Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner

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Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner
Construct NSW
Rebuilding consumer
confidence in NSW
Clayton Utz
David Chandler OAM, NSW Building Commissioner

4 September 2020
Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner
Introducing the OBC Team
                                                  David Chandler,
                                                   Commissioner

                                     Legal Director          OBC Director

    Program Manager       Program Manager        Program Manager         Program Manager      Program Manager

                                                                                      Executive
                Project Officer       Project Officer         Project Officer
                                                                                      Assistant

                                                                                                                2
Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner
Transitional Working Arrangements: OBC & BRD
 Department of Customer Service                Building Commissioner Oversight                              Other Departments

                                                       Complaints,
 Compliance &                           Centre for                       Customer,
                  Investigations &                    Engagements &                                                             Dept of Justice
    Dispute                            WHS/Building                      Delivery &         Fire & Rescue
                    Enforcement                         Capability                                           Dept of Planning      (Crime
  Resolution                            Confidence                     Transformation            NSW
                   (Val Griswold)                        (Andrew                                                                 Commission)
(Peter Dunphy)                                                        (William Murphy)
                                                       Gavrielatos)

 Inspectorate -
    Building,
   SafeWork,      Investigations and                                   Data Analytics                            Local
   Certifiers,         Intel Unit                                         Centre                               Government
Plumbing, Gas &
   Electrical

       Strong oversight                                                Revenue NSW

                                                                      Ministers Delivery
                                                                             Unit

                                                                                        Medium oversight
Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner
The Construct NSW Purpose

        Establish appropriate regulatory settings to ensure buildings are safe and secure
        throughout their entire useful life

        Create an industry-wide culture that is
                                              . customer-focussed, trustworthy and values
        quality

        Improve the quality and amount of data that is captured and shared throughout the
        supply chain

         Develop a regulator that is empowered, organised and resourced to be impactive and
         efficient

                                                                                              4
Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner
The Construct NSW Strategy
       • Shifting the focus from looking at the performance of individual players to the quality of the entire
         construction team
       • The key players on the team are Developers, Builders, Designers, Certifiers, Manufacturers,
         Suppliers and Installers. Each player must take responsibility for ensuring quality
       • Ultimate responsibility rests with the Developer as they are the principal, and they are selling to
         the customer

       • All players on the team must be pointing towards the same goal, trustworthy buildings
       • The homeowner must be at the centre as they are putting their trust in the team to deliver a safe
         and reliable product
       • The regulator will be on the building sites (fields) of the most risky teams offering the choice of
         lifting performance or leaving the game
       • Consumers, finance, insurance, contracts, etc will reinforce the value of trustworthy teams that
         produce trustworthy buildings

                                                                                                                 5
Construct NSW Rebuilding consumer confidence in NSW - Clayton Utz David Chandler OAM, NSW Building Commissioner
Legislative Reforms - Landscape

                                  6
Quick guide – Practitioners and their roles
Part 2 of the D&BP Act – Regulated designs and building work                                                                                     D&BPAct
                                                                                                                                                   Part 2

                                                           --- Building Work ---
                                                          Work involved in, or involved in coordinating or
                                             supervising work involved in, construction of a [Class 2] building
                                           (or alterations, additions, repairs renovations of a [Class 2] building)

                           Regulated Designs:                                    Building element
                       Those prepared for a building               Fire safety, waterproofing, structural, building
                      element or performance solution               enclosure, mechanical, plumbing, electrical

                        Design Practitioner                 Principal Design                  Building Practitioner          Applicant for
                                                               Practitioner               • Is the head contractor            Occupation
                  • Prepares Regulated Designs
                                                           • Optional on each             • Must be registered and            Certificate
                  • Must be registered and insured           project                        insured                       • Gives notices of
                  • Gives a Design Compliance              • Must be                                                        intention to apply
                    Declaration for all designs                                           • Must not commence work
                                                             registered and                 (including variation) until     for OC to builder
                    (including variations)                   insured                        design compliance             • Passes Building
                  Note: There are special                  • Gives a Principal                                              Compliance
                  provisions for Engineers and                                              declarations received
                                                             Compliance                   • Gives a Building                Declaration to
                  Specialist Practitioners                   Declaration                                                    certifier
                                                                                            Compliance Declaration
                                                                                            and other prescribed
                                                                                            documents
                                                                                          • Gives [as-builts] to
                                                                                            Secretary

