Daikin Aftercare Service - For total peace of mind - your comfort. our world.
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your comfort. our world.
Daikin Aftercare Service
For total peace of mind
For further information Please call 01932 879229 or email fieldservice@daikin.co.uk
A name you can trust
With more than 50 years’ experience in the design and manufacture of
heating and cooling technologies, Daikin is a market leader in heat pump
technology, renowned for quality and reliability.
Some 150,000 Daikin Altherma units have Support you can rely on
already been installed throughout Europe,
> 3 year parts & labour warranty
so no one is better placed to ensure the peak
performance of your heat pump installation > D
edicated service with rapid call-out
than Daikin’s own fully trained engineers. response times
Daikin offers a full range of after care services > Nationwide network of trained engineers
to suit your needs. From a full commissioning
> E xcellent spare parts availability from our
service, annual maintenance cover to a
European manufacturing plants
comprehensive maintenance plan, our range of
aftercare services provides complete assurance
that your Daikin Altherma installation will
continue to operate efficiently and reliably,
whatever the weather.
Daikin Aftercare Service 1
A complete
commissioning service
Daikin UK offers a complete commissioning service by fully qualified and
skilled engineers, to ensure that your new Daikin Altherma system has
been designed and installed according to the very highest standards.
This all helps to ensure that the system is working as efficiently as
possible to deliver ample heating and hot water to meet the demand
for the home.
2 Daikin Aftercare Service
What’s involved? How to book
1. Our fully skilled and qualified engineers will To arrange your commissioning visit,
check the quality of the installation and please contact our site booking department.
confirm that the system has been designed We recommend that you provide at least
and applied correctly.* 10 working days’ notice to ensure that your
required date is available.
2. They will also fine tune the operating
parameters to meet the users’ requirements Your system must be fully installed (electrically
and the demands of the specific installation. and mechanically) and ready for operation prior
to the Daikin engineer’s visit. Otherwise, the
3. Once this has been done, a full
commissioning may have to be rescheduled
commissioning report is produced for
for a later date, but the initial service visit would
your records and the system can then be
still be payable. Please provide at least 48 hours
registered for the 3 year end user warranty.
notice if you wish to cancel the commissioning.
To arrange your appointment, you will need
to provide a list of the equipment installed,
together with the full site address and contact
details. It’s easy to pay, either on account or via
* Please note that the sizing remains the responsibility of the installer a debit/credit card payment.
Book your commissioning appointment
Please contact our site booking department between 09:00-17:30 Mon-Fri (exc. bank holidays)
Email fieldservice@daikin.co.uk Tel 01932 879229 Fax 01932 879072
Daikin Aftercare Service 3
Annual
Maintenance Cover
Daikin offers Annual Maintenance Cover, an annual service by Daikin
approved engineers, to ensure that your Daikin Altherma air source heat
pump operates at optimum efficiency, while reducing the risk of any
unforeseen breakdowns.
This service fulfils the required annual Discounts on parts and servicing
maintenance requirement of the 3 year end user
As part of the annual maintenance cover,
warranty terms and conditions. This aftercare
you will also benefit from a discount on spare
package is valid for 12 months, renewable
annually, and includes: parts and a reduction in engineers’ call out
fees, should you have any call out or repair
Annual maintenance visit requirements during the period of cover.
It’s easy to pay, either on account or via a debit/
> Cleaning of heat exchangers and filters credit card payment.
> Settings check
> System pressure check
> Performance check
To arrange your Annual Maintenance Cover
Please call 01932 879229 or email fieldservice@daikin.co.uk
4 Daikin Aftercare Service
Comprehensive
Maintenance Plan
The Comprehensive Maintenance Plan provides the additional
reassurance of dedicated aftercare service, even when your
Daikin Altherma heat pump installation is out of its 3 year end user
warranty period.
For total peace of mind, the Comprehensive The Comprehensive Maintenance
Maintenance Plan covers a full annual Plan includes:
maintenance service. In the unlikely event of
> Call outs
a component failure, the full cost of any call
outs, spare parts and labour are also covered. > Spare parts & labour for repair
The Comprehensive Maintenance Plan covers > Cleaning of heat exchangers and filters
your equipment for 12 months and is renewable
> Settings check
annually. With our nationwide network of
qualified and skilled engineers, you can be sure > System pressure check
an engineer will be available in an area near you.
> Performance check
To arrange a Comprehensive Maintenance Plan
Please call 01932 879229 or email fieldservice@daikin.co.uk
Daikin Aftercare Service 5
your comfort. our world.
Visit www.eca.gov.uk/etl and type ‘Daikin’ in the quick
search box for details of the latest ECA qualifying Daikin units
Printed in the UK on FSC certified paper from sustainable sources.
Carbon
UKEPLEN12-924 / 03.12 / DesignHQ. Copyright 2012 Daikin
Balanced Paper FSC
Daikin units comply with the European regulations The present leaflet is drawn up by way of information only and
that guarantee the safety of the product. does not constitute an offer binding upon Daikin UK. Daikin UK has
compiled the content of this leaflet to the best of its knowledge.
Daikin Europe N.V. participates in the Eurovent Certification No express or implied warranty is given for the completeness,
Programme for Air Conditioners (AC), Liquid Chilling accuracy, reliability or fitness for particular purpose of its content
Packages (LCP) and Fan Coil Units (FC); the certified data of and the products and services presented therein. Specifications are
certified models are listed in the Eurovent Directory. Multi subject to change without prior notice. Daikin UK explicitly rejects
units are Eurovent certified for combinations up to 2 indoor any liability for any direct or indirect damage, in the broadest sense,
units. VRV products, Rooftops, FWB-J and FWD-units are not arising from or related to the use and/or interpretation of this leaflet.
within the scope of the Eurovent Certification Programme. All content is copyrighted by Daikin UK.
Daikin Airconditioning UK Limited The Heights Brooklands Weybridge Surrey KT13 0NY
Tel 0845 6419000 Fax 0845 6419009 www.daikin.co.uk
Scotland Northern Midlands Western North South
Region Region Region Region London London
0845 641 9330 0845 641 9340 0845 641 9370 0845 641 9320 0845 641 9360 0845 641 9355You can also read
