Corporate Profile 2021 - Fujifilm
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Corporate Profile 2021
Value from Innovation
At Fujifilm, we are continuously innovating — creating new technologies,
products and services that inspire and excite people everywhere.
Our goal is to empower the potential and expand the horizons of tomorrow’s
businesses and lifestyles.
We take an open and flexible attitude to innovation, combining our own original
technology with human resources, expertise and technology from around the world.
Through this powerful synergy, we rapidly and nimbly develop new solutions that
address the true needs of our global customers.
— Fujifilm Group Corporate Philosophy —
We will use leading-edge, proprietary technologies to provide top-quality products
and services that contribute to the advancement of culture, science, technology and
industry, as well as improved health and environmental protection in society. Our
overarching aim is to help enhance the quality of life of people worldwide.
Mission of FUJIFILM Business Innovation
Driving Business Innovation
This mission embodies our commitment to continuously innovate
and extend new frontiers that help businesses grow. We do this by;
● Providing outstanding products, services and solutions
● Optimizing customer’s business processes across all work environments
● Implementing workflows that enable effective sharing of information
and knowledge, thus allowing customer to further leverage on their
organizational strengths
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Top message
In April 2021, we took a new step forward as FUJIFILM Business Innovation Japan. We are a sales company
bringing together the knowledge and know-how of all employees based on the connections with customers that
we have cultivated over many years in domestic sales and maintenance activities.
Today, the business environment has entered a new phase as the environment surrounding society and companies
changed significantly. Our new company name is the reflection of our commitment to “bring innovation to
customers’ businesses” to meet their diversifying needs.
Since our founding, we have continued to evolve by quickly responding to changes in the times such as
colorization and digitalization while placing importance on human-centered communication. We will expand our
operations in the document solutions business domain and accelerate the provision of new value that supports
the digital transformation (DX) of our customers in line with the times, thus contributing to resolve societal issues
as a whole. Further, by truly knowing our customers and understanding their potential needs, we will deliver value
that surpasses their expectations through innovative technology and creativity.
Our goal is to share a common vision with customers, work with them to solve their problems to meet their real
needs, and become an indispensable presence for them. We also value our ties with local communities and will
grow together with the development of local economies.
Our mission is to become closer to our customers than ever before and be the “bridge that leads our customers
to success” by providing value with a sense of speed. We will continue to take on challenges to bring innovation to
our customers’ businesses.
Masashi Sakamoto
President
FUJIFILM Business Innovation Japan Corp.
3
History
Since our establishment in 1962, we have focused on “human-centric communication” and we continue to propose new work styles to society.
1962 1979 2005 2012 2021 on
Establishment Establishment 34 sales company 31 sales company
of sales company system system
Constantly responding to changes in our customer’s business environment and driving communication innovation
Smart Work Gateway
Solutions/ Services
Monochrome Digitization/ Colorization/ Networking
1962 1989 1992 1997 1999 2004 2008 2011 2016 2020 First in Japan to
receive the highest
rating for compliance
with USA security
e-commerce site standard NIST SP800-
Products/Services
for office supplies Cloud services 171
Working Folder Centralized integration of
E-QIX multiple cloud services
Industry's Digital multifunction Authentic With network Office Business system
Bringing innovation to our customer’s business
first plain device with fax and digital full- functions colorization cooperation Cloud Service Hub
paper copier copying functions color copier New Able DocuColor1250 ApeosPort series Digital
914 Able3010 Acolor 635/630 Series 2009 2012 2016 signatures
FUJIFILM Business Innovation Japan
For corporations
2002 netprint service
1982 Safe and for business Afterpay
secure network 2007
Business card Private workspace
Information 1998 environment management service
network system beat
Document I/O 2018 CocoDesk
management SkyDesk Cards R
J-Star ApeosWare
Management Suite
Any-time printing at 2015 DocuWorks
convenience stores Document
Over 7.7 million
netprint outsourcing Cloud-based document
1989 Document services management solutions
licenses
Integrated management Global Services Smart Workstream
drawing Web integrated
software Output service Automating form
management information
DocuWorks using the cloud processing operations IT outsourcing
system management system
Start of sales Cloud using AI services
EDMICS ArcSuite
On-Demand Print Smart Data Entry IT Expert Service
An account sales system that deeply understands our customers and takes responsibility for proposing solutions
Combining knowledge
Community-based sales and maintenance activities rooted in local economies
from across Japan
Domestic sales system
’79 Established 3 sales ’88 Established 6 sales companies ’04 Established 1 sales
companies (Ibaraki/Tochigi/Gifu/Mie/Nagasaki/ company
(Saitama/Kyoto/Hiroshima) Kagoshima) (Yamanashi)
’12 Restructured 3 sales companies
(Yamanashi/Nara/Kitakyushu)
’80 Established 6 sales companies ’90 Established 2 sales ’05 Sales companies
(Hokkaido/Gunma/Niigata/Hyogo/Shikoku/ companies became a wholly-owned
Fukuoka) (Iwate/Nara) subsidiary
Integrated sales company structure
(’12 g ’18)
’81 Established 15 sales companies ’99 Established 1 ’07 Established an
(Miyagi/Fukushima/Kanagawa/Tokyo/Tama/ sales company e-commerce subsidiary
Chiba/Hokuriku/Nagano/Shizuoka/Aichi/ (Yamaguchi)
Aichi East/Osaka/Okayama/Kitakyushu/
Kumamoto)
* The names of services and products on pages 4 and 5 are registered trademarks or trademarks of their respective companies.