          Please note this diagram is intended for guidance only. You should refer to the D&BP Act for details.
                                                                                                                                                       7
Optional slide] - Registered practitioners and what they do
                                                                                                              D&BPAct
      Design                         Principal Design                           Building
   Practitioners                      Practitioners                           Practitioners
     Prepare                         Coordinate Design                A person who agrees under
 Regulated Designs                 Compliance Declarations           contract or other arrangement
                                                                          to do Building Work

 Design                                                                                  Given when Regulated
               Provides that the design complies with the Building Code
 Compliance                                                                              Design is provided and
               and other requirements
 Declaration                                                                             whenever varied
               Provides:
 Principal     • there is a Design Compliance Declaration provided for each
                                                                                         Timing is TBC in
 Compliance      Regulated Design
                                                                                         Regulations
 Declaration   • each Design Compliance Declaration is provided by a
                 Registered Design Practitioner

 Building      Provides, among other things:
               • Building Work is compliant with Building Code                           Given before OC is applied
 Compliance    • where not compliant, the steps necessary to ensure compliance           for
 Declaration   • whether the relevant compliance declarations have been obtained

                                                                                                                      8
D&BP Act
Declaration and notice regime (Commencing 1 July 2021)                                                                                                                & RAB
                                                                                                                                                                       Act
Design                         Declare                          Build                                Declare (consolidated)                                  Variations
A Registered Design            RDPs provide Design              Registered Building                  If there is a Registered Principal Design               Any variations must
Practitioner (RDP)             Compliance                       Practitioner (RBP) can’t             Practitioner (RPDP) on the project, then                be recorded and/or
prepares Regulated             Declarations (DCD) for           carry out building work              RPDP will provide to the Principal a                    re-declared.
Designs for the project        Regulated Designs                without DCDs (ie. can’t              Principal Compliance Declaration in
                                                                start work without a                 respect of all DCDs received.
                                                                declared design)

                                                                 design & construction phase

As builts                 Certify*                 After applying                      Apply for OC                      Declare                     Pre OC Notices
90 days after OC          Certifier can’t          After the OC is applied             Before or when the                RBP provides                Before the OC is applied for,
is issued, RBP            issue OC                 for, the applicant must             OC is applied for, the            the Building                the applicant must notify
must lodge                without                  notify the RBP that the             applicant must                    Compliance                  each RBP of the intention to
regulated designs         compliance               application has been                provide the principal             Declaration                 apply for the OC. Note also
and other docs            declarations             submitted                           certifier with the                and other docs              RAB Act notice requirement
with Secretary                                                                         BCD                               (BCD)

                                                           completion and post-completion phase

                                                           * Also note impact of RAB Act: OC can be withheld if notice not given, serious defects, or no building bond               9
Declaration and registration regime – key takeaways                                               D&BP Act
Takeaways                                       Timing
 Do you need to be registered?                  Commences July 2021
 Do you meet the qualification requirements?    For contracts entered into between June
 Check insurance requirements (when              2020 -1 July 2021, regime will apply if the
  Regulations released)                           application for CDC or CC was made after
                                                  date prescribed in Regulations
 Modify procurement process – time & cost
 Modify contract admin processes – deal with
  variations
 Negotiate contractual protections (upstream   Contractual considerations
  and downstream)                                Head Contracts [mention AS4000 model clauses]
 [Note other parts of the Acts not mentioned    Subcontracts
  here – enforcement/duty of care]
                                                 Project Delivery Agreements
                                                 Consultancy Agreements
                                                 Superintendent appointments

