Delicious meals for patients and a smarter service for you - apetito Plated Meals System
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delicious meals for
patients and a smarter
service for you
apetito Plated Meals System
Welcome to our new plated meals system
helping you bring premium hospital
catering to your patients
At apetito we’re proud to introduce our new plated meals system, a flexible offering
that gives your patients an à la carte dining experience, reduces wastage and delivers
significant cost savings.
reduce wastage improve ward enhance recovery
During these times of austerity and
efficiency Food plays a key role in aiding
government spending cuts, The simple-to-operate system patient recovery, making it vital they
running an efficient service is more eliminates room for error, ensuring can receive the meal of their choice.
important than ever before. your patients receive a hot, tasty and On high turnaround wards such as
That’s why we’ve developed a new well-presented meal every time. Maternity and Admissions, patients
range of plated meals to complement Developed for acute hospital settings have often been transferred to
“We’re passionate about delivering delicious food. our multi-portion bulk system. where stays are typically around another ward before their meal
Our new plated meals system is a perfect way By storing food at ward level, the
three days, the individual portioned arrives. This means that the next
patient is offered a meal they have
to serve tasty and perfectly presented meals, service enables you to quickly
meals mean you only cook exactly
not ordered, and may go to waste as
what’s required.
every time. It means your patients can enjoy hot, regenerate meals and for your a result.
patients to order closer to meal
nutritious meals complete with an à la carte times, so they are unlikely to have
Not only does this alleviate the need The new plated meals system from
for complex menu collation and the
dining experience they’ll love.” been discharged before the meal picking and packing associated with
apetito offers the perfect solution
arrives. The result? Delicious dishes to this problem. Our dishes are
a bulk system, but it can deliver specially designed to give you
Phil Rimmer your patients will enjoy, reduced significant labour savings, while the excellent results in a minimum
Head Development Chef wastage and a leaner, more short time from order to service amount of time, so patients can
apetito cost-effective service for you. enables you to provide a flexible select their own meal.
service to your patients.
For wards such as oncology where appetites can be affected by treatment,
our plated meals can also provide an ideal, on-demand, out-of-hours mealtime
solution, so patients can order what they feel like, when they feel hungry.
our trials have shown
with the apetito plated
system, a ward of
28 patients can be fed
in just 35 minutes
Fish Pie
Smoked haddock and white fish
cooked in a white sauce, topped
with sauté potatoes, served with
mashed potato, carrots
and green beans
How the system works
introducing a new, turn mealtime on its head -
flexible meals system in five easy steps
Warm china plates for a
restaurant-style experience
Ready to serve in as
little as 5 minutes
unlike our competitors,
Unlike our competitors, whose meals Our innovative upside-down cooking we’ve sourced plates
are often served on a plastic liner,
the great benefit of our new service
method and compartmentalised PET
trays make sure each meal is that are specifically step 1
is that it enables patients to enjoy
tasty, nutritious meals on warmed
well-presented every time. All you
need to do is remove the film, turn designed to conduct Remove selected meal from freezer
china plates, just as they would at
home or in a restaurant.
over the plate and in minutes you’ll
have an attractive meal that’s ready and distribute heat
It’s not just the china plate that
to serve.
evenly for optimum step 2
creates a restaurant-style experience,
however. Every meal in our new
A plateful of flavour
The use of our china plate and
cooking results and Remove film, select your china plate
range has been created by
award-winning Head Chef,
Phil Rimmer, so your patients can
specially designed meal tray
ensures excellent presentation
maximum enjoyment and place on top of the tray
and encourages patients to eat.
expect delicious flavours whatever,
The plate has been designed to
and whenever, they order.
conduct and distribute heat evenly
for optimum cooking results.
The cooking method gently steams
step 3
Turn over the tray and plate
the vegetables, retaining great
colours and an al dente texture.
step 4
Cook using your preferred
method of regeneration
step 5
Remove the tray to reveal a perfectly
presented meal on a warmed plate
LEFT
Sausage & Mash
Two plump sausages in
onion gravy served with
mashed potato and peas
New plated meals range
your patients can choose
choose from a wide restaurant-style service
range of delicious dishes in the hospital ward
eat better, feel better
We understand that your patients are individuals, which is why
we offer a delicious range of meals to suit every taste.
A meal for every mood Meeting dietary needs
We currently offer 20 main meal As well as being nutritionally
choices and a selection of tempting balanced to aid patient recovery,
hot desserts. Our attractively our meals meet Health of the
designed à la carte menus enable Nation Guidelines, Dietitian’s Toolkit
patients to select from traditional and CQC Standards and are suitable
favourites such as Roast Beef & for many special diets. This includes
Gravy and Shepherds Pie right diabetic, gluten free, vegetarian and
through to contemporary classics like energy dense. We also offer a
Spicy Bean Casserole and Sweet & selection of Healthier Choice options.
Sour Chicken. And we’re not stopping
there either; our team is committed to
continuously finding ways to improve
and expand the range.
Printed menus with your
hospital’s branding are
“Our à la carte menu has been specially available for use on wards
designed to provide patients with
more choice. In our experience, the BELOW
ability to order closer to mealtimes All Day Breakfast
and to receive the meal of your choice Pork sausage, back bacon rasher
ensures reduced wastage and enhanced and omelette, served with baked
beans and crispy diced potatoes
rates of recovery.”
Bread & Butter Pudding
Sue Baic MSc RD Consultant Dietitian with Custard
Roast Chicken Breast with Stuffing
Served with roast potatoes,
green beans, carrots and gravy.
