Key aspects of the new franchises across the North - West & North ...
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The Northern and TransPennine Rail Franchises
The DfT and Rail North recently announced the outcome of the bidding process for the
Northern and TransPennine and the award of franchises from April 2016 onwards. This note
sets out the outcome of the franchise processes and what it means for West Yorkshire and
York.
The franchises are to be awarded as follows
The winning bidder for the new Northern franchise starting in April 2016 is Arriva
Trains North. The Northern franchise will run for nine years with a possible one year
extension
The winning bidder for the TransPennine franchise starting in April 2016 is First. The
TransPennine franchise will run for seven years with a possible two year extension
Key aspects of the new franchises across the North
Over 500 new-build carriages, will be introduced across both franchises. A mix of
new diesel and electric units on Northern and, on TransPennine, 125mph intercity bi-
mode trains (that run on both diesel and electric).
All Pacer units will be withdrawn by the end of 2019. All remaining rolling stock to be
refurbished by 2020. 142 more carriages on Northern services by 2022
37% extra morning peak capacity on Northern into the major cities by the end of
2019
66% extra morning peak capacity on TransPennine Express into the big cities by 2019
Free wi-fi on trains and some stations, with on-board entertainment and real-time
passenger information.
Stations will be improved, with over £30m of investment, including interactive ticket
vending machines
45 currently unstaffed stations will be staffed for at least part of the day.
Automatic compensation for delays for registered season and advance purchase
ticket holders.
More train services will run, including on Sundays.
Northern Connect will provide a range of longer distance providing an inter-city
standard of service using new and upgraded trains.
Initiatives to improve customer service setting the train operators challenging
customer satisfaction targets.
There will be increased support and funding for Community Rail.
The new train operators will cooperate with local smart ticketing schemes, simplify
fares, and improve the door-to-door journey experience for passengers.
The Northern franchise requires the train operator to convert at least 50% of trains
to enable drivers to operate the passenger doors at station stops.
The government will receive £400 million in premiums from First TransPennine
Express Limited over the life of a previously subsidised franchise. The amount of
annual subsidy for the Northern franchise will be reduced by £140 million by the end
of the contract.
1How The New Franchises Will Benefit The North of England
Significant economic benefits for the region, supporting business, tourism and job
growth and contributing to the prosperity of the north of England through better
connections and faster journeys.
Reduced crowding – more seats at the busiest times and fewer people having to
stand.
Improved customer service and increased passenger satisfaction.
Customer and community engagement – better communications with passengers
and local communities.
Enhanced connections with other forms of transport – making it easier for
passengers to use a mixture of trains and other transport options for their journeys
The franchises will be managed in the North of England (Leeds) by Rail North
working in partnership with the DfT
How The New Franchises Will Benefit West Yorkshire & York
Capacity improvements - rail commuters into Leeds will benefit from an almost 52%
increase in the number of seats in the morning peak on TransPennine Express trains and
a 40% increase in the number of passengers that can be carried on Northern trains.
Commuters into other towns and cities will experience a similar uplift.
New and refurbished rolling stock – all long distance TransPennine Express services will
operate with 44 new intercity 125 mph trains; refurbished 185 units will operate the
stopping service. Northern will provide 98 new trains (281 carriages). New diesel trains
will be introduced on the Northern Connect services. New electric units will be
introduced on Airedale and Wharfedale Lines. Existing rolling stock remaining in the
Northern franchise will be refurbished to improve the customer experience.
Northern Connect – the following services operating under the Northern Franchise will
be provided with new trains, customer host, enhanced station facilities and new
ticketing products
Manchester Airport-Halifax-Bradford
Liverpool-Manchester-Halifax-Bradford
Chester-Warrington-Manchester-Bradford- Leeds via Calder Valley
Nottingham-Sheffield-Leeds-Bradford
Blackpool-Preston-Bradford-Leeds-York
Hebden Bridge, Wakefield Kirkgate, Sowerby Bridge, Todmorden, New Pudsey, Halifax
and Bradford Interchange will all become Northern Connect stations, staffed 0600 to
2200 daily, with catering facilities and free Wi-Fi.
Increase In Staffed Stations - The following currently unstaffed stations and will have
staff available to assist passengers for at least part of the day:
Saltaire, Steeton and Silsden, Burley Park, Castleford, Crossflats, Burley in
Wharfedale, Mirfield, Frizinghall, South Elmsall, Brighouse, Headingley, Outwood,
Morley, Glasshoughton, Bramley, Woodlesford, Batley, Sandal and Agbrigg,
Fitzwilliam, Normanton, Pontefract Monkhill, East Garforth, Baildon, Ben Rhydding,
Mytholmroyd and Knottingley.
2Passengers travelling to/from Leeds will benefit from
Increased capacity of trains at peak times on most routes
Increased capacity and frequency of trains to Manchester
Additional hourly TPE service to Newcastle and Edinburgh
Additional hourly fast service to Sheffield, reduced journey time to Nottingham and
direct service to Lincoln
Passengers travelling to/from Bradford will benefit from
Increased capacity and an extra train per hour to Leeds from Interchange
A new hourly direct link to Wakefield, Sheffield, Chesterfield and Nottingham
One extra train per hour to Manchester, with enhanced links on evenings and
Sundays
New direct links to Liverpool, Chester, Warrington and Manchester Airport
Improved Sunday services
Passengers travelling to/from York will benefit from
Increased capacity and faster journeys to Leeds and Manchester
Additional hourly TPE service to Newcastle and Edinburgh
An hourly Northern service to Selby and Hull.
