FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ

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FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
CORDIS AUCKLAND
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6 – 7 J U LY

                  FM SUMMIT AUCKLAND                                                  SPONSORSHIP OPPORTUNITIES
                  Facilities Management Association of New Zealand / FM Summit 2021
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
Want your name big and bold and in front of facilities managers?
       Want to showcase your product directly to your target market?
 Want to engage with your customers face to face in a friendly environment?

Look no further than the sponsorship and exhibition opportunities available at
                 FM Summit 2021, the FM event of the year!
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
FM SUMMIT 2021

Over two days FM professionals from all over New Zealand will converge on
Cordis, Auckland to network, upskill and broaden their horizons. Make sure
you’re there to wow them!

With a leading line-up of thought leadership speakers, tailored seminars, engaging
workshops, gala awards dinner and dedicated exhibition, FM Summit 2021 is a once-in-
a-year opportunity to engage with key industry members.

Our attendees represent a mix of industries involved in facilities management and
most of the 300+ delegates are senior facilities managers responsible for substantial
budgets. FM Summit is the perfect opportunity for targeted brand recognition and
to showcase your products and services directly to the decisionmakers you want to
connect with.
                                                                                        PAGE

FMANZ represents New Zealand’s community of facilities management professionals,        4      Summit Platinum
supporting education, networking and representation for members and member              5      Summit Diamond
organisations in Aotearoa. We are delighted to offer a range of sponsorship and         6      Summit Mobile App
exhibition opportunities and are dedicated to creating great value for our partners.    7      Summit Lanyard
                                                                                        8      Summit Eve Gathering
We look forward to seeing you there!                                                    9      Pre-Dinner Function
                                                                                        10     Breakfast Buffet - Day 1
                                                                                        11     First-timers Breakfast - Day 1
                                                                                        12     Energy Boost Morning Session - Day 2
                                                                                        13     Plenary Session
                                                                                        14     Workshop Session
                                                                                        15     Lounge and Work Areas
                                                                                        16     Exhibition Competition
                                                                                        17     Gala Awards Dinner Lantern
                                                                                        18     Trade Exhibition Stands

Facilities Management Association of New Zealand / FM Summit 2021                                                                03
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
FM SUMMIT PL ATINUM SPONSORSHIP
An Exclusive Opportunity/ $14,500 + GST

Love the limelight? Want to be centrestage? Sign up as platinum
sponsor and everyone will see you!

Sponsorship package includes:
• Four complimentary full conference registrations (including social events and Gala
   Awards Dinner).
• One complimentary 4 x 4 metre exhibition stand including x1 exhibitor pass.*
• Acknowledgement of sponsorship on the FM Summit 2021 web page, including
   your company logo and a link to your website.
• Naming rights to the Trade Expo.
• Opportunity to address the delegates during the Gala Awards Dinner (five minutes).
• Opportunity to provide a gift during the Gala Awards Dinner in a format that works
   for you (non-exclusive).
• Your signage displayed at the dinner venue. (Maximum of two pull up banners to
   be displayed. FMANZ Corporate Platinum Sponsors also have this benefit.)
• Recognition of sponsorship, company logo and link to your company’s website in FM
   Summit event write-ups in ForuM, FMANZ’s e-newsletter.
• Logo to appear on holding slides throughout FM Summit 2021.
• Logo placement on FM Summit 2021 conference bag.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• Company logo and link to your website to feature on all print, email and other
   digital marketing of FM Summit 2021.
• Two promotional items placed in promotional info space – by conference bags.
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation).

*Please Note: The complimentary exhibition stand does not include an extra
complimentary full registration to the FM Summit.

Facilities Management Association of New Zealand / FM Summit 2021                      04
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
FM SUMMIT DIAMOND SPONSORSHIP
Four Opportunities / $7,500 + GST

Want to stand out and make an impression? Sign up for one of
four diamond sponsorships.

Sponsorship package includes:
• Two complimentary full conference registrations (including social events and Gala
   Awards Dinner).
• One complimentary 3 x 2 metre exhibition stand, including x1 exhibitor pass.*
• Acknowledgement of sponsorship on the FM Summit 2021 web page, including
   your company logo and a link to your website.
• Logo placement on FM Summit 2021 conference bag.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• Company logo and link to your website to feature on all print, email and other
   digital marketing of FM Summit 2021.
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)

*Please Note: The complimentary exhibition stand does not include an extra
complimentary full registration to the FM Summit.

