CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe

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CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
CEE Fintech Atlas 2018
Exclusive insights into 19 fintech
ecosystems in Central and Eastern Europe
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
Dear readers and interested people
of the fintech ecosystem,
If you think of European fintech centres, then London,       As RBI has always seen itself as a builder of bridges to
Berlin and Stockholm are probably the first places that      the CEE Region, such activities are part of our company
come to mind. And if you look eastwards you might            DNA. When the Iron Curtain fell thirty years ago,
also consider the Baltic States. But did you know that       we played a pioneering role in building a modern
there is a very lively fintech scene in Bulgaria or that     banking system and transforming planned economies
Belarus is making great efforts to take a leading role       into market economies. In 2019 we are playing the
in the field of cryptocurrencies? And did you know           role of bridge builder again by, for example, bringing
that the digital penetration rate in the Czech Republic,     together Western European fintechs and CEE banks,
Slovakia, Poland, Slovenia, Croatia and Russia is close      and vice versa. But the market and, hence, this role is
to or greater than the rate in global emerging markets       very different today. The CEE Region has caught up
such as China or Turkey? These and many more                 enormously over the past three decades and has a
nuggets of information can be found in this brand new        well-educated, digitally sophisticated population. Our
“CEE Fintech Atlas” that we have produced to offer           current role is therefore less about development than
you a useful overview of the state of fintech ecosystems     about helping our clients and partners to overcome
across the CEE Region.                                       local regulatory, linguistic and cultural barriers. To
                                                             quote Mark Twain: History does not repeat itself,
Please bear in mind that, as CEE is a geographical           but it rhymes.
umbrella term for a very heterogeneous region, it is
worth looking at each country individually. Some CEE         I wish you an interesting read!
countries already have very well developed fintech
ecosystems whereas others are still in the starting
blocks. At Raiffeisen Bank International (RBI) we play
a very active role in fostering these ecosystems. In
2017 we launched “Elevator Lab”, the largest fintech
partnership program in the CEE Region, in order to
meet current and future trends in the banking industry
and to satisfy the evolving digital needs of consumers
in cooperation with fintechs. In 2018 we founded
“Elevator Ventures” as a logical complement to Elevator
Lab. In its role as RBI’s corporate venture capital entity
Elevator Ventures focuses on strategic direct investments
in later-stage fintechs, co-investments with partner
investors and investments in VC funds – all in close         Johann Strobl
cooperation with Elevator Lab.                               CEO, Raiffeisen Bank International
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
Partners

           A BCG Company
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
05

Table of contents

Albania                                                    7
Austria                                                    8
Baltic States                                              10
Belarus                                                    16
Bosnia and Herzegovina                                     17
Bulgaria                                                   18
Croatia                                                    21
Czech Republic                                             22
Elevator Lab in CEE                                        24
Hungary                                                    26
Kosovo                                                     29
Poland                                                     30
Romania                                                    32
Russia                                                     34
Serbia                                                     37
Slovakia                                                   38
Turkey                                                     40
Ukraine                                                    42
Digital leaders                                            44
About Raiffeisen Bank International                        47

All figures in this report displayed in Euro (€).
For transactions quoted in other currencies, conversion rates at the time of announcement
were used.

Please notice the RBI Disclaimer:
www.rbinternational.com/disclaimer
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
7

                                                                                Skanderbeg monument and Albanian flag at Skanderbeg square, Albania

Spotlight Albania
Although there is a developing and innovative startup                               development companies have been eligible for tax relief
scene in Albania most of the country’s fintechs are still at                        since January 2019. (Co-)funded incubator programs
the early, seed financing stage. However, there are also                            (Oficina) for early stage startups including fintechs have
a small number of more advanced startups, particularly                              been established by a number of institutions such as the
in the payment sector. The development of these and                                 Harry Fultz Institute in Tirana. Albania’s universities, on
future fintech startups is expected to be encouraged                                the other hand, have yet to become directly involved in
over the medium term by the incorporation of PSD2 into                              such initiatives.
Albanian law by the Central Bank. The highlights for the
fintech sector in 2018 included a number of innovation                              The principal fintech transactions carried out during
festivals and the local Elevator Lab Challenge, the fintech                         2018 involved joint projects between banks and fintechs
program of Raiffeisen Bank.                                                         related to the launch of a range of products or services
                                                                                    on the market. These included Raiffeisen’s cooperation
The biggest hurdle facing the sector is the lack of                                 with MPay – whose mobile app KUIK offers an instant
financing. In the absence of more advanced tools                                    payment solution – and with Symmetric, the winner of
most current fintech startups have been financed either                             the local Elevator Lab Challenge.
(privately) by their founders or via corporate loans.
There are also some private VC funds of which SC                                    As an emerging economy with a young population,
Ventures is one of the more prominent.                                              Albania clearly faces a series of challenges – but it also
                                                                                    offers enormous potential for development in such
A fragmented series of state initiatives is seeking to support                      innovative areas as the fintech sector.
the innovation and startup scene. For example, software

          Country data                                                               Total bank assets (€ Bn)                                             10
                                                                                      Total bank assets / GDP (%)                                          93
 Population (M)                                                           2.9         Account ownership (% of population)                                  40
 GDP total (€ Bn)                                                         14          Debit card ownership (% of population)                               27
 GDP per capita (€, at PPP)                                            11,425         Internet usage (% of population)                                     66
 GDP growth (%)                                                           4.0         Usage of internet to pay bills (% of population)                     2
 Official currency                                                        ALL         Send/received digital payments (% of population)                     29
 Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                  Latest available data as of 2017/2018
 Data for 2018, estimates                                                             Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
8

                                                               View of Vienna financial district cityscape with Danube river, Austria

Spotlight Austria
Austria’s fintech scene has been enjoying increasing           One of the biggest boosts to the fintech ecosystem
recognition over the past few years. The most significant      came from the announcement by the UNIQA Group,
developments in 2018 were unquestionably the growth            Speedinvest and RBI of a total investment of up to €50M
in the level of financing available to fintech companies       in Europe’s fintech growth phase. The objective of this is
during funding rounds and the greater degree of                to support promising growth in the late seed phase and
cooperation between players. In April 2018 The Federal         by ‘Series A’ companies.
Ministry of Finance convened a Fintech Advisory Board
whose role is to promote ‘growth through regulation’ as a      Universities are also devoting more attention to the fintech
means of safeguarding standards on the emerging markets        sector. Vienna University of Economics and Business
for digitised financial services, ICOs and cryptocurrencies.   established a new Research Institute for Cryptoeconomics
                                                               in 2018. And co-working spaces – such as weXelerate
The Financial Market Authority (FMA) has established a         and Talent Garden in Vienna and Tabakfabrik in Linz –
fintech contact point with a view to creating transparency     have been established across the country as a means of
and clarity as well as fostering growth in the sector.         bringing together startups and established companies.
Recently published plans for the creation of a fintech
regulatory sandbox have been and are another positive          The numerous Austrian fintechs that successfully expanded
sign of a fintech-friendly regulatory environment.             their business internationally and raised new rounds of
                                                               venture capital in 2018 included Bluecode and cashpresso.
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
9

            Size                                                                                        Funding trends

            # of active local                          Cumulative funding                      €15M
                fintechs                                     2008-2018

                                                                                                                       12.1M
    2+2+92134206 2+1+29133421
                                                                                                                       9.8M
                     6%    2% 2%                                     2%1%
            6%                         9%                                                      €10M
                      5    2 2                         21%
                 5                 8

                                                                                     29%

                                                                                                                                                                              6M
20%    17
                      87                                       € 29M
                                            18   21%

                                                                                                                                                                              3.3M
                                                                                               €5M

                                                                                                                                                   1.8 M

                                                                                                                                                                 4.2M
                                                                                                                                                   71K

