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E D UC A
TIONAL
TOURS
201 8-2019
S H A R E TH
E E XPERIE
NCE BY COACH
AND AIR
WELCOME TO
E DUC ATIONAL
TOURS
2018-2019
For your next school or college trip to
Ireland, the UK or mainland Europe, we
provide unparalleled service and value
for money, plus we now offer you the
option to fly to many great destinations.
Travel with us in the knowledge that you
will have the support of Northern Ireland’s
leading coach operator.
This is YOUR tour; we are ready to listen
to your requirements, we'll take care of
everything - you enjoy a hassle-free trip!
SHARE THE EXPERIENC E!
BY C OAC H AND AIR
2 ulsterbustours.com
CONTENTS TAILOR-MADE TOURS
4 Why Book with Us
JUST FOR YOU!
Over the years, our Educational Tours team
6 Dublin
have amassed a wealth of tour options in
7 Dublin & Tayto Adventure a large number of areas for you to choose
from. From the moment you 'make that
8 Edinburgh call' you will have your own dedicated
team member who will guide you through
9 Glasgow the various options from start to finish.
10 Northumbria The areas covered and the suggested
itineraries in this brochure merely represent
11 York a selection of our most requested tours. We
would be delighted to talk to you about
12 Manchester organising a tour to any destination throughout
13 Alton Towers Theme & Water Park Ireland, the UK or mainland Europe. We offer
free planning advice, competitive prices
14 Heart of England and well maintained coaches, with superb
back-up services and of course the invaluable
15 London services of an excellent team of experienced
drivers/couriers, who take responsibility for all
16 Premiership Football travel documents and admission vouchers.
17 North Wales
WHAT YOU GET
18 Paris
• Residential trips from just two days.
19 The Somme • Superbly located group friendly
accommodation.
20 Day Tours By Train • Quality coach transport when on tour.
• Flights from your choice of airport.
21 Holiday Insurance • Itineraries with visits planned to complement
your study objectives.
22 Fair Trade Charter
• Travel any day or time of the week.
• Safety/adherence to legislation/
knowledgeable drivers.
CURRICULUM KEY
Your guide to topics covered on each Tour
Language & Literacy Learning for Life & Work
Personal Development
The World Around Us
& Mutual Understanding
Environment & Society Physical Education
ulsterbustours.com 3
WHY BOOK WITH US?
TEACHER RESOURCES
Where applicable we will provide you with downloadable links to resource information for your trip. Don’t worry if you don’t
have internet access, we will do it for you! If you would like a personal visit to the school from a member of our team to discuss
the tour, this can also be arranged at a time that suits you.
PLANNING Services Authority, including Speciality Insurance Ltd who
An educational trip is an inspirational way to build academic provide 24 hour emergency service.
confidence and social skills that can only be developed by Full details of cover, policy warranties and exclusions will be
children experiencing life away from home. Our team can forwarded with your confirmation of booking. You may, of
provide you with suitable recommendations and options course, ask for a specimen copy of the policy at any time in
covering your overall itinerary including the following: advance.
• value for money tours, covering multiple aspects of EDUCATION AUTHORITY GUIDELINES
the curriculum Ulsterbus Educational Tours, as part of Translink, will always
• exciting visits where young children can interact with conform to EU Driving Regulations as well as those guidelines
exhibits and displays as advised by the Education Authority:
• accommodation with rooms and facilities that are suitable
for children Road Service Licence To operate a bus or coach for hire
• meals and packed lunches and reward an operator must possess a valid Road Service
• suitable evening activities to keep children happy and Operator Licence. A legitimate operator should be able to
entertained provide you with a copy on request, which will give further
• a daily itinerary that carefully considers journey times detail on the size and registration of vehicles operated.
onboard the coach
Insurance Bus and coach operators must hold appropriate
RISK ASSESSMENT business insurance and possess valid insurance certificates
As an integral part of planning your tour we will be happy for all their vehicles. Legitimate operators should be able to
to supply information for your Risk Assessment Forms. All our provide you with copies on request.
coaches are fitted with seat belts and are regularly inspected.
All hotels featured in this brochure have been inspected by CompetencyTry to assure yourself of the operator’s
members of our staff, our agents, or have been used within competency, a good operator should be able to provide you
the last 12 months by local schools or colleges. with references from other customers.
We can supply you with Risk Assessments for the vast majority PSV, Motor tax & maintenance Operators will use a wide
of the attractions in this brochure or can confirm that a range of vehicles. On the day of the trip check to see that
member of staff has personally assessed the visit for suitability, a valid PSV Vehicle Licence and Vehicle Excise Licence are
leaving you to get on with the busy academic year. displayed on the windshield of the vehicle. A legitimate
operator will always provide vehicles that are clean inside
INSPECTION VISITS and outside and in a roadworthy condition i.e. good tyres, no
We encourage and can help with preliminary inspection visits, body damage etc.
especially to new destinations. Such visits help group leaders
to properly risk assess all aspects of the proposed tour in Drivers Licence Confirm with the operator that the driver holds
advance. We can of course provide relevant information on a valid PSV Driving Licence.
location, accommodation, ferries and transport if you decide
that an advance visit is not possible. Availability of seatbelts Seatbelts are a legal requirement
on buses and coaches used on organised school trips. It is
SUPERVISOR RATES recommended that only vehicles fully fitted with seatbelts are
We allow one free teacher’s place with every 10 pupils. hired and that the operator is asked to confirm this at the time
of the booking.
DfES recognises good practice as:
• one adult/10 pupils for school years 4 to 6. Access NI Confirm with the operator that they hold a valid
• one adult/15 pupils year 7 onwards. Access NI certificate and the necessary checks have been
carried out for the driver.
INSURANCE
Ulsterbus Educational Tours offers insurance under a holiday THE SAFETY OF PUPILS IS PARAMOUNT AND THE CONSEQUENCES
travel insurance scheme arranged with Towergate Chapman OF USING AN UNLICENSED OPERATOR COULD BE VERY SERIOUS
Stevens, who are authorised and regulated by the Financial FOR THE SCHOOL AND FOR INDIVIDUALS RESPONSIBLE FOR
ORGANISING EDUCATIONAL TRIPS.
4 ulsterbustours.com
TRAVEL ARRANGEMENTS
DRIVERS
Our drivers are one of our
greatest assets. They are friendly,
knowledgeable, unrivalled, caring and
fun to be with. When selecting them, we
pay particular attention to their driving
skills. They will take responsibility for
travel documents such as ferry tickets
and admission... “it’s like having an
extra teacher!”. In fact on all air tours,
for a small additional charge, you can
take an Ulsterbus guide with you who
will provide the same excellent service.
COACHES AIR TOURS FERRY CROSSINGS
Unlike other tour operators we only We can arrange for your group to fly We have an excellent relationship with
use our own vehicles and drivers, and from a range of UK and Irish airports operators and the lowest rates to the UK
you are therefore 100% assured of the and we’ll work with you to plan your and Europe, and guarantee the quality
quality of service that we provide. route at the best value possible. We can of service.