Facilities Management Association of New Zealand / FM Summit 2021                     05
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
FM SUMMIT MOBILE APP SPONSOR
Exclusive Opportunity / $6,500 + GST

Stay in front of attendees for the duration of FM Summit 2021
by being the official FM Summit Mobile App sponsor. The FM
Summit Mobile App will be a central hub for attendees to
connect and stay up to date on conference presentations and
seminars. Including your own calendar, competition platform,
activity leader board, in-app social network platform, lead
tracking, information pages, speaker, sponsor and exhibitor
pages, and more.

Sponsorship package includes:
• Your company will be branded as the official sponsor of the Mobile App and your
   company logo will feature on the opening page of the App.
• Your company logo will be featured in the main page banner throughout the App.
• Your company logo will feature at the top of the pre-FM Summit direct mailouts
   introducing the mobile app to delegates (minimum of two mail-outs).
• One of the mail-outs will also include an introduction of your company to
   FM Summit delegates.
• One complimentary full conference registration (including social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Company logo and link to your website to feature on all print, email and other
   digital marketing of FM Summit 2021.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                    06
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
LANYARD SPONSORSHIP
Exclusive Opportunity/ $4,000 + GST

Be the name around everyone’s neck! Sign up to be FM Summit
Lanyard Sponsor.

Sponsorship package includes:
• One complimentary full conference registration (including social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Company logo and link to your website to feature on all print, email and other
   digital marketing of FM Summit 2021.
• Company branding on lanyards.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                    07
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
FM SUMMIT EVE GATHERING
An Exclusive Opportunity/ $2,000 + GST

An informal get-together on the eve of the FM Summit 2021 is
a great opportunity to meet and greet, especially for those who
travelled to Auckland for the event. Be the first off the block in
welcoming our delegates!

Sponsorship package includes:
• Opportunity to address the guests during the FM Summit Eve Gathering held on
   Monday 5 July 2021 around 5:30pm.
• Opportunity to display your company’s branding and promotional material during
   the FM Summit Eve Gathering.
• One complimentary full conference registration (including social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• Company logo and link to your website to feature on all print, email and other
   digital marketing of FM Summit 2021.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                    08
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
PRE-DINNER FUNCTION SPONSORSHIP
Exclusive opportunity / $3,750 + GST

Be front and centre at the start of THE FM evening of the year!
In the build-up to the Gala Awards Dinner your company will be
the host of the pre-dinner function. We’re happy to discuss how
you would like to make this opportunity work for you.

Sponsorship package includes:
• Opportunity to address the delegates during the pre-dinner function held on 6 July
   2021.
• Opportunity to display your company’s branding and promotional material during
   the pre-dinner function.
• One complimentary full conference registration (including social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• Company logo and link to your website to feature on all print, email and other
   digital marketing of FM Summit 2021.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                      09
FM SUMMIT AUCKLAND SPONSORSHIP OPPORTUNITIES - FMANZ
BREAKFAST BUFFET SPONSOR / 6 JULY 2021 (DAY 1)
Exclusive Opportunity / $3,000 + GST

Be there when networking kicks off during a light breakfast
buffet to open FM Summit 2021.

Sponsorship package includes:
• Opportunity to display your company’s branding and promotional material during
   the breakfast buffet.
• Opportunity to address the guests and promote your company during the breakfast
   (three minutes).
• One complimentary conference registration (excluding social events and Gala
   Awards Dinner).
• One complimentary full conference registration (including social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                    10
FIRST-TIMERS’ BREAKFAST NET WORKING
FUNCTION SPONSOR / 6 JULY 2021 (DAY 1)
Exclusive Opportunity / $2,000 + GST

Be the host of this First Timers’ breakfast function on the first
day of FM Summit. During this light breakfast and networking
buffet, your company has the opportunity to address the group
and be part of a special welcome.

