Coach Holidays 2021 - WWW.GRAYWAY.CO.UK Tel 01942 243165/235586 Email - Grayway Coaches
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Coach Holidays 2021 WWW.GRAYWAY.CO.UK 237 Manchester Road, Ince, Wigan, WN2 2EA Tel 01942 243165/235586 Email graywayone@aol.com Follow us on Twitter Find us on Facebook
Welcome
Welcome to our 2021 brochure which NOW AVAILABLE
we hope you will enjoy browsing
through. 2019 marked our 50th year
anniversary which we celebrated by
adding a brand new Mercedes 57 seat
executive coach to the fleet. Grayway
has remained a family run business
providing a wide and varied choice
of coach holidays, short breaks, day
excursions and private hire throughout the UK. There’s lots to choose from
inside and were sure you’ll find something that takes your fancy! We are
delighted to introduce several new tours this year with a diverse range of
attractions, destinations and history; there really is something for everyone.
Finally on behalf of everyone at Grayway Coaches may we thank all of our
loyal customers for their support over
the years, we look forward to a
successful 2021.
The ideal gift for
family and friends
Yours sincerely
for every occasion
Michael & Janet Gray
Managing Directors
Booking Agents Joining Points
Bolton Althams Travel, Market Street, BL1 1BU Ashton Job Centre, Gerrard Street 08.00
Farnworth Althams Travel, 40 Buckley Street, BL4 9DR Atherton The Punchbowl 08.55
Ince Grayway Coaches, Ince, WN2 2EA Blackrod Black Horse 08.10
Leigh Leigh Travel Shop, Bus Station, WN7 4LB Bolton Stand G, Great Moor Street
Standish Changing Rooms, 20 High Street, WN6 OHL Bus Station 08.15
Wigan Kiwi Travel, 27 Mesnes Street, WN1 1QP Hindley Town Hall 08.45
Mayfair Travel, 4 Scarisbrick Street, WN1 2BS Hindley Grn Atherton Road/Long Lane 08.50
Worldchoice Travel, 34 Market Street, WN1 1JF
Ince Grayways, Manchester Road 08.40
Leigh Boars Head, Leigh 09.00
Seating Plan Lowton Newton Road, Sandy Lane 09.05
Pemberton White Street 08.15
Platt Bridge McDonalds, Liverpool Road 08.30
ENTRANCE
45 41 37 33 29 25 21 17 13 9 5 1
Shevington Braithwaite/Shevington Lane 08.05
46 42 38 34 30 26 22 18 14 10 6 2
Standish The Globe 08.00
47 Westhoughton Reform Club 08.30
48 43 39 35 31 27 23 19 15 11 7 3 Wigan Youth Zone, Parsons Walk 08.30
DRIVER
49 44 40 36 32 28 24 20 16 12 8 4
No Smoking Layout may vary Times may vary
2 To Book - Phone 01942 243165/235586
NEW
NEW
TOUR
TOUR
Scottish House Chelsea Flower Show
Party 2021 & Oxford
FRIDAY 19th MARCH £259 SATURDAY 22nd MAY £219
3 Nights ALL INCLUSIVE 1 Night Dinner, Bed & Breakfast
£54 Single Supplement £31 Single Supplement
SCOTTISH HOUSE PARTY – offers excellent value for an Your Hotel
entertaining filled programme with free bar, enjoying Crown Plaza, Heathrow
fabulous food and getting away from it all!!!
Day 1 – Morning departure we travel to the beautiful city of
Your Hotel Oxford, with honey and gold coloured buildings, dreaming
The Winnock Hotel, Loch Lomond spires and a lovely river-side setting are just part of Oxford’s
Situated near the beautiful Loch Lomond, the Winnock Hotel charm. After which we continue our journey to arrive at the
was formerly a coaching Inn and has been lovingly restored hotel in time for our evening meal.
and tastefully extended. Offering comfortable bedrooms, cosy
lounges - many with open log fires, the characterful Merlin Day 2 – Enjoy a full breakfast before departing to the main event
Restaurant serving fine food and wine and the Ptarmigan bar – The Chelsea Flower Show. This unmissable horticultural
offering a variety of whiskies, ales and spirits. event brings the best in gardening, with stunning displays
as well as offering garden workshops and selling an array of
Day 1 – Morning departure, we travel north through Cumbria equipment to make your garden more beautiful. The show
calling at the Roman City of Carlisle over lunch time. We displays amazing exhibits and fantastic model gardens which
continue our journey into Scotland to our hotel in time for will captivate and inspire you at this truly Royal event. The
evening meal and entertainment. flower show has been running since 1913 with over 500
exhibitors coming to the prestigious event to showcase their
DAY 2 – After a full Scottish breakfast we leave the hotel and ideas.
travel to the beautiful village of Luss, after which we depart for
the town of Inverraray.
DAY 3 – Again, we leave the hotel after a hearty Scottish
breakfast for our full day exploring the breathtaking city of
Edinburgh.
DAY 4 – After a leisurely breakfast, a dram and good-bye from all
the staff at the Winnock Hotel we depart for home.
Disclaimer for All Inclusive with Free Bar
Tour Highlights
Under the terms of the Licensing (Scotland) act 2005, the supply
of alcoholic in the All Inclusive Packages in not unlimited. Subject
to our discretion in the case of drunkenness, patrons on an All
Entrance to the Chelsea Flower Show
Inclusive package shall be permitted a maximum of £18.00 worth of Oxford
alcoholic drinks per day as part of the package.
Visit us online www.grayway.co.uk 3
Beautiful Bath Llandudno
FRIDAY 11th JUNE £139 THURSDAY 24th JUNE £339
1 Night Dinner, Bed & Breakfast AND
£40 Single Supplement SATURDAY 16th OCTOBER £339
4 Nights Dinner, Bed & Breakfast
Your Hotel
No Single Supplement
Francis Hotel, Bath
Located on the prestigious Queen Square in the heart of Bath, Your Hotel
the Grade 1 listed 4 star hotel opened in 1884 and remains The Tynedale Hotel
one of the most famous hotels in the city. The brassiere style
restaurant is bright and traditional in design, the bar is stylish Centrally located on the iconic Victorian promenade is the
and cosy and there is also a luxurious lounge located to the Tynedale Hotel, this modern, bright and welcoming hotel offers
front of the hotel. great food, high standards of service and top class cabaret each
A designated world heritage site, Bath is famous for its evening. The hotel is a pleasant level stroll to the pier, theatre
iconic and imposing Georgian architecture. This beautiful or swimming pool, the Victorian shopping centre and the new
Georgian city is famed for its thermal water springs, stunning retail outlet shopping centre is a short walk away. Warm and
architecture, beautiful abbey and flower filled streets, parks stylish bedrooms with digital TV and radio channels, telephone,
and gardens. Explore the famous Roman Baths and immerse hairdryers, ironing and hot drink making facilities.
yourself in history to see how Bath’s former residents
relaxed all those centuries ago. Interactive exhibits and CGI Llandudno is Wales’ largest resort, uniquely situated
reconstructions bring this unique ancient site back to life. between the Great and Little Ormes with two wondering
Relax at the Thermae Bath Spa or visit the deep treasure beaches, the award winning North Shore and the quiet
chest of museums and galleries, climb the Baths Abbey sand-duned West Shore.
