COVID-19 related Cyber Fraud continues...

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COVID-19 related Cyber Fraud continues...
UCO Bank, CISO Office

                                                                May 2021/ I Issue
                                       Volume No 11

COVID-19 related Cyber Fraud continues...
             As India grapples with the           As the SMS seemed fake,
             second wave of Covid-19,             Sonu did not clicked the link
             cybercriminals are working           and immediately deleted the
             overtime to take advantage of        SMS.
             the situation. There are
             already many incidents of
             frauds involving vaccines,                       New Message From
             donations, etc.
Last year was no different. Cybercriminals
posed as bank officials and offered loan
moratorium for a “fee". There were fake
UPI (unified payment interface) handles
for PM CARES Fund and many more.
Cyber fraud scenario has worsened this
year as people are using social media more
often and now more people are working
from home. Simultaneously, new hubs of
cybercrimes have mushroomed, garnering
newer ideas for tricking people.
In this edition, I will narrate you few
techniques adopted by scamsters for                             After 2days, Sonu got a call
defrauding users.                                               from an unknown number.
                                                                      Hello…. who’s
                                                                          this?

                                                         I am calling from your
As soon as the Government has started                   local Health Centre, on
vaccination programme for 18+ aged                       behalf of State Health
                                                              Department.
citizens, getting a Covid-19 vaccine has
become an almost impossible task. While
people are desperately trying to find a slot                       We are calling to register
                                                                   citizens of 18+ and above
on the Cowin app, cyber criminals have                                 for Covid vaccine.
begun to lure them with fake offers.
One day Sonu got a message from an                                   Oh… Okay. But that we
unknown number asking to register for                                  can do via COWIN
Covid vaccination by clicking a link.                                 portal only, isn’t it?

                                          Page 1 of 4                          CISO Office, UCO Bank
COVID-19 related Cyber Fraud continues...
COVID-19 related Cyber Frauds continues...

          Yes sir. But for our citizen’s                                     AV-AADHAR
         convenience, we have started
        registration process in our local
            Health Care Centre also.                                        Your verification
                                                                            code is XXXX for
                                                                            Aadhar authenti-
                                                                            cation at XYZ
                    That’s nice. Do I                                       EasyPay. Don’t
                    have to visit the
                      local hospital
                    for registration?

                                                                       Yes yes. It is
          Yes. Otherwise, you can also
                                                                          XXXX.
        register online. I will guide you.
        We have sent an SMS earlier with
         the registration link. Have you
                                                             Thank you sir. You have been
              registered through it?
                                                             successfully registered for the
                                                                        vaccine.

Sonu recalls the SMS….
                                                              You will get a
                                                          confirmation code on
                                                           your mobile. Please
                       Oh no. I have deleted              share that code when
                        it mistakenly. What              our Health Officials visit
                          should I do now?                 to vaccinate you.

        No problem sir. I can register you
                                                     And       the          call
          via Aadhaar verification also. I           disconnects…
         will verify your address and you            After                What is
        will get registered for the vaccine.                              this !!!
        Please tell your Aadhaar number...
                                                     sometime,
                                                     Sonu gets an
                                                     SMS…                                         1 new
                                                                                                  SMS
                        Ok. Note it
                       down… 3309
                       XXXX XXXX                                       AV-ESYPAY

           Ok sir. Please wait. I am                               Dear Customer, your
        registering your Aadhaar. You                              request for Aadhaar
          will get a registration OTP                              loan of Rs 50,000 has
            code. Please tell that..                               been successfully sub-
                                                                   mitted. Amount will be
                                                                   credited shortly to

               1 new
               SMS

Cyber Tales by Tenali - Vol 11, May 2021 / I Issue   Page 2 of 4                   CISO Office, UCO Bank
COVID-19 related Cyber Fraud continues...
COVID-19 related Cyber Frauds continues...
What actually happened here?
                                                                       Hello…. I am calling for
              Sonu has been a victim of                                 covid testing. Do you
              Fake       Covid     Vaccine                                 have a centre at
                                                                           Gariahat area?
              registration fraud. Various
              sites and apps provide
              instant loan based on                        Welcome to ABCCure
              Aadhaar / PAN Card                          Diagnostic. We are sorry
                                                           madam, we don't have
              verification. In this case,                 our centre at Gariahat.
              Mogambo, impersonating as
              Health Official tricked Sonu                           But we provide home
into sharing Aadhaar number and OTP for                            collection of samples at a
taking loan of Rs 50000 into his own                               extra charge of Rs 50. Do
account. Taking loan based on Sonu’s                                you want to avail that?