4 5
To be the bridge leading customers to success
Bridge for Innovation
Supporting efficient and
productive work styles
Providing a variety of solutions
to solve our customers’ business
issues, beginning with the
Communication ●”Office Anshin Online Office Suite (for Microsoft Office 365)” digitization of paper tasks using
Company-wide quality improvement ●Business card management service “SkyDesk Cards R” multifunction devices for the
●Efficient contract process “Electronic signature solutions”
problem solving office. Whether working in the
A partner office or remotely, we help
Digitization/ ●Business improvement platform “kintone” bringing
improve efficiency and support
Automation of ●Complete data conversion of standard forms “Immediate innovation to
our customers’ business.
operations automation solutions” our customer’s
●AI-OCR processing of forms “Cloud collaboration business
application for DX Suite” Always providing ideal
●Core business software
Business security measures
Digital Transformation
efficiency Much effort and cost are required
to support daily security, including
measures against unauthorized
access and information leaks, as
well as to perform backups of
Proposals for business ●Multifunction device that changes business flow “Apeos”
important data, which can be a
improvement starting ●Effective use of documents “DocuWorks”
Enhanced with the digitization of ●Secure/High-Capacity Cloud Storage “Working Folder” huge burden for companies. We
paper IT environment ●Support for IT strategy planning and operation “IT Expert
provide the most appropriate
security
support Service”
security measures for our
+
●Solving problems surrounding ICT equipment “IT Anshin
Service Pack” customers with the latest ICT
technology and in-depth support.
Enhanced office ●Multifunction devices and printers in compliance with USA
security security standard NIST SP800-171
Supporting SMEs from
●Robust security measure “beat”
Infrastructure ●Antivirus “Office Anshin Security Service MA/AG” IT strategy planning
Providing safe to operation and
development ●A workspace designed for comfort and quietness “CocoDesk” ●“Cloud operations service for Amazon Web Services”
and secure office
environments during
●Next-generation meeting board to improve meeting quality management
Security
“MAXHUB” & “DocuWorks”
the coronavirus Our highly specialized experts
pandemic support SMEs that are unable to
utilize IT for corporate growth and
lack IT human resources, from
A partner for improving the office environment A partner sharing a common vision with customers strategy planning to operation
management.
We also provide a one-stop
service for any problems related
to ICT equipment, contributing
to promoting IT utilization for
corporate growth.
* The names of services and products on pages 6 and 7 are registered trademarks or trademarks of their respective companies.
6 7
Our mission
What is the customer's real issue and what is the better solution?
Our role is to think through the “value” our customers truly need and deliver the best solution.
uSolutions Business
Solving customer issues and to sales reform in anticipation of changes
contributing to business to the business structure of newspaper
development companies. Our achievements have been
highly evaluated, and business negotiations
We identify management and business are expanding beyond sales reform.
issues our customers face, make proposals I believe in our ability to contribute to the
that lead to solutions by fully deploying development of global communication,
a wide variety of products and knowhow, and am convinced that the fastest way
which is not limited to MFPs and printers. to this goal is to work flexibly with many
I am responsible for customers such as stakeholders and combine various options
Yuichi Nakamura
advertising agencies, printing companies, to meet customer expectations. In future, I
and newspaper companies. All of these want to take on the challenge of corporate
companies are prominent in Japan, and planning and business development, and
contributing to their development is become a presence able to deliver even
dynamic and rewarding. One of such greater value to our customers.
examples is a case where we contributed
Proposing comfortable work ability to negotiate with numerous involved
environment by combining parties. Although difficulties arise, I feel a
various products great sense of accomplishment when our
customers are satisfied with our work.
I am engaged in creating comfortable Being a salesperson, I meet people from all
working environments for our customers by sorts of positions from executives to IT staff,
installing multifunction devices, computers regardless of the business type or operation
and servers, developing infrastructure such style. The appeal of this job is the personal
as networks, and improving operations using growth experienced through interaction with
cloud services. To offer the best proposals customers. As customer issues diversify, I
Erika Oguma
by combining not only our own products will acquire the latest product knowledge
but those of other companies, we must and aim to become a salesperson whom
possess a wide range of knowledge and the others can say, “Leave it to Oguma.”
uSystems Engineer (SE)
The true role of SE is problem through trial and error. I am most pleased
solving when systems are successfully implemented
and people say, “I'm glad we asked you.”