Tower or get lost in Austen where Britain’s favourite author
comes back to life.
Tour Highlights Tour Highlights
4 Star Hotel 2 x Full Day Excursions
Free Time in Bath The very popular Tynedale Hotel
4 To Book - Phone 01942 243165/235586
Durham Isle of Wight
& Beamish Weekend
SATURDAY 17th JULY £135 WEDNESDAY 21st JULY £399
1 Night Dinner, Bed & Breakfast 5 Nights Dinner, Bed & Breakfast
£28 Single Supplement No Single Supplement
Your Hotel Sandown Town sits on the Southern coast of the Isle of
Holiday Inn, Gosforth Park, Newcastle Wight, sheltered in a beautiful bay and is famed for its long
stretch of golden beach and traditional British seafront and
Day 1 – Morning departure we travel to the ancient city of pier. Sandown has lots of things to do for people of all ages
Durham, time to explore the castle, the city and of course the and interests.
magnificent Cathedral. We continue our journey to arrive at the
hotel before our evening meal. Your Hotel
Day 2 – After breakfast we leave the hotel and travel to
The Trouville Hotel
Beamish, explore and discover the world famous open air
museum, telling the story of life in the North East of England Centrally situated on
from 1800 - 1940’s. Visit the Colliery and perhaps take a guided Sandown’s seafront, the
trip down the mine. Discover how life was during the Second Trouville is the ideal location
World War with Pockley Farm, look out for the Land Girls and for an Isle of Wight break.
the Home Guard, see what’s cooking in the pitt cottages and Opposite the golden beach
say hello to the pit ponies in their stables. Take a ride on a tram with panoramic views over
or one of the other forms of transport taking visitors around the the sweep of Sandown
sire with lots, lots more to see and do. and Shanklin Bay, the hotel
offers the comfort and care
for a well deserved holiday.
Relax and unwind, days
can be spent lazing in the
bars and lounge, watching
the ocean liners pass and
the world go by. The hotel comes alive in the evening, with
live entertainment in the stylish and island’s largest hotel
ballroom. The Restaurant has panoramic views across the bay
and is recognised for producing high quality food. All rooms
are en suite, lift to all floors, hospitality tray, TV, radio and
complimentary Wi-Fi facility.
Tour Highlights Tour Highlights
Entry to Beamish Half Board Accommodation
Free Time in Durham 2 Full Days Excursions
Ferry Crossing
Visit us online www.grayway.co.uk 5
NEW
TOUR
The Making of
Downton Abbey Harry Potter -
& Oxford The Studio Tour and London
SATURDAY 24th JULY £129 SATURDAY 24th JULY Adult Price £179
AND AND Child Price £149 (Age 2-12)
SATURDAY 31st JULY £129 SATURDAY 20th November Including Studio Tour
1 Night Dinner, Bed & Breakfast 1 Night Dinner, Bed & Breakfast
£27 Single Supplement £29 Single Supplement
Your Hotel Your Hotel
Holiday Inn, Reading South Holiday Inn, Heathrow
Day 1 – Morning departure we travel south and through the Day 1 – Early morning departure we travel directly to Watford
beautiful countryside of the ‘heart of England’ to the unique, and the fantastic Warner Bros Studio for our studio tour. Step
historic university city of Oxford with its honey-gold buildings, onto authentic sets, discover the magic behind spellbinding
special effects and explore the behind-the-scenes secrets of
dreaming spires and a riverside setting. More recently it has
the Harry Potter film series. Tread the original stone floor of the
become famous for its connection to Harry Potter, where iconic Hogwarts Great Hall, encounter animatronic creatures
many scenes were shot. We continue onto our hotel, time to and wander down Diagon Alley. Don’t forget to visit the
relax before our evening meal. spellbinding Platform 9 ¾ for a chance to climb on board the
trains carriage and pose with a luggage trolley as it disappears
Day 2 – After breakfast we leave the hotel for the highlight of through the platform wall.
our weekend Downton Abbey - Experience the lives of the
Crawley family - It has been nearly five years since Downton Day 2 – After breakfast we travel into London with free time to
explore the City.
Abbey’s final television episode aired capturing 180 million of
us but while it left our screens it never left our hearts. Now
you have watched the series and seen the film, on your visit
you will relive every scene - glide down the grand oak staircase
like Lady Mary did on her wedding day, and take in the state
dining room plus lots, lots more, you may find time to enjoy
the truly magnificent gardens.
Tour Highlights Tour Highlights
Entry to Highclere Castle - The home of Downton The Harry Potter Studio Tour
Abbey Free Time in London
Visit to Oxford
6 To Book - Phone 01942 243165/235586
Cream of the
Cotswolds Torquay
& Stratford-Upon-Avon The English Riviera
SATURDAY 31st JULY £99 MONDAY 2nd AUGUST £299
1 Night Dinner, Bed & Breakfast 4 Nights Dinner, Bed & Breakfast
£20 Single Supplement £20 Single Supplement
Your Hotel Your Hotel
Holiday Inn, Cheltenham TLH Victoria Hotel
Day 1 – Morning departure we travel to the birthplace of William The Victoria Hotel is lively and informal, centrally located
Shakespeare – Stratford-Upon-Avon which is steeped in culture on Belgrave Road and is the hub of much of the leisure and
and history. Set in the beautiful Warwickshire countryside, entertainment activities, which take place in the Starlight
on the banks of the river Avon it is one of the most important Lounge with live entertainment acts including top name
tourist destinations in the UK. After which we travel to the tributes. Boasting 2 beautiful sprung ballroom dance floors and
hotel for our evening meal – Evening free, time to relax. the Riviera Ballroom with views over the English Riviera. Why
not visit Albert’s bar – the hotels very own Pub with a bright and
Day 2 – After breakfast we leave the hotel and travel to the
contemporary restaurant and a varied choice of menu. You’ll be
beautiful Cotswolds with our first stop being the breathtaking
enchanted with Aztec Falls, the indoor swimming pool; Aztec
Stow-on-the Wold, with alleyways known locally as ‘tures’ that
themed surroundings create a unique and tranquil atmosphere,
run between the buildings into the pretty main square it is a
including Jacuzzi, sauna and steam room.
lovely quintessential Cotswold town. After which we continue
our journey to Bourton-on-the-Water which has been described
Set in the heart of the English Riviera on the beautiful South
as the little Venice of the Cotswolds.
Devon Coast. Torquay is famous for its sandy beaches,
relaxing promenade, pretty harbour and busy shopping
centre. Torquay has a very distinctive Mediterranean feel
and firm favourite for all ages.
