CITREP+ COURSE APPLICATION FOR NEW PROGRAMME TERM: 1 APR 2021 - 31 MAR 2022 - TESA PROGRAMME OFFICE HUMAN CAPITAL CLUSTER - IMDA
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CITREP+ COURSE APPLICATION FOR NEW PROGRAMME TERM: 1 APR 2021 – 31 MAR 2022 TESA PROGRAMME OFFICE HUMAN CAPITAL CLUSTER UPDATED AS OF MAR 2021
Agenda
1. CITREP+ Overview
2. CITREP+ Programme Updates
3. CITREP+ Workflow
4. SF for ICT Course Mapping via ICMS
5. Contact Details
2
1. CITREP+ OVERVIEW
CITREP+ is a programme under IMDA’s Tech Skills Accelerator (TeSA)
initiative, aligned to the Skills Framework for ICT (SF for ICT)
Employersto attract, retain and develop their talents
Individualsto plan their career development and progression
Education and training providers to design relevant programmes
Thrust 1: Thrust 2: Thrust 3:
IDENTIFY ACQUIRE PLACE
Skills Framework for ICT Upskilling, Deepening &
Integrated Career Services
Conversion Programmes
Career Pathways Company Led Training Career Facilitation
Career Advisory, Guidance,
Job Roles Skill Maps Job Matching, Group Mentoring
Professional Conversion
Programme
Tech Immersion &
Placement
individuals employers
Attach-and-Train
jobseekers employers
CITREP+
training
providers
4SFw for ICT comprise of a catalogue of ICT Job Roles and Technical
Skills Competencies (TSCs)
For more information:
Job Roles and
SFw for ICT Navigation Tool*
Technical Skills Competencies (TSCs)*
5Objectives of CITREP+
• To build a strong core of specialised local ICT workforce to support
growth of Digital Economy
• To develop and offer quality infocomm professional development
technology courses, and professional certifications that impart
infocomm technology skills and in-demand domain knowledge.
6Focus areas under CITREP+
Big Data & Cyber Security Networks & Software
Data Analytics Infrastructure Development
Artificial Intelligence 5G Cyber Security Product Development
7Programme Support
Category Type Singapore Permanent Residents
Citizen (*with effect from 1 August 2017 onwards)
Training Course and Certification Certification only Training Course and Certification Certification only
only only
Organisation- Non SMEs Up to 70% of the nett payable Up to 70% of the nett payable
sponsored course and certification fees, course and certification fees,
capped at $3,000 per trainee capped at $3,000 per trainee
SMEs Up to 90% of the nett payable
Up to 70% of the nett course and certification fees, Up to 70% of the nett
Up to 90% of the nett payable payable certification capped at $3,000 per trainee payable certification
course and certification fees, fees, capped at $500 fees, capped at $500
Professionals capped at $3,000 per trainee per trainee Up to 70% of the nett payable per trainee
(40 years old course and certification fees,
and above) capped at $3,000 per trainee
Self-Sponsored Professionals Up to 70% of the nett payable
course and certification fees,
capped at $3,000 per trainee Up to 70% of the nett Up to 70% of the nett payable Up to 70% of the nett
payable certification course and certification fees, payable certification
Professionals Up to 90% of the nett payable fees, capped at $500 capped at $3,000 per trainee fees, capped at $500
(40 years old course and certification fees, per trainee per trainee
and above) capped at $3,000 per trainee
8CITREP+ Course/ Certification Endorsement
1. Types of Course and Certification
Certifiable Programme
▪ Course should lead to industry recognized certifications
▪ Appointment by Certificate Awarding Body (CAB)
2. Duration of course and Exam Completion
▪ Minimum 21 training hours (excluding breaks + examinations), maximum 12 months
▪ At least 7 hours face-to-face time (includes in-person classroom training and/or online synchronous