                                                                                                                                                                              1.2M 1.5M
                                                       34%

                                                                                                                                     2.6M
                      30                                                          13%

                                                                                                            430K

                                                                                                                       2.2M

                                                                                                                                                   1.7M
                     34%
                                                                                                  0
                                                                                                           2013      2014         2015          2016           2017         2018

    Insurance               Corporate Banking           Capital Markets           Technology

    Retail Banking          SME Banking                 Wealth Management         Support                    Debt        Seed/Angel           Series A          Not disclosed

            Top VC investors                                                                              Top fintech companies
Investor                                                          # of investment              Company               Description                                        Funding (€)
Speedinvest                                                                 7                                       Austria-based online platform for investment
                                                                                               wikifolio            strategies
                                                                                                                                                                             7.6M
Livag GmbH                                                                  4                                       Global RegTech platform for audit-proof
                                                                                               Kompany              KYC & UBO
                                                                                                                                                                             6.2M
AC & Friends GmbH                                                           4
                                                                                               Cashpresso           Offers a mobile first. revolving line of credit              6M
Floor13                                                                     3
                                                                                                                    Customer loyalty and retention programs
                                                                                               Smart Engine                                                                  3.2M
Reimann Investors                                                           3                                       from Smart Engine

DvH Ventures                                                                2                  DaoPay               Offers micropayment solutions                            1.9M
                                                                                                                    Loan platform for SMEs and is currently
Arax Capital Partners                                                       2                  Finnest              active in the DACH region
                                                                                                                                                                                 1M

i5invest                                                                    2                  PrimeCROWD
                                                                                                                    Startup-investor network that matches
                                                                                                                                                                             970K
                                                                                                                    high-profile investors with selected startups
Lang & Schwarz                                                              2
                                                                                               bsurance GmbH        InsurTech startup                                        554K
AWS Double Equity                                                           2                                       Crowdinvesting platform for start-ups and
                                                                                               Conda                SME
                                                                                                                                                                             526K
Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Austria. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

            Country data                                                                      Total bank assets (€ Bn)                                                       849
                                                                                               Total bank assets / GDP (%)                                                      219
Population (M)                                                                     8.8         Account ownership (% of population)                                                 98
GDP total (€ Bn)                                                                  386          Debit card ownership (% of population)                                              90
GDP per capita (€, at PPP)                                                      44,221         Internet usage (% of population)                                                    87
GDP growth (%)                                                                     2.7         Usage of internet to pay bills (% of population)                                     52
Official currency                                                                 EUR          Send/received digital payments (% of population)                                    96

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                            Latest available data as of 2017/2018
Data for 2018, estimates                                                                       Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
CEE Fintech Atlas 2018 - Exclusive insights into 19 fintech ecosystems in Central and Eastern Europe
10

                                                                            Modern business financial district, Tallinn, Estonia

Spotlight Baltic States
The ideal environment for young fintech companies           Startup Estonia provides training for startups and seeks
combines a dynamic fintech scene with a digitally open      to both attract foreign investors and educate local ones
society. This applies to all the Baltic States.             while an e-residency program launched in 2014 aims to
                                                            register ten million e-residents by 2025. The country also
Lithuania is making major strides towards its goal to be    intended to issue the first cryptocurrency, although plans
Europe’s most fintech-friendly country. The regulatory      for the Estcoin were put on hold in mid-2018. Despite
sandbox set up by the Financial Conduct Authority in        this, however, Estonia remains a hotbed for ICOs with
2017 allows startups to test innovative products in a       the €323M raised in the first six months of 2018 putting
protected environment. The Central Bank’s newcomer-         the country 7th in the global ICO league table. And
friendly policies include a remote e-licensing system       Estonia has also started an ICO Expert Forum designed
that reduces the duration of the application process for    to improve regulation.
e-money and payment institution licenses to less than
three months (e.g. Revolut). For those looking to grow      The strength of Latvia’s financial sector means that the
their network, the 2018 FinTech Inn Conference attracted    expanding fintech scene has enormous growth potential
over 1,300 delegates, with this year’s turnout expected     in the country and is also starting to establish an
to be even larger. Finally, according to Vilius Šapoka,     international reputation. The Latvian Ministry of Economy
Minister of Finance of Lithuania, the fintech sector also   has also defined fintech as a priority sector and the
benefits from tax holidays for startups and corporate tax   country has a number of incubators and accelerators.
deductions equal to three times R&D spending.               The most important, Buildit, has already funded 70 firms.

The Estonian government’s support of fintechs should
ensure that the founders of TransferWise are soon joined
by further Estonians founding global fintech flagships.
11

Estonia
            Size                                                                                   Funding trends

                                                                                                                      13.7 M
            # of active local                       Cumulative funding                    €15M

                                                                                                                                    13 M

                                                                                                                                                                               13 M
                fintechs                                  2008-2018

    5+1+224361769 15+28+249
                                                                                                                      12M

                                                                                                                                    4.49M

                                                                                                                                                                               10.76M
                10%        5% 1%                           9%

                                                                                                      8.98 M
                                   2%                                    15%
       6%        10        5 1
                               2                                                          €10M
            6                                      24%

                                                                                                       7.56M 1.3M

                                                                                                                                                    6.7 M
                                             24%

                                                                                                                                                                 6.5 M
                                                                                                                                    4.45M
                                        25

                     104
17%
                                                            € 62M
       18

                                                                                                                                                    2.36M

                                                                                                                                                                 6.27M
                                                                                  27%     €5M

                                                                                                                                                    4.36M
                                                                                                                                    4.1M
                      37

                                                                                                                                                                               2.27M
                      36%                                 24%

                                                                                                       113K

                                                                                                                                                                 265K
                                                                                                                      1.7M
                                                                                              0
                                                                                                    2013            2014          2015             2016       2017           2018
    Insurance           Corporate Banking            Capital Markets         Technology

    Retail Banking      SME Banking                  Wealth Management       Support                      Debt          Seed/Angel            Series A          Not disclosed

            Top VC investors                                                                       Top fintech companies
Investor                                                        # of investment           Company                   Description                                          Funding (€)
Startup Wise Guys                                                      2                                            Credit solutions to consumers and
                                                                                          Aasa global               businesses
                                                                                                                                                                             12.1M
3TS Capital Partners                                                   2                  Megion Research           Designs and creates solutions for bitcoin
                                                                                                                                                                              9.9M
NFX                                                                    1                  & Development             infrastructure

                                                                                                                    Global startup rating, tracking and funding
Self                                                                   1                  Funderbeam                platform
                                                                                                                                                                              9.3M

Y Combinator                                                           1                                            Helps to monetize virtual goods and
                                                                                          Fortumo                   premium features in apps
                                                                                                                                                                              7.6M
Ace Ventures                                                           1
                                                                                          Veriff                    Online identity verification                              6.7M
Mosaic Ventures                                                        1                                            Global platform for cross-border investors
                                                                                          Bondora                   and borrowers
                                                                                                                                                                              5.8M
SV Angel                                                               1
                                                                                          Katana MRP                Manufacturing MRP System                                  2.1M
Karma Ventures                                                         1
                                                                                                                    AI platform for investment and personal
                                                                                          Raison                    finance
                                                                                                                                                                              876K
Selected Top VC investors ranked by number of investment in local fintechs from           SigmaCapital
2008-2018. Lowest category ranked by date of investments.                                                           Loans, Guarantees & Leasing                               489K
                                                                                          OÜ
                                                                                                                    Cross-border marketplace for short- and
                                                                                          EstateGuru                mid-term property loans
                                                                                                                                                                              298K

Sources: Tables include fintechs headquatered in Estonia. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

