COMMUNITY REPORT 2020/2021 - VISIT US AT WWW.CAREGIVERSALBERTA.CA FOLLOW US ON TWITTER, FACEBOOK & INSTAGRAM: @CAREGIVERSAB - CAREGIVERS ALBERTA
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Community Report
2020/2021
Visit us at www.CaregiversAlberta.ca Follow us on Twitter, Facebook & Instagram: @CaregiversAB
Who We Are Throughout 2020, our dedicated Board of Directors and Staff consisted of: Board of Directors: • Jonathan Robb – President • Kim Fraser* – Vice President • Nikki Fullerton – Secretary • Anthony Abinader* – Treasurer • Anne Ryan* – Director • Christine Moore* – Director • Grace Winnicki* – Director • Joshua Threinen – Director • Karen Caesar Beaubien* – Director • Lesley Maguire Wabisca* – Director • Maureen Gaetz-Faubert* – Director • Sarah Hunter* – Director • Wendy Moyle* – Director Staff • Sandy Sereda*, CEO • Morene Lamaitre – Administrative Manager • Johnna Lowther* – Director of Programs and Services • Cassy Lawson-Underwood – Client Intake Coordinator • Darren Hinger* – Program Administrator • Muneet Sandhu* – Research and Client Intake Coordinator • Lisa Adams* – Caregivers Coach A star (*) denotes a current or past caregiver. 2 Caregivers Alberta | Community Report 2020/2021
Message from
Board Chair,
Jonathan
Robb
2020 was an interesting
year for caregivers and
Caregivers Alberta.
I’m certain most would say it was an voices you hear on the other end of the
interesting year for the entire world. In a Caregiver Support Line or in virtual Caregiver
word, it may have been ‘bittersweet.’ While Support Community meetings, remain
many caregivers were being challenged energized, professional and ready to serve.
by complications of the pandemic (and
continue to be challenged), the organization
received the largest grant in Caregivers
Alberta history, from the Ministry of Health.
“I am so proud of the work this
Thanks to this welcomed investment in the organization, and the individuals
organization, and in caregivers across Alberta,
the organization and the Board continue who serve it, have accomplished.”
to evolve. We have shifted our focus to
think beyond the current multi-year grant On a personal note, I have enjoyed serving
agreement, to more complex topics such Caregivers Alberta as President and I know
as: diversification of revenue sources, new as I pass the baton to a new (but seasoned)
and innovative partnerships, and heightened Executive Member, the organization is in
awareness and education with all levels of fine hands. On behalf of the Board, I want
government. As the organization continues to thank all caregivers across the province
to grow with talented employees, the Board and beyond for the tireless work you do.
evolves as well. We are in search of talented Thank you to all our past and current
and experienced Board members who want supporters, including facilitators, volunteers
to serve caregivers across the province in and corporate sponsors. We also extend
a more strategic way, and who will offer our gratitude to the Ministry of Health, who
diversity of thought. believes in the amazing work this small
but mighty organization and network of
Through the pandemic, we have kept both caregivers are doing. Finally, thank you to my
caregivers and our staffs’ safety top of mind. fellow Board members who have volunteered
We have transitioned staff to work-from- countless hours of their time in the past year.
home, and continue to respond quickly and It’s been an interesting year, but we have
eloquently to an increased volume of calls forged ahead. I am so proud of the work this
and concerns from caregivers across Alberta. organization, and the individuals who serve it,
For many Albertans, the past year has brought have accomplished.
new demands: an increased workload,
the challenge of adapting to a new way of Sincerely,
working, and exhaustion. That said, the friendly Jonathan Robb
3 Caregivers Alberta | Community Report 2020/2021
Message from
CEO,
Sandy
Sereda
One can’t deny that 2020 –
and so far, 2021 – have been
incredibly unique years,
not only for Caregivers Alberta as an by the end of 2022. Our compassionate
organization but for the world-at-large. Due to coaches offer one-to-one support to caregivers
the pandemic, everyone has been in a constant providing a listening ear, problem-solving and
state of flux and adaptation. system navigation.
