                                   o   Projects
                                   o   Observed work
                                   o   Witness statements
                                   o   Audio-visual media
                                   o   Evidence of prior learning or attainment
                                   o   Written questions

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                   o   Oral questions
                                   o   Assignments
                                   o   Case studies
                                   o   Professional discussion

 110         Assist with      1. Simulation is not allowed for any performance evidence within    1. Your Assessor will observe these
             perming             this unit.                                                          aspects of your performance on at least
             services         2. You must practically demonstrate in your everyday work that         1 occasion.
                                 you have met the standard for assisting with perming services.   2. However, you must prove to your
                              3. Your Assessor will observe these aspects of your                    assessor that you have the necessary
                                 performance on at least 2 occasions.                                knowledge, understanding and skills to
                              4. However, you must prove to your assessor that you have the          be able to perform competently in
                                 necessary knowledge, understanding and skills to be able to         respect of all the items in this range.
                                 perform competently in respect of all the items in this range.      *skills or knowledge of the outstanding
                              * skills or knowledge of the outstanding range can be                  range can be demonstrated through any
                              demonstrated through any form of a portfolio of evidence:              form of portfolio of evidence:
                                                                                                     o Projects
                                   o   Projects                                                      o Observed work
                                   o   Observed work                                                 o Witness statements
                                   o   Witness statements                                            o Audio-visual media
                                   o   Audio-visual media                                            o Evidence of prior learning or
                                   o   Evidence of prior learning or attainment                          attainment
                                   o   Written questions                                             o Written questions
                                   o   Oral questions                                                o Oral questions
                                   o   Assignments                                                   o Assignments
                                   o   Case studies                                                  o Case studies
                                   o   Professional discussion                                       o Professional discussion

 212         Remove hair      1.  Simulation is not allowed for any performance evidence within   1. Your Assessor will observe these
             extensions          this unit.                                                          aspects of your performance on at least
                              2. You must practically demonstrate in your everyday work that         1 occasion.
                                 you have met the standard for removing hair extensions.          2. However, you must prove to your
                              3. Your assessor will observe your performance on at least 2           assessor that you have the necessary
                                 occasions.                                                          knowledge, understanding and skills to
                              4. From the range, you must show that you have:                        be able to perform competently in
                                   - used 2 out of the 4 types of tools and products                 respect of all the items in this range.

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                   - removed both types of extensions.                                 *skills or knowledge of the outstanding
                              5. However, you must prove to your assessor that you have the            range can be demonstrated through any
                              necessary knowledge, understanding and skills to be able to              form of portfolio of evidence:
                              perform competently in respect of all the items in this range.           o Projects
                                                                                                       o Observed work
                              * skills or knowledge of the outstanding range can be                    o Witness statements
                              demonstrated through any form of a portfolio of evidence:                o Audio-visual media
                                   o Projects                                                          o Evidence of prior learning or
                                   o Observed work                                                         attainment
                                   o Witness statements                                                o Written questions
                                   o Audio-visual media                                                o Oral questions
                                   o Evidence of prior learning or attainment                          o Assignments
                                   o Written questions                                                 o Case studies
                                   o Oral questions                                                    o Professional discussion
                                   o Assignments
                                   o Case studies
                                   o Professional discussion
 218         Assist with      1.    Simulation is not allowed for any performance evidence within   1. Your Assessor will observe these
             shaving               this unit.                                                          aspects of your performance on at least
             services         2.   You must practically demonstrate in your everyday work that         1 occasion.
                                   you have met the standard for removing hair extensions.          2. However, you must prove to your
                              3.    Your assessor will observe your performance on at least 2          assessor that you have the necessary
                                   occasions.                                                          knowledge, understanding and skills to
                              4.   From the range, you must show that you have:                        be able to perform competently in
                                   - used 2 out of the 4 types of tools and products                   respect of all the items in this range.
                                                                                                       *skills or knowledge of the outstanding
                                   - removed both types of extensions.                                 range can be demonstrated through any
                              5. However, you must prove to your assessor that you have the            form of portfolio of evidence:
                              necessary knowledge, understanding and skills to be able to              o Projects
                              perform competently in respect of all the items in this range.           o Observed work
                                                                                                       o Witness statements
                              * skills or knowledge of the outstanding range can be                    o Audio-visual media
                              demonstrated through any form of a                                       o Evidence of prior learning or
                              portfolio of evidence:                                                       attainment
                                   o   Projects                                                        o Written questions
                                   o   Observed work                                                   o Oral questions
                                   o   Witness statements                                              o Assignments
                                   o   Audio-visual media                                              o Case studies

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                 o   Evidence of prior learning or attainment                       o   Professional discussion
                                 o   Written questions
                                 o   Oral questions
                                 o   Assignments
                                 o   Case studies
                                 o   Professional discussion
 6008-02 – Level 2 NVQ Diploma in Hairdressing