Tour Highlights Tour Highlights
Stratford-Upon-Avon Beautiful South Devon Coast
Stow-on-the-Wold Choice of Bars and Live Entertainment Acts
Burton-on-the-Water 2 x Full Day Excursions
Visit us online www.grayway.co.uk 7
NEW NEW
TOUR TOUR
Windsor Castle
& Luxury Afternoon Tea North East Tour
on the Thames
SATURDAY 7th AUGUST £179 FRIDAY 13th AUGUST £269
1 Night Dinner, Bed & Breakfast 3 Nights Dinner, Bed & Breakfast
£27 Single Supplement £79 Single Supplement
Your Hotel Your Hotel
Holiday Inn, Heathrow Copthorne Hotel, Newcastle
Day 1 – Morning departure we travel to the beautiful town of Day 1 – Morning departure we travel to the city of York where
Windsor for our afternoon visit to Windsor Castle and Gardens. ancient walls surround contemporary independent shops and
Visit the sumptuous State Apartments where the Queen hosts vibrant eateries. Step 2000 years into the past as you wander
State Visits from overseas monarchs and presidents. Windsor the Gothic halls of York Minster Cathedral, delve into the city’s
Castle is the oldest and largest occupied castle in the world – Viking past at the Jorvik Viking Centre or explore the National
Home to the Queen and over 900 years of royal history. After Railway Museum. We continue our journey to arrive at the hotel
which we travel the short distance to Heathrow and our hotel for evening meal.
for our evening meal.
Day 2 – After breakfast we depart for Whitley Bay for a short
stop before continuing our scenic journey to Seahouses –
Day 2 – After breakfast we leave the hotel to travel back
saunter along the bustling harbour of this colourful fishing
into Windsor, with the morning free for sightseeing. Early
village and browse an Aladdin’s Cave of shops and restaurants.
afternoon we board the coach and head for the River Thames
After which we continue onto Bamburgh Castle for the
for a fantastic 2 hour cruise with a delicious afternoon tea
remainder of the day – Travel through centuries of history and
cruise from Windsor going through Boveney Lock, The Willows,
immerse yourself in state rooms brimming with treasures.
passing Monkey Island and enjoying classic views of Windsor
Experience live open air entertainment and share the most
Castle on the return journey.
beautiful sea views Bamburgh Castle looks over.
Day 3 – After breakfast we travel to the vibrant city of
Newcastle, with so many different areas each offering new
sights, sounds and experiences. Award winning dining, old
fashioned pubs, cafes, restaurants, fantastic shopping plus
much more.
Day 4 – After a leisurely breakfast we depart for our homeward
journey.
Tour Highlights Tour Highlights
Entry to Windsor Castle Entry into Bamburgh Castle
Afternoon Tea Cruise on the Thames Free time in Newcastle, Whitley Bay and Seahouses
8 To Book - Phone 01942 243165/235586
NEW
TOUR
Edinburgh Tattoo Towers all the Way
In London
FRIDAY 13th AUGUST £259 SATURDAY 21st AUGUST £199
AND 1 Night Dinner, Bed & Breakfast
FRIDAY 20th AUGUST £259 £72 Single Supplement
2 Nights Bed & Breakfast
Your Hotel
with Evening Meal on Friday
The Tower Hotel, London
£25 Single Supplement
Day 1 – On arrival in London we make our way to the Beefeater
Your Hotel Gin Distillery for our 90 minute tour. For the first time in 150
The Angus Hotel, Blairgowrie years you are able to see how the World’s most awarded Gin is
made: walk through the history of gin in London and explore
Day 1 – We depart Friday morning to Scotland calling at the the British Empire, an era of Victorian barmen made gin for the
lovely village of Moffat. We continue our journey to arrive at the world’s favourite cocktail spirit. Learn how James Burrough
hotel before our evening meal. created the award winning Beefeater gin, cementing it as a true
icon of London. The tour will culminate in a complimentary
Day 2 – We commence the day with a full Scottish breakfast
Beefeater gin and tonic. After our visit we make our way to the
and leave the hotel mid morning for our journey into Edinburgh
fantastically located hotel.
- time to explore or perhaps a little shopping. A rendezvous
point will be arranged for transport to the Tattoo. After which Day 2 – After breakfast we
we leave the city and journey back to our hotel. visit the Tower of London, an
infamous prison which has
Day 3 – Sunday after breakfast we leave the hotel for our
also served as an armoury, a
journey home, calling at Gretna Green.
treasury, a menagerie, a public
record office and the home of
the Crown Jewels of England.
After which enjoy some free
time in London before our
departure home.
Tour Highlights Tour Highlights
Ticket for the Edinburgh Military Tattoo Guided Tour of the Beefeater Gin Distillery
Free Time in Edinburgh Entry to Tower of London
Free Time in Gretna Green 2 x Full Day Excursions
Visit us online www.grayway.co.uk 9
NEW
TOUR
Something Fishy London
& North Yorks Railway Crown & Commons
SUNDAY 22nd AUGUST £259 SATURDAY 28th AUGUST
2 Nights Dinner, Bed & Breakfast Bank Holiday Weekend £169
No Single Supplement 1 Night Dinner, Bed & Breakfast
£27 Single Supplement
Your Hotel
Park Inn by Raddisson York City Centre Your Hotel
The Holiday Inn, Heathrow
Day 1 – Morning departure we travel to the McArthur Glen York
Designer Outlet, after which we continue our journey to York – Day 1 – We arrive in London early afternoon, on arrival we
Renowned for its exquisite architecture, Gothic Cathedral and travel to the PALACE OF WESTMINSTER for our visit to the
quaint medieval streets, York is a city to fall in love with. Enjoy HOUSES OF PARLIAMENT where you can explore some of the
a sightseeing tour of York from a different perspective as we most famous rooms and discover more about the buildings
discover the history and beauty on a 45 minute cruise on the fascinating history and present day use. After which we
River Ouse. continue to the Holiday Inn at Heathrow for our evening meal –
Day 2 – This morning we take a trip on the North Yorkshire Evening free, time to relax.
Moors Railway, famous for being featured in its own TV series Day 2 – After breakfast we leave the hotel for our visit to
‘The Yorkshire Team Railway: All Aboard’ We board the train BUCKINGHAM PALACE – Explore the magnificent State rooms
and are transported back in time as we steam through 24 miles which form the heart of the Palace, providing the setting for
of beautiful countryside. En route look out for the celebrity ceremonial occasions and official entertaining. After which we
Goathland Station which became Hogsmeade Station in the travel to Covent Garden for the remainder of the afternoon.
first Harry Potter film. Enjoy the beautiful fishing town of Whitby
- there’s more to Whitby that meets the eye, connections
to Captain Cook and Dracula! Its quirky narrow streets and
bustling harbour, overlooked by the striking ruins of Whitby
Abbey. You may like to sample some delicious Fish & Chips with
the fish being landed at this famous fishing harbour.