For our part, Caregivers Alberta needed to “My coach was amazingly compassionate
change the way we operate to better serve the and understanding,” said one caregiver who
community during challenging times. In order received one-to-one support. “She understood
to overcome the barriers caused by COVID-19 what I’ve been going through and gave me
restrictions, Caregivers Alberta made several perspective. She also gave me access to tools
necessary pivots to serve caregivers in Alberta. and resources I could easily and quickly access
when situations arose.”
Throughout 2020 and into 2021, the Caregivers
Support Line continued to receive an increase
in call volume, due to the unique challenges “Our ultimate goal is to
and stressors brought on by the pandemic. In
response, we expanded the Caregiver Support reach Albertans across the
Line from operating four days a week to
operating five days a week and had an intake
province by having a coach
of 995 caregivers connected either by phone, in each of the health zones
email or online chat function.
by the end of 2022.”
The expanded program received positive
feedback from caregivers who took Additionally, we expanded the Caregiver
advantage of the resource, with one caregiver Support Community by offering 9 virtual
commenting on how much they appreciated sessions per month, via Zoom and
the advisors’ general and specific knowledge teleconference. These vital peer support groups
and willingness to help. “When my advisor said bring caregivers together and succeed in
‘you’re not in this alone’ the heavens opened.” fostering a nurturing sense of community, when
many of us are feeling our most isolated.
We also expanded our Caregiver Coach
services dramatically by placing coaches in four “The online groups are terrific. You can dip
out of five Alberta health zones. Our ultimate in and out as needed. They’re a chance to
goal is to reach Albertans across the province connect with folks who get it.”
by having a coach in each of the health zones
4 Caregivers Alberta | Community Report 2020/2021
Message from CEO, continued We expanded our virtual Education Sessions by offering a wide variety of courses—everything from Planning for Critical Illness to Breathwork for Self-Care. These short sessions are a great way for people to discover a special caregiving interest while being introduced to other Caregivers Alberta services. We’re dedicated to continuing to evolve our programs and services, based on the needs of caregivers. As we continue our efforts to broaden our community reach and awareness, we are thrilled for what’s to come in the rest of 2021. This time next year I’ll share details of the unveiling of our new and improved website, as well as many new programs such as Work & Care and the new and improved COMPASS for the Caregiver digital training program. We are proud to look back and see all that has been accomplished over the past 20 years. We are honoured to continue serving the many selfless caregivers across Alberta. We understand that caregiving continues to be a tough and often thankless task—especially during the ongoing COVID-19 pandemic. We’re here to listen, provide resources and programming, and ensure that we continue the sustainable growth of our organization. We are encouraged by how brilliant the future looks and are proud to continue supporting Alberta’s caregivers, now and into the future. Thank you for your continued trust. We’re here for you. Warmly, Sandy Sereda 5 Caregivers Alberta | Community Report 2020/2021
Caregivers in Alberta
New Brand +
Graphic Update
Caregivers
6 Caregivers
Alberta
Alberta
| Community
| Community
Report
Report
2020 2020/2021
/ 2021
2020
By the
Numbers 995
Support Line Intakes
3307
Caregiver Engagements
199
Education Session
Attendees
1698Program Participants
303
Coaching Sessions
7 Caregivers Alberta | Community Report 2020/2021
Program Spotlight
Well Connected
This year, perhaps more than any
other year, the desire and need for
community and connection was stronger than ever— “As a caregiver, I am so thankful to have even a
especially for caregivers and care recipients. The pandemic few hours a week to be me,” said one caregiver.
and its resulting restrictions created new and challenging
barriers for both groups and the isolating effects were The staff and volunteers at Eldercare
palpable. Fortunately, a joint partnership between Eldercare Edmonton are dedicated to creating space for
Edmonton and Caregivers Alberta was able to soften the people to have fun and feel good, and where
negative impact for both caregivers and care recipients they can feel safe and accepted. The Well
with an innovative program, Well Connected. Connected program is just one way Eldercare
Edmonton has continued to grow and evolve
Well Connected offers recreation day-programming in a its offerings, in order to continue providing the
(virtual) community-based setting. Participants of all ages, quality and quantity of services the community
all across Canada, reaped the benefits of staying connected has come to expect.
through online activities and education, as well as the
chance to engage in friendly conversations.