training)
92-stage Course Evaluation
1st Stage – SF for ICT Course Mapping 2nd Stage - Course Endorsement
Course Mapping Requirement
a. Course should lead to industry recognized certifications, i.e. Certifiable Programme
▪ Supported with letter of authorization issued by the corresponding Certificate Awarding Body (CAB)
b. Course support skills acquisition and aligned to available SF for ICT Job Role(s) with minimum one Technical
Skills and Competencies (TSCs) for each selected job role
c. Course is within supported skill categories
d. Duration of course
▪ At least a total of 21 training hours (excluding breaks and examinations) and not exceeding 12 months for
completion
▪ At least 7 hours face-to-face training (not limited to classroom-based learning)
e. All course mapping valid from point of ICMS approval to end of programme term or expiry of Certification
Awarding Body (CAB)’s appointment, whichever earlier
Refer to online CITREP+ Guides – CITREP+ CP Endorsement Guide (1 April 2021 to 31 March 2022)
102-stage Course Evaluation: 1st Stage
TSCs Eligible for Course and Certification Support Level
Skill Category: Strategy Planning and Skill Category: Business Development
Implementation
• Data Analytics
• All TSCs except Organisational Analysis and Strategy
Implementation
Skill Category: Sales and Marketing
Skill Category: Design and Architecture
• Technical Sales Support
• All TSCs except Organisational Design
Skill Category: Business and Project
Management
Skill Category: Development and Implementation
• Business Continuity
• All TSCs except Failure Analysis, Process Validation, • Business Innovation
Research, User Testing and Usability Testing
• Business Process Re-engineering
• Business Risk Management
Skill Category: Operations and User Support
• Change Management
• All TSCs • Portfolio Management
• Disaster Recovery Management
Skill Category: Governance and Compliance • Emerging Technology Synthesis
• Product Management
• All TSCs
• Sustainability Management2-stage Course Evaluation: 1st Stage
TSCs Eligible for Certification Only Support Level
Skill Category: Stakeholder and Contract Management
• All TSCs
Skill Category: Business and Project Management
• Business Needs Analysis
• Project Management
• Business Agility
• Agile Coaching2-stage Course Evaluation: 2nd Stage
1st Stage – SF for ICT Course Mapping 2nd Stage - Course Endorsement
Becoming a CITREP+ Partner
• A legally registered business entity in Singapore with ACRA
• Established Track Record (minimum 2 prior runs of course seeking endorsement)
• Sound Financial Health
• Management & Support Team (For CITREP related matters)
• Trainers must have at least 2 years of relevant industry and/or training experience
• Facilities & Equipment. Each class size (for synchronous online learning) shall not exceed 25 trainees.
Refer to online CITREP+ Guides – CITREP+ CP Endorsement Guide (1 April 2021 to 31 March 2022)
132-stage Course Evaluation: 2nd Stage
Online/ Blended Learning Course Requirement
Requirements
a. Demonstrate system capability to authenticate learners' identities;
b. Demonstrate system capability to validate attendance records & track learners' progress.
i. For synchronous learning, CP must be able to track learners’ attendance. (e.g system log-in and log-out records for
video conference classes)
ii. For asynchronous learning, CP must ensure that there is a Learning Management System (LMS) in place to track
completion progress of the online modules (e.g. screenshot of completion progress for online modules).
c. Trainer support must be available for trainee who need further clarification or assistance; and
d. Technical helpdesk support must be available.