We comply strictly with all EU driving also secure your seats on any airline
regulations, paying particular attention with an initial non-refundable deposit
to drivers’ hours and we are well ahead of only £60pp to all UK or European
of seat belt legislation. On air tours we destinations.
only use coach operators who conform
to the same stringent regulations and,
where possible, are members of either
Coach Marque or the Global Passenger
Network.
ACCOMMODATION FINANCIAL SECURITY
We can offer accommodation to any standard you require, European directives place heavy financial responsibility on
from youth hostels to four-star luxury hotels. We deal directly anyone operating a tour. Ulsterbus Tours are protected not
with your chosen accommodation and can guarantee only by the financial strength of Ulsterbus/Translink but are also
your requests on issues such as special needs, meal times, members of Bonded Coach Holidays of the Confederation
room hire and room arrangements. We have included in this of Passenger Transport and are ATOL licence holders – YOUR
brochure our most popular hotels with school groups, please MONEY IS SAFE!
feel free to suggest more.
All coach tours are based on a dinner, bed, breakfast and FREE SCHOOL PICK-UPS
packed lunch basis, whereas fly tours offer the flexibility of On all coach tours our Northern Ireland wide network means
bed and breakfast only. Both of these can be altered to suit that all our school tours start and end at your school.
your needs.
We offer many other attractive features, such as luggage
For most of our tours, accommodation has been arranged on labels and savings cards, but most important of all, scrupulous
a dinner, bed, breakfast and packed lunch basis – this can be attention to detail and a state-of-the-art planning service,
altered to suit your needs. which enables you to design your own special tour.
OUR SPECIALIST TEAM
A dedicated member of our Educational Tours team will
plan your day-to-day itinerary and will pre-book city tours,
excursions, visits, meals and evening activities as well as any
other requirements your group may have. We can arrange
and organise almost everything!
www.ulsterbustours.com 5
ulsterbustours.com 5
KEY VISITS
DUBLIN
Dublin has amazing attractions
that are educational, cultural St Michan’s Church & Crypts Viking Splash Tour
www.stmichans.com www.vikingsplash.com
and fun. With a diverse range
The famous crypts, where you will Dublin’s only amphibious sightseeing
of activities, museums and encounter mummified remains dating tour offering a unique experience by
guided tours, this is an exciting back centuries. land and water.
destination with excellent
access from all over Ireland. Tayto Park Aviva Stadium
www.taytocrisps.ie www.avivastadium.ie
Enjoy a full day discovering how crisps Follow in the footsteps of your heroes
From the GAA Museum and are made and explore the American with a look behind the scenes at
Skyline at Croke Park to styled theme park. Ireland’s newest stadium.
Kilmainham Gaol, to the state
apartments of the Viceregal Dublin Zoo Croke Park & GAA Museum
Court at Dublin Castle and www.dublinzoo.ie www.crokepark.ie
Established in 1830, this is the Ireland’s largest stadium and home
go further back at the Natural
third-oldest zoo in the world. to the GAA, Croke Park houses
History Museum - any visit to the GAA museum with a vast
Dublin is always an education! Natural History Museum collection of artefacts.
www.museum.ie
Recently refurbished and dedicated
to the animals of Ireland’s past.
DUBLIN CASTLE
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
City North Hotel **** • Aquazone
DAY ONE
www.citynorthhotel.com • Blanchardstown Leisureplex
Tel: 00353 1 690 6666 • Depart school
• Dublinia
124 bed hotel situated to the north • St Michan’s Church & Crypts
• Dublin Castle
of Dublin and next to the motorway. • Croke Park or Aviva Stadium Tour
• Arrive at hotel
• Funtasia Waterpark
Newgrange Lodge • Evening activity • Kilmainham Gaol
www.newgrangelodge.com • Malahide Castle & Fry Model Railway
Tel: 00353 41 988 2478 DAY TWO • National Gallery
Multi-bedded en-suite accommodation • Dublin Zoo • National Museum of Ireland
with onsite activity packages. • Natural History Museum • National Wax Museum
• Evening activity • The Irish Emigration Museum
DAY THREE
• Viking Splash Tour
• Tayto Park
• Arrive at school
6 ulsterbustours.com
KEY VISITS
DUBLIN
ADVENTURE
Newgrange Lodge
Newgrange Lodge offers NEWGRANGE LODGE
schools the opportunity Tayto Park
www.taytocrisps.ie/park
to enjoy an ECO-cation
American style theme park with a
adventure break with a full fantastic wooden roller coaster.
range of exciting tailor-made
activity packages supervised Funtasia Waterpark
by appropriately qualified www.funtasia.ie
Featuring over 200 water gushing
staff. Newgrange can also
activities, 14 lane bowling alley,
be used to explore further roller skating rink, crazy golf and rock
afield to Dublin city and the climbing.
Cú Chulainn Coaster, Ireland’s
only wooden roller coaster at Dublin Zoo
Tayto Park. www.dublinzoo.ie
Ireland’s largest zoo has been
transformed in recent decades into a
Activities include: Archery, 28-hectare park of gardens, lakes and
Paintball Gallery, Low Ropes wonderful natural habitats for over 400
Course, Traversing Wall, animals.
Orienteering, Assault Course,
Heritage Walks, Survival
Training, Mountain Biking,
Team Building Games, Treasure
Hunts, Quiz Nights, Newgrange
Falconry, Kayaking on the
River Boyne and Horse and
Carriage rides.
ACCOMMODATION SUGGESTED SUGGESTED
Teachers and students will enjoy ITINERARY ONE ITINERARY TWO
comfortable, modern hostel
accommodation and superb DAY ONE DAY ONE
recreation space. All bedrooms are
• Arrive at Newgrange • Depart school
en-suite with under-floor heating and
cable TV. Students/children will be • Activities begin • Dublin Zoo
accommodated in multi-bedded rooms • Lunch • Newgrange activities
and leaders/teachers in single and twin • Team Building • Evening at Funtasia
rooms. • Dinner
• Quiz or DVD night DAY TWO
Groups have the option of self-catering • Newgrange activities
or full board including packed lunches, DAY TWO • Tayto Park
BBQs and evening meals. There is also a • Arrive at school
• Breakfast
private tea room available to teachers
• Activities onsite
for a well deserved break.
• Hot lunch
Groups are also welcome to avail of • Team Building
the conference/workshop room and
will have complimentary unlimited WiFi
ulsterbustours.com 7
access.
KEY VISITS
EDINBURGH
The historic city of Edinburgh IMAX Cinema and Glasgow Science Blair Drummond Safari Park
and its surrounding Centre www.blairdrummond.com
countryside offers an www.gsc.org.uk Scotland’s only African Safari Park with
Four floors of hands-on exhibits on a wide range of wild and exotic animal
immense variety of science and technology, a planetarium species.
attractions and is one of our and Scotland’s biggest IMAX Cinema.
most visited destinations for Time Capsule
school groups. Edinburgh Castle www.thetimecapsule.info
www.edinburghcastle.gov.uk Waterpark and swimming pool.