The program offered therapeutic recreation for 660
care recipients, while their caregivers enjoyed a much-
needed break.
The result:
96% 70% 81%
of participants of participants of participants
reported feeling reported feeling reported feeling
happier less depressed less isolated
“This program is a life saver for me,” said one participant. “I
live alone and some days seem so empty. Therefore, being
able to look forward to programming is very important.”
The Well Connected program helped care recipients foster
new friendships, maintain independence and remain visible To learn more about Eldercare
within the community, despite the restrictions created by Edmonton and their services
the pandemic.
visit their website.
The benefits of the program for caregivers were also Well Connected programs are broadcast live
notable. For many caregivers, the demands can be via Zoom on Wednesdays from 10:00 A.M.
overwhelming and all-consuming. With fewer opportunities
to 11:00 A.M. MDT, and Thursdays from 1:00
to access outside support during the pandemic, the Well
Connected program offered refuge. P.M. to 2:00 P.M. MDT. To participate, register
online today.
8 Caregivers Alberta | Community Report 2020/2021
Statement of
Operations
Caregivers Alberta REVENUE 2020
Financial Story
As Alberta’s only dedicated caregiver organization,
Caregivers Alberta strives to empower caregivers and 91%
promote their well-being by providing group and one-on- Grants
one supports, increasing community capacity to better
support caregivers, and advocate on behalf of caregivers.
As a non-profit organization, Caregivers Alberta relies on
individual and corporate donations, private funding and
grants to sustain its various programs and services.
In 2019, Caregivers Alberta was struggling to maintain
capacity with just $140,568 in assets, when 2020 ushered
in an even more unique challenge: a global pandemic.
Suddenly, caregivers across the province were facing all-
new challenges and stressors and the support programs and
resources they’ve come to rely on from Caregivers Alberta 0.5% 3%
became more crucial than ever before. Other income Donation and
fundraising
The demand for support and resources for caregivers 2.5% 3%
grew exponentially over the course of 2020. Programs Casino Registration fees
and materials
like the Caregivers Advisor Line and the Caregiver
Support Community received increased call volume
and participation.
Expenses 2020
In 2020, the Government of Alberta provided monumental
support to Caregivers Alberta with a generous grant,
bringing the organization’s assets to $803,084. This grant
helped offset the costs associated with adapting programs
and services and expanding reach across Alberta, resulting in
a year of growth for the organization.
Looking to the future, Caregivers Alberta has shifted its focus
to think beyond the current multi-year grant agreement,
to more complex topics such as: diversification of revenue
sources, new and innovative partnerships, and heightened
awareness and education with all levels of government. 58% 42%
Programs Administration
Caregivers Alberta expresses its sincere gratitude to the
Government of Alberta and all of its generous supporters.
Your contributions make it possible for Caregivers Alberta to
reach close to one million caregivers across the province.
0.05%
Fund development
9 Caregivers Alberta | Community Report 2020/2021
2020
Financial
Position $1,265
Accounts
receivable
$10,771
Goods and
services tax
recoverable
$3,057
Prepaid
expenses
Assets $818,177
$803,084 Cash
Liabilities $813,196
$713,696 Deferred Contributions $99,500
Accounts
payable
2019 - Financial Position
Assets $4,846
$148,312 Accounts receivable
$1,858
$140,568 Goods and services
tax recoverable
Cash
$1,040
$4,981
Prepaid expenses NET ASSETS
Liabilities
$144,437
$139,101 $5,336
Deferred Accounts payable
Contributions
$3,875
NET ASSETS
10 Caregivers Alberta | Community Report 2020/2021Our Funders
Grand Chapter of Alberta,
Order of Eastern Star
11 Caregivers Alberta | Community Report 2020/2021Contact Us 780.453.5088 1.877.453.5088 (toll-free) CaregiversAlberta.ca support@caregiversalberta.ca Follow us @CaregiversAB #17 12122 68 Street NW, Edmonton, AB T5B 1R1
You can also read
