TOURS EDUCATION 2019-2020
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2019-2020 EDUCATION TOURS SHARE THE EXPERIENCE BY COACH AND AIR
WELCOME TO
SHARE THE EXPERIENCE
For your next school or college trip to Ireland, the UK
or mainland Europe, we provide unparalleled service
EDUCATION and value for money, plus we now offer you the option
to fly to many great destinations. Travel with us in the
TOURS
knowledge that you will have the support of Northern
Ireland’s leading coach operator.
This is YOUR tour; we are ready to listen to your
requirements, we'll take care of everything - you enjoy
a hassle-free trip!
TAILOR-MADE TOURS WHAT YOU GET
JUST FOR YOU! • Residential trips from just two days.
• Superbly located group friendly accommodation.
Over the years, our Educational • Quality coach transport when on tour.
Tours team have amassed • Flights from your choice of airport.
a wealth of tour options in • Itineraries with visits planned to complement your study
a large number of areas for objectives.
you to choose from. From • Travel any day or time of the week.
the moment you 'make that • Safety/adherence to legislation/knowledgeable drivers.
call' you will have your own
dedicated team member who
will guide you through the various
options from start to finish.
The areas covered and the
suggested itineraries in this
brochure merely represent a
selection of our most requested
tours. We would be delighted
to talk to you about organising
a tour to any destination
throughout Ireland, the UK or
mainland Europe. We offer free
planning advice, competitive
prices and well maintained
coaches, with superb back-
up services and of course the
invaluable services of an excellent
team of experienced drivers/
couriers, who take responsibility
for all travel documents
and admission vouchers.
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CONTENTS
4 Why Book with Us
6 Dublin
7 Dublin & Tayto Adventure
8 Edinburgh
9 Glasgow
10 Northumbria
11 York
12 Manchester
13 Alton Towers Theme & Water Park
14 Heart of England
15 London
16 Premiership Football
17 North Wales
18 Paris
19 The Somme
20 Day Tours By Train
21 Holiday Insurance
22 Fair Trade Charter
CURRICULUM KEY
Your guide to topics covered on each Tour
Language The World Environment Learning Personal Physical
& Literacy Around Us & Society for Life & Development Education
Work & Mutual
Understanding
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WHY BOOK WITH US?
TEACHER RESOURCES
Where applicable we will provide you with downloadable links to resource information for your trip. Don’t worry if you don’t
have internet access, we will do it for you! If you would like a personal visit to the school from a member of our team to discuss
the tour, this can also be arranged at a time that suits you.
PLANNING Services Authority, including Speciality Insurance Ltd who
An educational trip is an inspirational way to build academic provide 24 hour emergency service.
confidence and social skills that can only be developed by Full details of cover, policy warranties and exclusions will be
children experiencing life away from home. Our team can forwarded with your confirmation of booking. You may, of
provide you with suitable recommendations and options course, ask for a specimen copy of the policy at any time in
covering your overall itinerary including the following: advance.
• value for money tours, covering multiple aspects of EDUCATION AUTHORITY GUIDELINES
the curriculum Ulsterbus Educational Tours, as part of Translink, will always
• exciting visits where young children can interact with conform to EU Driving Regulations as well as those guidelines
exhibits and displays as advised by the Education Authority:
• accommodation with rooms and facilities that are suitable
for children Road Service Licence To operate a bus or coach for hire and
• meals and packed lunches reward an operator must possess a valid Road Service
• suitable evening activities to keep children happy and Operator Licence. A legitimate operator should be able to
entertained provide you with a copy on request, which will give further
• a daily itinerary that carefully considers journey times detail on the size and registration of vehicles operated.
onboard the coach
Insurance Bus and coach operators must hold appropriate
RISK ASSESSMENT business insurance and possess valid insurance certificates
As an integral part of planning your tour we will be happy for all their vehicles. Legitimate operators should be able to
to supply information for your Risk Assessment Forms. All our provide you with copies on request.
coaches are fitted with seat belts and are regularly inspected.
All hotels featured in this brochure have been inspected by CompetencyTry to assure yourself of the operator’s competency,
members of our staff, our agents, or have been used within a good operator should be able to provide you with
the last 12 months by local schools or colleges. references from other customers.
We can supply you with Risk Assessments for the vast majority PSV, Motor tax & maintenance Operators will use a wide range of
of the attractions in this brochure or can confirm that a vehicles. On the day of the trip check to see that a valid PSV
member of staff has personally assessed the visit for suitability, Vehicle Licence and Vehicle Excise Licence are displayed
leaving you to get on with the busy academic year. on the windshield of the vehicle. A legitimate operator will
always provide vehicles that are clean inside and outside and
INSPECTION VISITS in a roadworthy condition i.e. good tyres, no body damage
We encourage and can help with preliminary inspection visits, etc.
especially to new destinations. Such visits help group leaders
to properly risk assess all aspects of the proposed tour in Drivers Licence Confirm with the operator that the driver holds
advance. We can of course provide relevant information on a valid PSV Driving Licence.
location, accommodation, ferries and transport if you decide
that an advance visit is not possible. Availability of seatbelts Seatbelts are a legal requirement on
buses and coaches used on organised school trips. It is
SUPERVISOR RATES recommended that only vehicles fully fitted with seatbelts are
We allow one free teacher’s place with every 10 pupils. hired and that the operator is asked to confirm this at the time
of the booking.
DfES recognises good practice as:
• one adult/10 pupils for school years 4 to 6. Access NI Confirm with the operator that they hold a valid
• one adult/15 pupils year 7 onwards. Access NI certificate and the necessary checks have been
carried out for the driver.
INSURANCE
Ulsterbus Educational Tours offers insurance under a holiday THE SAFETY OF PUPILS IS PARAMOUNT AND THE CONSEQUENCES OF USING AN
travel insurance scheme arranged with Towergate Chapman UNLICENSED OPERATOR COULD BE VERY SERIOUS FOR THE SCHOOL AND FOR
Stevens, who are authorised and regulated by the Financial INDIVIDUALS RESPONSIBLE FOR ORGANISING EDUCATIONAL TRIPS.
4 ulsterbustours.com
TRAVEL ARRANGEMENTS
DRIVERS
Our drivers are one of our
greatest assets. They are friendly,
knowledgeable, unrivalled, caring and
fun to be with. When selecting them, we
pay particular attention to their driving
skills. They will take responsibility for
travel documents such as ferry tickets
and admission... “it’s like having an
extra teacher!”. In fact on all air tours,
for a small additional charge, you can
take an Ulsterbus guide with you who
will provide the same excellent service.
COACHES AIR TOURS FERRY CROSSINGS
Unlike other tour operators we only We can arrange for your group to fly We have an excellent relationship with
use our own vehicles and drivers, and from a range of UK and Irish airports operators and the lowest rates to the UK
you are therefore 100% assured of the and we’ll work with you to plan your and Europe, and guarantee the quality
quality of service that we provide. route at the best value possible. We can of service.