Scotland’s national icon and most
Top attractions for school
popular visitor attraction. Celtic F.C.
groups are the Castle, www.celticfc.co.uk
interactive exhibits at Our Camera Obscura Stadium tour.
Dynamic Earth, Camera www.camera-obscura.co.uk
Obscura with five floors Five floors of optical experiences Rangers F.C.
packed full of an amazing overlooking Princes Street. www.rangers.co.uk
Stadium tour.
range of optical experiences, Our Dynamic Earth
and not to mention the many www.dynamicearth.co.uk
exciting stops en-route. The A fantastic journey of discovery from the
only problem when planning beginning of time to the unknown future
a trip to Edinburgh is what to of our planet.
leave out!
CAMERA OBSCURA
ACCOMMODATION SUGGESTED ITINERARY DAY FOUR
Cairn Hotel *** DAY ONE • Celtic Park/Ibrox Stadium
www.cairnhotelbathgate.co.uk • Ferry crossing
• Depart school • Arrive at school
Tel: 01506 633366
• Ferry crossing
A traditional Scottish hotel situated
between Glasgow and Edinburgh.
• Glasgow Science Centre OTHER ATTRACTIONS
• Arrive at hotel
• Adventure Golf Island
Hotel Cladhan Falkirk *** • Amazonia
www.hotelcladhan.co.uk DAY TWO • Biggar Puppet Theatre
Tel: 0132 462 7421 • Edinburgh Castle • Butterfly & Insect World
A three-star hotel offering multibedded • Camera Obscura • Culzean Castle Deep Sea World
• Our Dynamic Earth • Edinburgh Dungeon
en-suite bedrooms in a peaceful setting
• Evening activity • Edinburgh Zoo
close to the town centre.
• Falkirk Wheel
• Guided tour of Edinburgh
DAY THREE • M&D’s - Scotland’s Theme Park
• lair Drummond Safari & Adventure • Mercat Ghost Tour
Park • Murrayfield Stadium Tour
• Time Capsule • Museum of Childhood
• National Museum of Flight
• New Lanark World
8 ulsterbustours.com • Royal Yacht Britannia
• Vikingar!
KEY VISITS
GLASGOW
Glasgow offers a much Vikingar! Rangers F.C.
cheaper option to staying www.vikingar.co.uk www.rangers.co.uk
in Edinburgh and is only an Travel back in time using the latest Stadium tour.
multimedia equipment and experience
hour’s drive away. A full day a Viking adventure. M&D’s Theme Park
in Edinburgh can include the www.scotlandsthemepark.com
castle and zoo, home to the Edinburgh Castle Scotland’s theme park - over 40 major
UK’s only giant pandas, plus www.edinburghcastle.gov.uk thrill rides and super attractions.
many more alternatives. Overlooking the city from its vantage
point on top of a volcanic rock. Time Capsule
www.thetimecapsule.info
In Glasgow there is the Edinburgh Zoo Waterpark and swimming pool.
marvellous Science Centre www.edinburghzoo.org.uk
with a hands-on Science Mall Over 1,000 wonderful animals including IMAX Cinema and Glasgow Science
and IMAX Theatre, there's also the UK’s only giant pandas and the Centre
the excitement of a stadium world’s largest chimpanzee enclosure. www.gsc.org.uk
Four floors of hands-on exhibits on
tour at Celtic Park, Ibrox or Celtic F.C. science and technology, a planetarium
Hampden Park. Just a short www.celticfc.co.uk and Scotland’s biggest IMAX Cinema.
drive away is the Time Capsule Stadium tour.
and Scotland’s Theme Park,
M&D’s.
TIME CAPSULE
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Leonardo Inn Hotel Glasgow West End *** DAY ONE • Amazonia
www.leonardohotels.co.uk • Depart school • Blair Drummond Safari Park
Tel: 0141 334 8161 • Ferry crossing • Biggar Puppet Theatre
A fashionable hotel in the west end • Vikingar! • Butterfly & Insect World
of Glasgow with 137 modern and • Arrive at hotel • Camera Obscura
comfortable en-suite bedrooms over • Culzean Castle
4 floors. DAY TWO • Deep Sea World
• Edinburgh Castle • Edinburgh Dungeon
• Edinburgh Zoo • Falkirk Wheel
Hotel Cladhan Falkirk *** • Evening activity • Hampden Park Stadium Tour
www.hotelcladhan.co.uk • Museum of Childhood
DAY THREE
Tel: 0132 462 7421 • New Lanark World
A three-star hotel offering multibedded • Celtic Park/Ibrox Stadium • Our Dynamic Earth
• M&D’s Theme Park
en-suite bedrooms in a peaceful setting • Royal Yacht Britannia
• Time Capsule
close to the town centre.
DAY FOUR
• Glasgow Science Centre
• Ferry crossing
• Arrive at school ulsterbustours.com 9
KEY VISITS
NORTHUMBRIA
Ever popular attractions Roman Army Museum Blue Reef Aquarium
include the Centre for Life, www.vindolanda.com www.bluereefaquarium.co.uk
which provides hands-on Offers a captivating insight into the Open-top tanks allow close encounters
garrisons of Hadrian’s Wall. with various sea life from sharks, seahors-
education that cannot be
esand clownfish to octopus, crabs and
replicated in the classroom, Beamish Open Air Museum lobsters.
the natural world’s Blue www.beamish.org.uk
Reef Aquarium and the 300 acres including village, farm, manor Wet ‘N Wild
adventurous Wet ‘N Wild. Go house, coal mine – set at the beginning www.wetnwild.co.uk
back in time and step into the of the 20th century. The UK’s largest waterpark.
shoes of a Roman soldier to
Centre for Life
experience life on the front www.life.org.uk
line of Emperor Hadrian’s Explore the exhibitions, watch live
formidable British frontier. To demonstrations, read about the latest
round it all off you could take science news, see shows in an interac-
tive dome theatre and enjoy special
a tour of either St James’ Park,
the Stadium of Light or go
events. BLUE REEF AQUARIUM
shopping at the Metro Centre.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Quality Hotel Boldon *** • Alnwick Castle
DAY ONE
www.hotels-sunderland.com • Arbeia Roman Fort & Museum
Tel: 0191 519 1999 • Depart school • Bede’s World
• Ferry crossing
A modern stylish hotel offering 83 en-suite • Corbridge Roman Site
• Roman Army Museum
rooms. • Hadrian’s Wall & Housesteads Fort
• Arrive at hotel
• Haven Point Leisure Pool
Ramada Encore Newcastle-Gateshead *** DAY TWO • Newcastle-upon-Tyne River Cruise
www.encorenewcastlegateshead.co.uk • Prince Bishop River Cruise
• Centre For Life
Tel: 0191 4813 600 • Beamish Open Air Museum • Segedunum Roman Fort
The hotel is located on the Gateshead • Evening activity • Souter Lighthouse and The Leas
quayside and offers 200 stylish bedrooms. • Sunderland AFC
DAY THREE
• Blue Reef Aquarium
• St James Park Stadium Tour
• Evening activity
DAY FOUR
• Metro Centre
• Ferry crossing
10 ulsterbustours.com • Arrive at schoolKEY VISITS
YORK
York still maintains its position Falconry UK Flamingo Land Theme Park
as one of the most visited www.falconrycentre.co.uk www.flamingoland.co.uk
cities in England for school Birds of Prey and Conservation Centre, This Theme Park has more than 100
with over 70 birds and 30 species. white-knuckle rides and slides. The onsite
groups. When you take part in
zoo is home for over 1,000 animals.