Aadhaar number makes Sonu liable to pay
back the loan amount to ‘XYZ EasyPay’
                                                                      Yes, that will be better.
company.                                                               Please book a home
Stay Aware                                                            collection for covid for
                                                                     me. What will be the cost?
 Do not share sensitive personal /
   information like Aadhaar number,
   account number, card no, expiry date,                  It will cost Rs950 + Home
   CVV, password, PIN, OTP etc with                        collection charge Rs 50.
                                                          But, madam, you have to
   anyone over phone call / email / SMS.                   pay advance Rs 500 for
 Carefully inspect contents of the OTP                     pre-booking purpose.

   message before taking any action,
   since most of the services specify the
   purpose of OTP generation in the sms.                                Why advance? I have
                                                                        heard no other labs
                                                                         taking advance...

Amrita was not feeling well since last                     Earlier we also didn’t
few days and thought to get tested for                      took advance. But as         Source: Twitter
                                                           demand is high, so for
covid. She searched for covid                              our confirmation, we
testing laboratories near her                                 have started this.
residence and called them.
All the centres denied due to
non-availability of test kits.                       As it was urgent for Amrita to get tested,
Then she posted in her social                        she paid Rs500 advance booking fee via
media wall asking for help.                          wallet   to    ABCCure       Diagnostics.
            After sometime, she started                                      Meanwhile the
            getting responses from her                           Oh… okay…     person
            friends providing numbers of                         How to pay?   disconnected
            test centres. She again called                                   the call and
            them and found not available.                       switched off the number.
Finally she came across a number of                  Amrita got tensed and searched internet
ABCCure Diagnostic.                                  for ABCCure Diganostic’s helpline,

Cyber Tales by Tenali - Vol 11, May 2021 / I Issue   Page 3 of 4                CISO Office, UCO Bank
COVID-19 related Cyber Fraud continues...
COVID-19 related Cyber Frauds continues...
address or any other information but could             people booked tests online with little-
not get any. Amrita eventually realised of             known labs, which turned out to be frauds.
being defrauded.                                       Cases are also there in which the
She immediately reported the case to the               scammers even visit the victim’s house
Social Media Handle of the Local Police                and collect the sample. Later, they either
Authority, providing the scamsters’s                   don’t provide a report or send a fake one.
number and a brief detail.                             Stay Protected
She also uploaded a warning post in her                 Do not rely blindly on numbers
social media profile to warn her friends                  circulating in social media or
ad family members.                                        messenger services like WhatsApp.
What actually happened here?                            Do not transact with unknown person
             Amrita has been a victim of                  without verifying their genuineness.
             fake covid testing fraud. As               During home collection of samples,
             the number of covid cases                    Check identity card of the lab
             rises, laboratories are unable                  technician.
             to keep up with the demand
             for tests. Cybercriminals are                Call the lab before making any

             taking advantage of the                         payment
             clogged system. There have                   Take a receipt of the payment.
             been numerous cases where

                                          Caution                              of
                                         p pro ved  b y th e Indian Council
                                  a lab a
                 Book a test with edical Research only.
                                  M                                                e
                                              , d o a n  on li n e search about th
                                 ss a new lab                            ity that
                If you come acro credential. There is a probabil blogs /
                    company and its lked about it on social media /
                                 ave ta
                 victims would h          webpages.

   In case you have fallen
   prey to any such fraud,
        immediately-
  Report immediately to
 the nearest Cyber Crime
 Police Station & National                             Keep
  Cyber Crime Reporting
           Portal
 https://cybercrime.gov.in
                                                     Eyes Open
We welcome your valuable suggestions / feedback at ciso.office@ucobank.co.in
Cyber Tales by Tenali - Vol 11, May 2021 / I Issue      Page 4 of 4           CISO Office, UCO Bank
COVID-19 related Cyber Fraud continues... COVID-19 related Cyber Fraud continues... COVID-19 related Cyber Fraud continues...
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