Refer to Appendix E in CITREP+ CP Course Endorsement Guide (1 April 2021 – 31 March 2022)
142. CITREP+ PROGRAMME UPDATES
Highlights on Programme Updates
Whole-of-Government (WOG) Effort to Streamline Continuous Education
Training (CET) Grants Across Government Agencies(1/2)
▪ All Government CET grant schemes will progressively be
migrated to Training Partners (TP) Gateway and Training
Grant System (TGS) from 2021 onwards
▪ Funding guidelines and parameters would be aligned across
all Government CET grants
16Highlights on Programme Updates
Whole-of-Government (WOG) Effort to Streamline Continuous Education
Training (CET) Grants Across Government Agencies(2/2)
Upcoming Revisions to CITREP+
Revisions to CITREP+ with effect from 1 Apr 2021
(timeline to be advised)
a. Co-payment across all funding categories to a. Migration of ICMS to TP Gateway and TGS
ensure prudent use of training resources and estimated in 2nd half Yr2021
prevent crowding out of limited facilities to ▪ Lead time will be catered to facilitate course
individuals upskilling themselves to stay relevant provider transition to TGS
in current jobs. ▪ More details will be shared closer to migration
timeline
b. MOOC support will be discontinued under
CITREP+ b. Nett-fee subsidy approach to replace current
full-fee subsidy approach with migration to TP
▪ Course Provider may continue to apply to SSG for
SFC support for Massive Open Online Courses Gateway and TGS. More details to be shared
(MOOC). closer to migration timeline
Under Nett-fee subsidy approach, eligible trainees pay
the nett fee (i.e. unsubsidized portion of course fees),
and course providers to claim the course fee subsidies
from CITREP+ directly. 17Highlights on Programme Updates
Course and Course Provider Onboarding Requirement
1. Courses onboarding CITREP+ to lead to industry-recognised certifications awarded by
international certification bodies
▪ Course Provider keen to be accredited under SkillsFuture Singapore (SSG), may refer to the following
websites more information on onboarding courses with SSG via TP Gateway
Website Reference
Organisation registration ▪ Overview of a Training Provider (TP)
▪ Registration requirements for TP seeking to offer SSG funded courses
Criteria for becoming a Approved ▪ Link
Training Organisation
2. Declarations of organisation/ management staff
▪ Free from contractual breaches/ disciplinary proceedings or regulatory action by any regulatory or licensing
authority
▪ Free from criminal offences or criminal proceedings in any jurisdiction
▪ Refer to Appendix D of CP Endorsement Guide for more details.
18Highlights on Programme Updates
Conduct of Approved CITREP+ Course(s)
1. Compliance to IMDA-approved Enrolment Quota for each Course Provider under FY21
programme term
▪ To facilitate CP in planning ahead for FY21 programme term, CP to check in with IMDA on indicative
enrolment quota at the first course application. Indicative enrolment quota will be released if CP do not
complete course application submission within the stipulated expiry date.
▪ CP to size pipeline course(s) based on IMDA-approved enrolment quota and provide pipeline course(s) with
enrolment projections for the new programme term prior to CP onboarding. Email notifications will be
provided on IMDA-approved enrolment quota upon endorsement of course.
▪ CP is subjected to termination or suspension of courses for proceeding with enrolment in excess of IMDA-
approved quota without prior consent
▪ CP may seek prior IMDA’s consent for quota adjustment in excess of IMDA-approved quota, supported by
FY21 programme term track record
▪ To encourage responsible use of IMDA-approved enrolment quota, quota setting in subsequent programme
term will take into consideration current term enrolment quota utilisation.
2. To ensure quality in training, the class size for synchronous online learning shall not exceed 25
trainees
3. CPs are reminded to cater course primarily to professionals, to align with policy intent of building
a strong core of local ICT workforce to support growth of Digital Economy
19Highlights on Programme Updates
Marketing of CITREP+ Courses
1. [Reminder] Promotion of approved courses should be focused on skills acquisition
and not on the basis of benefitting from the grant allowance
2. [New] To guide trainees on selection of courses based on skills to be acquired,
Course Provider to inform the approved TSCs for course on course provider’s
website.