We comply strictly with all EU driving also secure your seats on any airline
regulations, paying particular attention with an initial non-refundable deposit
to drivers’ hours and we are well ahead of only £60pp to all UK or European
of seat belt legislation. On air tours we destinations.
only use coach operators who conform
to the same stringent regulations and,
where possible, are members of either
Coach Marque or the Global Passenger
Network.
ACCOMMODATION FINANCIAL SECURITY
We can offer accommodation to any standard you require, European directives place heavy financial responsibility on
from youth hostels to four-star luxury hotels. We deal directly anyone operating a tour. Ulsterbus Tours are protected not
with your chosen accommodation and can guarantee only by the financial strength of Ulsterbus/Translink but are also
your requests on issues such as special needs, meal times, members of Bonded Coach Holidays of the Confederation
room hire and room arrangements. We have included in this of Passenger Transport and are ATOL licence holders – YOUR
brochure our most popular hotels with school groups, please MONEY IS SAFE!
feel free to suggest more.
All coach tours are based on a dinner, bed, breakfast and FREE SCHOOL PICK-UPS
packed lunch basis, whereas fly tours offer the flexibility of On all coach tours our Northern Ireland wide network means
bed and breakfast only. Both of these can be altered to suit that all our school tours start and end at your school.
your needs.
We offer many other attractive features, such as luggage
For most of our tours, accommodation has been arranged on labels and savings cards, but most important of all, scrupulous
a dinner, bed, breakfast and packed lunch basis – this can be attention to detail and a state-of-the-art planning service,
altered to suit your needs. which enables you to design your own special tour.
OUR SPECIALIST TEAM
A dedicated member of our Educational Tours team will
plan your day-to-day itinerary and will pre-book city tours,
excursions, visits, meals and evening activities as well as any
other requirements your group may have. We can arrange
and organise almost everything!
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DUBLIN CURRICULUM KEY
MAIN ATTRACTIONS:
St Michan’s Church & Crypts Viking Splash Tour
Dublin has amazing www.stmichans.com www.vikingsplash.com
attractions that are The famous crypts, where you will Dublin’s only amphibious sightseeing
educational, cultural and encounter mummified remains dating tour offering a unique experience by
fun. With a diverse range back centuries. land and water.
of activities, museums and
guided tours, this is an exciting Tayto Park Aviva Stadium
destination with excellent www.taytocrisps.ie www.avivastadium.ie
access from all over Ireland. Enjoy a full day discovering how crisps Follow in the footsteps of your heroes
are made and explore the American with a look behind the scenes at
From the GAA Museum and styled theme park. Ireland’s newest stadium.
Skyline at Croke Park to
Kilmainham Gaol, to the state Dublin Zoo Croke Park & GAA Museum
apartments of the Viceregal www.dublinzoo.ie www.crokepark.ie
Court at Dublin Castle and Established in 1830, this is the Ireland’s largest stadium and home
go further back at the Natural third-oldest zoo in the world. to the GAA, Croke Park houses
History Museum - any visit to the GAA museum with a vast
Dublin is always an education! Natural History Museum collection of artefacts.
www.museum.ie
Recently refurbished and dedicated
to the animals of Ireland’s past.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
City North Hotel **** DAY ONE • Aquazone
www.citynorthhotel.com • Blanchardstown Leisureplex
Tel: 00353 1 690 6666 • Depart school
• Dublinia
124 bed hotel situated to the north • St Michan’s Church & Crypts
• Dublin Castle
of Dublin and next to the motorway. • Croke Park or Aviva Stadium Tour
• Arrive at hotel
• Funtasia Waterpark
Newgrange Lodge • Evening activity • Kilmainham Gaol
www.newgrangelodge.com • Malahide Castle & Fry Model Railway
DAY TWO National Gallery
Tel: 00353 41 988 2478 •
Multi-bedded en-suite accommodation • Dublin Zoo • National Museum of Ireland
with onsite activity packages. • Natural History Museum • National Wax Museum
• Evening activity • The Irish Emigration Museum
DAY THREE
• Viking Splash Tour
• Tayto Park
• Arrive at school
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DUBLIN & TAYTO ADVENTURE CURRICULUM KEY
MAIN ATTRACTIONS
Newgrange Lodge
Newgrange Lodge offers
schools the opportunity
Tayto Park
to enjoy an ECO-cation
www.taytocrisps.ie/park
adventure break with a full
American style theme park with a
range of exciting tailor-made
activity packages supervised fantastic wooden roller coaster.
by appropriately qualified
staff. Newgrange can also Funtasia Waterpark
be used to explore further www.funtasia.ie
afield to Dublin city and the Featuring over 200 water gushing
Cú Chulainn Coaster, Ireland’s activities, 14 lane bowling alley,
only wooden roller coaster at roller skating rink, crazy golf and rock
Tayto Park. climbing.
Activities include: Archery, Dublin Zoo
Paintball Gallery, Low www.dublinzoo.ie
Ropes Course, Traversing Ireland’s largest zoo has been
Wall, Orienteering, Assault transformed in recent decades into a
Course, Heritage Walks, 28-hectare park of gardens, lakes and
Survival Training, Mountain wonderful natural habitats for over 400
Biking, Team Building Games, animals.
Treasure Hunts, Quiz Nights,
Newgrange Falconry,
Kayaking on the River Boyne
and Horse and Carriage rides.
ACCOMMODATION SUGGESTED SUGGESTED
Teachers and students will enjoy ITINERARY ONE ITINERARY TWO
comfortable, modern hostel
accommodation and superb DAY ONE DAY ONE
recreation space. All bedrooms are
• Arrive at Newgrange • Depart school
en-suite with under-floor heating and
cable TV. Students/children will be • Activities begin • Dublin Zoo
accommodated in multi-bedded rooms • Lunch • Newgrange activities
and leaders/teachers in single and twin • Team Building • Evening at Funtasia
rooms. • Dinner
• Quiz or DVD night DAY TWO
Groups have the option of self-catering • Newgrange activities
or full board including packed lunches, DAY TWO • Tayto Park
BBQs and evening meals. There is also a • Arrive at school
• Breakfast
private tea room available to teachers
• Activities onsite
for a well deserved break.
• Hot lunch
Groups are also welcome to avail of • Team Building
the conference/workshop room and
will have complimentary unlimited WiFi
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access.
EDINBURGH CURRICULUM KEY
MAIN ATTRACTIONS
IMAX Cinema and Glasgow Science Centre www.blairdrummond.com
www.gsc.org.uk Scotland’s only African Safari Park with
The historic city of Edinburgh
Four floors of hands-on exhibits on a wide range of wild and exotic animal
and its surrounding science and technology, a planetarium species.
countryside offers an and Scotland’s biggest IMAX Cinema.
immense variety of attractions Time Capsule
and is one of our most visited Edinburgh Castle www.thetimecapsule.info
destinations for school groups. www.edinburghcastle.gov.uk Waterpark and swimming pool.