 Unit        Unit title       Current evidence requirements                                      Adaption requirements
 number

 Mandatory

 201         Style and        1. Simulation is not allowed for any performance evidence within   1. Your Assessor will observe these
             finish hair         this unit.                                                         aspects of your performance on at least
                              2. You must practically demonstrate in your everyday work that        1 occasion.
                                 you have met the standard for styling and finishing hair.       2. However, you must prove to your
                              3. Your Assessor will observe your performance on at least 4          assessor that you have the necessary
                                 occasions, each on different clients.                              knowledge, understanding and skills to
                              4. From the range, you must show that you have:                       be able to perform competently in
                                                                                                    respect of all the items in this range.
                                     -       used 4 out of the 7 products                           *skills or knowledge of the outstanding
                                     -       used both the types of heated styling equipment        range can be demonstrated through any
                                                                                                    form of portfolio of evidence:
                                     -       styled all hair lengths                                o Projects
                                     -       used all the blow drying tools and equipment           o Observed work
                                     -       taken into account all the factors                     o Witness statements
                                                                                                    o Audio-visual media
                                     -       produced all the blow dry finishes                     o Evidence of prior learning or
                                     -       given all advice and recommendations                       attainment
                                                                                                    o Written questions
                              5. However, you must prove to your assessor that you have the         o Oral questions
                              necessary knowledge, understanding and skills to be able to
                                                                                                    o Assignments
                              perform competently in respect of all the items in this range.
                                                                                                    o Case studies
                                                                                                    o Professional discussion
                              * skills or knowledge of the outstanding range can be
                              demonstrated through any form of a portfolio of evidence:
                                 o   Projects

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                 o Observed work
                                 o Witness statements
                                 o Audio-visual media
                                 o Evidence of prior learning or attainment
                                 o Written questions
                                 o Oral questions
                                 o Assignments
                                 o Case studies
                                 o Professional discussion
 202         Set and          1. Simulation is not allowed for any performance evidence within    1. Your Assessor will observe these
             dress hair          this unit.                                                          aspects of your performance on at least
                              2. You must practically demonstrate in your everyday work that         1 occasion.
                                 you have met the standard for setting and dressing hair.         2. However, you must prove to your
                              3. Your Assessor will observe your performance on at least 4           assessor that you have the necessary
                                 occasions on 4 different clients. At least one of the               knowledge, understanding and skills to
                                 observations must be of a set using rollers secured with pins.      be able to perform competently in
                              4. From the range, you must show that you have:                        respect of all the items in this range.
                                                                                                     *skills or knowledge of the outstanding
                                     - used 4 out of the 8 products                                  range can be demonstrated through any
                                     - used all the types of tools and equipment                     form of portfolio of evidence:
                                                                                                     o Projects
                                     - used 3 out of 5 the setting techniques                        o Observed work
                                     - taken into account all factors                                o Witness statements
                                     - used all the sectioning and winding techniques                o Audio-visual media
                                                                                                     o Evidence of prior learning or
                                     - used all the dressing techniques and created all the              attainment
                                     effects                                                         o Written questions
                                     -given all advice and recommendations,                          o Oral questions
                                                                                                     o Assignments
                              5. However, you must prove to your assessor that you have the
                                                                                                     o Case studies
                              necessary knowledge, understanding and skills to be able to
                                                                                                     o Professional discussion
                              perform competently in respect of all the items in this range.

                              * skills or knowledge of the outstanding range can be
                              demonstrated through any form of a portfolio of evidence:
                                 o   Projects
                                 o   Observed work
                                 o   Witness statements
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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                   o   Audio-visual media
                                   o   Evidence of prior learning or attainment
                                   o   Written questions
                                   o   Oral questions
                                   o   Assignments
                                   o   Case studies
                                   o   Professional discussion

 203         Cut hair         1.  Simulation is not allowed for any performance evidence within     1.Your Assessor will observe these aspects
             using basic         this unit.                                                         of your performance on at least 3
             techniques       2. You must practically demonstrate in your everyday work that        occasions.
                                 you have met the standard for cut hair using basic techniques.
                                                                                                    2. From the range, you must show that you
                              3. Your Assessor will observe your performance on at least 6          have covered:
                              occasions. These looks must include:
                                                                                                        o   One length
                                       - a one length above the shoulder                                o   Uniform layer
                                       - a short graduation incorporating the use of scissor over       o   Short graduation
                                       comb.                                                        3. However, you must prove to your
                              4. From the range, you must show that you have:                       assessor that you have the necessary
                              - adapted your cutting techniques to take into account the factors    knowledge, understanding and skills to be
                                                                                                    able to perform competently in respect of all
                              - achieved all the looks                                              the items in this range.
                              - used all the cutting techniques                                     *skills or knowledge of the outstanding
                              - given all the advice and recommendations                            range can be demonstrated through any
                                                                                                    form of portfolio of evidence:
                                                                                                    o   Projects
                              5 However, you must prove to your assessor that you have the          o   Observed work
                              necessary knowledge, understanding and skills to be able to           o   Witness statements
                              perform competently in respect of all the items in this range.        o   Audio-visual media
                                                                                                    o   Evidence of prior learning or attainment
                              * skills or knowledge of the outstanding range can be                 o   Written questions
                              demonstrated through any form of a portfolio of evidence:             o   Oral questions
                                                                                                    o   Assignments
                                   o   Projects                                                     o   Case studies
                                   o   Observed work                                                o   Professional discussion
                                   o   Witness statements