Tour Highlights Tour Highlights
York Designer Outlet Entry to Houses of Parliament
York City Cruise Entry to Buckingham Palace
Steam Train on North Yorks Moors Railway
10 To Book - Phone 01942 243165/235586Eastbourne Ireland
MONDAY 27th SEPTEMBER £269 MONDAY 4th OCTOBER £339
4 Nights Dinner, Bed & Breakfast 3 Nights Dinner, Bed & Breakfast
No Single Supplement £30 Single Supplement
Your Hotel Your Hotel
Haddon Hall Hotel, Hamlet Court Hotel, Enfield
Eastbourne
This family run hotel is a real gem located in the small village
of Johnstownbridge. The hotel offers exceptional service,
Situated only a 1 minute walk
personal touch and a warm Irish welcome. All spacious
from Eastbourne Seafront and the
bedrooms are to a great standard and are well decorated in a
Bandstand, Haddon Hall Hotel
homely style. The traditional restaurant serves home cooked
offers well-appointed rooms and
food whilst the traditional authentic Irish bar is a welcoming
an elegant restaurant offering
space where guests can enjoy a drink.
traditional food. All rooms have flat screen TV, tea & coffee
facilities and either en-suite bath or shower.
Eastbourne – one of Britain’s more elegant resorts, enjoying a
glorious location on the South Coast. Because it is sheltered
by Beachy Head and the South Downs it has an excellent
sunshine record. It has a spacious promenade to stroll along
and the world famous Carpet Gardens line the seafront.
Hotel Facilities
What’s Included
Lift serving all floors
Ferry Crossing from Holyhead
Newly refurbished Ballroom
Porterage
Entertainment
Welcome Tea/Coffee on arrival
Dancing
Live Music in the Bar
Centrally located on the seafront
Brown Bread & Irish Coffee making demo
All rooms are en-suite
Live Music with local Irish dancers on last night
Tea and Coffee making facilities
Tour Highlights Tour Highlights
2 x Day Excursions Free Time in Dublin
Free Time in Eastbourne Free Time in Malahide
Free Time in Bray
Visit us online www.grayway.co.uk 11Thursford Carolling on the
Christmas Spectacular Steamship
THURSDAY 18th NOVEMBER £299 & Edinburgh Christmas Markets
2 Nights Half Board
No Single Supplement
FRIDAY 26th NOVEMBER £269
Your Hotel 3 Nights ALL INCLUSIVE
Best Western Brook Hotel, Norwich £57 Single Supplement
The perfect place to stay when visiting Norwich, the Brook Your Hotel
Hotel is a modern hotel situated on the outskirts of the The Winnock Hotel, Loch Lomond
city. With a restaurant serving delicious food with locally
sourced produce and a quiet bar / lounge offering a relaxing Situated near the beautiful Loch Lomond, the Winnock Hotel
environment, with a great choice of drinks. was formerly a coaching Inn and has been lovingly restored
and tastefully extended. Offering comfortable bedrooms,
Day 1 – Morning departure we travel across the country and cosy lounges many with open log fires, the characterful Merlin
into Norfolk to our hotel in Norwich - time to relax before our Restaurant serving find food and wine and the Ptarmigan Bar
evening meal. offering a variety of whiskies, ales and spirits.
Day 2 – After breakfast we leave the hotel for the short journey
to the beautiful and historic city of Norwich – Norwich is filled
with hidden gems and winding alleyways, nestled among the
better known attractions. Pretty parks and a lovely riverside
location with great shopping, you may even find time to visit
the awe inspiring Norman Cathedral. Mid afternoon we
return to the hotel – time to relax before we start our journey
to Fakenham/Thursford for our evening performance of the
THURSFORD CHRISTMAS SPECTACULAR
Set in the magical surroundings of mechanical organs and
fairground carousels, with a cast of 130 professional singers,
dancers and musicians – many of whom are West End
performers. The 3 hour performance delivers an extravaganza of
non-stop singing, dancing, music, humour and variety. It’s a fast What’s Included
moving celebration of the festive season featuring an eclectic
mix of both seasonal and year-round favourites, with famous Half Board accommodation plus packed luncheon
and much-loved chart toppers being sung alongside traditional Edinburgh for the Christmas market
carols. Entertainment each evening
Day 3 – After breakfast we leave the hotel for our homeward Drink Package (see below for further information)
journey. ‘Carolling on the Steamship’ - on board the SS Walter
Scott, on the breathtaking Loch Katrine, a one and
a half hour cruise with Carol Singer, and a mug of
warmed mulled wine.
Disclaimer for All Inclusive with Free Bar
Tour Highlights
Under the terms of the Licensing (Scotland) act 2005, the supply
of alcoholic in the All Inclusive Packages in not unlimited. Subject
The Thursford Christmas Spectacular
to our discretion in the case of drunkenness, patrons on an All
The beautiful city of Norwich Inclusive package shall be permitted a maximum of £18.00 worth of
alcoholic drinks per day as part of the package.
12 To Book - Phone 01942 243165/235586NEW NEW
TOUR TOUR
Festive Cardigan, Bruges
Tenby & West Wales Christmas Markets
MONDAY 15th NOVEMBER £299 SUNDAY 5th DECEMBER 4 Nights £269
4 Nights Dinner, Bed & Breakfast 2 Nights – Accommodation Only on the P&O Mini Cruise
Single Supplement, (first 3 singles no supplement, 2 Nights – Bed & Breakfast at the Academie Hotel, Bruges
further singles £12pppn) (Upgraded cabins and sole occupancy on request with a supplement)
£87 Single Supplement
Your Hotel
Christmas is the special time of year when Bruges, a
The Cliff Hotel & Spa, Cardigan medieval and ancient centre of Belgium becomes a beautiful
festive decorated holiday destination. Along with the
The Cliff Hotel & Spa is a large family-owned hotel where a sightseeing that Bruges has to offer, the city boasts a number
warm and friendly welcome awaits you, excellent facilities and of restaurants, coffee bars and countless confectioners,
the highest standard of service and cleanliness ensure that making endless supplies of their famed Belgium chocolate
your stay is a most pleasant one. and of course the famous Belgium beer.
With expansive beautiful hotel grounds and located on the Your Hotels
coast of Cardigan Bay and overlooking Poppit Sands and P&O Mini Cruise
Cardigan Island. This is the perfect holiday destination to Sailing from Hull to Zeebrugge is the ideal way to travel to Europe.
explore beautiful West Wales. P&O ships have everything you need to make the most of your
With excellent Spa facilities you can unwind and enjoy. Looking Mini Cruise - Enjoy delicious hot meals in The Kitchen Cafe or
for somewhere special to eat with breath-taking views and a fine dining experience in the Brasserie Restaurant, complete
with fantastic sea views! (Meals not included in cost) or pick up
superb food in The Carreg Restaurant & Bar. All rooms en-suite
a bargain in the on board shop offering amazing discounts on
all your favourite brands. There is lots to keep you entertained
during your time on board – The Show Bar with live music
throughout the evenings, rounded off with late night dancing.
Enjoy a drink with friends as you cross the North Sea in the fun
and friendly bars and if you are feeling lucky why not try your
hand in the on board Casino.
Academie Hotel, Bruges
This elegant 4 star hotel is situated in a peaceful location in the
Tour Highlights historic heart of Bruges, just a short walk to the centre of town
and just 50m from the famous Lake of Love and the Beguinage.