Scotland’s national icon and most
popular visitor attraction. Celtic F.C.
Top attractions for school www.celticfc.co.uk
groups are the Castle, Camera Obscura Stadium tour.
interactive exhibits at Our www.camera-obscura.co.uk
Dynamic Earth, Camera Five floors of optical experiences Rangers F.C.
overlooking Princes Street. www.rangers.co.uk
Obscura with five floors
Stadium tour.
packed full of an amazing Our Dynamic Earth
range of optical experiences, www.dynamicearth.co.uk
and not to mention the many A fantastic journey of discovery from the
exciting stops en-route. The beginning of time to the unknown future
only problem when planning of our planet.
Blair Drummond Safari Park
a trip to Edinburgh is what to
leave out!
ACCOMMODATION SUGGESTED ITINERARY DAY FOUR
Cairn Hotel *** DAY ONE • Celtic Park/Ibrox Stadium
www.cairnhotelbathgate.co.uk • Ferry crossing
• Depart school • Arrive at school
Tel: 01506 633366
• Ferry crossing
A traditional Scottish hotel situated
between Glasgow and Edinburgh.
• Glasgow Science Centre OTHER ATTRACTIONS
• Arrive at hotel
Hotel Cladhan Falkirk *** • Adventure Golf Island
• Amazonia
www.hotelcladhan.co.uk DAY TWO • Biggar Puppet Theatre
Tel: 0132 462 7421
• Edinburgh Castle • Butterfly & Insect World
A three-star hotel offering multibedded Culzean Castle Deep Sea World
• Camera Obscura •
en-suite bedrooms in a peaceful setting Edinburgh Dungeon
• Our Dynamic Earth •
close to the town centre. • Evening activity • Edinburgh Zoo
Edinburgh Central Youth Hostel • Falkirk Wheel
• Guided tour of Edinburgh
www.hostellingscotland.org.uk DAY THREE • M&D’s - Scotland’s Theme Park
Tel: 0131 524 2090
• lair Drummond Safari & Adventure • Mercat Ghost Tour
Situated in the centre of Edinburgh Murrayfield Stadium Tour
Park •
offering multi-bedded en-suite • Time Capsule • Museum of Childhood
accommodation. • National Museum of Flight
• New Lanark World
8 ulsterbustours.com • Royal Yacht Britannia
• Vikingar!
GLASGOW CURRICULUM KEY
MAIN ATTRACTIONS
Vikingar! Rangers F.C.
www.vikingar.co.uk www.rangers.co.uk
Glasgow offers a much
Travel back in time using the latest Stadium tour.
cheaper option to staying multimedia equipment and experience
in Edinburgh and is only an a Viking adventure. M&D’s Theme Park
hour’s drive away. A full day www.scotlandsthemepark.com
in Edinburgh can include the Edinburgh Castle Scotland’s theme park - over 40 major
castle and zoo, home to the www.edinburghcastle.gov.uk thrill rides and super attractions.
Overlooking the city from its vantage
UK’s only giant pandas, plus
point on top of a volcanic rock. Time Capsule
many more alternatives. www.thetimecapsule.info
Edinburgh Zoo Waterpark and swimming pool.
In Glasgow there is the www.edinburghzoo.org.uk
marvellous Science Centre Over 1,000 wonderful animals including IMAX Cinema and Glasgow Science Centre
the UK’s only giant pandas and the www.gsc.org.uk
with a hands-on Science Mall
world’s largest chimpanzee enclosure. Four floors of hands-on exhibits on
and IMAX Theatre, there's science and technology, a planetarium
also the excitement of a Celtic F.C. and Scotland’s biggest IMAX Cinema.
stadium tour at Celtic Park, www.celticfc.co.uk
Ibrox or Hampden Park. Just Stadium tour.
a short drive away is the
Time Capsule and Scotland’s
Theme Park, M&D’s.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
DAY ONE • Amazonia
Hotel Cladhan Falkirk *** • Depart school • Blair Drummond Safari Park
www.hotelcladhan.co.uk • Ferry crossing • Biggar Puppet Theatre
Tel: 0132 462 7421 • Vikingar! • Butterfly & Insect World
A three-star hotel offering multibedded • Arrive at hotel • Camera Obscura
en-suite bedrooms in a peaceful setting • Culzean Castle
DAY TWO
close to the town centre. • Deep Sea World
• Edinburgh Castle • Edinburgh Dungeon
Glasgow Youth Hostel • Edinburgh Zoo • Falkirk Wheel
www.hostellingscotland.org.uk • Evening activity • Hampden Park Stadium Tour
Tel: 0141 332 3004 DAY THREE • Museum of Childhood
Situated in Glasgow’s west end offering • New Lanark World
multi-bedded en-suite accommodation. • Celtic Park/Ibrox Stadium • Our Dynamic Earth
• M&D’s Theme Park
• Royal Yacht Britannia
• Time Capsule
DAY FOUR
• Glasgow Science Centre
• Ferry crossing
• Arrive at school
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NORTHUMBRIA CURRICULUM KEY
MAIN ATTRACTIONS
Roman Army Museum Blue Reef Aquarium
Ever popular attractions www.vindolanda.com www.bluereefaquarium.co.uk
include the Centre for Life, Offers a captivating insight into the Open-top tanks allow close encounters
garrisons of Hadrian’s Wall. with various sea life from sharks, seahors-
which provides hands-on
esand clownfish to octopus, crabs and
education that cannot be Alnwick Castle lobsters.
replicated in the classroom, www.alnwickcastle.com
the natural world’s Blue Explore one of Britain’s most historic and Wet ‘N Wild
Reef Aquarium and the iconic castles, making learning outside www.wetnwild.co.uk
adventurous Wet ‘N Wild. Go of the classroom a memorable day out. The UK’s largest waterpark.
back in time and step into the
Centre for Life
shoes of a Roman soldier to www.life.org.uk
experience life on the front Explore the exhibitions, watch live
line of Emperor Hadrian’s demonstrations, read about the latest
formidable British frontier. To science news, see shows in an interac-
tive dome theatre and enjoy special
round it all off you could take
events.
a tour of either St James’
Park, the Stadium of Light or
go shopping at the Metro
Centre.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Quality Hotel Boldon *** DAY ONE • Arbeia Roman Fort & Museum
www.hotels-sunderland.com • Beamish Open Air Museum
Tel: 0191 519 1999 • Depart school • Bede’s World
• Ferry crossing
A modern stylish hotel offering 83 en-suite • Corbridge Roman Site
• Roman Army Museum
rooms. • Hadrian’s Wall & Housesteads Fort
• Arrive at hotel
• Haven Point Leisure Pool
Ramada Encore Newcastle-Gateshead *** DAY TWO • Newcastle-upon-Tyne River Cruise
www.encorenewcastlegateshead.co.uk • Prince Bishop River Cruise
• Centre For Life
Tel: 0191 4813 600 • Beamish Open Air Museum • Segedunum Roman Fort
The hotel is located on the Gateshead • Evening activity • Souter Lighthouse and The Leas
quayside and offers 200 stylish bedrooms. • Sunderland AFC
DAY THREE
• Blue Reef Aquarium
• St James Park Stadium Tour
• Evening activity
DAY FOUR
• Metro Centre
• Ferry crossing
10 ulsterbustours.com • Arrive at schoolYORK CURRICULUM KEY
MAIN ATTRACTIONS
Falconry UK Flamingo Land Theme Park
York still maintains its position www.falconrycentre.co.uk www.flamingoland.co.uk
Birds of Prey and Conservation Centre, This Theme Park has more than 100
as one of the most visited
with over 70 birds and 30 species. white-knuckle rides and slides. The onsite
cities in England for school zoo is home for over 1,000 animals.
