Chronicle Stevenage Borough Council's quarterly residents' magazine Winter 2020
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Chronicle
Stevenage Borough Council’s quarterly residents’ magazine Winter 2020
SUPPORTING SAFE SADA EXPANDS PRIDE OF STEVENAGE A YEAR IN THE HEALTHY
SHOPPING SAFE SPACES AWARDS 2020 HEADLINES START
Chronicle Magazine
Inside
Welcome to the
Winter edition
of Chronicle, the
magazine for
Leader’s
Stevenage people…
4 Pride of Stevenage
column
winners
6-9 A year in the
Headlines
This year has been a difficult one for us all, here at the 10 How to shop
safely
council, as with many of you, it has been quite possibly
the most challenging any of us have faced in our
working lives.
11 Regeneration
update
The commitment and support of our staff has been key to our response and is now also
essential to both our and the town’s recovery, working in conjunction with many other
12 SADA safe
spaces
13
organisations and businesses across Stevenage and throughout the county. Stevenage in
Numbers
At the turn of the year, we will all, I am sure, be reflecting on how challenging 2020 has
been. The Covid-19 pandemic has tested us in many ways. It has changed our home lives,
how we have interacted with family and friends and how we have worked. I bet most of us
hadn’t even heard of Zoom before the pandemic struck! 14 How to access
your Councillor
But once again, the people of Stevenage have demonstrated real community spirit in
the way they have observed the social distancing rules and in the way that so many 15 Getting in touch
individuals and organisations have reached out to help the people that needed it most.
We are not quite out of the woods yet, but the vaccination programme gives us hope that
things can return to normal in 2021 which will hopefully be a better year. In the meantime,
please take time to reflect and be proud of your town and the way in which it has come
together as a community during this difficult time.
I think you should certainly applaud yourselves, your friends and your neighbours for your
spirited response during these past nine months.
Best wishes,
Leader of the Council, Cllr Sharon Taylor
Stevenage Borough Council
stevenage.gov.uk chronicle@stevenage.gov.uk @stevenageboroughcouncil @StevenageBC facebook.com/stevenageboroughcouncil
2
Biodiversity Consultation launched
Plan to protect wildlife as part of proposed developments
T
he promotion of biodiversity and nature has always It has been prepared in partnership with the Herts and
been a priority of the Council and recently we Middlesex Wildlife Trust and is the first of its kind in
updated our Biodiversity Action Plan to show how Hertfordshire. The Consultation runs from
we will maintain and improve biodiversity conservation. 30 November 2020 to 25 January 2021.
We also want to make sure that developers meet their Members of the public may have their say on the
requirements to conserve and enhance biodiversity in Council’s planning consultation portal at https://
our town through their proposed schemes. stevenage-consult.objective.co.uk/portal/ or by
emailing Planning.Policy@Stevenage.gov.uk
To this end, we are
consulting on a new In addition, with a significant level of growth and
planning document development planned in the coming years, the council
which sets out wants to ensure that developers provide mitigation
how developers against the impacts of their proposed schemes.
should incorporate
biodiversity into their This will involve developers providing, or contributing
proposed schemes or funds towards, infrastructure and public services
alternatively provide within the town, which could include the construction
financial contributions of roads/cycleways, or the provision of land for
to the Council to additional schools or health facilities.
implement biodiversity
improvements on their
behalf.
Don’t miss out on Healthy Start
If you’re pregnant or have young children you could qualify
A
re you pregnant or do you If you are entitled to Healthy Start
have a child under four? Vouchers you will also get free
Did you know that you vitamins designed to help pregnant
could be missing out on free fruit, and breastfeeding women and
vegetables and milk? growing children.
If you are at least 10 weeks Pregnant women and every child
pregnant or have a child under over one and under four years-old
four years-old, you could be can get one voucher every week.
entitled to Healthy Start vouchers Children under one year old can
worth £3.10 per child per week, get £6.20 per week.
to spend on milk, fresh and frozen
fruit and vegetables, and instant To be eligible you should be in
formula milk. You can also use receipt of certain means-tested
them to buy pulses and canned benefits.