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Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                 o Audio-visual media
                                 o Evidence of prior learning or attainment
                                 o Written questions
                                 o Oral questions
                                 o Assignments
                                 o Case studies
                                 o Professional discussion
 204         Colour and       1. Simulation is not allowed for any performance evidence within   1. Your Assessor will observe these
             lighten hair        this unit.                                                         aspects of your performance on at least
                              2. You must practically demonstrate in your everyday work that        2 occasions.
                                 you have met the standard for colour and lighten hair.          2. One of the observations must cover an
                              3. Your Assessor will observe your performance on at least 4          application of woven highlights and/or
                                 occasions, each on different clients. At least one of the          lowlights on a full head
                                 observations must cover an application of woven highlights      3. However, you must prove to your
                                 and/or lowlights on a full head                                    assessor that you have the necessary
                              4. From the range, you must show that you have:                       knowledge, understanding and skills to
                                                                                                    be able to perform competently in
                                     - used 4 of the 5 types of products                            respect of all the items in this range.
                                     - carried out all the tests                                    *skills or knowledge of the outstanding
                                                                                                    range can be demonstrated through any
                                     - taken into account all the factors                           form of portfolio of evidence:
                                     - used 4 of the 5 colouring and lightening techniques          o Projects
                                     - given all the advice and recommendations.                    o Observed work
                                                                                                    o Witness statements
                                                                                                    o Audio-visual media
                              5 However, you must prove to your assessor that you have the          o Evidence of prior learning or
                              necessary knowledge, understanding and skills to be able to               attainment
                              perform competently in respect of all the items in this range.        o Written questions
                                                                                                    o Oral questions
                                                                                                    o Assignments
                              * skills or knowledge of the outstanding range can be                 o Case studies
                              demonstrated through any form of a portfolio of evidence:             o Professional discussion
                                 o   Projects
                                 o   Observed work
                                 o   Witness statements
                                 o   Audio-visual media
                                 o   Evidence of prior learning or attainment
                                 o   Written questions

                                                                            33
Guidance for assessment approaches - in relation to Covid-19 for Summer 2020

                                 o Oral questions
                                 o Assignments
                                 o Case studies
                                 o Professional discussion
 205         Advise and       1. Simulation is not allowed for any performance evidence within     1. Your Assessor will observe these
             consult with        this unit.                                                           aspects of your performance on at least
             clients          2. You will need to demonstrate in your everyday work that you          1 occasion.
                                 have met the standard for developing client consultancy skills.   2. However, you must prove to your
                              3. Your Assessor will observe these aspects of your                     assessor that you have the necessary
                                 performance as part of all technical observations and will be        knowledge, understanding and skills to
                                 recorded on at least 5 occasions. These recorded                     be able to perform competently in
                                 observations must cover different technical units.                   respect of all the items in this range.
                              4. From the range statement, you must show you:                         *skills or knowledge of the outstanding
                                                                                                      range can be demonstrated through any
                                 -   have consulted with new and regular clients                      form of portfolio of evidence:
                                 -   have used all the means of identifying clients’ wishes           o Projects
                                 -   have adapted your advice to take into account the factors        o Observed work
                                     limiting or affecting services                                   o Witness statements
                                 -   have identified or can describe the problems.                    o Audio-visual media
                                 -   have taken into account all hair characteristics                 o Evidence of prior learning or
                                 -   used 3 of the 4 classifications                                      attainment
                                 -   given all the advice and recommendations                         o Written questions
                                                                                                      o Oral questions
                                                                                                      o Assignments
                              5 However, you must prove to your assessor that you have the            o Case studies
                              necessary knowledge, understanding and skills to be able to             o Professional discussion
                              perform competently in respect of all the items in this range.

                              * skills or knowledge of the outstanding range can be
                              demonstrated through any form of a portfolio of evidence:
                                 o   Projects
                                 o   Observed work
                                 o   Witness statements
                                 o   Audio-visual media
                                 o   Evidence of prior learning or attainment
                                 o   Written questions
                                 o   Oral questions
                                 o   Assignments
                                                                           34
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