Emergency food directory - Guide to food, meals, parcels and vouchers 2 June 2021
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Emergency food directory Guide to food, meals, parcels and vouchers 2 June 2021
City of Port Phillip Emergency food directory
Contents
Contents .................................................................................................................................. 2
Introduction .............................................................................................................................. 3
Options to purchase food ......................................................................................................... 4
Vulnerable people in mandatory self-isolation .......................................................................... 4
Free food charities ................................................................................................................... 6
Council support for elderly and those with disability ................................................................. 9
Food support for charities ...................................................................................................... 10
Interpreter service .................................................................................................................. 10
National Relay Service ........................................................................................................... 10
2
City of Port Phillip Emergency food directory
Introduction
This directory is to help people who are having difficulty accessing food
and grocery supplies and resources for City of Port Phillip Businesses
during the current COVID-19 pandemic and restrictions.
As well as information about local shops and supermarkets, the directory
also includes information about emergency food relief.
For people who can’t shop in person because of existing conditions or
isolation measures, some shops and supermarkets are offering additional
services and deliveries.
Council is continuing to operate many of our services for eligible members
of our community, such as the elderly or people with disability.
There are also several community organisations which are providing free
meals, food parcels and vouches.
If you notice friends, family or neighbours in your community who
require extra assistance, we encourage you to stay connected and support
them safely.
3City of Port Phillip Emergency food directory
Options to purchase food
If you can’t leave home due to self-isolation or require additional support to access services, where
possible, it’s best to ask family or friends who are not self-isolating to pick-up and deliver food or
other items for you. Where this isn’t possible, a number of services are available.
Service Service provided Available when Eligibility and
conditions
Online Contactless click and Collect is Next day delivery None
supermarket available at Coles. You can
delivery: order at Coles and Woolworths
online.
Woolworths
and Coles If you require assistance
completing online shopping
orders, please contact Council
via ASSIST 03 9209 6777.
Online IGA Shop Online now provides Next day delivery None
supermarket a home delivery service to many
delivery: areas, from your local
participating store, straight to
IGA
your front door.
Delivered Across Port Phillip a number of Please see None
goods and local businesses have adapted individual
services their service so they can businesses
continue to provide you with
goods and services in line with
COVID-19 requirements.
This includes online orders and
delivery services. Many of these
local traders can be found at
Love My Place.
Vulnerable people in mandatory self-isolation
Vulnerable people who have coronavirus and who can’t leave the house to get food, and don’t
have a network of family or friends for support, can access the Victorian State Government’s
Emergency Relief Packages.
The packages contain essential food and personal care items for up to two weeks.
4City of Port Phillip Emergency food directory
They are available:
• Monday to Friday 24 hours
• Saturday to Sunday 10 am to 3 pm
To request a package, call 1800 675 398.
5City of Port Phillip Emergency food directory
Free food charities
A number of charities and organisations are continuing to provide free meals, food parcels and
vouchers across Port Phillip.
They have changed the way they deliver services to minimise risk during this period and now only
provide a delivered, take-away or parcel pick-up option.
Service Service provided Available when Eligibility and
conditions
Delivered Hare Krishna Temple Place orders by Valid student or
meals 6 am on the day of concession card, or
Free vegetarian meal delivered
delivery. Delivered reason why you need
to homes.
daily from 1 to 2 pm free meals delivered.
SMS 0438 716 335.
Food and Christ Church Mission Mon - Fri People in crisis
toiletries Community Centre 10.30 am to requiring emergency
1.30 pm supplies (food,
14 Acland Street, St Kilda
toiletries and pre-
Wednesday 4.30 to
Meals Call 03 9534 9250 cooked meals).
6.15 pm
Does not require
people to be local
residents, or hold any
form of pension or
concession card.
Food Father Bob Maguire Monday, Tuesday Health Care or
parcels Foundation and Thursday Pension Card.
10 am to 2 pm.
Basic groceries and toiletries.
Friday 11 am to
204 Gladstone Street,
South Melbourne 2 pm.
Call 03 9699 7474
Takeaway meal Friday at 6 pm
Cnr of Farrell St and Princes St
Port Melbourne
Food Port Phillip Community Group Monday to Friday City of Port Phillip
parcels or 9.30 am to residents with proof of
For an assessment:
vouchers, 4.30 pm low income.
Social Email info-support@ppcg.org.au
Subject to
Meals Call 03 8598 6600 assessment.
Meals C Care Sunday 4-5pm Health Care Card /
(takeaway) Pension Card
2 Bath St, St Kilda Thursday 1-2pm
Call 03 9636 3321
6City of Port Phillip Emergency food directory
Service Service provided Available when Eligibility and
conditions
Food Appointments Discounted home
parcels preferred style meals available
via ccare.org.au
Delivery or
pick up
Meals Anglican Parish of the Parks, Sunday 5 to 6 pm Health concession
(takeaway) St Silas card.
99 Bridport Street, Albert Park
First Sun of the
Food Call 03 9696 5116 month, 4.30 -
parcels
5.30 pm
Meals Attica Soup Project Thursday morning Unemployed overseas
(takeaway) hospitality workers.
74 Glen Eira Road, Ripponlea
Limited or no access
Sign-up to Attica’s mailing list
to benefits.
Must sign-up and
book a time.