Take up of the vouchers in
fruit and vegetable as long as they
For more information, please visit: Stevenage is very low, with
have no fat, salt, sugar or other
www.stevenage.gov.uk/benefits/ 56% of those entitled not
flavouring added. The vouchers
get-help-to-buy-food-and-milk claiming the vouchers.
can be redeemed at local retailers.
3
Chronicle Magazine
Pride of Stevenage
Awards winners
A number of Stevenage heroes were honoured virtually at this year’s
Pride of Stevenage Awards, recognising the good work of individuals
and businesses that have made a difference during the pandemic...
Due to Covid there was no big com/user/SBCComms. The host for me proud of our amazing town and
night out for the Pride of Stevenage the evening was SG1 Sports Scene its people.
Awards this year, instead we took radio presenter and Stevenage
the ceremony online with the event FC match day announcer, Jay “I would like to thank each of our
watched by almost 1500 people. Drackford. winners for the contributions they
The winners were chosen as those have all made that have made a
who had given the most help to Leader of the Council, Councillor difference to someone else during
their community during lockdown Sharon Taylor, said: “The Pride such a difficult time.
and beyond. of Stevenage Awards allow us
to celebrate and pay tribute to “I’d also like to thank this year’s
The winners included local individuals and businesses in our sponsors, PSW Consulting, and
businesses and individuals who town who have made a difference the judges for giving up their time
were selected by a panel of judges, to the lives of others during what to choose our winners – Matthew
chaired by Leader of the Council, has been a difficult year for all of Ford, PSW Building Consultancy;
Councillor Sharon Taylor. This us. Chief Inspector Simon Tabert,
year’s awards were held virtually Stevenage Police; Caroline Haskins,
for the first time on Saturday 24 “Picking the winners wasn’t Stevenage Community Trust;
October and live streamed from the easy as we had so many worthy Jay Drackford, MC for Pride of
council’s YouTube channel: youtube. nominations, which really showed Stevenage Awards 2020, and Alissa
the best of Stevenage and makes Crew, Youth Mayor.”
4
The magazine for Stevenage people
Covid lockdown hero Best company
Sophie Ellis, Stevenage
Holiday Inn Express Football Club
manager who led a and Foundation
team of employees for supporting
who helped the the community.
homeless during
lockdown.
Best team Covid Covid community
support hero
Barbara Howard, Kianna Moloney, for
Haven First for being an example
continuing to offer of young people
important services thinking of others and
for those in need. her neighbours.
Best Covid community Covid healthcare
support hero/heroes
Sue McIndoe, Leyden House Stevenage District
Day Centre, for its creative Nursing team.
approach to taking care of
those with disabilities and
special needs.
Best Covid adaptable Judges’ Special
business Award
Oli Khan, Surma Takeaway who Lister Hospital, who
changed the focus of his business continue to do an amazing
so the staff worked to feed key job looking after the health,
workers and those struggling to eat wellbeing and lives of the
during the height of the pandemic. people of Stevenage.
5
Chronicle Magazine
A year in the
headlines
It’s safe to say that 2020 was a year unlike any other and brought
with it a unique set of challenges for all parts of our community.
Covid 19 and the council’s response to dealing with it dominated
the headlines. There has of course been some good news too but
the last 12 months has been challenging to say the least...
Jan-March
Business as usual for the first part
of the year until news emerges of
a fast spreading virus from the Far
East called COVID-19. Plans are
quickly prepared to seek to halt
the spread and mitigate against
its effects on the most vulnerable
parts of the community.
6
The magazine for Stevenage people
April-June
With the country in lockdown, the council
moves to support the community, with
a particular emphasis on the most
isolated. Our bespoke support hub
Stevenage Helps is set up to deliver
food and supplies around the town to
those that need it most. The cost of
extra support during the crisis begins to
impact on Council resources both locally
and nationally leading to pleas for more
financial help from central Government.
7
Chronicle Magazine
July-September
The Government eases lockdown
restrictions, allowing businesses
to reopen with social distancing
measures in place. News emerges of
a proposal from Hertfordshire County
Council to replace the 11 local
councils in Herts with a single large
council which was strongly opposed
by the District and Borough Council
Leaders across the county.