groups. When you take part in York Dungeon
an authentic archaeological www.thedungeons.com Ghost Walk
excavation at DIG, during Put aside the textbooks and bring 2,000 A thought provoking evening of fun
a visit to the famous Jorvik years of dark history to life with a lesson drama to capture the imagination and
to remember! inspire the mind.
Viking Centre, you may well
find real objects from the DIG Eden Camp
city’s rich past. For something www.digyork.com www.edencamp.co.uk
a little less earthly try out Take part in an excavation, discover Museum located in former Second
the infamous Ghost Walk or artefacts from ancient civilisations and World
understand how archaeologists recre-
the Dungeon where you will
ate the past.
receive a history lesson to
remember! For a day out of Jorvik Viking Centre
York there is Flamingo Land www.jorvik-viking-centre.co.uk
Theme Park which combines Discover the most famous and astound-
rides with a zoo or the Eden ing discoveries of modern archaeology.
Camp, a museum located in
a former WWII prisoner of war
camp.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
South Milford Hotel *** DAY ONE • Doncaster Dome
South Milford, Leeds • Depart school • Eureka Museum
www.southmilfordhotel.com • Ferry crossing • Lightwater Valley
Tel: 01977 682761 • Birds of Prey
• Magna Science Adventure Centre
Situated within its own private grounds • Arrive at hotel
• National Coal Mining Museum
the hotel boasts 97 en-suite bedrooms. • National Railway Museum
DAY TWO • North Yorkshire Moors Railway
• York Dungeon • The Deep
• DIG
• York Castle Museum
• Jorvik Viking Centre
• York Chocolate
• Evening activity
• York Minster
• Yorkshire Air Museum
DAY THREE
• Flamingo Land Theme Park
• Ghost Walk
DAY FOUR
• Eden Camp
• Ferry crossing ulsterbustours.com 11
• Arrive at schoolMANCHESTER CURRICULUM KEY
MAIN ATTRACTIONS
SEA LIFE Manchester Aquarium Alton Towers
www.visitsealife.com www.altontowers.com
Prepare to be transported into an un- Unleash a torrent of fun at the UK’s most
Manchester continues to derwater adventure. famous Theme Park!
be our most popular English
destination for schools and Museum of Science & Industry Old Trafford
with the opening of the SEA www.mosi.org.uk www.manutd.com
Explore where science met industry and A guided stadium tour and museum
LIFE Manchester Aquarium
the modern world began. visit.
at the Trafford Centre this
enhances the tour even
more. Along with a football
stadium tour, the Museum
of Science & Industry and
that other very 'educational'
establishment – Alton Towers
there is so much to do for
children of all ages.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Mercure Haydock **** • BBC Tour @ MediaCityUK
DAY ONE
www.accor.com • Chester Zoo
Tel: 0871 376 9044 • Depart school • Chill Factore
A traditional Georgian mansion- • Ferry crossing • DEWA Roman Army Experience
style building surrounded by its own • Arrive at hotel • Imperial War Museum North
beautifully landscaped grounds, and • Lakes Aquarium
next to the motorway network. DAY TWO • Legoland Discovery Centre
• SEA LIFE Manchester Aquarium • Liverpool Football Club
Mercure Wigan Oak Hotel *** • Museum of Science & Industry • Manchester United Football Club
www.accor.com • Evening activity • National Football Museum
Tel: 01942 826 888 • Rope Race Activity & Climbing Centre
All rooms are en-suite and have recently DAY THREE • World of Glass
been refurbished.
• Alton Towers
• Evening activity
DAY FOUR
• Manchester City Football Club
• Ferry crossing
• Arrive at school
12 ulsterbustours.comALTON TOWERS THEME CURRICULUM KEY
& WATER PARK MAIN ATTRACTIONS
Alton Towers
Escape to the fantabulous www.altontowers.com
Unleash a torrent of fun at the UK’s most
world of Alton Towers. There’s
famous Theme Park!
so much going on, the fun
never stops – it’s an absolute Old Trafford
‘Out of School’ activity! www.manutd.com
A guided stadium tour and museum
visit.
The WATER PARK boasts
hundreds of fantastic Anfield
interactive water features, www.liverpoolfc.com
from lazy rivers and crazy A guided stadium tour and museum
cannons to the sensational visit.
speed of the Master Blaster
water rollercoaster. The
Caribbean lagoon offers
gallons of excitement for kids
of all ages, and is open all
year round.
Finish off your trip with a visit
to a football stadium with
the “lesser” clubs now more
popular than Old Trafford and
Anfield combined!
ACCOMMODATION SUGGESTED ITINERARY
Mercure Haydock **** DAY ONE
www.accor.com • Depart school
Tel: 0871 376 9044 • Ferry crossing
A traditional Georgian mansion- • Arrive at hotel
style building surrounded by its own
beautifully landscaped grounds, and DAY TWO
• Full day at Alton Towers Theme Park
or Water Park
next to the motorway network.
• Trafford Centre
Mercure Wigan Oak Hotel ***
www.accor.com DAY THREE
Tel: 01942 826 888
All rooms are en-suite and have recently • Old Trafford/Anfield/Shopping
been refurbished. • Ferry crossing
• Arrive at school
ulsterbustours.com 13HEART OF ENGLAND CURRICULUM KEY
MAIN ATTRACTIONS
Lakes Aquarium Drayton Manor
The Heart of England is
www.lakesaquarium.co.uk www.draytonmanor.co.uk
where you will find something Follow the journey of a Lakeland river As well as white knuckle rides this is a
different for a school tour. from its source to Morecambe Bay. giant physics experiment, a diverse
There are superb visitor business case study and a tool to
attractions all within a 30 Black Country Museum educate.
mile radius of the sprawling www.bclm.co.uk
An authentic museum, dedicated to Old Trafford
conurbation of Birmingham. www.manutd.com
the heart of industrial Britain.