I am involved in consulting to promote When I was just starting out and told a
the introduction of systems that match customer that our system could not meet
the management and business issues of their needs, I was scolded by that customer
our customers. Recently, there has been and told that “An SE is supposed to deal
an increase in the number of complex with this.” I realized then that my true role
and sophisticated projects such as those was to lead the customer to a solution to
related to work style reform and digital their problem. I want to continue to take on
Takanori Morimoto
transformation. We accurately grasp the projects as a team and pursue SE work that
customer's requirements and work with the meets the expectations of our customers.
given project’s members to find solutions
uCustomer Engineer (CE)
I want to increase trust able to acquire the necessary knowledge
through communication and knowhow. Now I can discern the causes
of problems by their symptoms and deal
I am responsible for maintenance and with them.
trouble-shooting of customer MFPs and I became an CE because it is a job that
printers. We work with a sense of urgency allows me to interact with people. I can
to ensure our customers' operations are feel the importance of building good
not stagnated due to multifunction devices. relationships with customers through
When I first joined the company, I was communication in my daily work. Even
concerned about my ability to handle when dealing with malfunctions, a trusting
Miyabi Kobayashi
being an CE because I only had a liberal relationship with the customer will ensure
arts background. However, thanks to the smooth responses. My goal is to further
extensive training and guidance from my polish my skills and become a one-of-a-kind
seniors through the “Brother System,” I was CE that customers rely on.
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Initiatives toward resolving social issues
The Fujifilm Group has set up the “Sustainable Value Plan 2030 (SVP2030)” to set priority issues in the six areas of the
“environment,” “health,” “daily life,” “work style,” “supply chains,” and “governance.” We aim to contribute to the realization
of a sustainable society by working to address social issues through our business activities.
SVP2030
In the area of “work style” in SVP2030, we are involved in all 17
of the SDGs. In particular, we are working on Goal 8: “Decent
work and economic growth.”
Workstyles Environmental management
Iki Future Creation Project With the aim of resolving environmental issues facing the
world, such as curbing climate change, making effective use of
A facility has been established in Iki
limited resources, and preserving biodiversity, we will contribute
City, Nagasaki Prefecture, through
by both “reducing the environmental impact of our business
telework promotion activities
processes” and “providing products and services that reduce
linked to the Ministry of Internal
the environmental impact our customers make.”
Affairs and Communications'
Furusato Telework Project. In 2018, uResponse to climate change
the city of Iki was recognized as an Promotion of resource
u
SDGs Future City by the Cabinet recycling
Office. ICT and communication Sustainable paper
u
technologies that we have procurement
Photo: Courtesy of Iki City
cultivated over many years are Ensuring product/chemical
u
utilized to solve regional issues such as those of remote islands, substance safety
remote areas, and depopulation.
Social Contributions
Reproduction of traditional documents and use of digital cultural Sports support “All Japan High School Soccer Tournament”
assets
We have been sponsoring and supporting the All Japan High
Since 2008, we have been working
School Soccer Tournament since 1970. This tournament is
to reproduce and restore traditional
not only an event high school soccer players dream about, but
documents using advanced copying
it has also produced many excellent players who went on to
techniques while preserving the
play for Japan's national team and in the J-League, and has
originals. We will contribute to the
attracted a high level of interest from a wide range of people.
passing down of culture through
We will contribute
traditional documents by creating
to the sound
opportunities for public exhibitions,
development of
research, and teaching materials in
young people by
place of the originals.
supporting the high
school students, who
will be the leaders of
the next generation,
Reproduction of “Temple
pilgrimage mandala” from Nariaiji in their daily practice Photo: Courtesy of Nippon Television Network
Temple for this tournament. Corporation
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Corporate Overview
Company name : FUJIFILM Business Innovation Japan Corp.