            Country data                                                                 Total bank assets (€ Bn)                                                                26
                                                                                          Total bank assets / GDP (%)                                                          108
Population (M)                                                                 1.3        Account ownership (% of population)                                                     98
GDP total (€ Bn)                                                               25         Debit card ownership (% of population)                                                  92
GDP per capita (€, at PPP)                                                 24,760         Internet usage (% of population)                                                        88
GDP growth (%)                                                                 3.5        Usage of internet to pay bills (% of population)                                        72
Official currency                                                              EUR        Send/received digital payments (% of population)                                        95

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                       Latest available data as of 2017/2018
Data for 2018, estimates                                                                  Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
12

     Quay of Daugava River in Riga, Latvia
13

Latvia
           Size                                                                                   Funding trends

                                                                                                                                                                      302.9 M
           # of active local                   Cumulative funding                       €300M

                                                                                                                                                                                2M
                                                                                                                                                               948K
                                                                                                                                                                      145K
               fintechs                               2008-2018

    2+2+560196 98+1+
                                                                                                                                                   164.2 M

                                                                                                                                                                      299.8M
                    6% 2% 2% 4%                            1% 1%

                                                                                                              155.7 M
           6%
                     3   11
                3
                              2                                                         €200M

                                                                                                                                                   7.7 M
                                                                                                              224K

                                                                                                                                           6.4 M
19%    9

                                                                                                              155.4M
                      48                               € 695M

                                                                                                                                                   150M
                                                                                                                                 41.5 M
                                                                                        €100M
                                  29

                                                                                                                                 1.3M

                                                                                                                                                                                            8.2 M
                                       60%
                                                              98%

                                                                                                                                                                                            5.5M
                                                                                                                                 40.1M

                                                                                                                                                                                                    781K
                                                                                                                                                                                     1.9M
                                                                                              0
                                                                                                           2014                2015          2016                  2017               2018
    Insurance            Corporate Banking       Capital Markets           Technology

    Retail Banking       SME Banking             Wealth Management         Support                     Debt                Seed/Angel                   Series A                 Not disclosed

           Top VC investors                                                                       Top fintech companies
Investor                                                    # of investment              Company                        Description                                                   Funding (€)
TrustPay                                                             2                                                  Online and mobile consumer lending
                                                                                         4finance                       group
                                                                                                                                                                                             643.7M
Skillion Ventures                                                    2
                                                                                         Mogo Finance                   Non-bank car financing                                                     23.2M
FinHub Global                                                        2                   Mintos                         Online loan marketplace                                                      7.7M
Forgamer                                                             2                   Twino                          Peer-to-peer lending marketplace                                             7.7M
Inventure                                                            1                   Monify                         Unsecured online business loans                                              4.8M

Seedcamp                                                             1                   CloudPayments                  Advanced payment service                                                           3M
                                                                                         DoFinance                      Peer-to-peer lending platform - ROI 9%                                       2.1M
Tinkoff Bank                                                         1
                                                                                         Mobilly                        Transactions for Smart Cities                                                1.1M
Change Ventures                                                      1
                                                                                                                        Transaction analytics tools for banks and
                                                                                         Nordigen                                                                                                    882K
Alfa Finance Group                                                   1                                                  lenders

Nordea Startup Accelerator                                           1                   Monea                          Micropayment application                                                     811K

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Latvia. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

           Country data                                                                  Total bank assets (€ Bn)                                                                                         22
                                                                                          Total bank assets / GDP (%)                                                                                      51
Population (M)                                                               1.9          Account ownership (% of population)                                                                              93
GDP total (€ Bn)                                                              29          Debit card ownership (% of population)                                                                           86
GDP per capita (€, at PPP)                                               21,500           Internet usage (% of population)                                                                                 78
GDP growth (%)                                                               4.7          Usage of internet to pay bills (% of population)                                                                 58
Official currency                                                           EUR           Send/received digital payments (% of population)                                                                 84

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                       Latest available data as of 2017/2018
Data for 2018, estimates                                                                  Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
14

     Gediminas Tower in Vilnius city center, Lithuania
15

Lithuania
            Size                                                                                   Funding trends

            # of active local                       Cumulative funding                     €10M

                                                                                                                                                   8.5 M
                fintechs                                   2008-2018

    4+6+41335275 32+6+62
                                                                                                                                                   7.9M
                     5%   4%
            6%                     6%
                      4   3              4%
                 5             5
                                    3                                           32%

                                                                                                                                                                         5.9M
                                              14%
                                                                                           €5M

                                                                                                                3.9 M
                                         12

                      85                                     €18M
27%    23

                                                                                                                3.8M
                                                62%                             6%
                               30

                                   35%

                                                                                                                                                   184K
                                                                                                                                 336K

                                                                                                                                            403K

                                                                                                                                                                40K
                                                                                                                83K
                                                                                              0
                                                                                                           2013                2014           2015            2016      2017
    Insurance             Corporate Banking           Capital Markets         Technology

    Retail Banking        SME Banking                 Wealth Management       Support                    Debt              Seed/Angel                  Not disclosed

         Top VC investors                                                                          Top fintech companies
Investor                                                        # of investment            Company                      Description                                     Funding (€)
Entrée Capital                                                          2                  Alternative
                                                                                                                        Payment options for e-commerce                          11.7M
                                                                                           Payments
Blumberg Capital                                                        1                  Universa
                                                                                           Blockchain                   Blockchain platform                                       6M
Sequoia Capital                                                         1
                                                                                           Platform
Route 66 Ventures                                                       1                  WoraPay                      Mobile payments system                                  883K

EIT Digital                                                             1                  Dealoyal.com                 Cash back offer marketplace                             104K

Startupbootcamp                                                         1                  Spectro Coin                 All in one solution for virtual currencies               84K
                                                                                           Cflow                        E-accounting                                             63K
Wellington Management Group                                             1
                                                                                                                        B2B insurance claims collaboration
ApexFree                                                                1                  Claims Control               platform
                                                                                                                                                                                 41K

Nextury Ventures                                                        1                  Welltrado                    Alternative to the traditional banking system            21K

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Lithuania. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

         Country data                                                                     Total bank assets (€ Bn)                                                               19
                                                                                           Total bank assets / GDP (%)                                                            64
Population (M)                                                                 2.8         Account ownership (% of population)                                                    83
GDP total (€ Bn)                                                                45         Debit card ownership (% of population)                                                 56
GDP per capita (€, at PPP)                                                  24,920         Internet usage (% of population)                                                        81
GDP growth (%)                                                                 3.6         Usage of internet to pay bills (% of population)                                       50
Official currency                                                             EUR          Send/received digital payments (% of population)                                       66

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                        Latest available data as of 2017/2018
Data for 2018, estimates                                                                   Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
16

                                                                                                                               Cityscape of Minsk, Belarus

Spotlight Belarus
2018 saw a number of important developments in the                              message scheme) and a real-time payment system and to
fintech scene in Belarus. Belgazprombank launched a                             regulate payment services and systems should open up
startup accelerator program (FTh.by) while a number of                          new opportunities for fintechs.
banks (VTB Bank, Moscow-Minsk Bank, Belagroprombank,
Belarusbank, Belgazprombank, BPS Sberbank, BSB Bank                             In 2018 the NBRB proposed allowing banks to make
and MTBank) introduced Samsung Pay. Several major                               smart contracts using blockchain technology. This policy
conferences, hackathons and other events also took place                        will be implemented in the presidential decree “On the
in Minsk, including the Global Fintech Hackathon, Elevator                      Development of Digital Banking Technologies”. This will
Lab Challenge Belarus, SmartTaler, BankIT, Blockchain &                         also allow financial institutions to make electronic deals
Bitcoin Conference Belarus and Venture Day, etc.                                using software and hardware tools and technologies
                                                                                (including biometrics) without digital signatures.
According to bel.biz, fintechs represent 13.5% of                               Furthermore, the decree “On the Development of the Digital
all startups. The challenges facing the sector include                          Economy” of December 2017 included measures to relax
fundraising, a lack of tax incentives and the modest size                       the rules for conducting business in the high-tech field.
of the home market as a result of which most projects are
initially aimed at international clients. Another hurdle is                     Belarus’ fintech hubs include Imaguru Startup Hub,
the requirement for companies to have an intermediary                           Blockchain Technology Association Belarus and the FTh
represented by a bank in order to have a payment                                Fintech & Banking accelerator. In March 2018 the Belarusian
infrastructure and conduct transactions. Plans from                             National Technical University launched a retraining program
The National Bank of the Republic of Belarus (NBRB)                             specialising in “cryptocurrencies and derivatives” that
to implement ISO 20022 (universal financial industry                            also covers blockchain technology and ICOs.