an authentic archaeological York Dungeon
excavation at DIG, during a www.thedungeons.com Ghost Walk
visit to the famous Jorvik Viking Put aside the textbooks and bring 2,000 A thought provoking evening of fun
Centre, you may well find real years of dark history to life with a lesson drama to capture the imagination and
objects from the city’s rich to remember! inspire the mind.
past. For something a little less
DIG Eden Camp
earthly try out the infamous www.digyork.com www.edencamp.co.uk
Ghost Walk or the Dungeon Take part in an excavation, discover Museum located in former Second
where you will receive a history artefacts from ancient civilisations and World
lesson to remember! For a day understand how archaeologists recre-
ate the past.
out of York there is Flamingo
Land Theme Park which Jorvik Viking Centre
combines rides with a zoo or www.jorvik-viking-centre.co.uk
the Eden Camp, a museum Discover the most famous and astound-
located in a former WWII ing discoveries of modern archaeology.
prisoner of war camp.
YORK BOAT
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
South Milford Hotel *** DAY ONE • Doncaster Dome
South Milford, Leeds • Depart school • Eureka Museum
www.southmilfordhotel.com • Ferry crossing • Lightwater Valley
Tel: 01977 682761 • Birds of Prey
• Magna Science Adventure Centre
Situated within its own private grounds • Arrive at hotel
• National Coal Mining Museum
the hotel boasts 97 en-suite bedrooms. • National Railway Museum
DAY TWO • North Yorkshire Moors Railway
• York Dungeon • The Deep
• DIG
• York Castle Museum
• Jorvik Viking Centre
• York Chocolate
• Evening activity
• York Minster
• Yorkshire Air Museum
DAY THREE
• Flamingo Land Theme Park
• Ghost Walk
DAY FOUR
• Eden Camp
• Ferry crossing ulsterbustours.com 11
• Arrive at schoolKEY VISITS
MANCHESTER
Manchester continues to SEA LIFE Manchester Aquarium Alton Towers
be our most popular English www.visitsealife.com www.altontowers.com
destination for schools and Prepare to be transported into an un- Unleash a torrent of fun at the UK’s most
with the opening of the SEA derwater adventure. famous Theme Park!
LIFE Manchester Aquarium
Museum of Science & Industry Old Trafford
at the Trafford Centre this www.mosi.org.uk www.manutd.com
enhances the tour even more. Explore where science met industry and A guided stadium tour and museum
Along with a football stadium the modern world began. visit.
tour, the Museum of Science
& Industry and that other very
'educational' establishment –
Alton Towers there is so much to SEA LIFE AQUARIUM
do for children of all ages.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Mercure Wigan Oak Hotel *** • BBC Tour @ MediaCityUK
DAY ONE
www.accor.com • Chester Zoo
Tel: 01942 826 888 • Depart school • Chill Factore
All rooms are en-suite and have recently • Ferry crossing • DEWA Roman Army Experience
been refurbished. • Arrive at hotel • Imperial War Museum North
• Lakes Aquarium
Novotel Manchester West *** DAY TWO • Legoland Discovery Centre
www.novotel.com • SEA LIFE Manchester Aquarium • Liverpool Football Club
Tel: 0161 619 9002 • Museum of Science & Industry • Manchester City Football Club
A hotel with a countryside feel but sitting • Evening activity • National Football Museum
on the edge of Manchester and with its • Rope Race Activity & Climbing Centre
own children’s play area. DAY THREE • World of Glass
• Alton Towers
• Evening activity
DAY FOUR
• Old Trafford
• Ferry crossing
• Arrive at school
12 ulsterbustours.comKEY VISITS
ALTON TOWERS
THEME & Alton Towers
WATER PARK www.altontowers.com
Unleash a torrent of fun at the UK’s most
famous Theme Park!
Escape to the fantabulous world Old Trafford
of Alton Towers. There’s so much www.manutd.com
going on, the fun never stops – A guided stadium tour and museum
it’s an absolute ‘Out of School’ visit.
activity!
Anfield
www.liverpoolfc.com
The WATER PARK boasts A guided stadium tour and museum
hundreds of fantastic interactive visit.
water features, from lazy rivers
and crazy cannons to the
sensational speed of the Master ALTON TOWERS
Blaster water rollercoaster. The
Caribbean lagoon offers gallons
of excitement for kids of all ages,
and is open all year round.
Finish off your trip with a visit
to a football stadium with the
“lesser” clubs now more popular
than Old Trafford and Anfield
combined!
ACCOMMODATION SUGGESTED ITINERARY
Mercure Wigan Oak Hotel *** DAY ONE
www.accor.com • Depart school
Tel: 01942 826 888 • Ferry crossing
All rooms are en-suite and have recently • Arrive at hotel
been refurbished.
DAY TWO
Novotel Manchester West ***
www.novotel.com • Full day at Alton Towers Theme Park
Tel: 0161 619 9002 or Water Park
• Trafford Centre
A hotel with a countryside feel but sitting
on the edge of Manchester and with its
DAY THREE
own children’s play area.
• Old Trafford/Anfield/Shopping
• Ferry crossing
• Arrive at school
ulsterbustours.com 13KEY VISITS
HEART OF
ENGLAND
Lakes Aquarium Drayton Manor
The Heart of England is www.lakesaquarium.co.uk www.draytonmanor.co.uk
where you will find something Follow the journey of a Lakeland river As well as white knuckle rides this is a
different for a school tour. from its source to Morecambe Bay. giant physics experiment, a diverse
business case study and a tool to
There are superb visitor Black Country Museum educate.
attractions all within a 30 www.bclm.co.uk
mile radius of the sprawling An authentic museum, dedicated to Old Trafford
conurbation of Birmingham. the heart of industrial Britain. www.manutd.com
A guided stadium tour and museum
Cadbury World visit.
