Flowmeter2 0 2 0 Christmas Edition - Compiled and designed by Brand and Marketing Department - 43.2MB
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flowmeter Christmas Edition
Compiled and designed by Brand and Marketing Department
2 0 2 0
Think Water,
Improving Quality of Life and Enhancing Sustainable Economic Development. think Umgeni Water.
Improving Quality of Life and Enhancing Sustainable Economic Development. Think Water, think Umgeni Water.
04. CHRISTMAS
CONTENTS
MESSAGE FROM
THE ACTING
CHIEF EXECUTIVE
08. MINISTER
LINDIWE SISULU
42. BIG DATA HANDS OVER
UMSHWATHI BULK
WATER SUPPLY
SCHEME
20. UMGENI WATER
38. YOLISA (MEN’S VIRTUAL
MKONDWENI ROUND-TABLE
(SUPERINTENDENT
HOWICK AND TALK – ESIBAYENI)
MPOPHOMENI WWW)
21. CONTINUOUS
LEADERSHIP
DEVELOPMENT
30. UMGENI
REMAINS AT THE
WATER LONG
HEART OF UMGENI
SERVICE
WATER
AWARDS
Flowmeter | December 2020
CHIEF EXECUTIVE’S OFFICE
Time to unwind and create
cheer, but let’s not forget
the lessons we’ve learnt
about how to keep the
coronavirus in check.
CHRISTMAS MESSAGE FROM
THE ACTING CHIEF EXECUTIVE
Sanibonani. Molweni. Dumelang. EmaKhosini siyakhuleka. Greetings to all colleagues.
T
ime certainly marches on; we are for ensuring that there was no disruption to you. I would like to wish you and your As we begin to unwind and relax, let us
already at the end of the year and in delivering on our core mandate. loved ones the very best for the festive recollect the past holidays and happy
it feels as if it was not long ago season and holidays; a Merry Christmas times that are likely to return. I remember
that we exchanged pleasantries Admirably, you stayed focused and ignored and prosperous and peaceful 2021. May with fondness the feeling of peace and
during the festive season of 2019. For me, the noises carried in the media about the all of your prayers, wishes, aspirations camaraderie that the festive season
this is a special occasion, one in which I changes in the governance structures of and ambitions be fulfilled as we march and Christmas has brought in the past.
am sharing seasonal greetings for the first UW and you remained pragmatic as the collectively into the new year and navigate It was then – and still is now – a time
time in my capacity as the Acting Chief coronavirus swept through our country. a future that holds challenges but also of togetherness and rekindling of the
Executive and in a year that was out of Your commitment is appreciated and your much promise. The Umgeni Water spiritual flame that allows us to maintain a
the ordinary. efforts do not go unnoticed. family is persevering and resilient, and I correct balance in our lives.
am certain that the challenges that may
The transition from the previous leadership Yes, indeed the festive season has appear will be confronted with fortitude It is also a time to reconnect with the
to the present has been seamless. Thank arrived. It is time to take a break and spend and strength, enabling us to manage true spirit of Christmas. The universal
you, all colleagues at Umgeni Water (UW) happy moments with those near and dear them effectively. message of Christmas – caring, sharing,
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Flowmeter | December 2020
good neighbourliness and tolerance – could not have found more relevance than the present as the world lurches from
one crisis to another. Today, governments universally, wait with bated breaths as virologists make progress towards
developing an effective vaccine to avert the coronavirus. We remain hopeful that when the vaccine becomes available,
it will be affordable to the African continent.
At this time of the year, the the benchmarks of the South African the recovery from the coronavirus
temptation to party in groups is National Standards 241: 2015. Water and associated COVID-19 is a
great, however,please remember services provision was in line with satisfactory .
that the coronavirus pandemic is still targets that have been set. This
wreaking havoc in many parts of the meant our customers did not have An unfortunate and unavoidable
world, including South Africa. If you to experience the inconvenience consequence of the coronavirus
will be attending or hosting any event of prolonged supply failures. Our has been time lost on
– party, traditional and religious customers and other stakeholders construction and planning of
ceremonies – please, ensure that were satisfied with the frequency of some infrastructure projects
all COVID-19 hygiene protocols engagements and the transparent owing to lockdown restrictions
are adhered to. Comply with the manner in which information that caused construction
mandatory physical distancing, wear continued to be shared with them. companies to suspend business
a face mask and sanitise your hands activities for a minimum of eight
always. In the absence of medical These accomplishments were weeks. The decision of at least
intervention, such as a vaccine, realised as a result of your hard two construction companies that
practising these protocols is the work and commitment to ensuring were implementing Umgeni Water
most effective way of keeping the that our organisation remains a projects to apply for business
virus at bay. State-owned entity that is worth rescue exacerbated the situation.
emulating – thank you. These positive We hope to catch up on the lost
A year-end message is never outcomes become more laudable time.
complete without reflecting on where when it is acknowledged that they
we’ve come from, where we are were produced in a public health Unquestionably, 2020 was the
presently and where we are headed. emergency environment created year of change in many ways,
This will help us focus on what has by the outbreak of the coronavirus the Coronavirus changed the way
been achieved and what still needs epidemic in South Africa. Umgeni Water and many other
to be done in order to successfully companies do business. Old
meet our commitments in the year Despite the onslaught of the virus, we and tired practices have become
ahead. had to ensure that business operations redundant and a refreshing
were not affected adversely. This was new way that is premised on
The financial year 2019/20 produced achieved through the implementation technology is fast becoming the
some marvellous results in core of various virus-deflection measures new norm.
areas of our business. Financial that were necessary to protect
performance was positive again as the health of employees and keep The world was already changing
an outcome, meaning that the trend COVID-19 away from our plants, before the diagnosis of the
of achieving surpluses continued sites and offices. We have been novel coronavirus but the virus
unabated. Potable water quality was fortunate that the rate of infection at accelerated that change,
again largely excellent in terms of Umgeni Water has been minimal and particularly for our country. Some
of these changes have brought
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Flowmeter | December 2020
much amusement to some of us during meetings. We sit back and
reflect on some of the quotes that came with the unprecedented
changes in 2020: “We can’t see you. Please, switch on your video.”,
“Please, unmute yourself.”, “Somebody is eating, please switch off
your mic.”, and “Nothing from my side, I’m covered.”