          Country data                                                          Total bank assets (€ Bn)                                             28
                                                                                 Total bank assets / GDP (%)                                          63
 Population (M)                                                           9.4    Account ownership (% of population)                                  81
 GDP total (€ Bn)                                                         51     Debit card ownership (% of population)                               71
 GDP per capita (€, at PPP)                                            14,300    Internet usage (% of population)                                     74
 GDP growth (%)                                                           3.0    Usage of internet to pay bills (% of population)                     42
 Official currency                                                       BYN     Send/received digital payments (% of population)                     79
 Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH             Latest available data as of 2017/2018
 Data for 2018, estimates                                                        Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
17

                                                                               The Old Bridge over the Neretva River in Mostar, Bosnia and Herzegovina

Spotlight Bosnia and Herzegovina
The mood on the fintech scene in Bosnia and Herzegovina                             product development scene and a strong market in
in 2018 was one of cautious optimism. The grounds                                   solutions such as chat bots, P2P payments, mobile banking
for this include the banking industry’s entrepreneurial                             apps and other tools designed to meet the demand for
spirit, local knowledge and proactive approach towards                              digital transformation. Given the current limited local
the updating of the legal framework. Raiffeisen Bank                                potential, these products are mostly sold on international
is pushing a series of initiatives aimed at improving                               markets, where there is demand for cutting edge solutions
the digital environment in order to allow the market to                             that respond to the latest digital banking trends.
achieve its full potential.
                                                                                    Sarajevo School of Science and Technology (SSST),
Practical progress in the sector has, however, been limited.                        the Faculty of Economics and Business of the University
The legal obstacles facing fintechs include the absence of                          of Sarajevo and other institutions work proactively to
an electronic signature law. Similarly, the introduction of                         create new fintech talent through such initiatives as
ID and verification technology is being hampered by strict                          co-organising fintech conferences. The SECO startup
data protection legislation and other obstacles created by                          fund and ICBL incubator are currently trying to boost the
the country’s complex political system.                                             fintech industry in the country. In 2018, however, Bosnia
                                                                                    and Herzegovina failed to record a significant fintech
In comparison with other markets the startup scene in                               transaction.
Bosnia and Herzegovina receives little government support
and tends to rely on the country’s entrepreneurial spirit.
Despite this, however, the high quality and relatively
low cost of IT labour mean that there is a healthy fintech

          Country data                                                              Total bank assets (€ Bn)                                             14
                                                                                     Total bank assets / GDP (%)                                          90
 Population (M)                                                          3.5         Account ownership (% of population)                                  59
 GDP total (€ Bn)                                                        17          Debit card ownership (% of population)                               40
 GDP per capita (€, at PPP)                                            8,800         Internet usage (% of population)                                     69
 GDP growth (%)                                                          2.8         Usage of internet to pay bills (% of population)                      8
 Official currency                                                      BAM          Send/received digital payments (% of population)                     50
 Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                 Latest available data as of 2017/2018
 Data for 2018, estimates                                                            Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
18

                                                                                 Financial district in the city of Sofia, Bulgaria

Spotlight Bulgaria
The Bulgarian capital Sofia is one of the fast growing       The two most prominent seed-stage VC funds from
fintech destinations in the CEE Region and has a critical    Bulgaria, whose role is to finance startups and innovative
mass of startups and financial and technological service     SMEs, are ELEVEN (which, according to the 2017
providers. One reason for the rapid development of digital   European Accelerator Report, is one of Europe’s top
technology is the fact that Bulgaria is second only to       ten investing accelerators and venture funds) and
South Korea in terms of the speed of broadband Internet.     LAUNCHub. Both companies are very active in Bulgaria,
According to the Global Innovation Index 2017 Bulgaria       where the number of local and foreign angel investors is
is also the world’s second most innovative upper-middle      growing.
income country and number one in the SEE Region in
terms of innovation efficiency and achievement.              The dynamic development of the fintech sector led to
                                                             the recent creation of the Bulgarian Fintech Association.
The Bulgarian fintech market generally follows the lead      This non-profit organisation brings together the country’s
of larger CEE countries. Digital payment has the largest     leading fintech companies and aims to provide all
share of this market, which is predicted to grow this year   parties in Bulgaria interested in fintech with a platform
by around 21%. The most promising services include           for communication and exchange. Bulgaria’s first FinTech
mobile payments, peer-to-peer payments and lending and       Conference took place in May 2018 with the aim of
digital commerce transactions.                               demonstrating how fintechs are reshaping financial
                                                             services in the CEE Region. The conference, which is
                                                             planned to become an annual event, gathered more than
                                                             300 CEOs and decision makers from the financial sector.
19

           Size                                                                                   Funding trends

          # of active local                      Cumulative funding                       €5M

                                                                                                                                                              5.24 M
              fintechs                                2008-2018

    6+3+3831109 19+81
                                                                                                                                    2.84 M
                9%      6%
                                 3%
                  3      2            3%                                   22%
                             1

                                                                                                                                    1.35M
     9%                          1
           3

                      32                                 € 28M

                                                                                                                                    1.46M
                                                                                          €1M
                                      12
                                           38%

                                                                                                                                                                             801.8 K
          10
    31%

                                                                                                                                                131.4 K
                                                                            78%

                                                                                                      29.9K

                                                                                                                  66.1K

                                                                                                                            31.2K
                                                                                             0
                                                                                                     2013       2014         2015             2016        2017             2018

    Insurance           Corporate Banking        Capital Markets         Technology

    Retail Banking      SME Banking              Wealth Management                                     Debt        Seed/Angel                Series A        Not disclosed

          Top VC investors                                                                        Top fintech companies
Investor                                                    # of investment              Company                Description                                            Funding (€)
LAUNCHub Ventures                                                    2                   Cash Credit            Financial services for the unbanked                        18.9M
                                                                                                                Helps financial service providers digitize
TMT Investments                                                      2                   Software Group                                                                     5.2M
                                                                                                                their business
NEVEQ                                                                1                                          P2P lending and financial education
                                                                                         Klear                  platform
                                                                                                                                                                            2.8M
Black Peak Capital                                                   1
                                                                                                                Easy Access to blockchain technology and
                                                                                         Fabric Token                                                                       800K
Microsoft                                                            1                                          smart contracts

Delta Partners Capital Limited                                       1                   Yatrus Analytics       Analytics platform                                           83K
                                                                                                                Mobile app that recognizes. returns and
PostScriptum Ventures                                                1                   Reloyalty              respects loyalty
                                                                                                                                                                             44K

Eleven Accelerator Venture Fund                                      1                   Sensika                Cloud-based. single-access-point informa-
                                                                                                                                                                             31K
                                                                                         Technologies           tion intelligence platform
Altair Capital                                                       1
                                                                                         Transmetrics           Software for transport network optimization                  30K
Kickstart Accelerator                                                1                   Tickey                 Mobile ticketing app for smart cities                        27K

Selected Top VC investors ranked by number of investment in local fintechs from          getix                  POS solutions for small and medium outlets                   22K
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Bulgaria. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