An additional hourly Northern service direct to Scarborough
Sunday services to Carlisle
Passengers travelling to/from Huddersfield will benefit from
Increased capacity and faster journeys to Leeds and Manchester
Additional hourly TPE service to Newcastle and new link to Edinburgh
Earlier morning links to/ from Bradford
Ticket office improvements
Passengers travelling to/from Halifax will benefit from
One extra train per hour to Manchester, with enhanced links on evenings and
Sundays
New direct links to Liverpool, Chester, Warrington and Manchester Airport
Improved Sunday services
Passengers travelling to/from Wakefield will benefit from
One extra train per hour to Sheffield via Westgate
New direct link to Lincoln from Kirkgate , link to Nottingham switches to Westgate
Improved Sunday services
Passengers travelling to/from Castleford/ Pontefract will benefit from
One extra train per hour to Leeds from Pontefract via Wakefield Westgate
Improved Sunday services
Changes To Services – the following summarises the changes to timetables. These will take
place in stages from December 2017 onwards
3Route Changes
Additional PM peak departures from Leeds. Increase to 7 trains per
day to Lancaster via Skipton, with an extra train on Sundays. One extra
Airedale Line/ Settle &
Carlisle train departing Leeds for Settle & Carlisle between 1600 and 1900, and
two extra services on Sundays
One extra train per hour to Manchester, with a significantly enhanced
evening service and double the current hourly frequency on Sundays.
New direct links to Liverpool, Chester, Warrington and Manchester
Airport, as part of the Northern Connect network.
Calder Valley Line
Additional train per hour between Bradford Interchange and Leeds,
Sheffield and Nottingham as part of the Northern Connect network
Earlier morning services between Huddersfield and Bradford
Leeds – Wakefield Kirkgate – Sheffield will operate to Lincoln. Leeds –
Moorthorpe – Sheffield stopping service will double in frequency to
Hallam Line
hourly on Sundays
Four trains per hour to Harrogate between 0700 and 1900 (in
combination with Virgin East Coast), plus enhanced evening services.
The additional Northern services to Harrogate will be limited stop 20%
Harrogate Line
faster. Later evening services Harrogate to York. Increased frequency
on Sundays to Harrogate and Knaresborough
The Northern Leeds – Huddersfield and Huddersfield – Manchester
Victoria stopping services will transfer to TransPennine Express who
will provide a Leeds – Huddersfield – Manchester stopping service.
Some intermediate stations will have a new direct link to Manchester.
Huddersfield Line This arrangement will change further on completion of the
electrification and capacity project.
Slaithwaite and Marsden will have a direct hourly service to Leeds.
Six trains per hour between Leeds and Manchester ( the current five
plus a stopping service
TransPennine Express
Three extra TransPennine Express services per day to Hull
Sunday service - 11 trains per day. Currently 8 trains per day
Penistone Line
4Route Changes
Double the frequency of trains from Knottingley and Pontefract to
Leeds by extending the current Knottingley to Wakefield service to
Pontefract Line Leeds; giving a new link to Leeds from Featherstone, and Streethouse.
Sunday services increase to one train per hour.
Increase to an hourly service on Sundays. Through Northern Connect
services from Leeds to Sheffield and Nottingham via Wakefield
Wakefield Line
Westgate
Additional PM peak departures from Leeds. Hourly Bradford to Ilkley
Wharfedale Line service on Sundays
Leeds to Selby service extended to Hull
York and Selby Lines
Hourly York – Selby – Hull service
inc other York services
Two trains per hour York – Malton - Scarborough
Timescales
Northern Franchise
Dec 2016 Call centre open 22 hours per day
Mobile barcode tickets introduced
Travel Safety Officers on the network
Dec 2017 77 more carriages introduced
400 more Sunday services
More off-peak trains
New automatic ticket gates at 8 stations
New customer mobile app
Direct debit season ticket purchase, print at home ticketing
Peak and off-peak discounted multi-journey tickets (carnets)
Dec 2018 92 new carriages introduced, a net increase of 19 carriages
Northern Connect introduced on 5 routes
Dec 2019 All Pacers removed
163 new carriages introduced
Wi-Fi available on all services
Train refurbishment programme complete
Northern Connect introduced on further 7 routes
Now over 2,000 additional services in total each week
All metropolitan stations staffed
Dec 2020 217 virtual ticket office machines installed
Capital investment in station improvements complete, including 250 extra car park
5spaces.
Northern Connect stations fully staffed, with Wi-Fi and catering
2021 Ticket vending machines installation programme complete
2022 36 more carriages introduced
2025 End of franchise
TPE Franchise
Dec 2016 Introduce customer loyalty rewards scheme
Free Wi-Fi available at all TPE stations
Dec 2017 New 125mph rolling stock begins to enter service.
Capacity uplift compared to May14, increase in morning peak seats: by more than 30%
into Leeds,
Manchester- Leeds-Newcastle services doubled to two per hour
Mobile-enabled website in operation
Discounted advance fares available for students aged 16-18 and for job-seekers.
Free Wi-Fi available on all Anglo-Scottish routes
£Station improvements at MIA, Cleethorpes and Scarborough
New Click-and Collect service facilities at nine stations
Dec 2018 Capacity uplift compared to May14: increase in morning peak seats by more than 50%
into Leeds,
Free Wi-Fi available on all trains
All retained Class 185 DMUs fully refurbished.
New cycle parking facilities (535 spaces ) at nine stations
Dec 2019 Extension of services beyond Newcastle to Edinburgh, with new build trains
Capacity uplift compared to May14: increase in morning peak seats by more than 50%
into Leeds,
Dec 2020 All new 125mph trains in operation (from April)
2023 End of franchise
This document was produced by West Yorkshire Combined Authority and has been utilised (but not
amended – other than this sentence) by West & North Yorkshire Chamber of Commerce to provide
information to businesses.
22 December 2015
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