In response to the shifts brought about by the pandemic, the strategies
of Umgeni Water are accordingly being fine-tuned to enhance product
delivery and business growth, and encourage a closer look at priorities
in respect of roll-out of projects. This has had a positive effect on
closer divisional collaboration and refining of synergies.
It is my greatest wish that in the new year all of us will collectively
continue to remain focused on serving the best interests of our
customers and other stakeholders so that the expectations of their
constituencies will become easier to fulfill.
The local government elections are scheduled to take place in 2021
and already pressure is mounting on Umgeni Water to accelerate
completion of some projects the financial impact of 0% tariff
and assist with resolving increase, including reprioritisation
delivery challenges that are of expenditure in certain areas.
being experienced by some We all have a role to play in cost
municipalities. containment.
We will be entering the new As we prepare to take a break
year against the backdrop of from our daily commitments and
some interesting and exciting relax with family and friends, it
challenges and with carry-over will become important to savour
of two significant developments it. You’ve earned this break. Let
from 2020. These developments us be grateful for the blessing
are the increasing debt of of life, when so many lost their
some municipalities that lives to the pandemic and for all
have been struggling to pay personal achievements during
for potable water and allied this challenging year. Masibonge,
services provided and the sigide, sijabule nemindeni
negative financial impact of the yethu, sibonge uMvelinqangi,
Ministerial decision following amathongo nezingelosi zethu
the disapproval of tariff increase ngokusilondoloza.
for 2020/21. This means that
there will be no increase on If you will be driving to far-
the previous year’s tariff. off destinations, please drive
The Executive team is doing carefully and be safe on the
everything possible to manage roads. I know that when you
return to work, we will collectively put our shoulders to the wheel and
continue to move forward. We look forward to greater achievements in
2021.
Let the magic of Christmas and the season bring love and peace to
you, your loved ones and to the world.
Abanye bethu besazoyokhothwa
yizidalwa emakhaya, ngithi nje
makwande, kukhanye kube kuhle kube
mhlophe njengezihlabathi zolwandle.
Nibusiseke njalo.
Mrs Nomalungelo Mkhize
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Flowmeter | December 2020
T
MINISTER LINDIWE SISULU he Minister of Human Settlements,
Water and Sanitation, Ms Lindiwe
through the Municipal Infrastructure Grant
(MIG) implemented over a three-year period,
HANDS OVER UMSHWATHI BULK Sisulu, officially handed over the
uMshwathi Bulk Water Supply Scheme
is aimed at bringing relief to water-stressed
areas in the uMshwathi Local Municipality. It
WATER SUPPLY SCHEME at an event held at eMpolweni Hall, just outside
Pietermaritzburg on 22 November 2020.
will bring relief to more than 3 000 households
in Albert Falls, Mpolweni, Trustfeed and Nadi,
among others.
This scheme, which was implemented by
Umgeni Water, jointly funded by the Department The Minister was accompanied by Deputy
of Human Settlements, Water and Sanitation, Minister Mahlobo, MEC Hlomuka, KZN
through Water Services Infrastructure Grant Premier Sihle Zikalala, the Board and
(WSIG) and the Department of Co-operative Execuitve members of Umgeni Water, senior
Governance and Traditional Affairs (Cogta) officials from the KwaZulu-Natal provincial
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Flowmeter | December 2020
government, uMgungundlovu District and “I am told that at this stage no Municipal
the uMshwathi Local Municipalities, together Councils have resolved to sign water-user
with several other leaders in the province. agreements. This is something my office
will ensure that the affected Water Service
Speaking at the event, Minister Sisulu said: Authorities (WSAs) sign these water user
“I have noted with interest that 30% of all agreements before the end of 2020 so that
projects executed and under way have been the project can commence,” the Minister said.
allocated to emerging contractors. It is my
wish that we increase this allocation to 40% Other directives that have been issued to
to ensure that women and youth are at the Umgeni Water is to fund and implement the
centre of economic empowerment.” Stephen Dlamini Project in Harry Gwala
District.
In an effort to ensure there is water security
for eThekwini, iLembe, uMgungundlovu This project is expected to be completed
and uMsunduzi Municipalities by 2030, the by 2023 and will benefit more than 113 000
Department of Water and Sanitation has people living in the area.
issued a directive to Trans-Caledon Tunnel
Authority (TCTA) and Umgeni Water to
fund and implement the Umkhomazi Water
Project.
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ACTING CHIEF EXECUTIVE DELIVERS A
MESSAGE OF SUPPORT FOR THE MEN’S
VIRTUAL ROUND-TABLE TALK – ESIBAYENI
Does anyone remember Gillette advert, before us ladies
had our Gillette as well: “The Best Men Can Get”?
Defining masculinity as we best knew it. Then the campaign of the same razor blade brand:
“We believe: The Best Men Can Be”. Now, this advert takes you through exactly what we
are hoping for as a society in changing the gender stereotypes, so that we have the best
men, the best leaders, the best brothers and the best husbands.
If you have not seen this advert, Google it. It may create some shock waves, as it did when
it was launched. Just watch till the end, ponder on it and reflect.
with such initiatives where we also families and peers even outside of
pay attention to growing boys, young Umgeni Water, and be part of the
men and future fathers, husbands and solution and the change we yearn for.
leaders in our communities.
I wish you a fruitful engagement and
I do hope that it is the first of many hope that next time I can be part of
engagements on topics that affect these very important conversations
men for the betterment of society that impact on us wherever we are –
and citizens around the globe. Let in our homes, in our workplace and
us take the positive contribution from communities.