Reminders of the past are
www.cadburyworld.co.uk
shown in detail with a visit to Experience the magic, making and his-
the Black Country Museum, tory of Cadbury chocolate.
with its authentically rebuilt DRAYTON MANOR
buildings offering an entirely
new experience. There is of
course everyone’s favourite
chocolate factory – Cadbury
World! Don’t forget both Alton
Towers and Drayton Manor are
within easy reach for that fun
filled day of adrenaline fuelled
rides.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Mercure Birmingham North Barons Court • Alton Towers
DAY ONE
Hotel*** • Birmingham Ghost Walk
www.baronscourt-hotel.co.uk • Depart school • Coventry Transport Museum
Tel: 01543 452020 • Ferry crossing • Heights of Abraham
All rooms are multi-bedded and en- • Lakes Aquarium • Ironbridge Gorge Museum
suite. • Arrive at hotel • National Sealife Centre
• National Space Centre
DAY TWO • RAF Museum
• Black Country Museum • Redpoint Climbing Centre
• Cadbury World • West Midlands Safari Park
• Evening activity
DAY THREE
• Full day at Drayton Manor
• Evening activity
DAY FOUR
• Old Trafford
• Ferry crossing
14 ulsterbustours.com • Arrive at schoolKEY VISITS
LONDON
London trips provide a massive
range of attractions that will London Guide South of England.
excite, inform and educate Guided coach tour of the key sites. Thorpe Park
www.thorpepark.com
your pupils. On arrival in
River Thames Cruise The nation’s Thrill Capital with over 30
London we have a guided extreme rides and attractions.
tour to highlight the main Natural History Museum
points of interest and give www.nhm.ac.uk Warner Bros Studio Tour
you a bearing on where you The ultimate dinosaur exhibition and www.wbstudiotour.co.uk
will be staying. As well as a must-see display about human kind. A fantastic behind-the-scenes look at
the Harry Potter™ film series.
cruise on the Thames we visit
Chessington World of Adventures
the Natural History Museum, www.chessington.co.uk
which is a world-class resource The biggest theme park and zoo in the
for learners, and Madame
Tussauds, with its world-famous LONDON
guests. A full day at Thorpe
Park or Chessington World of
Adventures, with rides and
zoo, rounds off an exciting six
day tour.
ACCOMMODATION SUGGESTED ITINERARY DAY SIX
Park Inn Harlow *** DAY TWO • Ferry crossing
www.parkinn.co.uk • Depart hotel • Arrive at school
Tel: 01279 829988 • Guided London tour
119 en-suite bedrooms located north • Arrive at hotel
OTHER ATTRACTIONS
• Evening free
• HMS Belfast
DAY THREE • Imperial War Museum
• Legoland
• Cruiseon Thames
• SEA LIFE London Aquarium
• NaturalHistory Museum
• London Zoo
• West End Theatre
• Madame Tussauds
DAY FOUR • National Maritime Museum
• Science Museum
• Chessington World of Adventures • The British Museum
or Thorpe Park • The London Dungeon
• Evening activity
• The London Eye
• The Tower of London
DAY FIVE
• Tower Bridge Exhibition
• Warner Bros Studio Tour
• Arrive at overnight hotel
ulsterbustours.com 15KEY VISITS
PREMIERSHIP
FOOTBALL
WEEKENDS Celtic F.C.
www.celticfc.co.uk
Manchester United
www.manutd.com
Stadium tour and match tickets. Stadium tour and match tickets.
A football match at a Scottish
Rangers F.C. Manchester City
or English Premiership club www.rangers.co.uk www.mcfc.co.uk
continues to feature strongly Stadium tour and match tickets. Stadium tour and match tickets.
in many school programmes.
Clubs from the Potteries to the Wolverhampton Wanderers Ibrox Community Complex
www.wolves.co.uk www.glasgow.gov.uk
two Glasgow giants continue
Stadium tour and match tickets Coaching session.
to welcome visits from school
groups. Everton FC Newcastle United
www.evertonfc.com www.nufc.co.uk
Pre-arranged coaching Match tickets. Stadium tour and match tickets.
sessions are available and you
Liverpool FC Huddersfield Town AFC
can even be a flag bearer as
www.liverpoolfc.tv www.htafc.com
you introduce the teams at Stadium tour and match tickets. Match tickets.
the Britannia Stadium! Finish off
your weekend with a guided
tour at one of the many
stadiums which are all within
easy reach of your hotel.
ACCOMMODATION SUGGESTED ITINERARY
DAY ONE
Quality Hotel Boldon ***
www.hotels-sunderland.com • Depart school
Tel: 0191 519 1999 • Ferry crossing
A modern stylish hotel offering • Arrive at hotel
83 en-suite rooms.
DAY TWO
Hotel Cladhan Falkirk *** • Morning coaching session
www.hotelcladhan.co.uk • Football match
Tel: 0132 462 7421 • Evening activity
Mercure Wigan Oak *** DAY THREE
www.accor.com
• Stadium tour
Tel: 01942 826 888
• Ferry crossing
• Arrive at school
16 ulsterbustours.comKEY VISITS
NORTH
WALES
Llechwedd Slate Cavern Blue Planet Aquarium
A school trip to North Wales llechwedd-slate-caverns.co.uk www.blueplanetaquarium.com
offers pupils a wonderful Underground tour into a Victorian Slate Home to over 100 living displays
Mine. including Europe’s largest collection of
opportunity to experience
sharks.
a different culture on their Ffestiniog Railway
doorstep. Essentially a rural www.festrail.co.uk DEWA Roman Army Experience
experience, where a short Narrow gauge railway running 13 miles www.dewaromanexperience.co.uk
drive takes you from coast to from Portmadog to Blaenau Ffestiniog. Experience the sights, sounds and smells
upland. of Roman Britain and enjoy a patrol with
a genuine Roman Soldier!
The selection of mines, power
stations and narrow gauge
railways in North Wales makes
this a unique tour. From trips ELECTRIC MOUNTAIN
down slate, copper or gold
mines to the top of mountains
by train, all leave a lasting
impression on school children.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
The Beaches Hotel Prestatyn *** DAY ONE • Alice in Wonderland Centre
www.thebeacheshotel.com • Depart school • Anglesey Sea Zoo
Tel: 01745 853072 • Ferry crossing • Chester Zoo
Situated on the seafront, the hotel offers • Arrive at hotel
• Electric Mountain
en-suite accommodation. • Great Orme Tramway
DAY TWO • Greenwood Centre
Beaufort Park Hotel Mold *** • Harlequin Puppet Theatre
• Llechwedd Slate Cavern
www.beaufortparkhotel.co.uk • Llanberis Lake Railway
• Ffestiniog
Railway
Tel: 01352 758646 • Pili Palas
• Evening activity
Ideally situated for both North Wales • Rhyl SeaQuarium
and Chester, the hotel offers multi- • Welsh Slate Museum
DAY THREE
bedded en-suite rooms.