A guided stadium tour and museum
Reminders of the past are Cadbury World visit.
shown in detail with a visit to www.cadburyworld.co.uk
the Black Country Museum, Experience the magic, making and his-
tory of Cadbury chocolate.
with its authentically rebuilt
buildings offering an entirely
new experience. There is of
course everyone’s favourite
chocolate factory – Cadbury
World! Don’t forget both Alton
Towers and Drayton Manor
are within easy reach for that
fun filled day of adrenaline
fuelled rides.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
Mercure Birmingham North Barons Court Hotel*** • Alton Towers
DAY ONE
www.baronscourt-hotel.co.uk • Birmingham Ghost Walk
Tel: 01543 452020 • Depart school • Coventry Transport Museum
All rooms are multi-bedded and en- • Ferry crossing • Heights of Abraham
suite. • Lakes Aquarium • Ironbridge Gorge Museum
• Arrive at hotel • National Sealife Centre
• National Space Centre
DAY TWO • RAF Museum
• Black Country Museum • Redpoint Climbing Centre
• Cadbury World • West Midlands Safari Park
• Evening activity
DAY THREE
• Full day at Drayton Manor
• Evening activity
DAY FOUR
• Old Trafford
• Ferry crossing
14 ulsterbustours.com • Arrive at schoolLONDON CURRICULUM KEY
MAIN ATTRACTIONS
London Guide Thorpe Park
London trips provide a Guided coach tour of the key sites. www.thorpepark.com
massive range of attractions The nation’s Thrill Capital with over 30
that will excite, inform and River Thames Cruise extreme rides and attractions.
educate your pupils. On
Natural History Museum Warner Bros Studio Tour
arrival in London we have a www.nhm.ac.uk www.wbstudiotour.co.uk
guided tour to highlight the The ultimate dinosaur exhibition and A fantastic behind-the-scenes look at
main points of interest and must-see display about human kind. the Harry Potter™ film series.
give you a bearing on where
Chessington World of Adventures
you will be staying. As well
www.chessington.co.uk
as a cruise on the Thames The biggest theme park and zoo in the
we visit the Natural History South of England.
Museum, which is a world-
class resource for learners,
and Madame Tussauds,
with its world-famous guests.
A full day at Thorpe Park
or Chessington World of
Adventures, with rides and
zoo, rounds off an exciting six
day tour.
ACCOMMODATION SUGGESTED ITINERARY DAY SIX
Park Inn Harlow *** DAY TWO • Ferry crossing
www.parkinn.co.uk • Depart hotel • Arrive at school
Tel: 01279 829988 • Guided London tour
119 en-suite bedrooms located north • Arrive at hotel
• Evening free
OTHER ATTRACTIONS
• HMS Belfast
DAY THREE • Imperial War Museum
• Cruise on Thames • Legoland
• Natural History Museum • SEA LIFE London Aquarium
• West End Theatre • London Zoo
• Madame Tussauds
DAY FOUR • National Maritime Museum
• Science Museum
• Chessington World of Adventures
• The British Museum
or Thorpe Park
• The London Dungeon
• Evening activity
• The London Eye
• The Tower of London
DAY FIVE
• Tower Bridge Exhibition
• Warner Bros Studio Tour
• Arrive at overnight hotel
ulsterbustours.com 15PREMIERSHIP FOOTBALL CURRICULUM KEY
WEEKENDS MAIN ATTRACTIONS
Celtic F.C. Aston Villa Football Club
www.celticfc.co.uk www.avfc.co.uk
A football match at a Scottish Stadium tour and match tickets. Stadium tour and match tickets.
or English Premiership club
Rangers F.C. Manchester City
continues to feature strongly
www.rangers.co.uk www.mcfc.co.uk
in many school programmes. Stadium tour and match tickets. Stadium tour and match tickets.
Clubs from the Potteries to the
two Glasgow giants continue Wolverhampton Wanderers Ibrox Community Complex
to welcome visits from school www.wolves.co.uk www.glasgow.gov.uk
Stadium tour and match tickets. Coaching session.
groups.
Everton FC Newcastle United
Pre-arranged coaching www.evertonfc.com www.nufc.co.uk
sessions are available and you Match tickets. Stadium tour and match tickets.
can even be a flag bearer
as you introduce the teams Liverpool FC
www.liverpoolfc.tv
at the Britannia Stadium!
Stadium tour and match tickets.
Finish off your weekend with
a guided tour at one of the
many stadiums which are
all within easy reach of your
hotel.
ACCOMMODATION SUGGESTED ITINERARY
DAY ONE
Quality Hotel Boldon ***
www.hotels-sunderland.com • Depart school
Tel: 0191 519 1999 • Ferry crossing
A modern stylish hotel offering • Arrive at hotel
83 en-suite rooms.
DAY TWO
Hotel Cladhan Falkirk *** • Morning coaching session
www.hotelcladhan.co.uk • Football match
Tel: 0132 462 7421 • Evening activity
Mercure Wigan Oak *** DAY THREE
www.accor.com
• Stadium tour
Tel: 01942 826 888
• Ferry crossing
• Arrive at school
16 ulsterbustours.comNORTH WALES CURRICULUM KEY
MAIN ATTRACTIONS
Llechwedd Slate Cavern Blue Planet Aquarium
A school trip to North Wales
llechwedd-slate-caverns.co.uk www.blueplanetaquarium.com
offers pupils a wonderful Underground tour into a Victorian Slate Home to over 100 living displays
opportunity to experience Mine. including Europe’s largest collection of
a different culture on their sharks.
doorstep. Essentially a rural Ffestiniog Railway
www.festrail.co.uk DEWA Roman Army Experience
experience, where a short
Narrow gauge railway running 13 miles www.dewaromanexperience.co.uk
drive takes you from coast to from Portmadog to Blaenau Ffestiniog. Experience the sights, sounds and smells
upland. of Roman Britain and enjoy a patrol with
a genuine Roman Soldier!
The selection of mines, power
stations and narrow gauge
railways in North Wales makes
this a unique tour. From trips
down slate, copper or gold
mines to the top of mountains
by train, all leave a lasting
impression on school children.
ACCOMMODATION SUGGESTED ITINERARY OTHER ATTRACTIONS
The Beaches Hotel Prestatyn *** DAY ONE • Alice in Wonderland Centre
www.thebeacheshotel.com • Depart school • Anglesey Sea Zoo
Tel: 01745 853072 • Ferry crossing • Chester Zoo
Situated on the seafront, the hotel offers • Arrive at hotel
• Electric Mountain
en-suite accommodation. • Great Orme Tramway
DAY TWO • Greenwood Centre
Beaufort Park Hotel Mold *** • Harlequin Puppet Theatre
www.beaufortparkhotel.co.uk • Llechwedd Slate Cavern • Llanberis Lake Railway
• Ffestiniog Railway
Tel: 01352 758646 • Pili Palas
• Evening activity
Ideally situated for both North Wales • Rhyl SeaQuarium
and Chester, the hotel offers multi- • Welsh Slate Museum
DAY THREE
bedded en-suite rooms.