There has been a lot of warranted focus times they create unsolicited burden today’s session forward by continuing
on women and breaking the gender to conform, fit in, which may have the conversations with our friends, Thank you to our guests and facilitators
stereotypes impacting on women and a severely negative impact on the that have joined today.
girls the world over. We are finding that individual (behavioural, health, etc)
we are seemingly paying less attention and society at large.
now to the issues of men and boys. There
are traditional stereotypes, though the As an organisation, we are fully
world has changed, that still exist and supportive of the initiative, ‘Esibayeni’.
are entrenched, and more so in some I, for one, being a mother to a son,
races when it comes to boys and men. At a growing young man, am pleased
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Flowmeter | December 2020SCIENTIFIC SERVICES
CHRISTMAS MESSAGE
FROM THE EXECUTIVE OF
SCIENTIFIC SERVICES
T
his year has been Scientific Services continued to It goes without saying that many to reflect on the year that was, while contemplating
unprecedented, scary and work at the coalface to implement positives, and new ways of thinking the year ahead. Those who continue to hold the fort to
daunting, and yet probably the the monitoring programme and and working have emerged from ensure business continuity over this period are once
most fascinating in the history undertake laboratory analysis. what started as a great unknown again appreciated . Notwithstanding this, every one of
of Umgeni Water. Each of us navigated and potential catastrophe. The you please take some time out to enjoy family and fun
the year differently as individuals and Others courageously supported fact that the organisation has also time as the year draws to a close. Wherever you are or
with our families, yet we never failed the Operation’s teams, while emerged with minimal pummelling is wherever you go, be safe, remain proud ambassadors
to rally as a team and pull out all the the rest persevered behind the testament to the maturity of Umgeni of Umgeni Water and uphold the brand and return to an
stops to ensure that there was delivery scenes, filling delivery gaps and Water, underpinned by the maturity even greater organisation in 2021.
for Umgeni Water. continuously putting forward of its employees. I deeply thank
ideas so that we all could work in Scientific Services employees and I look forward to tapping into those growth mindsets
I want to especially salute Scientific a safe yet effective environment. the partners you work collaboratively when we begin the new year and review how Scientific
Services staff and management The result was Umgeni Water with for your contributions. Services, its departments and employees will continue to
for the agile, resilient, proactive continuing to deliver much-needed add value to keep Umgeni Water great.
and selfless manner in which you safe drinking water to customers It is time now to take a break and
responded to serve the organisation and all of you played a remarkable recharge our batteries. In a couple Mrs Manu Pillay
in the past year. A large part of role in this. of weeks many will be taking much-
needed leave and will get downtime
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Flowmeter | December 2020PO Box 9, Pietermaritzburg 3200, KwaZulu-Natal, South Africa
310 Burger Street, Pietermaritzburg, 3201
Tel: +27 (33) 341 1111 | Fax: +27 (33) 341 1167
Flowmeter | December 2020two technicians from Process Services
TEAM SPIRIT IN OUR worked collaboratively with Operations to
conduct detailed due diligence studies and
to prepare an Operating and Maintenance
TECHNICAL ENVIRONMENT proposal. They are currently operating
the treatment plants there and Process
Services have taken a leadership role in
T
gave us a head start in finding ways to project managing this transition.
he Process Services Department In March this year, the agility of our entire
organisation to respond to the coronavirus work around some of the challenges
actually comprises of a dynamic It is not only during this pandemic, but
pandemic was put to the test. At Process associated with working remotely.
group of individuals, each with also in general that you will commonly
a unique set of strengths and Services, the approach we adopted at the
Fortunately, the Operations Division find teams of Process engineers and
weaknesses. For some of us, our passion onset, even prior to the commencement
did a fantastic job (well done to you!) technicians working closely with other
lies in troubleshooting, others in design, of the official lockdown, was collective
of managing the risk of a coronavirus departments. Some of the major functions
and yet others in exploring innovation. We brainstorming. A team of senior engineers
outbreak at any of their sites, and so our we perform include resolving water quality
have some who love the laboratory, some with our Manager sat together to review
teams were not called to action. results that are flagged by the Operations
who thrive in the more practical aspects of the risks and plan our response as a
Division, identifying risks at treatment
engineering and yet others who lean more department.
We also extended our collaborative efforts plants by conducting annual process
towards the academia. audits, technically evaluating innovative
It was an opportunity for everyone to to the Laboratory Services Department
and the King Cetshwayo DM (KCDM) technologies for implementation at
Given the diverse nature of the work our provide their opinions and allowed the
during the lockdown. Upon activation Umgeni Water and also contributing
department undertakes, there is plenty challenging situation to be tackled faster
of the Scientific Services Business actively to small as well as large
of interesting ways for all of us to use by drawing on everyone’s expertise. We
decided to commence working remotely Continuity Plan, the Process Laboratory infrastructure projects.
our different but complementary skills
immediately, to protect our staff and to at Darvill was set up promptly so that
to contribute to achieving the goals of
ensure that we were available to serve Laboratory Services could continue With the regular use of technology as we
Umgeni Water. One of the main ingredients
as a back-up for the Operations Division with the required water quality testing. worked remotely during the lockdown,
for the success of our department is great
(yes, we can wear different hats). This In KCDM, one of the engineers and inter-disciplinary Hazard and Operability
teamwork.
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Flowmeter | December 2020(HAZOP) Studies over online platforms, such as
Skype, are now no longer strange to us.
Our internal peer review process is yet another
example of us working together to provide quality
services to other departments. Not only is this
peer review process a check on the quality of the
final output to our customers, but it also serves as
a platform to share knowledge and support one
another by drawing on the peer reviewers’ skills
and experience. The peer reviewer is required to
learn from the review process as well, so, in the
end everyone wins.
At the centre of the hub is our team leader (Peter
Thompson), who generously supports our growth
and development to enable us to excel in our roles
and responsibilities. He fosters collaboration not
only within our own department, but also inter-
departmentally and more broadly with universities
and municipalities who call on us for advice or to
engage in partnerships. This culture of broad-
mindedness in working together and sharing of
knowledge is as a result, evident in all of us at
Process Services.
It is a myth to think that success is the effort of
just a single person or department – Process
Services both contributes to and benefits from
other departments in our organisation. Within our
department everyone has a part to play towards
its overall success, and we have come far over
the years in endeavouring to dovetail our myriad
talents, skills and experiences in the services we
offer the organisation.