          Country data                                                                  Total bank assets (€ Bn)                                                                50
                                                                                         Total bank assets / GDP (%)                                                             99
Population (M)                                                                7.1        Account ownership (% of population)                                                     72
GDP total (€ Bn)                                                              54         Debit card ownership (% of population)                                                  69
GDP per capita (€, at PPP)                                               13,900          Internet usage (% of population)                                                        63
GDP growth (%)                                                               3.3         Usage of internet to pay bills (% of population)                                         13
Official currency                                                          BGN           Send/received digital payments (% of population)                                        65

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                      Latest available data as of 2017/2018
Data for 2018, estimates                                                                 Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
21

                                                                                                                                Skyline of Zagreb, Croatia

Spotlight Croatia
The most important developments in the fintech scene                            traditional companies, which has reduced the amount of
in Croatia in 2018 were undoubtedly the broader                                 talent on the market. Most fintechs are based in Zagreb
acknowledgment of the sector and its companies and                              because the capital city has the largest pool of specialist
the organisation of two fintech conferences at the end of                       employees. There are no local incentives for the fintech
the year, Future of FinTech and Shift Money. This was the                       ecosystem or fintech hubs. In addition to this, research
first time that the entire regional fintech sector, including                   by the IT Section of the Croatian Chamber of Commerce
players from neighbouring Slovenia and Serbia, was                              shows that Croatia lags far behind the EU average in
present in Zagreb.                                                              terms of government support for the IT sector in general.

Around 15 fintechs are headquartered in Croatia and                             Early-stage startups are mostly financed by accelerators
most of these provide software and platforms for financial                      and incubators. ABC accelerator, FRCM Accelerator,
institutions. In 2018 banks also started to promote the fact                    Start-up Factory Zagreb, Zip Incubator and BIOS Incubator
that they were developing their own financial technology                        Osijek are amongst the examples of investors based in
rather than working with global fintechs. However, only                         the country. The most important fintech transaction in
the five to ten biggest banks have truly focused on digital                     terms of financing in Croatia in 2018 was a €5.2M
transformation.                                                                 investment in PhotoMath, a math app developed by the
                                                                                fintech company Microblink as a means of showcasing its
The biggest challenge for fintechs in Croatia is the war                        technology.
for technical talent. This is being driven by both the
growth of technology companies such as Infobip and
Rimac Automobili and the digital transformation of

          Country data                                                          Total bank assets (€ Bn)                                             53
                                                                                 Total bank assets / GDP (%)                                          110
 Population (M)                                                           4.1    Account ownership (% of population)                                  86
 GDP total (€ Bn)                                                         51     Debit card ownership (% of population)                               68
 GDP per capita (€, at PPP)                                            17,700    Internet usage (% of population)                                     67
 GDP growth (%)                                                           2.6    Usage of internet to pay bills (% of population)                     45
 Official currency                                                       HRK     Send/received digital payments (% of population)                     83
 Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH             Latest available data as of 2017/2018
 Data for 2018, estimates                                                        Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
22

                                                                                    Old town square in Prague, Czech Republic

Spotlight Czech Republic
2018 saw a series of major developments in the                 fintech scene for the first time via the Blockchain Republic
Czech Republic, where fintechs are regulated in line           initiative. The signed memorandum of this official
with EU legislation. The crucial PSD2 EU directive was         cooperation between fintechs and the state covers such
implemented, Banka Creditas introduced the first multi-        activities as attracting investment and talent, modernising
banking app Richee (with other innovation-oriented             bureaucracy and creating an innovation hub.
banks expected to follow) and Spendee became the first
fintech to acquire a PSD2 licence.                             Another government initiative is the project Sonia. Here,
                                                               major banks and the state will work together to increase
The Finance Ministry takes a more proactive and                use of the digital state portal through simplified access
innovative approach to regulation than the more                based on banking verification. Changes in the system
cautious Czech National Bank (CNB). Indeed, following          and, hence, the fintech environment are accelerating.
the public consultation on fintechs published by the
European Commission in 2017 the CNB stated that                This approach, which seeks to optimise synergies with
fintech regulation was not a priority. As a result, fintechs   both EU regulations and the emerging private fintech
tend to try to accelerate the process by contacting            market, has the potential to create a transparent,
banks directly regarding their APIs.                           efficient, cooperative and, therefore, successful system.

The desire for simplification led to the creation of the       The country has 52 incubators and accelerators
Czech Fintech Association. This aims to act as a               including Rockaway, Creative Dock and StartupYard,
go-between, a single point of contact for innovators,          the most active, which has invested €9M in around
investors, regulators, policy makers and commercial            50 companies.
partners. In 2018 the work of the association led the
Czech Government to show serious interest in the
23

            Size                                                                                 Funding trends

            # of active local                       Cumulative funding                   €50M

                                                                                                                                                                                    42.3 M
                fintechs                                 2008-2018

    5+6+3203214218 81+2+17
                                                                                         €40M

                                                                                                                                                                                    24.3M
                          5%
            18%                    6%                17%
                          4
              16               5        3%                                               €30M
                                    3
  2%                                           2%
        2

                                                                                         €20M
                     87                                    €132M

                                                                                                                                                                                    162K
                                        17   20%
14% 12

                                                                                                                                                                                 3.4M
                                                                                                                                                                                    14.4M
                                                                                                                                                                     5.5 M
                                                                                         €10M

                                                                                                                                                4.6 M
                                                                             81%
                     28

                                                                                                      2.3M

                                                                                                                                1.9M
                                                                                                                   773K

                                                                                                                                                                     5.5M
                                                                                                                                                4.1M
                                                                                                                                                        309K
                     32%

                                                                                                                                          66K

                                                                                                                                                               15K
                                                                                             0
                                                                                                      2013       2014         2015         2016                2017              2018

    Insurance             Corporate Banking         Capital Markets         Technology                  Debt        Seed/Angel            Series A               Series B

    Retail Banking        SME Banking               Wealth Management       Support                     Not disclosed

            Top VC investors                                                                     Top fintech companies
Investor                                                      # of investment            Company                 Description                                                 Funding (€)
ENERN Investments                                                     5                  Avast Software          Mobile and PC security software                                 75.2M

Slevomat                                                              4                  Price f(x)              SaaS-based pricing and optimization tools                         32M
                                                                                                                 Makes daily payments invisible and
StartupYard                                                           3                  Twisto                  stress free
                                                                                                                                                                                 22.7M

Credo Ventures                                                        3                  Netbrokers
                                                                                                                 Online comparison portals                                        2.3M
                                                                                         Holding
Talis Capital                                                         3                                          Personal finance platform with financial
                                                                                         BudgetBakers            management suite
                                                                                                                                                                                  291K
Miton                                                                 2
                                                                                         ClaimAir                Global flight and baggage claim service                          167K
Reflex Capital                                                        1
                                                                                         Fragments               Decentralized micro-tasks platform                               163K
Bain & Company                                                        1                                          Combines different data through their
                                                                                         CleverAnalytics         location on the map
                                                                                                                                                                                    15K
Digital+ Partners                                                     1

Uniqa                                                                 1

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Czech Republic. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

            Country data                                                                Total bank assets (€ Bn)                                                                   277
                                                                                         Total bank assets / GDP (%)                                                                140
Population (M)                                                              10.6         Account ownership (% of population)                                                            81
GDP total (€ Bn)                                                            206          Debit card ownership (% of population)                                                        75
GDP per capita (€, at PPP)                                                28,347         Internet usage (% of population)                                                              79
GDP growth (%)                                                               3.0         Usage of internet to pay bills (% of population)                                              57
Official currency                                                           CZK          Send/received digital payments (% of population)                                              80

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                      Latest available data as of 2017/2018
Data for 2018, estimates                                                                 Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
24

                                                   Belarus

        Czech Republic                                       Ukr

                          Slovakia

         Austria
                          Hungary

               Croatia                  Romania

                               Serbia
 Bosnia and Herzegovina

                                        Bulgaria
                               Kosovo

                           Albania
25

                 Elevator Lab has the largest fintech
                 network in CEE!
                 Elevator Lab is a leading fintech partnership program
                 powered by Raiffeisen Bank International to jointly develop
                 scalable business cases and enable international growth.
                 With our strong footprint in CEE (14 markets including
                 Austria, 16.1 million customers) we are a strong partner
                 for every fintech which wants to expand to this region.