8
The magazine for Stevenage people
October-December
Some good news on the sporting
front as Stevenage’s Lewis
Hamilton wins a seventh Formula
One world title, equaling Michael
Schumacher’s record. Local
heroes are recognised in a special
Covid focused Pride of Stevenage
Awards, recognising those that
stepped up to help others during
the crisis.
9
Chronicle Magazine
Supporting safe shopping
It has been a difficult year for our local retailers but we have
done our best to provide a safe environment for our businesses
to trade and for local people to support the local economy…
W
hat a unique year it The Christmas Light Switch on was Natalie’s Home Fragrances? There
has been for the Town a virtual affair. If you’re yet to see are plenty of options where you can
Centre. Things have been it, please visit @lovestevenagetc spend your money. So be sure to
very different, but our essential and search for the video. You may keep an eye out.
businesses and click and collect/ have also spotted some festively
delivery services have done their designed store windows and finally Take a look at our website or social
best to ensure our shoppers have during 7 - 13 December we ran a media pages for details of further
been kept safe and are able to get 7 day advent calendar giveaway. offers. Alternatively you could get
all that they need. And finally during 7 - 13 December information first on all news and
we ran a 7 day advent calendar events by joining our email list.
We worked on returning to the giveaway. Email tcm@stevenage.gov.uk to
High Street with retailers to make sign up (you can opt out at any
sure businesses were taking all Looking ahead, we have some great time).
necessary precautions to ensure things lined up. You could be one of
your safety including providing 10 winners to get £50 Stevenage Shopping local has always been
correct PPE for staff, spaced out Town Centre vouchers, which can a great way to support our town,
racks to enable social distancing, be spent when safe to do so at the but now more than ever, it will
outdoor queuing systems, QR Westgate Centre, Indoor Market, be a necessity to help our local
codes, and directional walking and outdoor stores throughout the businesses to survive. Together,
systems. Town Centre. when it is safe to do so we can get
our High Street booming again, and
At the indoor market, we put similar What would you do with an extra behind the scenes, we’ll do what
measures in place for shoppers £50? Buy some fab toys from the we can to make your shopping
could feel just as secure inside the Entertainers (inside the Westgate experience a pleasant and safe one
building. And finally, in the Town Centre)? Buy some clothes from aided of course by our wonderful
Centre, Stevenage Borough Council our high street / designer brands new Town Square.
has updated pavement markings such as Next, Primark, Dorothy
showing areas to walk, and areas Perkins, River Island, H&M and Blue For any Town Centre queries
to rest, so you can pass by other Inc? Maybe treat yourself to some or comments, contact us on
shoppers with peace of mind. new jewellery from Warren James, tcm@ stevenage.gov.uk, or for
Please do remember to follow the Pandora or H Samuel? Or spend at street trading and Indoor Market
arrows for your safety. some of our boutique indoor market comments, contact indoor.market@
traders such as Demi’s Cake Magic; stevenage.go.uk
We have also tried to keep the Portside Soap Company (which
Christmas spirit alive in the town. Wishing you a positive 2021, from
makes its own soaps onsite?) or the Town Centre & Markets Team.
10The magazine for Stevenage people
Regeneration during
a global pandemic
While other regeneration programmes across the UK have
been delayed or postponed due to the pandemic, our 20-
year, £1bn programme has continued with all 4 of our
ongoing schemes still very much on track.
Town Square & Town office space, flexible working regeneration programme that
Square North Block facilities and 94 new homes. is already underway.
One of the more visible New Bus Interchange SG1
projects has been the The first phase of construction Finally, we have also taken a
transformation of the Town work has started on our new major step forward with our
Square and the adjacent bus interchange on the car single biggest regeneration
North Block building which park adjacent to Stevenage scheme, SG1.
have both received a much- Leisure Centre alongside
needed upgrade this year. The programme was granted
Lytton Way.