3 Excursions - TENBY All bedrooms are modern and stylish and equipped with TV,
ST. DAVID’S CATHEDRAL & PEMBROKE hairdryer and tea/coffee making facilities. The hotel has a
CAMARTHEN & NARBETH spacious and light breakfast room, a cosy traditional bar and
lovely internal courtyard with a stylish terrace offering plenty of
Welcome mulled wine and mince pies seating.
Happy Hour each evening with half price selected drinks
Live Entertainment and In-house Activities Tour Highlights
2 hours Free Use per day of the Hydro Spa, Spa Bath, Gym
& Steamroom P&O Mini Cruise Experience
3 Course Christmas themed Dinner. Bruges Christmas Markets
3 Course New Years Eve themed Gala Dinner.
Visit us online www.grayway.co.uk 13NEW
TOUR
Newcastle & Spectacular
Beamish Snowdonia
Christmas Weekend at Christmas
SATURDAY 11th DECEMBER £135 MONDAY 13th DECEMBER £289
1 Night Dinner, Bed & Breakfast 4 Nights Dinner, Bed & Breakfast & Free Bar in the Evenings
£30 Single Supplement £20 Single Supplement
Your Hotel Your Hotel
Holiday Inn, Gothforth Park, Newcastle The Royal Victoria, Llanberis
Day 1 – Morning departure we travel to the vibrant City of The hotel is ideally located close to Llanberis at the foot of
Newcastle, with so many different areas each offering new Snowdon, set within 30 acres of garden and woodland. Cradled
sights, sounds and experiences. Award winning dining, old between two lakes, Llyn Padern and Llyn Peris, as well as the
fashioned pubs, cafés, restaurants, fantastic shopping from the Welsh mountains the location is quite simply breathtaking. All
famous Grainger Victorian market plus much more. We leave bedrooms are en suite with TV and hospitality tray plus a lift to
Newcastle at approximately 7pm for our journey to the hotel. all floors and complimentary Wi-Fi.
Day 2 – After a leisurely breakfast we depart for the main event
– Discover the amazing festive sights and sounds of Christmas Tour Highlights
past with a unforgettable and unique yuletide celebration at
Beamish. Meet Father Christmas in his grotto; treat yourself Entertainment each evening
to something special amongst the delightful decorations, Packed lunches on day excursions
traditional trinkets and festive food at the Christmas bazaar. Free Bar each evening (7.00pm - 11.00pm Draught
Take a turn on the outdoor ice rink and enjoy the festive games, Beer, Lager, House Wine, and Soft Drinks)
crafts and music at the new 1950’s welfare hall. Tea & Coffee available in lounges throughout your
stay
Tour Highlights 3 x Full Day Excursions
Vibrant Newcastle
Scottish House
Entry to Beamish
The Burns Party 2022
Weekend FRIDAY 25th MARCH 2022 £259
FRIDAY 21st - 23rd JANUARY 2022 £195 3 Nights ALL INCLUSIVE
2 Nights Dinner, Bed & Breakfast £54 Single Supplement
No Single Supplement
SCOTTISH HOUSE PARTY – offers excellent value for an
The Burns supper was first held in 1801 and since then new entertaining filled programme with free bar, enjoying
traditions have been added but the sentiment remains the fabulous food and getting away from it all !!!
same. The centre piece of the Burns night celebrations is the
traditional Burns supper, where Robert Burns famous verses Your Hotel
are expertly matched with Scotland’s famous food and drink. The Winnock Hotel, Loch Lomond
Situated near the beautiful Loch Lomond, the Winnock Hotel
Your Hotel was formerly a coaching Inn and has been lovingly restored
The Angus Hotel, Blairgowrie and tastefully extended. Offering comfortable bedrooms, cosy
The Angus Hotel is one of Perthshire’s most renowned hotels, lounges - many with open log fires, the characterful Merlin
situated in the picturesque town of Blairgowrie and on the edge Restaurant serving fine food and wine and the Ptarmigan bar
of the Highlands. The restaurant offers excellent traditional offering a variety of whiskies, ales and spirits.
cuisine using Scotland’s finest produce from the surrounding
Disclaimer for All Inclusive with Free Bar
area to showcase the best quality and ingredients. Within the
hotel is a leisure complex, gently soak away the stresses and Under the terms of the Licensing (Scotland) act 2005, the supply
strains of a busy lifestyle in the swimming pool, warm up those of alcoholic in the All Inclusive Packages in not unlimited. Subject
tense muscles in the sauna or sit back and relax and while away to our discretion in the case of drunkenness, patrons on an All
the time in the modern spa bath. All rooms are equipped with Inclusive package shall be permitted a maximum of £18.00 worth of
free Wi-Fi, TV, Tea/Coffee tray and en suite bathrooms. alcoholic drinks per day as part of the package.
14 To Book - Phone 01942 243165/235586OUR TRADING CHARTER WITH YOU
Grayway Coaches 237 Manchester Road, Ince, Wigan, WN2 2EA
1. Does this Trading Charter Apply to My Booking? 8. When do I need to pay for my package and how much? to another package without paying an administration fee. In either
Yes, if you are booking a "package" to which the Package Travel, case we will pay you compensation according to the scale set out
We reserve the right to alter the prices of any of the packages that
Package Holidays and Package Tours Regulations 1992 apply and below.
we advertise. At the time of booking you will be told the current
which does not comprise a flight, but not otherwise. In brief, those price of the package. You can book by paying a deposit for each A significant change includes a change in departure time or return
Regulations apply to a booking of at least two of the following person named on the booking. You will be told at what point in time time of more than 12 hours, a change of departure point, location of
components when sold or offered for sale at an inclusive price you will become committed to a booking, but we are not committed resort or type of hotel, (excluding single overnight hotels on touring
and when the service covers a period of more than twenty-four to the booking until such time as we provide you with our packages where the quality of the hotel is comparable). The short
hours or includes overnight accommodation: confirmation of booking. Our commitment is always conditional crossing between England & France can be via either ferry or the
• transport • accommodation upon any balance being paid before the dates listed below. If you Channel Tunnel.
• other tourist services not ancillary to transport or book within our balance due period you will need to pay the total If you withdraw from the package because we have made a
accommodation and accounting for a significant proportion of package cost at the time of your booking. If you do not pay the significant change or if we have to cancel your package for any
the package. outstanding balance for your package on or before the date when it reason other than non-payment by you we will offer you the choice
is due we may cancel your booking and you will be required to pay of:
2. Why should I read this? Because it is very important. Our the cancellation charges detailed below. The date of cancellation
Trading Charter forms a key part of our agreement with you will normally be the date on which we receive your written • A comparable replacement package if available;
because it not only comprises the booking terms and conditions confirmation that you intend to cancel or 15 days after the balance Or:
for the booking of your package, but also the Consumer Guarantee due date, whichever comes first.