        Russia   Have a look at our fintech initiatives across the
                 CEE Region in 2019:

                 Elevator Lab Partnership Program:
                 Selected fintechs from around the world get the
                 opportunity to work together with international leading
                 experts on a four month proof of concept in order to
                 improve their business solution. After the program, the
                 fintechs will have the chance to be selected for a strategic
                 partnership with RBI Group.
raine
                  Elevator Lab Challenges

                  Single country program for local later-stage fintechs to
                  cooperate with RBI´s local banks.

                  The winner will receive a wild card to the semi-finals of
                  Elevator Lab Partnership Program.

                  Elevator Lab Bootcamps

                  Single country program focusing on early-stage startups
                  with stimulating new ideas and concepts.

                  The bootcamps are designed to help early-stage
                  entrepreneurs to grow and to work further on their ideas.

                  The winners will participate in the two-week Digital
                  Entrepreneurship Summer Program 2019 in Vienna.

                 For more information please visit: www.elevator-lab.com

                 Elevator Lab cooperates closely with RBI’s
                 corporate venture capital entity
26

                                                                                  Parliament building in Budapest, Hungary

Spotlight Hungary
According to the Hungarian National Bank, the local         The Hungarian National Bank was one of the first in
fintech scene has a receptive domestic audience.            the region to support innovation in the financial sector
15 to 20% of the country’s population is interested in      in the shape of its regulatory sandbox. This provides
fintech solutions and around one million consumers are      an isolated test environment for financial innovation
open to actively using fintech innovations. The solutions   at the national level in which financial institutions and
already available in Hungary cover a range of areas         fintechs can test new services under regulatory control
including personal finance management, payment              by temporarily lifting certain regulatory obligations.
solutions, community lending, robo advisory and
blockchain.                                                 In Hungary a number of investors such as FinTechZone,
                                                            MKB Fintechlab, BnL Start Partners and the Hungarian
Based on the same survey, one obstacle to the               National Bank itself are actively involved in the fintech
growth of fintechs in Hungary is the concern about          solutions market. MKB Fintechlab, for example, has
data protection, especially in connection with robo         invested through its incubation program in a variety
advisory services. Most customers would not use a           of fintech solutions ranging from the automated asset
service that is not subject to legal safeguards, despite    manager Blueopes to the payment solution provider
its clear benefits. In addition to this, only 15% of the    Pago. OTP (OTPLab) and KH (Start it @KH) also
public believe that bank branches will disappear to         operate accelerator programs and provide incubation
the extent that such robo advisory services become          opportunities for fintech startups.
necessary.
                                                            One of Hungary’s largest educational institutions,
                                                            Corvinus University, offers specialist courses in its
                                                            Fintech Center. These lead to a series of qualifications
                                                            including undergraduate and postgraduate degrees.
27

            Size                                                                                   Funding trends

                                                                                                                                                        5.1 M
            # of active local                      Cumulative funding                    €5M

                                                                                                                                                        2.7M
                fintechs                                      2008-2018

    10+10+193885 48+31+387
                                                                                                                                                                   4.3M
                                                                                         €4M
                      5%     10%                               3%
            8%                                           7%
                       2     4
                 3
                                        10%
                                                  7%                                     €3M
                                    4
 10%
        4                                     3%

                                                                                                                                                        2.4M
                       39                                      € 9M               48%    €2M
                                        7
                                            18%

                 15                                                                      €1M
                                                   31%
        38%

                                                                                                                                          182K
                                                                                                             93K

                                                                                                                            70K
                                                                                             0
                                                                                                         2013             2014         2015          2017         2018

    Insurance              Corporate Banking        Capital Markets         Technology

    Retail Banking         SME Banking              Wealth Management       Support                   Debt            Seed/Angel

            Top VC investors                                                                       Top fintech companies
Investor                                                        # of investment          Company                   Description                                    Funding (€)
Hiventures                                                            5                  Cherrisk                  Insurtech startup                                      4.3M
                                                                                                                   Mobile continuous integration and delivery
Fiedler Capital                                                       3                  bitrise                                                                           3M
                                                                                                                   platform
Y Combinator                                                          2                                            Intelligent cloud based B2B credit manage-
                                                                                         Credit4sales              ment solution
                                                                                                                                                                          757K
Open Ocean Capital                                                    1
                                                                                         Multipass                 IT solutions for extracting and processing
                                                                                                                                                                          727K
Uniqa                                                                 1                  Solutions                 printed or handwritten data
                                                                                         TrustChain
PortfoLion                                                            1                                            Digital contracting with financial solutions           389K
                                                                                         Systems
Euroventures Capital                                                  1                  Koin                      Personal finance management application                233K

MKB Fintechlab                                                        1                  Blueopes                  Wealth management service provider                     221K
                                                                                         MNG Internatio-
BnL Start Partners                                                    1                                            Investment company                                     94K
                                                                                         nal Investments
                                                                                                                   Enables the buying of Bitcoins via SEPA /
Home Credit Group                                                     1                  Shinrai                                                                          71K
                                                                                                                   SWIFT

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Hungary. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

            Country data                                                                Total bank assets (€ Bn)                                                         120
                                                                                         Total bank assets / GDP (%)                                                       97
Population (M)                                                               9.8         Account ownership (% of population)                                               75
GDP total (€ Bn)                                                            130          Debit card ownership (% of population)                                            69
GDP per capita (€, at PPP)                                                23,646         Internet usage (% of population)                                                  77
GDP growth (%)                                                               4.8         Usage of internet to pay bills (% of population)                                  30
Official currency                                                           HUF          Send/received digital payments (% of population)                                  71

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                      Latest available data as of 2017/2018
Data for 2018, estimates                                                                 Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
29

                                                                                                  Skyline of Pristina with the National Library, Kosovo

Spotlight Kosovo
The past few years have seen not only significant growth                       a startup from Gjirafa Lab, is an online platform on
in the number of fintech startups in Kosovo but also the                       which consumers and small businesses can save time on,
creation of two hubs, Gjirafa Lab and the Innovation                           for example, unnecessary bank visits by transparently
Center Kosovo (ICK). This intense activity culminated in                       researching and comparing financial products such as
2018 when ICK partnered with Raiffeisen Bank Kosovo                            loans. AR Vision, which emerged from the ICK, works with
in the staging of the Elevator Lab.                                            augmented and virtual reality and, as well as expanding
                                                                               to Scandinavia, is currently working on a proof of concept
Both the Government of Kosovo and several foreign                              with Raiffeisen Bank Kosovo. The fintech sector is not yet
governments provide grants to stimulate innovation and                         established within the education system. No university runs
the startup community in the country. Tax rates are among                      courses on the subject.
the lowest in Europe, (e.g. 10% corporate and 0 to 10%
personal taxes) and the environment is business-friendly.                      Kosovo, a landlocked country in the heart of the Balkans,
Bureaucracy is minimal and companies can be set up                             has an average GDP growth of 4.1%. The country,
online in just three working days.                                             42% of the population of which is under 25, is seeing a
                                                                               significant increase in both the number of IT-related jobs
Kosovo’s fintech community can point to a number of                            and the export of IT services. Kosovo’s fintech scene meets
success stories – both domestic and international. Trekandi                    most of its limited funding needs from foreign VCs.
and AR Vision, who occupied the top two places in the
Elevator Lab Challenge, have developed strongly and
are already offering their services abroad. Trekandi,