• BluePlanet Aquarium
• DEWA Roman Army Experience
• Evening activity
DAY FOUR
• Shopping
• Ferry crossing
• Arrive at school ulsterbustours.com 17KEY VISITS
PARIS
The city of Paris has long been
synonymous with style and Disneyland Paris® Parc Astérix
glamour and our school trips www.disneylandparis.co.uk www.parcasterix.fr
can take you to the centre of Discover a spectacular visual feast, This typically French theme park is home to
magical dreams and rides to make you over 30 outside attractions.
this vibrant city. Paris appeals
laugh and scream.
to students of all ages making River Seine All River Hopper
it an ideal destination. There Montparnasse 56 Unlimited one day travel on the river.
is a wealth of attractions www.tourmontparnasse56.com
such as the Eiffel Tower and The only skyscraper in Paris where you The Louvre
can see up to 40km away on a clear www.louvre.fr
The Louvre as well as being
day from the 56th floor observation The most famous museum in the world
home to two of Europe’s deck. and home to some of the finest collections
most popular theme parks; of antiquities, sculpture and art.
Disneyland® Paris and Parc
Astérix, both of which are
perfect for enhancing class
ARC DE TRIOMPHE
interaction and making this
an exceptional tour.
ACCOMMODATION SUGGESTED ITINERARY DAY FOUR
Kyriad Hotels *** DAY ONE • River Seine All River Hopper
www.kyriad.com • The Louvre
• Depart school • Overnight sailing to Hull
A selection of hotels in the Paris area
• Ferry crossing to Scotland (Dinner, breakfast and cabins
catering for school groups. All rooms are • Overnight sailing to Zeebrugge provided)
en-suite and are normally twins or triples. (Dinner, breakfast and cabins
provided)
Dinner is not provided as schools prefer DAY FIVE
the flexibility of eating out but this can
DAY TWO • Ferry crossing from Scotland
be arranged if required.
• Arrive at school
• Guided city tour
P&O Ferries • Montparnasse 56
www.poferries.com OTHER ATTRACTIONS
Overnight ferry between Hull and DAY THREE • Aquaboulevard
Zeebrugge offering 4-berth en-suite • Centre Pompidou
• Full day at Disneyland Paris or Parc
cabins. Breakfast and dinner included. • Cité des Sciences
Astérix
• Eiffel Tower
• Guided city tour
• Stade de France
• Palace of Versailles
18 ulsterbustours.com • Musee D’Orsay
• Musee RodinKEY VISITS
THE SOMME
There is no better way to
commemorate the tragic Tyne Cot Cemetery Vimy Ridge and Tunnels
events of WWI than to take www. firstworldwar.com www.vac-acc.gc.ca
The world’s largest British war cemetery Canadian Memorial to the north of
pupils on a school trip to the
with 11,908 graves registered. Arras with reconstructed front lines.
areas where they took place.
Here they can really develop Memorial Museum Passchendaele Thiepval Ulster Memorial Tower
their understanding of the www. passchendaele.be www.firstworldwar.com
events and the sacrifices An international symbol of senseless Commemorates the men of the 36th
made. Of course there is time military violence in its most cruel form. (Ulster) Division who fell on the Somme
in 1916.
for everyone to relax with a Sanctuary Wood
visit to either Disneyland Paris www. firstworldwar.com In Flanders Fields Museum
or Parc Astérix, both of which Today considered by many to offer www.inflandersfields.be
cater for children of all ages. the finest preserved trenches on the Here the emphasis is placed on
Western Front. the experiences of people who
participated in the war.
Menin Gate
The Last Post Ceremony is held here
every night at 8pm.
THE SOMME
ACCOMMODATION SUGGESTED ITINERARY DAY FOUR
Hotel Altia *** • Full day at Disneyland Paris or Parc
DAY ONE
www.altia-hotels.com Astérix
Neuville en Ferrain, France • Depart school • Kyriad Hotel Paris (1 night)
Tel: 00 333 2028 8800 • Ferry crossing to Scotland
All 108 rooms are en-suite and are • Overnight sailing to Zeebrugge DAY FIVE
usually twins or triples. (Dinner, breakfast and cabins
• Free time in Paris
provided)
• Overnight sailing to Hull
Kyriad Hotels *** (Dinner, breakfast and cabins
www.kyriad.com DAY TWO
provided)
A selection of hotels in the Paris area • Tyne Cot Cemetery
catering for school groups. All rooms are • Memorial Museum Passchendaele DAY SIX
en-suite and are normally twins or triples. • Sanctuary Wood
• Ferry crossing from Scotland
• Menin Gate (Last Post)
P&O Ferries • Arrive at school
• Altia Hotel (2 nights)
www.poferries.com
Overnight ferry between Hull and DAY THREE
Zeebrugge offering 4-berth en-suite
• Vimy Ridge & Tunnels
cabins. Breakfast and dinner included.
• Thiepval Ulster Memorial Tower
• In Flanders Fields Museum ulsterbustours.com 19ENJOY A DAY OUT BY TRAIN!
Travel from your local station and enjoy great value discounts
Destinations include Portush/Cultra/Belfast/Dublin, plus many more
We can also arrange your entry ticket to many fantastic visitor attractions
Call the Translink Travel Centre today for a no obligation quotation
028 9033 7004 (option 3)
www.translink.co.uk
ULSTER FOLK AND ULSTER MUSEUM
PORTRUSH
TRANSPORT BELFAST
WHITEHEAD MUSSENDEN DUBLIN
© Northern Ireland Tourist Board
20 ulsterbustours.comHoliday Insurance
COACH HOLIDAY TRAVEL INSURANCE 2018 For holidays over 3 days Loss of Deposit declare your pre-existing medical conditions
(Amended version - effective for tours Excess £10.00 each and every loss. For when required. Failure to disclose may result
departing from 1st January 2018) holidays over 3 days and holiday cost up to in any claim being declined.
£300 Excess £35.00 increased to £50.00 for
A Special Holiday Travel Insurance Scheme holidays £300 and over each and every loss SPORTS / HAZARDOUS ACTIVITIES
is available for all passengers travelling on for Cancellation, Curtailment and Holiday If you intend to take part in any sports or
our holidays which is arranged with ETI - Abandonment. hazardous activities not included in your
International Travel Protection (ERV) - the holiday itinerary please call the tour operator
UK branch of EuropäischeReiseverscherung Medical and Other Expenses Excess £25.00 with whom you have booked your trip. They
AG) who are licensed by the for holidays up to £300 increased to £50.00 will contact Towergate on your behalf to
BundesanstaltfürFinanzdienstleistungsaufsicht for holidays £300 and over Personal Property confirm whether the policy can be extended
(BAFIN - www.bafin.de) and approved by and Money excess £25.00 each and every to cover your planned activity or activities.
the Financial Conduct Authority (FCA - www. incident per Insured Person. Additional terms and premium may apply.
fca.org.uk) to undertake insurance business
in the UK. SIGNIFICANT EXCLUSIONS MAIN EXCLUSIONS
RESIDENCY In addition to the above the policy also
Should you wish to take advantage of our If you or anyone else named on this policy contains the following main exclusions:
Coach Holiday Travel Insurance please has not been a resident in the UK for the past • Any existing medical conditions unless
include the appropriate premium when 6-months this policy cannot cover you. they have been declared to (where
booking your holiday. appropriate) and accepted by the
PRE-EXISTING MEDICAL CONDITIONS insurer.