We’ve introduced new granite approval in last Autumn and
paving and benches, bespoke The new facilities will include the first phases will see the
retro lighting – based on a sleek, modern design with demolition of Swingate House
those used in the town’s initial covered waiting facilities, on Danestrete and the former
design in the 1950s and 60s - extensive seating areas, Police Station on Southgate
new drainage facilities, street toilets, café, live passenger early in the New Year.
furniture and more. information boards and more.
SG1 will cover 14.5 acres of
The new facility and location
In addition, the redevelopment the town centre and will
will improve accessibility
of the North Block building – introduce 11 new buildings,
between the railway station
the current site of Starbucks, creating a new heart for
and the town centre and will
Greggs and Subway - will Stevenage. With a focus on
enhance the link between the
provide new retail, commercial inclusivity, environmental
existing cycle network and bus
and flexible office space and sustainability and wellbeing,
and rail networks, integrating
include the restoration of the development will provide
all of Stevenage’s transport
building frontages based on attractive new streets, squares
hubs.
the town’s original architectural and landscaped areas and
heritage. Over 200 desk Existing bus services will improve pedestrian and cycle
spaces are being added to the continue to run as normal connections. A new public
previously unused upper floors until the new interchange is services hub will incorporate
of the building which promises completed and launched to health and voluntary sector
to have a transformational the public in autumn 2021. services, the library, a café
knock- on effect for the services and other facilities whilst also
Town Investment Plan providing a new base for the
and businesses based in the
town centre. You may recall that Stevenage Council to work from. The
was selected to be one of project will transform our
Queensway North the Towns to benefit from town over the next 10 years,
nearing completion the Towns Fund programme. upgrading what’s available to
The Stevenage Development residents and visitors, now and
Queensway North, the former
Board has submitted a £50m in the future and will act as a
site of Marks & Spencer
bid and is currently waiting to one stop shop for local people
and adjoining units, is also hear back from Government.. to access key services.
benefitting from a major The bid includes proposals For more information about
transformation. The £50m for additional regeneration the regeneration programme,
development will introduce projects including a Sports & visit www.Stevenage-Even-
new retail, residential and Leisure Hub and an Innovation Better.com and follow us on
commercial facilities including and Technology Centre. It Instagram and Twitter
a new 24-hour gym plus will also support the wider (@StevenageBetter)
11Chronicle Magazine
Stevenage Against Domestic
Abuse expands Safe Spaces
In November, we opened our 19th Safe Space to house
victims of domestic abuse through our Stevenage Against
Domestic Abuse (SADA) service.
A
Safe Space offers a haven to because the service is so
victims, survivors and their important to me. I’m so
families fleeing domestic lucky that I have been given
abuse by providing a location the position and been able
to make what can often be life to grow along with the
changing decisions. The space is service.
available for up to seven days.
“I used to be really
We started 2020 with just two embarrassed and I
Safe Spaces, but demand for the wouldn’t talk about it until I
service has increased by 90 per realised all it takes is one person
cent during the pandemic and we to have an understanding for me
increased the provision to ensure to change my life for the better. I
STEVENAGE
more victims and their families are know what a difference just one
able to get the help and support person can make to service users
that they need. and their families.”
AGAINST
The 19 Safe Spaces are located in For more information on SADA, DOMESTIC
ABUSE
Stevenage, North Herts, East Herts please visit: www.stevenage.
and Welwyn Hatfield where SADA gov.uk/town-and-community/
operates. community-safety/stevenage-
against-domestic-abuse-sada Don’t suffer in silence
SBC employee and SADA volunteer,
Roxie Chambers, now has a full- Put a stop to domestic abuse
time role with the service, but was
once in need of its help. She said:
“SADA was literally the best thing
that has ever happened to me in
my whole life. The service helped
me to understand my irrational
fears and take my children places
without being fearful. My case
worker understood what people
around me couldn’t understand.
“I was offered the chance to
volunteer and I managed to fit that
around my part time job at the
time. The service just continued
to grow and grow and eventually
SADA survivor stories: a collection of stories from users of the service.
a position came up. I went for it
125
The magazine for Stevenage people
Fairlands Valley Park,
Town Centre Gardens,
Hampson Park,
Shephalbury Park
and Weston Road
Built an additional Cemetery.
21 homes
in 2020 as part of our Housing
Development programme.