By Sachitha Korlam
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Flowmeter | December 2020PROCESS SERVICES ENGINEERS
CONTINUE TO GROW DURING
THE PANDEMIC “Life doesn’t get easier or more forgiving;
we get stronger and more resilient.” – Dr
Steve Maraboli.
N
ever has this been training programme with Acting as an innovation local site visits, International
more true than in Process Services and has intermediary, the Exchange and Feedback,
2020. This year accepted a position as a Programme’s mission is and Review.
has been tough on senior technician. to facilitate high-level,
the whole world, due to the collaborative technology Only four of the ten YECP
COVID-19 pandemic. It He was recently selected demonstrators from candidates were chosen
has disrupted our lives in a as one of 10 candidates the public and private to participate in the
way that has trapped us in nationwide to participate sectors to maximise the international exchange
anxiety, fear and isolation. in the Water Technologies potential of the water- phase. This is based on
As the human race, we have Demonstration (WADER) innovation value chain active participation in the
had to make a concerted Young Engineer and contribute towards programme, innovative
effort to concentrate on Changemaker Programme achieving technology thinking, teamwork and
positivity, spiritual wellness (YECP). The programme deployment aspirations performance in the group
and personal growth. focuses on selecting young of the National Water tasks.
South African engineers to Research, Development
Umgeni Water’s 2050 be part of a 1year training and Innovation Roadmap. Process Services is proud
strategy recognises the need programme that will enable to say that Shabalala has
to invest in human capital them to gain the necessary The programme will been selected as one of
development, bybuilding skills to drive municipalities enable young engineers the four YECP candidates
a capable workforce that of the future. to participate in testing to participate in the
is agile and responsive to potential innovative water international exchange
the organisational strategy. The Department of Science and sanitation solutions in phase of the programme.
Within Process Services, and Technology (DST), in real world sites and gain the
three people have managed collaboration with the Water necessary skills required to Shabalala says of his
to align with this strategy in Research Commission drive municipalities of the achievement: “When I
spite of these trying times. (WRC), has established future that build sustainable, received the news of my
Nkanyiso Shabalala WADER to pull together live able and socio- selection as one of the
completed his Chemical the applied research and technical infrastructure and best 10 YECP candidates
Engineering Degree at the development and pre- services. across the country, I was
University of KwaZulu-Natal, commercialisation stages honoured, proud and
after which he joined Umgeni of the water innovation The programme consists grateful. The programme
Water as a graduate trainee. continuum. of five phases: Engineer’s was very competitive.
He completed the three-year boot camp, Masterclass, This proves that with hard
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Flowmeter | December 2020work, commitment and the willingness so much to my personal and intellectual enough for being such a wonderful team development opportunities offered by
to improve and learn, you can reap great growth in many (respects) and it has to me over the past years. I want you to Umgeni Water and the support within my
rewards. I am thankful to my manager, equipped me with the right skills to know how much that has meant to me. department and look forward to my further
Peter Thompson and Umgeni Water for execute my duties. I believe (it) will be Your guidance and support have been professional growth and development,”
allowing me to participate in the WADER helpful in the growth of the organisation instrumental in helping me achieve so she said.
Programme. and my experience.” much personal and professional growth
during that time. This has brightened my In addition to her ECSA registration,
I will forever be driven to acquire As someone who is always looking for a professional career and your generosity Thakalekoala was elected to the
knowledge and skills to benefit me and to challenge, Velile is planning to complete will forever remain in my heart.” committee of the Umgeni Water Young
make a difference to Umgeni Water and her Master’s Degree over the next two Water Professionals Forum as the
society.” years. Secretary-General.
Internal mentorship programme has been Joel Osteen said: “Don’t let circumstances
implemented to ensure the development pull you down. No matter what comes
of human capital, by developing young your way, get over it and keep moving
professionals in their respective fields. forward.”
Chili is a Process Services success story
as she has also achieved her Engineering These young Umgeni Water employees
Council of South Africa (ECSA) are an example of what can be
Professional Registration in August, accomplished through hard work and
and is now a professional engineering dedication. After all we have experienced
technologist. She would like to thank Peter this year, let us focus on the positives and
Thompson, the departmental manager for move forward to achieve great things.
encouraging(/ faciilating) her to register
(her registration). By Nkanyiso, Velile & Limakatso
Nkanyiso Shabalala On how she felt, she said: “To my mentor
and colleagues, I cannot thank you
Velile Chili, a senior technician within
Process Services, obtained her Bachelor
of Technology in Chemical Engineering Limakatso Thokalekoala
from the Durban University of Technology
in May 2020. Continuing the drive for the empowerment
of women engineers, another engineer the
She completed her studies with the help of department is proud to have worked with
Umgeni Water’s Educational Assistance is Limakatso Thakalekoala. She joined
Programme. Process Services in 2015 as a graduate
trainee and is now a process engineer in
About her new qualification Chili said: “I the department.
would like to express my sincere gratitude
to the organisation, Umgeni Water, for Thakalekoala has successfully submitted
the financial support throughout the two her application for Professional
years of my studies. This has contributed Registration with the Engineering Council
Velile Chili of South Africa. “I am grateful for all the
16
Flowmeter | December 2020INFRASTRUCTURE
NFRASTRUCTURE DEVELOPMENT
DEVELOPMENT
CHRISTMAS MESSAGE FROM EXECUTIVE OF
INFRASTRUCTURE DEVELOPMENT
T
he year 2020 has been very is provided to the Umgeni Water supply The construction industry has been The number of infections is rising again,
challenging. However, there are areas and beyond. Well done to you all. hit hard; likewise, other businesses. but working together we can prevent the
positive signs that we are winning Our families and close friends have been Health and Safety measures had to be spread of the coronavirus.
the war against the COVID-19 affected negatively by this, resulting in strengthened to protect the workers and
pandemic. I would like to commend the some close friends and family members prevent the spread. This, however, came With those few words, I would like to take
Umgeni Water family for coming up and losing jobs,. It is for this reason that at additional costs to the existing contracts this opportunity to wish you all a peaceful
complying with comprehensive plans in I take this opportunity to offer my and with some delays. holiday and a wonderful new year.