(described below) from The Bonded Coach Holidays Group ("SCH • Areplacement package of lower quality together with a refund of
Group"), part of the Confederation of Passenger Transport UK, Deposit £30 per person the price difference;
providing protection for the money you pay to us for the booking Your balance is due 6 weeks prior to departure Or:
should we go out of business. Both the booking terms and
Where optional items are purchased as part of the package these • A full refund of the money you have paid.
conditions and the Consumer Guarantee, together with the
are payable on the balance due date except where items, such as When we have notified you of the changes and options available,
confirmation of booking we give you at the time we commit to your
theatre tickets, have been specifically purchased for you. In this you must tell us your decision as soon as possible and within any
booking for you, together make up the legally binding contract
case the cost will be payable at a separate date notified to you and timescale we may set bearing in mind the need to safeguard the
between you as the lead name making the booking, anyone else in
will not normally be refundable unless we obtain a refund from the booking arrangements of other customers.
your party and us. When you make this booking as the lead name
supplier we use.
you undertake that you are 18 and have the authority to accept, and 16. Scale of Compensation We will pay you compensation for
do accept, on behalf of your party the terms of this Trading Charter. 9. If I use an agent who does my money belong to? Your significant changes on the following scale:
This contract is made subject to the terms of this Trading Charter, agent will hold your deposit on your behalf until we issue a
confirmation of your booking, which confirms there is a contract Period before departure in which Amount per person
which are governed by English Law, and the non-exclusive
between us. The agent then holds this money on our behalf. The significant change is notified to
jurisdiction of the English Courts. However, if you are resident in
agent holds the balance you pay on our behalf until the date the you or your agent
Scotland or Northern Ireland, you are able to choose the law and
courts in your country, but if you wish to do so we would ask you to balance is due. The agent will then forward to us. More than 42 days Nil
request this before placing your booking. This Trading Charter and 10. Can you change the price of my package after you 29 to 42 days £10
the Consumer Guarantee will not apply to any booking involving have issued the booking confirmation? Yes we can, but only
any type of flight. Instead, if you are booking a holiday which 15 to 28 days £15
in very limited circumstances and not within 30 days of your
includes a flight, you will be supplied with the full booking departure. 8 to 14 days £20
conditions of the ATDL holder arranging your holiday with whom O to 7days £25
you have a contract. You’re booking agent will have a copy or
11. Can I change my package arrangements? After we have
issued our booking confirmation we will do our best to Payment of compensation according to the scale set out above will
alternatively you can request one prior to booking your holiday
accommodate any changes you may want to make but we cannot not affect your statutory right to claim further compensation if, in
from Grayway.
guarantee to do so. Any changes must be notified to us in writing all the circumstances, you remain dissatisfied.
3. If you did not see this Trading Charter before you made your and signed by the person who signed the booking form. If we are
holiday booking and you are not happy to proceed with the booking If, prior to departure, we make a significant change to your package
able to make the changes an amendment fee of £5 will be payable
now that you have seen it, please return all documentation to us or arrangements or cancel your package we will pay you
plus the cost that we incur in making the amendment. The costs of
the booking agent through whom you booked within 7 days of compensation on the above scale unless:-
making a change increases the closer to the departure date you
receiving this Trading Charter. Your booking will be cancelled and want to make it. Some arrangements, like particular types of • the package is cancelled because the number of persons who
your monies will be returned in full, provided you have not tickets, cannot be changed without paying a cancellation charge of agreed to take it is less than the minimum number required, and
commenced your travel. up to 100% of the cost of the ticket. you were informed of the cancellation in writing.
4. How and when do I make this contract with you? We 12. Can I transfer my booking to someone else? You can • Or where the performance of our contractual obligations is
welcome you making contact with us in a number of ways. You can transfer your booking to someone else provided you give us prevented or affected (for example but not limited to delay,
write to us, phone us, use a travel or booking agent, email, or visit reasonable notice. This person must be able to satisfy all the cancellations, change of itinerary, change of accommodation,
our website. Whichever way you contact us, the contract is made conditions for the package and a change cannot normally be made change of transport) by "Force Majeure".
when your booking is entered on to our reservation system and we later than seven days prior to departure. We will make an Force Majeure means an event which we or the supplier(s) of the
issue a confirmation of booking. We will send you, or your booking administration charge of £5 per booking for every transfer we make service(s) in question could not, even with all due care, foresee or
agent the confirmation of your booking within 7 days. Please check plus any reasonable additional costs caused by the transfer. You avoid and is therefore an event beyond our or the supplier's
this confirmation very carefully to ensure all the information is will remain responsible for ensuring that the package is paid for by reasonable control. These events include but are not limited to
correct and tell us, or your agent, immediately of any errors. the balance due date. This is in addition to (and does not affect) the strikes, riots, political/civil unrest, government acts, hostilities, war,
5. How is my money for the package I book protected? separate liability of the transferee to us. threat of war, terrorist activity or threat of terrorist activity,
Your money is protected by the Consumer Guarantee described 13. How can I cancel my package? You, or any member of your industrial disputes, natural or nuclear disaster, fire, flood,
below and provided to you by the BCH Group. This is possible party, may cancel at anytime provided that the cancellation is tornadoes, transportation problems, airport closures, and severe
because we subscribe to the Code of Conduct of the BCH Group, made by the person in whose name we issued the confirmation of weather conditions. We suggest you take out adequate travel
which requires us to take out a bond from a financial entity in booking and is communicated to us in writing via the office at insurance to cover such eventualities. [in the unlikely event that
favour of the BCH Group for it to use to provide protection for your which you made your original booking. You will have to pay the performance of our contractual obligations are prevented or
package money in the unlikely event that, for financial reasons, we cancellation charges set out in the scale below to cover our affected due to Force Majeure after departure, we regret we will be
can't carry out our booking obligations to you. estimated loss resulting from the cancellation. If you are insured unable to make any refunds (unless we obtain any from our
6. BCH Group Consumer Guarantee The Bonded Coach against cancellation you may be able to recover the charges from suppliers)]
Holiday Group guarantees to you that in the event of our failure your insurers. Your cancellation will take effect from the date when Advice from the Foreign Office to avoid or leave a particular
through insolvency to provide your package as booked, BCH Group either the travel agent or we receive your written confirmation of country may constitute Force Majeure. We will follow the advice
will: your cancellation. You must also return any tickets or vouchers that given by the Foreign Office.
you have received. A reduction in room occupancy may increase
6.1 wherever possible, arrange for your package to be completed; Payment of compensation according to the scale set out above will
the charges for the remaining passengers by the application of
6.2 where failure occurs after your package has begun, arrange for not affect your statutory right to claim further compensation if, in
supplements for low occupancy of rooms.
