Candidate Brief General Manager People & Culture Multicultural Community Services Geelong Inc 26 July 2021
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Candidate Brief
General Manager People & Culture
Multicultural Community Services Geelong Inc
26 July 2021
1
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
The Role
POSITION TITLE General Manager People & Culture
Multicultural Community Services Geelong Inc (MCSG)
DATE 26 July 2021
REPORTS TO This role is a direct report to the Chief Executive Officer
EXECUTIVE TEAM This role is a member of the MCSG Executive Team
TENURE This is an ongoing position
TIME FRACTION This is a full-time position
MCSG will also consider applicants who prefer an 8 or 9 day
fortnight
EMPLOYMENT The employment contract will provide more favourable
CONTRACT overall terms and conditions than the Social,
Community, Home Care and Disability Services Award
Current employees of Diversitat or MACS who transfer
employment to MCSG will maintain continuity of service and
their leave entitlements will transfer from Diversitat or MACS
to MCSG.
REMUNERATION The position will receive a Total Remuneration Package
comprised of a base salary plus 10% superannuation.
MCSG employees can also access salary packaging
PROBATION 6 months
Not applicable for MACS or Diversitat employees who
have been employed for at least 6 months, and who are
transferring to MCSG
Candidate Brief – General Manager, People & Culture
Authorised by Joy Leggo, CEO, MCSG
26 July 2021 2
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
LOCATION MCSG Corporate Office
12-14 Thompson Road, North Geelong, 3215 Victoria
Other MCSG locations as required from time to time
APPLICATION Applications are invited from interested internal and external
PROCESS candidates.
Interviews will be conducted in August.
After interviews are conducted, one or more candidates will
be invited to nominate three referees. No referees will be
contacted before interviews have been conducted. Written
references will not be used in the application process.
MCSG will undertake a number of pre-employment checks.
Refer to the Position Description.
CLOSING DATE Applications close on 16 August 2021
APPLICATIONS Applications should be submitted to Joy Leggo, Chief
Executive Officer, on JoyL@macs.org.au
ENQUIRIES In the first instance, enquiries should be directed to:
Graeme Howie
Merger Project Manager, MCSG
0417 544 703
graeme.howie@diversitat.org.au
Candidate Brief – General Manager People & Culture
Authorised by Joy Leggo, CEO, MCSG
26 July 2021 3
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
Features & Benefit
The features of this position include:
• newly merged organisation
• new role
• reports directly to CEO
• member of the Executive Team
• recognition of the important contribution HR can make with a ‘seat at the executive table’
• generalist HR leadership role
• leadership of staff and volunteer frameworks, policies, systems and processes
• attractive remuneration package
• new corporate facilities
• Geelong location.
The benefits of the position include an opportunity to:
• significantly impact the capacity, capability, leadership and culture of MCSG
• design, build, lead and evaluate the first HR strategic plan for MCSG
• contribute to the social impact of MCSG, with improved outcomes for members of multicultural
communities in the Greater Geelong region
• build social cohesion and inclusion in local communities
• leverage your contemporary HR professional expertise.
Candidate Brief – General Manager People & Culture
Authorised by Joy Leggo, CEO, MCSG
26 July 2021 4
The CEO
& Executive Team
CHIEF EXECUTIVE In 2021, the MCSG Board conducted a process to select and
OFFICER (CEO) appoint the Chief Executive Officer.
Joy Leggo was appointed CEO and commenced on Monday 3
May 2021.
Joy commenced with MACS as the inaugural CEO in 1994. Joy
holds a Master of Business Administration, is an Australian Institute
of Company Directors member, and has a Bachelor of Health
Administration. Community involvement includes Aged Care Services
Australia Divisional Councillor, and a previous Sirovilla Retirement
Village Board Chair.
EXECUTIVE TEAM MCSG is currently undertaking an organisational change process
STRUCTURE to establish its first Executive Team.
The new team will take effect from Monday 9 August 2021.
This role will be a member of the Executive Team.
Candidate Brief – General Manager People & Culture
Authorised by Joy Leggo, CEO, MCSG
26 July 2021 5
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
ORGANISATION
STRUCTURE
APPENDIX: MCSG ORGANISATION STRUCTURE
MULTICULTURAL COMMUNITY SERVICES
GEELONG INC
(MCSG) BOARD
1 independent Founding Chair (15 Directors)
CHIEF EXECUTIVE
OFFICER
MARKETING &
THE PULSE
EVENTS
EXECUTIVE
ASSISTANT
GENERAL
GENERAL GENERAL GENERAL GENERAL
MANAGER GENERAL GENERAL GENERAL
MANAGER MANAGER MANAGER MANAGER
SETTLEMENT & MANAGER MANAGER MANAGER
SKILLS & COMMUNITY AGED PEOPLE & QUALITY, RISK &
COMMUNITY RESIDENTIAL INFRASTRUCTURE FINANCE
DEVELOPMENT & DISABILITY CULTURE COMPLIANCE
SUPPORT
DELIVERING THE ORGANISATION PURPOSE SUPPORTING THE ORGANISATION PURPOSE
MCSG Organisation Structure July 2021
OUR PURPOSE Provide innovative services to support, care for
and celebrate culturally diverse individuals through their
life journey
OUR VISION Empowering diverse individuals and communities to
reach their full potential
OUR VALUES Inclusion
Integrity
Sustainability
Kindness
Candidate Brief – General Manager People & Culture
Authorised by Joy Leggo, CEO, MCSG 6
26 July 2021
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
The Organisation
MULTICULTURAL MCSG was incorporated in the State of Victoria on 10 December
COMMUNITY 2020, as a result of a merger between the Geelong Ethnic
SERVICES Communities Council Inc (trading as Diversitat), and Multicultural
GEELONG INC Aged Care Services Geelong Inc (MACS).