DEMANDS AND NEEDS If you are travelling to destinations detailed • Your participation in any organised sports,
This insurance policy will suit the Demands in your policy document which do not winter sports or dangerous activities
and Needs of an individual, or group(where require you to inform the Insurer of any pre- unless they have been declared to and
applicable) who have no excluded pre- existing medical conditions, then you need accepted by the Insurer.
existing medical conditions, are travelling to consider your answers to the following • Suicide or the wilful exposure to
in countries included within the policy questions: exceptional personal risk.
terms and who wish to insure themselves • Stress, anxiety or depression unless it has
against unforeseen events detailed in the • Will you or anyone else be travelling been diagnosed as such by a consultant
cover section below. Subject to the terms, against the advice of your GP or the or expert in that field.
conditions and maximum specified claim carrier, their handling agents or any other • Travel against the advice of the carrier,
limits. public transport provider? any other public transport provider,
• Have you or anyone else been given a the Foreign Office or the World Health
IMPORTANT terminal prognosis? Organisation.
We will not provide you with advice about • Will you or anyone else be on a waiting • Motorcycle travel during the insured trip
the suitability of this product for your list, awaiting the results of tests or be where the engine size exceeds 125cc.
individual needs but will be happy to provide aware of any surgery being required? • Any manual work or hazardous
you with factual information. • Are you suffering from stress, anxiety or occupation undertaken during the
depression unless it has been investigated insured trip.
We summarise below the details of the and diagnosed as such by a specialist in • The bankruptcy / liquidation of the tour
insurance cover provided which also the relevant field? operator, travel agent or transportation
includes SPECIALTY GROUP - 24-hour company with whom you have booked
emergency service. The following is a brief Please note if you have answered Yes to your trip.
summary of the cover available. Full details any of these questions the policy will not
of Cover, Policy Warranties and Exclusions cover claims as a result of the condition or Examples of these and other conditions
will be forwarded with your confirmation conditions causing your Yes answer(s). You and restrictions and what to do if you are
of booking. In any event you may ask for a do however have the option to still take out unsure about any aspect of an exclusion are
specimen copy of the Policy Wording before this policy on the understanding that it will contained within your policy information. If
booking should you wish to examine this in not cover these condition(s). If the policy after purchasing a policy should you find it
advance. does require you to declare your pre-existing does not meet your requirements you have
medical conditions then you will need to call 14 days from the date of issue, or prior to
POLICY EXCESSES Towergate on 0344 8921698. Upon receiving travel (whichever is sooner) to cancel the
Cancellation, Curtailment, Holiday your declaration Towergate may, on behalf policy.
Abandonment and Loss of Deposit for of the Insurer, offer to cover these for an
holidays up to and including 3 days NIL. additional premium. It is your responsibility to INSURANCE PREMIUMS - IPT Included
Trip Duration UK & ROI Europe
COVER SUM INSURED UP TO 1-3 days £13
4-7 days £16 £26
Cancellation £3,500
8+ days £21 £33
Missed Departure/Travel Delay £600/£3,500
CLAIMS
Personal Accident £15,000
Telephone Towergate on 0344 892 1697
Medical and other Expenses including Curtail- £2,000,000 for a claim form (office hours).
ment
Medical Inconvenience Benefit £500 (£15 per 24 hours) Ulsterbus Limited trading as Ulsterbus Tours
is an appointed representative of ITC
Personal Property/Loss of Passport £1,500/£250
Compliance Limited which is authorised and
Personal Liability £2,000,000 regulated by the Financial Conduct Authority
(their registration number is 313486) and
Delayed Baggage £100
which is permitted to advise on and arrange
Legal Expenses £25,000 general insurance contracts.
14 Day Refund Insurance Premium
Full policy document will be forwarded at
time of booking and you will have 14 days to
Ulsterbus Tours
cancel from this date.
(ATOL 10596),
are the principal provider, ulsterbustours.com 21
on these air tours.FAIR TRADE CHARTER
1. Why should I read this page? On air tours full deposits are non-refundable date.
This is very important. This Charter along with and with some airlines the full outstanding A significant change includes a change in
the Important Tour Information forms the amount is still payable. departure date or return time of more than
basis of a legally binding contract between 12 hours, a change of location, or reducing
you (as the person making the booking), Some changes are so significant that we the quality of your main hotel (excluding
anyone else in your party and us. will treat them as cancellations and you single overnight hotels on touring tours where
must pay the cancellation charges set out the quality of the hotel is comparable) or
When you make this booking as the lead in paragraph 9. Significant changes include a change of tour itinerary which involves a
name you confirm that you have authority transfer to a different tour or departure date destination being completely eliminated
to accept and do accept on behalf of your within the balance due date period or a from the
party, the terms of these booking conditions. change in the number of people travelling. revised itinerary.
The contract is made subject to the terms 6. How can I cancel my tour? In the event of a significant change you may
of these booking conditions which are You can cancel at any time provided that decide to:
governed by the law of Northern Ireland. the cancellation is made in writing by the (a) continue with the tour as amended or
person who signed the booking form and (b) accept an alternative tour which we
Please ensure that you take a few through this office. may offer to you or
moments to study them as they set out (c) cancel your booking.
what responsibility we each have under You will have to pay cancellation charges
the contract. Reading it now may help you set out in the scale below to cover our If you choose (a) or (b) we will pay you
avoid problems later. administration costs and estimated loss compensation on the scale below. If you
resulting from the cancellation. choose (c) we will refund all monies paid by
2. How and when do I make this contract you plus compensation on the scale below.
with you? If you are insured against cancellation you No other claims for compensation or
You can make a contract in a number of may be able to recover the charges from expenses will be considered.
ways. You can call into our office, write to us, your insurers.
phone or email. When we have notified you of the changes
Your cancellation will take effect from and options available you must tell us of
Whichever way you contact us the contract the date upon when we receive written your decision as soon as possible and within
between us is made when your booking confirmation of your cancellation. You any timescale we may need to set bearing
is entered on our booking system and a must also immediately return any tickets or in mind the need to safeguard the tour
booking reference number is produced. vouchers which you have received at that arrangements of other customers.