line with the South African Government sincerest condolences to those who have
COVID-19 Regulations to prevent the experienced the loss of loved ones. It is We need to celebrate responsibly that Enjoy the festive season responsibly.
spread of the virus while ensuring that at these times when we really need to we have made it this far and continue
the bulk water and sanitation service support one another. to comply with COVID-19 Regulations. Mr Sibusiso Mjwara
17
Flowmeter | December 2020CORPORATE SERVICES
CHRISTMAS MESSAGE FROM THE EXECUTIVE
OF CORPORATE SERVICES
I
would like to thank all Corporate Therefore, if other Divisions did not I wish that this break provides you with Remember to practise social distancing,
Services employees who worked find difficulty in getting services from an opportunity to reboot and energise wash and sanitise your hands regularly,
tirelessly during the lockdown to ensure Corporate Services, then we should get yourselves to come back to serve other and avoid crowded places. The
that business continued without any satisfied that we have done our work Divisions with continued purpose. coronavirus is still among us.
disruptions. Your hard work did not go satisfactorily. Of course, there is always
unnoticed. The nature of our work is that room for improvement. Be safe on the road for those who will be Dr Sipho Manana
of an enabler to the other Divisions. travelling and use your time wisely.
18
Flowmeter | December 2020UMGENI WATER (MEN’S VIRTUAL
ROUND-TABLE TALK – ESIBAYENI)
U
mgeni Water celebrated various topics such as: Some of them included discussion around: develop resilience after stressful
International Men’s Day on 23 • Gender roles and responsibilities • Gender-Based Violence (GBV) events?;
November 2020 observing the (societal responsibilities and against women and men – Men are • Lesbian Gays Bisexual Transgender
international theme “Making a expectations); also victims of GBV, but these cases Queer Intersex (LGBTQI) – What
positive difference to the well-being and • Gender equity; mostly go unreported; is LGBTQI and what are the
lives of men and boys”. • What freedom means to the male; • Balanced empowerment in the issues facing this community in the
• Maintenance & the Law; workplace and its challenges; workplace?
The aim of this celebration titled “Esibayeni” • Estate claims – The importance of • Polygamy (Isithembu) – Is it good or
focused on discussing the shift of social drafting a will and provident fund bad?; By Sihle Mngadi
norms that change behaviour in the long issues (nominations and beneficiaries, • Social media pressure – What
run and to break gender stereotypes that legal guardian). challenges do men face regarding
might prevent men from reaching their full social media?;
potential. Furthermore, issues that men face in • Gender biases – In the workplace,
the community were discussed and that what are the issues regarding gender
Esibayeni was honoured to have speakers segment was chaired by Felix Hlophe. The bias?;
Zakhele Dube, Thulasizwe Shangase discussion revolved around unpacking • Discussing resilience patterns –
and Peter Thompson, who gave talks on the unspoken issues faced by men. What is resilience and how can men
20
Flowmeter | December 2020CONTINUOUS LEADERSHIP DEVELOPMENT REMAINS
AT THE HEART OF UMGENI WATER
Successful leadership requires more Growth Strategy Vision 2050, the • Strategic Management; Convention Centre.
than the assigning of tasks to teams, but intense programme was geared to equip • Operations Management; The ceremony was graced by members of
calls for a leader who understands the delegates with leadership competencies • Supply Chain Management, the Board, Executive, Management and
operational context and has the ability to necessary to support the achievement of • Project Management; organised labour.
inspire teams to achieve their full potential organisational strategic vision, promote • Financial Management and
and organisational objectives. business sustainability and lead the Accounting; Mr Magasela Mzobe, the Chairperson
organisation into the future. • Technology, Business Innovation and of Umgeni Water Board, applauded
As part of the continued endeavours Entrepreneurship. the recoginition of the importance of
to strengthen organisational capacity, The programme design involved leadership capacity development and
Umgeni Water, in partnership with the a systematic integrated approach The rigorous programme required investing in it. The Acting Chief Executive
University of KwaZulu-Natal (UKZN), addressing the entity`s specific focus delegates to attend lectures, some of Mrs Nomalungelo Mkhize congratulated
offered a six-months Management areas, which led to the identification and which were presented by Umgeni Water all delegates and emphasised that on
Development Programme (Higher customisation of the following modules: Executives, and a series of assessments what leadership means for Umgeni Water,
Education Qualification Sub-Framework that will culminate in a prestigious the importance of leadership capacity
Level 7) to a diverse group of 25 delegates. • Management and Leadership; graduation ceremony on 3 December development, the required competencies
Aligned with the Umgeni Water`s • Human Resources Management; 2020 at Inkosi Albert Luthuli International and traits to lead the realisation of Umgeni
21
Flowmeter | December 2020Water Vision 2050. Mr. Ngubo, What have you benefited from the
the Chairperson of Umgeni Water MDP?
Board Remuneration Committee,
applauded the entity for recognising “The benefits of this course are many.
the importance of leadership capacity Not only have I personally benefitted
development and investing in in terms of career advancement, skill
employees. development and opportunity to grow
as an individual, but Umgeni Water
The Human Resources Department also benefits as I’m now well equipped
is conducting an impact assessment to take the organisation forward.
of all leadership development
programmes for continuous The MDP exposed me to a diverse set
improvement and alignment, and we of management ideas that broadened
spoke to two of employees who have my horizons and allowed me to think,
undergone the assessment and this is ask questions, reflect and analyse
what they had to say: critically. The course has also ignited
the passion for me to study further, as
How has the Management there is a lot to learn and also to keep
Development Programme (MDP) abreast with latest developments and
changed your life? technology.