• Blue Planet Aquarium
• DEWA Roman Army Experience
• Evening activity
DAY FOUR
• Shopping
• Ferry crossing
• Arrive at school ulsterbustours.com 17PARIS CURRICULUM KEY
MAIN ATTRACTIONS
Disneyland Paris® Parc Astérix
The city of Paris has long been www.disneylandparis.co.uk www.parcasterix.fr
synonymous with style and Discover a spectacular visual feast, This typically French theme park is home to
glamour and our school trips magical dreams and rides to make you over 30 outside attractions.
can take you to the centre of laugh and scream.
River Seine All River Hopper
this vibrant city. Paris appeals
Montparnasse 56 Unlimited one day travel on the river.
to students of all ages making www.tourmontparnasse56.com
it an ideal destination. There The only skyscraper in Paris where you The Louvre
is a wealth of attractions can see up to 40km away on a clear www.louvre.fr
such as the Eiffel Tower and day from the 56th floor observation The most famous museum in the world
The Louvre as well as being deck. and home to some of the finest collections
of antiquities, sculpture and art.
home to two of Europe’s
most popular theme parks;
Disneyland® Paris and Parc
Astérix, both of which are
perfect for enhancing class
interaction and making this
an exceptional tour.
ACCOMMODATION SUGGESTED ITINERARY DAY FOUR
Accor Hotels *** DAY ONE • River Seine All River Hopper
www.accor.com • The Louvre
• Depart school • Overnight sailing to Hull
A selection of hotels in the Paris area
• Ferry crossing to Scotland (Dinner, breakfast and cabins
catering for school groups. All rooms are • Overnight sailing to Zeebrugge
en-suite and are normally twins or triples. provided)
(Dinner, breakfast and cabins
provided)
Dinner is not provided as schools prefer DAY FIVE
the flexibility of eating out but this can
DAY TWO • Ferry crossing from Scotland
be arranged if required.
• Guided city tour • Arrive at school
P&O Ferries • Montparnasse 56
www.poferries.com OTHER ATTRACTIONS
Overnight ferry between Hull and DAY THREE • Aquaboulevard
Zeebrugge offering 4-berth en-suite • Centre Pompidou
• Full day at Disneyland Paris or Parc
cabins. Breakfast and dinner included. • Cité des Sciences
Astérix
• Eiffel Tower
• Guided city tour
• Stade de France
• Palace of Versailles
18 ulsterbustours.com • Musee D’Orsay
• Musee RodinTHE SOMME CURRICULUM KEY
MAIN ATTRACTIONS
There is no better way to Tyne Cot Cemetery Vimy Ridge and Tunnels
commemorate the tragic www. firstworldwar.com www.vac-acc.gc.ca
The world’s largest British war cemetery Canadian Memorial to the north of
events of WWI than to take
with 11,908 graves registered. Arras with reconstructed front lines.
pupils on a school trip to the
areas where they took place. Memorial Museum Passchendaele Thiepval Ulster Memorial Tower
Here they can really develop www. passchendaele.be www.firstworldwar.com
their understanding of the An international symbol of senseless Commemorates the men of the 36th
military violence in its most cruel form. (Ulster) Division who fell on the Somme
events and the sacrifices
in 1916.
made. Of course there is time Sanctuary Wood
for everyone to relax with a www. firstworldwar.com In Flanders Fields Museum
visit to either Disneyland Paris Today considered by many to offer www.inflandersfields.be
or Parc Astérix, both of which the finest preserved trenches on the Here the emphasis is placed on
cater for children of all ages. Western Front. the experiences of people who
participated in the war.
Menin Gate
The Last Post Ceremony is held here
every night at 8pm.
ACCOMMODATION SUGGESTED ITINERARY DAY FOUR
Hotel Altia *** • Full day at Disneyland Paris or Parc
DAY ONE
www.altia-hotels.com Astérix
Neuville en Ferrain, France • Depart school • Kyriad Hotel Paris (1 night)
Tel: 00 333 2028 8800 • Ferry crossing to Scotland
All 108 rooms are en-suite and are • Overnight sailing to Zeebrugge DAY FIVE
usually twins or triples. (Dinner, breakfast and cabins
• Free time in Paris
provided)
• Overnight sailing to Hull
Novotel Lens Noyelles ****
DAY TWO (Dinner, breakfast and cabins
www.accor.com
provided)
Set the heart of the Lens region and • Tyne Cot Cemetery
ideally situated for exploring the • Memorial Museum Passchendaele DAY SIX
Somme. • Sanctuary Wood
• Ferry crossing from Scotland
• Menin Gate (Last Post)
P&O Ferries • Arrive at school
• Altia Hotel (2 nights)
www.poferries.com
Overnight ferry between Hull and DAY THREE
Zeebrugge offering 4-berth en-suite
• Vimy Ridge & Tunnels
cabins. Breakfast and dinner included.
• Thiepval Ulster Memorial Tower
• In Flanders Fields Museum
ulsterbustours.com 19ENJOY A DAY OUT BY TRAIN!
Travel from your local station and enjoy great value discounts
Destinations include Portush/Cultra/Belfast/Dublin, plus many more
We can also arrange your entry ticket to many fantastic visitor attractions
Call the Translink Travel Centre today for a no obligation quotation
028 9033 7004 (option 3)
www.translink.co.uk
ULSTER FOLK AND ULSTER MUSEUM
PORTRUSH TRANSPORT BELFAST
WHITEHEAD MUSSENDEN DUBLIN
© Northern Ireland Tourist Board
20 ulsterbustours.comHOLIDAY INSURANCE
COACH HOLIDAY TRAVEL INSURANCE 2018 For holidays over 3 days Loss of Deposit declare your pre-existing medical conditions
(Amended version - effective for tours Excess £10.00 each and every loss. For when required. Failure to disclose may result
departing from 1st January 2019) holidays over 3 days and holiday cost up to in any claim being declined.
£300 Excess £35.00 increased to £50.00 for
A Special Holiday Travel Insurance Scheme holidays £300 and over each and every loss SPORTS / HAZARDOUS ACTIVITIES
is available for all passengers travelling on for Cancellation, Curtailment and Holiday If you intend to take part in any sports or
our holidays which is arranged with ETI - Abandonment. hazardous activities not included in your
International Travel Protection (ERV) - the holiday itinerary please call the tour operator
UK branch of EuropäischeReiseverscherung Medical and Other Expenses Excess £25.00 with whom you have booked your trip. They
AG) who are licensed by the for holidays up to £300 increased to £50.00 will contact Towergate on your behalf to
BundesanstaltfürFinanzdienstleistungsaufsicht for holidays £300 and over Personal Property confirm whether the policy can be extended
(BAFIN - www.bafin.de) and approved by and Money excess £25.00 each and every to cover your planned activity or activities.
the Financial Conduct Authority (FCA - www. incident per Insured Person. Additional terms and premium may apply.
fca.org.uk) to undertake insurance business
in the UK. SIGNIFICANT EXCLUSIONS MAIN EXCLUSIONS
RESIDENCY In addition to the above the policy also
Should you wish to take advantage of our If you or anyone else named on this policy contains the following main exclusions:
Coach Holiday Travel Insurance please has not been a resident in the UK for the past • Any existing medical conditions unless
include the appropriate premium when 6-months this policy cannot cover you. they have been declared to (where
booking your holiday. appropriate) and accepted by the
PRE-EXISTING MEDICAL CONDITIONS insurer.