We are creating 318 homes,
179 of which will
be retained
to rent to
local people.
12,058
Launched the Stevenage
Works partnership to build
new homes, create jobs
and regenerate the town.
tonnes
of household waste
was recycled saving it
from going to landfill
and thereby saving
the council £1,110,942.
4
regeneration
STEVENAGE projects in
AGAINST progress.
DOMESTIC
19
1 given planning approval.
ABUSE Bid submitted for £50m
additional funding.
safe spaces and
508
number of
victims
supported by
the service.
135
The magazine for Stevenage people
Fairlands Valley Park,
Town Centre Gardens,
Hampson Park,
Shephalbury Park
and Weston Road
Built an additional Cemetery.
21 homes
in 2020 as part of our Housing
Development programme.
We are creating 318 homes,
179 of which will
be retained
to rent to
local people.
12,058
Launched the Stevenage
Works partnership to build
new homes, create jobs
and regenerate the town.
tonnes
of household waste
was recycled saving it
from going to landfill
and thereby saving
the council £1,110,942.
4
regeneration
STEVENAGE projects in
AGAINST progress.
DOMESTIC
19
1 given planning approval.
ABUSE Bid submitted for £50m
additional funding.
safe spaces and
508
number of
victims
supported by
the service.
13Chronicle Magazine
Councillors and ward surgeries
Bandley Hill Liberal Democrat Liberal Democrat
Labour & Co-operative Tom Wren Graham Snell
Adrian Brown 13 Scott Road, SG2 0BZ 177 Durham Road, SG1 4JP
7 Valley Way, SG2 9AB 07786 517 218 01438 238399
07366 708 508 tom.wren@stevenage.gov.uk graham.snell@stevenage.gov.uk
adrian.brown@stevenage.gov.uk Ward Surgeries Ward Surgeries
Labour & Co-operative No physical surgeries. Please call No physical surgeries. Please call or
Michelle Gardner or email us if you have any issues email us if you have any issues or
21 Fellowes Way, SG2 8BW or concerns. concerns.
01438 729010 Labour & Co-operative
Jackie Hollywell Martins Wood
michelle.gardner@stevenage.gov.uk Labour & Co-operative
Labour & Co-operative 36 Hayfield, SG2 7JP
01438 316005 Lloyd Briscoe
Joan Lloyd (Mrs) 27 Hazelmere Road, SG2 8RX
413 Vardon Road, SG1 5BA jackie.hollywell@stevenage.gov.uk
Ward Surgeries 01438 229795
01438 359627 lloyd.briscoe@stevenage.gov.uk
joan.lloyd@stevenage.gov.uk No Surgeries are being held at the
present time. Labour & Co-operative
Ward Surgeries Teresa Callaghan
2 January 2021, 10-11am. Longmeadow 6 Chestnut Walk, SG1 4DD
6 February 2021, 10-11am. Conservative 07909 118 629
6 March 2021, 10-11am. Doug Bainbridge teresa.callaghan@stevenage.gov.uk
Contact us to make an 21 Lingfield Road, SG1 5SG Labour & Co-operative
appointment. 01438 240542 Maureen McKay
Bedwell doug.bainbridge@stevenage.gov.uk 583 Lonsdale Road, SG1 5EA
Labour & Co-operative Conservative 01438 234363
David Cullen Alexander Farquharson maureen.mckay@stevenage.gov.uk
1 Holly Copse, SG1 1QT 1 Mandeville, SG2 8JH Ward Surgeries
01438 364610 07873 332 850 30 January 2021, 11am-12pm.
david.cullen@stevenage.gov.uk alaxander.farquharson@stevenage.gov.uk 27 February 2021, 11am-12pm.
Labour & Co-operative Conservative 27 March 2021, 11am-12pm.
Liz Harrington Adam Mitchell C.C. Contact us to make an appointment.