“To say that this programme is How will it help me in the future?
beneficial to individuals aspiring to lead
Umgeni Water is an understatement. “The programme is designed to
I believe that all individuals aspiring empower and equip staff in middle
to lead and manage should management with tailor-made and
undertake this programme not just relevant skill sets to be able to lead
for professional gain but person or take up senior positions in the
development as well. organisation one day. The course
has better equipped me to lead with
The programme is designed to confidence should I get a chance to
provide a student with personal and lead in the future, be it at Umgeni
professional tools to strengthen Water or outside.”
their effectiveness as a manager By Ntuthuko Ngcamu
and leader. I greatly appreciated the
professional aspect of the programme By Zakhele Dube
as it covered a wide range of topics,
which were taught by outstanding
lecturers.”
By Thobekile Gambu
23
Flowmeter | December 2020School Gardens
Sigedleni Primary Ewubini Primary
WATER EDUCATION, IN THE
TIME OF COVID-19 LOCKDOWN
T
he lockdown and restrictions Keeping it Green
brought about by the COVID-19
pandemic that has plagued the Greening initiatives including tree-
world over the past few months, planting activities at adopted schools and Trustfeed Primary Cottonlands Primary
did not hamper the dedication and Umgeni Water sites. Close to 90 trees
passion of the Brand and Marketing team were planted. Vegetable seeds were also
to continue spreading environmental distributed to adopted schools to either
awareness to schools and communities. establish new gardens or enable existing
gardens to flourish.
The team used this time to reach out to
the internal staff, as well as the community
through social media, radio and digital
platforms to encourage communities, and
share information about how to take care
of the environment and ourselves during Nkolovuzane Bathengi Primary
these strange and difficult times while Primary
also preserving water.
The messages focused on aspects
Springrove Waterworks
of water conservation, handwashing,
sustainable living, gardening, protection
of biodiversity and how we can get in
touch with nature, despite being indoors. Oakford Primary Nonzila Primary
Flowmeter | December 2020
24Time to Clean Up
The principles of Environmental Education are centred on collaboration
and action learning. With this in mind, the education specialists partnered
with various government and local government departments, as well as
other environmental stakeholders to encourage communities and schools
to keep their space clean and take action to stop illegal dumping.
Bathengi Primary Trustfeeds Primary Laboure Primary
Richmond Mehlomnyama Camperdown Impendle Impendle
Mzinyathi Phungashe Mooi River Inanda Dam Albert Falls Primary
25
Flowmeter | December 2020Spread the Word
Door-to-door Awareness
The education specialists are constantly exploring avenues to spread the
word on the importance of water conservation and the impact of improper
waste management on water sources and water quality.
This is achieved through workshops with community groups, door-to-door
visits, as well as information sharing at taxi ranks, shopping centres and
malls.
Turton (Umzumbe) Impendle Dunbar Centre
(Cato Ridge)
A Community Siyathuthuka, Mkhambathini Boxer at Phungashe (Umzumbe)
march for the Richmond
environment
in Richmond
Inkosi Bhekizizwe Shopping Centre (Turton area in Umzumbe)
#CleanAndGreen
#StopTheSpread
#SpreadTheWord
TOGETHER WE CAN MAKE A DIFFERENCE!
By The Water Education specialists
Mehlomnyama Pietermaritzburg Mkhambathini
26
Flowmeter | December 2020WELCOMING KING CETSHWAYO DISTRICT
MUNICIPALITY (KCDM) TEAM TO UMGENI
WATER INDUCTION PROGRAMME 2020/21
U
mgeni Water Station, Middledrif WTP, well as union presentation.
hosted an Induction Pikiliyeza Package Plant, Hlwayelani Buthelezi directed
Programme on 9 to Qhudeni Package Plant, the programme on both days.
10 November 2020 at Uthukela Package Plant, Vuma
Aloe Lifestyle in Eshowe, which Package Plant, Bangindoda Sanele Mazibuko, the KCDM
was exclusively for KCDM Package Plant, Obanjeni Project Manager, welcomed the
employees who joined Umgeni Package Plant, Donsintaba new recruits, further assuring
Water in July 2020. Package Plant, Ofasimba Plant, them that they have made
Catherine Booth Package a good decision to join the
This event followed the Plant, Mbongolwane Package Umgeni Water family.
consultation and on-boarding Plant, Eshowe Waterwork,
process that began in July to Gingindlovu Water Work He presented the project
September 2020. (WW), Great Mthonjaneni overview, Umgeni Water
There are about 80 employees WW, Ekuphumuleni, Mthunzini, background and its growth
who are based in the following Melmoth Package Plant and strategy.
plants: Nkandla WTP, KwaMagwaza Plant Package.
Ophindweni Package Plant, Siviwe Mbekeni presented
Kwabadala Package Plant, The programme included an informative session on
Khombe Package Plant, presentations from various Occupational Health and
Mvutshini Package Plant, departments that covered Safety, which saw inductees
Umfongosi (Intaka) Package the KCDM project plan, HR making a commitment to uphold
Plant, Dolwane Spring Pump policies, safety induction, as health and safety standards by
professing a safety pledge:
*PERSONAL SAFETY COMMITMENT PLEDGE*
I .......... make a promise today, in front of all my colleagues, and also
to my family in their absence that I will always work safely, follow
procedure and comply to UW rules and standards to prevent harm to
myself and fellow colleagues. This is my promise that all day everyday I
will work towards returning home unharmed.
27
Flowmeter | December 2020The importance of competency Lastly, Zakhele Dube, the
Ronnie Phakathi, the member Administration policies and talent and OD Manager,
and excellence service when
of Nehawu Executive, procedures. thanked Umgeni Water
executing duties was also
addressed the inductees on emphasised. The inductees Board and Executives
labour issues and outlined the Reuben Dlamini, Employee for continued guidance,
were further encouraged to
role of a union in the workplace. Relations Managerprovided an inductees for their full
look beyond their scope of
overview on employee relations, participation, line managers,
work in order to ensure that
Thereafter, the Human occupational health and employee project team and organising
they participate in growth
Resource representatives assistance programmes, with team for attending this
strategies of the organisation.
presented key HR-related Nothile Hlombe, the Education programme.
policies and procedures. Training and Development
Practitioner, highlighting Talent By Nokuphiwa Mkhize
Mxolisi Ngcobo, the Human and Organisational Development
Resources Planner presented value offerings.
on Human Resource
28
Flowmeter | December 2020ACKNOWLEDGEMENT TO
THE ORGANISATION
I
would like to convey my sincere gratitude to Umgeni Water for such
an amazing journey it has been. It all started with a solitary call from
Mangosuthu University of Technology on that typical mundane day,
telling me that I had been chosen to be among many to be part of the
12 students who had been offered in-service training at Umgeni Water
under the MUT Intern Programme.