                                                                                                        10
New Rules in NSW for class 2 buildings
    Residential Apartment Buildings (Compliance and Enforcement Powers) Act 2020 ('the RAB')

    • Enables the Building Commissioner to delay an occupation certificate from being issued in cases where :

        • serious defects are present (s 9 RAB Act)
        • if the developer has not given 6 months notice of a proposed application for an occupation certificate (s 9 RAB Act)
        • If the as-built drawings and the building bond* not provided if required under the Strata Scheme Management Act 2015 (Part 11)
    • Enables documents to be called in, work to be stopped and work to be opened up

    • Applies to class 2 building work completed in the last 6 to 10 years

    • OC audit inspections piloted from July and powers formally commence on 1 September 2020

    Design and Building Practitioners Act 2020 ('the DBP')

    • Establishes a registration scheme for designers that requires that designs for certain types of building work be certified for compliance with
      building regulations by registered design practitioners

    • Establishes a requirement for builders to prepare and declare as-built drawings to reflect the declared designs

    • Requires designers and builders to lodge their plans on the NSW e-planning portal

    • Registers engineers and practitioners doing other forms of specialist work

    • Applies to class 2 building work that has applied for a CC or CDC after 1 July 2021

            * i.e. for contracts signed after 1/1/2018) or if required under the Strata Scheme Management Act 2015
                                                                                                                                                 11
Changing the regulators approach to be one that is
proactive and focusses on effort before completion
                        Current Approach                                                      Future Approach
               High effort in the back end from the                                   High effort in the front end resulting
            Regulator but this is resulting in low impact                                        in high impact
                             (Reactive)                                                            (Proactive)
 High                                                                  High
                                                      Current effort               Future effort
   Impact

                                                                          Impact
 Low                                                                    Low

                4            Typical completion   6 years                             2021          2023         2025
                years
Transforming the industry and the capabilities of
the regulator

Immediate Priorities
      Building
  Commissioner’s                                                   2022: Review Future
 Powers to achieve                                                   Operating Model
                                                                   [DBP Act 2020 s 109]
   impact before
designing the future
    organisation
                       Current State
                        – Analogue
                        Self-Facing
                          Industry                    NSW Building                        Future State – Digital Facing
                                                       Confidence                                   Industry

                                 01/01/2020                                    01/01/2023                             01/01/2025

                                              Largest micro-economic reform of the NSW construction industry ever
                                                                                                                                   13
Ratings tools will play a role in the site
selection process
  Data source
                                                                                                                                                                   10%
   NSW Fair Trading
     Inspection systems
   Safe Work NSW
     Inspection systems
   Cordell                                                Single View of                                                         A+    A      B     C      D     E
                                                             a Building                      Multi Party
                                                                                             Rating Tool                Low Risk                                   High Risk
                                                                                                                        Rating                                        Rating
                                                             (internal)                                                                 External procurement
                                                                                             (external)
                                            Data source                                                                  Regulated risk ratings based on Developer, Builder
                                            overlap with                                                                 and Certifier (multi-party) aggregate of individual risk
                                            Cordell                                                                                               ratings

              BRD Intelligence
              Data source
               NSW Fair Trading Incident                                 BRD Intelligence                 Data source overlap
                 system (CAS)                                                                              with publicly
               Safe Work NSW Incident                                                                     available data
                                                                             (internal)
                 system
               Cordell, ASIC, ACNC, ATO
The OC Audit process is the first wave to make a
difference for apartment consumers in NSW
                                 OC Audits               Declared Designs         Declared As-builts
                              (From 1/9/2020)             ( From 1/7/2021)         (From 1/7/2021)
Resources

                                                         Existing Resources

            1/9/20   1/1/21       1/7/21        1/1/22           1/7/22       1/1/23                   2025   Date
6 Pillars of Construct NSW

                             16
A walk through of the Occupation Certificate
Audit process
How do I notify the Secretary of the date I
      intend to seek an OC?
                                                                                                                                          What do I need to do if the
                                 Is your planning application in the NSW Planning
                                                                                                                                               date changes?
                                                      Portal?