Both Boards approved the decision to merge in November 2020,
viewing the change as a combination of two equal organisations and
emphasising positivity, cohesion and collaboration. The decision
followed formal approval from a Special General Meeting of
Diversitat affiliated communities.
The merger is designed to leverage the history, expertise and
resources of Diversitat and MACS as two of the Geelong region’s
largest and longest serving multicultural organisations.
MCSG will maintain and expand services and provide a stronger
voice for multicultural communities in Greater Geelong, combining 70
years of knowledge and experience from the two organisations.
In January 2021, the Board commenced discussions on the
development of the initial MCSG Strategic Plan.
DIVERSITAT Diversitat, also known as Geelong Ethnic Communities Council, is a
registered charity and a not-for-profit community service organisation.
Established in 1976, Diversitat has a core set of services and
business operations that support the multicultural communities in the
region, with an emphasis on building social justice.
First known as the Geelong Migrant Resource Centre and later
the Geelong Ethnic Communities Council, the change in name
to Diversitat occurred in 2005. This reflects the broader diversity
of services offered across a wider geographical area.
Diversitat offers services in settlement, community development,
youth services, aged support, training and education, as well as arts
and events.
It also manages The Pulse Community Radio and the Belmont Oppe Shoppe.
Candidate Brief – General Manager People & Culture 7
Authorised by Joy Leggo, CEO, MCSG
26 July 2021
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
MACS MACS was established in 1994, with the support of Geelong Ethnic
Communities Council (GECC). The dream of providing respectful care
services to the aging culturally and linguistically diverse community
took its first step with the opening of the Geelong Multicultural Hostel.
The hostel operated successfully for 10 years before Mary Costa
House - a high care facility - was constructed on the same site.
With the goal of creating a model of care termed ‘Invisible Walls’ that
accommodates the aging transition with minimal stress and disruption
to residents, MACS opened Bella Chara in 2009, adding a 60-bed
supported residential facility to its services. MACS also added
independent living units, palliative care, dementia specific care,
respite care, privately funded home services and home care.
LEGAL STRUCTURE The Diversitat and MACS governing bodies decided that MCSG
should be established as a new and separate entity.
The decision to appoint an initial independent Chair who was not a
governance member from either Diversitat or MACS reflects a good
faith commitment from both organisations to approach the merger as
two equal organisations.
To enable commencement of planning for MCSG, Spiro Fatouros was
appointed as Interim Chair, and Linda Sydor-Petkovic as Interim
Secretary. Both Spiro and Linda will step down from these MCSG
Board leadership roles once the new Chair and Secretary are
appointed.
MCSG was established as an incorporated association in Victoria. It
has Australian Securities and Investments Commission (ASIC) and
Consumer Affairs Victoria (CAV) registrations and is registered with
the Australian Charities and Not-for-profits Commission (ACNC).
Both Diversitat and MACS are progressively rolling their operations
into the newly established incorporated entity, which will hold new
registrations and transferring registrations (where possible) to
undertake the activities of Diversitat and MACS.
Candidate Brief – General Manager People & Culture
Authorised by Joy Leggo, CEO, MCSG
26 July 2021 8
MULTICULTURAL COMMUNITY SERVICES GEELONG INC.
STRATEGIC Major influences on the strategic direction and priorities for
CONTEXT MCSG include:
• changes in the nature of work and community service
delivery, as a result of the emerging impacts of COVID-19
within Australia and globally
• trends in Australia related to social cohesion, income security,
and government and community support
• recommendations from the Royal Commission into Aged Care
Quality and Safety
• growing competition in the community services and aged
care sectors, including from for-profit o ganisations
• growing demand for community services and aged care,
including high quality, culturally appropriate services in the
Geelong region
• increasing trend for people ageing in their own home, with
access to on-demand in-home support services, and
residential care for shorter stays with more complex clinical
needs
• the significant impact that the humanity of carers, quality of
leadership and contemporary management systems have
on the sustainability of community service organisations and
aged care providers
• impacts of the shift towards consumer centred care and
choice, rather than block funding contracts with governments
2021 STRATEGIC The MCSG Board has identified the main strategic priorities
PRIORITIES for 2021,which are centred on:
• building community engagement and enhanced social impact
• developing leadership, culture and capability
• designing agile, effective and efficient business processes
and systems
• growing the financial sustainability of the organisation.
Candidate Brief – General Manager People & Culture
Authorised by Joy Leggo, CEO, MCSG
26 July 2021 9You can also read