DEMANDS AND NEEDS If you are travelling to destinations detailed • Your participation in any organised sports,
This insurance policy will suit the Demands in your policy document which do not winter sports or dangerous activities
and Needs of an individual, or group(where require you to inform the Insurer of any pre- unless they have been declared to and
applicable) who have no excluded pre- existing medical conditions, then you need accepted by the Insurer.
existing medical conditions, are travelling to consider your answers to the following • Suicide or the wilful exposure to
in countries included within the policy questions: exceptional personal risk.
terms and who wish to insure themselves • Stress, anxiety or depression unless it has
against unforeseen events detailed in the • Will you or anyone else be travelling been diagnosed as such by a consultant
cover section below. Subject to the terms, against the advice of your GP or the or expert in that field.
conditions and maximum specified claim carrier, their handling agents or any other • Travel against the advice of the carrier,
limits. public transport provider? any other public transport provider,
• Have you or anyone else been given a the Foreign Office or the World Health
IMPORTANT terminal prognosis? Organisation.
We will not provide you with advice about • Will you or anyone else be on a waiting • Motorcycle travel during the insured trip
the suitability of this product for your list, awaiting the results of tests or be where the engine size exceeds 125cc.
individual needs but will be happy to provide aware of any surgery being required? • Any manual work or hazardous
you with factual information. • Are you suffering from stress, anxiety or occupation undertaken during the
depression unless it has been investigated insured trip.
We summarise below the details of the and diagnosed as such by a specialist in • The bankruptcy / liquidation of the tour
insurance cover provided which also the relevant field? operator, travel agent or transportation
includes SPECIALTY GROUP - 24-hour company with whom you have booked
emergency service. The following is a brief Please note if you have answered Yes to your trip.
summary of the cover available. Full details any of these questions the policy will not
of Cover, Policy Warranties and Exclusions cover claims as a result of the condition or Examples of these and other conditions
will be forwarded with your confirmation conditions causing your Yes answer(s). You and restrictions and what to do if you are
of booking. In any event you may ask for a do however have the option to still take out unsure about any aspect of an exclusion are
specimen copy of the Policy Wording before this policy on the understanding that it will contained within your policy information. If
booking should you wish to examine this in not cover these condition(s). If the policy after purchasing a policy should you find it
advance. does require you to declare your pre-existing does not meet your requirements you have
medical conditions then you will need to call 14 days from the date of issue, or prior to
POLICY EXCESSES Towergate on 0344 8921698. Upon receiving travel (whichever is sooner) to cancel the
Cancellation, Curtailment, Holiday your declaration Towergate may, on behalf policy.
Abandonment and Loss of Deposit for of the Insurer, offer to cover these for an
holidays up to and including 3 days NIL. additional premium. It is your responsibility to INSURANCE PREMIUMS - IPT Included
Trip Duration UK & ROI Europe
COVER SUM INSURED UP TO 1-3 Days £13
4-7 Days £17 £28
Cancellation £3,500
8+ Days £22 £35
Missed Departure/Travel Delay £600/£3,500
CLAIMS
Personal Accident £15,000
Telephone Towergate on 0344 892 1697
Medical and other Expenses including Curtail- £2,000,000 for a claim form (office hours).
ment
Medical Inconvenience Benefit £500 (£15 per 24 hours) Ulsterbus Limited trading as Ulsterbus Tours
is an appointed representative of ITC
Personal Property/Loss of Passport £1,500/£250
Compliance Limited which is authorised and
Personal Liability £2,000,000 regulated by the Financial Conduct Authority
(their registration number is 313486) and
Delayed Baggage £100
which is permitted to advise on and arrange
Legal Expenses £25,000 general insurance contracts.
14 Day Refund Insurance Premium
Full policy document will be forwarded at
time of booking and you will have 14 days to
Ulsterbus Tours
cancel from this date.
(ATOL 10596),
are the principal provider, ulsterbustours.com 21
on these air tours.FAIR TRADE CHARTER
1. Why should I read this page? On air tours full deposits are non-refundable date.
This is very important. This Charter along with and with some airlines the full outstanding A significant change includes a change in
the Important Tour Information forms the amount is still payable. departure date or return time of more than
basis of a legally binding contract between 12 hours, a change of location, or reducing
you (as the person making the booking), Some changes are so significant that we the quality of your main hotel (excluding
anyone else in your party and us. will treat them as cancellations and you single overnight hotels on touring tours where
must pay the cancellation charges set out the quality of the hotel is comparable) or
When you make this booking as the lead in paragraph 9. Significant changes include a change of tour itinerary which involves a
name you confirm that you have authority transfer to a different tour or departure date destination being completely eliminated
to accept and do accept on behalf of your within the balance due date period or a from the
party, the terms of these booking conditions. change in the number of people travelling. revised itinerary.
The contract is made subject to the terms 6. How can I cancel my tour? In the event of a significant change you may
of these booking conditions which are You can cancel at any time provided that decide to:
governed by the law of Northern Ireland. the cancellation is made in writing by the (a) continue with the tour as amended or
person who signed the booking form and (b) accept an alternative tour which we
Please ensure that you take a few through this office. may offer to you or
moments to study them as they set out (c) cancel your booking.
what responsibility we each have under You will have to pay cancellation charges
the contract. Reading it now may help you set out in the scale below to cover our If you choose (a) or (b) we will pay you
avoid problems later. administration costs and estimated loss compensation on the scale below. If you
resulting from the cancellation. choose (c) we will refund all monies paid by
2. How and when do I make this contract you plus compensation on the scale below.
with you? If you are insured against cancellation you No other claims for compensation or
You can make a contract in a number of may be able to recover the charges from expenses will be considered.
ways. You can call into our office, write to us, your insurers.
phone or email. When we have notified you of the changes
Your cancellation will take effect from and options available you must tell us of
Whichever way you contact us the contract the date upon when we receive written your decision as soon as possible and within
between us is made when your booking confirmation of your cancellation. You any timescale we may need to set bearing
is entered on our booking system and a must also immediately return any tickets or in mind the need to safeguard the tour
booking reference number is produced. vouchers which you have received at that arrangements of other customers.