          Country data                                                         Total bank assets (€ Bn)                                              4
                                                                                Total bank assets / GDP (%)                                          62
 Population (M)                                                          1.8    Account ownership (% of population)                                  52
 GDP total (€ Bn)                                                         7     Debit card ownership (% of population)                               37
 GDP per capita (€, at PPP)                                            7,900    Internet usage (% of population)                                     80
 GDP growth (%)                                                          4.2    Usage of internet to pay bills (% of population)                      7
 Official currency                                                      EUR     Send/received digital payments (% of population)                     39
 Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH            Latest available data as of 2017/2018
 Data for 2018, estimates                                                       Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
30

                                                                                                 Skyline of Warsaw, Poland

Spotlight Poland
Poland is a European leader in the implementation of         State support for fintechs includes the Special Task Force
modern banking solutions such as contactless payment,        for Financial Innovation and the regulatory sandbox of
and sector-wide tools such as the BLIK mobile payment        the KNF, which aim to improve regulation. The KNF has
service.                                                     also set up an innovation hub program for both startups
                                                             and established companies with innovative IT-based
The strength of the fintech scene in 2018 is demonstrated    products or services. And the StartInPoland umbrella
by the level of innovation of many Polish banks, including   program covers both the startup investments of the
Bank Pekao, ING Bank, BZ WBK, BNP Paribas and                Polish Development Fund and the expanding accelerator
PKO Bank Polski. For example, ING Bank Śla˛ski has          programs of the Polish Agency for Developing
introduced imoje, Poland’s first bank payment gateway        Entrepreneurship.
and E-paragon, Visa’s Innovation Incubator, is working
on a project to eradicate paper receipts.                    Companies with fintech hubs in Poland include ING Bank
                                                             Śla˛ski, mBank, Pekao SA, PKO BP, Credit Suisse, Citi,
The main challenges facing the sector include the            UBS, Liber Finance Group, Roche and Google, whose
relatively low level of VC and equity funding activity       Warsaw Campus, opened in 2015, was its first in the
and the lack of a single comprehensive support system        CEE Region and fifth worldwide. Early-stage startups
for startups. A further hurdle is the gap in understanding   are usually funded via bootstrapping or with support
between officialdom and the fintech scene as exemplified     from the EU or traditional VC or PE firms such as
by the ban on initial coin offerings imposed by the          SpeedUp Venture Capital Group or Data Ventures.
regulator KNF.
                                                             A highlight of 2018 was the sale of Dotpay/eCard
                                                             (Dotcard) to Nets for €73M.
31

            Size                                                                                      Funding trends

                                                                                                                                                                      33.6 M
            # of active local                       Cumulative funding
                fintechs                                     2008-2018

                                                                                                                                                                      23.1M
                                                                                             €30M

    5+4+3143923111 2+2+721410
                         5%                                   9%     2% 2%
                 14%              4%
       1%         24     9             3%
                              6
                                  5
             1
                                                  14%                                        €20M

                                                                                                                                                  16 M
                                       19
                                            11%

                                                                                                                                                  3M
23%
                       171                                     € 64M
       40

                                                                                                                 7.7 M

                                                                                                                                                  12.9M
                                                                                             €10M

                                                                                                                                                                      10.4M
                                                                                                                 5.5M
                             67

                                                                                                                                                                                   1.8M
                                                                               72%

                                                                                                                                    1.4M
                                                                                                                         767K
                              39%

                                                                                                          1.3M
                                                                                                0
                                                                                                             2014                2015            2016            2017            2018

    Insurance            Corporate Banking              Capital Markets         Technology               Seed/Angel                   Series A            Series B            Not disclosed

    Retail Banking       SME Banking                    Wealth Management       Support

            Top VC investors                                                                          Top fintech companies
Investor                                                           # of investment           Company                       Description                                           Funding (€)
Flint Capital                                                             2                  Creamfinance                  Financial Services Company                                     29.1M

SpeedUp Venture Capital Group                                             2                  MAM                           Reduce monthly utility bill payments                            5.9M
                                                                                                                           Cloud based online marketing automation
Techstars                                                                 2                  SALESmanago                   platform
                                                                                                                                                                                           5.5M

Barclays Accelerator (Powered by Techstars)                               1                  CashDirector
                                                                                                                           Virtual CFO & real-time accounting
                                                                                                                                                                                           3.3M
                                                                                                                           platform
OPOKA Ventures                                                            1
                                                                                             FinAi                         Fintech platform driven by big data                             2.6M
Data Ventures                                                             1                  BitStar                       Online bitcoin exchange platform                                2.5M
Capitec Bank                                                              1                  Liber Finance                 AI-driven marketplaces for consumer
                                                                                                                                                                                           2.2M
                                                                                             Group                         finance
Pragma                                                                    1
                                                                                             Akredo                        Alternative Loan Provider                                       2.2M
LUXNOVA                                                                   1
                                                                                             LeaseLink                     Online leasing transactions                                     2.1M
BlueYard Capital                                                          1                  Kredytmarket                  Online loan granting                                            1.5M

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Poland. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

            Country data                                                                    Total bank assets (€ Bn)                                                                      427
                                                                                             Total bank assets / GDP (%)                                                                    92
Population (M)                                                                  38.0         Account ownership (% of population)                                                            87
GDP total (€ Bn)                                                                496          Debit card ownership (% of population)                                                         79
GDP per capita (€, at PPP)                                                    21,900         Internet usage (% of population)                                                                76
GDP growth (%)                                                                   5.1         Usage of internet to pay bills (% of population)                                               51
Official currency                                                               PLN          Send/received digital payments (% of population)                                               82

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                          Latest available data as of 2017/2018
Data for 2018, estimates                                                                     Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
32

                                                                              Center of the capital city of Romania, Bucharest

Spotlight Romania
There are two particularly interesting aspects to the       Raiffeisen Bank is an active contributor on the Romanian
Romanian fintech scene: the development of local startups   fintech landscape, creating a series of events and
and the entry of foreign fintechs. The local market is      supporting the fintech startups community, through its
relatively young but already notably dynamic. Raiffeisen    collaboration with TechHub Bucharest like The Fintech
Bank aims at growing the local fintech market and in        Month.
2019 the bank is developing an educational program
for early-stage companies or single founders who plan to    There are many actors in the Romanian startup scene.
establish a tech startup, Elevator Lab Bootcamp.            Universities provide talent for the startup ecosystem
                                                            and the state has developed Start-Up Nation. The state
Some of the most notable early-stage fintechs in Romania    program finances yearly around 10,000 SMEs, fintechs
are Argentum, Confidas, Fintech OS, Instant Factoring,      are fully eligible to apply.
Minutizer, SymphoPay, ThinkOut, Smart Bill. Of the
foreign fintechs that have entered Romania, the most        In terms of investments & development, the Romanian
active one is Revolut. Orange launched its own service,     startup ecosystem also includes a number of VC’s
Orange Money, in 2018, but Romanians also use services      (Gapminder, Early Game Ventures, Gecad Ventures,
provided by other fintechs, which have yet to technically   etc.), accelerators (Techcelerator, Spherik Accelerator,
establish local subsidiaries: Monese, TransferWise, N26,    Innovation Labs, Risky Business, etc.) and business angels
Monzo and PayPal.                                           (www.techangels.ro).