                                  Your Notice should be lodged in the NSW Planning Portal
        ePlanning

  or

       If your planning application is not in the NSW Planning                                                                         If circumstances change and the
                                  Portal?                                                                                            expected completion date has moved,
         Your Notice should be lodged on the Fair Trading website.                                                                      you must amend your expected
                                                                                                                                         completion date within 7 days.

Note: Councils and Principal Certifying Authorities (PCAs) in the Sydney Metropolitan, Illawarra, Central Coast and Newcastle areas commenced using the ePlanning Digital Services
from 1 July 2020, and must process all planning applications this way from 31 December 2020                                                                                    18
How is a site chosen for an OC Audit?
              Sites are selected for audit                                        Other sites may be selected
                using risk ratings tools

                                                                or

  All notifications are passed through various ratings tools.          A small percentage of random sites will be selected for
   They have been designed to select a proportion of the                                       audit.
   projects that seek to apply for an OC within the next 6              Further sites will be selected using indicators such as
                            months.                                                 reported issues and referrals.

               The OC Audit Process is not an approvals process. It does not infer that no further issues remain. It
                     seeks to test the compliance processes and assurances or Builders and Developers
How do I know if I have been selected for an
 OC Audit?
        Developer receives a letter                         The letter notifies the developer that                   You will be invited to a briefing
                                                             its site has been selected for audit                  session to learn more about the OC
                                                                                                                              Audit process

                                                        The letter also contains:

                                                        •   A list of documents that must be supplied to the
  The letter is sent to the developers registered           Building Commissioner
                      address.                                                                                 The developer, builder and certifier will be invited to
                                                        •   Instructions on how to upload these documents
                                                                                                                  this session. These sessions will be normally
                                                            to the ePlanning portal
A copy of the letter will be also sent to the builder                                                          conducted by the Building Commissioner with Audit
                  and the certifier                     •   An invitation to attend a briefing session                       Team members present.
What does the OC Audit process look like?

  Developer uploads documents to the                   Audit Team Spends 1-3 Days Onsite for                       Initial Audit Report Issued
          nominated portals                                       the Initial Audit                             (Further reports will be issued for
                                                        Follow-up audits are intended to occur over                     subsequent visits)
                                                        the audit period depending on audit findings

A list of required documents will be provided to the   The audit team will spend time on each site. They    As audits are completed, the developer will be sent
                      developer.                          will initially focus on key areas of a building           an audit report. Reports will provide
                                                       (structure & foundations, waterproofing systems,          recommendations, issues identified, non-
 The Audit Team will conduct a desktop review of         fire safety systems, external enclosures and       compliances found, and issues found will be rated
                                                                              acoustics).                    using a Red / Amber / Green dashboard system.
   these documents before they visit the site.
                                                       Other elements may be added from time to time.       Audit teams will be available to discus audit reports.
       Further documents may be required
How and when does the OC Audit process
     end?
                                                                     Audit is completed following                             A Stop Work Order, Prohibition Order,
      Audit is completed following the
                                                                  satisfactory the rectification of any                       or Building Work Rectification Order
      issue of a favourable final report
                                                                   defects and/or non-compliances                                       is Complied with

                                                          or                                                            or

If there is no rectification action required, the audit        If defects or non-compliances are identified, the site
            team will complete their audit.                       may not be able to continue their OC application
                                                                           until these issues are rectified.                 For a variety of reasons, an order may be issued.
The OC application process will continue – with the                                                                           Once an order has been issued, the OC process
next requirement being the lodgement of the strata              The developer will be required to demonstrate to             will be unable to complete until the order has been
                                                               the audit team that issues have been satisfactorily                              complied with.
            bond and as-built drawings.
                                                                                     rectified.
Questions?

           This is a unique
          opportunity for all
         industry players to
        think about how they
          can participate in
       building confidence in
       the NSW construction
               industry.

buildingcommissioner@customerservice.nsw.gov.au

            Direct contact: Emily Leung
    emily.leung@customerservice.nsw.gov.au        23
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