It has been an honour and privilege to be part of such a prestigious
company with amazing staff. But like any journey, there are people who
ensure that the journey is a success. I would like to extend my heartfelt
and special thanks to the following people, Victor Sibiya, the supervisor
of NT Graduate Trainee Programme who organised and led our practice
and main presentations, by ensuring that skills such as presentation skills
and report writing are cultured. Sibonelo Hadebe, the Superintendent
of Durban Heights, who trusted and allowed me the use of all relevant
equipment, otherwise it would not have been easy to gain the required
practical experience.
With his busy schedule he attended almost all my presentations and has
been sincere in his intake. Mbali Sibiya, the Process & Quality Technician,
was my supervisor and mentor and, she would go beyond her day-to-
day routine to ensure that I obtain necessary practical exposure. To each
and every staff member of Durban Heights, it was a pleasure working
with each one of you. It has been a fascinating journey including being
involved in the Toastmasters programme, paid by UW, and indeed I
became the Great Master of Toasts. Thank you, dankie, siyabonga.
By Nokulunga Msane
29UMGENI WATER LONG SERVICE AWARDS
U
mgeni Water held its choice but abide by the call. The Magasela Mzobe, who, in his organisation such as Umgeni
first ever intimate Staff country is facing a second surge message of support, praised and Water, which has dedicated
Long Service Awards, to of the COVID-19 spread, in certain thanked all staff of Umgeni Water workers and is an organisation that
acknowledge staff for 20- provinces of the country, hence for their hard work in spite of trying continues to post positive results.
and 30-year service, in a function the Executives took a decision not times of COVID-19. He said that the Also, the Chairman assured staff
that catered for only 50 people on to hold the Staff Awards function staff of Umgeni Water had worked that as the Board, they will continue
4 December 2020 at the Durban that included the whole staff tirelessly to ensure that the people to provide support and guidance,
ICC. complement of Umgeni Water, as of KwaZulu-Natal are provided with and leave the day-to-day running of
we usually do this year. clean drinking water. the organisation to the executives.
Heeding the President’s call
on the permissible numbers at The event was graced by the The Chair added that he was The Chief Executive also delivered
gatherings, Umgeni Water had no Chairman of the Board, Mr proud to be associated with an her festive message to staff. She
30
Flowmeter | December 2020said: “This event is not just a remarkable achievement of long service, it is also a
reflection of your commitment and loyalty to our organisation. Thank you for sharing
these wonderful years with Umgeni Water, for your full commitment to Umgeni Water.
“It has been said on numerous occasions that the fabric of Umgeni Water is similar
to that of a closely-knit family. I am certain that those near and dear to you, the family
and friends at home and in the work place, with be equally delighted to share in your
achievements.
“With Umgeni Water, you have become family and will remain family even years after
retirement.
“In the long period you’ve spent with our organisation, you would have seen it transform
and grow from a small water board to a major entity in the public sector. Today, it occupies
a place of pride as a leader in the water sector.
“You have been part of the challenges and victories of the entity over the years, and with
resilience have ensured that Umgeni Water always delivered on its mandate. The wealth
of knowledge and experience you carry with you cannot be discounted or passed over
as we continue to build a global Umgeni Water.”
Flowmeter | December 2020 31OPERATIONS
CHRISTMAS MESSAGE FROM ACTING
EXECUTIVE OPERATIONS
W
hat a year it has been! I would like to take this opportunity maintenance teams for ensuring an especially the Senior Management
We are drawing to to thank our Operations Division uninterrupted service when it was and SSHEQ team for your co-
a close of not just team for your hard work and needed most, even at the peak of operation with our Business
another year, but an dedication. As a team, you have the pandemic. Many thanks to all Continuity Plans, which have up
extraordinary one in the history of supplied our customers without our support divisions who made it to now helped protect our frontline
all our lives. None of our generation disruption through Q4 of FY20 and possible for us through their critical workers, the plant operators and
has lived through a global pandemic Q1 of FY21, which is the period support. The pandemic has tested maintenance teams.
prior March 2020 when Covid19 starting at the beginning of the our resilience to the limit and we
was declared a global pandemic pandemic through and beyond the passed with flying colours without
The pandemic has taught us many
by the World Health Organization peak. even a single loss of life.
lessons. One of them is not only
and our own government declared the appreciation of one another,
a National State of Disaster. I applaud our plant operators and I would like to thank you all, but also the need to protect one
33
Flowmeter | December 2020another. It was pleasing to see how as a with us.
team, you protected one another from the There is no doubt that 2021 will test our
coronavirus. You demonstrated a great ability to achieve what we have always
spirit of a united family with an acceptance done in the past with less resources
that those who are more vulnerable than as the country and, indeed, the whole
others need to be protected by all means. world tries to recover from economic
devastation caused by the global
Even with all challenges presented pandemic.
by the pandemic, we continued with I, therefore, urge you to take every
organisatonal goal of growth and fulfilling opportunity to rest so that you can be
the national imperative of ensuring ready to face the challenges of 2021. May
universal access to quality bulk water you enjoy your holidays and remember
and sanitation services. At the peak of to keep social distance, sanitise and
the pandemic, we started the daunting wash your hands with water and soap.
task of operating in the King Cetshwayo
District Municipality. I wish you all good health and to those
For those who will be taking leave, may who celebrate Christmas, I wish you a
you enjoy a well-deserved break and use very happy Christmas and a prosperous
the opportunity to relax with your families. New Year!