50 Rockingham Way, SG1 1SH 18 Holly Leys, SG2 8JA
01438 365021 Old Town
01438 721012 Labour & Co-operative
liz.harrington@stevenage.gov.uk adam.mitchell@stevenage.gov.uk
Ward Surgeries Jim Brown
Labour & Co-operative 4 Hammond Close, SG1 3JQ
Lizzy Kelly No Surgeries are being held at the
present time. 07939 687 509
28 Grace Way, SG1 5AB jim.brown@stevenage.gov.uk
07961 626478 Manor Labour & Co-operative
lizzy.kelly@stevenage.gov.uk Liberal Democrat Loraine Rossati
Ward Surgeries Andy McGuinness 12 Pike End, SG1 3XA
20 January 2021, 10-11am. 40 Hayfield 07928 737 816
17 February 2021, 10-11am. SG2 7JP loraine.rossati@stevenage.gov.uk
17 March 2021, 10-11am. 07801 658239 Conservative
Contact us to make an appointment. andy.mcguinness@stevenage.gov.uk Jody Hanafin
Chells Liberal Democrat 22A Walkern Road, SG1 3RD
Liberal Democrat Robin Parker C.C. 01438 517495
Stephen Booth 8 Cameron Close, SG2 0HG jody.hanafin@stevenage.gov.uk
2B North Road, SG1 4AT 01438 724746 Ward Surgeries
07970 900 126 robin.parker@stevenage.gov.uk No Surgeries are being held at the
stephen.booth@stevenage.gov.uk present time.
14The magazine for Stevenage people
Pin Green Labour & Co-operative Symonds Green
Labour & Co-operative John Mead Labour & Co-operative
Lin Martin-Haugh 43 Angle Ways, SG2 9AP Laurie Chester
44 Whitney Drive, SG1 4BJ 01438 216433 22 St Albans Drive, SG14RU
01438 351467 john.mead@stevenage.gov.uk 01438 231310
lin.martin-haugh@stevenage.gov.uk Labour & Co-operative laurie.chester@stevenage.gov.uk
Labour & Co-operative Sarah Mead Labour & Co-operative
Simon Speller 43 Angle Ways, SG2 9AP Michael Downing
45 Shackleton Spring, SG2 9DF 01438 216433 9 Essex Road
01438 239459 sarah.mead@stevenage.gov.uk SG1 3EZ
simon.speller@stevenage.gov.uk Ward Surgeries 01438 213870
Labour & Co-operative 9 January 2021, 10am-12.30pm. michael.downing@stevenage.gov.uk
Jeannette Thomas 6 February 2021, 10am-12.30pm. Labour & Co-operative
191 Chells Way, SG2 0LX 6 March 2021, 10am-12.30pm Sharon Taylor OBE C.C.
01438 721258 Surgeries held at The Shephall 26 Fairview Road, SG1 2NR
jeannette.thomas@stevenage.gov.uk Centre, Shephall Green Member Services-01438 242330
Ward Surgeries St. Nicholas sharon.taylor@stevenage.gov.uk
9 January 2021, 10-11am. Labour & Co-operative Ward Surgeries
6 February 2021, 10-11am. Sandra Barr Surgeries meetings to be
6 March 2021, 10-11am. 53 Exeter Close, SG1 4PW confirmed. Please call or email if
Contact us to make an appointment. 01438 563622 you have any issues or concerns.
Roebuck sandra.barr@stevenage.gov.uk Woodfield
Labour & Co-operative Labour & Co-operative Conservative
John Gardner Richard Henry Phil Bibby C.C.
21 Fellowes Way, SG2 8BW 36 Hayfield, SG2 7JP 5 Gloucester Close, SG1 3RQ
01438 729010 01438 316005 01438 316955
john.gardner@stevenage.gov.uk richard.henry@stevenage.gov.uk philip.bibby@stevenage.gov.uk
Labour & Co-operative Labour & Co-operative Conservative
John Lloyd Claire Parris Graham Lawrence
413 Vardon Road, SG1 5BA 451 Ripon Road, SG1 4LX 71 Woburn Close,
01438 359627 01438 726119 SG2 8SW
john.lloyd@stevenage.gov.uk claire.parris@stevenage.gov.uk 01920 461459
Ward Surgeries Ward Surgeries graham.lawrence@stevenage.gov.uk
12 January 2021, 12.30-1.30pm. 2 January 2021, 10-11am. Conservative
9 February 2021, 12.30-1.30pm 6 February 2021, 10-11am. Margaret Notley (Mrs)
9 March 2021, 12.30-1.30pm 6 March 2021, 10-11am. 547 Scarborough Avenue,
Surgeries held at St Peters Church, Shopping parade St Nicholas. SG1 2QG
Community Hall. Strict social- Look for the gazebo. 01438 222754
distancing conditions apply. If closed, margaret.notley@stevenage.gov.uk
please phone or email. Ward Surgeries
No Surgeries are being held at the
Shephall present time.