                                                            According to Tech.eu, the appetite for developing tech
                                                            companies is rather strong considering that the investments
                                                            on the Romanian tech market have grown starting with
                                                            2016 on a tremendous pace from €3.6M to €48.4M
                                                            (2017) and €114.1M (2018).
33

           Size                                                                                  Funding trends

                                                                                                                         5.7 M
           # of active local                        Cumulative funding                   €6M
               fintechs                                   2008-2018

                                                                                                                         4M
    6+6+219371612 47+20+1023
                                                                                         €5M

               12%         6%
                           3
                                    6%              23%                                  €4M
                 6
      2%                        3        2%
           1                        1
                                                                                         €3M
16%    8
                     49                                      € 8M
                                         9    18%
                                                                                  47%
                                              10%                                        €2M

                                                                                                                         1.69M

                                                                                                                                         1.64M
                                                                                         €1M

                                                                                                                                                              276K
                     18
                                                       20%

                                                                                                          16K

                                                                                                                                                   74K
                     37%
                                                                                             0
                                                                                                         2013          2014             2015     2017      2018

    Insurance              Corporate Banking        Capital Markets         Technology

    Retail Banking         SME Banking              Wealth Management       Support                    Seed/Angel           Not disclosed

           Top VC investors                                                                      Top fintech companies
Investor                                                      # of investment            Company                Description                                Funding (€)
Gecad Ventures                                                        2                  Otto Broker            Insurance brokerage services                          4M
                                                                                         NETOPIA                Online marketing and payment processing
Sequoia Capital India                                                 1                                                                                              1.7M
                                                                                         Systems                solutions
Catalyst Romania                                                      1                  Smart Bill             Invoice software for small businesses                1.1M
Risky Business                                                        1                  VirtualCards           All-in-one loyalty cards app                         847K
DMG Information                                                       1                  SymphoPay              POS solution                                         536K

3TS Capital Partners                                                  1                  Ebriza                 Virtual cash register                                350K
                                                                                                                Pay-per-minute payment system for audio
Greycroft Partners                                                    1                  Minutizer              and video calls
                                                                                                                                                                     16K

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Romania. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

           Country data                                                                 Total bank assets (€ Bn)                                                     98
                                                                                         Total bank assets / GDP (%)                                                  54
Population (M)                                                              19.5         Account ownership (% of population)                                          58
GDP total (€ Bn)                                                            204          Debit card ownership (% of population)                                       49
GDP per capita (€, at PPP)                                                19,834         Internet usage (% of population)                                             64
GDP growth (%)                                                               4.1         Usage of internet to pay bills (% of population)                              12
Official currency                                                          RON           Send/received digital payments (% of population)                             47

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                      Latest available data as of 2017/2018
Data for 2018, estimates                                                                 Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
34

                                                                               St. Basil’s Cathedral in Moscow’s Red Square, Russia

Spotlight Russia
The Russian fintech market has been growing significantly         Fintech partnership programs designed to help early-
for the past two years in terms of both the number of             stage startups to meet market needs were set up in 2018
deals and the volume of investment. The market has                by Sberbank, Raiffeisenbank, Tinkoff and Alfa Bank.
several particularities: Russia is a leading global supplier      Several banks also acquired startups in the field of
of IT specialists and some areas such as P2P lending,             loyalty and payments, including Alfa Bank (Cardsmobile)
collective investments and cryptocurrencies have yet to           and Tinkoff (Cloudpayments). The UK fintech unicorn
be regulated.                                                     Revolut also entered Russia in 2018 via a licensing deal
                                                                  with Qiwi Bank.
According to some fintechs the key hurdles facing the
Russian market include the low interest of external               Russia’s Central Bank has launched a Fintech Association
investors, the low spending power of the public,                  and a sandbox designed to support further development.
geopolitical risk and the inflexibility of the tax authorities.   The FinoPolis fintech forum also strengthens the fintech
In 2018 the Russian Central Bank created a regulatory             ecosystem. Cryptocurrencies and tokens are legal but
sandbox in order to encourage new financial services              discouraged as a means of payment while ICOs and
and technologies such as a system of fast payments, a             crowdfunding have gained popularity as alternative
unified system of biometric identification and a financial        sources of capital. Accelerators and incubators such as
supermarket. Accelerators such as FRII accelerator and            Russia Fintech Lab, Huobi, Digital Horizon and Digital
HSE incubator regularly support the development of                October are active in Russia as are 70+ VC firms, who
fintech startups.                                                 invested a total of over €212M in 2017.
35

           Size                                                                                           Funding trends

          # of active local                          Cumulative funding

                                                                                                                 39.7 M
              fintechs                                     2008-2018

                                                                                                                                                                              37 M
                                                                                                €40M

                                                                                                                                        34.2 M
                                                                                                                          770K
    3+3+422401585 1+2+1068125
                                                                                                          2.7M

                                                                                                                                                                                                 24.3M
                                                                                                                                                                              8.4M
                                                                                                                 13.4M
                     5% 3% 3%                                      1%2%
                                                           2% 5%

                                                                                                                                        10.5M
           8%                        4%                                       9%                €30M
                      9    6 6
                15               7                   12%

                                                                                                                                                                              8.4M
                                                                                                                                        3.6M
                                                                                                                                 1.2M
 16% 31                                        22%                                              €20M

                                                                                                                 6.1M
                                          43

                     198                                    € 292M

                                                                                                                                                                              20.1M
                                                                                                                                                        12.5 M

                                                                                                                                                                    11.6 M
                                                                                                                                        6.8M
                                                                                                                 16.6M
                                                                                                €10M

                                                                                                                                                        5.4M

                                                                                                                                                                                                 5.7 M
                                                                                                                                        12M

                                                                                                                                                                    11M
                                                                                                                                                 3.5M

                                                                                                                                                                                          2.8M
                      81

                                                                                                                                                        3.6M

                                                                                                                                                                                                 2.8M
                                                                        68%

                                                                                                                                                                    594K
                     41%
                                                                                                   0
                                                                                                            2013                  2014            2015            2016       2017          2018

    Insurance              Corporate Banking          Capital Markets              Technology                      Debt                   Seed/Angel             Series A    Series B

    Retail Banking         SME Banking                Wealth Management            Support                         Not disclosed

         Top VC investors                                                                                 Top fintech companies
Investor                                                        # of investment                 Company                           Description                                         Funding (€)
Life.Sreda                                                                7                     Tinkoff Bank                      High-tech branchless banking                            47.2M

inVenture Partners                                                        7                     Bistrodengi                       Microfinance and other financial services               44.9M
                                                                                                Biglion                           Discounts and promotions platform                       23.4M
QIWI Venture                                                              5
                                                                                                TOT Money                         Mobile payment processor                                12.0M
Prostor Capital                                                           4
                                                                                                Viva Dengi                        Microfinance                                            11.3M
Flint Capital                                                             4
                                                                                                Zhuk                              SME advisory services                                     9.7M
Vostok Emerging Finance                                                   4
                                                                                                CarMoney                          Loans secured on motor vehicles                           8.5M
Target Global                                                             3                     Comino                            Cryptocurrency mining device                              8.4M
Runa Capital                                                              3                                                       Transforms smartphones into mobile POS
                                                                                                2can                              terminals
                                                                                                                                                                                            7.8M
Da Vinci Capital                                                          3
                                                                                                MoneyMan                          Online consumer lending                                   7.7M
Finam Global                                                              3

Selected Top VC investors ranked by number of investment in local fintechs from
2008-2018. Lowest category ranked by date of investments.

Sources: Tables include fintechs headquatered in Russia. Funding rounds and amounts are relative to the period 2008-2018 and exclude M&A and IPO deals,
but include debt. Source: BCG FinTech Control Tower

         Country data                                                                          Total bank assets (€ Bn)                                                                    1237
                                                                                                Total bank assets / GDP (%)                                                                         93
Population (M)                                                                 146.3            Account ownership (% of population)                                                                 76
GDP total (€ Bn)                                                               1,400            Debit card ownership (% of population)                                                              57
GDP per capita (€, at PPP)                                                    17,600            Internet usage (% of population)                                                                    76
GDP growth (%)                                                                      2.3         Usage of internet to pay bills (% of population)                                                    35
Official currency                                                                  RUB          Send/received digital payments (% of population)                                                    71

Source: Eurostat, IMF, European Commission, RBI/Raiffeisen RESEARCH                             Latest available data as of 2017/2018
Data for 2018, estimates                                                                        Source: ECB, national sources, World Bank, RBI/Raiffeisen RESEARCH
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