Headquarters : 2-2-1 Toyosu, Koto-ku, Tokyo, 135-0061
Telephone : (03) 6630-8000 (Main)
President : Masashi Sakamoto
Date of establishment : April 1, 2021
Capital : 500 million yen
Number of employees : 10,194 (as of May 2021)
Business sites : Headquarters: Tokyo
Major branches and sales offices:
Approximately 300 locations including
Sapporo, Sendai, Tokyo, Yokohama, Nagoya,
Kyoto, Osaka, Kobe, Hiroshima, Fukuoka,
Okinawa, and other major cities nationwide
Directors and Audit & Corporate Officers
Supervisory Board Members As of April 1, 2021
As of April 1, 2021
President : Masashi Sakamoto
President and director : Masashi Sakamoto Executive Vice President : Naoki Hama
Director : Hisanori Makaya Senior Vice President : Akito Kanekawa
Audit & Supervisory Taiichi Hatabu
Board Member : Shigeru Sano Yoshihito Nishimura
Corporate Vice President : Shiro Kikuchi
Tomoyasu Kusunoki
Center Office
Our headquarters, located in the Toyosu Bayside Cross Tower in
Toyosu, Tokyo, is the “Center Office” for our sales representatives. At
this location, the latest information is collected and disseminated,
and an environment is created to allow our nationwide sales force to
communicate at any time.
By putting a new way of working into practice, we intend to show our
customers how to implement new work styles.
This is a free-address office where people can
choose where they are comfortable working.
“Bridge for Innovation” is a showroom where customers can experience a There is also a presentation space with a large
variety of products and technologies. display installed.
10
Major Locations
Domestic sales bases
Hokkaido Branch Office Hokuriku Branch Office Hiroshima Branch Office
Iwate Branch Office Niigata Branch Office Okayama Branch Office
Miyagi Branch Office Nagano Branch Office Yamaguchi Branch Office
Fukushima Branch Office Gifu Branch Office Shikoku Branch Office
Aomori Sales Office Shizuoka Branch Office Sanin Sales Office
Akita Sales Office Aichi Branch Office Ehime Sales Office
Yamagata Sales Office Mie Branch Office
Fukui Sales Office
Fukuoka Branch Office
Ibaraki Branch Office Nagasaki Branch Office
Tochigi Branch Office Kyoto Branch Office Kumamoto Branch Office
Gunma Branch Office Osaka Branch Office Kagoshima Branch Office
Saitama Branch Office Hyogo Branch Office Saga Sales Office
Chiba Branch Office Wakayama Sales Office Oita Sales Office
Kanagawa Branch Office Miyazaki Sales Office
Tokyo Branch I Office Okinawa Sales Office
Tokyo Branch II Office
Tokyo Branch III Office
Tokyo New Business Sales Branch Office
Public Sector & Higher Education Sales Operations Office
Service Business Operations Office
Yamanashi Sales Office
Major Locations of FUJIFILM Business Innovation
― Main bases―
[Headquarters] Tokyo
[Research Center] Yokohama (Kanagawa Prefecture)
[Development/Manufacturing] Yokohama, Ebina, Takematsu (Kanagawa), Suzuka (Mie), Namekawa (Toyama)
Shanghai, Shenzhen, Suzhou (China), Haiphong (Vietnam), etc.
― Overseas sales affiliates ―
FUJIFILM Business Innovation Australia Pty Ltd........................................................... Australia
FUJIFILM Data Management Solutions Pty Ltd............................................................. Australia
FUJIFILM CSG Limited...................................................................................................... Australia
FUJIFILM Upstream Solutions Pty Ltd............................................................................ Australia
FUJIFILM CodeBlue Australia Pty Ltd............................................................................. Australia
Branch of Fuji Xerox Asia Pacific Pte Ltd.*..................................................................... Cambodia
FUJIFILM Business Innovation (China) Corp.................................................................. China
FUJIFILM BI Business Development (Shanghai) Corp.................................................. China
FUJIFILM Business Innovation Hong Kong Limited....................................................... Hong Kong
PT. Astra Graphia, Tbk. (FUJIFILM Business Innovation exclusive distributor)......... Indonesia
FUJIFILM Business Innovation Korea Co., Ltd................................................................ South Korea
FUJIFILM Business Innovation Asia Pacific Pte. Ltd. (Malaysia Operations).............. Malaysia
FUJIFILM Business Innovation Asia Pacific Pte. Ltd. (Myanmar Branch).................... Myanmar
FUJIFILM Business Innovation New Zealand Limited................................................... New Zealand
FUJIFILM CodeBlue Limited............................................................................................ New Zealand
FUJIFILM Business Innovation Philippines Corp............................................................ Philippines
FUJIFILM Business Innovation Asia Pacific Pte. Ltd...................................................... Singapore
FUJIFILM Business Innovation Singapore Pte. Ltd........................................................ Singapore
FUJIFILM Business Innovation Taiwan Co., Ltd.............................................................. Taiwan
FUJIFILM Business Innovation (Thailand) Co., Ltd........................................................ Thailand
FUJIFILM Business Innovation Vietnam Co., Ltd........................................................... Vietnam
* Note: For some affiliates, the new names under the FUJIFILM brand will be applied for registration.
11
FUJIFILM and the FUJIFILM logo are registered trademarks or trademarks of FUJIFILM Corporation. This booklet is output using products from FUJIFILM Business Innovation. (June 2, 2021)
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