Labour & Co-operative
Rob Broom
16 Hastings Close, SG1 2JG
07960 915 130
rob.broom@stevenage.gov.uk If you wish to view our council meetings you can see them
live on our YouTube channel https://www.youtube.com/
user/SBCComms
Check out website for dates and timings for 2021.
15How to get in touch
STEVENAGE COUNCIL HOUSING
For any of the housing matters listed in this box
please call 01438 242666
You can access all of our services • Maintenance and emergencies
online at www.stevenage.gov.uk • Independent living services
• Homelessness and housing needs advice
• Right to buy
Out of hours
For emergencies during the holidays, such
as emergency repairs to council homes, or PLEASE CONTACT HERTFORDSHIRE
homelessness, telephone 01438 314963. COUNTY COUNCIL FOR:
Highways – potholes, roadworks and streetlights
If you wish to speak to us regarding any of the issues 0300 123 4047
in this box please contact either of our main numbers: Libraries 0300 123 4049
01438 242242 or 0800 136661
Schools 0300 123 4043
• Cemetery Services
Adult social care (including Meals on Wheels and Bus
• Litter Passes 0300 123 4042
• Graffiti Recycling Centres 0300 123 04051
• Household Waste and Recycling General Enquiries 0300 123 4040
• Street Cleaning and Grounds Maintenance Parking
• Parks, green spaces and woodlands OTHER USEFUL NUMBERS
• Trees
Citizens Advice (Stevenage) 03444 111 444
• Lost/found/contained dogs
Domestic Violence/Abuse line 01438 242666
• Planning
Energy Efficiency Advice Line 0800 512012
Floodline (Environment Agency) 0845 9881188
YOU CAN ALSO CONTACT SOME Gas Emergencies 0800 111999
DEPARTMENTS DIRECTLY USING THE Hertfordshire Police 101
NUMBERS BELOW: NSPCC: Childline 0800 1111 HelpLine 0808 8005000
Allotment Lettings and enquiries 01438 242323 NHS non-emergency 111
Garage Lettings 01438 242548/242416 Pest Control – Dial-a-Pest 03444 828334
Environmental health and protection (air and noise RSPCA 0300 1234999
pollution, health & safety at work, food inspections and Samaritans 116 123
licencing) 01438 242908/242916 Thames Water 0800 9808800 (sewerage problems,
Street Wardens (anti-social behaviour) 01438 242666 blocked main drains) Water Emergencies (Affinity)
Stevenage Parks 01438 242323 0345 3572407
Stevenage Leisure Ltd 01438 242605 Leakspotters (Affinity) 0800 3765325
The Gordon Craig Theatre 01438 363200 Women’s Refuge and advice 01438 242666
Stevenage Museum 01438 218881 Alcoholics Anonymous 0800 917 7650
Get your local news in this magazine Stevenage Borough Council,
The next edition is delivered next year. If you would like information to be Daneshill House, Danestrete, Stevenage, SG1 1HN
included please email: chronicle@stevenage.gov.uk Chronicle is provided by Telephone: 01438 242242 web: stevenage.gov.uk
Corporate Communications. Please be aware that the Editor reserves the @StevenageBC
right not to print articles. While every effort is made to ensure the information
@StevenageBoroughCouncil
contained in Chronicle is correct, Stevenage Borough Council cannot be held
liable for omissions and inaccuracies. @StevenageBoroughCouncil
Please recycle Chronicle when you’ve finished reading it by putting it in your blue recycling box. © Stevenage Borough Council 2020You can also read