LEFT Our customer service
Lamb Hotpot
Tender lamb pieces in sauce
topped with sauté potatoes,
served with mashed potatoes, and
a mix of peas, swede and carrots
“I introduced the service
serving up all the support you need
across two 28-bed general
surgical wards, with impressive At apetito, we’re committed to delivering excellent customer service, without
results. The system is consistent exception. We understand that meeting patient needs and ensuring maximum
and meals look and taste fantastic. cost-efficiency is a difficult balancing act, so we do everything we can to make
With just two hostesses working your job that little bit easier. This means providing support from the outset –
together to create a streamlined service, and being there for you every step of the way.
food wastage was reduced between 8-10%,
with projected labour savings in the region
Setting up your new service Continuous support A business you can count on
of £100,000 a year in a 200 bed site. The newly and development
added flexibility of using Falcon ovens can only When you choose our plated meals When selecting a food and
improve a great system – try it for yourself!” system, we will prepare a clear plan You’re never alone with apetito. catering partner, you need to
for setting up your service and Every member of our team is know the company has the strength
supporting you and your patients. committed to offering you support required to continue satisfying your
Regeneration methods Billy Cunningham NHS Catering Strategist
You will be assigned a dedicated whenever you need it. This means requirements over the long term.
Training and Operations Manager, establishing an open relationship As a vertically integrated global
who will meet you and your staff from day one, listening to your views, leader with over ¤700 million
to explain how everything works. sharing best practice and continuously turnover worldwide and more than
providing the very best Getting you started
We want to ensure your move to
seeking to enhance your service.
If you ever need any support or help,
all you need to do is pick up the
1,200 UK staff, we pursue a philosophy
of ongoing investment to continually
grow our market share. This means
regeneration systems for your wards apetito is a smooth one. So for the
first few days, we will be on site to
monitor the service, ensuring
everything runs smoothly and
phone or drop us an email. we have the resources and resilience
to provide the services you need today,
tomorrow and for years to come.
pinpointing any further help you “We do our utmost to provide you with quality products
We appreciate the need to provide catering systems which are flexible may need. and a world-class service. And if you don’t always receive
enough to meet the needs of various ward environments. From using the regeneration the very best from us, we’ll listen to your feedback and
equipment, to achieving that perfect act quickly to make sure you’re completely satisfied.”
meal presentation, our team will
That’s why when it comes to our plated meals apetito offer a range of make sure everyone at ward level Emma Lloyd Team Leader
different regeneration options. understands the system. Customer Relations
BELOW
By partnering with several equipment suppliers we are able to provide a
Shepherds Pie
regeneration method which meets the needs of each ward – be it large
Traditional mashed potato
or small, emergency admissions or short stay.
topped pie served with
To discover the best solution for you, we suggest that you arrange a peas and carrots
meeting with a member of our Healthcare Team who will be happy to
visit your site and discuss your specific requirements. Our regeneration
options include:
National Business Award
iWave
for customer focus.
The iWave is ideal for wards with a particularly high patient turnaround
and for on-demand dining. The built-in barcode scanner and temperature Last year, apetito was awarded a National Business
probe ensure that every meal is cooked to the highest standard in just Award for Customer Focus. This was given in
5-7 minutes. recognition of our continued dedication to service,
Falcon innovation and quality. We are extremely proud of
this achievement, and believe that our new plated
The Falcon oven will enable meals to be served within one hour of
ordering. The oven, which is digitally programmed, holds up to 10 meals meals system is another step in providing our
offering a simple-to-operate catering solution which provides optimum customers with the best products and service possible.
results every time.
introducing
the new
apetito plated
meals system
experience the benefits of our
plated meals system for yourself
To see how apetito’s plated meals system can benefit you BELOW
and your patients, why not book a Taste Test? We can come Vegetable Curry
Spicy vegetable and quorn curry
to your premises to show you and your staff just how
served with yellow rice and an
delicious and enticing our food can be. onion bhaji
To book your free Taste Test or to find out more
about how our system can bring a restaurant-inspired
dining experience to your ward:
Call: 01225 756071
email: platedmeals@apetito.co.uk
visit: www.apetito.co.uk/platedmeals
www.apetito.co.uk
why choose apetito? Winning awards
year after year
Launched over 50 years ago, apetito is a global 2005
organisation that leads the way in quality The Queen’s Award for Enterprise
– Innovation
frozen food and catering solutions.
2006
Our market-leading position is a result of our PWC West of England Business of the Year
advanced catering systems, online services, 2007
accredited on site laboratories, continual FDF Community Partnership Awards
innovation, and ability to adapt to your
individual needs. We’re also proud that our hard 2008
work, commitment and continual innovation National Business Awards National
has been recognised in awards year after year. Finalists & Regional Winners –
Innovation & Corporate Social Responsibility
So, whatever your requirements, you can trust
2009
apetito to deliver the perfect blend of quality,
Franchise Marketing Awards
flavour, price and service.
Big Tick – Business in the Community, Talent Award
National Business Awards South
– Customer Focus
2010
RoSPA – Gold Award for Occupational
Health & Safety
Craft Guild of Chefs Award – Phil Rimmer,
Development Chef of the Year
Catey – Sustainable Business Award
National Business Award – Customer Focus
Food Manufacturing Excellence Awards –
Company of the Year & Food Manufacturer of the Year
2011
RoSPA – Gold Award for Occupational
Health & Safety
National Business Award Finalist – Innovation
National Business of the Year – Finalists
Front cover image: Meatballs and Pasta
This brochure provides general information about our products and services.
You should always seek further advice on any particular issue or requirement
you might have. While we make every effort to ensure the accuracy of the
information contained in this brochure, we do not accept any responsibility
for any inaccuracies or errors which might be contained in it.
apetito Ltd. Canal Road, Trowbridge, Wiltshire, BA14 8RJ
T. 01225 756071 F. 01225 777084 www.apetito.co.uk
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