203. CITREP+ WORKFLOW
CITREP+ Workflow: Overview
Pre-planning COURSE APPROVAL BEFORE TRAINING AFTER TRAINING
2-stage evaluation
Preparation for SF for ICT Course Trainee
Claim Application
CP onboarding Mapping Endorsement Enrolment
▪ Check in with IMDA on ▪ Focus on content ▪ Assessment of ▪ Course providers to ▪ Provide trainees
enrolment quota. evaluation Course Provider enrol trainees with required
adequacy before supporting
▪ Size pipeline courses for ▪ Relevance of the commencement of documents
onboarding based on course/certification ▪ CP notified on courses/exam
allocated enrolment quota against Technical Skills IMDA-approved ▪ Trainees to submit
Competencies in the Enrolment claims upon
▪ Provide IMDA with pipeline Skills Framework for Quota via email completion
course details. Refer to ICT
Appendix F of CP
Endorsement Guide. ▪ Evaluation by Skills
Expert Panel (SEP)
Estimated processing time average 6 to 9 weeks,
subjected to completeness of submission
22CITREP+ Workflow: Course Mapping
2-stage evaluation
Course Mapping Course Endorsement Trainee Enrolment Claim Application
Submit Course Mapping Application via ICMS
a. For course transiting from FY19/20 programme term (1 Apr 2019 to 31 Mar 2021), course evaluation by Skills
Expert Panel (SEP) not required if all the conditions below are met:
i. No material changes to course curriculum/ materials submitted for FY19/20 programme term;
ii. No changes to Technical Skills Competency (TSC) and Proficiency Level (PL) approved under FY19/20 programme;
iii. Approved TSCs in FY19/20 programme term available in refreshed Sf for ICT and has not changed; and
iv. No change to SFw for ICT
b. For new course application, course evaluation by SEP is required
c. All course mapping valid from point of ICMS approval to 31 March 2022
Refer to online CITREP+ Guides - SF for ICT Course Mapping (1 April 2021 to 31 March 2022)
23CITREP+ Workflow : Course Endorsement (1/3)
2-stage evaluation
Course Mapping Course Endorsement Trainee Enrolment Claim Application
Submit course endorsement application via ICMS
Requirements Highlights on Documentations
A legally registered business entity in ACRA Bizfile (dated no more than 6 months from application date)
Singapore with ACRA
Sound Financial Health Company’s latest audited annual report or management’s financial reports (dated no more than 12
months from application date). Refer to Appendix D for more details
Establishment & Track Record (minimum • Proof of actual training conducted. E.g. invoices billed to trainees
2 course runs) • Post-course evaluation report completed by trainees (except for courses under certification
fees support only)
Management & Support Team (for Declarations of organisation/ management, including being free from contractual breach and other
CITREP+ related matters) offences in the last 5 years
Trainers must have at least 2 years of Trainer’s CV including highlights of relevant professional experience/ information supporting
relevant industry and/or training qualification of trainer in meeting requirement
experience
Online/ Blended course requirement Refer to Appendix E for checklist on requirements and supporting documents
Refer to online CITREP+ Guides - Appendix D for checklist on the required supporting document.
24CITREP+ Workflow : Course Endorsement (2/3)
2-stage evaluation
Course Mapping Course Endorsement Trainee Enrolment Claim Application
New Programme Term ▪ CITREP+: SF (1 April 2021 – 31 March 2022)
▪ Endorsement Term valid till 31 March 2022*
*Subjected to revision by IMDA
Estimated Processing Time ▪ Course Mapping : 4 -6 weeks upon complete submission
▪ Course Endorsement : 1-3 weeks upon complete submission
Course Application Fee Course Mapping with S$600 per course application (subject to 7% GST)
▪ Payable to “IMDA” upon Endorsement Total Payable: S$642
application
Course Endorsement S$350 per course application (subject to 7% GST)
Total Payable: S$374.50
25CITREP+ Workflow : Course Endorsement (3/3)
2-stage evaluation
Course Mapping Course Endorsement Trainee Enrolment Claim Application
Course Endorsement Application Submission via ICMS (Infocomm Competency Management System)
• Course Endorsement application are submitted online via the Infocomm Competency
Management System (ICMS): https://eservice.imda.gov.sg/icms
Refer to online CITREP Guides - ICMS Course Mapping and Course Endorsement User Guide for the steps to
submit the Course Endorsement Application.