Breakfast The Women's House Weekdays, Women who are
and Lunch experiencing
65 Robe St, St Kilda 8.30 - 1 pm
homelessness or are
T: (03) 9536 8464 at risk of becoming
E: homeless
womenshouse@sacredheartmis
sion.org
Meals Emerald Hill Mission Wednesday and None.
(takeaway) Friday 7 pm
Food Van at Cleve Gardens,
Fitzroy Street, St Kilda West
Meals Hartley’s Community Meals Monday to Friday 11 Concession Card
(takeaway) am to 1.45 pm holder
211 Chapel Street, Prahran.
3 free main meals a
month
Meals, PlanetShakers / Empower Sunday 10.30 am to Proof of ID.
groceries Australia 3 pm
(takeaway)
412 City Road, South Melbourne
Call 03 9896 7999
Meals Sacred Heart Mission Everyday 10 am to 1 None.
pm
Combined Vegetarian option available.
breakfast Soup is vegan only.
and lunch
87 Grey Street, St Kilda
(takeaway)
7City of Port Phillip Emergency food directory
Service Service provided Available when Eligibility and
conditions
Hot meals St Luke’s Monday, None.
(takeaway) Wednesday, Friday
210 Dorcas Street, South
Melbourne (from the church
office)
Call 03 9686 8521
Meals Uniting Prahran Monday to Appointments
(takeaway) Thursday, preferred.
Also provides food and clothing
9.30 – 12.30 pm
vouchers, Myki passes and
Telstra phone cards.
211 Chapel Street, Prahran
Call 03 9692 9500
Meals Uniting South Melbourne Wednesday and Appointments
(takeaway) Thursday 10 am to 2 preferred.
Also provides food and clothing
pm
vouchers, Myki passes and
Telstra phone cards.
329 Dorcas Street, South
Melbourne
Call 03 9690 1188
Breakfast Uniting ‘The Hub’ Monday, Wed, Thur, Supporting existing
(takeaway) Friday 9 am to 10.30 registered participants
101 Carlisle Street, St Kilda East
am only, not taking new
Direct – 9692 9514 clients.
Mon, Tue, Wed, Fri
Lunch
12 midday to 12.30
pm
Emergency
Relief, Monday to
Material Aid Thursday, 9.30 am
to 12.30 pm
Vouchers Salvation Army Crisis Centre Monday to Friday 9 Only one every six
am to 5 pm months.
29 Grey Street, St Kilda
Pending availability.
Call 1800 627 727
Reside in the
catchment area.
Subject to
assessment.
Health Care or
Pension Card
showing residency.
8City of Port Phillip Emergency food directory
Council support for elderly and those with
disability
Council is continuing to deliver services to Port Phillip's older people, and people with disability and
their carers. This includes delivered meals (Meals on Wheels) and unescorted shopping
assistance.
During this period if you notice friends, family or neighbours in your community who may require,
and be eligible for these services, we encourage you direct them to the following services.
Service Service provided Available when Eligibility and
conditions
Delivered Meals on Wheels Monday to Access to the
meals Friday service is based on
Delivered meals service (provided by
an assessment.
Choice Fresh Meals) provides a service
for eligible residents who are having In some
difficulty preparing meals for circumstances,
themselves. urgent or
immediate services
Meals on Wheels are a subsidised
may be put in
service.
place without
For an assessment, assessment, but
Email: the person must be
helpdeskaaintake@portphillip.vic.gov.au registered with My
Aged Care.
Call 03 9209 6749
Where services
extend beyond six
weeks, clients will
require a formal
care plan review or
assessment.
Aged care Includes services such as unescorted N/A Access to the
and shopping assistance. service is based on
disability an assessment.
Please contact our staff to discuss
services
eligibility for these services as defined
under State Government Home and
Community Care or Commonwealth
Government legislation.
To request an assessment, for people
aged 65+, please contact My Aged
Care Clients Helpline 1800 200 422
People aged under 65, please contact
ASSIST 03 9209 6777
9City of Port Phillip Emergency food directory
Food support for charities
If you are a charity operating in Port Phillip, Port Phillip Community Group is working
collaboratively with Council to set-up a central depot for the storage of large amounts of food and
hygiene products that will be distributed to community organisations.
Share the Food project is responding to an escalation in requests for food and essential items
(phone cards, Myki cards, pharmacy vouchers, food vouchers). This is a collaboration between
Council, coordinated by the Port Phillip Community Group, and supported by a range of project
partners including Second Bite, Coles, RACV and Father Bob Foundation.
To assist or request pick-ups phone 03 8598 6600 or email info-support@ppcg.org.au
If you have other questions, want to link-up with service providers or would like to offer services,
please phone 03 9209 6515.
Interpreter service
Need to contact us in your language? Please phone our language-specific service:
• Русский (Russian): 03 9679 9813
• Polski (Polish): 03 9679 9812
• Ελληνικά (Greek): 03 9679 9811
• 廣東話 (Cantonese): 03 9679 9810
• 普通話 (Mandarin): 03 9679 9858
• Italiano (Italian): 03 9679 9814
For other languages not listed, phone 03 9679 9814.
National Relay Service
If you're deaf or have a hearing or speech impairment, contact us through the National
Relay Service. Ask for ASSIST - Port Phillip at 03 92096777.
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