you and those in your party covered by the booking to be returned all the circumstances, you remain dissatisfied. If, after departure,
by an appropriate means of transport to their UK area of departure; 14. Scale of Cancellation Charges we need to make a change to a significant proportion of your
6.3 if the package cannot be completed as booked, to reimburse Period before departure within Amount of cancellation package we will do our best to make suitable alternative
your booking payments received by us, provided that BCH Group arrangements at no extra cost to you. If it proves impossible to
which written cancellation of Charge as a % of total
will first take in to account and withhold an appropriate amount if make suitable alternative arrangements, or if you have reasonable
any part of the service has already been provided (including any package price is received package cost grounds for refusing the alternative offered, we will arrange
substituted service) or you are entitled to a refund from your credit More than 56 days Deposit only transport back to your point of departure, or to an alternative
card provider. In the event that you are to be reimbursed under the location that we agree to, Unless the change is as a result of
BCH Group consumer guarantee, you will be asked to assign 55-1 days 100%
unusual and unforeseeable circumstances beyond our control
absolutely to BCH Group any right, claim or cause of action which Departure day or later including voluntary Total package cost (force majeure as described above), you will also be entitled to
you may have arising out of or connected with the subject matter termination during the package compensation.
and will be asked to assist SCH Group in any claim brought by them 15. What happens if you change my package? The 17. What is the extent of our liability? Your package contract
connected with the subject matter. arrangements for your package will usually have been made many with us will be performed or provided with reasonable skill and
7. Payments by Credit Card If you made payment for the months in advance. Sometimes changes are unavoidable and we care. We accept responsibility if you or customers named in the
booking of any services using a credit card it is likely in many reserve the right to make them at any time. Most of these changes booking suffer death or personal injury, or the contractual
circumstances that you have recourse against the credit card are likely to be minor and we will do our best to keep you or your arrangements are not provided as promised as a result of the
company in the event of services not being supplied in whole or in booking agent informed. failure of us or our agents or suppliers or the employees of each
part due to the supplier's financial failure. In those circumstances, If, after booking and before departure, we make a significant whilst acting in the course of their employment unless the failure
you will be advised to check that you have exhausted your change to your package you will have the option of withdrawing or improper performance is due to:-
remedies against the credit card company. from the package without penalty or alternatively you may transfer
Continued over page ...
Continued over page...• you, or stops you are encouraged to get off the coach and walk around. any booking in the absence of such doctor's certificate being
• any of the following: Exercise reduces any discomfort which may be caused by periods produced upon request. It a passenger requires personal
• a third party unconnected with the provision of the travel of immobility. During any journey you should drink alcohol only in assistance (for example but not limited to assistance with
arrangements, or moderation as it leads to dehydration. feeding/dressing/toileting/mobilising) then this passenger must
• unusual and unforeseeable circumstances beyond our control, 23. Passenger behavior We want all our customers to have a travel with an able bodied companion/carer and written
the consequences of which could not have been avoided even if all happy and carefree holiday. But you rnust remember that you are confirmation that such assistance will be provided for the entirety
due care had been exercised, or responsible for your behaviour and the effect it may have on others. of the holiday is required at the time of booking. Coach drivers/tour
• an event which we or our suppliers ,even with all due care, could If you or any member of your party is abusive or disruptive or managers are unable to offer such assistance. Whilst we will make
not foresee or forestall behaves in a way which, in our reasonable opinion, could cause every reasonable adjustment to do so, it we are unable to
Provided that in these 3events we would still endeavour to give damage or injury to others or affect their enjoymen t of their accommodate the needs of a passenger or believe that the medical
prompt assistance if you are in difficulty and, if you inform us that holiday, or which could damage property, we have the right, after condition or disability of a passenger is likely to adversely affect
you don't believe you have received the contracted service, we will reasonable consideration, to terminate your contract with us. If other passengers, we reserve the right to decline the booking. We
make prompt efforts to find appropriate solutions. this happens we will have no further obligations or liability to you. also reserve the right to cancel any holiday and impose
The coach driver/representative, ship's captain, or authorized cancellation charges if we are not fully advised of any relevant
For claims which involve death or personal injury we do not impose disability or medical condition at the time the booking is made and
any restriction upon our liability to the extent that it arises f rom official of other means of transport is entitled to refuse you
boarding if in their reasonable opinion you are unacceptably under subsequently decide that we are unable to accommodate this
our negligence. passenger. This applies whether we advise that we are unable to
the influence of drink or drugs or you are being violent or
For all other claims which do not involve personal injury or death: disruptive. If you are refused boarding on the outward journey we accommodate a passenger either before departure or during the
will regard it as a cancellation by you and we will apply cancellation holiday and if this occurs during the holiday then we will seek the
• the most we will have to pay if we are liable to you is twice the
charges according to the scale set out above. It the refusal is on additional costs of returning the passenger home. We want you to
price you've paid for your package (not including insurance
the return journey we have the right to terminate the contrac t and enjoy your package and will try to help you select an appropriate
premiums and amendment charges).
will have no further obligations or liability to you. trip. If you need advice or further information either you or your
• Our liability will also be limited in accordance with/or in line with booking agent should contact the reservations manager at
all relevant international conventions. 24. No smoking policy Smoking is not permitted on our Grayway Coaches
coaches, this includes e-cigarettes.
The above suppliers (such as accommodation or transport 30. Special requests If you require a special diet please tell us
providers) have their own booking conditions or conditions of 25. Pets We do not allow pets to be taken on our packages. before booking, or as soon as you are medically advised, and send
carriage, and these conditions may limit or remove the relevant Registered Assistance Dogs will normally be accommodated on UK us a copy of the diet. We will notify the hotel or hotels identified in
transport provider's or other supplier's liability. You can get copies packages but not on overseas packages. your booking but please note that some hotels may not have
of such conditions from our offices, or the offices of the relevant 26. Pick up point, itineraries, travel documents and facilities to provide special diets and we cannot be held liable for
supplier. We will pay you in accordance with these conditions passport their failure to do so unless the hotel has confirmed in writing that
which are incorporated into the Trading Charter. If we make any a special diet will be catered for. Where we think that a hotel is
payment to you or any member of your party for death or personal You are responsible for ensuring that you are at the correct
likely to be unable to cope with a special diet , we will tell you prior
injury or illness, you will be asked to assign to us or our insurers the departure point, at the correct time, with the correct documents
to your booking confirmation being issued so that you can exercise
rights you may have to take action against the person or and we cannot be held liable for any loss or expense suffered by
your right to cancel your package booking without charge. Any
organisation responsible for causing the death, personal injury or you or your party because of an incorrect passport or late arrival at
extra costs incurred by you during your package must be paid to
illness. the departure point. If you are a British citizen travelling outside the
the hotel by you prior to departure from the hotel.