Sponsorship package includes:
• Opportunity to display your company’s branding and promotional material during
   the breakfast buffet.
• Opportunity to address the guests and promote your company during the breakfast
   (three minutes).
• One complimentary conference registration (excluding social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• One promotional item placed in promotional info space – by conference bags
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation)
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                    11
ENERGY BOOST MORNING SESSION SPONSOR /
7 JULY 2021 (DAY 2)
Exclusive Opportunity / $2,500 + GST

Be the host with the most! Our delegates will appreciate an
original energy boost before Day Two gets underway. We’re
happy to discuss how you would like to make this opportunity
work for you.

Sponsorship package includes:
• Opportunity to display your company’s branding and promotional material during
   the session.
• Opportunity to address the guests and promote your company during the session
   (three minutes).
• One complimentary conference registration (excluding social events and Gala
   Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• One promotional item placed in promotional info space – by conference bags.
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation).
• Recognition of sponsorship, company logo and link to your company’s website in
   FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                    12
PLENARY SESSION SPONSOR / 6 JULY 2021 (DAY 1)
Up to two opportunities per day / $2,000 + GST

Are you a leader in your field? Be associated with one of our
outstanding plenary session speakers.

Package includes:
• This is an opportunity for you to very briefly introduce your company to delegates
   before introducing one of our plenary session speakers. (Note: you will have
   one minute max. to talk briefly about your company. This is not intended to be a
   sales pitch; it’s an opportunity for you to associate yourself with an esteemed
   speaker/relevant topic.) Your logo will be displayed at the beginning and end of the
   PowerPoint presentation.
• You will receive one complimentary conference registration (excluding social
   events and Gala Awards Dinner).
• Acknowledgement of sponsorship on the FM Summit 2021 web page.
• Recognition of sponsorship in the FM Summit 2021 Mobile App.
• One promotional item placed in promotional info space – by conference bags.
• Access to delegates list (including email addresses, unless individual delegates
   have opted out of email circulation).

PLENARY SESSION SPONSOR / 7 JULY 2021 (DAY 2)
Up to two opportunities per day / $2,000 + GST

•   Sponsorship package inclusions are as shown above.

Facilities Management Association of New Zealand / FM Summit 2021                         13
WORKSHOP SESSION SPONSOR / 6 JULY 2021 (DAY 1)
Up to two opportunities per day / $2.000 +GST

Be associated with one of the practical 90-minute workshops.

Sponsorship package includes:
This is an opportunity for you to very briefly introduce your company to delegates
before introducing one of our workshop speakers. (Note: you will have
one minute max. to talk briefly about your company. This is not intended to be a
sales pitch; it’s an opportunity for you to associate yourself with FM education.)
•    Your logo will be displayed at the beginning and end of the PowerPoint
     presentation.
•    You will receive one complimentary conference registration (excluding social
     events and Gala Awards Dinner).
•    Acknowledgement of sponsorship on the FM Summit 2021 web page.
•    Recognition of sponsorship in the FM Summit 2021 Mobile App.
•    One promotional item placed in promotional info space – by conference bags.
•    Access to delegates list (including email addresses, unless individual delegates
     have opted out of email circulation).

WORKSHOP SESSION SPONSOR / 7 JULY 2021 (DAY 2)
Up to two opportunities per day / $2.000 +GST

Be associated with one of the practical 90-minute workshops.
•    Sponsorship package inclusions are as shown above.

Facilities Management Association of New Zealand / FM Summit 2021                       14
LOUNGE & WORK AREAS SPONSOR
(FURNITURE SUPPLIER)
Exclusive Opportunity / $1,000 + GST, and your company supplies a variety
of work and relaxation furniture for the duration of FM Summit.

Be front and centre on the expo floor by sponsoring the work
and lounge areas located throughout the expo of the the FM
Summit. These are the areas where you can showcase the high
quality office furniture in your portfolio. The delegates will use
these spaces to network, relax and possibly catch up on some
urgent matters from the office.