At that moment the contract between us time.
begins. 9. Scale of compensation
You should be aware that any reduction in We will pay you compensation for significant
We will send you a confirmation booking the number of people occupying a room changes made by us on the following scale:
within two weeks. Please check it carefully to may increase the charges for the remaining
ensure all the details are correct. passengers as supplements may be added Period before Compensation
for the low occupancy of rooms. departure within per person
3. How is my holiday money protected? which significant
Ulsterbus is a household name in Northern 7. Scale of cancellation charges change is notified
Ireland, a name associated with reliability to you or your
and security. It is now one of the very Period before Cancellation travel agent
few government owned bus and coach departure within charge as %
More than 42 days Nil
companies in the UK. Our ownership provides which written notice of tour price
you with the peace of mind to know that of cancellation 42 - 29 days £10.00
your money is received 28 - 15 days £15.00
is safe and secure. More than 42 days Deposit only 14 - 8 days £20.00
In addition, Ulsterbus Tours are now members
42 – 1 days 100% 7 - 0 days £25.00
of the Confederation of Passenger Transport Departure date and 100%
and ATOL, and adhere strictly to the after 10. Are there other reasons why you will
requirements of the EU on package tours. cancel a tour?
On air tours deposits are non-refundable A tour may be changed or cancelled
4. Can you change the price of my tour after and you may still be responsible for any by reason of unusual and unforeseen
you have issued the booking confirmation? outstanding amount the airlines may levy. circumstances beyond our control the
The price of your tour is based on the consequences of which could not have
numbers travelling and is therefore only 8. What happens if you change my tour? been avoided even if all due care had been
guaranteed against this. The arrangements for your tour have usually exercised. These circumstances include
been made months in advance. Sometimes but are not limited to war, or the threat of
5. Can I change my tour arrangements? changes are unavoidable and we reserve war, riot, civil strife, terrorist activity, industrial
After we have issued our booking the right to make them. Most of these disputes, fire, quarantine, epidemic or health
confirmation we will do our best to changes are likely to be minor but where risks, natural or nuclear disasters, port and
accommodate any changes you may wish they are significant we will notify you as soon terminal closures and adverse weather
to make but we cannot guarantee to do so. as reasonably possible before your departure conditions.
22 ulsterbustours.comand the supplier. Some of these conditions When travelling on a ferry or transport
If we do cancel your tour at any time we may limit or remove the relevant transport provided by any other courier, the Conditions
are only liable for any monies which you provider’s or other supplier’s liability to you. of Carriage of that carrier apply and
have paid to us at the time of cancellation You can get copies of such conditions from are subject to any applicable National
and the compensation payments set out in our offices, or the offices of the relevant Conditions or International Conventions
paragraph 11 above. supplier. which may limit or exclude liability. The
Public Service Vehicle (Conduct of Drivers,
11. What is the extent of your liability? Please remember that some amenities Conductors and Passengers) Regulations
We accept responsibility if you or any (e.g. hotel lifts, swimming pools, etc) 1990 as amended apply to all coaches
member of your party is killed or injured as a require servicing and cleaning and may throughout any tour in the UK.
result of an activity forming part of your tour not therefore be available at all times.
arrangements which you booked with us Some services may be affected by 14. Do I need a passport or travel
before your departure; or if any part of your weather conditions and their availability documents?
tour arrangements, booked with us in the UK, is entirely at the discretion of the provider You are responsible for ensuring that you
is not as described in the brochure or not of a of the service. Entertainment (particularly have the correct travel documents. We
reasonable standard; if the failure in your tour live entertainment) provided by hotels is cannot be held liable for any loss or expense
arrangements or any death or personal injury frequently subject to demand and its nature suffered by you or any member of your party
is due to any fault on our part or that of our and/or frequency may be varied if there because of an incorrect passport. It is highly
agents or suppliers whilst acting in the course is lack of demand or insufficient numbers recommended that Photo ID is carried by all
of their employment. staying in the hotel. passengers on all tours.
We do not accept responsibility if the failure, Some excursion itineraries include the use 15. Do I need to take out travel insurance?
death or personal injury is not caused by any of ferries and other forms of transport which All tours include insurance in the price.
fault of ours or of our agents or suppliers or is can be affected by inclement weather, and
caused by you or someone not connected may have to be cancelled or arrangements 16. What assistance will you give me if things
with your tour arrangements; or if the failure, changed. Whenever possible a suitable go wrong when it is not your fault?
death or personal injury is due to unusual or alternative excursion will be offered. If you, or any member of your party, suffer
unforeseen circumstances which, even with death, illness or injury whilst overseas arising
all due care, we, or our agents or suppliers, The published running times of services are out of any activity which does not form part
could not have anticipated or avoided. estimates only and we will not be liable for of your package travel arrangements or an
any loss (however caused) arising from delay excursion arranged through us in the UK, we
For claims which do not involve personal or failure to operate services in accordance shall at our discretion, offer advice, guidance
injury, illness or death, the most we will have with published timings. and assistance. Where legal action is
to pay if we are liable to you is twice the contemplated and you want our assistance,
price the person affected paid for their 12. What do I need to do if I have to you must obtain our written consent prior
tour (not including insurance premiums and complain? to commencement of proceedings.
amendment charges). We will only have If you have a complaint during your tour you Our consent will be given subject to you
to pay this maximum amount if everything should tell the driver / courier / representative undertaking to assign any costs, and benefits
has gone wrong and you have received no at the earliest opportunity so that they can received under any relevant insurance
benefit from your tour. do their utmost to resolve the problem policy to ourselves. We limit the cost of our
immediately. assistance to you and any member of your
If you or any member of your party is killed, party to £5,000.00 per party.
injured or becomes ill as a result of transport If they are unable to resolve the matter to
by ship, train or coach, any liability which we your satisfaction you must notify us in writing 17. Passengers with health considerations/
may have to pay compensation is limited within 28 days after the end of the tour. disabilities
in line with the Athens Convention (applies Please address your letter to The Manager, Our tours may not be suitable for people with
to transport by ship), the Berne Convention Ulsterbus Tours, The Travel Centre, Europa certain disabilities or medical conditions. If
(applies to transport by rail), the Warsaw Buscentre, Belfast, BT12 5AH and give the you have a disability, coaches/other forms
Convention (applies to travel by air) and the tour title and departure date. of transport can be difficult to get on and off
Geneva Convention (applies to transport by and some of our hotels do not offer ground/
road). You can get copies of the relevant If you do not tell us at the earliest lower floor accommodation or lifts/easy
conventions which may limit or remove opportunity about a problem giving rise to access. We always endeavour to assist if we
the carrier’s liability to you and the amount your complaint we cannot take steps to reasonably can where additional equipment
which the carrier has to pay to you. investigate and needs to be transported in relation to a
rectify it. disability or medical problem.
If we make any payment to you or any
member of your party for death, personal In deciding how to respond to your
injury or illness, you will be asked to assign complaint we will take into account the date
to us or our insurers the rights you may upon which you first drew the problem to our
have to take action against the person or attention or that of our representative.
organisation responsible for causing the
death, personal injury or illness. 13. Conditions of carriage
When you are travelling on an Ulsterbus
Our suppliers (such as accommodation or Coach you are carried under the Ulsterbus
transport providers) have their own booking Limited Conditions of Carriage a copy of
conditions or conditions or carriage, and which can be provided to you on request.
these conditions are binding between you
ulsterbustours.com 23You can also read