United Kingdom you must have a lull UK passport valid for a
NB: this clause does not apply to any separate contracts that you minimum of three months after your scheduled date of return. You should also detail any other requests, for example, low floor
may enter into for excursions or activities during or outside of your Non-UK citizens must seek passport and visa advice from the rooms, particular rooms or locations on the special requests
package. relevant consulates or embassies of the countries you plan to visit section of the booking form [or other method of confirming in
18. What do I need to do if I have to complain? If you have a prior to making a booking for one of our packages (and you are writing that the request was made. We will pass your request to the
complaint during your package you should tell the driver/ advised to check with the relevant consulate or embassy to ensure relevant supplier but this does not necessarily mean that your
representative or supplier at the earliest opportunity so that they you allow sufficient time before your departure to apply for a visa) . request will be fulfilled. If a request can be fulfilled you may incur an
can do their utmost to resolve the problem immediately. If you do The name on the passport must match the name on the ticket. If extra charge payable either to us or direct to the hotel. Please note
not tell us at the earliest opportunity about a problem giving rise to someone in your party changes name after the booking is made that requests cannot be guaranteed unless we confirm on your
your complaint we cannot take steps to investigate and rectify it at you must tell us immediately so that we can issue the ticket in the booking confirmation that this is a guaranteed requirement.
the time. We will take into account the date you first drew the new name. When you have paid the balance we will send you or 31. Single Occupancy Single occupancy of rooms when
problem to the attention of our driver/representative or supplier your booking agent all the necessary labels so that you receive available may be subject to a supplementary charge and this will be
when responding to your complaint and it may affect your rights them in good time for your holiday. Certain travel documents may shown on the brochure page.
under this Trading Charter if we have not been able to investigate have to be retained by us and your driver/courier will then issue
them to you at the relevant time. If you lose a travel document after 32. Entertainment Some of our hotels arrange additional
and remedy the situation at the time. The confederation of
it has been issued to you we will require you to meet the direct cost entertainment. Where this is part of the package details are given
passenger transport UK has an ADR scheme and full details are
charged by the carrier/supplier for the issue of a duplicate or on the respective brochure page. Where it is not specified it may
available from them. This scheme does not apply to claims that
replacement. GRAYWAY HOLIDAYS reserve the right to modify still be available but is at the discretion of the hotel and is not
arise mainly in respect of physical injury or illness or the
itineraries to conform with requests from the competent guaranteed. It may be withdrawn if there is a lack of demand or for
consequences of any illness or injury.
authorities in the United Kingdom and any other sovereign state operational reasons.
19. Children's reduction On some centered holidays a
through which the tour will operate. We recommend that you read 33. Data Protection Act In order to process your booking and
reduction may be available for Children aged between 2 & 12 when
the British Foreign and Commonwealth Office (FCO) advice about to ensure that your travel arrangements run smoothly and meet
a Child shares a room with two full fare paying passengers.
your holiday at www.fco.gov.uk. Excursions which are included in your requirements we, and your travel agent, need to use the
20. Our Coaches We will always use our reasonable endeavours the cost of your booking and are part of your package are detailed information you provide such as name, address, any special needs/
to provide a coach to the specification as described in our on the relevant brochure page and refunds will not be made for any dietary requirements etc. We take full responsibility for ensuring
brochure or advertisement but reserve the right to substitute an excursion not taken. Optional excursions may be booked and paid that proper measures are in place to protect your information. We
alternative vehicle should unforeseen circumstances arise. There is for in resort but these will not form part of your booking. Admission must pass the information on to the relevant suppliers of your
a seating plan of the coach for each package, but it is possible that fees to buildings, grounds etc. are not included in the price of the travel arrangements such as hotels, transport companies etc. The
on occasions operational reasons will require a coach with a package unless otherwise stated on the relevant brochure page. information may also be supplied to security or credit checking
different configuration to be used. We therefore reserve the right to companies, public authorities such as customs/immigration if
27. Do I need to take out travel insurance? We strongly
alter a coach-seating plan and allocate seats other than those you required by them, or as required by law. Additionally , where your
advise all our customers to take out travel insurance to cover
have booked. Requests for particular seats can be made on most package is outside the European Economic Area (EEA), controls on
medical and repatriation costs, personal injury, loss of baggage and
packages when booking but because allocations are made on a f data protection in your destination may not be as strong as the
cancellation charges. If you do not have adequate insurance and
irst come, first served basis you are recommended to book early. legal requirements in this country. We will not, however, pass
require our assistance during your package, we reserve the right to
When your booking is confirmed you will be offered the best seats information on to any person not responsible for part of your travel
reclaim from you any medical repatriation or other expenses which
that are available at that time. If you know someone who may want arrangements. This applies to any sensitive information that you
we may incur on your behalf which would otherwise have been met
to book later but sit near you please discuss this with the booking give to us such as details of any disabilities or dietary/religious
by insurers.
clerk at the time you make your booking. Specific seats will not be requirements. If we cannot pass this information to the relevant
allocated on coaches which operate on feeder services between 28. What assistance will you give me if things go wrong suppliers, whether in the EEA or not, we cannot provide your
joining points and main package departure points. when it’s not your fault? In addition to what has already been booking. In making this booking, you consent to this information
stated (and without affecting that), if you, or any member of your being passed on to the relevant persons. Please note that where
21. Hotel Facilities Some hotel facilities, such as indoor or
party, suffer death, illness or injury whils t overseas arising out of an information is held by your travel agent ,this is subject to your
outdoor swimming pools or leisure facilities, may from time to time
activity which does not form part of your package travel agent's own data protection policy.
be withdrawn for routine maintenance or be subject to seasonal
arrangements or an excursion arranged through us in the UK, we
availability. The provision of these facilities is therefore not We retain your full contact details and other information in secure
shall at our discretion, otter advice, guidance and assistance.
guaranteed. files and electronic storage facilities . We may use this information
Where legal action is contemplated and you want our assistance,
22. Health & Safety during your package In some foreign you must obtain our written consent prior to commencement of to contact you by mail, telephone or electronic means. We will
countries, standards of infrastructure, safety and hygiene may be proceedings. Our consent will be given subject to you undertaking provide you with details of other goods and services including
lower than those to which we are accustomed in the UK. You to assign any costs, benefits received under any relevant insurance those of selected third parties. If you do not wish to receive the
should therefore exercise greater care for your own protection. policy to ourselves. We limit the cost of our assistance to you and further information about products and services [from either
Further information can be obtained from your GP or from your any member of your party to £5000 per party. ourselves or third parties] please write to the data controller.
travel agent who can provide you with the leaflet "Health Advice for
29. Passengers with disabilities We want to ensure the
Travellers" published by the Department of Health. Some people
arrangements for your package are suitable and appropriate. Not
may be at risk from discomfort or deep vein thrombosis (DVT) if
all the packages in this brochure may be suitable for you and if we
they remain immobile on a journey for a long period of time. If you
reasonably consider we cannot provide what is required we will not
are planning to undertake a bus or coach journey of more than 3
accept the booking. Should you or a member of your party have any
hours you should consult your doctor if you have ever had DVT or
medical condition or disability that may affect your/their holiday or
pulmonary embolism,a family history of clotting conditions, cancer
that of other passengers you must provide full written details to us
or treatment for cancer, a stroke, heart or lung disease or if you
at the time of booking so that we can advise you of the suitability
have had major surgery in the past 3 months. We reserve the right
of the holiday. This applies whether the booking is made on - line, in
to refuse any booking in the absence of a doctor's certificate
person, in writing, or by telephone. If a particular issue is identified,
confirming that you are fit to travel. During the journey we will
we reserve the right to request a doctor's certificate confirming
provide comfort stops as frequently as possible. During these
that the passenger is fit for travel and reserve the right to refuseYou can also read