•    Opportunity to set up the space using your organisation’s commercial office
     furniture products (minimal 4 x 5 meters).
•    One pull up banner.
•    One complimentary conference registration (excluding social events and Gala
     Awards Dinner).
•    Acknowledgement of sponsorship on the FM Summit 2021 web page.
•    Recognition of sponsorship in the FM Summit 2021 Mobile App.
•    One promotional item placed in promotional info space – by conference bags.
•    Access to delegates list (including email addresses, unless individual delegates
     have opted out of email circulation).
•    Recognition of sponsorship, company logo and link to your company’s website in
     FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                       15
EXHIBITOR COMPETITION SPONSOR
Exclusive Opportunity / $1,500 + GST. Or $1,000 + GST, plus prize - if your
company wishes to provide the competition prize. (Alternatively the default
prize will be a $500 ‘prezzie’ gift voucher.)

•    Your company branding on any material related to the exhibitor competition
     (printed or digital).
•    We’re happy to discuss how you would like to make this opportunity work for you.
     The competition format is open to discussion and can be decided on.
•    A representative of your company to announce the winner of the competition
     towards the end of day two of FM Summit (prior to the last plenary session).
•    One complimentary conference registration (excluding social events and Gala
     Awards Dinner).
•    Acknowledgement of sponsorship on the FM Summit 2021 web page.
•    Recognition of sponsorship in the FM Summit 2021 Mobile App.
•    One promotional item placed in promotional info space – by conference bags.
•    Access to delegates list (including email addresses, unless individual delegates
     have opted out of email circulation).
•    Recognition of sponsorship, company logo and link to your company’s website in
     FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                       16
GALA AWARDS DINNER LANTERN SPONSOR
Exclusive Opportunity / $1,500 + GST

See your company branding featured on the centrepiece of each
Gala Awards Dinner table.

•    Your company branding on the Gala Awards dinner lanterns.
•    One complimentary conference registration (including social events and Gala
     Awards Dinner).
•    Acknowledgement of sponsorship on the FM Summit 2021 web page.
•    Recognition of sponsorship in the FM Summit 2021 Mobile App.
•    One promotional item placed in promotional info space – by conference bags.
•    Access to delegates list (including email addresses, unless individual delegates
     have opted out of email circulation).
•    Recognition of sponsorship, company logo and link to your company’s website in
     FM Summit event write-ups in ForuM, FMANZ’s e-newsletter.

Facilities Management Association of New Zealand / FM Summit 2021                       17
TRADE EXHIBITION STANDS
Multiple opportunities / $2,950 + GST

Exhibiting at the FM Summit is a great way to position your
organisation, connect with delegates and promote your
products and services. All conference lunch and refreshment
breaks will be held in the exhibition area to ensure a high traffic
flow of delegates.

Stand Package includes:
• 3 x 2 metre exhibition stand.
• Power supply, 10AMP - including 4-way Multi-box.
• 150W Spotlights (two per booth).
• Velcro Receptive Corinthian Panel (Charcoal/Dark Grey).
• Exhibitor Name Signs (1200 x 170mm / black lettering / white 3mm Coreflute).
• Inclusion in exhibitor competition for FM Summit delegates.
• Company name included in the FM Summit 2021 Mobile App.
• One Complimentary FM Summit registration (excluding Gala Awards Dinner).
• One Exhibitor personnel pass.

Additional exhibitor personnel passes can be purchased separately.
• $150 for a 2-day exhibitor personnel pass.
• $90 for a 1-day exhibitor personnel pass.                                                 SPONSORSHIP & STAND APPLICATIONS
This includes: Day-catering package (morning, afternoon tea, lunch, tea, coffee,            To apply, please complete the form found on page 20 and email
water), plus registration fee.                                                              it to Marjolein at events@fmanz.org. If you have any questions,
                                                                                            please email or phone Marjolein on 021 106 2021.
Please Note: The exhibition stand includes the carpet of the venue space. Alternative
floor covering or carpet can be separately ordered from Exhibition Hire for approximately
$200 + GST per stand.