26CITREP+ Workflow : Trainee Enrolment by Course Provider
2-stage evaluation
Course Mapping Course Endorsement Trainee Enrolment Claim Application
Trainee Enrolment
Course Providers are expected to create the trainee enrolment record(s) in ICMS:
a. 30 calendar days before the course and/or examination start date OR
b. Up to 5 calendar days from the course and/or examination start date Note:
Programme name
selected for trainee
CITREP+ SF (1 Apr 2021 – 31 Mar 2022)
enrolment to match
with programme
name selected during
course endorsement
Refer to online CITREP+ Guides - ICMS Trainee Enrolment [CP] User Guide for the steps on Trainee
Enrolment.
27CITREP+ Workflow : Claim Application
2-stage evaluation
Course Mapping Course Endorsement Trainee Enrolment Claim Application
Claim Application
Individuals / Sponsoring Organizations to submit claim for CITREP+ funding from ICMS upon successful
completion of the course/certification
Note:
Course Providers to
advise Individuals /
Sponsoring
Organisations to select
the relevant
CITREP+ SF (1 Apr 2021 – 31 Mar 2022) Programme Name in
ICMS based on Trainee
Enrolment
Refer Individuals and Sponsoring Organizations to the respective online CITREP+ Guides - ICMS Claim
Application User Guide for the steps on Claim Application.
28COURSE MAPPING VIA ICMS
Overview on SF for ICT Course Mapping via ICMS
SF for ICT Mapping Course Endorsement Trainee Enrolment Claim Application
1. Online Submission for courses leading to industry-recognised certifications
a. Objective: Capture course mapping via ICMS and provide information for course listing on IMDA website
b. Submit an online application through the ICMS portal
Identify subject Identify which SF Select the most Course must be
area(s) for for ICT Tracks and All approved
relevant job mapped to at least
course listing Sub-Tracks that new course
role (s) based 1 Technical Skills
on IMDA’s best fit your course mapping will be
on the and Competency
website valid till end of
identified Sub- (TSCs) for each SF
programme
E.g. Artificial Track of your for ICT job role(s)
Intelligence, Cyber (*Please refer to navigator term
Security, IoT for SFw for ICT) course selected.
2. Offline Template
a. Objective: Supplementary information to facilitate course content evaluation and listing of approved course(s) on IMDA’s website
b. Download the online CITREP+ guide “SF for ICT Course Mapping (excel)”
b. Upload the updated “SF for ICT Course Mapping (Excel)” in ICMS submission.
Refer to online CITREP+ guides - SF for ICT Course Mapping Guide (1 Apr 2021 – 31 Mar 2022) for:
a. Steps on Course Mapping via ICMS
b. Steps to obtain SF for ICT job roles and TSCs
30SF for ICT Course Mapping via ICMS (Online Submission) - 1/4
Identify which SF for Select the most Course must be
Identify subject ICT Tracks and Sub- relevant job role mapped to at least 1 All approved new
area(s) for course Tracks that best fit (s) based on the Technical Skills and course mapping
listing on IMDA’s your course identified Sub- Competency (TSCs) will be valid till 31
website Track of your for each SF for ICT job March 2021
course role(s) selected.
1. Select “Skill Framework Course Mapping” as Programme 2. Select relevant Subjects
Action:
Action: 1. Identify and Select Subject
Select ‘Skill Framework Course 2. Select the ‘SF for ICT Course Mapping via ICMS (Online Submission) – 2/4
Identify which SF for Course must be
Select the most
Identify subject ICT Tracks and Sub- mapped to at least 1 All approved new
relevant job role (s)
area(s) for course Tracks that best fit Technical Skills and course mapping
based on the
listing on IMDA’s your course Competency (TSCs) will be valid till 31
identified Sub-Track
website for each SF for ICT job March 2021
of your course
role(s) selected.