As you enjoy the break, reflect on the
more than 20 000 lives that have been Ms Monica Malunga
lost in our country during the Covid-19
pandemic. I encourage all of you as you
enjoy the holidays, not to let down your
guard as the COVID-19 is still very much
Flowmeter | December 2020
34The late John F Kennedy
once said: “We must find
LETTER OF APPRECIATION
time to stop and thank of a high standard. Opportunities of I could not allow myself to start a be intimidated to take to the podium
the people who make a growth made themselves available project and not complete it. With whenever the opportunity may
difference in our lives.” during my training period and all the echoed support from my club, arise. I am a much-experienced
I had to do was to seize those I finished just in time. Toastmasters speaker, now that I’ve undertaken
opportunities. has prompted and propelled a this path to a better me.
U
mgeni Water has made a dynamic leader in me.
significant difference in my I appreciate you all for this particular I desire the same for my brothers
life. Being found deserving achievement added to my profile. I seized the opportunity and joined and sisters who will come after me,
to be given a chance to complete The day 30 September 2020 the Toastmasters Club in October because Umgeni Water will always
the Work Integrated Learning marked the end of my Toastmasters 2019 after the submission of my be a home for me.
(WIL) programme in order to obtain membership with Umgeni Water P2. I would strongly recommend
my National Diploma in Chemical Durban Toastmasters Club. It gives that all Umgeni trainees undergo My utmost gratitude goes to the
Engineering is the first and foremost
me great honour to share with you this journey after the completion of Management of Umgeni Water at
hats-off I give to the organisation.
that I managed to complete my their P1 and P2. large, for giving every individual an
Toastmasters journey successfully, equal chance to be developed and
I was stranded and wanting before although I had already left the It will enhance the training process uplifted.
the organisation took me in and organisation and amid the “new greatly, while also giving birth to
afforded me a training opportunity normal” of virtual gatherings. young professionals who will never Virtual Hugs.
By Nompilo Chiliza
35
Flowmeter | December 2020NEW MIXING TECHNOLOGY
EVALUATION
D
ue to challenges with increasing
demand and escalating treatment
costs, coupled with deteriorating
water quality and limited fresh water
resources, the utilisation of new water and
wastewater treatment technology solutions
within Umgeni Water’s operations is considered
a vital component in moving the organisation
forward during its growth phase.
Umgeni Water strives to be an entity that
invests in technology and innovation, and
encourages research within the organisation
to gain knowledge about new technology and
processes that can be implemented to improve
efficiencies and increase effectiveness by
Figure 1: Top-entry reducing chemical and operating costs, as well Figure 2: Compact
mixer as lowering energy consumption. submersible mixer
As such, one of the focus involvement from Wiggins
areas was to evaluate WW Operations and Asset
technology and processes Management representatives.
that optimise energy The evaluation considered
consumption. Mixing is one of energy consumption,
the high-energy consumption mixing efficiency, as well as
operational processes, thus maintenance and operability.
in the bid to reduce energy Tracer test results, suspended
while maintaining mixing solids profiles and power Figure 3: Sludge mixed by new
integrity, Process Services readings were compared. mixer
evaluated a new low-energy
compact submersible mixer The results suggested that technology for implementation on
technology for sludge tank the new compact submersible suitable processes by Umgeni
applications on full scale. mixing technology would Water Operations and Asset
be beneficial to sludge tank Management.
The project evaluated and applications, provided that
compared the performance the tank geometry and mixer Maphumulo and Nayager will
of the new compact configuration are optimised. present their findings at the
submersible mixers to that WISA 2020 online conference in
of existing conventional Energy saving is critical to December 2020 and the knowledge
top-entry mixers at Wiggins the water and wastewater gained from the evaluation project
Water Works (WW). sector and the submersible which was also shared with key
mixers utilised 67% less stakeholders at Umgeni Water
The Process Services energy than the existing top
project leads were Thandeka entry mixers. The compact By Thandeka Maphumulo
Maphumulo and Kerisha submersible mixer technology
Nayager, with close was found to be a promising
36
Flowmeter | December 2020ACKNOWLEDGING WOMEN
IN OPERATIONS
I
ndustries that have been are making inroads towards and maintenance across all
traditionally populated by furthering their careers. disciplines, however there is
male workers are making a still more work to be done.
concerted effort to attract more In South Africa, women
women into their workforces, but accounted for 43,8% of total UW Operations employment
are they going far enough? employment in the second equity stats shows that women
quarter of 2018. Only 32% of occupy 10%, 31% and 34% of
The South African labour market managers in South Africa were the senior and professional
is more favourable to men than it women. Women dominated the and junior management levels
is to women, and men are more domestic worker and clerk or respectively.
likely to be in higher paid positions technician occupations, with
than women. men dominating the rest. Only The Acting Executive:
3,0% of domestic worker jobs Operations, Monica Malunga
As we celebrated Women’s were occupied by men, while had a dialogue with the Women
Month, it is important to celebrate 10,9% of craft and related trade Managers in Operations and
what women have achieved since jobs were occupied by women encouraged them to commit
9 August 1956, when more than (Stats SA). to the 2020 Umgeni Water
20 000 women marched to the Women’s Day Corporate
Union Buildings in protest against UW Operations has made great theme, “My Sister’s Keeper”
the unjust pass laws imposed on strides in employing experienced and have resolved to focus
women in South Africa Although and talented women in all spheres on the following areas for the
women are far better off today, of management, operation of next five years:
it is important to know if they water and wastewater works
We would also like to acknowledge the following male managers in
operations, namely Eric Nene, Dan Naidoo, Sunil Maharaj, Peter
Thompson, Victor Hlophe, Ntsiki Baai, Nishal Harribarran, the late
Khu Zwane and the late Jimmy Lomax for their contributions in
developing strong-willed women in the technical fields of water
and waste water treatments, by creating opportunities for them to
thrive in.
In this issue and future ones, Women in Operations will be
featured, highlighting their experiences and promoting females
in the working environment. Take time to get to know them.
Operations has one female in senior management, with four
Employment Equity Stats UW as at 30 females in middle management roles (maintenance engineers
June 2020 within Operations Division and systems managers) and five females as junior managers of
water and wastewater works. These women have broken the glass
ceiling of the once only male-dominated Operations management
environment and are making way for more females to follow in
their steps.
37
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