Facilities Management Association of New Zealand / FM Summit 2021                                                                                             18
SPONSORSHIP TERMS & CONDITIONS

a. All sponsorships will usually be awarded on a first come, first served basis         		      Notice received 10 to 13 weeks prior to the event will incur a withdrawal
   and will be subject to a Sponsorship Agreement. The Facilities Management                    fee of 25% of the total cost of the sponsor package or exhibition stand.
   Association of New Zealand (FMANZ) retains the right to reject any sponsor           		 Notice received 6 to 9 weeks prior to the event will incur a withdrawal fee
   and/or exhibitor at its sole discretion.                                                     of 50% of the total cost of the sponsor package or exhibition stand.
b. Sponsors must provide logo images (in the format required) and other details         		 Notice received 4 to 8 weeks prior to the event will incur a withdrawal fee
   such as correct use of sponsor’s name and trademarks to FMANZ within 10                      of 75% of the total cost of the sponsor package or exhibition stand.
   days of receipt of acceptance.                                                       		 Notice received within 4 weeks prior to the event will incur a withdrawal
c. Upon acceptance the sponsor and/or exhibitor will be invoiced. Payment in full          fee of 100% of the total cost of the sponsor package or exhibition stand.
   will be due on 1 April 2021.                                                         h. FMANZ reserves the right to make changes to event programmes and agendas
d. Sponsorship and exhibitor acceptance cannot be processed without payment.               and to determine the location of exhibition stands at its discretion. Unforeseen
e. FMANZ will not be liable for damage or loss to a sponsor’s and/or exhibitor’s           circumstances may result in the substitution of a presentation, venue, topic or
   properties through fire, theft, accident or any other cause, whether the result of      speaker.
   negligence or otherwise.                                                             i. Registrants, speakers, sponsors, exhibitors or other attendees or agents
f. For sponsorship opportunities that include signage, please note that signage is         assume all risks incidental to participation in all event activities, including loss
   the responsibility of the sponsor and/or exhibitor.                                     or damage to property and/or personal injury.
g. A sponsor or Exhibitor may withdraw from the Sponsorship or Exhibition               j. Where FMANZ takes photos/videos at events, by attending you give
   subject to the following conditions:                                                    permission to use images taken at the event, as well as any written comments
   i. Notice to withdraw must be in writing sent to the organiser/FMANZ.                   on our evaluation forms in advertising and promotion.
   ii. Payments will be as follows:                                                     k. In the event that there is any inconsistency between these guidelines and the
		 Notice received 14 or more weeks prior to the event will not incur a                    Sponsorship or Exhibitor Agreement, the Sponsorship or Exhibitor Agreement
        withdrawal fee.                                                                    will prevail.

Facilities Management Association of New Zealand / FM Summit 2021                                                                                                            19
CONTACT DETAILS

                                                                      Name:

                                                                      Position:

                                                                      Company:

                                                                      Postal Address:

                                                                      City:                                                      Post Code:
             APPLICATION FORM                                         Email:

                                                                      Phone:                                                     Mobile:

Please complete this form and email it to:
                                                                                                       THIS APPLICATION IS FOR (PLEASE TICK)
          events@fmanz.org
                                                                                  Summit Platinum Sponsor $14,500                          Day 2 Energy Boost $2,500
   By completing and returning this sponsorship
                                                                                  Summit Diamond Sponsor $ 7,500                           Plenary Session Sponsor Day 1 or Day 2 $2,000
  application form, you agree with the terms and
      conditions as set out on page 19 of this                                    Summit Mobile App Sponsor $6,500                         Workshop Session Sponsor Day 1 or Day 2 $2,000
              sponsorship prospectus.
                                                                                  Summit Lanyard Sponsor $4,000                            Lounge & Work Areas Sponsor $1,000

     A tax invoice will be forwarded by FMANZ                                     Summit Eve Gathering Sponsor $2,000                      Exhibition Competition Sponsor $1,500
        upon acceptance of your application.
                                                                                  Pre-Dinner Function Sponsorship $3,750                   Gala Dinner Lantern Sponsor $1,500

                                                                                  Breakfast Sponsor Day 1 $3,000                           Exhibition Stands $2,950

                                                                                  First-timers’ Breakfast Sponsor Day 1 $2,000

                                                                                                             All prices shown are exclusive of GST.

      PO Box 24 336, Royal Oak, Auckland 1345
                  www.fmanz.org                                                            SIGNED                                                                     DATE
  Facilities Management Association of New Zealand / FM Summit 2021                                                                                                                20
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