3. Select Track-Sub Track 4. Select Relevant Job Role
Action: Action:
1. Identify and Select Relevant Track-Sub Track 1. Identify and Select Relevant SF Job Role
2. Select the ‘SF for ICT Course Mapping via ICMS (Online Submission) – 3/4
Identify which SF for Select the most Course must be
Identify subject ICT Tracks and Sub- relevant job role mapped to at least 1 All approved new
area(s) for course Tracks that best fit (s) based on the Technical Skills and course mapping
listing on IMDA’s your course identified Sub- Competency (TSCs) will be valid till 31
website Track of your for each SF for ICT job March 2021
course role(s) selected.
5. Select TSC-Proficiency level
Action:
1. Identify and Select Relevant TSC and Proficiency Level
2. Select the ‘SF for ICT Course Mapping via ICMS (Online Submission) – 4/4
Identify which SF for Select the most Course must be
Identify subject ICT Tracks and Sub- relevant job role mapped to at least 1 All approved new
area(s) for course Tracks that best fit (s) based on the Technical Skills and course mapping
listing on IMDA’s your course identified Sub- Competency (TSCs) will be valid till 31
website Track of your for each SF for ICT job March 2021
course role(s) selected.
6. Input for Core Modules in Training and Certification Roadmap Note:
1. For Core Module, input duration in hours
2. Indicate no. of face-to-face hours under
remarks
a. Total duration of all the core module(s) must
be at least 21 hours, including 7 hours of face-
hrs Note 1 to-face time.
In SF Mapping Section,
Map course outcomes against selected
TSC and Proficiency Level Code (and the
Note 2
associated Knowledge or Abilities).
Refer to SF for ICT Course Mapping Guide (1
Apr 2021 – 31 Mar 2022) for more details
34SF for ICT Course Mapping via ICMS (Offline Template) – 1/2
Objective: Supplementary information to facilitate course mapping evaluation and listing of
approved courses on IMDA’s website
Extract from excel spreadsheet - Tab (A) - supplementary information to facilitate course mapping evaluation
Action:
1. Download excel spreadsheet from online CITREP+ guides webpage – “SF for ICT Course Mapping (excel)”
2. TSCs and PLs input in this excel must be the same as the ones indicated in ICMS
3. Reference relevant sections of course materials that supports the respective TSCs and corresponding course
outcomes
Note:
It is advisable to include the specific topics/pages of the course materials which map to the relevant TSCs selected.
35SF for ICT Course Mapping via ICMS (Offline Template) – 2/2
Extract from excel spreadsheet - Tab (B) – supplementary information for listing of courses on IMDA’s website
Course Title Course Tag for Full CTA link (only Course Content Teaser Title Teaser Title Teaser Teaser Image or logo
Provider / Time / Part outside link is (35 char) word count Description (70 Description (Required)
Company Time/ Both allowed)
(35 char) char) word count
(70 char)
(ISMS) Auditor / 45 Plan and execute 69
Who should Lead Auditor audits of ISMS in
Overview Learning Outcomes Eligibility Criteria
Attend? Training Course line with ISO/IEC
27001 standards.
governance managers
- Risk and compliance
managers -
- Information security
consultants
Action:
1. Input required information for publication of approved courses on IMDA’s website
2. Upload updated “SF for ICT Course Mapping (excel)” in ICMS for submission under course mapping
36CONTACT DETAILS
CITREP+ General Contacts
Hotline 6377 3800
Email citrep@imda.gov.sg
CITREP Programme & Application ICMS
Procedure, Useful Guides and Forms
Website
38
38CITREP+ Contacts
Course Mapping / Mr Tararis Hu Ms Cynthia Tan
Endorsement 6955-0224 6202 4901
Tararis_HU_from.TP@imda.gov.sg Cynthia_TAN_from.TP@imda.gov.sg
ICMS Helpdesk
6377 3800
Claims/ Enrolment info@imda.gov.sg
Ms Zaliyah Ibrahim
6211-1621
Zaliyah_Ibrahim@imda.gov.sg
Marketing Ms Eu Shi Heng
Clarification/ 6955-0228
Clearance Eu_Shi_Heng@imda.gov.sg
39 39
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