At that moment the contract between us time.
begins. 9. Scale of compensation
You should be aware that any reduction in We will pay you compensation for significant
We will send you a confirmation booking the number of people occupying a room changes made by us on the following scale:
within two weeks. Please check it carefully to may increase the charges for the remaining
ensure all the details are correct. passengers as supplements may be added Period before Compensation
for the low occupancy of rooms. departure within per person
3. How is my holiday money protected? which significant
Ulsterbus is a household name in Northern 7. Scale of cancellation charges change is notified
Ireland, a name associated with reliability to you or your
and security. It is now one of the very Period before Cancellation travel agent
few government owned bus and coach departure within charge as %
More than 42 days Nil
companies in the UK. Our ownership provides which written notice of tour price
you with the peace of mind to know that of cancellation 42 - 29 days £10.00
your money is received 28 - 15 days £15.00
is safe and secure. More than 42 days Deposit only 14 - 8 days £20.00
In addition, Ulsterbus Tours are now members 42 – 1 days 100% 7 - 0 days £25.00
of the Confederation of Passenger Transport Departure date and 100%
and ATOL, and adhere strictly to the after 10. Are there other reasons why you will cancel a tour?
requirements of the EU on package tours. A tour may be changed or cancelled
On air tours deposits are non-refundable by reason of unusual and unforeseen
4. Can you change the price of my tour after you have and you may still be responsible for any circumstances beyond our control the
issued the booking confirmation? outstanding amount the airlines may levy. consequences of which could not have
The price of your tour is based on the been avoided even if all due care had been
numbers travelling and is therefore only 8. What happens if you change my tour? exercised. These circumstances include
guaranteed against this. The arrangements for your tour have usually but are not limited to war, or the threat of
been made months in advance. Sometimes war, riot, civil strife, terrorist activity, industrial
5. Can I change my tour arrangements? changes are unavoidable and we reserve disputes, fire, quarantine, epidemic or health
After we have issued our booking the right to make them. Most of these risks, natural or nuclear disasters, port and
confirmation we will do our best to changes are likely to be minor but where terminal closures and adverse weather
accommodate any changes you may wish they are significant we will notify you as soon conditions.
to make but we cannot guarantee to do so. as reasonably possible before your departure
22 ulsterbustours.comIf we do cancel your tour at any time we may limit or remove the relevant transport of Carriage of that carrier apply and
are only liable for any monies which you provider’s or other supplier’s liability to you. are subject to any applicable National
have paid to us at the time of cancellation You can get copies of such conditions from Conditions or International Conventions
and the compensation payments set out in our offices, or the offices of the relevant which may limit or exclude liability. The
paragraph 11 above. supplier. Public Service Vehicle (Conduct of Drivers,
Conductors and Passengers) Regulations
11. What is the extent of your liability? Please remember that some amenities 1990 as amended apply to all coaches
We accept responsibility if you or any (e.g. hotel lifts, swimming pools, etc) throughout any tour in the UK.
member of your party is killed or injured as a require servicing and cleaning and may
result of an activity forming part of your tour not therefore be available at all times. 14. Do I need a passport or travel documents?
arrangements which you booked with us Some services may be affected by You are responsible for ensuring that you
before your departure; or if any part of your weather conditions and their availability have the correct travel documents. We
tour arrangements, booked with us in the UK, is entirely at the discretion of the provider cannot be held liable for any loss or expense
is not as described in the brochure or not of a of the service. Entertainment (particularly suffered by you or any member of your party
reasonable standard; if the failure in your tour live entertainment) provided by hotels is because of an incorrect passport. It is highly
arrangements or any death or personal injury frequently subject to demand and its nature recommended that Photo ID is carried by all
is due to any fault on our part or that of our and/or frequency may be varied if there passengers on all tours.
agents or suppliers whilst acting in the course is lack of demand or insufficient numbers
of their employment. staying in the hotel. 15. Do I need to take out travel insurance?
All tours include insurance in the price, if you
We do not accept responsibility if the failure, Some excursion itineraries include the use do not require this please let us know within
death or personal injury is not caused by any of ferries and other forms of transport which 14 days of paying your deposit, after which it
fault of ours or of our agents or suppliers or is can be affected by inclement weather, and becomes non-refundable.
caused by you or someone not connected may have to be cancelled or arrangements
with your tour arrangements; or if the failure, changed. Whenever possible a suitable 16. What assistance will you give me if things go wrong
death or personal injury is due to unusual or alternative excursion will be offered. when it is not your fault?
unforeseen circumstances which, even with If you, or any member of your party, suffer
all due care, we, or our agents or suppliers, The published running times of services are death, illness or injury whilst overseas arising
could not have anticipated or avoided. estimates only and we will not be liable for out of any activity which does not form part
any loss (however caused) arising from delay of your package travel arrangements or an
For claims which do not involve personal or failure to operate services in accordance excursion arranged through us in the UK, we
injury, illness or death, the most we will have with published timings. shall at our discretion, offer advice, guidance
to pay if we are liable to you is twice the and assistance. Where legal action is
price the person affected paid for their 12. What do I need to do if I have to complain? contemplated and you want our assistance,
tour (not including insurance premiums and If you have a complaint during your tour you you must obtain our written consent prior
amendment charges). We will only have should tell the driver / courier / representative to commencement of proceedings.
to pay this maximum amount if everything at the earliest opportunity so that they can Our consent will be given subject to you
has gone wrong and you have received no do their utmost to resolve the problem undertaking to assign any costs, and benefits
benefit from your tour. immediately. received under any relevant insurance
policy to ourselves. We limit the cost of our
If you or any member of your party is killed, If they are unable to resolve the matter to assistance to you and any member of your
injured or becomes ill as a result of transport your satisfaction you must notify us in writing party to £5,000.00 per party.
by ship, train or coach, any liability which we within 14 days after the end of the tour.
may have to pay compensation is limited Please address your letter to The Manager, 17. Passengers with health considerations/disabilities
in line with the Athens Convention (applies Ulsterbus Tours, The Travel Centre, Europa Our tours may not be suitable for people with
to transport by ship), the Berne Convention Buscentre, Belfast, BT12 5AH and give the certain disabilities or medical conditions. If
(applies to transport by rail), the Warsaw tour title and departure date. you have a disability, coaches/other forms
Convention (applies to travel by air) and the of transport can be difficult to get on and off
Geneva Convention (applies to transport by If you do not tell us at the earliest and some of our hotels do not offer ground/
road). You can get copies of the relevant opportunity about a problem giving rise to lower floor accommodation or lifts/easy
conventions which may limit or remove your complaint we cannot take steps to access. We always endeavour to assist if we
the carrier’s liability to you and the amount investigate and reasonably can where additional equipment
which the carrier has to pay to you. rectify it. needs to be transported in relation to a
disability or medical problem.
If we make any payment to you or any In deciding how to respond to your
member of your party for death, personal complaint we will take into account the date
injury or illness, you will be asked to assign upon which you first drew the problem to our
to us or our insurers the rights you may attention or that of our representative.
have to take action against the person or
organisation responsible for causing the 13. Conditions of carriage
death, personal injury or illness. When you are travelling on an Ulsterbus
Coach you are carried under the Ulsterbus
Our suppliers (such as accommodation or Limited Conditions of Carriage a copy of
transport providers) have their own booking which can be provided to you on request.
conditions or conditions or carriage, and
these conditions are binding between you When travelling on a ferry or transport
and the supplier. Some of these conditions provided by any other courier, the Conditions
ulsterbustours.com 23You can also read
